DCH-320 SQ. Owner s Manual. Display Cabinet Heated. Manufacturing Numbers: P/N Rev. C 01/18 US L I S T C L T NIT A T L E E D

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1 SA CM DCH-320 SQ Display Cabinet Heated Owner s Manual Manufacturing Numbers: NIT A T ION INTERTEK C L I S T E D US L I S T E D C L I S T E D US

2 TABLE OF CONTENTS Owner Information...2 General...2 Warranty Information...2 Service/Technical Assistance...3 Important Safety Information...3 Warnings Regarding Handling of Glass...5 Specifications...6 Dimensions...6 Electrical Ratings...6 Electrical Cord & Plug Configurations...6 Installation...7 Unpacking...7 Equipment Setup...7 Operating & Programming...8 Operations and Programming...8 Maintenance...9 Cleaning...9 Parts Replacement...9 Display Codes...12 Troubleshooting...14 Replacement Parts...15 Wiring Diagram...18 NOTES...19 LIMITED WARRANTY...21 General OWNER INFORMATION Warranty Information This manual provides the safety, installation and operating procedures for the unit. We recommend that all information contained in this manual be read prior to installing and operating the unit. This unit is manufactured from the finest materials available and is assembled to Roundup s strict quality standards. This unit has been tested at the factory to ensure dependable trouble-free operation. Please read the full text of the Limited Warranty in this manual. If the unit arrives damaged, contact the carrier immediately and file a damage claim with them. Save all packing materials when filing a claim. Freight damage claims are the responsibility of the purchaser and are not covered under warranty. The warranty does not extend to: Damages caused in shipment or damage as result of improper use. Installation of electrical service. Normal maintenance as outlined in this manual. Malfunction resulting from improper maintenance. Damage caused by abuse or careless handling. Damage from moisture into electrical components. Damage from tampering with, removal of, or changing any preset control or safety device. IMPORTANT! Keep these instructions for future reference. If the unit changes ownership, be sure this manual accompanies the equipment. 2

3 OWNER INFORMATION (continued) DISPLAY CABINET HEATED Service/Technical Assistance If you experience any problems with the installation or operation of your unit, contact your local Roundup Authorized Service Agency. Fill in the information below and have it handy when calling your authorized service agency for assistance. The serial number is on the specification plate located on the unit. Purchased From: Date of Purchase: Model No.: Serial No.: Mfg. No.: Refer to the service agency directory included with your unit. Authorized Service Agency Name: Phone No.: Address: Use only genuine Antunes replacement parts in this unit. Use of replacement parts other than those supplied by the manufacturer will void the warranty. Your Authorized Service Agency has been factory trained and has a complete supply of parts for this unit. You may also contact the factory at in the U.S. or outside the U.S. if you have trouble locating your local authorized service agency. IMPORTANT A.J. Antunes & Co. reserves the right to change specifications and product design without notice. Such revisions do not entitle the buyer to corresponding changes, improvements, additions or replacements for previously purchased equipment. IMPORTANT SAFETY INFORMATION Throughout this manual, you will find the following safety words and symbols that signify important safety issues with regards to operating or maintaining the equipment. WARNING GENERAL WARNING. Indicates information important to the proper operation of the equipment. Failure to observe may result in damage to the equipment and/or severe bodily injury or death. CAUTION GENERAL CAUTION. Indicates information important to the proper operation of the equipment. Failure to observe may result in damage to the equipment. WARNING ELECTRICAL WARNING. Indicates information relating to possible shock hazard. Failure to observe may result in damage to the equipment and/or severe bodily injury or death. WARNING HOT SURFACE WARNING. Indicates information important to the handling of equipment and parts. Failure to observe caution could result in personal injury. 3

