home Warm Up with a New Water Heater #HomeCOMFORT Winter 2019

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1 Winter 2019 home Warm Up with a New Water Heater The #HomeCOMFORT Edition NJR Family of Companies: New Jersey Resources NJR Home Services NJR Energy Services NJR Clean Energy Ventures

2 Winter 2019 The Wait is Over Free Furnace Fest is Back! The deal that warms your home and your heart is back by popular demand. When you purchase a new RUUD RA-13 central AC system from NJR Home Services (NJRHS), we ll give you a RUUD R801S 80 percent AFUE natural gas furnace FREE!* And while free is a powerful enticement to act now, there are other important reasons why replacing your furnace and AC system makes sense: Save money now... and every month. These RUUD systems are energy-efficient and dependable. They can help lower your energy bills and give you years of worry-free operation. Untimely breakdowns. Breakdowns happen at the worst times. So if you re worried your furnace or AC won t work, or tired of costly repairs, then it s probably time to replace. Install with local professionals. Our knowledgeable pros are dedicated to providing you with a great service experience. Go with the company you know and trust NJRHS! *Complete residential air conditioning system replacement must be purchased by February 28, 2019 and installed by March 15, Not valid on prior purchases. Cannot be combined with any other coupon, promotion or discount. Don t hibernate on this deal! Our free furnace promotion is a limited time offer that only lasts until February 28, Visit freefurnacenj.com or call NJRHS at to take advantage of our best deal of the year! Keep Your Home Winning with a New Water Heater and get $100 off!* If your home was a sports team, wouldn t your water heater be the MVP? Think about it. It provides hot showers, does the dishes, washes the laundry and more. This unsung hero performs day in and day out, no questions asked! If you see a dip in performance in your future hall-of-famer, it may be time to start looking for your home s next star performer. $100 off* a new natural gas or electric water heater MVP Here are 5 signs your water heater may be headed for retirement: 1. Your water heater is over 10 years old 2. Hot water just isn t lasting long enough 3. Rust spots on the tank or in your water 4. Water leaking from the tank this can be costly! 5. Strange noises coming from the tank If you see any of these signs, don t worry! NJR Home Services has an all-star that s ready to go. And for a limited time, you ll get $100 off* a brand new water heater. So call us today! *Offer expires February 28, Natural gas or electric residential water heaters only. Not valid on prior purchase. Cannot be combined with any other offer or discount. 1

3 Now is the Perfect Time to Go Solar! There s one sure thing that homeowners everywhere can agree is a top priority saving money! So if you find yourself cringing when opening your monthly electric bill, but don t know what you can do about it, then it s time to make the call to the solar pros at NJRHS. If you re serious about solar, start the process now. This will ensure you re set to harness the maximum hours of sunlight and savings come summertime. Wait until the spring and you ll risk missing out on high production days, costing you time and money. Solar energy can lower your energy bills, while providing your home with clean, renewable and reliable power. And no one makes going solar easier than the experienced professionals at NJRHS. Our team takes care of the whole process. From the initial consultation and solar system design, to installation, inspections and flipping the switch, you can count on us to make your solar journey as seamless and efficient as possible. So don t wait another minute, call us today! Our knowledgeable solar consultants will evaluate your energy expenses, give you an honest answer on your potential monthly savings and craft the solar lease or purchase plan that fits your home and budget. To schedule your free, no obligation consultation simply call

