User Manual www. whirlpool.eu/register

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1 User Manual www. whirlpool.eu/register

2 USER MANUAL THANK YOU FOR BUYING A WHILPOOL PRODUCT. In order to receive a more complete assistance, please register your appliance on INDEX HEALTH & SAFETY GUIDE Safety Instructions...3 USER MANUAL Product description Detergent dispenser...5 Technical data for water connection....5 Control panel...6 Programmes...6 options & Functions...7 Programme chart...8 Door Accessories...8 How to use the appliance...9 First time use...9 Daily use....9 Indicators Hints and tips Cleaning & maintenance Cleaning the outside of the washing machine Checking the water supply hose Cleaning the mesh filters in the water supply hose Cleaning the detergent dispenser Cleaning the water filter / draining residual water Troubleshooting Door how to open it in case of a failure, to take out your laundry Transport and handling After-sales service INSTALLATION GUIDE

3 Health & Safety guide SAFETY INSTRUCTIONS Before using the appliance, read these safety instructions. Keep them nearby for future reference. These instructions and the appliance itself provide important safety warnings, to be observed at all times. The manufacturer declines any liability for failure to observe these safety instructions, for inappropriate use of the appliance or incorrect setting of controls. Very young children (0-3 years) should be kept away from the appliance. Young children (3-8 years) should be kept away from the appliance unless continuously supervised. Children from 8 years old and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge can use this appliance only if they are supervised or have been given instructions on safe use and understand the hazards involved. Children must not play with the appliance. Cleaning and user maintenance must not be carried out by children without supervision. Never open the door forcibly or use it as a step. PERMITTED USE CAUTION: The appliance is not intended to be operated by means of an external switching device, such as a timer, or separate remote controlled system. This appliance is intended to be used in household and similar applications such as: staff kitchen areas in shops, offices and other working environments; farm houses; by clients in hotels, motels, bed & breakfast and other residential environments. Do not load the machine above the maximum capacity (kg of dry cloth) indicated in the programme table. This appliance is not for professional use. Do not use the appliance outdoors. Do not use any solvents (e.g. turpentine, benzene), detergents containing solvents, scouring powder, glass or general purpose cleaners, or flammable fluids; do not machine wash fabrics that have been treated with solvents or flammable liquids. INSTALLATION The appliance must be handled and installed by two or more persons - risk of injury. Use protective gloves to unpack and install - risk of cuts. If you want to stack a dryer on top of your washing machine, first contact our After-Sales Service or your specialist dealer to verify whether this is possible. This is only possible if the dryer is attached to the washing machine by means of appropriate stacking kit available through our After- Sales Service or your specialist dealer. EN IMPORTANT TO BE READ AND OBSERVED Move the appliance without lifting it by the worktop or top lid. Installation, including water supply (if any) and electrical connections and repairs must be carried out by a qualified technician. Do not repair or replace any part of the appliance unless specifically stated in the user manual. Keep children away from the installation site. After unpacking the appliance, make sure that it has not been damaged during transport. In the event of problems, contact the dealer or your nearest After-sales Service. Once installed, packaging waste (plastic, styrofoam parts etc.) must be stored out of reach of children - risk of suffocation. The appliance must be disconnected from the power supply before any installation operation - risk of electric shock. During installation, make sure the appliance does not damage the power cable - risk of fire or electric shock. Only activate the appliance when the installation has been completed. Do not install your appliance where it may be exposed to extreme conditions, such as: poor ventilation, temperatures below 5 C or above 35 C. When installing the appliance make sure that the four feet are stable and resting on the floor, adjusting them as required, and check that the appliance is perfectly to level using a spirit level. If the appliance is being installed on wood or floating floors (certain parquet and laminate materials), secure a 60 x 60 x 3 cm (at least) sheet of plywood to the floor then place the appliance on top of this. Connect the water inlet hose(s) to the water supply in accordance with the regulations of your local water company. For cold fill only models: do not connect to the hot water supply. For models with hot fill: the hot water inlet temperature must not exceed 60 C. The washing machine is fitted with transport bolts to prevent any possible damage to the interior during transport. Before using the machine, it is imperative that the transport bolts are removed. After their removal, cover the openings with the 4 enclosed plastic caps. After installation of the device, wait a few hours before starting it so that it acclimates to the environmental conditions of the room. Make sure that the ventilation openings in the base of your washing machine (if available on your model) are not obstructed by a carpet or other material. 3

