Installer manual NIBE VVM 320

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1 Installer manual UK 1x230V Indoor module APH IHB GB

2 Quick guide Navigation Ok button (confirm/select) Back button (back/undo/exit) Control knob (move/increase/reduce) A detailed explanation of the button functions can be found on page 41. How to scroll through menus and make different settings is described on page 43. Set the indoor climate INDOOR CLIMATE HOT WATER 2X MY INSTALLATION INFO The mode for setting the indoor temperature is accessed by pressing the OK button twice, when in the start mode in the main menu. Increase hot water volume 1X INDOOR CLIMATE HOT WATER MY INSTALLATION INFO 2X To temporarily increase the amount of hot water, first turn the control knob to mark menu 2 (water droplet) and then press the OK button twice. In event of disturbances in comfort If a disturbance in comfort of any type occurs there are some measures that can be taken before you need to contact your installer. See page 59 for instructions.

3 Table of Contents 1 Important information Safety information 4 4 Pool SG Ready Delivery and handling Transport Assembly Control - Introduction Display unit Menu system Supplied components Removing the covers 3 Indoor module's design Control - Menus Menu 1 - INDOOR CLIMATE Menu 2 - HOT WATER Menu 3 - INFO Pipe connections General pipe connections Menu 4 - MY SYSTEM Menu 5 - SERVICE Dimensions and pipe connections Installation alternative Service Service actions Electrical connections General Connections Settings Optional connections Disturbances in comfort Info menu Manage alarm Troubleshooting Connecting accessories Accessories 61 6 Commissioning and adjusting Preparations Filling and venting Start-up and inspection Setting the cooling/heating curve Technical data Dimensions and setting-out coordinates Technical specifications Electrical circuit diagram, 1 x 230V Setting hot water circulation 39 Index 71 Table of Contents 3

4 1 Important information Safety information This manual describes installation and service procedures for implementation by specialists. This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision. Rights to make any design or technical modifications are reserved. NIBE Symbols This symbol indicates danger to machine or person. Caution This symbol indicates important information about what you should observe when maintaining your installation. TIP This symbol indicates tips on how to facilitate using the product. Serial number The serial number can be found at the bottom right of the front cover and in the info menu (menu 3.1). Caution Recovery Serial number Always give the product's serial number (14 digits) when contacting your installer. Leave the disposal of the packaging to the installer who installed the product or to special waste stations. Do not dispose of used products with normal household waste. It must be disposed of at a special waste station or dealer who provides this type of service. Improper disposal of the product by the user results in administrative penalties in accordance with current legislation. Country specific information Installer manual This installer manual must be left with the customer. Great Britain This installation is subject to building regulation approval, notify the local Authority of intention to install. Use only manufacturer s recommended replacement parts. Marking VVM 320 is CE marked and fulfils IP21. The CE marking means that NIBE ensures that the product meets all regulations that are placed on it based on relevant EU directives. The CE mark is obligatory for most products sold in the EU, regardless where they are made. IP21 means that objects with a diameter larger than or equivalent to 12.5 mm cannot penetrate and cause damage and that the product is protected against vertically falling drops of water. Benchmark places responsibilities on both manufacturers and installers. The purpose is to ensure that customers are provided with the correct equipment for their needs, that it is installed, commissioned and serviced in accordance with the manufacturers instructions by competent persons and that it meets the requirements of the appropriate Building Regulations. The Benchmark Checklist can be used to demonstrate compliance with Building Regulations and should be provided to the customer for future reference. Installers are required to carry out the installation, commissioning and servicing work in accordance with the Benchmark Code of practice which is available from the Heating and Hotwater Industry Council who manage and promote the Scheme. Visit for information. 4 Chapter 1 Important information

5 Warranty and insurance information Thank you for installing a new NIBE heat pump in your home. NIBE heat pumps are manufactured in Sweden to the very highest standard so we are pleased to offer our customers a comprehensive guarantee. The product is guaranteed for 24 months for parts and labour from the date of installation or 33 months from the date of manufacture, whichever is the shorter. The NIBE guarantee is based on the unit being installed and commissioned by a NIBE accredited installer, serviced every year and the Benchmark documents completed. Where this condition is not met, any chargeable spare parts or components issued within the applicable guarantee period still benefit from a 12 month warranty from the date of issue by the manufacturer. We recommend the installer completes and returns as soon as possible, your guarantee registration card or completes the guarantee form on the NIBE website Chapter 1 Important information 5

6 Inspection of the installation Current regulations require the heating installation to be inspected before it is commissioned. The inspection must be carried out by a suitably qualified person. Fill in the page for information about installation data in the User manual. Description Notes Signature Date Heating medium (page 20) System flushed System vented Expansion vessel Particle filter Safety valve Shut off valves Boiler pressure Connected according to outline diagram Hot water (page 20) Shut off valves Mixing valve Safety valve Pressure reduction valve Tundish Expansion vessel Electricity (page 24) Connected communication Circuit fuses Fuses, indoor module Fuses property Outside sensor Room sensor Current sensor Safety breaker Earth circuit-breaker Setting of emergency mode thermostat Miscellaneous Warranty Benchmark checklist 6 Chapter 1 Important information

7 Description Notes Signature Date Docked to Chapter 1 Important information 7

8 0 R 0 R 2 Delivery and handling Transport However. the VVM 320 may be carefully laid on its back when being moved into a building. The centre of gravity is in the upper part. VVM 320 should be transported and stored vertically in a dry place. However, the VVM 320 may be carefully laid on its back when being moved into a building. 800 Leave mm free space between the indoor module and the wall behind for routing of cables and pipes. Assembly Position VVM 320 on a solid foundation that tolerates the weight of the heat pump. Use the product's adjustable feet to obtain a horizontal and stable setup mm Because water comes from VVM 320, the area where the heating pump is located must be equipped with floor drainage. Installation area Leave a free space of 800 mm in front of the product. All service on VVM 320 can be carried out from the front. 8 Chapter 2 Delivery and handling

9 LEK LEK Supplied components LEK Outside sensor Room sensor LEK LEK Pressure reduction valve Tundish LEK LEK Armoured hose (expansion vessel) Connector with cable LEK Shut off valve Expansion vessel with holder Location LEK The kit of supplied items is placed on top of the product. LEK Chapter 2 Delivery and handling 9

10 Removing the covers Front cover 2 1 LEK LEK 1. Remove the screws from the lower edge of the front cover. 2. Lift the cover out at the bottom edge and up. LEK LEK LEK The side covers can be removed to facilitate the installation. 50 mm space required to remove the side panels. 1. Remove the screws from the upper and lower edges. 2. Twist the cover slightly outward. 3. Move the hatch backwards and slightly to the side. 4. Pull the cover to one side. 5. Pull the hatch forwards. 10 Chapter 2 Delivery and handling

11 3 Indoor module's design VVM 320 XL4 XL3 XL9 XL8 XL1 XL2 AA4 W130 SF1 GP6 VVM320 AA4-XJ3 AA4-XJ4 QM11 BP5 QM22 QN10 BT7 VVM320 FL1 UA1 AA3 BT63 FD2 BT30 FD1 EB1 PF1 AA2 AA1 AA1-S2 BT6 FA1 Wilo Wilo GP1 VVM 320 front QM20 PF1 PF3 Chapter 3 Indoor module's design 11

12 BT2 BT3 CM1 GP6 FL5 QM20 QM22 QN10 QM11 UA1 WM1 Circulation pump, heating medium T&P valve Ø15 mm Venting, climate system Venting valve, coil Reversing valve, climate system/water heating, flow line Filler valve, heating medium Submerged tube, temperature limiter, compressor Tundish UB1 UB2 WM1 QQ1 FL5 XL29 XL5 Sensors etc. BP5 Manometer, heating system BT2 Temperature sensors, heating medium flow BT3 Temperature sensors, heating medium return BT6 Temperature sensor, hot water, charging BT7 Temperature sensor, hot water, top BT30 Thermostat, standby mode BT63 Temperature sensor, heating medium supply after immersion heater VVM 320 rear side Pipe connections XL1 Connection, heating medium supply line Ø22 mm XL2 Connection, heating medium return line Ø22 mm XL3 Connection, cold water Ø22 mm XL4 Connection, hot water Ø22 mm XL5 Connection, hot water circulation Ø15 mm XL8 Connection, docking from heat pump Ø22 mm XL9 Connection, docking to heat pump Ø22 mm XL29 Connection, T&P valve Ø15 mm Electrical components AA1 Immersion heater card AA1-S2 Switch (DIP switch) on circuit board AA2 Base card AA3 Input circuit board AA4 Display unit AA4-XJ3 USB socket AA4-XJ4 Service socket EB1 Immersion heater FA1 Miniature circuit-breaker FD1 Temperature limiter FD2 Temperature limiter, compressor SF1 Switch W130 Network cable for NIBE Uplink TM Miscellaneous PF1 Rating plate PF3 Serial number plate UB1 Cable gland UB2 Cable gland QQ1 Inspection hole, vessel, Ø80 mm Designations in component locations according to standard IEC and HVAC components CM1 Expansion vessel, closed, heating medium FL1 Safety valve, hot water heater Ø15 mm FL2 Safety valve, heating medium Ø22 mm GP1 Circulation pump 12 Chapter 3 Indoor module's design

