Your guide to a more

Size: px
Start display at page:

Download "Your guide to a more"

Transcription

1 Your guide to a more

2 A warm welcome It s good to feel comfy and cosy at home. And we d like to help you keep your home warm for less simply by becoming more energy efficient. What is energy efficient? If something uses less energy to get the same result, then it s energy efficient. You re saving energy. As a result, your bills could come down. That s good news for the planet and good news for you too. How we can help you In this guide, you ll find everyday ways to be more energy efficient and start saving money right now. You ll also find details about free or subsidised energy saving home improvements that you might qualify for, thanks to a government scheme called ECO (the Energy Companies Obligation). 2

3 It s very easy to start saving energy and money Every household could benefit from reduced energy bills, by making simple, low cost changes to the way it uses energy. We ll show you how you can make a start. First though, a quick quiz: More or less? Guess which uses the most energy each month: Washing machine or tumble dryer? Kettle or TV? Iron or toaster? Answers Tumble dryer. Based on a 2,400W tumble dryer versus a 1,200W washing machine Δ. Kettle. Based on a 3,000W kettle used 8 hours a month versus a 200W TV used 90 hours a month Δ. Iron. Based on a 1,400W iron versus a 1,200W toaster Δ. Please note that the exact cost of your appliances will depend on their individual power rating, your household s usage and the tariff you are on. Δ Source: UK Power: 3

4 Think about where you re using energy right now 1 What s on? 3 How long does it take to use one unit of electricity? Walk round your home, have a look at what s plugged in. Do you need them switched on, are they using energy with standby lights? The amount of electricity each item uses is usually marked in kilowatts (kw) on the appliance itself or in the manual. Here are a few examples to start you thinking: Electric Shower Hair dryer LCD TV Stereo 7 minutes* 30 minutes* 10 hours* 89 hours* 2 How does it work? Electricity is sold by the unit. One unit called a kilowatt hour, kwh is simply one kilowatt used for one hour. So if you have a 1kW fire switched on for an hour, then it will use one unit of electricity. On our bills, you can see how much we re charging you for each unit of electricity you use. We also show you if there s another tariff that would cost less. When choosing appliances, look for A-rated items. They usually help you save energy, cost less to run and help the environment. *Energy Saving Trust,

5 Start saving energy right now Little changes are easy to make. Here s a list of little things that could add up to a big difference. You can start saving energy, right now: In the kitchen: Fill your kettle with the water you need no more Use the right size saucepan so you re not losing energy round its sides Only use a dishwasher s high temperature programme for really dirty dishes. In the bathroom: A shower could cost about half as much as a bath Set your hot water thermostat to 60 C, don t overheat your water. When it s laundry time: Use a reduced-load programme on your washing machine for smaller washes. Around your home: Turn your heating down 1 C you probably won t notice the difference but you will start using less energy straight away. 5

6 Helping to reduce heat loss in your home Does your home feel cold? That may be because it s not properly insulated. Here you can see how up to 35% ** of the heat can escape from an uninsulated home just through the walls. That s energy you re paying for escaping from your home, which doesn t make sense. It s important to make sure your boiler s running efficiently too. Older boilers can be very inefficient and cost a lot of money to run. With a new energy efficient boiler you could save money. 25% lost through the roof 35% ** lost through the walls 20% Δ lost through windows and doors 15% ** lost through the floor Source: ** %2Bspaces%2Bguide%2Bfor%2Bhomeowners.pdf&sa=U&ei=l8QNVMa5Fc7iau3_gLgJ&ved=0CC4QFjAD&us g=afqjcngewsclphsdjfgovycgmxxe81ovkg Δ 6

7 Could you get free energy saving home improvements? Free or subsidised energy saving home improvements What is an energy saving home improvement? It s anything that helps you use less energy to heat your home (or hot water). And if you re saving energy, then you could be saving money too. We help thousands of people make their homes more energy efficient, every year. It s part of a government initiative called ECO (the Energy Companies Obligation). We re proud to say we ve done over 25,000 energy saving improvements in the last 2 years *. But how do I know if I qualify? Well, the good news is these offers are open to many different people. That may include you too: 1. if your walls or loft are currently uninsulated 2. if you live in a particular area 3. if you or someone you live with gets some government benefits Each person s home is assessed individually, but on the next couple of pages you ll get a good idea about whether you might qualify. * ECO Installations: Cavity wall, loft insulation and new boilers, installed under the Energy Companies Obligation scheme since 28th January

8 Your home and postcode could mean you qualify If you don t have any insulation in your walls and loft, then you may qualify - even if you ve been told in the past that your home isn t suitable. If you qualify, you could get: free or subsidised wall insulation free loft insulation Your postcode If you live in certain areas of the UK, then you may qualify for free or subsidised energy saving improvements too. You could get: free or subsidised wall insulation free loft insulation To find out more call our UK-based team free Call free on: We re here to help you 8am to 8pm Monday to Friday Or visit: Landline: (free from most landlines) Mobile: (included in any inclusive minutes ) Online: npower.com/ energyimprovements 8

9 Government benefits could mean you qualify too If you or someone in your household gets any of these government benefits then you could qualify for free or subsidised energy saving improvements: Pension Credit Child Tax Credit and an annual income of 16,010 or less Income-related employment and support allowance Income Support Income-based Jobseeker s Allowance Working Tax Credit and an annual income of 16,010 or less Universal credit Depending on your property, you could qualify for the following: Free or subsidised energy efficient boiler Free cavity wall insulation Free loft insulation You also need to own your own home or be a private tenant (but we can speak to the landlord on your behalf). Additional criteria may apply to some benefits. 9