4 Health & Safety guide Use only new hoses to connect the appliance to the water supply. The old hose-sets should not be reused. The supply water pressure must be in the 01-1 Mpa range. ELECTRICAL WARNINGS It must be possible to disconnect the appliance from the power supply by unplugging it if plug is accessible, or by a multi-pole switch installed upstream of the socket in accordance with the wiring rules and the appliance must be earthed in conformity with national electrical safety standards. Do not use extension leads, multiple sockets or adapters. The electrical components must not be accessible to the user after installation. Do not use the appliance when you are wet or barefoot. Do not operate this appliance if it has a damaged power cable or plug, if it is not working properly, or if it has been damaged or dropped. If the supply cord is damaged, it must be replaced with an identical one by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard - risk of electric shock. CLEANING AND MAINTENANCE WARNING: Ensure that the appliance is switched off and disconnected from the power supply before performing any maintenance operation; never use steam cleaning equipment - risk of electric shock. DISPOSAL OF PACKAGING MATERIALS The packaging material is 100% recyclable and is marked with the recycle symbol. The various parts of the packaging must therefore be disposed of responsibly and in full compliance with local authority regulations governing waste disposal. DISPOSAL OF HOUSEHOLD APPLIANCES This appliance is manufactured with recyclable or reusable materials. Dispose of it in accordance with local waste disposal regulations. For further information on the treatment, recovery and recycling of household electrical appliances, contact your local authority, the collection service for household waste or the store where you purchased the appliance. This appliance is marked in compliance with European Directive 2012/19/EU, Waste Electrical and Electronic Equipment (WEEE). By ensuring this product is disposed of correctly, you will help prevent negative consequences for the environment and human health. The symbol on the product or on the accompanying documentation indicates that it should not be treated as domestic waste but must be taken to an appropriate collection center for the recycling of electrical and electronic equipment. 4

5 User manual PRODUCT DESCRIPTION EN Worktop 2. Detergent dispenser 3. Control panel 4. Door handle 5. Door 6. Water filter - behind plinth 7. Plinth (removable) 8. Adjustable feet (4) DETERGENT DISPENSER B A 1. Main wash compartment Detergent for the main wash Stain remover Water softener For a liquid detergent it is recommended to use removable plastic partition A (supplied) for a proper dosage. If powder detergent is used, place the partition into slot B. 2. Prewash compartment Detergent for the prewash 3. Softener compartment Fabric softener Liquid starch Pour softener or starch solution only up to the MAX mark. 4. Release button (press to remove the detergent dispenser for cleaning) TECHNICAL DATA FOR WATER CONNECTION Water connection Water supply Water tap Minimum water supply pressure Maximum water supply pressure Cold 3/4 threaded hose connector 100 kpa (1 bar) 1000 kpa (10 bar) 5

