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1 universallinen.com universallinen.com americantowel.net americantowel.net cilinen.com cilinen.com universallinen.com americantowel.net universallinen.com americantowel.net cilinen.com cilinen.com
2 Then and now. 1 universallinen.com americantowel.net cilinen.com universallinen.com americantowel.net cilinen.com 2
3 About Our Company At Universal Linen Service, and our family of companies: American Towel and CI Linen, we are proud to be a locally-owned and operated company since We were founded on the principle of providing only quality products and, at the same time, the best customer service in our industry. Working by this principle day after day means that we have to stay in tune with our customers needs, provide the products and services they want and use the latest customer service technology available today. Universal Linen Service is a complete textile service provider. We can handle everything from your floor mats to the laundering and pressing of your company s apparel and uniforms. We even provide a wide range of quality restroom products such as motion-controlled paper towel dispensers and auto flushers. Locally-owned and operated since 1896! Universal Linen Service s 5 core values: Maintaining a safe, clean, organized and productive facilities Complete and on-time clean deliveries Focus on continuous improvement Performance that is measured and rewarded Fast decision making in a high energy results oriented environment 3 universallinen.com americantowel.net cilinen.com universallinen.com americantowel.net cilinen.com 4
4 Our Louisville Facility Our Louisville plant may date back to 1924 (and be on the National Register of Historic places), but the equipment and technology inside are modern and state-of-the-art. We have over 100,000 square feet of space and 185 team members that are operating our auto-sorting systems, washers, dryers, extractors, ironers, presses and folders. All of our work is done with the utmost safety in mind. All of our staff is thoroughly OSHA and Industry trained and equipment is maintained to the best possible condition. Come by and see our team in action!! Our customers demand the best and we give it to them, every day. 5 universallinen.com americantowel.net cilinen.com universallinen.com americantowel.net cilinen.com 6
5 Our Service Area Our business originally began years ago servicing just the Louisville metro area. Since then, we have expanded and now service as far north as Indianapolis and South to Nashville, and all major metro areas in between. Our stable of trucks can be seen on the road servicing the tri-state area seven days a week. Indianapolis Columbus Proud to serve such a large area, but still Evansville Owensboro Lexington Louisville Elizabethtown Bowling Green have small company values. Nashville 7 universallinen.com americantowel.net cilinen.com universallinen.com americantowel.net cilinen.com 8
6 Our Customers We serve over 2,000 customers in the tri-state area. We service a variety of industries including healthcare, food service and lodging. We re proud to be a part of our customers success and enjoy building relationships that last for many years. Your company has been servicing us now for 14 years. I just wanted to compliment you on the service and outstanding quality that your company provides. - Cathy Woods, General Manager, Del Frisco s They are and will be our provider for all our table cloths, napkins, towels, and entrance floor rugs because they are a down to earth team delivering quality to us. - J. Troy Ritchie, Director of Service, Corbett s 9 universallinen.com americantowel.net cilinen.com universallinen.com americantowel.net cilinen.com 10
7 Our Technology Our customers are able to edit their account information and order details via both our web-based account management system and our mobile app for ios and Android devices. Tasks they can perform include: Change account information Change delivery quantities - Add more product or reduce quantity needed Request a quote Check account balance Review old invoices Communicate with our service team Add a new product The best technology available in the industry! 11 universallinen.com americantowel.net cilinen.com universallinen.com americantowel.net cilinen.com 12
8 Green Initiative Universal Linen has led the charge in reusable product for the past 50 years. We have evolved from 100% cotton in the 1970 s to blends in the 1980 s and now to 100% man-made items. As we have transitioned our products, we have reduced the chemistry to clean the product as well as using less water to process while providing an overall better product to our customers. We were slow to enter the Go Green band wagon because we have been green for years. So what do we offer that is Green? Mats, mops, napkins, table linen, kitchen towels, aprons, bath towels, sheets, gowns, chef apparel, medical apparel and the list goes on. In addition, we reuse our rinse water in the wash process and reclaim our heat to be better stewards and to be more efficient in our processing. We process linen in a high efficiency tunnel washer; we heat with steam generated through high efficiency boiler systems. All of our processes are geared around efficiency of processing, reduction of waste and with our customers needs in mind. Everyone can make a difference! The phrase Reduce, Reuse and Recycle means to reduce waste, reuse what you can and recycle what you can not. We help our operators accomplish this with the reuse of textiles. We offer microfiber as an option to traditional kitchen towels. The product has the ability to hold up to seven times its weight in water and is exceptional at absorbing grease, lint and dust particles. Microfiber simply cleans better and leaves no lint behind. For a restaurant operator, the microfiber towel is ideal for front of the house operation, but it does not work well in the back of the house as it is not a good insulator and can not be used on hot surfaces. 