4 Winter 2019 Is Your Property Winter-Wise? Find Out Now! Wintry Mix. Oh how we wish that was a great seasonal snack of pretzels, nuts and crackers! Unfortunately, New Jersey s winter weather can be unpredictable. Yikes! Challenging weather will always remain out of your control. But you can prepare your home and property for the tricky situations the cold, snow and ice present. Here are four simple winter tips to help keep you and your home safe and comfortable this season. 1. Make sure your home is properly insulated. Caulk and weather-strip doors and windows to keep cold air from seeping in. And the U.S. Department of Energy recommends attic insulation between R49 and R60. Taking these steps can help ease energy bills and demands on your furnace. 2. Wrap your water heater with an insulation blanket. This inexpensive solution can help you save up to 16 percent* in water heating costs! 3. Open kitchen and bathroom cabinet doors to allow warm air to circulate around the plumbing. Running water, even at a trickle, can also help prevent your pipes from freezing. 4. If you have a service appointment with NJRHS, make sure your driveway and walkway is clear of snow, ice and debris. This will allow our techs to get to your home quickly and safely. *energy.gov Be good to your furnace. And it will be good to you! Good friendships should never be taken for granted. Especially friends who take care of you in seasons of need like winter! So if you re like us and consider your furnace your BFF, make sure you do the little things to keep this companionship drama-free. Regularly clean or change your filter to keep the furnace clean and maximize efficiency Keep the furnace area clear of furniture and clutter to reduce fire hazards and keep everything running smoothly Use a programmable thermostat to thoughtfully manage the heating load on your furnace If your furnace friendship ever turns finicky, give us a call. We ll quickly diagnose the problem, explain the situation and recommend a solution that works for you. Call NJRHS today at

5 The Perfect Recipe for Home Comfort Two cups unlimited service calls, one cup free repairs*, a heaping tablespoon of professionalism, and a dash of knowledge. Mix well, serve and enjoy! NJRHS has the perfect recipe for home comfort a Heating and Cooling plan that will protect against unexpected breakdowns and expensive repairs. You ll get unlimited service calls and free repairs* on covered parts including labor for your home s heating and cooling system and water heater 7 days a week, 365 days a year and there s never a trip charge! For a low monthly fee, you can sit back and relax knowing that a reliable repair is only a phone call away. Our knowledgeable technicians have all of the ingredients for a comfortable home! They will arrive promptly to diagnose and explain the problem, make the repair and clean up. No hassle, no mess. POTENTIAL COST OF REPAIRS There are three great plan options to choose from, depending on your home needs. Which one is your perfect cup of tea? (or should we say hot cocoa?) Call or visit us anytime at njrhomeservices.com. Basic (Most Economical) Covers repairs on furnaces (forced hot air system), central AC systems, and water heaters Total (Best Value) Covers repairs on furnaces or boilers, central AC systems, and water heaters Includes up to 2 lbs. of AC refrigerant Platinum (Priority Service) Covers repairs on furnaces or boilers, central AC systems, and water heaters Includes up to 5 lbs. of AC refrigerant Service within 24 hours *Some restrictions apply. Pre-existing defects are not covered. For more information including terms and conditions, call or visit njrhomeservices.com. 4

6 Exclusive Information for our Customers 1415 Wyckoff Road P.O. Box 1468 Wall, NJ Call us: Our call center is open 24 hours a day, seven days a week Visit us: Bruce (NJ, United States) After seeing a neighbor s job completed by NJR Home Services, I decided to give them a try and wasn t disappointed. They go out of their way to do a great job, very clean and professional! Andrea (NJ, United States) Professional, responsive, competent a rarity in this day and age. Bravo! What s Inside? Special Offers For You! Free FURNACE Fest. See Page 1 Replace Your Water Heater and get $100 OFF!* See Page 1 Now is the right time to go SOLAR. See Page 2 Service Plan Terms and Conditions Update Our service plan terms and conditions have recently been updated. For a detailed description of plan coverage, visit njrhomeservices.com and click on the Service Contracts tab. NJR Home Services is not the same company as New Jersey Natural Gas, the utility, and is not regulated by the New Jersey Board of Public Utilities. You do not have to buy products or services from NJR Home Services in order to continue receiving regulated services from New Jersey Natural Gas. All plumbing services will be subcontracted to NJR Plumbing Services, Inc., Edward B. Glashan, Licensed Master Plumber, Plumbing Lic. #36B Electrical Contractor Bus. Permit #34EB NJ Home Improvement #13VH Frank Casey, Master HVACR contractor Lic. #19HC