6 User manual CONTROL PANEL ON/OFF button 2 Programme selector 3 Start/Pause button 4 Spin button 5 Intensive rinse button 6 Clean+ button 7 Start delay button 8 FreshCare+ / Key lock button 9 Temperature button PROGRAMMES For choosing the appropriate programme for your kind of laundry, always respect the instructions on the care labels of the laundry. The value given in the tub symbol is the maximum temperature possible for washing the garment. MIXED For washing lightly to normally soiled resilient garments in cotton, linen, synthetic fibres and mixed fibres. WHITE For washing normally to heavily soiled towels, underwear, table and bed linen, etc in resilient cotton and linen. Only when the temperature is selected at 90 C the cycle is provided with a prewash phase before main washing phase. In this case it is recommended to add detergent both, in the prewash and main wash section. COTTON Normally to heavily soiled and robust cottons. COTTON For washing normally soiled cotton garments. At 40 c and 60 C, this is the standard cotton programme and the most efficient in terms of water and energy consumption. SPORT For washing lightly soiled sports clothing (tracksuits, shorts, etc.). For best results, we recommend not exceeding the maximum load indicated in the PROGRAMME CHART. We recommend using liquid detergent, and adding the amount suitable for half-load. DUVET Designed for washing eiderdown padded items such as double or single duvets, cushions and anoraks. It is recommended to load such padded items in the drum with the edges folded inwards and not to exceed ¾ of the drum s volume. For optimal washing, we recommend using a liquid detergent. JEANS Turn garments inside-out before washing and use a liquid detergent. SPIN & DRAIN Spins the load then empties the water. For resilient garments. If you exclude the spin cycle, the machine will drain only RINSE & SPIN Rinses and the spins. For resilient garments. RAPID 30 For washing lightly soiled garments quickly. This cycle lasts only 30 minutes, saving time and energy. COLOURS 15 This cycle helps protect colours by washing in cold water (15 C) and uses less energy to heat the water while still offering satisfactory wash results. Suitable for lightly soiled, unstained garments. This cycle offers wash results comparable to 40 c mixed at just 15 C WOOL All wool garments can be washed using programme Wool even those carryng the hand-wash only label. For best results, use special detergents and do not exceed max kg declaration of laundry. DELICATES For washing particularly delicate garments. Preferably turn garments inside out before washing. SYNTHETICS For washing normally soiled garments made from synthetic fibres (such as polyester, polyacrylic, viscose etc.) or cotton/ synthetic blends. 6

7 User manual OPTIONS EN! If the selected function is incompatible with the set programme, the incompatibility will be signalled by a buzzer (3 beeps).! If the selected function is incompatible with another previously set function the function will not be enabled. CLEAN+ Clean+ is an option working on 3 different levels (Intensive, Daily and Fast) that are specially designed to set the right washing action, depending on your cleaning needs: Intensive : this option is designed for high levels of dirtiness, removing most stubborn stains. Daily : this option is designed to remove everyday stains. Fast : this option is designed to remove lightly soiled stains. INTENSIVE RINSE By selecting this option, the efficiency of the rinse is increased and optimal detergent removal is guaranteed. It is particularly useful for sensitive skin. Press the button once, two or three times to select an additional 1 +1, 2 +2 or 3 +3 rinses after the standard cycle rinse and remove all traces of detergent. Press the button again to go back to the Normal rinse rinse type. START DELAY To set the selected programme to start at a later time, press the button to set the desired delay time. The symbol lights on the display when this fuction is enabled. To cancel the delayed start, press the button again untile the value 0 is shown on the display. FRESHCARE+ This option enhances washing performance by generating steam to inhibit the proliferation of the main bad odour sources inside the machine. After steam phase, the washing machine will perform gentle tumbling through slow rotations of the drum. FreshCare+ option starts after the cycle ends for a maximum duration of 6h and you can interrupt it at any time by pressing any button on control panel or turning the knob. Wait around 5 minutes before door can be opened. TEMPERATURE Every programme has a predefined temperature. If you want to change the temperature, press the temperature button. The value appears on the display. SPIN Every programme has a predefined spin speed. If you want to change the spin speed, press the "Spin" button. The value appears on the display. FUNCTIONS ON/OFF To switch on the washing machine: press the ON/OFF button, the Start/Pause button light up. To switch off the washing machine during the wash cycle, press and hold the button for approximately 3 seconds. If the button is pressed briefly or accidentally the machine will not switch off. To switch off the washing machine after programme end: press the ON/OFF button until the lights go off. KNOB To select and confirm programmes. Turn to select. START/PAUSE To start the programme, after you have finished your settings. To pause a running programme. To continue a paused programme. KEY LOCK To lock the control panel, press and hold the Key lock button for approximately 3 seconds. The symbol will light up on the display to indicate that the control panel has been locked (with the exception of the ON/OFF button). This prevents unintentional changes to programmes, especially with children near the machine. To unlock the control panel, press and hold the Key lock button for approximately 3 seconds. BLEACHING If you wish to bleach the laundry, load the washing machine and set the Rinse & Spin programme. Start the machine and wait for it to complete the first water filling cycle (roughly 2 minutes). Put the machine in pause mode by pressing the Start/Pause button, open the detergent drawer and pour the bleach (observe the recommended doses indicated on the package) into the main wash compartment where the partition was previously mounted. Restart the cycle by pressing the Start/Pause button. If desired, it is possible to add fabric softener into the appropriate compartment of the detergent drawer. DEMO MODE This function is only used for sales presentations. By this you can interact with washing machine and see it working without water. To enter Demo mode, switch the washing machine ON and OFF again. Press and hold Start/Pause button, then within 5 seconds press also ON/OFF button and hold both buttons for 10 seconds. To deactivate this function, switch the washing machine OFF. Than press and hold Start/Pause button, within 5 seconds press also ON/OFF button and hold both buttons for 2 seconds. 7