13 4 Pipe connections General pipe connections Pipe installation must be carried out in accordance with current norms and directives. VVM 320 together with air/water heat pump F / F , F / F / F make up a complete installation for heating and hot water. The system requires the radiator circuit to be designed for a low temperature heating medium. At lowest dimensioned outdoor temperature, the highest recommended temperatures are 55 C on the supply line and 45 C on the return line, but VVM 320 can handle up to 65 C. Overflow water from the safety valve goes via overflow cups to a drain so that hot water splashes cannot cause injury. The entire length of the overflow water pipe must be inclined to prevent water pockets and must also be frost proof. NIBE recommends installing VVM 320 as close to the heat pump as possible for optimum comfort. For further information about the location of different components, see section "Installation alternatives" in this manual. Any high points in the climate system, must be equipped with air vents. The pipe systems need to be flushed out before the indoor module is connected so that any debris cannot damage component parts. This installation is subject to building regulation approval, notify the local Authority of intention to install. Use only manufacturer s recommended replacement parts. Waste water from the collection tray and from the safety valves is led by a non-pressurised overflow pipe to the drain so that hot water cannot cause damage. The mouth of the overflow pipe must be visible and not placed close to electrical components. In addition, the opening of the overflow pipe (tundish), drain valves and motorised valves should also be positioned away from all electrical components. This is the only thing the non-pressurised overflow pipe may be used for. Even overflow pipes from tundish connected to the expansion relief valve must be connected to the drain in the same way. Please note that the connection of the T&P-valve should not be used for any other purpose. Valves may not be positioned between the expansion valve and the vessel. Overflow pipes from tundish must be routed with a fall of at least 300 mm, before bends or angles in the pipework (see image). Safety device (e.g. temperature relief valve) Metal discharge pipe from temperature relief valve to tundish 600 mm maximum Tundish Switch (SF1) must not be moved to "" or " " until VVM 320 has been filled with water. Otherwise the temperature limiter, thermostat and the immersion heater etc can be damaged. 300 mm minimum Matal discharge pipe from tundish, with continous fall. Discharge below fixed grating Fixed grating Trapped gulley Possible wall Valve outlet size Minimum size of discharge pipe Minimum size of discharge pipe from tundish Maximum resistance allowed, expressed as a lenght of straight pipe (i.e. no elbows or bends) Resistance created by each elbow or bend G1/2 15 mm 22 mm up to 9 m 0.8 mm G1/2 15 mm 28 mm up to 18 m 1.0 mm G1/2 15 mm 35 mm up to 27 m 1.4 mm <G3>/4 22 mm 28 mm up to 9 m 1.0 mm <G3>/4 22 mm 35 mm up to 18 m 1.4 mm <G3>/4 22 mm 42 mm up to 27 m 1.7 mm Chapter 4 Pipe connections 13

14 Valve outlet size Minimum size of discharge pipe Minimum size of discharge pipe from tundish Maximum resistance allowed, expressed as a lenght of straight pipe (i.e. no elbows or bends) Resistance created by each elbow or bend G1 28 mm 35 mm up to 9 m 1.4 mm G1 28 mm 42 mm up to 18 m 1.7 mm G1 28 mm 54 mm up to 27 m 2.3 mm Hard water areas Usually, there should not be a problem in installing VVM 320 in areas of hard water as the operating temperature is C. Cleaning the climate system When the water heater and the climate system have been filled with water, VVM 320 must operate at maximum normal temperature for at least one hour. Thereafter the system must be drained of water and refilled. Before installing the heat pump in an existing system, it is important that the system is properly flushed through. Even if the heat pump is to be installed in a new system, the heat pump and system should be flushed. Ensure that cleaning agent has been removed from the entire system before adding inhibitor. After flushing an inhibitor should be used for long-term anti-corrosion protection. NIBE Energy Systems Limited recommends water treatments (supplied by e.g. Fernox and Sentinel) specifically designed for heat pumps. Boiler and radiator volumes VVM 320 is equipped with a pressure expansion vessel of 10 litres. The pre-pressure of the pressure expansion vessel must be dimensioned according to the maximum height (H) between the vessel and the highest positioned radiator, see figure. A pre-pressure of 0.5 bar (5 mvp) means a maximum permitted height difference of 5 m. The maximum system volume excluding the boiler is 220 litres at the above pre-pressure. H 14 Chapter 4 Pipe connections

15 System diagram VVM 320 consists of water heater with charge coil, expansion vessel, safety valve, filler valve, immersion heater, circulation pumps, buffer vessel and control system. VVM 320 is connected to the climate system. VVM 320 is designed for connection and communication with F2040-8/F /F2120-8/F / F , which together make up a complete heating installation. When it is cold outdoors F2040-8/F /F2120-8/F /F works with VVM 320 and if the outdoor air temperature falls below the heat pump stop temperature, all heating is carried out by VVM 320. Requisite safety equipment connected to F2040-8/ F /F2120-8/F /F and VVM 320, see section, docking. -EB15 -FL7 Symbol Meaning Radiator system Domestic hot water Under floor heating systems Dimensions and pipe connections EB15 -CM4 -RM1 -QN FL5 -FL1 -EB101 -EB101 -QM41 -XL1 -QM40 -HQ1 -XL2 -WM3 -WM FL10 Symbol key Symbol Meaning Venting valve 600 Shut-off valve XL4 XL3 XL9 XL8 XL1 XL2 Tapping valve Non-return valve Trim valve T P Shunt / shuttle valve Safety valve Thermometer Tundish Temperature sensor Expansion vessel Pressure gauge Circulation pump Particle filter Particle filter Fan Compressor Heat exchanger QM20 XL29 Chapter 4 Pipe connections 15

16 Pipe connections XL1 Connection, heating medium supply line Ø22 mm XL2 Connection, heating medium return line Ø22 mm XL3 Connection, cold water Ø22 mm XL4 Connection, hot water Ø22 mm XL5 Connection, hot water circulation Ø15 mm (does not apply to copper) XL8 Connection, docking in heating medium Ø22 mm XL9 Connection, docking out heating medium Ø22 mm XL29 Connection, T&P valve Ø15 mm 16 Chapter 4 Pipe connections

17 Installation alternative Compatible NIBE air/water heat pumps Compatible NIBE air/water heat pumps must be equipped with a control card with display that has the software version given in the following list as a minimum. The control card version is displayed in the heat pump's display upon start-up. Product F F F F F Software version all versions all versions all versions all versions all versions VVM 320 can be connected to extra water heater, see below. Further option information is available at and in the respective assembly instruction for the accessory used. See page 61 for a list of accessories that can be used with VVM 320. The indoor module can be supplemented with an electric water heater, if a hot tub or other significant consumer of hot water is installed. A mixing valve is then installed on outgoing hot water from the heater. Water heater with immersion heater If it is possible to use a water heater with an immersion heater, NIBE COMPACT or EMINENT type water heaters can be used. Chapter 4 Pipe connections 17

18 Explanation CL11 AA25 BT51 EP5 GP9 GP12 HQ4 QN19 EB15 BT25 FL5 FL7 QN17 XL1 XL2 XL3 XL4 XL8 XL9 EB101 FL10 HQ1 QM40 QM41 EM1 AA25 BT52 CM1 FL2 Pool package Unit box with accessory card Temperature sensor, pool Exchanger, pool Pool, pump Charge pump Particle filter Three way valve, pool VVM 320 Temperature sensor, heating medium, external supply Safety valve, T&P Shut-off valve (Solenoid valve) Pressure reduction valve with integrated check valve Connection, heating medium, flow 1 Connection, heating medium, return 1 Connection, cold water Connection, hot water Connection, docking, from heat pump Connection, docking, to heat pump Heat pump Safety valve Particle filter Shut-off valve Shut-off valve External heat source (Oil, gas, pellets or wood fired boiler with shunt valve) Unit box with accessory card Temperature sensor, boiler Expansion vessel, closed Safety valve, heating medium KA1 QN11 EP21 AA25 BT2 BT3 GP20 QN25 EQ1 AA25 BT64 CP10 GP12 GP13 QN12 Auxiliary relay Shunt valve Climate system 2 Unit box with accessory card Temperature sensor, heating medium, flow Temperature sensor, heating medium, return Circulation pump, heating medium, lower shunt Shunt valve Active cooling module ACS 310 Unit box with accessory card Temperature sensor, cooling, supply line Single jacket accumulator tank, cooling Charge pump Circulation pump, cooling Three way valve cooling/heating Hot water circulation BT82 Temperature sensor, hot water circulation return EB2 Water heater FL1 Safety valve, hot water GP11 Circulation pump, hot water RN1 Trim valve RM1 Non-return valve RM3 Non-return valve Miscellaneous BF1 CM4 EB1 WM3 WM4 EMK 300 Expansion vessel closed, hot water External electrical additional heat Tundish, incoming cold water Tundish, T&P 1) Energy meter (BF1) is included in VVM 320 R, VVM 320 3x230V R and VVM 320 E EM. Available as accessory EMK 300 for other markets. 18 Chapter 4 Pipe connections

19 Outline diagram -CL11 -EP5 -GP9 -BT51 -HQ4 POOL -AA25 -EP21 -AA25 -BT2 -GP20 -CL11 -GP12 -QN25 -BT3 -EB15 -FL7 -CL11 -QN19 -EB15 -CM4 -RM1 -QN17 -FL5 -FL1 -EB101 -EB101 -QM41 -XL1 -QM40 -HQ1 -XL2 -FL10 -WM4 -WM3 Chapter 4 Pipe connections 19

20 Connecting to heat pump All outdoor pipes must be thermally insulated with at least 20 mm thick pipe insulation. VVM 320 is not equipped with shut off valves; these must be installed outside the indoor module to facilitate any future servicing. Requisite safety equipment connected to F2040-8/F /F2120-8/F /F and VVM 320, see section, docking. -EB15 -FL7 -EB15 Connecting cold and hot water The mixer valve must be installed if the factory setting is changed so that the temperature can exceed 60 C. If the factory setting is changed, national regulations must be observed. The setting is made in menu ( See page 49). Expansion of water The expansion vessel accomodates expansion that results from heating the water inside the unit. The expansion vessel must be connected between the expansion valve and the cylinder. Tha location of the expansion vessel should allow access to recharge the pressure as and when neccessary. -EB15 -CM4 -FL5 -RM1 -QN17 -EB101 -EB101 -QM41 -XL1 -QM40 -HQ1 -XL2 -FL5 -WM4 -FL1 -WM3 -FL10 Connection during use without heat pump Connect the pipe for docking in from the heat pump (XL8) with the pipe out to the heat pump XL9. -EB15 -XL8 -XL9 Connecting the climate system When connecting to a system with thermostats on all radiators/underfloor heating coils, a relief valve must be fitted, or a thermostat must be removed to ensure sufficient flow. -FL5 -EB15 -FL5 20 Chapter 4 Pipe connections