10 Wall insulation Wall insulation is one of the best ways to reduce the amount of heat you re losing from your home. You pay to heat your home, and good insulation can help to keep more heat in. If you qualify for free or subsidised insulation then you could enjoy a warm home for less money. Cavity wall insulation could save up to 160 * a year on your energy bills. In a solid wall the bricks usually have an alternating pattern like this: In a cavity wall the bricks usually have a regular pattern like this: Was your home built before the 1930s? It probably has solid walls. If so, thermal blocks can be fitted to the outside of your home and then rendered to give you a weathertight finish. This will help your home stay at a more even internal temperature and could even enhance its appearance. Was your home built after the 1930s? It probably has cavity walls which can be injected from the outside with insulation. It s quick, and we do it all from outside your home. You also have the valuable peace of mind of a 25 year guarantee. 10

11 Loft insulation If your home doesn t have insulation then up to a quarter of the heat you re paying for is lost through the roof. Loft insulation is like putting a woolly hat on your head. It just makes sense to reduce the level of heat escaping. It usually only takes a couple of hours to professionally install and is simply rolled out and laid flat across your loft floor between and over the joists. You could save up to 140 * a year on your heating bills by installing free loft insulation why not call and find out more? We re here to help If there s still something which you re not sure about or just want to chat through, whatever your question, we re here to help you. Simply call us on Landline: (free from most landlines) Mobile: (included in any inclusive minutes ) Source: *Energy Saving Trust,

12 Boiler replacement If you have an old boiler, you could be spending money you don t need to. A-rated boilers are the most efficient, and could save you up to 225 a year compared to G-rated boilers.* We work with Baxi, one of the UK s leading boiler manufacturers, who have been in the heating industry since Every Baxi boiler is thoroughly tested before it s fitted in your home, as though it were already up and running. You can be sure that it will be efficient and working properly. There are a range of different types and sizes too to suit your specific type of home. If a Baxi boiler can t be installed for technical reasons, then an equivalent boiler will be installed from another leading boiler manufacturer. * Energy Saving Trust, Based on a semi-detached gas-heated property. Savings will vary from home to home. 12

13 You ve already made a great start Just by reading this guide, you ve probably found ways to help start saving energy and saving money too. When you choose npower for energy saving home improvements, here s what else you can expect: A free home energy assessment from an independent and impartial assessor - at a time to suit you One person to deal with at npower, who ll look after your installation from start to finish Work that meets national and regulatory standards, with full warranties And we won t be satisfied, until you re 100% satisfied with the work. To find out more call our UK-based team free Call free on: We re here to help you 8am to 8pm Monday to Friday Or visit: Landline: (free from most landlines) Mobile: (included in any inclusive minutes ) Online: npower.com/ energyimprovements 13

14 What our customers have said Don t just take our word for it. Here s how some of our customers rated npower, our free or subsidised offer and our service: Mrs Anderson Milton Keynes The call centre adviser knew what they were talking about, they were very polite and it all went through easily. 99% Assessment Satisfaction^ Mrs Evans Dudley Absolutely fantastic, I am already noticing the difference in how warm my house is. 96% Mrs Stokes Luton The installer was very good, he was very efficient and a true professional. Installation Satisfaction^ ^ Customer satisfaction figures based on interviews conducted by DJS Research from October - December Assessment satisfaction based on 295 interviews. Installation satisfaction based on 300 interviews. 14

15 Don t worry, if you don t qualify for free improvements. You could still make your home warmer and more energy efficient Sometimes we can offer subsidised improvements, so you d make a contribution towards the cost of improvements being installed. If you don t qualify for free or subsidised improvements, there may be other ways you could pay for the installation of energy saving improvements in your home - such as a personal loan or Green Deal finance, for example. If you want to find out more about Green Deal finance, independent and impartial advice about the Green Deal is available on or at 15

16 Contact details Save energy, get a warmer home. To find out more call our UK-based team free Call free on: We re here to help you 8am to 8pm Monday to Friday Or visit: Landline: (free from most landlines) Mobile: (included in any inclusive minutes ) Online: npower.com/ energyimprovements Estimated cost savings: Energy saving improvements may not deliver cost savings if the thermostat isn t turned down, but could result in a warmer home at your current energy costs. Phone calls: Calling is normally free on a 0800 number, but charges may vary if you use a mobile. Calling us on a 0330 number will cost you no more than 01 or 02 numbers from landlines or mobiles. If you get inclusive minutes with your package, calls on a 0330 number will be part of these. Calls may be monitored and recorded for training and security purposes. Eligibility: Eligibility criteria apply and available to mainland Great Britain only. Subject to survey, availability and changes to government legislation. npower is a registered trademark and the trading name of Npower Northern Limited (Registered No ). Registered in England and Wales. Registered office: Windmill Hill Business Park, Whitehill Way, Swindon SN5 6PB npm12142/mm17158/12.14

Energy Efficiency Advice.