8 PROGRAMME CHART User manual Max load 8 Kg Power consumption in off-mode 0.5 W / in left-on mode 8.0 W Programme Temperatures Default Range Max. spin speed (rpm) Max load (kg) Duration (Minutes) Detergents and additives Prewash Main wash Softener Recommended detergent Powder Liquid Residual dampness % * Energy consumption kwh Total water lt Mixed 40 C - 40 C ** White 60 C - 90 C ** (90 ) Cotton 40 C - 60 C Cotton 60 C - 60 C C Sport 40 C - 40 C ** Duvet 30 C - 30 C ** Jeans 40 C - 40 C ** Spin & Drain ** Rinse & Spin ** Rapid C - 30 C ** Colours C 15 C ** Wool 40 C - 40 C ** Delicates 30 C - 30 C 1.0 ** Synthetics 40 C - 60 C Dosing required Dosing optional Cotton - Test wash cycles in compliance with regulations 1061/2010 These are the reference programs for the energy label. Set this wash cycles with a temperature of 40 C or 60 C. They are the most efficient programmes in terms of energy and water consumption for washing normally soiled cotton laundry. The actual water temperature may differ from the declared one. For all Test Institutes Long wash cycle for cottons: set wash cycle Cotton with a temperature of 40 C. Synthetic program along: set wash cycle Synthetics with a temperature of 40 C. DOOR To open the door, pull the handle. This data may differ in your home due to changing conditions in inlet water temperature, water pressure etc. Approximate programme duration values refer to the default setting of the programmes, without options. * After programme end and spinning with maximum selectable spin speed, in default programme setting. ** The duration of the programme is shown on the display. 6th Sense - the sensor technology adapts water, energy and programme duration to your wash load. To close the door, hold the handle and push so that you can hear it click shut. ACCESSORIES Contact our After-Sales Service to check if the following accessories are available for your washing machine (and dryer) model STACKING KIT SHELF By which your dryer can be fixed on top of your washing machine to save space and to facilitate loading and unloading your dryer in the higher position. 8