21 Two or more climate systems When more than one climate system is to be heated, the following connection can be used. The ECS 40/ECS 41. accessory is required for this connection. -EB15 -FL7 -EP21 -AA25 -QN25 -BT2 -BT3 -GP20 Connection of extra electrical addition For connection of extra electrical addition, in one step, in event of a stoppage because of cold outdoor air. The electrical addition should not be greater than the heat pump's power, just before being stationary. -EB15 -FL7 -XL8 -EB15 -XL9 -EB15 -EB1 -EB101 -EB101 -QM41 -XL1 -QM40 -HQ1 -XL2 -FL10 Connection of external heat source For connection to a gas/electric/oil boiler, the AXC40 accessory is required, see "Accessories" on page 61. -EM1 -KA1 -FL2 -CM1 -EM1 -AA25 -BT52 -QN11 -FL5 -EB15 -BT25 -EB101 -EB101 -QM41 -XL1 -QM40 -HQ1 -XL2 -FL10 Connecting EMK 300 -FL5 Installing energy measurement kit EMK 300 (BF1) to VVM BF1 -EB15 -FL7 -XL8 -EB15 -XL9 -FL5 -EB15 -XL1 -XL2 -EB101 -EB101 -QM41 -XL1 -QM40 -HQ1 -XL2 -FL10 -FL5 Connecting hot water circulation To reduce the risk of bacterial growth in systems with hot water circulation, the temperature of the circulating water should not fall below 50 C. There should not be any non-circulatory hot water pipes. Adjust the hot water system so that the temperature does not fall below 50 C at the ends of the system. An additional expansion vessel may be requiered. -EB15 -CM4 -RM1 -QN17 -BT82 -RN1 -RM3-GP11 -FL5 -FL1 -WM4 -WM3 Chapter 4 Pipe connections 21

22 Connecting ACS 310 For connection of active cooling, ACS 310, see "Accessories" on page 61. -EQ1 -AA25 -GP13 -EB15 -FL7 -CP10 -GP12 -EB15 -BT64 -QN12 -FL5 -EB101 -EB101 -QM41 -XL1 -QM40 -HQ1 -XL2 -FL10 Connecting pool Charging of the pool is controlled by the pool sensor. In the case of low pool temperatures, the reversing valve reverses direction and opens towards the pool exchanger. The POOL 310 accessory is required for this connection. -CL11 -AA25 -EP5 -GP9 -BT51 -HQ4 POOL -CL11 -GP12 -EB15 -FL7 -CL11 -QN19 -XL8 -EB15 -XL9 -FL5 -EB101 -EB101 -QM41 -XL1 -QM40 -HQ1 -XL2 -FL10 22 Chapter 4 Pipe connections

23 Connection of OPT 10 and gas boiler GBM GBM is connected to the supply line, between the indoor module and the air-water heat pump. To connect GBM 10-15, the accessory OPT 10 is required, see "Accessories" on page 61. The indoor module controls the gas boiler's requested supply temperature via OPT 10. The gas boiler then regulates its own output to achieve the requested temperature. In menu 4.1.8, you choose if you wish to use "smart energy source ". Here you can choose if the system is to use the energy source that is cheapest at the time. It is also possible to choose if the system is to use the energy source that is most CO 2 neutral at the time. -EM1 -EM1 -AA25 -EM1 -QM42 -EM1 -QM43 -EM1 -RM1 -EB15 -FL7 -EB15 -CM4 -RM1 -QN17 -FL5 -FL1 -EB101 -EB101 -QM41 -XL1 -QM40 -HQ1 -XL2 -FL10 -WM3 -WM4 Chapter 4 Pipe connections 23

24 VVM320 5 Electrical connections General All electrical equipment, except the outdoor sensors, room sensors and the current sensors are ready connected at the factory. Disconnect the indoor module before insulation testing the house wiring. If the building is equipped with an earth-fault breaker, VVM 320 should be equipped with a separate one. For the indoor module wiring diagram, see page 66. Communication and sensor cables to external connections must not be laid close to high current cables. The minimum area of communication and sensor cables to external connections must be 0.5 mm² up to 50, for example EKKX or LiYY or equivalent. When cable routing in VVM 320, cable grommets UB1and UB2, (marked in image) must be used. In UB1 and UB2, the cables are inserted through the indoor module from the back to the front. FD2 AA1 FD1 FD1-SF2 VVM320 SF1 FA1 UB1 UB2 FD2-SF2 Wilo Front Rear side The switch (SF1) must not be set to "" or " " until the boiler has been filled with water and the radiator system vented. Otherwise the temperature limiter, thermostat and the immersion heater can be damaged. Miniature circuit-breaker The indoor module and a large proportion of its internal components are internally fused by a miniature circuit breaker (FA1). Temperature limiter The temperature limiter (FD1) cuts the current supply to the electric additional heat, if the temperature rises to between 90 and 100 C and can be reset manually. If the supply cable is damaged, only NIBE, its service representative or similar authorised person may replace it to prevent any danger and damage. Electrical installation and service must be carried out under the supervision of a qualified electrician. Cut the current with the circuit breaker before carrying out any servicing. Electrical installation and wiring must be carried out in accordance with the stipulations in force. 24 Chapter 5 Electrical connections

25 Wilo Wilo VVM320 Resetting The temperature limiter (FD1) is accessible behind the front cover. Reset the temperature limiter by pressing the button (FD1-SF2) using a small screwdriver. Press the button lightly, max 15 N (approx. 1.5 kg). Removing the cover, input circuit board FD1 1 LEK FD1-SF2 2 Temperature limiter, compressor The temperature limiter (FD2) cuts the current supply to the soft-starter if the temperature rises above 88 C and is reset manually. Resetting Temperature limiter (FD2) is accessible behind the front cover. The temperature limiter is reset by firmly pressing in its button (FD2-SF2) using a small screwdriver. 1. Push the catch down. 2. Angle out the cover and remove it. Removing the cover, immersion heater circuit board VVM320 1 A B Accessibility, electrical connection The plastic cap of the electrical boxes is opened using a screwdriver. The cover for the input card is opened without a tool Insert the screwdriver (A) and pry the catch carefully downwards (B). 2. Angle out the cover and remove it. Chapter 5 Electrical connections 25

26 Wilo Removing the cover, base board Caution To remove the cover for the base board, the cover for the input circuit board must first be removed. VVM320 1 A B Insert the screwdriver (A) and pry the catch carefully downwards (B). 2. Angle out the cover and remove it. Cable lock Use a suitable tool to release/lock cables in the indoor module terminal blocks LEK LEK 3 26 Chapter 5 Electrical connections

27 Wilo VVM320 Wilo VVM320 Wilo VVM320 Connections To prevent interference, unscreened communication and/or sensor cables to external connections must not be laid closer than 20 cm from high voltage cables. Power connection VVM 320 must be installed via an isolator switch with a minimum breaking gap of 3mm. Minimum cable area must be sized according to the rating of the fuse used. The enclosed cable (length approx. 2 m) for incoming supply electricity is connected to terminal block X1 on the immersion heater board (AA1). The connection cable can be found on the reverse of VVM 320. Connection 1x230V AA1-X1 PE1 N AA1-X1 PE 0 L1 1 Room sensor VVM 320 is supplied with a room sensor enclosed (BT50). The room sensor has up to three functions: 1. Show current room temperature in VVM 320's display. 2. Option of changing the room temperature in C. 3. Makes it possible to change/stabilise the room temperature. Install the sensor in a neutral position where the set temperature is required. A suitable location is on a free inner wall in a hall approx. 1.5 m above the floor. It is important that the sensor is not obstructed from measuring the correct room temperature by being located, for example, in a recess, between shelves, behind a curtain, above or close to a heat source, in a draft from an external door or in direct sunlight. Closed radiator thermostats can also cause problems. The indoor module operates without the sensor, but if one wishes to read off the accommodation's indoor temperature in VVM 320's display, the sensor must be installed. Connect the room sensor to X6:3 and X6:4 on the input board (AA3). If the sensor is to be used to change the room temperature in C and/or to stabilise the room temperature, the sensor must be activated in menu If the room sensor is used in a room with underfloor heating, it should only have an indicatory function, not control of the room temperature. External RG 05 VVM F Tariff control If the voltage to the immersion heater disappears during a certain period, there must also be blocking via the AU-input, see "Connection options- Possible selection for AU inputs". Outside sensor Install the outdoor temperature sensor (BT1) in the shade on a wall facing north or north-west, so it is unaffected by the morning sun for example. Connect the sensor to terminal block X6:1 and X6:2 on the input board (AA3). Use a twin core cable of at least 0.5 mm² cable area. If a conduit is used it must be sealed to prevent condensation in the sensor capsule. Caution AA3-X6 BT AA3-X6 Changes of temperature in accommodation take time. For example, short time periods in combination with underfloor heating will not give a noticeable difference in room temperature. External VVM 320 AA3-X6 BT AA3-X6 8 9 Chapter 5 Electrical connections 27

28 Wilo VVM320 Wilo Wilo VVM320 VVM320 Communication If VVM 320 is to be connected to the heat pump, it is connected to terminal blocks X4:13, X4:14 and X4:15 on the input board (AA3). F20XX F2040 VVM AA3-X4 A+ B- GND AA3-X410 F2120 VVM Inomhusmodul 320 X22 AA3-X4 4 AA3-X4 GND3 15 A B2 14 B A1 13 GND Shut off valve Connect the solenoid valve (FL7) to terminal block X4:9 (PE), X4:13 (N) and X4:16 (230V) on the input board (AA2) in VVM 320. Solenoid valve (F7) VVM AA2-X4 AA2-X4 28 Chapter 5 Electrical connections