13 universallinen.com americantowel.net cilinen.com universallinen.com americantowel.net cilinen.com 14
9 Food & Beverage Black Burgundy Burlap Chocolate Forest Green Gold Ivory Maize Navy Blue Pink NAPKINS Purple Red Stripe Red Royal Blue Rust Sandalwood Seafoam Teal Wedgewood Blue White TABLECLOTHS Choose from our extensive table cloth fabric inventory, which includes 100% woven spun polyester. Standard Sizes (White, Black, Ivory) 52x52, 61x61, 71x71, 85x85, 91x91, 90x156, 90x132, 52x114 Specialty Sizes (Limited Colors) 42x42, 52x62, 52x72 Available Upon Request (White, Black, Ivory) 120 rounds - delivered on hanger APRONS We offer Bistro and Bib aprons that are a premium 7.5oz 65/35 poly-cotton Diamond twill. All products are color fast and treated with soil retardants. Colors Available: Black, Cadet Blue, Green, Navy, Red, and White Prestige Apron Program: Our prestige apron program is a barcoding system we use to assign aprons to an account, which ensures they receive their aprons and their aprons only. TOWEL PRODUCTS Heavyweight 32 oz bar towel Micro Fiber towels Counter towels Grill pads Golf towels Pool towels 15 universallinen.com americantowel.net cilinen.com universallinen.com americantowel.net cilinen.com 16
10 Healthcare GOWNS Barrier Gown Children (Small, Medium and Large sizes available) Magna Gown Mammogram Cape Mammogram Gown Snap I-V Gown Standard Patient Gown X-Ray Gown Prestige Gown Program: Our prestige gown program is a barcoding system we use to assign gowns to an account, which ensures they receive their gowns and their gowns only. SCRUBS Our standard unisex scrubs come in a large variety of colors. Black Caribbean Blue Chocolate Dark Forest Green Eggplant Evergreen Gold Grape Graphite Hunter Khaki Maize Midnight Blue Misty Geeen Navy Blue Pink Red Red Strip Royal Blue Rust Sandalwood Sandstone Sea Spray Silve Steel Teal True Red Wedgewood Blue White Wine Wisteria SHEETS Sizes: Twin, Full, Queen, and King Other Available Products: Blue Stretcher Sheet, Knit Fitted Sheet Towels Doctor/Huck Towel (available in white) Micro O.R. Towel O.R. Towel (available in green) O.R. Wrapper Disposable Bags (available in blue or yellow) BLANKETS Bath Blanket Thermal Blanket Fleece Blanket Twin size only. Colors Available: Ivory, Mocha 17 universallinen.com americantowel.net cilinen.com universallinen.com americantowel.net cilinen.com 18
11 Lodging BED LINENS Pillow cases and sheets are available in beige or white. Sheet sizes available: Queen & King - Flat and Fitted, Double/Full - Flat. TOWELS Standard Bath Mat Standard Bath Towel Standard Hand Towel Standard Washcloth Ultra Plush Bath Towel Ultra Plush Hand Towel Ultra Plush Washcloth Colors Available: Beige and White Universal Linen offers bed linen (250 tc), terry products and ultra plush terry. We can also process COG (customer-owned goods) for lodging accounts that own their own linen. 19 universallinen.com americantowel.net cilinen.com universallinen.com americantowel.net cilinen.com 20
12 Uniforms CHEF/KITCHEN Butcher Coat Butcher Smock Chef Coat (available in black and white) Cook Shirt (available in black and white) Chef Pant (available in black, white, and black/white check) *Monogram options available MEDICAL Fluid Resistant Lab Coat Men s Lab Coat Women s Lab Coat Unisex Lab Coat *Monogram options available 21 universallinen.com americantowel.net cilinen.com universallinen.com americantowel.net cilinen.com 22
13 Restroom Products AIR FRESHENERS PAPER PRODUCTS SOAP DISPENSERS Our microburst air freshener comes in a variety of scents Center pull towels Hands Free Paper Towel Dispenser Standard Toilet Tissue Antibacterial Soap Foam Soap Gel Hand Sanitizer 23 universallinen.com americantowel.net cilinen.com universallinen.com americantowel.net cilinen.com 24
14 Logo Mats MATS Customize your mats with unique designs and imagery. An affordable way to set you apart from the competition. Standard carpeted mats and Comfort Flow mats to reduce fatigue in work stations are available in multiple sizes and colors. Standard and logo options available: 3 5, 4 6, 3 10 Scraper Mat Anti-Fatigue Mat Custom Fit & Designs MOPS Mop handles, as well as wet and dry mops are available in various sizes and styles. Prestige Mop Program: Our prestige mop program is a barcoding system we use to assign mops to an account, which ensures they receive their mops and their mops only. 25 universallinen.com americantowel.net cilinen.com universallinen.com americantowel.net cilinen.com 26
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