Energy Efficiency Advice. Visit our online Help Centre www.utilita.co.uk/help For further advice, please vist www.utilita.co.uk/help/videos Call our Customer Care Team 03303 337 442 Opening Hours 8:00am - 8:00pm Mon - Fri 8:00am

More information

Energy Saving Service

Energy Saving Service Northamptonshire Energy Saving Service Useful energy saving advice booklet Advice on managing your energy bills WE RE OFFERING ALL NORTHAMPTONSHIRE RESIDENTS A FREE HOME ENERGY SERVICE SAVE MONEY ON BILLS

More information

Save energy Save money

Save energy Save money WiSE Wiltshire is Saving Energy Save energy Save money A simple guide to getting started www.wiltshire.gov.uk/energymonitor Congratulations! You are now on the road to saving energy and money from your

More information

Energy saving advice

Energy saving advice Introduction This document is about saving your energy by making your home energy efficient. If you d prefer to call us about this, our free number is 0800 0115 965. Home appliances You can save money

More information

HOW IS HEAT LOST? SAVE ENERGY SAVE MONEY YOUR CHALLENGES

HOW IS HEAT LOST? SAVE ENERGY SAVE MONEY YOUR CHALLENGES AFFORDABLE WARMTH Energy saving advice for tenants CUSTOMER LOGO HERE SAVE ENERGY SAVE MONEY HOW IS HEAT LOST? Becoming more energy efficient is not only for those of us who want to save the environment.

More information

Code of Practice. Efficient Use of Electricity

Code of Practice. Efficient Use of Electricity Code of Practice on Efficient Use of Electricity CODE OF PRACTICE ON EFFICIENT USE OF ELECTRICITY Everyone wants to save money on the energy they use. By taking a number of simple energy efficiency steps,

More information

All about your smart meter

All about your smart meter All about your smart meter Here s everything you need to know about your smart metering system About your smart meter display How to save energy Say hello 2 Contents Say hello to smart meters What are

More information

Smart meters. Everything you need to know to get Gaz & Leccy under control. Smart Energy GB, the voice of the smart meter rollout.

Smart meters. Everything you need to know to get Gaz & Leccy under control. Smart Energy GB, the voice of the smart meter rollout. Large Print Version Smart meters Everything you need to know to get Gaz & Leccy under control. Smart Energy GB, the voice of the smart meter rollout. You can get a smart meter from your energy supplier

More information

Spring/Summer Incentives

Spring/Summer Incentives Spring/Summer Incentives 2018 Welcome to our latest offers Whether you are installing a new high efficiency central heating system or a single appliance, there are so many great reasons to switch to natural

More information

Spring/Summer Incentives

Spring/Summer Incentives Spring/Summer Incentives 2018 Welcome to our latest offers Whether you are installing a new high efficiency central heating system or a single appliance, there are so many great reasons to switch to natural

More information

The ins and outs of Using your energy wisely

The ins and outs of Using your energy wisely Peterborough Energy c/o OVO 1 Rivergate,Temple Quay, Bristol, BS1 6ED The ins and outs of Using your energy wisely Using less energy not only cuts your bills which is better for you it also cuts emissions

More information

Ways we can help. Making your energy easy

Ways we can help. Making your energy easy Ways we can help Making your energy easy What s in this booklet This booklet includes information to help you keep your home safe, warm and working. There s support available from us as well as other organisations.

More information

Energy and you. A guide to energy efficiency in your home. Energy and You A5.indd 1 26/10/ :15

Energy and you. A guide to energy efficiency in your home. Energy and You A5.indd 1 26/10/ :15 Energy and you A guide to energy efficiency in your home Energy and You A5.indd 1 26/10/2015 16:15 2 Energy and you NCHA is committed to helping you reduce the amount of money you spend on water, gas and

More information

Leaseholder Energy Efficiency November 2011

Leaseholder Energy Efficiency November 2011 Leaseholder Energy Efficiency November 2011 Contents: Energy Saving Tips Insulation White Goods Heating Grant Funding Fuel Switching Chris Moorhouse KNH 1 ENERGY SAVING TIPS Turn your thermostat down.

More information

Your floor to ceiling guide

Your floor to ceiling guide Your floor to ceiling guide Saving energy really doesn t require a lot of your energy. There are some easy things you can do to make a difference in your monthly energy usage and still be comfortable.

More information

imagine a world of soft water

imagine a world of soft water imagine a world of soft water What is hard water? How naturally soft rainwater becomes hard and causes limescale in your home Your water supply comes from rainwater, which is naturally soft when it falls.

More information

A GUIDE TO SWITCHING ENERGY AND STAYING WARM

A GUIDE TO SWITCHING ENERGY AND STAYING WARM A GUIDE TO SWITCHING ENERGY AND STAYING WARM A message from comparethemarket.com A message from Friends of the Elderly The winter season brings with it not only the colder weather but, for many households,

More information

SustainableEnergy. Welcome. to your environmentally friendly home...