9 User manual HOW TO USE THE APPLIANCE FIRST TIME USE Remove any manufacturing debris: Select the Cotton programme at a temperature of 60 C. Pour a small quantity of detergent powder into the main wash compartment of the detergent dispenser (maximum 1/3 of the quantity the detergent manufacturer recommends for lightly soiled laundry). DAILY USE PREPARING THE LAUNDRY Empty pockets Coins, paper clips, etc. could damage the load and the washing machine components. Tissues will break down during the wash cycle, and the fragments will have to be subsequently removed by hand. Close all zippers, buttons, and hooks. Tie all ribbons or belts Insert the smaller garments (e.g. nylon hosiery, belts, etc.) and garments with hooks (e.g. braziers) into a fabric bag or a pillowcase with a zipper. Remove any rings from curtains, or else place the curtains inside a fabric bag together with the rings. HOW TO USE THE WASHING MACHINE 1. Load laundry Open the door and load the laundry. Load the articles one at a time loosely into the drum, without overfilling. Observe the load sizes given in the PROGRAMME CHART table. Overloading the machine will result in unsatisfactory washing results and creased laundry. 2. Close door Make sure that no laundry gets stuck between door glass and rubber seal. Close the door so that you can hear it click shut. 3. Open water tap Make sure that the washing machine is connected to the water mains. Open the water tap. Switch on washing machine Press the ON/OFF, the Start/Pause lamp flashes slowly. 4. Set the desired programme Select the required programme with the Programme selector dial. The duration of the wash cycle is shown on the display. The washing machine automatically displays the maximum temperature and spin speed settings possible for the selected programme. Adjust the temperature and/or spin speed settings if needed with the relative buttons. EN Start the programme without adding any laundry (with empty drum). See section DAILY USE for more information on how to select and start a programme. Fabric type / Symbol on the wash label Cottons, mixed fibres, easy care/synthetics, wool, handwash items. Colour Separate coloured and white items. Wash new coloured articles separately. Size Wash items of different sizes in the same wash load, to improve washing efficiency and distribution of the articles in the drum. Delicates Wash delicate items separately; they require gentle treatment. Change temperature, if needed Press the Temperature button to progressively lower the temperature setting until cold wash has been set ( - - will be shown on the display). Pressing the button again sets the highest possible setting. Change spin speed, if needed Press the Spin button to progressively decrease the spin speed until the spin cycle is turned off ( 0 will be shown on the display). Pressing the button again sets the highest possible setting. Select options, if needed Press the button to select the option; the respective symbol on display illuminates. Press the button again to cancel the option; the light extinguishes.! If the selected option is incompatible with the programme set, the incompatibility will be signalled by a buzzer (3 beeps) and the corresponding indicator light will flash.! If the selected option is incompatible with another previously set option, only the most recent selection will remain active. 9

10 User manual 5. Add detergent Pull out the detergent dispenser and add detergent (and additives/softener) into the relative compartments as described in section DETERGENT DISPENSER. Observe the dosing recommendations on the detergent pack. Correct dosing of detergent / additives is important, because: it optimizes the cleaning result it avoids irritating residues of surplus detergent in your laundry it saves money by avoiding waste of surplus detergent it protects the washing machine by avoiding calcification of components it respects the environment by avoiding unnecessary environmental burden. 6. Delaying the start of a programme To set a programme to start at a later time, see the section OPTIONS/ START DELAY 7. Start programme Press the Start/Pause. The relative indicator lamp illuminates, the door locks and the Door locked indicator lights up. To avoid overflow, do not open the detergent dispenser during a running programme anymore. The remaining programme duration can vary. Factors like unbalance in the wash load, or foam formation, can have an effect on the programme duration. 8. Change the settings of a running programme, if needed You can still change the settings while a programme is running. The changes will be applied, provided the respective programme phase has not finished yet. To change the settings of a running programme: Press Start/Pause to put the running programme on pause. Change your settings. Press Start/Pause again to continue the programme. If you have changed the programme, do not add detergent for the new programme. To prevent that a running programme is changed by accident (for instance by children), use the Key lock (see section FUNCTIONS ). Pause a running programme and open the door, if needed Press Start/Pause to pause a running programme. Provided water level or temperature is not too high, the Door locked indicator light turns off. You can open the door, for example to add more laundry, or to remove laundry which was loaded by mistake. Press Start/Pause to proceed with the programme. 9. Cancelling a running programme, if needed Press and hold the ON/OFF button until the washing machine stops. If the water level and temperature are low enough, the door unlocks and may be opened. The door remains locked if there is water in the drum. To unlock the door, switch the washing machine on, select the "Spin + Drain" programme and turn the spin option off by setting the spin speed to 0. The water is emptied and the door unlocks at the end of the programme. 10. Switch off the washing machine after programme End At the end of the cycle, the message "END" is shown on the display. The door can only be opened when the symbol Door locked light turns off. Check that the Door locked indicator is off, then open the door and take out the laundry. Press ON/OFF to switch the washing machine off. To save energy, if the washing machine is not switched off manually with the button, it turns off automatically approximately 30 minutes after the end of the programme. Leave the door ajar to let the interior of the washing machine to dry. 10