29 Wilo VVM320 Settings BT30 AA1-X3 AA1-SF1 AA1-X7 AA1-X1 Emergency mode When the indoor module is set to emergency mode (SF1 is set to ) only the most necessary functions are activated. The hot water capacity is reduced. Fixed temperature in the flow line, see chapter Emergency mode thermostat on page 29. Power in emergency mode The immersion heater's output in emergency mode is set with the dip-switch (SF1) on the immersion heater board (AA1), according to the table below. Factory setting is 6 kw. Electrical addition - maximum output The immersion heater can be set up to a maximum of 7 kw. Delivery setting is 7 kw. The immersion heater output is divided into 7 steps, according to the table. Setting maximum output in the electric additional heat is done in menu Power steps of the immersion heater 1x230V (maximum electrical output, connected upon delivery 7 kw) Electrical addition (kw) Max L1 (A) The table displays the maximum phase current for the relevant electrical step for the indoor module. If the current sensors are connected, the indoor module monitors the phase currents. In the event of a phase overload, the power is reconnected to another/other phases. In the event of overload of the set fuse size, where the installed heat pump is frequency controlled, the immersion heater's power stage is first stepped out, then the compressor is restricted. Power in emergency mode, 1x230V (maximum electrical output, connected upon delivery 7 kw) kw ON 1 off off off off on on on on off off off off off off off off 3 off off on on on on on on 4 off off off off off off off off 5 off off off off off off on on The image shows the dip-switch (AA1-SF1) in the factory setting, that is 6 kw. Emergency mode thermostat 6 off on off on off on off on The supply temperature in emergency mode is set using a thermostat (FD1-BT30). It can be set to 35 (pre-set, for example under floor heating) För markvärme! or 45 C (for example radiators). LEK För frånluftsvärme! Chapter 5 Electrical connections 29 LEK

30 Output locking VVM 320 follows applicable building regulations (BBR). This means that the maximum power output (maximum installed electrical output for heating) can be locked in menu To then change the maximum power output, parts of the product must be replaced. 30 Chapter 5 Electrical connections

31 Wilo VVM320 Optional connections Load monitor If the installed heat pump is frequency controlled, it will be limited when all power stages are disengaged. External connection options VVM 320 has software controlled inputs and outputs on the input board (AA3), for connecting the external switch function or sensor. This means that when an external switch function or sensor is connected to one of six special connections, the correct function must be selected to the correct connection in the software in VVM 320. Caution If an external switch function or sensor is connected to VVM 320, the function to use input or output must be selected in menu 5.4, see page 52. Selectable inputs on the input board for these functions are AUX1 (X6:9-10), AUX2 (X6:11-12), AUX3 (X6:13-14), AUX4 (X6:15-16) and AUX5 (X6:17-18). Selectable outputs are AA3:X7. soft in/outputs5.4 block heating activate temp lux not used not used not used alarm output Connect the temperature sensor to selected input (menu 5.4, the option only shows if the cooling accessory is installed, see page 52) on terminal block X6 on the input board (AA3) which is located behind the front cover and is to be placed in a suitable location in the climate system. Use a 2 core cable of at least 0.5 mm2 cable area. Switch for external blocking of addition and/or compressor When external blocking of additional heat and/or compressor is wanted, this can be connected to terminal block X6 on the input board (AA3), which is positioned behind the front cover. The additional heat and/or the compressor are disconnected by connecting a potential-free switch function to the input selected in menu 5.4, see page 52. External blocking of addition and compressor can be combined. A closed contact results in the electrical output being disconnected. Contact for external tariff blocking In those cases where external tariff blocking is used, it can be connected to terminal block X6 on the input board (AA3), which is positioned behind the front cover. Tariff blocking means that the additional heat, the compressor, the heating and hot water are blocked by connecting a potential-free switch function to the input selected in menu 5.4, see page 52. Closed switch means that tariff blocking is activated. When tariff blocking is activated, the min. supply line does not apply. AA3-X6 B A External VVM AA3-X6 The example above uses the inputs AUX1 (X6:9-10) and AUX2 (X6:11-12) on the input board (AA3). Caution Some of the following functions can also be activated and scheduled via menu settings. Possible selection for AUX inputs Temperature sensor, cooling/heating An extra temperature sensor can be connected to VVM 320 in order to determine when it is time to switch between heating and cooling operation. Switch for external blocking heating In those cases where external blocking of heat is used, it can be connected to terminal block X6 on the input board (AA3), which is positioned behind the front cover. Heating operation is disconnected by connecting a potential-free switch function to the input selected in menu 5.4, see page A closed switch results in blocked heating operation. When heat blocking is activated, the min. supply line does not apply. Switch for external alarm (NC) If switch for external alarm (NC) is selected as function on a soft input, infolarm 995 appears if the connected external circuit for selected soft input is open. Chapter 5 Electrical connections 31

32 32 Switch for external alarm (NO) If "switch for external alarm (NO)" is selected as function on a soft input, infolarm 995 appears if the connected external circuit for selected soft input is closed. Contact for activation of temporary lux" An external switch function can be connected to VVM 320 for activation of the hot water function "temporary lux". The switch must be potential-free and connected to the selected input (menu 5.4, see page 52) on terminal block X6 on the input board (AA3). "temporary lux" is activated for the time that the contact is connected. Contact for activation of external adjustment" An external contact function can be connected to VVM 320 to change the supply temperature and the room temperature. When the switch is closed the temperature changes in C (if the room sensor is connected and activated). If a room sensor is not connected or activated, the desired change of "temperature" (heating curve offset) with the number of steps selected is set. The value is adjustable between -10 and +10. climate system 1 The switch must be potential-free and connected to the selected input (menu 5.4, see page 52) on terminal block X6 on the input board (AA3). The value for the change is set in menu 1.9.2, "external adjustment". climate system 2 to 8 External adjustment for climate systems 2 to 8 requires accessories (ECS 40 or ECS 41). See the accessory s installer handbook for installation instructions. Switch for "SG ready" This function can only be used in mains networks that support the "SG Ready"-standard (Germany). "SG Ready" requires two AUX inputs. In cases where this function is required it must be connected to terminal block 6 on the input board (3). "SG Ready" is a smart form of tariff control, through which your electricity supplier can affect the indoor, hot water and/or pool temperatures (if applicable) or simply block the additional heat and/or compressor in the heat pump at certain times of the day (can be selected in menu after the function is activated). Activate the function by connecting potential-free switch functions to two inputs selected in menu 5.4 (SG Ready A and SG Ready B), see page 52. Closed or open switch means one of the following (A = SG Ready A and B = SG Ready B ): Blocking (A: Closed, B: Open) Chapter 5 Electrical connections "SG Ready" is active. The compressor in the heat pump and additional heat is blocked like the day's tariff blocking. Normal mode (A: Open, B: Open) "SG Ready" is not active. No effect on the system. Low price mode (A: Open, B: Closed) "SG Ready" is active. The system focuses on costs savings and can for example exploit a low tariff from the electricity supplier or over-capacity from any own power source (effect on the system can be adjusted in the menu 4.1.5). Overcapacity mode (A: Closed, B: Closed) "SG Ready" is active. The system is permitted to run at full capacity at over capacity with the electricity supplier (effect on the system is settable in menu 4.1.5). Switch for +Adjust Using +Adjust, the installation communicates with the underfloor heating's control centre* and adjusts the heat curve and calculated supply temperature according to the underfloor heating system's reconnection. Activate the climate system you want +Adjust to affect by highlighting the function and pressing the OK button. *Support for +Adjust required +Adjust must first be selected in menu 5.4 soft inputs/outputs. Circuit board AA3 in the installation must have at least "Input version 34 and the software version must have "display version 5539 or later for +Adjust to work. The version can be checked in menu 3.1 under input version respectively display version. New software can be downloaded for free from In systems with both under floor heating and radiators, NIBE ECS 40/41 should be used for optimum operation. Possible selection for AUX output (potential free variable relay) It is possible to have an external connection through the relay function via a potential-free variable relay (max 2 A) on the input board (AA3), terminal block X7. Optional functions for external connection: Indication of buzzer alarm. Cooling mode indication (only applies if accessories for cooling are present or if the heat pump has the integrated cooling function). Control of circulation pump for hot water circulation. External circulation pump (for heating medium).

33 Wilo Wilo VVM320 VVM320 Addition in series on the charge circuit. If any of the above is installed to terminal block X7 it must be selected in menu 5.4, see page 52. The common alarm is preselected at the factory. An accessory board is required, if several functions are connected to terminal block X7 at the same time the common alarm is activated (see page 61) C NO NC AA3-X7 AA3-X7 The picture shows the relay in the alarm position. When switch (SF1) is in the " " or " " position the relay is in the alarm position. External circulation pump or hot water circulation pump connected to the buzzer alarm relay as illustrated below. Mark up any junction boxes with warnings for external voltage AA3-X7 C NO NC AA3-X7 VVM F1X External Externt L N PE L N PE Circulation pump Caution The relay outputs can have a max load of 2 A (230V AC). Chapter 5 Electrical connections 33

34 Wilo Wilo VVM 310 VVM325 VVM VVM320 VVM 500 APH N L PE PE N L PE PE Connecting accessories Instructions for connecting accessories are provided in the manual accompanying the accessory. See page 61 for the list of the accessories that can be used with VVM 320. Connection for communication with the most common accessories is shown here. Accessories with circuit board AA5 Accessories that contain the AA5 circuit board are connected to the indoor module terminal block X4:13-15 on the input boardaa3. If several accessories are to be connected or are already installed, the following instructions must be followed. The first accessory board must be connected directly to the indoor module's terminal block AA3-X4. The following boards must be connected to the previous board in series. Use cable type LiYY, EKKX or similar. Refer to the accessory manual for further instructions. EB15 Accessories with circuit board AA9 Accessories that contain circuit board AA9 are connected to the indoor module terminal block X4:9-12 on the input boardaa3. Use cable type LiYY, EKKX or similar. Refer to the accessory manual for further instructions. AA3-X4 Indoor module Accessories AA9-X1 12V A B GND AA3-X AA3-X4 VVM 310 VVM 320 A B GND AA3-X VVM 325 VVM 500 Accessory card 1 A B GND A B GND AA5-X AA5-X4 -X8 ON X4 -X2 -X10 -X1 -X9 8 Accessory card 2 A B GND A B GND AA5-X AA5-X4 -X8 ON X4 -X2 -X10 -X1 -X Chapter 5 Electrical connections