SustainableEnergy. Welcome. to your environmentally friendly home... SustainableEnergy Welcome to your environmentally friendly home and to a different type of energy company Together with Barratt Developments, we re investing in the future of our planet by providing sustainable

More information

Every Penny Counts. Cut your fuel bills how to save energy and switch supplier

Every Penny Counts. Cut your fuel bills how to save energy and switch supplier Every Penny Counts Cut your fuel bills how to save energy and switch supplier Energy prices are increasing all the time and there doesn t seem to be much we can do. There is now even more reason to reduce

More information

A 92 plus B C D E F 21-38

A 92 plus B C D E F 21-38 Energy Performance Certificate Northern Ireland 5 Harmin Park NEWTOWNABBEY County Antrim BT36 7UR Date of assessment: 12 August 2010 Date of certificate: 17 August 2010 Reference number: 9929-1003-0238-6360-5964

More information

Contents. General appliance information

Contents. General appliance information Contents Small Changes Make a Big Impact 3 Your Energy Costs 4 How to Calculate Your Energy Costs 5 Energy Saving Made Easy 6 Geysers Keep Your Bill Out of Hot Water 7 Lighting Smart 9 Standby Electricity

More information

part of Save yourself money by saving energy Your smart guide to home energy efficiency

part of Save yourself money by saving energy Your smart guide to home energy efficiency part of Save yourself money by saving energy Your smart guide to home energy efficiency Introduction Visit our website to learn about our home heating and insulation services www.cooperativeenergysaving.coop

More information

Energy Efficiency Rating

Energy Efficiency Rating Energy Performance Certificate Northern Ireland 37, Church Street MAGHERA BT46 5EA Date of assessment: 20 July 2011 Date of certificate: 20 July 2011 Reference number: 9639-0923-6880-4640-9926 Type of

More information

Energy Efficiency Rating

Energy Efficiency Rating Energy Performance Certificate Northern Ireland 49, Donard Avenue BANGOR BT20 3QD Date of assessment: 08 December 2017 Date of certificate: 08 December 2017 Reference number: 9663-0022-7739-7078-8902 Type

More information

HEATING SYSTEMS. A guide to your central heating system and helpful energy saving advice.

HEATING SYSTEMS. A guide to your central heating system and helpful energy saving advice. HEATING SYSTEMS A guide to your central heating system and helpful energy saving advice. CONTENTS THE COST OF RUNNING your central heating system GAS CENTRAL HEATING 4 ROOM THERMOSTATS AND TRVS 8 OIL CENTRAL

More information

Four of the appliances, including the fan heater, are designed to transform electrical energy into heat.

Four of the appliances, including the fan heater, are designed to transform electrical energy into heat. Q1. The pictures show six different household appliances. (a) Four of the appliances, including the fan heater, are designed to transform electrical energy into heat. Name the other three appliances designed

More information

Energy Performance Certificate

Energy Performance Certificate Energy Performance Certificate Northern Ireland 54, Tobarcooran Avenue, NEWTOWNABBEY, BT36 6EP Date of assessment: Date of certificate: Reference number: Type of assessment: Accreditation scheme: Assessor

More information

Saving water in Scotland? Really? Free water saving gadgets to help you use water wisely and save energy and money

Saving water in Scotland? Really? Free water saving gadgets to help you use water wisely and save energy and money water in Scotland? Really? Free water saving gadgets to help you use water wisely and save energy and money At Scottish Water we are always working so the water cycle never stops. And because water is

More information

Your property and you

Your property and you Your property and you A guide to your property and utilities Your Property-Energy A5.indd 1 26/10/2015 16:16 2 Your property and you NCHA is committed to helping you reduce the amount of money you spend

More information

Energy Saving Tips. Our Top WHAM Wskazówki dotyczące oszczędzania energii nasz Top 40

Energy Saving Tips. Our Top WHAM Wskazówki dotyczące oszczędzania energii nasz Top 40 Energy Saving Tips Our Top 40 40 40 40 Wskazówki dotyczące oszczędzania energii nasz Top 40-40 www.wolverhamptonhomes.org.uk/energy-management WHAM2014 0813 2 How Green Is Your Home? Want to stop wasting

More information

How to save energy around the home. Remember The cheapest energy is the energy you don t use

How to save energy around the home. Remember The cheapest energy is the energy you don t use How to save energy around the home Remember The cheapest energy is the energy you don t use Energy used by domestic work Cooking When cooking, putting several vegetables in the one pan not only cuts down

More information

Energy Ambassadors Guide

Energy Ambassadors Guide Energy Ambassadors Guide Energy Ambassadors Home Visit Guide Instructions for use This home visit guide has been developed to help non-energy professionals to identify energy related issues in their clients

More information

Date of assessment: 08 February 2014 Date of certificate: 10 February 2014 Reference number:

Date of assessment: 08 February 2014 Date of certificate: 10 February 2014 Reference number: Energy Performance Certificate Northern Ireland 385, Oldpark Road BELFAST BT14 6QS Date of assessment: 08 February 2014 Date of certificate: 10 February 2014 Reference number: 0965-2998-0821-9104-3245

More information

Energy Performance Certificate

Energy Performance Certificate Energy Performance Certificate Northern Ireland 167, Killowen Grange, LISBURN, BT28 3JF Date of assessment: Date of certificate: Reference number: Type of assessment: Accreditation scheme: Assessor s name:

More information

Our Code of Practice

Our Code of Practice Our Code of Practice on the Efficient Use of Electricity Your Guide 3 Foreward We would like to take this opportunity to present our Electricity Code of Practice on the Efficient Use of Electricity. At

More information

ELECTRIC HEATING WHEN YOU WANT IT DAY & NIGHT

ELECTRIC HEATING WHEN YOU WANT IT DAY & NIGHT ELECTRIC HEATING WHEN YOU WANT IT DAY & NIGHT BEFORE YOU HEAR ABOUT QUANTUM FROM US, HERE S WHAT OUR CUSTOMERS SAY ABOUT IT. We put the Quantum on for an hour in the morning and again in the afternoon