11 User manual DISPLAY INDICATORS Door locked FreshCare+ Start delay Key lock Washing phase indicator Call Service Water filter clogged No water EN This indicator will light up after you have started a programme the porthole door is locked This indicator will light up after you press Freshcare+ button This indicator will light up after you press Start delay button This indicator will light up after you press Key lock button This indicator shows the current programme phase, running from left to right through wash, rinse and drain. The illuminated indicator light shows which phase is in progress. Failure: Call After-sales service Refer to Troubleshooting section If the indicator persist, call After-sales service Failure: Water filter clogged Water cannot be drained; water filter might be blocked Failure: No water No or not sufficient inlet water. HINTS AND TIPS RULES FOR SEPARATING LAUNDRY Fabric type / indications on label (cotton, mixed fibres, synthetic, wool, handwash items) Colour (separate coloured garments from whites, wash new coloured items separately) Size (wash items of different sizes in the same load to improve washing efficacy and weight distribution in the drum) Delicates (place small items such as nylon stockings and garments with clasps such as braziers in a laundry bag or in a pillow case with a zip). WASH SYMBOLS ON GARMENT LABELS The value given in the tub symbol is the maximum temperature possible for washing the garment. Normal mechanical action Reduced mechanical action Much reduced mechanical action Hand wash only Do not wash CLEAN THE WATER FILTER REGULARLY This is needed to prevent the filter from blocking and preventing the water from draining correctly. SAVING ENERGY AND PROTECTING THE ENVIRONMENT Keeping within the load limits indicated in the PROGRAMM CHART will optimise energy, water and detergent consumption and reduce washing times. Do not exceed the detergent quantities recommended by the detergent manufacturer. Save energy by using a 60 C instead of a 90 C wash programme, or by using a 40 C instead of a 60 C wash programme. We recommend using the Cotton " the 60 C programme for cotton garments, which is longer, but uses less energy. To save energy and time when washing, select highest spin speed available for the programme to reduce the residual water remaining in the garments at the end of the wash cycle. Pretreat any stains with an appropriate stain remover, or else dampen any dried-on stains with water prior to washing, as this will reduce the need to use a high temperature wash programme. Use the Colours 15 programme for lightly soiled coloured garments; this will reduce the amount of energy used to heat the water. 11

12 CLEANING & MAINTENANCE User manual For any cleaning and maintenance, switch off and unplug the washing machine. Do not use flammable fluids to clean the washing machine. CLEANING THE OUTSIDE OF THE WASHING MACHINE Use a soft damp cloth to clean the outer parts of the washing machine. CHECKING THE WATER SUPPLY HOSE Check the inlet hose regularly for brittleness and cracks. If damaged, replace it by a new hose available through our After-Sales Service or your specialist dealer. Depending on the hose type: Do not use glass or general purpose cleaners, scouring powder or similar to clean the control panel these substances might damage the printing. If the inlet hose has a transparent coating, periodically check if the colour intensifies locally. If yes, the hose may have a leak and should be replaced. For water stop hoses: check the small safety valve inspection window (see arrow). If it is red, the water stop function was triggered, and the hose must be replaced by a new one. For unscrewing this hose, press the release button (if available) while unscrewing the hose. 12

