20 Litre Silver Digital Microwave Oven with Grill User manual. Model number: RHM2010S(-H)

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1 20 Litre Silver Digital Microwave Oven with Grill User manual Model number: RHM2010S(-H) Important safety instructions, please read carefully and keep them for future reference or Opening times: Monday - Friday 8am 6pm & Saturday 9am 1pm or visit us at

2 Contents 2 Page Safety instructions 3 6 Connection to the mains supply 7 Cleaning and care 8-9 Microwaving principles 10 Standing guidelines 11 General guidelines Container and utensil guidelines Standard conversion chart 16 Unpacking your microwave oven 17 Microwave oven installation 18 Feature diagram 19 Turn table installation 20 Control panel 21 Digital display symbols How to use the microwave oven 25 Microwave cooking Auto menu cooking Grill cooking 30 Combination cooking Weight defrost 33 Timer and child lock 34 Problem solving 35 Warranty 36 Technical specification 37 Spare parts and maintenance 38

3 Safety instructions Important - Before using this microwave oven please ensure you read these instructions carefully and keep them for future reference. Important This microwave is only intended for private use and should not be used for commercial purposes. Warning: Children should not use this microwave oven. Warning: This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to make sure that they do not play with the appliance. Warning: The microwave should be examined after unpacking and before use to check that it is not damaged. Warning: If the door or door seals are damaged, the oven must not be operated until it has been repaired by a qualified electrical engineer. The door seals are located around the window on the inside of the door. These seals are not airtight, although no microwaves can be released, it is normal for small amounts of air or steam to escape when the oven is in use. Warning: It is hazardous for anyone other than a qualified electrical engineer to carry out any service or repair operation which involves the removal of a cover which gives protection against exposure to microwave energy. Do not attempt to repair, adjust or tamper with the door, safety interlock switches, control panel, housing cabinet or any other part of the microwave oven. Warning: Do not place the microwave near a cooker or heat producing appliance. Warning: Liquids and other foods must not be heated in sealed containers as they are liable to explode, which may cause serious injury and damage to the microwave oven. Warning: Do not use the microwave when it is empty or for warming plates. 3

4 Caution: Hot Surfaces The exterior surfaces of the microwave oven, including the air vents on the cabinet housing and the oven door, will get hot during grilling and combination settings. Please take care when opening and closing the door to insert or remove food and accessories. During and after using the grill and combination functions the interior roof and walls of the microwave will be extremely hot. Do not touch these surfaces and wear oven gloves if necessary. Please ensure children are kept away from the microwave oven at all times and that they do not touch the hot housing cabinet during or after operation of the microwave. To reduce the risk of fire in the oven cavity: Do not overcook food. Safety instructions Do not leave the microwave oven unattended while you are using it and if using paper or plastic containers check regularly to ensure they do not ignite. Remove wire twist-ties from bags before putting the bag in the oven. If materials inside the oven smoke or catch fire, keep the oven door closed to stifle the flames, turn the oven off at the wall switch, or shut the power off at the fuse or circuitbreaker panel. Do not touch or pick up the microwave. Cleaning Ensure that the inside of the microwave, door assembly, under the turntable and the waveguide cover are cleaned regularly. Food splatters, spills should be immediately wiped off. Mild detergent may be used for tough marks, but harsh abrasive detergents and commercial oven cleaners should not be used. If grease is not cleaned up it may start to smoke during use. Failure to maintain the microwave in a clean condition could lead to deterioration of surfaces which will damage and affect the life of the appliance and could cause a safety hazard. 4

5 Safety instructions If the power supply cord is damaged, cease using the appliance immediately. Contact the service agent for advice on how to proceed. Do not use the oven when it is empty. This could damage the oven. Do not store anything in the oven, such as papers, cookbooks and so on in case it is accidently turned on. This appliance should not be operated by means of an external timer or separate remotecontrolled system. Never put any objects into the openings on the outer case or attach items to the housing cabinet of the microwave. Never remove parts from the oven such as the feet, screws or top cabinet. Only use microwave utensils in line with these instructions that are suitable for use in microwave ovens. Only use the accessories supplied by the manufacturer. Only use the grill rack when cooking on the grill only setting or combination settings, do not use on microwave only setting. Always have the glass tray and turntable support in place when using the oven. Do not cook food directly on the glass tray. Put food on a suitable plate or in a bowl before putting it in the oven. Do not use the oven for any reason other than preparing food, such as for drying clothes, paper or any other non-food items, or for sterilising purposes. 5

6 Safety instructions When heating liquids such as beverages, sauces and soups in your microwave oven please be aware that overheating beyond the liquid boiling point can occur without any noticeable evidence of boiling and bubbling. This can result in a sudden boil over of the hot liquid, especially when the contents are moved or disturbed when removing from the oven. Heat from the contents of a container may be transmitted to the container itself, so please be careful when removing it from the oven and use oven gloves. Please remember that the food or liquid inside will be releasing some steam or may be spitting. Never cover any container fully, always leave a gap for steam to escape. Ensure the contents of baby feeding bottles and food jars are stirred or shaken. The temperature must be checked before consumption to avoid burns. Do not cook any food surrounded by a membrane, such as egg yolks, potatoes, chicken livers, ready meals and so on without piercing them several times with a fork. Do not cook eggs in their shells and whole hard-boiled eggs by microwave. Pressure can build up causing the eggs to explode during or even after the microwave heating has ended. This can cause serious injury. Do not try to deep-fry foods in this oven. Always test the temperature of cooked food, never eat or drink food or liquid straight from the oven, allow it to stand for a few minutes and stir to distribute the heat evenly. When heating or cooking food or liquid, remember that there are certain foods (such as Christmas puddings, jam and mincemeat) which heat up very quickly. When heating or cooking foods that contain a lot of fat or sugar, do not use plastic containers. 6