More information

Understanding your Central Heating System

Understanding your Central Heating System Understanding your Central Heating System PH Jones is a trading name of British Gas Social Housing Limited (registered in England and Wales under company number 01026007) whose registered office is Millstream,

More information

e 便 e 沈凜 y s 鹿 vi 便凜 ti 殺 s

e 便 e 沈凜 y s 鹿 vi 便凜 ti 殺 s e 便 e 沈凜 y s 鹿 vi 便凜 ti 殺 s 陋 y 凜 oo 勒 ene 沈凜 y Cooking and cleaning. Washing clothes and running the bath. All these day-to-day actions use up energy and make your carbon footprint bigger. But the good

More information

Understanding Household Electricity Use

Understanding Household Electricity Use Understanding Household Electricity Use Annual Energy Use in the Home (for an average family of 3 4 people) Heat 50% Hot Water 20% Appliances & Lighting 30% Heat 50% of the annual energy used in an average

More information

Helping you to understand your water use

Helping you to understand your water use 022BWN0144 Helping you to understand your water use wessewater.co.uk Your water use Step 1 work out how much water you use If you live in a metered property, your water bill is based on the amount of water

More information

Related party disclosure: Technical Information Benchmark. 99 m² 336 kwh/m² per year 73 kg/m² per year

Related party disclosure: Technical Information Benchmark. 99 m² 336 kwh/m² per year 73 kg/m² per year Energy Performance Certificate Northern Ireland 75 Mountsandel Road COLERAINE County Londonderry BT52 1JF Date of assessment: Date of certificate: Reference number: Accreditation scheme: Assessor's name:

More information

Saving Energy. We promote equality of opportunity in every aspect of our business in line with our objectives.

Saving Energy. We promote equality of opportunity in every aspect of our business in line with our objectives. Saving Energy We promote equality of opportunity in every aspect of our business in line with our objectives. Wiltshire Rural Housing Association Saving Energy 2015 1 SAVE ENERGY Did you know that the

More information

Customer Information Pack

Customer Information Pack Customer Information Pack Prepayment Introduction Welcome to your Customer Information Pack and User Guide for the ENER-G Switch2 Heating System that is installed within your home. This guide will provide

More information

Your Smart Meter Handbook

Your Smart Meter Handbook Your Smart Meter Handbook Electricity and Gas meter readings Electricity Your account number Gas Your account number Your old meter serial number Your old meter serial number Your meter removal readings

More information

Oxfordshire Community Groups & Volunteers. Top Tips. Compiled by Dale Hoyland, Strategic Development Manager, NEF

Oxfordshire Community Groups & Volunteers. Top Tips. Compiled by Dale Hoyland, Strategic Development Manager, NEF Oxfordshire Community Groups & Volunteers Top Tips Compiled by Dale Hoyland, Strategic Development Manager, NEF Tips on Heating and Hot Water Central Heating Systems Boiler The higher this is set, the

More information

Home Energy Audit. Overview. Objectives. Time Requirements. Materials. Procedure CON EDISON WEB-BASED MIDDLE SCHOOL ACTIVITY

Home Energy Audit. Overview. Objectives. Time Requirements. Materials. Procedure CON EDISON WEB-BASED MIDDLE SCHOOL ACTIVITY CON EDISON WEB-BASED MIDDLE SCHOOL ACTIVITY Home Energy Audit Overview In this activity, students will complete a worksheet leading them to a better understanding of their (and their household s) electricity

More information

A 92 plus B C D E 39-54

A 92 plus B C D E 39-54 Energy Performance Certificate Northern Ireland 21 Veryan Gardens NEWTOWNABBEY County Antrim BT36 7HG Date of assessment: 23 March 2010 Date of certificate: 24 March 2010 Reference number: 9780-0327-6420-8617-9926

More information

Royal Surrey County Hospital NHS Trust. A guide to your onsite key worker accommodation

Royal Surrey County Hospital NHS Trust. A guide to your onsite key worker accommodation Royal Surrey County Hospital NHS Trust A guide to your onsite key worker accommodation Welcome to the accommodation at Royal Surrey County Hospital NHS Trust. We hope you enjoy your stay. This guide is

More information

17 Good Shepherd Court, Ayr, KA8 0RR

17 Good Shepherd Court, Ayr, KA8 0RR 17 Good Shepherd Court, Ayr, KA8 0RR Welcome to your new home We hope that you enjoy your new home. It has been designed to reflect modern living requirements and to be as energy efficient as possible.

More information

The little book of energy

The little book of energy The little book of energy How to save energy and reduce your bills www.homeheathelpline.org.uk Contents Unfortunately, people who most need help with their gas and electricity bills are often the ones

More information

London Fuel Poverty Hub Borough Information: Ealing

London Fuel Poverty Hub Borough Information: Ealing London Fuel Poverty Hub Borough Information: Ealing How to use this borough factsheet Possible services are listed in the table, with columns referring to those residents who are owner occupiers, those

More information

Why Vaillant? Home Heating Guide. Because they can reduce our heating bills and our carbon footprint

Why Vaillant? Home Heating Guide. Because they can reduce our heating bills and our carbon footprint Home Heating Guide Why Vaillant? Because they can reduce our heating bills and our carbon footprint Because we re here to help If you have any questions, please call 01634 292300. We can also give you

