Safety and Instruction Manual

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1 T14003 Safety and Instruction Manual PLEASE READ CAREFULLY *Subject to registering Your Extended Guarantee online at 8 IN 1 Multi Cooker

2 1912 Midland Metal Spinners was founded by George Cadman, who was then 65 years old, as a metal holloware manufacturing company, in St. Mark s Street, Wolverhampton. They later moved into the Tower and Fort Works in Pelham Street, which ultimately gave rise to the famous Tower brand name Tower exhibited some of their latest holloware designs at the British Industries Fair. As you can see from the original poster, their stand No. A410 must have been a great sight as it promoted their Beautiful, inexpensive, untarnishable Plate, at prices all can afford to pay Tower became one of the largest manufacturers of aluminium holloware, electric kettles, tea pots and other household articles with over 1,000 employees Russell Hobbs took ownership of the expanding Tower brand. Versatile and healthy The ultimate in versatile cooking appliances, the 8-in-1 Multi Cooker from Tower is the ideal tool for the busy cook. Allowing you to whip up all manner of meals in no time at all, you can boil, roast, braise, fry, sauté, grill and much more with a 5 litre capacity making it easy to cook delicious meals on a large scale. With an adjustable temperature control you can cook everything from stews and casseroles to slow roasted meats, steamed vegetables and even fish dishes, easily and using only one appliance. 2 Register online at for your FREE extended guarantee.

3 Safety and Instruction Manual CONTENTS: Please read this Manual carefully BEFORE using the 8 in 1 Multi Cooker for your own safety. Thank you for purchasing this Multi Cooker from the Tower range. It has been designed to provide many years of trouble-free use. There are many benefits to using a Tower Multi Cooker: Performs eight different cooking functions, from slow cooking to deep frying Simple to use just turn the dial to the desired function Up to 5 litre capacity Easy clean, removable non-stick pot Adjustable temperature control Stainless steel heating element Tempered glass lid with cool touch handle Contents: 1. Specifications Components and structure Technical information 2. Important Safety Information 3. Using your Tower Appliance & Recipes 4. Trouble Shooting & Faq s 5. Cleaning & Care 6. Recycling 7. Wiring Safety 8. Warranty Information 9. Your Receipt See back page for Customer Service Information Helpline: +44 (0)

4 1 SPECIFICATIONS: Components This box contains: Frying Basket & Handle Steam Rack Glass Lid Instruction Manual Structure of your appliance: 1. Lid 2. Cool Touch Handle 3. Cooking Pot 4. Heating Unit 5. Temperature Controls 4 Register online at for your FREE extended guarantee.

5 Safety and Instruction Manual Technical Data Description: Model: Rated Voltage: Input power: 8 in Multi Cooker T V ~50/60Hz 1300W Documentation We declare that this product conforms to the following product legislation in accordance with the following directive(s): 2004/108/EC Electromagnetic Compatibility Directive. 2006/95/EC Low Voltage Directive. 2011/65/EU Restriction of Hazardous Substances Directive. 1935/2004/EC Materials & Articles in Contact With Food (LFGB section 30 & 31). 2009/125/EC Eco-Design of Energy Related Products RKW Quality Assurance, United Kingdom. Guarantee The spares parts are guaranteed for 1 year from date of purchase. The main body and housing are guaranteed for the extended free warranty subject to registration. If any defect arises due to faulty materials of workmanship, the faulty products must be returned to the place of purchase. Refund or replacement is at the discretion of the retailer. Should you encounter problems or require a replacement part, contact The Tower Customer Service Department on: +44 (0) Any necessary spare parts may be ordered from the Tower website. Your warranty becomes void should you decide to use non Tower spare parts. Spare parts can be purchased from Helpline: +44 (0)