7 Connection to the mains supply For UK use only Plug fitting details (where applicable): As the colours of the wires in the mains lead of this appliance may not correspond with the coloured markings identifying the terminals in your plug, proceed as follows: The GREEN/YELLOW wire is the EARTH and must be connected to the terminal which is marked with the letter E or by the earth symbol or coloured GREEN or GREEN/YELLOW. The BLUE wire is the NEUTRAL and must be connected to the terminal marked with the letter N or coloured BLACK. The BROWN wire is the LIVE wire and must be connected to the terminal marked with the letter L or coloured RED. Always ensure that the plug cord grip is fastened correctly. If you need to remove the plug, cut it from the mains lead and dispose of it. Never attempt to re-use this removed plug or insert it into a socket outlet, as there is a very great risk of electric shock. This plug has a 13A (BS1363) fused plug. Should the fuse need replacing, you must use an ASTA approved fuse (conforming to BS1362) of the same rating This appliance is designed to operate from a mains supply of AC230V ~ 50HZ.Check that the voltage marked on the product corresponds with your supply voltage. Using a higher voltage than specified is dangerous and may result in a fire. Important: Do not immerse the cord or plug in liquid. Keep the cord away from heat sources or surfaces. Do not allow the cord to hang over the edge of the work top surface. Do not use an extension cable to plug your oven in as this can be dangerous. Ensure that the oven is plugged directly into a wall socket. Do not let the cord come into contact with the back of the appliance or housing cabinet, as this heats up during use and damage the cord. 7

8 Cleaning and care Important: It is essential that the microwave oven is kept clean and is wiped down after each use, especially any moisture or liquid underneath the turntable. If the microwave is not kept in a clean condition this can lead to deterioration of the surfaces which will adversely affect the life of the microwave and may result in a hazardous situation. Before you clean the oven, turn it off and unplug it at the socket. Keep the inside of the oven, door seals and underneath the turntable clean. When food or liquids stick to the oven walls, wipe with a damp cloth or mild detergent if needed. Do not use harsh detergent or abrasives. On the right hand side wall of the cavity is the wave guide cover; microwaves are passed through this to enable your food to cook. It is important that this wave guide cover is kept clean at all times. To do this wipe with mild detergent and water, then dry. The outside surfaces clean the outside of the oven with a damp cloth. Do not allow water to seep into theventilation openings. If the control panel becomes dirty, you can clean it with a soft, damp cloth. Do not allow the control panel to become wet. Do not use harsh detergents, abrasives or spray-on cleaners on the control panel. If steam builds up inside or around the outside of the oven door, wipe with a soft cloth. This may happen when the microwave oven is used in humid conditions. The build up of steam does not mean that the unit is malfunctioning. The glass turntable should be cleaned regularly, or straight away if there has been a spill of food or liquid. Remove the turntable and wash it in warm soapy water. If the glass turntable is hot, allow to cool before placing in water or cleaning, as otherwise it may crack or shatter. The microwave cavity floor and the roller ring needs to be cleaned regularly to ensure the floor surface does not become damaged. Simply wipe the bottom surface of the oven with mild detergent and water, then dry thoroughly. You can wash the turntable support in mild soapy water. 8

9 Cleaning and care After removing the turntable support, please ensure that it is replaced properly in the correct position before using the microwave oven. Make sure the flat side on the circular centre piece of the turntable support matches up with the flat side of the circular hole in the centre of the microwave, it may take a bit of wiggling to make the shapes match up. This will ensure that the turntable support is fully inserted into the hole and that the wheels on the turntable support are flush with the floor of the microwave. If the inside of the oven smells, put a cup of water with the juice and skin of one lemon in a deep microwave bowl. Microwave it for three minutes, wipe thoroughly and then dry with a soft cloth. This should eradicate any unpleasant food smells. A steam cleaner product should not be used to clean any parts of the microwave oven. The air vents should be kept clear and clean at all times. Regularly check that there is no dust or other material blocking the air vents on the top, sides or rear of the microwave. Do not use sharp metal scrapers to clean any surface of the microwave, including walls, floor, or door surfaces, as they can scratch the surface and damage the appliance. 9