More information

Domestic Green Deal Advice Training

Domestic Green Deal Advice Training Domestic Green Deal Advice Training Low cost-no Cost Measures Factors To increase the customers benefits and maximize the savings following a Green Deal assessment, low cost and No cost advice should be

More information

Monty s guide to paying your rent

Monty s guide to paying your rent Monty s guide to paying your rent WIN A Hudl Tablet See P4 To do list: Pay my rent Go to butcher s Post letters Go for a walk Buy biscuits Take a nap Meet up with Rex All you need to know about paying

More information

Preparing. for the nbn network. Hybrid Fibre Coaxial (HFC)

Preparing. for the nbn network. Hybrid Fibre Coaxial (HFC) Preparing for the nbn network Hybrid Fibre Coaxial (HFC) Thanks for switching to the nbn network You re only days away from enjoying Australia s exciting new landline phone and internet network. 2 Preparing

More information

Energy Efficiency Rating

Energy Efficiency Rating Energy Performance Certificate Northern Ireland 44, Dunlady Manor Dundonald BELFAST BT16 1YP Date of assessment: 19 September 2017 Date of certificate: 20 September 2017 Reference number: 0578-2901-0311-9093-5415

More information

Different energy sources can be used to generate electricity.

Different energy sources can be used to generate electricity. Q1. Electricity is a useful form of energy. (a) Different energy sources can be used to generate electricity. Give one advantage and one disadvantage (other than cost) of using each energy source to generate

More information

TENANT S GUIDE TO MAINTENANCE

TENANT S GUIDE TO MAINTENANCE TENANT S GUIDE TO MAINTENANCE CONTENTS 3 Introduction 4 My drains are blocked? 5 No hot water or heating? 6 My lights have gone off? 7 My ceiling is leaking? 8 I think I have damp? 9 Unwanted Guests? HELP!

More information

Keep warm and well this winter

Keep warm and well this winter Help at Home Warm Homes Stones End Centre 11 Scovell Road London SE1 1QQ 020 7358 4077 helpathome@ageuklands.org.uk www.ageuk.org.uk/lewishamandsouthwark Keep warm and well this winter Home information

More information

Energy Audit. This guide is for a 6 month Silver Award project. It is suitable for both group and individual volunteering.

Energy Audit. This guide is for a 6 month Silver Award project. It is suitable for both group and individual volunteering. Energy Audit About this project This guide is for a 6 month Silver Award project. It is suitable for both group and individual volunteering. SILVER 6 MONTHS GROUP INDIVIDUAL Through this project you ll

More information

Energy Efficiency Rating

Energy Efficiency Rating Energy Performance Certificate Northern Ireland 9, Greenpark Road Rostrevor NEWRY BT34 3EY Date of assessment: 18 November 2017 Date of certificate: 19 November 2017 Reference number: 9289-3967-0219-7603-0910

More information

Monty s guide to paying your rent

Monty s guide to paying your rent Monty s guide to paying your rent WIN A Hudl Tablet See P4 To do list: Pay my rent Go to butcher s Post letters Go for a walk Buy biscuits Take a nap Meet up with Rex All you need to know about paying

More information

Saving Energy. Tips to use around your home

Saving Energy. Tips to use around your home Saving Energy Tips to use around your home Making your home as energy efficient as possible could save you around 300 a year on your fuel bills and will help reduce carbon emissions that are harmful to

More information

Energy Center of Wisconsin Residential Characterization Study Homeowner Survey

Energy Center of Wisconsin Residential Characterization Study Homeowner Survey Energy Center of Wisconsin Residential Characterization Study Homeowner Survey Name: Address: Building ID (To be filled in by field crew): HOME AND FAMILY 1 About when was your home built? 1 1995 or later

More information

What is energy sense?

What is energy sense? Energy Sense Guide 2010 What is energy sense? We all know it s important to be sensible about the way we use electricity. And the good news is, it s not that hard. Just a few simple changes to the way

More information

TRIME Energy training for social Housing staff

TRIME Energy training for social Housing staff TRIME Energy training for social Housing staff Purpose of this training By the end of this session, you will: Learn the objectives of the European TRIME project Understand why we should enable residents

More information

Preparing. for the nbn network. Hybrid Fibre Coaxial (HFC)

Preparing. for the nbn network. Hybrid Fibre Coaxial (HFC) Preparing for the nbn network Hybrid Fibre Coaxial (HFC) 2 Preparing for the nbn network Thanks for switching to the nbn network You re only days away from enjoying Australia s exciting new landline phone

More information

EasySave. Come on, let s cut our bills! Affordable Warmth Helpline

EasySave. Come on, let s cut our bills! Affordable Warmth Helpline EasySave Come on, let s cut our bills! Affordable Warmth Helpline 0800 1070044 2 EasySave contents Page The basics 4 EasySaves on your energy bills: Cooking 6 Fridges & freezers 8 Washing & drying 10 Low

More information

Would you like to reduce your electricity bill by hundreds of dollars a year? We ve put together a guide to show just how you can do this.