4 IMPORTANT SAFETY INFORMATION (continued) In addition to the warnings and cautions in this manual, use the following guidelines for safe operation of the unit: Read all instructions before using equipment. For your safety, the equipment is furnished with a properly grounded cord connector. Do not attempt to defeat the grounded connector. Install or locate the equipment only for its intended use as described in this manual. Do not operate this equipment if it has a damaged cord or plug, if it is not working properly, or if it has been damaged or dropped. This equipment should be serviced by qualified personnel only. Contact the nearest Roundup authorized service facility for adjustment or repair. Do not block or cover any openings on the unit. Keep cord away from heated surfaces and do not allow cord to hang over edge of table or counter. The following warnings and cautions appear throughout this manual and should be carefully observed: WARNING ELECTRICAL SHOCK HAZARD. FAILURE TO FOLLOW THESE INSTRUCTIONS COULD RESULT IN SERIOUS INJURY OR DEATH. Turn the unit off, disconnect the power source, and allow unit to cool down before performing any service or maintenance on the unit. The procedures in this chapter may include the use of chemical products. These chemical products will be highlighted with bold face letters followed by the abbreviated HCS (Hazard Communication Standard). See Hazard Communication Standard manual for the appropriated Material Safety Data Sheets (MSDS). The unit should be grounded according to local electrical codes to prevent the possibility of electrical shock. It requires a grounded receptacle with separate electrical lines, protected by fuses, or a circuit breaker of the proper rating: - Electrical ground is required on this appliance. - Do not modify the power supply cord plug. If it does not fit the outlet, have a proper outlet installed by a qualified electrician. - Do not use an extension cord with this appliance. - Check with a qualified electrician if you are in doubt as to whether the appliance is properly grounded. All electrical connections must be in accordance with local electrical codes and any other applicable codes. This equipment is to be installed to comply with the basic plumbing code of the Building Officials and Code Administration, Inc. (BOCA) and the Food Service Sanitation Manual of the Food and Drug Administration (FDA). Do not immerse cord or plug in water. Do not clean this appliance with a water jet. Do not use a sanitizing solution or abrasive materials. The use of these may cause damage to the stainless steel finish. Do not use corrosive chemicals in this equipment. Chlorides or phosphates in cleansing agents (e.g. bleach, sanitizers, degreasers, or detergents) could cause permanent damage to stainless steel equipment. The damage is usually in the form of discoloration, dulling of metal surface finish, pits, voids, holes, or cracks. This damage is permanent and not covered by warranty. The following tips are recommended for maintenance of your stainless steel equipment: - Always use soft, damp cloth for cleaning, rinse with clear water and wipe dry. When required, always rub in direction of metal polish lines. - Routine cleaning should be done daily using soap, ammonia detergent, and water. - Stains and spots should be sponged using a vinegar solution as required. - Finger marks and smears should be rubbed off using soap and water. - Hard water spots should be sponged using a vinegar solution. 4

5 WARNINGS REGARDING HANDLING OF GLASS Heated Display Case (DCH Models) Glass Warnings Please follow the Safety Instructions below in order to reduce the chance of damaged/broken glass. Warning: Mishandling this product or failure to follow these instructions may result in shattering glass. DO NOT scratch, chip, or nick the glass. DO NOT place any metal objects in contact with the glass (merchandise holders, signs, etc.). DO NOT transfer coins over the unit. DO NOT use the glass as a serving counter. When cleaning, handling, or removing the glass, make sure that the glass is cool (room temperature). USE approved cleaners marketed for glass cleaning only. USE a flat surface covered with a soft cloth to place the glass on, if the glass is removed. USE a clean, soft cloth when cleaning the glass. Do not use paper towels. USE light pressure when wiping/cleaning the glass. MAKE SURE that the top cover glass does not touch the edge of the side glass. MAKE SURE to replace scratched, chipped, nicked, cracked, or broken glass. 5

6 Dimensions SPECIFICATIONS DCH-320 Electrical Ratings Model & Mfg. No. DCH Electrical Cord & Plug Configurations Model & Mfg. No. DCH Volts Watts Amp. Hz /60 Description Power Cord NEMA 5-20P 20 Amp., 120 Volt Configuration CAUTION All electrical connections must be in accordance with local electrical codes and any other applicable codes. WARNING ELECTRICAL SHOCK HAZARD. FAILURE TO FOLLOW THE INSTRUCTIONS IN THIS MANUAL COULD RESULT IN SERIOUS INJURY OR DEATH. Electrical ground is required on this appliance. Do not modify the power supply cord plug. If it does not fit the outlet, have a proper outlet installed by a qualified electrician. Do not use an extension cord with this appliance. Check with a qualified electrician if you are in doubt as to whether the appliance is properly grounded. 6