10 Microwaving principles Microwaves are high-frequency electromagnetic waves similar to radio waves. While radio waves may vary in length from one metre to many kilometres, microwaves are very short (about 4cm). Inside the microwave oven is the magnetron, which converts the electrical energy into microwaves. The microwaves are reflected off the metal walls and the metal door screen and bounce around inside the oven cavity. Then they pass through the cooking container as microwaves are transmitted by glass, china, pottery, microwaveble plastics and paper. Microwaves do not make any heat themselves but only cause water molecules in food to vibrate. This vibration causes friction i.e. heat which cooks the food. Microwaves are also attracted to fat and sugar particles so foods which contain higher levels of these will cook quicker. Microwaves can only penetrate food about 4-5cm (1½-2 inches) so food thicker than 8-10cm is cooked as the heat spreads through the food by conduction to the centre. So just like convectional cooking in a traditional oven the food cooks from the outside inwards. Microwaves cannot pass through metal, so the inside of the oven is lined with metal. The door is lined with a fine metal mesh which stops microwaves getting through. This means that when the microwave oven door is shut, there is no possibility that microwaves can be released. This is why the microwave oven has been made so that it will not work when the door is open. The doors and hinges are fitted with locks, seals and cut-out switches which automatically turn off the microwaves as soon as the door is opened. The microwaves do not stay in the air or in the food when you open the microwave oven door. The food will continue to cook after the microwave is switched off, this is by heat conduction and not through continued release or residual microwave energy being present (please refer to Standing Time on page 11). IMPORTANT: Microwaves cannot pass through metal, so metal cookware and utensils can never be used in a microwave when cooking on microwave only setting. Unsuitable foods for microwave cooking Do not attempt to cook foods that require dry external heat to cook effectively on the microwave only settings. Such foods in this category are soufflés, double crust pastry pies, yorkshire puddings etc. A microwave oven is not suitable for foods that need to be deep fat fried. Do not boil eggs in their shells in a microwave oven as they can explode and cause injury. 10

11 Standing guidelines Standing time Foods that are dense e.g. jacket potatoes, meat and cakes, will require a certain amount of standing time after the end of the cooking programme in order to allow the heat to finish conducting through the food and to cook the centre completely. This standing time can be completed either inside or outside the microwave oven. Food Jacket potatoes Meat joints Fish Egg dishes Vegetables Convenience packaged food Home cooked plated meals Dense heavy cakes Light cakes Standing time Stand for 5 mins. When standing, wrap in aluminium foil to retain heat. Stand for 15 mins. When standing, wrap in aluminium foil to retain heat. Stand for 2-3 mins. Stand for 1-2 mins. most types of vegetables can be served immediately after cooking. The exception is boiled potatoes which should have a standing time of 1-2 mins. Stand for 1-2 mins. or follow the guidelines on the packaging if standing times are provided Stand for 1-2 mins. Stand for mins. Stand for 5 mins. before removing from the dish Defrosting The defrosting process needs to include standing time so that the food is fully defrosted in the centre. This standing time can vary between different food types e.g. up to 1 hour for a join of meat or 5mins. for frozen fruit pieces. Keep checking the food by using a skewer to poke through to the centre to test if the item is still frozen in the middle. Leave item standing until fully defrosted throughout. 11

12 General guidelines Arranging Pieces of food such as meat chops or chicken pieces should be placed on a dish/in the container with the larger or thicker parts facing the outside of the dish. This ensures that it cooks more evenly rather than the smaller/thinner parts overcooking. Checking Foods It is vital that food is checked during and after the cooking programme, even during the Auto Cook Menus. Check the food as you would do when using a conventional oven. Continue the cooking time after if necessary. Cling film Please ensure that the cling film used is suitable for microwave use, check the packaging. Cling film is used to cover food to avoid spitting and is beneficial as it keeps in more moisture and the trapped steam speeds up the cooking time. The cling film needs to be pierced or a gap left so that excess steam can be released, otherwise it could burst causing injury. After cooking, take care when removing the cling film as the build up of steam underneath will be very hot. Covering Check that covers and lids for cookware are suitable for microwave use and always ensure lids are not fully pressed down and that a gap is left for steam to escape. Density Dense heavy food cooks slower than porous airy foods, so alter timing accordingly and check that airy foods do not overcook. Dish size Use a dish size that reflects the amount or size of food. An amount of food spread in a bigger dish will cook/reheat quicker. Liquids Liquids need to be stirred before, during and after heating. This is to avoid overboiling which can occur with no evidence of bubbling. Do not heat liquids that have already been boiled. Make sure liquids do not overheat. Make sure the metal spoon is removed before microwaving. Moisture Fresh and dry ingredients/foods contain different amounts of moisture so cooking times will vary. Fresh foods contain different amounts of moisture content depending on seasons, therefore cooking times may have to be adjusted throughout the year. 12

13 General guidelines Piercing The membrane or skin will cause steam to build up during cooking therefore the food must be pierced so that steam can escape. Foods include chicken with skin, sausages, egg yolks, potatoes, apples. Quantity Smaller quantities of food/liquid cook faster than larger quantities. Small portion meals will reheat quicker than large meals. Shape Even shaped food cooks more evenly. Food will cook more evenly in a round container than a square/rectangular container. Spacing Do not pile food on top of each other. the food will cook more evenly and quickly when spaced apart. Starting temperature - The colder the food the longer the time to heat up, therefore food from the fridge will take longer to reheat/cook than food at room temperature. Stirring and turning Stir food during cooking if required. Meat and poultry should be turned halfway through cooking to ensure even cooking. 13

