Fault Codes and Service Programs

Transcription

1 E:02 Dishwasher runs without heating. Sanitized LED flashes and E:02 E:04 Sanitized LED flashes and E:04 E:05 Water switch runs continually. Sanitized LED flashes, E:05 shows on display, dishwasher will drain and wash cycle will finish. E:06 Wash cycle abruptly stops. Sanitized LED flashes and E:06 modul pum / sensor Fault s and Service Programs Error E:01 Wash cycle completed prematurely. Faulty pump relay. Sanitized LED flashes and E:01 Door latch / Low voltage / excessive voltage drop. Check connections to customer electric supply. Pumps disconnected. Check wire harness and terminals between power and heat / drain pumps. Faulty heater relay. Faulty safety heater relay. Faulty heater. Faulty water switch relay. Replace heat pump. Door ajar or not properly latched. Advise customer on closing door securely (until door latch "clicks"). Door ajar or not properly latched. Advise customer on closing door securely (until door latch "clicks"). Door popped open. Clean debris caught in door seal and check door alignment. Where necessary, re-level dishwasher front to back / side to side and re-attach mounting brackets so tank and door are square. Door latch Hall sensor not detected. Align door latch above Hall sensor. Faulty door latch Hall sensor. Check continuity / connections between door switch and power. With door closed, measure voltage across door latch Hall sensor connector. If > 10 V, replace Hall sensor. If < 10 V, replace power. Door popped open. Clean debris caught in door seal and check door alignment. Where necessary, re-level dishwasher front to back / side to side and re-attach mounting bracket so tank and door are square. 702_ _asp_en_a Ref: Material # Page 1 of 5

2 Fault s and Service Programs E:08 pump detects low water level. E:08 error code won't show during E:09 Sanitized LED flashes and E:09 E:11 Sanitized LED flashes and E:11 E:13 E:13 error code won't show during E:15 Wash cycle abruptly stops, dishwasher drains intermittently, Sanitized LED flashes and E:15 Water inlet He eat pump pump Float switch Door latch Hall sensor not detected. Faulty door latch Hall sensor. Low water level. Faulty heater circuit (open - circuited). pump NTC resistances out of range. pump NTC s disconnected. Incoming water too hot (> 75ºC / 167ºF). Water in base activated float switch and dishwasher can t be shut off. Align door latch above Hall sensor. Check continuity / connections between door switch and power. With door closed, measure voltage across door latch Hall sensor connector. If > 10 V, replace Hall sensor. If < 10 V, replace power. Hint: pump measures water flow. Run test program to check error codes. Check water supply & repair any leaks. Check for kinks in inlet hoses. Turn over pots / bowls collecting water. Check continuity between water inlet valve and power. Measure voltage across water inlet valve terminals during step 1 of customer service test program. If 120V, replace water inlet valve. If not 120V, replace power. Check continuity between heat pump heating element and power. If harness is faulty, replace it. Measure heat pump p heating element resistance, which should be 8.9 room temp. If not, replace heat pump. If so, replace power. Measure heat pump NTC resistances. If NTC s are faulty, replace heat pump. Check continuity between heat pump NTC s and power. Make sure wire harness is securely connected. If harness is faulty, replace it. Run test program to check error codes. Make sure water inlet temperature is < 75 ºC / 167 ºF. Remove debris / obstructions from drain pump / drain hose. Remove water from base. Make sure float & float switch aren't stuck. Make sure water inlet valve isn't stuck "open". Check inlet hoses for leaks. Remove water from base. 702_ _asp_en_a Ref: Material # Page 2 of 5