35 6 Commissioning and adjusting Preparations 1. Check that the switch (SF1) is in position " ". 2. Check that the drain valve is fully closed and that the temperature limiters (FD1) and (FD2) have not deployed. 3. Compatible NIBE air/water heat pumps must be equipped with a control card with display that has at least the software version given in the list on page 17. Filling and venting Filling the hot water heater in VVM Open a hot water tap in the house. 2. Open shut-off valve. This valve should then be fully open during operations. 3. When water comes out of the hot water tap, the hot water heater is full and the tap can be closed. Venting valve (QM20) VVM320 SF1 QM11 QM22 Filling VVM Open the vent valve (QM20). 2. Open the filling valve (QM11). VVM 320 is filled with water. 3. When the water exiting the vent valve (QM20) is not mixed with air, close the vent valve. After a while the pressure rises on the manometer. When the opening pressure for the safety valve has been reached, it starts to release water. Close the filler valve. Vent the water heater coil with QM Open the safety valve until the pressure in VVM 320 drops to the normal working range (approx. 1 bar) and check that there is no air in the system by turning the vent valve (QM20). Venting the climate system 1. Turn off the power supply to VVM Vent VVM 320 through the vent valve (QM20) and other climate systems through their relevant vent valves. 3. Keep topping up and venting until all air has been removed and the pressure is correct. FD1 FD2 FA1 Draining the climate system 1. Connect a hose to the lower filler valve for heating medium (QM11). 2. Open the valve to drain the climate system. Also see Draining the climate system on page 55. Wilo Chapter 6 Commissioning and adjusting 35

36 Start-up and inspection Start guide There must be water in the climate system before the switch is set to " ". 1. Set the indoor module's switch (SF1) to "". 2. Follow the instructions in the start guide in the indoor module display. If the start guide does not start when you start the indoor module, start it manually in menu 5.7. TIP See page 41 for a more in-depth introduction to the installation s control system (operation, menus etc.). Commissioning The first time the installation is started a start guide is started. The start guide instructions state what needs to carried out at the first start together with a run through of the installation s basic settings. The start guide ensures that start-up is carried out correctly and cannot be bypassed.the start guide can be started later in menu 5.7. During the start up guide the reversing valves and the shunt valve are run backward and forwards to help vent VVM 320. Caution As long as the start guide is active, no function in VVM 320 will start automatically. The guide will appear at each restart of VVM 320, until it is deselected on the last page. Operation in the start guide A. Page language4.6 If the start guide is left on this page it closes automatically in 60 min C. Option / setting A. Page B. Name and menu number Here you can see how far you have come in the start guide. Scroll between the pages of the start guide as follows: 1. Turn the control knob until one of the arrows in the top left corner (at the page number) has been marked. 2. Press the OK button to skip between the pages in the start guide. B. Name and menu number Read what menu in the control system this page of the start guide is based on. The digits in brackets refer to the menu number in the control system. If you want to read more about affected menus either consult the help menu or read the user manual. C. Option / setting Make settings for the system here. D. Help menu In many menus there is a symbol that indicates that extra help is available. To access the help text: 1. Use the control knob to select the help symbol. 2. Press the OK button. The help text often consists of several windows that you can scroll between using the control knob. 36 Chapter 6 Commissioning and adjusting

37 Commissioning without heat pump The indoor module can be used without a heat pump, i.e only as an electric boiler, to produce heat and hot water before the heat pump is installed, for example. Connect the pipe for docking in from the heat pump (XL8) with the pipe out to the heat pump (XL9). Enter menu System settings and deactivate the heat pump. Select operating mode auto or manual when the indoor module is to be used with the heat pump again. Pump speed The circulation pump (GP1) in VVM 320 is frequency controlled and sets itself using control and based on heating demand. Setting the cooling/heating curve system flow temperature C system flow temperature C heating curve outdoor temp. C cooling curve outdoor temp. C LEK heating curve Setting range: 0 15 Default value: 9 Pressure (kpa) (kpa) Available pressure, circulation pump, GP1 cooling curve (accessory required) Setting range: 0 9 Default value: ,1 0,2 0,3 0,4 0,5 0,6 0,7 0,8 Vattenflöde Flow (l/s) (l/s) Post-adjustment, venting Initially, air is released from the hot water and venting may be necessary. If gurgling sounds can be heard from the climate system, the entire system will require additional venting. The installation is vented via vent valves (QM20), (QM22) and other climate systems through their relevant vent valves. When venting, VVM 320 must be off. The prescribed heating curve for your house can be viewed in the menu curve. The task of the heating curve is to give an even indoor temperature, regardless of the outdoor temperature, and thereby energy efficient operation. It is from this heating curve that the indoor module s control computer determines the temperature of the water to the heating system, supply temperature, and therefore the indoor temperature. Select the heating curve and read off how the supply temperature changes at different outdoor temperatures here. If there is access to cooling the same settings can be made for the cooling curve. Curve coefficient The slopes of the heating /cooling curves indicate how many degrees the supply temperature is to be increased/reduced when the outdoor temperature drops/increases. A steeper slope means a higher supply temperature for heating or a lower supply temperature for cooling at a certain outdoor temperature. Chapter 6 Commissioning and adjusting 37

38 Supply temperature C 70 Brantare Steeper kurvlutning curve slope C Outdoor UTETEMPERATUR temperature The optimum slope depends on the climate conditions in your location, if the house has radiators or under floor heating and how well insulated the house is. The curve is set when the heating installation is installed, but may need adjusting later. Normally, the curve will not need further adjustment. Caution When making fine adjustments of the indoor temperature, the curve must be offset up or down instead, this is done in menu 1.1 temperature. Curve offset An offset of the curve means that the supply temperature changes as much for all the outdoor temperatures, e.g. that a curve offset of +2 steps increases the supply temperature by 5 C at all outdoor temperatures. Flow line temperature maximum and minimum values Because the flow line temperature cannot be calculated higher than the set maximum value or lower than the set minimum value the heating curve flattens out at these temperatures. Caution Under floor heating system are normally max flow line temperature set to between 35 and 45 C. Must be restricted with underfloor cooling min. flow line temp. to prevent condensation. Check the max temperature for your floor with your installer/floor supplier. The figure at the end of the curve indicates the curve slope. The figure beside the thermometer gives the curve offset. Use the control knob to set a new value. Confirm the new setting by pressing the OK button. Curve 0 is an own curve created in menu To select another curve (slope): If you only have one climate system, the number of the curve is already marked when the menu window opens. 2. When the climate system selection has been confirmed, the curve number is marked. 3. Press the OK button to access the setting mode 4. Select a new curve. The curves are numbered from 0 to 15, the greater the number, the steeper the slope and the greater the supply temperature. Curve 0 means that own curve (menu 1.9.7) is used. 5. Press the OK button to exit the setting. To read off a curve: 1. Turn the control knob so that the ring on the shaft with the outdoor temperature is marked. 2. Press the OK button. 3. Follow the grey line up to the curve and out to the left to read off the value for the supply temperature at the selected outdoor temperature. 4. You can now select to take read outs for different outdoor temperatures by turning the control knob to the right or left and read off the corresponding flow temperature. 5. Press the OK or Back button to exit read off mode. TIP Wait 24 hours before making a new setting, so that the room temperature has time to stabilise. If it is cold outdoors and the room temperature is too low, increase the curve slope by one increment. If it is cold outdoors and the room temperature is too high, lower the curve slope by one increment. If it is warm outdoors and the room temperature is too low, increase the curve offset by one increment. If it is warm outdoors and the room temperature is too high, lower the curve offset by one increment. Basic values for the automatic heating control The values stated on the map apply for the "heating curve" in menu The first value applies for low temperature* radiator systems. "temperature" (offset heating curve) in menu 1.1 must be set to -2. The value in brackets refers to under floor heating systems** installed in concrete floor structures. When the system is installed in a timber floor structure you can use the number before the brackets, but this value must be reduced by two units. "temperature" (offset heating curve) in menu 1.1, set in these cases to Select the climate system (if more than one) for which the curve is to be changed. 38 Chapter 6 Commissioning and adjusting