7 Unpacking 1. Remove unit and all packing materials from shipping carton. 2. Open the large box. Remove all packing materials and protective coverings from the unit and parts. NOTE: If any parts are missing, contact A.J Antunes & Co. IMMEDIATELY at in the U.S., or outside the U.S.. 3. Wipe all surfaces of the unit with a hot damp cloth. INSTALLATION DISPLAY CABINET HEATED NOTE: Do not use a dripping wet cloth. Wring out before use. Figure 1. DCH-320 Equipment Setup When placing the unit into service, pay attention to the following guidelines: Pan Supports Make sure power to the unit is off and the unit is at room temperature. Heating Element Shield Do not block or cover any openings on the unit. Do not immerse cord or plug in water. Keep cord away from heated surfaces. Do not allow cord to hang over edge of table or counter. Place unit on a sturdy, level table or work surface. Ensure that the line voltage corresponds to the stated voltage on the unit specification label located at the end of the power cord. Shelf Heating Element Crumb Tray Turn the Rocker Switch (power On/Off) to OFF. Connect the unit to the power supply. CAUTION All electrical connections must be in accordance with local electrical codes and any other applicable codes. Figure 2. Display Components (DCH-320 Shown) 7

8 OPERATING & PROGRAMMING Operations and Programming NOTE: The Setpoint temperature is the desired cabinet temperature setting. When the Temp UP button is pressed and held (and provided that the unit is up to temperature), the actual cabinet temperature is displayed. When the button is released, the Setpoint temperature is displayed. NOTE: Back of unit shown TEMP UP Control Panel Key Pad TEMP DOWN O F O C TEMP SCALE 1. Turn the unit ON. The display will flash LO to indicate that the unit is heating up. After minutes (when the unit is up to temperature), the display will show the setpoint temperature. 2. To adjust the setpoint temperature, press and hold the Temp Up and Temp Down buttons until the display begins to flash. Release the buttons. Then, press the Temp Up or Temp Down buttons to raise or lower the setpoint temperature. Release when the display shows the desired temperature. 3. To change the display from Fahrenheit to Celsius and back, press and hold the Temp Scale button (Figure 3) for 2-3 seconds and release. Rocker Switch (Power On/Off) Figure 3. Controls 4. Open the rear door(s) and place the serving table pan(s) into the unit (Figure 4). Load the pan(s) with the food product using tongs or a similar utensil. Close the door(s). Figure 4. Loading Pans 8

9 WARNING Turn the unit off, disconnect the power source and allow the unit to cool down before performing any service or maintenance on the unit. WARNING Be sure to follow all of the warnings and precautions listed in the Important Safety Information section of this manual. WARNING All glass surfaces must be cool before cleaning. Once cool, wipe glass with a clean cloth. Do not attempt to clean glass when hot or with cold towel as shattering glass may occur. Cleaning The unit requires a minimum amount of maintenance. To ensure proper operation, clean the unit at the end of each serving day. 1. Turn unit off, unplug the power cord, and allow the unit to cool to room temperature. WARNING Do not remove crumb tray while unit is hot or personal injury may result. 2. Wash all components in soap and water. Wipe all surfaces of the unit with a damp cloth. NOTE: Do not use a dripping wet cloth. Wring the cloth out before use. 3. Wipe the glass panels with a clean cloth sprayed with an approved glass cleaner. 4. Install components in unit. Parts Replacement CAUTION Do not handle halogen bulbs with fingers. Use a tissue or clean cloth to handle halogen bulbs. CAUTION Use 100 Watt (Max.) Quartz tungsten halogen lamp (T4 Bulb/ RSC Base) only. To reduce the risk of electric shock when replacing bulbs, turn display switch to OFF position. MAINTENANCE DISPLAY CABINET HEATED HALOGEN QUARTZ BULB REPLACEMENT 1. Turn the unit off. 2. Unplug the power cord from the electrical outlet and allow the unit to cool to room temperature before proceeding. 3. Gently, but firmly, press the lamp socket sideways and remove the bulb (Figure 5). 4. Install a new 100 watt bulb while pressing the socket sideways. Make sure bulb is fully seated before releasing socket. Figure 5. Halogen Bulb Replacement REAR DOOR REPLACEMENT 1. Turn unit off, unplug the power cord, and allow the unit to cool to room temperature. 2. Firmly grasp the sides of one glass door. Lift the door up and out of the bottom track (Figure 6). Repeat for the other door. 3. Place new door in the inside upper track. Push up firmly and slide bottom of door into bottom inside track. Install other door into outside tracks the same way. Figure 6. Rear Door(s) Removal/Installation 9