14 Container and utensil guidelines Please test whether your chosen dish is suitable for microwave use if it is not stated on the dish. You can use the below test to determine if the dish/container is suitable: Use a microwave safe measuring jug and fill it with 300 ml (1/2pt) of cold tap water. Place it on the turntable next to the dish that you wish to test. If the dish you are testing is a larger dish or container then place the measuring jug standing inside the empty dish/container. Set the microwave to heat on full 100% power for 1 minute. If the dish or container remains cool whilst the water in the jug is getting warm then your dish/container is suitable for microwaving. However, if the testing dish feels warm then it is absorbing the microwave energy and should not be used. Please note that this test does not apply to metal based container or plastic containers. Please note that when you use your suitable microwaving dish to heat food or liquid up then it will get warm as the heat from the food is conducting into the dish/container. Glassware Normal glass is heat resistant e.g. Pyrex is ideal for microwaving and combination cooking. Do not use for grilling. Do not use lead crystal which may arc or crack. China & ceramic Normal glazed china, porcelain/ceramic plates, bowls and cups may be used if they are heat resistant. Fine bone china should not be used apart from short period of reheating. Do not use plates or cups that have a metal decoration, pattern or rim. Mugs or jugs with glued handles can not be used as the glue can melt. Heat resistant dishes cannot be used directly under the grill on grill only or combination grill settings. Pottery Only use pottery dishes if they are completely glazed. Partially or unglazed stoneware can absorb water which will then absorb the microwave energy. This may cause the dishes to crack or burn, and will slow down the cooking speed. Foil/metal containers Do not use foil or metal containers or containers with metal handles on the microwave only and combination setting, as the microwave energy cannot pass through resulting in damage to your microwave and uncooked food. Foil containers can be used on the grill only setting. Wooden skewers should be used instead of metal skewers when microwaving. Remove paper covered wire twist-ties form bags and packaging. 14

15 Container and utensil guidelines Aluminium foil Small amounts of foil can be used to shield joints of meat during defrosting and cooking on the microwave setting. Microwaves cannot pass through the foil so the parts covered will not overcook or over defrost before the centre. Foil can be secured by cocktail sticks. Ensure that the foil does not touch the sides or roof of the microwave as this can cause arcing which will damage the microwave. Cast iron cookware Dishes that are cast iron and covered with enamel, such as Le Creuset, cannot be used in the microwave. Plastic containers Most plastic containers are suitable for microwave use but please check before using. Do not use plastic containers to cook food high in sugar and fat or foods that require a long cooking time. Do not use Melamine as they absorb microwave energy. Do not cook in yogurt or margarine cartons as these will melt by conducting the heat of the food. Do not use cookware that is not heatproof under the grill. Paper Greaseproof paper can be used to lined dishes or to cover foods to stop them from splattering. A sheet of plain white absorbent kitchen paper towel can be used for microwave cooking only e.g. covering food to prevent splattering or blind pastry. Ensure it is only used for a short period of time and always use a fresh piece each time. Please check that the kitchen towel paper does not contain manmade fibres and that recycled paper is suitable for microwave use. White paper plates may be used to reheat food on the microwave only setting but only for a very short period of time. Plastic or wax coated paper cups cannot be used in the microwave as they may melt. Wood, wicker & straw Do not use these items or wooden cookware in the microwave as they could ignite. Do not use on any of the cooking settings. Thermometers - Only use thermometers that are approved for microwave ovens. Utensils Do not use the microwave oven to heat up plates or cooking utensils. Bottles Do not cook or reheat using a container with a restricted opening, such as bottles, as they may explode. Do not heat baby bottles with the teat left on and remove if replacing the bottle back into the oven. 15

16 Standard conversion chart Weight Imperial ½ oz 1oz 2oz 3oz 4oz 5oz 6oz 7oz 8oz 9oz 10oz 11oz 12oz 13oz 14oz 15oz 1lb/16oz Metric 15g 25g 50g 75g 100g 150g 175g 200g 225g 250g 275g 300g 350g 375g 400g 425g 450g Liquid capacity Imperial Metric ½ tsp 3ml 1 tsp 5ml 1 tbsp 15ml ¼ pt 150ml ½ pt 300ml ¾ pt 450m 1 pt 600ml 1 ¾ pt 1 litre 16

17 Unpacking your microwave oven Before you use your microwave oven: 1. Remove all the packaging. Do not remove the small piece of card from the right hand side of the cavity wall. This is called a wave-guide cover and allows the microwaves to pass through to cook the food. Please ensure you keep this cover clean at all time. 2. Examine the oven after unpacking for any visual damage such as: A misaligned door Damage to the door Dents or holes in the door window and screen Dents in the inside Damage to the door seals or door seal areas Damage to the supply cord If you can see any damage do not use the microwave oven. Please contact retailer immediately. 17

18 Microwave oven installation This microwave is only suitable for countertop use and must not be installed for built-in or enclosed cupboard usage. This microwave oven weighs approximately 12.5kg so you must put it on a horizontal stable surface that is strong enough to support this weight. Select a level surface that provides enough space for the outlet vents to ensure sufficient air flow. Leave a minimum clearance of 30cm above the microwave, 7.5cm behind, 7.5cm at one side and the other side should be kept open. Do not place the microwave directly over a cooker or other heating producing appliance. This will damage theoven and cause a safety hazard. Do not block the air vents on the top, sides or bottom of the oven. If air vents are blocked when the microwave is in use it may overheat and damage the unit. Place the oven as far away from radios and TV's as possible. Using the oven may cause interference with the reception. Plug the oven into a suitable 13 amp mains socket, make sure the voltage is the same as on the rating label (do not use extension cables or mains socket adaptors). 18

19 Feature diagram 1. Door Safety Lock System 2. Oven Window 3. Turntable Ring Assembly 4. Control Panel 5. Wave Guide Cover 6. Glass Turntable 7. Air vents on the top, at the back and on the side. 8. Grill rack 19