13 User manual CLEANING THE MESH FILTERS IN THE WATER SUPPLY HOSE 1. Close water tap and unscrew the inlet hose. 1 EN 3. Now unscrew the inlet hose on the back of the washing machine by hand. Pull out the mesh filter from the valve on the back of the washing machine with pliers and carefully clean it Clean the mesh filter at the hose s end carefully with a fine brush. 4. Insert the mesh filter again. Connect the inlet hose to water tap and washing machine again. Do not use a tool to connect the inlet hose. Open the water tap and check that all connections are tight. 2 1 CLEANING THE DETERGENT DISPENSER 1. Remove the detergent dispenser by pressing on the release button and at the same time pulling out the detergent dispenser. 3. Clean all parts under running water, removing all detergent or softener residues Remove the insert from the softener compartment Wipe the parts dry with a soft cloth. 5. Reinstall the detergent dispenser and push it back into the detergent compartment. 13

14 CLEANING THE WATER FILTER / DRAINING RESIDUAL WATER User manual Switch off and unplug the washing machine before cleaning the water filter or draining residual water. If you used a hot wash programme, wait until the water has cooled down before draining any water. Clean the water filter regularly, to avoid that the water cannot drain after the wash due to obstruction of the filter. If the water cannot drain, the display indicates that the water filter may be clogged. 6. Remove the kick panel: Using a screwdriver, do that which is shown in the following figure. 9. Remove filter: Lay a cotton cloth beneath the water filter, which can absorb a small amount of rest water. Then remove the water filter by turning it out anticlockwise. 7. Container for the drained water: Place a low and wide container under the water filter in order to collect the residual water. 10. Clean the water filter: remove residues in the filter and clean it under running water. 8. Drain the water: Slowly turn the filter counter-clockwise until all the water has come out. Allow the water to flow out without removing the filter. Once the container is full, close the water filter by turning it clockwise. Empty the container. Repeat the procedure until all the water has been drained. 11. Insert the water filter and reinstall the plinth: Reinsert the water filter again by turning it in clockwise direction. Make sure to turn it in as far as it goes; the filter handle must be in vertical position. To test water tightness of the water filter, you can pour about 1 liter of water into the detergent dispenser. Then reinstall the plinth

15 User manual TROUBLESHOOTING EN Your washing machine is equipped with various automatic safety and feedback functions. They enable failures and needed maintenance to be detected and indicated accordingly. These failures are frequently so minor that they can be removed within a few minutes. Anomalies: The washing machine does not turn on. The wash cycle does not start. The washing machine does not fill with water (the message h2o is shown on the display). Beep sound every 5 seconds. The washing machine loads and drains water continuously. The washing machine does not drain or does not spin. The washing machine vibrates excessively during the spin cycle. The washing machine leaks water. The machine is locked and the display flashes, indicating an error code (e.g. F-01, F-..). Too much foam is formed. Door is locked, with or without failure indication, and the programme does not run. Possible causes / Solution: The plug is not inserted into the electrical outlet, or not enough to make contact. There has been a power failure. The door is not fully closed. The ON/OFF button has not been pressed. The Start/Pause button has not been pressed. The water tap is not open. A Start delay has been set. The water intake hose is not connected to the tap. The hose is bent. The water tap is not open. The mains water supply has been shut off. There is not enough pressure. The Start/Pause button has not been pressed. The drain hose has not been installed at 65 to 100 cm from the ground. The end of the drain hose is immersed in water. The drain connector on the wall does not have an air vent. If the problem persists after having performed these checks, close the water tap, shut off the washing machine, and call the After-sales service. If the dwelling is located on one of the uppermost floors of a building, a siphon effect can sometimes occur, thus causing the washing machine to load and drain water continuously. Special anti-siphon valves are available on the market to prevent these types of problems. The programme does not include the draining function: with certain programmes it must be activated manually. The drain hose is bent. The drain line is obstructed. At the time of installation, the drum was not properly unblocked. The washing machine is not level. The washing machine is squeezed between furniture and the wall. The water intake hose has not been tightened properly. The detergent dispenser is clogged. The drain hose has not been properly fastened. Shut off the machine, disconnect the plug from the outlet, and wait about 1 minute before turning it back on. If the problem persists, call the After-sales service. The detergent is not compatible with the washing machine (it must bear the wording for washing machines, for hand washing and washing machines, or something similar). The dosage was excessive. Door is locked in case of power breakdown. Programme will continue automatically as soon as the mains is available again. Washing machine is in a standstill. Programme will continue automatically after the origin of the standstill does not persist anymore. 15