Would you like to reduce your electricity bill by hundreds of dollars a year? We ve put together a guide to show just how you can do this. Would you like to reduce your electricity bill by hundreds of dollars a year? We ve put together a guide to show just how you can do this. Even if you aren t able to make all the changes we suggest, changing

More information

GETTING THE BEST DEAL ON YOUR NEW BOILER

GETTING THE BEST DEAL ON YOUR NEW BOILER GETTING THE BEST DEAL ON YOUR NEW BOILER Most blogs and articles about boilers will try to excuse themselves for existing; it s almost like apologising for bringing up the subject. Boilers aren t exciting

More information

Inside. Be safe when using electric generators Get ready! This winter, think water. Earned income tax credit help

Inside. Be safe when using electric generators Get ready! This winter, think water. Earned income tax credit help Ideas, Advice and News from Upper Peninsula Power Company Inside Be safe when using electric generators Get ready! This winter, think water. Earned income tax credit help FEBRUARY 2016 Be safe when using

More information

Energy and Water Conservation. Workshop for ELSA 3

Energy and Water Conservation. Workshop for ELSA 3 Energy and Water Conservation Workshop for ELSA 3 ELSA Net workshop - Level 3 Energy and Water Conservation Content Objectives: Students will learn different ways to conserve water Students will learn

More information

Moving home Are you really prepared? Written in association with Calvin Beckford, Crime Prevention Specialist.

Moving home Are you really prepared? Written in association with Calvin Beckford, Crime Prevention Specialist. Are you really prepared? Written in association with Calvin Beckford, Crime Prevention Specialist. Home hunting and home moving are activities that trigger our emotions in all manner of ways. The excitement

More information

DO IT YOURSELF ENERGY AUDIT

DO IT YOURSELF ENERGY AUDIT DO IT YOURSELF ENERGY AUDIT Taking control of your energy use is probably easier than you realize. That's because you have almost complete control over which appliances and electrical devices in your home

More information

English as a Second Language Podcast ESL Podcast 331 Washing Clothes

English as a Second Language Podcast   ESL Podcast 331 Washing Clothes GLOSSARY washing machine a large machine that washes clothing, towels, and sheets * The washing machine broke and now there s water and soap all over the floor. load a group of clothes, towels, and sheets

More information

Deliver a warmer welcome Hospitality made easy with Calor

Deliver a warmer welcome Hospitality made easy with Calor Deliver a warmer welcome Hospitality made easy with Calor 2 3 Always here for you Calor makes running your hospitality business easy no matter where it s located. We offer all the convenience and reliability

More information

SMART METERS ANSWER BOOK HOW YOU WHY ONTARIO WHAT ARE GETTING SMART ABOUT CAN START TO PREPARE NOW PAGE 6 TIME-OF-USE PRICES? PAGE 4 IS INTRODUCING

SMART METERS ANSWER BOOK HOW YOU WHY ONTARIO WHAT ARE GETTING SMART ABOUT CAN START TO PREPARE NOW PAGE 6 TIME-OF-USE PRICES? PAGE 4 IS INTRODUCING GETTING SMART ABOUT SMART METERS ANSWER BOOK WHY ONTARIO IS INTRODUCING SMART METERS PAGE 2 WHAT ARE TIME-OF-USE PRICES? PAGE 4 HOW YOU CAN START TO PREPARE NOW PAGE 6 GETTING SMART ABOUT SMART METERS

More information

Pay As You Go. Energy Saving Advice

Pay As You Go. Energy Saving Advice Pay As You Go Energy Saving Advice Energy Saving Advice The average UK household overspends 200 a year on energy bills and most houses create around six tonnes of carbon dioxide, the main greenhouse gas,

More information

The Green Deal Occupancy Assessment

The Green Deal Occupancy Assessment The Green Deal Occupancy Assessment Outline of the Green Deal Home visit and the Occupancy Assessment 2 Outline of the Green Deal Home Visit Occupancy Assessment 1. Contact the customer in advance of the

More information

Clear investment. Pure energy. DOMESTIC TARIFFS EXPLAINED

Clear investment. Pure energy. DOMESTIC TARIFFS EXPLAINED Clear investment. Pure energy. DOMESTIC TARIFFS EXPLAINED Electric heating Highly efficient, clean, economical to run and simple to install. Combined with our range of flexible low cost tariffs, electricity

More information

Welcome to your new home

Welcome to your new home Welcome to your new home Contents Hello, and welcome to your new home 3 Keeping in touch with Syed 4 First things first 5 Paying your rent 5 Utilities and council tax 5 Gas and electricity 5 Council tax

More information

8KITCHEN OUTDOOR PLANNING GUIDE OUTDOOR KITCHEN THINGS TO KNOW BEFORE INSTALLING AN

8KITCHEN OUTDOOR PLANNING GUIDE OUTDOOR KITCHEN THINGS TO KNOW BEFORE INSTALLING AN OUTDOOR KITCHEN PLANNING GUIDE THINGS TO KNOW BEFORE INSTALLING AN OUTDOOR 8KITCHEN 1 TABLE OF CONTENTS 03 INTRODUCTION 04 05 06 07 08 09 10 10 11 YOU LL REGRET NOT GETTING A PROFESSIONAL DESIGN YOUR KITCHEN

More information

CUSTOMER SERVICE CODE OF PRACTICE

CUSTOMER SERVICE CODE OF PRACTICE Tشركة مùسقط لتوزيع الكهرباء Tش.م.ع.م Muscat Electricity Distribution Co.S.A.O.C CUSTOMER SERVICE CODE OF PRACTICE EFFICIENT USE OF ELECTRICITY CUSTOMER SERVICE CODE OF PRACTICE EFFICIENT USE OF ELECTRICITY

More information

meters explained The benefits How it works Water efficiency

meters explained The benefits How it works Water efficiency Water meters explained The benefits How it works Water efficiency How will I benefit? We meet four different households to see how a water meter could affect their bills 1 Two parents, four children The