39 Caution The map values are usually a good starting point and aim at providing an approximate room temperature of 20 C. The values can be adjusted later if necessary. Examples of basic values selection: House with low temperature* radiator systems London = Area 15 (8). Set 15 in menu 1.9.1, "heating curve" and -2 in menu 1.1 "temperature" (heating curve offset). House with under floor heating** installed in a concrete floor structure London = Area 15 (8). Set 8 in menu 1.9.1, "heating curve" and -2 in menu 1.1 "temperature" (heating curve offset). Houses with under floor heating** installed in a timber floor structure London = Area 15 (8). Set 13 (see third point in the list above) in menu 1.9.1, "heating curve" and -1 in menu 1.1 "temperature" (heating curve offset). Caution An increase in the room temperature can be slowed by the thermostats for the radiators or under floor heating. Therefore, open the thermostat valves fully, except in those rooms where a cooler temperature is required, e.g. bedrooms. * A low temperature radiator system refers to a system where the supply temperature needs to be 55 C on the coldest day. ** Under floor heating can be dimensioned very differently. The example above refers to a system where the supply temperature must be approx C respectively C on the coldest day. 15 (8) Setting hot water circulation hot water recirc. operating time Setting range: 1 60 min Factory setting: 60 min downtime Setting range: 0 60 min Factory setting: 0 min Set the hot water circulation for up to three periods per day here. During the set periods the hot water circulation pump will run according to the settings above. "operating time" decide how long the hot water circulation pump must run per operating instance. "downtime" decide how long the hot water circulation pump must be stationary between operating instances. Pool Hot water circulation is activated in menu 5.4 "soft inputs and outputs". pool (accessory is required) start temp Setting range: C Factory setting: 22.0 C stop temperature Setting range: C Factory setting: 24.0 C Aberdeen 15 (7) Select whether the pool control is to be activated and within what temperatures (start and stop temperature) pool heating must occur. 15 (7) 15 (8) Londonderry Belfast Glasgow Edinburgh 14 (7) 15 (7) 15 (7) When the pool temperature drops below the set start temperature and there is no hot water or heating requirement, VVM 320 starts pool heating. Untick "activated" to switch off the pool heating. Caution Dublin Limerick Liverpool Manchester The start temperature cannot be set to a value that is higher than the stop temperature. Cork Bristol Birmingham London 15 (8) SG Ready Plymouth SG Ready This function can only be used in mains networks that support the "SG Ready"-standard. Make settings for the function "SG Ready" here. Chapter 6 Commissioning and adjusting 39

40 Low price mode means that the electricity supplier has a low tariff and the system uses this to reduce costs. Over capacity mode means that the electricity supplier has set the tariff very low and the system uses this to reduce the costs as much as possible. affect room temperature Here you set whether room temperature should be affected when activating "SG Ready". With low price mode on "SG Ready" the parallel offset of the indoor temperature is increased by "+1". If a room sensor is installed and activated, the desired room temperature increases by 1 C. With over capacity mode on "SG Ready", the parallel offset for the indoor temperature is increased by"+2". If a room sensor is installed and activated, the desired room temperature increases by 2 C. affect hot water Here you set whether the temperature of the hot water should be affected when activating "SG Ready". With low price mode on "SG Ready" the stop temperature of the hot water is set as high as possible at only compressor operation (immersion heater not permitted). With over capacity mode of "SG Ready" the hot water is set to "luxury" (immersion heater permitted). affect cooling (accessory required) Here you set whether room temperature during cooling operation should be affected when activating "SG Ready". With low price mode of "SG Ready" and cooling operation the indoor temperature is not affected. With over capacity mode of "SG Ready" and cooling operation the parallel offset for the indoor temperature is reduced by"-1". If a room sensor is installed and activated, the desired room temperature decreases by 1 C. affect pool temperature (accessory is required) Here you set whether pool temperature should be affected when activating "SG Ready". With low price mode on "SG Ready", the desired pool temperature (start and stop temperature) is increased by 1 C. With overcapacity mode on "SG Ready", the desired pool temperature (start and stop temperature) is increased by 2 C. The function must be connected to two AUX inputs and activated in menu Chapter 6 Commissioning and adjusting

41 7 Control - Introduction Display unit A B C D E INDOOR CLIMATE MY SYSTEM VVM 320 Display HOT WATER INFO A B C D E F Display Status lamp OK button Back button Control knob Switch G USB port Instructions, settings and operational information are shown on the display. You can easily navigate between the different menus and options to set the comfort or obtain the information you require. Status lamp The status lamp indicates the status of the indoor module. It: lights green during normal operation. lights yellow in emergency mode. lights red in the event of a deployed alarm. OK button The OK button is used to: confirm selections of sub menus/options/set values/page in the start guide. Back button The back button is used to: go back to the previous menu. change a setting that has not been confirmed. Control knob The control knob can be turned to the right or left. You can: scroll in menus and between options. increase and decrease the values. change page in multiple page instructions (for example help text and service info). F G Switch (SF1) The switch assumes three positions: On () Standby ( ) Emergency mode ( ) Emergency mode must only be used in the event of a fault on the indoor module. In this mode, the compressor switches off and the immersion heater engages. The indoor module display is not illuminated and the status lamp illuminates yellow. USB port The USB port is hidden beneath the plastic badge with the product name on it. The USB port is used to update the software. Visit and click the "Software" tab to download the latest software for your installation. Chapter 7 Control - Introduction 41

42 Menu system When the door to the indoor module is opened, the menu system s four main menus are shown in the display as well as certain basic information. Symbols in the display The following symbols can appear in the display during operation. Symbol Description Outdoor temperature INDOOR CLIMATE Indoor temperature - (if room sensors are installed) HOT WATER Hot water temp. This symbol appears by the information sign if there is information in menu 3.1 that you should note. These two symbols indicate whether the compressor in the outdoor unit or additional heat is blocked in VVM 320. MY SYSTEM Temporary lux (if activated) SERVICE INFO Estimated amount of hot water Information about operation These can, for example, be blocked depending on which operating mode is selected in menu 4.2, if blocking is scheduled in menu or if an alarm has occurred that blocks one of them. Blocking the compressor. Menu 1 - INDOOR CLIMATE Setting and scheduling the indoor climate. See information in the help menu or user manual. Menu 2 - HOT WATER Setting and scheduling hot water production. See information in the help menu or user manual. Menu 3 - INFO Display of temperature and other operating information and access to the alarm log. See information in the help menu or user manual. Menu 4 - MY SYSTEM Setting time, date, language, display, operating mode etc. See information in the help menu or user manual. Menu 5 - SERVICE Advanced settings. These settings are not available to the end user. The menu is visible when the Back button is pressed for 7 seconds, when you are in the start menu. See page 48. Blocking additional heat. This symbol appears if periodic increase or lux mode for the hot water is activated. This symbol indicates whether "holiday setting" is active in 4.7. This symbol indicates whether VVM 320 has contact with NIBE NIBE Uplink. This symbol indicates whether pool heating is active. Accessory needed. This symbol indicates whether cooling is active. Accessory needed. 42 Chapter 7 Control - Introduction

43 Menu number marked sub menu Name and menu number main menu INDOOR CLIMATE HOT WATER INDOOR CLIMATE 1 Symbol main menu temperature scheduling off advanced MY SYSTEM INFO Marked main menu Symbols sub menus Name sub menus Status information sub menus Operation To move the cursor, turn the control knob to the left or the right. The marked position is white and/or has a turned up tab. Selecting menu To advance in the menu system select a main menu by marking it and then pressing the OK button. A new window then opens with sub menus. Select one of the sub menus by marking it and then pressing the OK button. Selecting options Setting a value time date day month year time & date h 12 h comfort mode2.2 Values to be changed economy normal luxury Alternative In an options menu the current selected option is indicated by a green tick. To select another option: 1. Mark the applicable option. One of the options is pre-selected (white). 2. Press the OK button to confirm the selected option. The selected option has a green tick. To set a value: 1. Mark the value you want to set using the control knob. 2. Press the OK button. The background of the value becomes green, which means that you have accessed the setting mode. 3. Turn the control knob to the right to increase the value and to the left to reduce the value. 4. Press the OK button to confirm the value you have set. To change and return to the original value, press the Back button. Chapter 7 Control - Introduction 43

44 Use the virtual keyboard Different keyboards Help menu In many menus there is a symbol that indicates that extra help is available. To access the help text: 1. Use the control knob to select the help symbol. 2. Press the OK button. The help text often consists of several windows that you can scroll between using the control knob. In some menus where text may require entering, a virtual keyboard is available. Depending on the menu, you can gain access to different character sets which you can select using the control knob. To change character table, press the Back button. If a menu only has one character set the keyboard is displayed directly. When you have finished writing, mark "OK" and press the OK button. Scroll through the windows A menu can consist of several windows. Turn the control knob to scroll between the windows. Current menu window Number of windows in the menu Scroll through the windows in the start guide language4.6 Arrows to scroll through window in start guide 1. Turn the control knob until one of the arrows in the top left corner (at the page number) has been marked. 2. Press the OK button to skip between the steps in the start guide. 44 Chapter 7 Control - Introduction

45 8 Control - Menus Menu 1 - INDOOR CLIMATE 1 - INDOOR CLIMATE temperature scheduling heating cooling * heating cooling * advanced curve external adjustment min. flow line temp room sensor settings cooling settings * own curve point offset Adjust heating curve cooling curve * heating cooling * * Accessories are needed. Chapter 8 Control - Menus 45

46 Menu 2 - HOT WATER 2 - HOT WATER temporary lux comfort mode scheduling advanced periodic increase hot water recirc. Menu 3 - INFO 3 - INFO service info compressor info add. heat info alarm log indoor temp. log * Accessories are needed. 46 Chapter 8 Control - Menus

47 Menu 4 - MY SYSTEM 4 - MY SYSTEM plus functions op. mode my icons time & date language holiday setting advanced pool * internet sms * SG Ready smart price adaption smart home * NIBE Uplink tcp/ip settings proxy settings smart energy source settings op. prioritisation auto mode setting degree minute setting factory setting user schedule blocking schedule silent mode set. price CO2 impact tariff periods, electricity tariff per, ext. shunt add tariff per, ext. step add tariff periods, OPT10 * Accessory needed. Descriptions of menu 1 4 can be found in the user handbook. Chapter 8 Control - Menus 47

48 Menu 5 - SERVICE Overview 5 - SERVICE operating settings hot water settings max flow line temperature max diff flow line temp alarm actions internal electrical addition flow set. climate system flow setting charge pump heat pump testing compressor curve system settings installed heat pump accessories accessory settings soft in/outputs factory setting service forced control start guide quick start floor drying function change log country shunt controlled add. heat * extra climate system * step controlled add. heat * external addition * hot water comfort * GBM communications module * pool* active cooling 4 pipe* flow sensor* heating medium pump (GP1) 48 * Accessory needed. Go to the main menu and hold the Back button in for 7 seconds to access the Service menu. Sub-menus Menu SERVICE has orange text and is intended for the advanced user. This menu has several sub-menus. Status information for the relevant menu can be found on the display to the right of the menus. operating settings Operating settings for the indoor module. system settings System settings for the indoor module, activating accessories etc. accessory settings Operational settings for different accessories. Chapter 8 Control - Menus soft in/outputs Setting software controlled in and outputs on the input circuit board (AA3). factory setting service Total reset of all settings (including settings available to the user ) to default values. forced control Forced control of the different components in the indoor module. start guide Manual start of the start guide which is run the first time when the indoor module is started. quick start Quick starting the compressor. Incorrect settings in the service menus can damage the installation.