6 2 IMPORTANT SAFETY INFORMATION Please read these notes carefully BEFORE using your Tower appliance Check that the voltage of the main circuit corresponds with the rating of the appliance before operating. If the supply cord or appliance is damaged, stop using the appliance immediately and seek advice from the manufacturer, its service agent or a similarly qualified person. Do not let the cord hang over the edge of a table or counter or let it come into contact with any hot surfaces. Do not carry the appliance by the power cord. Do not use any extension cord with this appliance. Do not pull the plug out by the cord as this may damage the plug and/or the cable. Switch off at the wall socket then remove the plug from the socket when not in use or before cleaning. Switch off and unplug before fitting or removing tools/ attachments, after use and before cleaning. Close supervision is necessary when any appliance is used by or near children. Children should not play with the appliance. This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Cleaning and user maintenance should not be undertaken by children without supervision. Take care when any appliance is used near pets. Do not use this product for anything other than its intended use. This appliance is for household use only. Do not use the appliance outdoors. 6 Register online at for your FREE extended guarantee.

7 Safety and Instruction Manual Never cook directly in the base unit. Always use the ceramic pot. Do not use too close to curtains, draperies, walls, cupboards and other flammable and combustible materials. Keep your appliance away from any hot burners and heated ovens. When unplugging turn any control to off, then remove the plug from the wall outlet. Do not switch on the cooker if the ceramic pot is empty. Allow the lid and pot to cool before immersing in water. Do not use the crock pot or lid if cracked or chipped. The lid and ceramic pot are fragile. Handle them with care. Extreme caution must be used when moving an appliance containing hot food, water, or other hot liquids. Never touch the outer enclosure of the unit during its operation or before it cools. Use the handles or knobs. Do not touch hot surfaces. Use oven gloves or a cloth when removing the lid or handling hot containers. Do not switch on the appliance when it is upside down or lay on its side. Never leave the appliance connected to the socket outlet when not in use, before putting on or taking off attachments, and before cleaning. In the unlikely event the appliance develops a fault, stop using it immediately and seek advice from the service department: +44 (0) Helpline: +44 (0)

8 3 USING YOUR APPLIANCE BEFORE FIRST USE: 1. Remove your appliance from the packaging. 2. Before using the appliance for the first time, carefully clean any parts that will come into contact with food. Do not run water directly onto the cooking plates. 3. Clean the power base, stackable steam rack, lid and non-stick heating pan in warm, soapy water with a soft cloth and then rinse and dry thoroughly. 4. Do not use any aggressive detergents, brushes with metal or nylon bristles or sharp objects such as knives or spatulas for cleaning the unit. 5. Your appliance is now ready for normal use. Never submerge the Multi Cooker unit power base in water, to do so could permanently damage your Multi Cooker unit and may cause personal injury. Using Your Appliance: Temperature: The temperature can be set anywhere between the lowest settings at 80 C (Warm) and the highest setting for Deep Fry at 190 C. The temperature of the cooking plate is as follows: Warm: 80 C Boil: 100 C Steam: 130 C Slow Cook: 130 C Saute & Grill: 150 C Roast: 170 C Indicator Light: During cooking, the indicator light goes on and off. It only stays lit when the appliance is heating to reach or maintain the correct temperature. Always remember to turn off the appliance when finished. Assembly: Attach non-stick heating pan to power base: Place the non-stick heating pan into the four holes in the metal plate at the base of the unit. PLEASE NOTE: During initial use you may notice a slight odour due to the burning off of manufacturing residues. This is completely normal and will disappear after a few uses. Functions: Warm Place the desired liquid or food directly into the non-stick heating pan and close the lid. Turn the knob to between off and boil. The indicator light will go on. Slow Cook Place the desired liquid and/or food (depending on recipe instructions) directly into the non-stick heating pan and close the lid. Turn the knob to Slow Cook. The indicator light will go on. To retain heat and moisture during cooking, it is best not to lift the lid. Always make sure there is sufficient liquid to cover the food. 8 Register online at for your FREE extended guarantee.