10 MAINTENANCE (continued) FRONT GLASS PANEL REPLACEMENT 1. Turn the unit OFF, unplug the power cord from the electrical outlet, and allow the unit to cool to room temperature before proceeding. 2. Turn the two security paddles to align with the slot of brackets at each corner (Figure 7A). 3. Tilt the front glass away from the unit on the hinge plate and remove the panel from the unit. (See Caution note). 4. To reinstall, be sure the front glass is fully seated in the hinge plate. Then, tilt the glass into place and install the nylon spacers, washers, and thumb screws. Front Glass Washers Nylon Spacer CAUTION GENERAL CAUTION. When unlocking or locking the Front Glass Security Paddles (See Figure 7A), make sure another person is holding the Front Glass in place to prevent tipping that may result in personal injury or damage to glass. SIDE GLASS REPLACEMENT 1. Turn the unit OFF, unplug the power cord from the electrical outlet, and allow the unit to cool to room temperature before proceeding. 2. Remove the two Phillips head screws, washers, and nylon spacers securing the side glass (Figure 8). 3. Remove the side glass from the unit. 4. To reinstall, position the side glass panel into place and install the nylon spacers, washers, and Phillips head screws. Nylon Spacer Phillip HD Screws Figure 7. Front Glass Replacement Unlocked Position Figure 8. Side Glass Replacement Figure 7A. Security Paddles (Unlocked Position) (Front Corners Only) 10

11 MAINTENANCE (continued) DISPLAY CABINET HEATED TOP GLASS REPLACEMENT 1. Turn the unit OFF, unplug the power cord from the electrical outlet, and allow the unit to cool to room temperature before proceeding. 2. Remove the top Phillips head screws, washers, and nylon spacers securing the top glass (Figure 9). 3. Remove the top glass from the unit. 4. To reinstall, position the top glass panel into place and install the nylon spacers, washers, and Phillips head screws. Figure 9. Top Glass Replacement 11

12 MAINTENANCE (continued) Display Codes (DCH-320) This section describes the different display codes and their meanings. LO flashes during the initial warm up period. The unit continues to display this code until the unit reaches the setpoint temperature. When the unit reaches the setpoint temperature, it displays the setpoint temperature. O F O C This figure shows an example setpoint temperature of 200 F displayed on the console. TEMP UP TEMP DOWN TEMP SCALE HI flashes if the actual cabinet temperature exceeds the setpoint temperature or if the thermistor has shorted. NOTE: The thermistor should be 100k ohm +/- 2% at room temperature. OPEN flashes if the thermistor is OPEN or disconnected. The unit will not call for heat. NOTE: The thermistor should be 100k ohms +/- 2% at room temperature. PO In 120 VAC units, this code flashes if the supply voltage is below 100 VAC or above 135 VAC. In 220/ 240 VAC units, this code flashes if the supply voltage is below 190 VAC or above 265 VAC. NOTE: If voltage is within normal ranges, then the Control Board is faulty. To reset a unit in this state, the supply voltage must be within acceptable limits and the unit must be turned off for a few seconds and then turned back on. 12