49 Menu operating settings Operating settings can be made for the indoor module in the sub menus. Menu hot water settings VVM 320 economy Setting range start temp. economy: 5 70 C Factory setting start temp. economy: 46 C Setting range stop temp. economy: 5 70 C Factory setting stop temp. economy: 49 C normal Setting range start temp. normal: 5 70 C Factory setting start temp. normal: 49 C Setting range stop temp. normal: 5 70 C Factory setting stop temp. normal: 52 C luxury Setting range start temp. lux: 5 70 C Factory setting start temp. lux: 55 C Setting range stop temp. lux: 5 70 C Factory setting stop temp. lux: 58 C stop temp. per. increase Setting range: C Factory setting: 55 C Here you set the start and stop temperature of the hot water for the different comfort options in menu 2.2 as well as the stop temperature for periodic increase in menu Menu max flow line temperature climate system Setting range: 5-70 C Default value: 60 C Set the maximum supply temperature for the climate system here. If the installation has more than one climate system, individual maximum supply temperatures can be set for each system. Climate systems 2-8 cannot be set to a higher max supply temperature than climate system 1. Caution Underfloor heating systems are normally max flow line temperature set between 35 and 45 C. Check the max floor temperature with your floor supplier. Menu max diff flow line temp. max diff compressor Setting range: 1 25 C Default value: 10 C max diff addition Setting range: 1 24 C Default value: 7 C Here you set the maximum permitted difference between the calculated and actual supply temperature during compressor respectively add. heat mode. Max diff. additional heat can never exceed max diff. compressor max diff compressor If the current supply temperature exceeds the calculated flow with set value, the degree minute value is set to 0. The compressor in the heat pump stops when there is only a heating demand. max diff addition If "addition is selected and activated in menu 4.2 and the present supply temp exceeds the calculated with set value, the additional heat is forced to stop. Menu alarm actions Select if you want the indoor module to alert you that there is an alarm in the display here. Caution If no alarm action is selected, it can result in higher energy consumption in the event of an alarm. Menu internal electrical addition fuse size Setting range: A Factory setting 1x230V: 32 A Here you set the max. electrical output of the internal electrical addition in VVM 320 and the fuse size for the installation. Here you can also check which current sensor is installed on which incoming phase to the property (this requires current sensors to be installed, see page 31). Do this by marking "detect phase order" and pressing the OK button. The results of these checks appear just below the menu selection "detect phase order". Chapter 8 Control - Menus 49

50 Menu flow set. climate system presettings Setting range: radiator, floor heat., rad. + floor heat., DOT C Default value: radiator Setting range DOT: C Factory setting DOT: C own setting Setting range dt at DOT: Factory setting dt at DOT: 10.0 Setting range DOT: C Factory setting DOT: C The type of heating distribution system the heating medium pump (GP1) works towards is set here. dt at DOT is the difference in degrees between flow and return temperatures at dimensioned outdoor temperature. Menu flow setting charge pump Check that the flow for the charge pump through the heat pump is sufficient. Activate the flow test to measure delta (the difference between the flow and return line temperatures from the heat pump). The test is OK if delta lies below the parameter shown in the display. The hot water temperature (BT6) must be below 40 C in order for the flow test to start. You set a curve for a demand (heat, hot water etc.) by unticking "auto", turning the control knob until a temperature is marked and pressing OK. You can now set at what temperatures the max. and min. frequencies, respectively will occur. This menu can consist of several windows (one for each available demand), use the navigation arrows in the top left corner to change between the windows. Menu system settings Make different system settings for your installation here, e.g. activate the connected heat pump and which accessories are installed. Menu installed heat pump If a heat pump is connected to the indoor module, activate it here. Menu accessories Set which accessories are installed on the installation here. There are two ways of activating connected accessories. You can either mark the alternative in the list or use the automatic function "search installed acc.". search installed acc. Mark search installed acc." and press the OK button to automatically find connected accessories for VVM 320. Menu accessory settings The operating settings for accessories that are installed and activated are made in the sub-menus for this. Menu heat pump testing This menu is intended for testing VVM 320 according to different standards. Use of this menu for other reasons may result in your installation not functioning as intended. This menu contains several sub-menus, one for each standard. Menu compressor curve This menu is only displayed if VVM 320 is connected to a heat pump with inverter controlled compressor. Set whether the compressor in the heat pump should work to a particular curve under specific requirements or if it should work to predefined curves. 50 Chapter 8 Control - Menus

51 Menu shunt controlled add. heat prioritised additional heat Setting range: on/off Factory setting: off start diff additional heat Setting range: GM Default values: 400 GM minimum running time Setting range: 0 48 h Default value: 12 h min temp. Setting range: 5 90 C Default value: 55 C mixing valve amplifier Setting range: Default value: 1.0 mixing valve step delay Setting range: s Default values: 30 s Set when the addition is to start, the minimum run time and the minimum temperature for external addition with shunt here. External addition with shunt is for example a wood/oil/gas/pellet boiler. You can set shunt valve amplification and shunt valve waiting time. Selecting "prioritised additional heat" uses the heat from the external additional heat instead of the heat pump. The shunt valve is regulated as long as heat is available, otherwise the shunt valve is closed. See the accessory installation instructions for function description. Menu extra climate system use in heating mode Setting range: on/off Factory setting: on use in cooling mode Setting range: on/off Factory setting: off mixing valve amplifier Setting range: Default value: 1.0 mixing valve step delay Setting range: s Default values: 30 s In menu 5.3.3, you choose the climate system (2-8) you wish to set. In the next menu you can make settings for the climate system that you have selected. If the heat pump is connected to more than one climate system, condensation may occur in these, if they are not intended for cooling. To prevent condensation, check that "use in heating mode" is checked for the climate systems that are not intended for cooling. This means that the sub-shunts to the extra climate systems close, when cooling operation is activated. The shunt amplification and shunt waiting time for the different extra climate systems that are installed are also set here. See the accessory installation instructions for function description. Menu step controlled add. heat start addition Setting range: GM Default values: -400 GM diff. between additional steps Setting range: GM Default values: 100 GM max step Setting range (binary stepping deactivated): 0 3 Setting range (binary stepping activated): 0 7 Default value: 3 binary stepping Setting range: on/off Factory setting: off Chapter 8 Control - Menus 51

52 Make settings for step controlled addition here. Step controlled addition is for example an external electric boiler. It is possible, for example, to select when the additional heat is to start, to set the maximum number of permitted steps and whether binary stepping is to be used. When binary stepping is deactivated (off), the settings refer to linear stepping. See the accessory installation instructions for function description. Menu external addition Make settings for external addition here. External addition is for example external oil, gas or electric boiler. If the external addition is not step controlled, in addition to selecting when this should start also set the run time for the addition. If the external addition is step controlled you can select when the addition is to start, set the maximum number of permitted steps and whether binary stepping is to be used. If you select "prioritised additional heat" the heat is used from the external addition instead of the heat pump. See the accessory installation instructions for function description. Menu hot water comfort See the accessory installation instructions for function description. Menu GBM communication module start diff additional heat Setting range: 10 2,000 GM Factory setting: 400 GM hysteresis Setting range: 10 2,000 GM Factory setting: 100 GM Make settings for the gas boiler GBM here. For example. you can select when the gas boiler is to start. See the accessory installation instructions for a description of function. Menu pool Here you select which pump to use in the system. Menu active cooling 4 pipe Here you select which pump to use in the system. Menu flow sensor flow sensor activating the mixing valve Setting range: on/off Factory setting: off outgoing hot water Setting range: C Default value: 55 C flow sensor EMK 500 mixing valve amplifier Setting range: Default value: 1.0 mixing valve step delay Setting range: s Default values: 30 s Make settings for the hot water comfort here. See the accessory installation instructions for function description. activating the mixing valve: Activate here whether a mixer valve for limiting the temperature of hot water from the water heater is installed. If this alternative has been activated, you can set the outgoing hot water temperature, shunt amplification and shunt waiting time for the mixer valve. outgoing hot water: Set the temperature at which the mixing valve is to restrict hot water from the water heater. flow sensor Setting option: EMK 500, EMK 310 / 300, EMK 150 Factory setting: EMK 500 Here you select which flow sensor is used for the energy measurement. Menu soft in/outputs Here you can select the in/output on the input circuit board (AA3) the external contact function (page 31) is to be connected to. Selectable inputs on terminal block AUX1-5 (AA3-X6:9-18) and output AA3-X7 (on the input circuit board). 52 Chapter 8 Control - Menus

53 Menu factory setting service All settings can be reset (including settings available to the user) to default values here. When resetting, the start guide is displayed the next time the indoor module is restarted. Menu forced control You can force control the different components in the indoor module and any connected accessories here. Forced control is only intended to be used for troubleshooting purposes. Using the function in any other way may cause damage to the components in your climate system. Menu start guide When the indoor module is started for the first time the start guide starts automatically. Start it manually here. See page 36 for more information about the start guide. Menu quick start It is possible to start the compressor from here. Caution There must be a heating or hot water demand to start the compressor. Caution Do not quick start the compressor too many times over a short period of time as this may damage the compressor and its surrounding equipment. Menu floor drying function length of period 1 7 Setting range: 0 30 days Factory setting, period 1 3, 5 7: 2 days Factory setting, period 4: 3 days temp. period 1 7 Setting range: C Default value: temp. period 1 temp. period 2 temp. period 3 temp. period 4 temp. period 5 temp. period 6 temp. period 7 Set the function for under floor drying here. 20 C 30 C 40 C 45 C 40 C 30 C 20 C You can set up to seven period times with different calculated flow temperatures. If less than seven periods are to be used, set the remaining period times to 0 days. Mark the active window to activate the underfloor drying function. A counter at the bottom shows the number of days the function has been active. During under floor drying, the heating medium pump in 100% runs, regardless of the setting in menu TIP If operating mode "add. heat only" is to be used, select it in menu 4.2. Menu change log Read off any previous changes to the control system here. The date, time and ID no. (unique to certain settings) and the new set value is shown for every change. The change log is saved at restart and remains unchanged after factory setting. Menu heat pump settings Settings for installed heat pump can be made in the submenus. Menu EB101 Make settings specifically for the installed heat pump and heating medium pump here. Chapter 8 Control - Menus 53