20 Turntable installation Before first use, check that any securing tape has been removed from the glass tray and turntable ring assembly. These parts must never be restricted from rotating. Never place the glass tray upside down. Both the glass tray and turntable ring assembly must always be used during operation in all functions: microwave only, grill only and combination. The glass turntable and roller ring are the only accessories to be used for microwave only cooking. Do not place the food directly onto the glass tray, always place on or in suitable microwaveable cookware. If the glass tray or turntable ring assembly has been damaged in anyway, please contact the spares helpline number or the website, detailed on the bottom of every page. Turntable ring assembly If food or cookware touches the oven walls causing the turntable to stop moving or become dislodged, open the door and reposition the food/cookware and restart. If the glass turntable is hot, allow to cool before placing in water or cleaning, as otherwise it may crack or shatter. Only use the glass turntable specifically designed for this microwave oven. Do not substitute with any other glass turntable. 20

21 Control panel DISPLAY WINDOW Cooking time, power, action indicators, and clock time are displayed. AUTO MENU LIST List of all the auto cook menus POWER LEVEL Press this button a number of times to set a cooking power level. AUTO COOK Press this button for easy cooking menus. GRILL/COMBINATION Press this button a number of times to set a cooking program. CLOCK Use to set the time. STOP/CANCEL Press to cancel a setting or reset the oven before setting a cooking program. Press once to pause a cooking program and twice to cancel a cooking program. LOCK/UNLOCK Press to set the child lock. Weight/DEFROST/TIME Turn to choose the defrost function and select a defrost weight. Press to start defrosting. Turn to input a cooking time. Select the weight of the food you want to cook from the Auto menu. START/QUICK START Press to start a cooking program. Simply press it a number of times to set a quick start cooking time. DOOR RELEASE BUTTON Press to release and open the door. To close the door, push the door firmly until it fully clicks shut. 21

22 Digital display symbols The below image shows all the symbols on the display screen. Please note this is just for illustration purposes to show where each symbol is located on the window, the display window will not actually show all symbols at once like this. Please refer to the below key for explanation of the symbols that are displayed in the display window during cooking: Clock this symbol will be visible and will flash when you are programming the clock time. Once the time has been set this symbol will remain constantly visible when the microwave oven is not in use. When the microwave is in use the clock symbol will not be visible on the display. It will reappear when the programme has ended. Microwave power when using the microwave oven on the microwave only function the microwave symbol will be visible in the window. The symbol will remain visible throughout the microwave programme and will only disappear once the microwave programme has fully ended or been cancelled. High microwave power when using the microwave only function on either full power 100% or 80% power this symbol will be displayed in the bottom centre of the display window. The symbol will remain throughout the cooking programme and will only disappear once the microwave programme has fully ended or been cancelled. Medium low microwave power when using the microwave only function on 60%, 40% and 20% power this symbol will be displayed. The symbol will remain throughout the cooking programme and will only disappear once the microwave programme has fully ended or been cancelled. 22

23 Digital Display symbols Fan only mode when using the microwave only function on 0% power this symbol will be displayed to indicate that the microwave oven is not producing microwave energy and only the fan is operating. The symbol will remain throughout the programme and will only disappear once the programme has fully ended or been cancelled. This programme is useful for timing standing time for food or using as an extra kitchen timer. Grill only - when using the grill only function this symbol will be displayed. The symbol will remain throughout the programme and will only disappear once the programme has fully ended or been cancelled. Combination 1 when using the Combination 1 function (30% microwave power and 70% grilling power) this symbol will be displayed. The symbol will remain throughout the programme and will only disappear once the programme has fully ended or been cancelled. Combination 2 when using the Combination 2 function (55% microwave power and 70% grilling power) this symbol will be displayed. The symbol will remain throughout the programme and will only disappear once the programme has fully ended or been cancelled. Pause This symbol flashes in the window to show that the cooking operation has either not yet started or is paused. For example, this symbol flashes whilst setting the quick start cooking feature to indicate the programme is paused whilst you set the time, and then disappears when the cooking has started. When the Stop/Cancel button is pressed once during a cooking programme the programme and timing will be paused and the symbol will flash. The symbol will disappear when the Start/Quick Start button is pressed and cooking resumes. Auto Cook when using the auto cook menus this symbol will be displayed in the window. It will remain lit whilst you select the auto cook programme number and will remain throughout the programme and will only disappear once the programme has fully ended or been cancelled. 23

24 Digital Display symbols Defrost when using the weight defrost function this symbol will be displayed. The symbol will remain throughout the programme and will only disappear once the programme has fully ended or been cancelled. Child lock when using the child lock function this symbol will be displayed. When the child lock function is cancelled then the symbol will disappear. Percentage when selecting the microwave power level this symbol will be displayed next to the numbers to show what power percentage the microwave will be operating at for your chosen programme. Grams when selecting weights for either the auto cook menus or weight defrost settings this symbol will appear next to the numbers to show that the weights displayed on the screen are in grams. The symbol will disappear along with the numbers when you have fully selected/and or started your programme. Clock this is where the clock time or the countdown time for your cooking programme will be displayed. When the microwave is not in use then the clock time will be displayed here. When you are selecting a programme the clock time will disappear and be replaced with numbers here that represent either the microwave power level or food weight, depending on your programme. Once you ve started your programme the time countdown will be displayed. 24