13 Operations and Programming MAINTENANCE (continued) IMPORTANT: DCH-320 models have a temperature range of F (38-74 C) which is below the safe holding temperature for some foods. Only non-potentially hazardous food should be held in these units. NOTE: The Setpoint temperature is the desired temperature setting. The Indicated temperature is the actual temperature inside the cabinet. When the temperature button is pressed and held, the actual temperature is displayed; when released, the setpoint temperature is displayed. 1. Set the rocker switch (Figure 11) to the ON position. DISPLAY CABINET HEATED 2. Press and hold both the TEMP UP and TEMP DOWN buttons until the display blinks. Figure 10. Control Panel - Key Pad 3. When the Display blinks, press an UP or DOWN ARROW key to reach the desired set point temperature and then let go. The new set point tem-perature will now be active (Figure 10). 4. The unit will reach the desired temperature and humidity in minutes. 5. Open the rear door and place the serving table pan(s) into the unit (Figure 12). Load the pan(s) with food using tongs or similar utensil. Close the door. Figure 11. Controls Figure 12. Loading Food (DCH-100 Shown) 13

14 TROUBLESHOOTING WARNING To avoid possible personal injury and/or damage to the unit, inspection, test and repair of electrical equipment should be performed by qualified service personnel. The unit should be unplugged when servicing. Problem Possible Cause Corrective Action No heat and lights do not turn on when power switch is set to on. Display flashes LO and the cabinet does not heat up. Display flashes HI and the cabinet does not heat up. Display flashes HI and the cabinet is very hot. Display flashes OPEN and the cabinet does not heat up. Display flashes PO and the cabinet does not heat up. Power cord is not plugged in. Circuit breaker is off or has been tripped. No power at receptacle. Inoperable power cord. Inoperable power switch. Loose, burnt, broken wiring in the circuit. Inoperable Transformer. Inoperable Control Board. Inoperable Solid State Relay. Inoperable Control Board. Inoperable Heater(s). Loose, burnt, broken wiring in circuit. Inoperable Thermistor. Inoperable Control Board. Solid State Relay contacts shorted closed. Inoperable Control Board. Thermistor is disconnected or open. Inoperable Control Board. Inoperable Control Board. Plug the power cord into the appropriate outlet. Reset circuit breaker, contact your maintenance person or Authorized Service Agency if it trips again. Contact your maintenance person or Authorized Service Agency for service. Contact your maintenance person or Authorized Service agency for service. Contact your maintenance person or Authorized Service Agency for service. Contact your maintenance person or Authorized Service Agency for service. Contact your maintenance person or Authorized Service Agency for service. Re-secure the Thermistor onto the Control Board. If this problem persists, contact your maintenance person or Authorized Service Agency for service. Contact your maintenance person or Authorized Service Agency for service. Product dries out quickly. Setpoint temperature is set too high. Lower the Setpoint temperature. Incorrect wattage halogen bulb(s) being used. Halogen Bulb(s) do not light up. Bulb(s) burnt out. Replace bulb(s) Bulb(s) not seated properly into spring loaded sockets. Inoperable Resistor Assembly. Loose, burnt, or broken wiring in Circuit. Inoperable Bulb Sockets(s). Use only 100 watt halogen bulb(s). Remove and reinstall bulb(s) so that the ends snap into the socket(s). Contact your maintenance person or Authorized Service Agency for service. 14

15 REPLACEMENT PARTS MODEL DCH V (SHEET 1) Item Part Description Qty. No Door Assembly Rear Power Cord 14/3 5-20P Side Glass Top Glass Front Glass Assembly Weldment, Corner Bracket RH 1 (Not Shown) Weldment, Corner Bracket LH Glass Clip Weldment #8-32 x 1/2 C6 PHL HD screw Washer, Flat 1/4 x 1/32 Thick Delirn Spacer, #10 SH 1/4 LG Nylon Glass Lock Screw, #8-32 Phillips x 3/8 LG Glass Shelf with Edging Glass Shelf Support LH Glass Shelf Support RH 1 15