54 Menu heat pump Make settings for the installed heat pump here. To see what settings you can make, see installation manual for the heat pump. Menu heating medium pump (GP1) op. mode Setting range: auto / intermittent Default value: auto country Select here where the product was installed. This allows access to country specific settings in your product. Language settings can be made regardless of this selection. This option locks after 24 hours, restart of display or program updating. Set the operating mode of the heating medium pump here. auto: The heating medium pump runs according to the current operating mode for VVM 320. intermittent: The heating medium pump starts and stops 20 seconds before and after the compressor in the heat pump. speed during operation heating, hot water, pool, cooling Setting range: auto / manual Default value: auto Manual setting Setting range: % Default values: 70 % speed in wait mode Setting range: % Default values: 30 % max. allowed speed Setting range: % Default values: 100 % Set the speed at which the heating medium pump is to operate in the present operating mode. Select "auto" if the speed of the heating medium pump is to be regulated automatically (factory setting) for optimal operation. If "auto" is activated for heating operation, you can also make the setting "max. allowed speed" which restricts the heating medium pump and does not allow it to run at a higher speed than the set value. For manual operation of the heating medium pump deactivate "auto" for the current operating mode and set the value to between 1 and 100 % (the previously set value for "max. allowed speed" no longer applies). wait mode means heating or cooling operating modes for the heating medium pump, when the heat pump has neither a need for compressor operation nor electrical addition and slows down. 54 Chapter 8 Control - Menus

55 9 Service Service actions Servicing should only be carried out by persons with the necessary expertise. When replacing components on VVM 320 only replacement parts from NIBE may be used. If an electrical connection has been disconnected and is connected, ground must be checked using a suitable multimeter. An immersion heater without a temperature limiter is not allowed to be installed. After servicing, complete the relevant Service Interval Record section of the Benchmark Checklist located at the back of this document. Completion of the Service Interval Record is a condition of warranty. For full terms and conditions of warranty, please see our website Maintenance General inspection Check the following: 1. Condition of casing. 2. Electrical connections. 3. Pipe connections. 4. Alarm log. Correct any fault before continuing. Correct any fault before continuing. Emergency mode Emergency mode is used in event of operational interference and in conjunction with service. Hot water capacity is reduced in this mode. Emergency mode is activated by setting switch (SF1) in mode " ". This means that: The status lamp illuminates yellow. The display is not lit and the control computer is not connected. The temperature at the immersion heater is controlled by the thermostat (FD1-BT30). It can be set to 35 or 45 C. Only the circulation pumps and electric additional heat are active. The electrical additional heat power in emergency mode is set in the immersion heater board (AA1). See page 29 for instructions. Draining the hot water heater The siphon principle is used to empty the hot water heater. This can be done either via the drain valve on the incoming cold water pipe or by inserting a hose into the cold water connection. Draining the climate system In order to carry out service on the climate system, it may be easier to drain the system first using the filler valve (QM11). There may be some hot water when draining the heating medium side/climate system. There is a risk of scalding. 1. Connect a hose to the lower filler valve for heating medium (QM11). 2. Open the valve to drain the climate system. Water heater Check the following: 1. Hot water start and stop temperature. 2. Pressure controlled bypass valve. 3. T&P valve. 4. Overflow pipe. 5. Pressure expansion vessel. Correct any fault before continuing. Climate system Check the following: 1. Climate system start and stop temperature. 2. Heating curve settings. 3. Function of the room sensor (if installed). 4. System pressure. 5. Flow and return temperature. The difference must be 5-10 캜. Chapter 9 Service 55

56 Wilo VVM320 Venting valve (QM20) FD1 FA1 SF1 QM11 QM22 FD2 Temperature sensor data Voltage (VDC) Resistance (kohm) Temperature ( C) Chapter 9 Service 56

57 LEK USB service outlet Menu update firmware update firmware7.1 start updating choose another file This allows you to update the software in VVM 320. The display unit is equipped with a USB socket that can be used to update the software, save logged information and handle the settings in VVM 320. INDOOR CLIMATE MY SYSTEM USB update firmware logging manage settings HOT WATER INFO USB 7 When a USB memory is connected a new menu (menu 7) appears in the display. For the following functions to work the USB memory must contain files with software for VVM 320 from NIBE. The fact box at the top of the display shows information (always in English) of the most probable update that the update software has selected form the USB memory. This information states which product the software is intended for, the software version and general information about them. If you wish to select another file than the one selected, the correct file can be selected by "choose another file". start updating Select start updating" if you want to start the update. You are asked whether you really want to update the software. Respond "yes" to continue or "no" to undo. If you responded"yes" to the previous question the update starts and you can now follow the progress of the update on the display. When the update is complete VVM 320 restarts. A software update does not reset the menu settings in VVM 320. If the update is interrupted before it is complete (for example power cut etc.), the software can be reset to the previous version if the OK button is held in during start up until the green lamp starts to illuminate (takes about 10 seconds). Chapter 9 Service 57

58 choose another file update firmware7.1 Menu manage settings manage settings 7.3 save settings recover settings Select choose another file" if you do not want to use the suggested software. When you scroll through the files, information about the marked software is shown in a fact box just as before. When you have selected a file with the OK button you will return to the previous page (menu 7.1) where you can choose to start the update. Menu logging logging7.2 Here you can manage (save as or retrieve from) all the menu settings (user and service menus) in VVM 320 with a USB memory. Via "save settings" you save the menu settings to the USB memory in order to restore them later or to copy the settings to another VVM 320. When you save the menu settings to the USB memory you replace any previously saved settings on the USB memory. Via "recover settings" you reset all menu settings from the USB memory. activated interval 5 sec Reset of the menu settings from the USB memory cannot be undone. Setting range: 1 s 60 min Factory setting range: 5 s Here you can choose how current measurement values from VVM 320 should be saved onto a log file on the USB memory. 1. Set the desired interval between loggings. 2. Tick activated". 3. The present values from VVM 320 are saved in a file in the USB memory at the set interval until activated" is unticked. Untick "activated" before removing the USB memory. 58 Chapter 9 Service

59 10 Disturbances in comfort In most cases, the indoor module notes operational interference (operational interference can lead to disturbance in comfort) and indicates this with alarms and shows action instructions in the display. Info menu All the indoor module measured values are gathered under menu 3.1 in the indoor module menu system. Looking through the values in this menu can often simplify finding the source of the fault. Manage alarm alarm info / action reset alarm aid mode Low pressure alarm In the event of an alarm, some kind of malfunction has occurred, which is indicated by the status lamp changing from green continuously to red continuously. In addition, an alarm bell appears in the information window. Alarm In the event of an alarm with a red status lamp a malfunction has occurred that the indoor module cannot remedy itself. In the display, by turning the control knob and pressing the OK button, you can see the type of alarm it is and reset it. You can also choose to set the indoor module to aid mode. info / action Here you can read what the alarm means and receive tips on what you can do to correct the problem that caused the alarm. reset alarm In most cases it is enough to select "reset alarm" to correct the problem that caused the alarm. If a green light illuminates after selecting "reset alarm" the alarm has been remedied. If a red light is still visible and a menu called alarm is visible in the display, the problem that caused the alarm remains. If the alarm disappears and then returns, see the troubleshooting section (page 59). aid mode "aid mode" is a type of emergency mode. This means that the indoor module produces heat and/or hot water, even though there is some kind of problem. This could mean that the heat pump's compressor is not running. In this case the immersion heater produces heat and/or hot water. To select aid mode an alarm action must be selected in the menu Caution Selecting "aid mode is not the same as correcting the problem that caused the alarm. The status lamp will therefore continue to be red. Troubleshooting If the operational interference is not shown in the display the following tips can be used: Basic actions Start by checking the following possible fault sources: The switch's (SF1) position. Group and main fuses of the accommodation. The property's earth circuit breaker. The indoor module's miniature circuit breaker (FA1). The indoor module's temperature limiter (FD1). Correctly set load monitor (if installed). Low hot water temperature or a lack of hot water Indoor module in incorrect operating mode. If mode "manual" is selected, select "addition". Large hot water consumption. Wait until the hot water has heated up. Temporarily increased hot water capacity (temporary lux) can be activated in menu 2.1. Too low hot water setting. Enter menu 2.2 and select a higher comfort mode. Low room temperature Closed thermostats in several rooms. Indoor module in incorrect operating mode. Enter menu 4.2. If mode "auto" is selected, select a higher value on "stop heating" in menu If mode "manual" is selected, select "heating". If this is not enough, select "addition". Too low set value on the automatic heating control. Enter menu 1.1 "temperature" and adjust the offset heating curve up. If the room temperature is only low in cold weather the curve slope in menu "heating curve" needs adjusting up. "Holiday mode" activated in menu 4.7. Enter menu 4.7 and select "Off". External switch for changing the room heating activated. Check any external switches. Air in the climate system. Vent the climate system (see page 35) (QM20), (QM32) to the climate system. Closed valves to the climate system. (QM40), (QM41) to the climate system. (QM31), (QM32) to the heating system. (QM31) to the heating system. Chapter 10 Disturbances in comfort 59

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