25 How to use the microwave oven Connect the main plug into a suitable 13 amp mains socket, make sure the voltage is the same as on the rating label (do not use extension cables or mains socket adaptors). The microwave oven will beep once and the display will show the clock symbol in the top right of the screen and the time 1:01 will be displayed. Setting the clock (24 hour) Before setting a cooking programme the clock needs to be set. For example, if you want to set the time to 8: Press the Clock button. The display will show 24H and the red clock symbol will be displayed in the top right corner of the display. 2. To set the hour, turn the 'Weight/Defrost/Time' dial clockwise until the display shows 8: and the red clock symbol will start to flash. The dial can be turned clockwise to increase the numbers or turn it anticlockwise to go back to a lower number. 3. Press the Clock button. The display will show 8:00 and the red clock symbol will continue to flash. 4. To set the minutes, turn the 'Weight/Defrost/Time' dial clockwise until the display shows 8:30. The dial can be turned clockwise to increase the numbers or turn it anticlockwise to go back to a lower number. 5. Press the Clock button to confirm. The clock is now set. The colon symbol : will continue to flash whilst the red clock symbol remains lit. Please note this is only a 24 hour clock. To reset the time of day, repeat step 1 through to step 5. The clock will remain set as long as the microwave is plugged in the socket and electricity is being supplied. In the instance of a power cut in your home, please reset the time following the above instructions when your power returns. 25

26 There are 5 different microwave power levels available. To cook with microwave power only: Microwave cooking Press Cooking power Wattage once 100% 800W Twice 80% 640W 3 times 60% 480W 4 times 40% 320W 5 times 20% 160W 6 times 0% 0W 1. Press the Power Level button until the power level you require is displayed. The microwave symbol will be displayed on the bottom left. The high, medium or fan only power symbol will be displayed depending on what power level you have selected. 2. Turn the 'Weight/Defrost/Time' dial to set the cooking time. The times goes up in the following graduations: 10 seconds for 0-5 minutes 30 seconds for 5-10 minutes 1 minute for minutes 5minutes for minutes. 3. Press the Start/Quick Start dial to start the programme. Please note - The longest cooking time is 60 minutes. During any cooking program, to pause cooking, press the Stop/Cancel button. To stop the cooking, press the Stop/cancel button again. Do not use any metal accessory in your microwave oven during the microwave only programme. The only accessory that should be inside the microwave is the glass turntable on the turntable support. 26

27 Microwave cooking Quick start cooking This programme allows you to cook food at 100% power between 30 seconds and 12 minutes by pressing the 'Start/ Quick Start' dial directly. Keep pressing the dial until the time that you requires is displayed in the window. The microwave symbol appears on the bottom left, the full power symbol appears on the bottom centre and a symbol flashes at the top centre and then disappears when cooking starts. For example if you want to cook food for 2 minutes. 1. Place the food in a container suitable for use with microwave ovens and place it on the turntable. 2. To set the time (2 minutes), press the 'Start/Quick Start' dial 4 times. The microwave oven will automatically start. 3. When the food has finished cooking the oven will beep 3 times to let you know and the word 'End' will be displayed. To pause the cooking programme press Stop/Cancel button. The time and symbols will remain and the symbol will flash whilst the programme is paused. To restart the programme again press Start/Quick start and the symbol will disappear as cooking commences. Please note: 'End' will be displayed and 3 beeps will be heard every 2 minutes until the oven door is opened or the 'Stop/Cancel' button is pressed. 27

28 Auto menu cooking Auto menus There are 9 auto menus you can use for easy cooking. To access the menus, press the 'Auto Cook' button. For guide lines, please see the Auto menus chart on page 29. Place the food in a container suitable for use with microwave ovens and grilling, depending on your choice of programme, and put it into the oven. 1. To select your chosen auto cook menu press the 'Auto Cook' button. The AUTO symbol will be displayed in the top right corner and the auto cook menu number e.g 1 will be displayed on the right. Press the Auto Cook until the programme you require appears. 2. Turn the 'Weight/Defrost/Time' dial to select the weight. The display will show the weight in grams or amounts and the pause symbol will flash. 3. Press the 'Start/ Quick Start' dial. The oven will now start to cook the food. When the food has finished cooking the oven will beep 3 times to let you know and the word 'End' will be displayed. Please note: 'End' will be displayed and 3 beeps will be heard every 2 minutes until the oven door is opened or the 'Stop/Cancel' button is pressed. Please note: when using the Auto menus for weights and times, if food being cooked is between weights, please make sure that it is cooked thoroughly. It is advisable to stir and turn food where needed to ensure even cooking. Be sure to handle hot food with care. Important Do not cook, reheat or defrost foods directly on the turntable, always put the food into a suitable microwave container. Do not cook foods such as meat from frozen, always defrost the foods first. Where appropriate cover dishes with microwave safe cling film and pierce, this will retain the moisture and prevent splashing and spillages. Always loosen lids before putting into the oven. To distribute heat evenly, stir or shake foods halfway through cooking. 28