More information

.quak socialaction.or g.uk Upda ted Augus t 2018

.quak socialaction.or g.uk Upda ted Augus t 2018 How much does it cost? Updated August 2018 Rank using these appliances from least expensive to most expensive to run, according to how much it would cost on an ordinary day. Then turn over the cards to

More information

Home Energy Assessment Report

Home Energy Assessment Report Home Energy Assessment Report Prepared for Prepared by Nathaniel Dick 50 Washington St Westborough, MA 01581 Assessment Date Powered by Conservation Services Group Assessment Summary About Your Home Year

More information

Important information about your heating system

Important information about your heating system Important information about your heating system In Washington almost 1,000 households receive their heating and hot water from a communal heating system in the Fatfield, Oxclose and Albany areas. As a

More information

ENERGY EFFICIENCY. Summer INSIDE: GUIDE. idahopower.com/save. Keep Your Cool ABCs of Hot Water Heaters Tap Into Savings Evaporative Coolers

ENERGY EFFICIENCY. Summer INSIDE: GUIDE. idahopower.com/save. Keep Your Cool ABCs of Hot Water Heaters Tap Into Savings Evaporative Coolers ENERGY EFFICIENCY Summer GUIDE INSIDE: Keep Your Cool ABCs of Hot Water Heaters Tap Into Savings Evaporative Coolers idahopower.com/save Questions Customers Ask By Theresa Drake, Manager of Customer Relations

More information

buying and using appliances

buying and using appliances Lighting & electrical appliances fact sheet 2 A guide to buying and using appliances SevernWye energy advice When it comes to electrical appliances, significant energy-savings can be made by both purchasing

More information

Winter heating This winter heating guide includes ways to reduce heating costs and provides advice on choosing the right heater to suit your needs.

Winter heating This winter heating guide includes ways to reduce heating costs and provides advice on choosing the right heater to suit your needs. Winter heating This winter heating guide includes ways to reduce heating costs and provides advice on choosing the right heater to suit your needs. Fuel for thought Choosing the right heating system for

More information

Powerful Money Saving Ideas BROUGHT TO YOU BY TVA AND YOUR LOCAL POWER COMPANY

Powerful Money Saving Ideas BROUGHT TO YOU BY TVA AND YOUR LOCAL POWER COMPANY Powerful Money Saving Ideas BROUGHT TO YOU BY TVA AND YOUR LOCAL POWER COMPANY How saving energy saves you money. Your local power company and TVA have come up with a way to help you save both energy and

More information

Home Energy Saving Kit Take Home Booklet Simple tips to keep you saving

Home Energy Saving Kit Take Home Booklet Simple tips to keep you saving Home Energy Saving Kit Take Home Booklet Simple tips to keep you saving MEASURE, ACT, SAVE Now that you ve used the Home Energy Saving Kit, why not continue to enjoy savings by following our top tips in

More information

Repairs and Maintenance Service Standards

Repairs and Maintenance Service Standards Repairs and Maintenance Service Standards We want to help you keep your home and neighbourhood in a good state of repair. If you have something that needs repairing, please let us know and if it s our

More information

Airport Road, Hengrove, Bristol, BS14 9TD

Airport Road, Hengrove, Bristol, BS14 9TD Airport Road, Hengrove, Bristol, BS14 9TD Airport Road, Hengrove, Bristol, BS14 9TD Asking Price: 325,000 Hunters of Whitchurch bring to the market this bright and spacious family home. A 1930's SEMI DETACHED

More information

CITY OF BARTOW (COB)

CITY OF BARTOW (COB) CITY OF BARTOW (COB) WATT CHOPPER knows how to take a bite out of your electric bill and save both energy and money... 5 Quick Steps for you to Conserve Energy Today... 1. CHANGE A LIGHT Replace three

More information

5 Sidmouth Avenue Newcastle-under-Lyme, ST5 0QN 475,000

5 Sidmouth Avenue Newcastle-under-Lyme, ST5 0QN 475,000 5 Sidmouth Avenue Newcastle-under-Lyme, ST5 0QN 475,000 Elegant & imposing, a grand Victorian semi with beautifully preserved original features. Make no mistake about it this is a very spacious property

More information

your home: Damp, condensation & mould

your home: Damp, condensation & mould your home: Damp, condensation & mould 3 This booklet gives some basic information about the different types of dampness that may affect your RBH property. Condensation is probably the biggest cause of

More information

Energy Efficiency. Intercept HDDperDay <2e 16 kwhperday

Energy Efficiency. Intercept HDDperDay <2e 16 kwhperday Energy Efficiency Energy Use of the Eco House Ben Francis Introduction: Three years ago one of the small houses owned by the college was altered with the goal of being more energy efficient. Among the

More information

Urban World Activity. Saving Water

Urban World Activity. Saving Water Saving Water : Do an Audit, Make a Pledge! This activity is all about saving water. Abu Dhabi has one of the highest rates of water consumption in the world, estimated at 550 litres of water per person

More information

Many cylinders maintain far more hot water in reserve than is usually required.

Many cylinders maintain far more hot water in reserve than is usually required. 20 Oct 2016 First Look: ismart Hot Water Controller How it works Our trial Verdict If your water cylinder is draining your bank account, the ismart Hot Water Controller claims to have the answer. We trialled

More information