16 TRANSPORT AND HANDLING User manual Never lift the washing machine by holding it at the worktop. 1. Pull out the mains plug, and close the water tap. 2. Make sure that door and detergent dispenser are properly closed. 3. Disconnect the inlet hose from the water tap, and remove the drain hose from your draining point. Remove all rest water from the hoses, and fix them so that they cannot get damaged during transport. 4. Refit the transport bolts. Follow the instructions for removing the transport bolts in the Installation Guide in reverse order. Important: Do not transport the washing machine without having fixed the transport bolts. ELECTRICAL CONNECTION FOR GREAT BRITAIN ONLY Warning - this appliance must be earthed. Fuse replacement If the mains lead of this appliance is fitted with a BS 1363A 13amp fused plug, to change a fuse in this type of plug use an A.S.T.A. approved fuse to BS 1362 type and proceed as follows: 1. Remove the fuse cover (A) and fuse (B). 2. Fit replacement 13A fuse into fuse cover. 3. Refit both into plug. Important: The fuse cover must be refitted when changing a fuse and if the fuse cover is lost the plug must not be used until a correct replacement is fitted. Correct replacement are identified by the colour insert or the colour embossed in words on the base of the plug. Replacement fuse covers are available from your local electrical store. For the Republic of Ireland only The information given in respect of Great Britain will frequently apply, but a third type of plug and socket is also used, the 2-pin, side earth type. Socket outlet / plug (valid for both countries) If the fitted plug is not suitable for your socket outlet, Please contact After-Sales service for further instruction. Please do not attempt to change plug yourself. This procedure needs to be carried out by a qualified technician in compliance with the manufactures instructions and current standard safety regulations. 16

17 User manual AFTER-SALES SERVICE BEFORE CALLING THE AFTER-SALES SERVICE 1. See if you can solve the problem by yourself with the help of the suggestions given in the TROUBLESHOOTING IF AFTER THE ABOVE CHECKS THE FAULT STILL OCCURS, GET IN TOUCH WITH THE NEAREST AFTER-SALES SERVICE To receive assistance, call the number shown on the warranty booklet or follow the instructions on the website eu When contacting our Client After-sales service, always specify: a brief description of the fault; the type and exact model of the appliance; XXXXXXXXXX 2. Switch the appliance off and back on again to see if the fault persists. the service number (number after the word Service on the rating plate). EN your full address; your telephone number. If any repairs are required, please contact an authorised aftersales service (to guarantee that original spare parts will be used and repairs carried out correctly). 17

18 Installation guide x 1 17 mm inch 12 mm inch x 1 1 1a x 4 1c 2 cm - 0,7 inch x 4 1b 1d

19 Installation guide max 2,0 cm max 0,8 inch A max 2,5m / 8,2 feet max 100cm / 39 inch min 60cm / 24 inch B max 100cm / 39 inch min 60cm / 24 inch ext x 4 n n EN 19

User Manual www. whirlpool.eu/register

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