29 Auto menu cooking Auto Food Weights Recommendations menu 1 Milk/Co ffee 1=200ml, 2=400ml, 3=600ml Place the cup onto the centre of the turntable. When the liquid has been removed from the oven, leave to stand before adding sugar. 2 Rice 150g, 300g, 450g, 600g Place the rice into a suitable container, cover with water. 3 Pasta 100g, 200g, 300g Place the pasta into a suitable container, cover with boiling water. 4 Potatoe s 200g, 300g, 400g Prick the skins and place on a suitable plate. Turn the potatoes over halfway through the cooking time. 5 Auto reheat 200g, 300g, 400g, 500g, 600g, 700g, 800g 6 Fish 200g, 300g, 400g, 500g, 600g 7 Chicken 800g, 1000g, 1200g, 1400g 8 Beef/La mb 200g, 300g, 400g, 500g, 600g Straight from the refrigerator. Place the fish in a suitable container and cover with microwave safe cling film leaving a gap for the steam to escape. A combination of microwave and grill. Place the chicken on a suitable plate and place on the metal rack. A combination of microwave and grill. Place the beef or lamb on a suitable plate and place onto the metal rack. 9 Skewere d Meat 100g, 200g, 300g, 400g, 500g A combination of microwave and grill. Place the beef or lamb on a suitable plate and place onto the metal rack. Note: only use wooden skewers, do not use metal skewers. 29

30 Grill cooking Grill This programme allows you to grill food between 10 seconds and 60 minutes by pressing the 'Grill/Combination' button directly. Accessory to be used: Grill rack on the glass turntable Place the food onto the grill rack, ensuring there is enough space between the roof of the microwave and the food. If the food is too large then do not use the grill rack and place food on a dish or plate instead. Make sure that you put a plate under the grill rack to collect any spilt food. The plate/dish must be suitable for use with microwave ovens and grill ovens. 1. Press the 'Grill/Combination' button and the 'Grill' symbol will be displayed as well as the pause symbol. The display will show the minimum time available 10 seconds :10 and the pause symbol will flash. 2. Turn the Weight/Defrost/Time' dial to choose the required time. 3. Press the 'Start/ Quick Start' dial to start the programme. 4. Halfway through the grill programme the microwave oven will beep and the oven will pause the time and cooking programme, the pause light will flash. This is to remind you to turn the food over so that each side is grilled evenly. Open the door, turn over your food (use oven gloves to protect against the hot oven surfaces, dishes and food), close the door and then press the Start/Quick Start button to resume the grill programme. When the food has finished cooking the oven will beep 3 times to let you know and the word 'End will be displayed. Please note: ''End' will be displayed and 3 beeps will be heard every 2 minutes until the oven door is opened or the 'Stop/Cancel' button is pressed. 30

31 Combination 1 cooking Combination 1 The oven has the ability to combine the microwave and grill cooking together. There are 2 combination settings 'Comb1' and Comb2'. Combination 1 has 30% microwave cooking time and 70% grilling time. Accessory to be used: Grill rack on the glass turntable Place the food in a container suitable for use with microwaving and grilling and put it in on to the rack and then onto the glass turntable. If the food is too close or touches the microwave oven roof whilst on the rack, please remove the rack and put the dish on the turntable instead 1. Press the 'Grill/Combination' button twice. 'Comb1 symbol will be displayed and the pause symbol will flash. The minimum time of 10 seconds will be displayed as : Turn the ''Weight/Defrost/Time' dial to set your required time. Your time will now be on the display as well as the 'Comb1' symbol and the pause symbol flashing. 3. Press the 'Start/ Quick Start' dial to start the programme. 4. The microwave oven will beep 2/3 through cooking and the oven will pause the cooking programme and timer. This is to remind you to turn over food if necessary. Open the door, turn over your food (use oven gloves to protect against the hot oven surfaces, dishes and food), close the door and then press the Start/Quick Start button to resume the cooking programme. When the food has finished cooking the oven will beep 3 times to let you know and the word 'End will be displayed. Please note: ''End' will be displayed and 3 beeps will be heard every 2 minutes until the oven door is opened or the 'Stop/Cancel' button is pressed. 31

32 Combination 2 cooking Combination 2 Combination 2 programme has 55% microwave cooking time and 45% grilling time. This is useful for foods such as potatoes, fish and thicker cuts of meat. Accessory to be used: Grill rack on the glass turntable Place the food in a container suitable for use with microwaving and grilling and put it in on to the rack and then onto the glass turntable. If the food is too close or touches the microwave oven roof whilst on the rack, please remove the rack and put the dish on the turntable instead 1. Press the 'Grill/Combination' button 3 times. 'Comb2 symbol will be displayed and the pause symbol will flash. The minimum time of 10 seconds will be displayed as : Turn the ''Weight/Defrost/Time' dial to set your required time. Your time will now be on the display as well as the 'Comb2' symbol and the pause symbol flashing 3. Press the 'Start/ Quick Start' dial to start the programme. 4. The microwave oven will beep 2/3 through cooking and the oven will pause the cooking programme and timer. This is to remind you to turn over food if necessary. Open the door, turn over your food (use oven gloves to protect against the hot oven surfaces, dishes and food), close the door and then press the Start/Quick Start button to resume the cooking programme.. When the food has finished cooking the oven will beep 3 times to let you know and the word 'End will be displayed. Please note: ''End' will be displayed and 3 beeps will be heard every 2 minutes until the oven door is opened or the 'Stop/Cancel' button is pressed. 32