3 Fault s and Service Programs E:17 Wash cycle abruptly stops, dishwasher drains continually, Sanitized LED flashes and E:17 E:18 Dishwasher waits for water filling, then wash cycle abruptly stops, Sanitized LED flashes and E:18 E:20 Sanitized LED flashes and E:20 E:21 Sanitized LED flashes and E:21 E:22 Sanitized LED is lit and E:22 shows E:23 Sanitized LED flashes and E:23 E:24 Wash cycle completed prematurely, LED is lit and E:24 shows on display. Water valve Water supply pump pump Sump Drain pump p Drain pump pump Inlet water flow rate too high. Check float switch connections and continuity between float switch and wire harness (to power ). Hint: pump measures water flow. Check water flow limiter in water inlet valve. If water valve is faulty, replace it. Inlet water flow rate too low. Hint: pump measures water flow. Check water supply. Faulty heat pump wire harness. Faulty heat pump motor winding. pump is blocked / clogged. Check continuity between heat pump and power. If harness is faulty, replace it. Measure heat pump motor winding resistance between any 2 terminals. If 15.2 room temp, replace power. If not, replace heat pump. Remove debris / obstructions from heat pump. Water in sump. Clean fine filter screen (above sump) and coarse multifilter (inside sump). Faulty drain pump harness. Check continuity between drain pump and power. If harness is faulty, replace it. Faulty drain pump. Measure drain pump resistance between any 2 terminals. If 80.5 room temp, replace power. If not, replace drain pump. Incorrect drain installation garbage Remove garbage disposal plug. disposal plug wasn t removed. Incorrect drain installation no high loop or drain connection too high. Make sure drain hose is < 150 (12.5') long, has a 33 high loop and is installed 50 above the floor. Clogged drain line, drain hose or backflow Unclog house drain line, drain hoses & backflow valve. Kinked drain hose. Straighten out drain hose. Replace hose if faulty. Leaky or faulty backflow valve. If backflow valve leaks or doesn t close, replace it. Tight heat pump impeller. If drain pump cover is installed correctly, check if heat pump impeller is tight. If so, replace heat pump. 702_ _asp_en_a Ref: Material # Page 3 of 5

4 E:24 / E:25 Fault s and Service Programs Wash cycle completed prematurely, LED is lit and E:24 or E:25 shows E:25 Wash cycle completed prematurely, LED is lit and E:25 shows on display. E:26 E:26 error code won't show during E:27 Sanitized LED is lit and E:27 shows E:28 Aqua sensor doesn't run during E:28 error code won't show during E:29 Wash cycle abruptly stops or dishwasher won't run. E:29 error code won't show during Dishwasher doesn t rinse or dry properly or wash cycle runs a long time. E:29 error code won't show during E:30 Dishwasher shuts off. E:30 error code won't show during E:32 E:32 error code won't show during Drain pump Water switch Supply voltag Supply voltage Aqua sensor Supply voltage Drain hose Missing or loose drain pump cover. Drain pump blocked. Hint: Drain pump cover is necessary for drain pump to develop pressure to pump properly. Replace missing or reinstall loose drain pump cover. Remove debris / obstructions from drain pump. Remove sump drain pump cover and confirm drain pump impeller rotates freely. Faulty water switch harness. Run test program to check error codes. Check continuity between water switch and power. Faulty water switch or water switch motor. Measure voltage to water switch. If 120 VAC, replace water switch or water switch motor. If not 120 VAC, replace power. Low supply voltage (< 98 VAC). Check house wiring connections - make sure supply voltage is VAC to power. Aqua sensor not properly calibrated faulty harness. Aqua sensor not properly calibrated dirty aqua sensor. Aqua sensor not properly calibrated faulty or missing aqua sensor. Low supply voltage (< 98 VAC). High supply voltage. Overloaded drain pump kinked or clogged drain hose. Run test program to check error codes. Check continuity between aqua sensor and power. Make sure aqua sensor is clean where it enters the sump. If electrical connections are good and aqua sensor is clean or if aqua sensor is missing, replace aqua sensor. Run test program to check error codes. Check house wiring connections - make sure supply voltage is VAC to power. Run test program to check error codes. Check house wiring connections - make sure supply voltage is VAC to power. Run test program to check error codes. Straighten out and unclog drain hose. Replace hose if faulty. 702_ _asp_en_a Ref: Material # Page 4 of 5

5 Fault s and Service Programs Error Looking Up Error s Entering the error code program If the dishwasher needs to be reset, turn it on and off again. The dishwasher must be off to enter the program. While pressing and holding both the B and C buttons (below), press and hold the On / Off button (to turn the dishwasher on) until the display shows P0. Release all buttons. Program P0 is the error code program. Viewing error code displays Press the C button (below) to start the error code program. The program shows the storage location of each error code ( C:00 C:07 ) and the error codes themselves ( E:00 E:30): To view storage locations, press and hold the C button. To view error codes, release the C button. Exiting the error code program Turn the dishwasher off to exit the program. 702_ _asp_en_a Ref: Material # Page 5 of 5