16 REPLACEMENT PARTS MODEL DCH-320 (SHEET 2) DETAIL A Item Part Description Qty. No Power Cord 14/3 5-20P 1 (Not shown) Housing, Lamp Assy Inner Lamp Housing Weldment Lamp - Quartz Halgn 100w Lamp Holder, Quartz Resistor Assembly 120V Guard - Lamp P203* Screw, 8-32 x 3/8 LG Phillips Bushing, Shorty 5/ Rocker Switch Replacement Kit Label, Control Panel * Screw, 8-32 x 3/8 LG Phillips Label, Service Label - Shock Hazard * Screw, Mach. #6-32 x 1/2 4 Round Thicker Head Control Panel Weldment Assy - PCB, Control Temp C/ F Mounting Plate Transformer Relay, zero cross, solid state - 50A 1 Item Part Description Qty. No P105* Nut, Hex KEPS # P130 Nut, hex KEPS # Steel, Zinc Plated P143* Nut, Hex KEPS # Bushing, Shorty - 5/ Thermistor Replacement Kit Terminal Block 3-Pole P101* Hex Nut # P123* Screw, 6-32 x 7/8 LG Strain Relief Insulation, CERA Blanket Gasket, Strip Gasket, Strip Gasket, Strip Strain Relief Cord 1 (Not Shown) Wire Set 1 (Not Shown) Hole Plug - 7/ Screw Soc HD 1/4-20x3/8 2 * Available in packages of 10 (ten) 16

17 REPLACEMENT PARTS MODEL DCH-320 (SHEET 3) 12 Item Part Description Qty. No Pan Support Heat Shield Bracket, Lamp Housing Cover Plate Crumb Tray Glass, Middle Shelf with Edging * Screw, 8-32 x 3/8 LG Phillips Glass Support, LH Glass Support, RH Heating Element Support Rod 1 * Available in packages of 10 (ten) 17

18 WIRING DIAGRAM MODEL DCH-320 (120V) SQ 18

19 NOTES 19

20 NOTES 20

21 LIMITED WARRANTY DISPLAY CABINET HEATED Equipment manufactured by A.J. Antunes & Co. Foodservice Equipment has been constructed of the finest materials available and manufactured to high quality standards. These units are warranted to be free from mechanical and electrical defects for a period of one year from date of purchase or 18 months from shipment from factory, whichever occurs first, under normal use and service, and when installed in accordance with manufacturer s recommendations. To insure continued proper operation of the units, follow the maintenance procedure outlined in the Owner s Manual. 1. This warranty does not cover cost of installation, defects caused by improper storage or handling prior to placing of the Equipment. This warranty does not include overtime charges or work done by unauthorized service agencies or personnel. This warranty does not cover normal maintenance, calibration, or regular adjustments as specified in operating and maintenance instructions of this manual, and/or labor involved in moving adjacent objects to gain access to the Equipment. This warranty does not cover consumable items such as gaskets and light bulbs, nor does it cover water contaminant problems such as foreign material in water lines or inside solenoid valves. It does not cover water pressure problems or failures resulting from improper/incorrect voltage supply. For the first 90 (ninety) days after installation (in the U.S. ONLY), the unit will be repaired in-store (subject to the terms of the limited warranty) by our Authorized Service Agency at no charge for parts and non-overtime labor. Travel time and mileage charges in excess of 2 hours (100 miles round-trip) from the nearest Authorized Service Agency is not covered under this warranty and is the responsibility of the end user. 2. Roundup reserves the right to make changes in design or add any improvements on any product. The right is always reserved to modify equipment because of factors beyond our control and government regulations. Changes to update equipment do not constitute a warranty charge. 3. If shipment is damaged in transit, the purchaser should make a claim directly upon the carrier. Careful inspection should be made of the shipment as soon as it arrives and visible damage should be noted upon the carrier s receipt. Damage should be reported to the carrier. This damage is not covered under this warranty. 4. Warranty charges do not include freight or foreign, excise, municipal or other sales or use taxes. All such freight and taxes are the responsibility of the purchaser. 5. THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PUR- POSE, EACH OF WHICH IS HEREBY EXPRESSLY DISCLAIMED. THE REMEDIES DESCRIBED ABOVE ARE EXCLUSIVE AND IN NO EVENT SHALL ROUNDUP BE LIABLE FOR SPECIAL CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR THE BREACH OR DELAY IN PERFORMANCE OF THIS WARRANTY. +1 (630) (800) (630)

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