33 Weight defrost Weight defrost Weight defrost allows you to set the food weight and the oven will determine how long the food will take to defrost as a guideline. You can defrost foods between 100g and 1800g, with graduations of 100g. To defrost food using the weight defrost function: Place the food in a container suitable for use with microwave ovens and place container on the turntable. 1. Turn the 'Weight/Defrost/Time' dial clockwise, until the display shows your required weight. Turn the 'Weight/Defrost/Time' dial anticlockwise to return through the weight lists if you miss the weight you need. The 'Auto' and 'Defrost' symbols will appear and the pause symbol will flash. 2. Press the 'Start/ Quick Start' dial to start the defrosting programme. The 'Auto' and defrost symbols will remain visible throughout the programme. 3. The microwave oven will beep 2/3 through defrosting and the oven will pause the defrosting programme and timer. This is to remind you to turn over the food to ensure even defrosting. Open the door, turn over or rearrange the food, close the door and then press the Start/Quick Start button to resume the cooking programme. When the food has finished cooking the oven will beep 3 times to let you know and the word 'End' will be displayed. Please note: 'End' will be displayed and 3 beeps will be heard every 2 minutes until the oven door is opened or the 'Stop/Cancel' button is pressed. Important: The weight defrost programme is a guideline for defrosting, you must always check that your food has fully defrosted. If it has not, either resume defrosting in the microwave oven or leave for a longer standing time to allow food to fully defrost to the centre. Please refer to the standing guidelines section on page 11. Fatty meat will require intermittent defrosting. Ice should be removed from food during defrosting. 33

34 Timer and child lock Digital timer The kitchen timer is used to set a countdown time for the convenience of the user, it can be used as a reminder. 1. Press the 'Power Level' button until the display shows 00%. 2. Turn the 'Weight/Defrost/Time' dial to the length of time required. 3. Press the 'Start/ Quick Start' dial. The timer will now start to count down. The oven will not produce microwave energy or heat during this time, the noise that can be heard is the fan working only. When the time is complete the oven will beep 3 times to let you know and the word 'End' will be displayed. Please note: 'End' will continue to be displayed and 3 beeps will be heard every 2 minutes until the oven door is opened or the 'Stop/Cancel' button is pressed. Child safety lock This function is to prevent children from using the microwave oven. To activate the child lock: 1. Press and hold the 'Lock/Unlock' button for 3 seconds. The microwave will beep and the lock symbol will be displayed in the top right corner. 2. To de-activate the child lock, press and hold the 'Lock/Unlock' button for 3 seconds. You will hear a beep and the lock symbol will disappear. 34

35 Problem solving Q Is it normal that my microwave oven is causing interference with my TV? A The microwave oven may cause interference to your radio, TV or similar equipment. This does not mean there is a fault with your microwave. You can eliminate the interference by moving the radio, TV or equipment as far away from your microwave oven as possible. Q The microwave is not working? A Make sure the mains plug is plugged in securely. If it is not, remove the plug from the socket, wait 10 seconds and plug it in again securely. Check the premises for a blown circuit fuse or a tripped main circuit breaker. If these seem to be working properly, test the socket with another appliance. Q The microwave power is not working? A Check to see whether the timer for your programme is set. Make sure the door is securely closed, as otherwise, the microwave energy will not flow into the oven. Q Why is warm air coming out of the vents? A The food generates heat in the cooking process which in turn heats the air inside the microwave. The warm air leaves the microwave through the air vents. There are no microwaves in the air, or steam. The oven vents should never be covered or blocked during cooking as this could damage the microwave. Q How can I get rid of the odour in my microwave? A If the inside of the oven smells, put a cup of water with the juice and skin of one lemon in a deep microwave bowl. Microwave it for three minutes, wipe thoroughly and then dry with a soft cloth. This should eradicate any unpleasant food smells Q Why is my microwave smoking when using the combination or grill function? A To avoid smoking it is vital that the microwave is cleaned regularly and kept in a clean condition. Otherwise any food spills, fat or grease inside the microwave will heat up and begin to smoke when in use. 35

36 This product has a warranty of 12 months from the date of the original purchase. If any defect arises due to faulty materials or workmanship the faulty product must be returned to the retailer where it was purchased. Refund or replacement is at the discretion of the store. The following conditions apply: The product must be returned to the retailer with the original proof of purchase. The product must be installed and used in accordance with the instructions contained in this instruction guide and any other instructions for use which has been supplied. It must be used for domestic purposes only and for its intended use. This guarantee does not cover wear and tear, damage, misuse or consumable parts. This does not affect your statutory rights. Warranty 36

37 Technical Specifications Model number: RHM2010S (-H) Rated Voltage: 230V 240V ~ 50Hz Rated Output Power(Microwave): 800W Rated grill output: 1000W Oven Capacity: 20 L External Dimensions(L x W x H): 452mm x 390mm x 262mm Net Weight: Approx kg 37

38 Spare parts and maintenance The following spare parts may be ordered direct from Product Care: online at or by telephoning the customer service centre on Glass turntable Turntable coupling Waveguide cover Grill rack Oven light The light bulb inside the microwave cannot be replaced by anyone other then a qualified engineer. This is because to replace the light bulb the outer housing cabinet of the microwave oven needs to be removed which exposes live and highly dangerous microwave generating parts. For this reason, spare bulbs are not available for purchase or fitting. If the light bulb in your microwave oven has developed a fault then please consult the guarantee guidelines on how to proceed. Important: Do not attempt to remove the outer casing from the microwave oven. 38

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