9 Safety and Instruction Manual Sauté/Grill Turn the knob to Sauté/Grill. The indicator light will go on. Add a small amount of cooking oil, butter or margarine to the non-stick heating pan. When Sautéing or Grilling is complete, remove the food. Steam Use the stackable steam rack for steaming. Place the stackable steam rack on the non-stick heating pan. Add 2 cups of water (keep the water level below the rack) and close the lid. Turn the knob to Steam. The indicator light will go on. To retain heat and moisture during cooking, it is best not to lift the lid. When steaming is complete, carefully remove the hot stackable steam rack. Flash Fry (Deep Fat Frying) Pour oil into the non-stick heating pan up to the fill-line; NEVER go over the fill-line as this may allow the oil to overflow when the food is added which may cause a fire or cause injury to the user or their property. Turn the knob to Deep Fry. The indicator light will go on. Place food in basket (if purchased) and lower into the oil. Fill the basket no more than indicated fill-line in the basket. Place food on dry paper towel to remove the excess oil from the food. Always allow your Multi Cooker unit to cool before cleaning. Roast Place the desired food (depending on recipe instructions) into the nonstick heating pan. Turn the knob to Roast. The indicator light will go on. When finished roasting, check food to see if it is thoroughly cooked through. Always turn your Multi Cooker unit to OFF and unplug when no longer in use. Helpline: +44 (0)

10 4 TROUBLE SHOOTING & FAQ S Fault Multi-Cooker is smoking when it is first turned on. The food in my Multi-Cooker is not cooking evenly. How can I remove hard water stains from my cooking pot? Food is sticking to the bottom of the crock pot/ burning. My slow cooked dish is too watery. Solution There may be manufacturing oil on the heating element or housing. This can cause a slight smoking and/or burning smell during the first few uses of your slow cooker, but will stop after that. Check that there is no spilled food residue on the heating element or housing. Unplug your slow cooker and allow it to cool fully before cleaning it thoroughly and towel drying before your next use. To ensure even cooking, cut foods such as vegetables into small, evenly shaped pieces. Foods such as root vegetables need to be placed at the bottom of the Multi-Cooker so that they are in direct contact with cooker. Root vegetables take longer to cook, so in order to have everything cooked evenly, this is a must. Many things can cause a build-up of calcium deposits and limescale inside your Multi-Cooker, including hard water or cooking dried beans. To remove stains empty your slow cooker once you have finished cooking and fill the crock pot with hot water. Add a small amount of washing up liquid and about 250ml vinegar to the hot water and leave it to soak overnight if possible, or for a couple of hours. Once it has soaked, empty the crock pot and clean as normal. Even though the pot has a non-stick coating, food residue can still burn on to it, making it difficult to remove. If food has burned on, turn off and unplug the Multi- Cooker and fill the pot with warm soapy water and allow to soak before cleaning. Too much liquid has been added to the pot when using the slow cooking function. Only small amounts of evaporation occur when slow cooking, so it s important to add up to 50% less cooking liquid to a dish than you would if you were stovetop or oven cooking. If you notice throughout the cooking time that you ve added too much liquid, remove the lid approximately an hour before the cooking has finished, and cook the food on the high setting. This allows the liquid to evaporate and thicken. 10 Register online at for your FREE extended guarantee.

11 Safety and Instruction Manual 5 CLEANING & CARE Looking after your appliance The lid and non-stick heating pan are dishwasher safe. Always allow your Multi Cooker unit to cool before cleaning. Please make sure that the non-stick heating pan is thoroughly dry before using it. Never pour cold water into warm nonstick heating pan. Do not use abrasive or steel wool this may damage the non-stick surface. IMPORTANT! Allow to dry fully after cleaning before using again. Do not use the appliance if damp. Ensure the appliance is completely clean and dry before storing. Storage To store your appliance: Unplug power cord from the power outlet and clean as above. Allow the appliance to dry fully. Store on a flat, dry level surface out of reach of children. Only use wooden or heat proof plastic utensils to prevent damage to the nonstick heating pan s surface. Never use metal utensils. Never immerse the outer unit in water or other liquid. Wipe clean with a damp cloth. Never add water to hot oil. Helpline: +44 (0)

12 6 RECYCLING DISPOSAL OF THE UNIT Appliances bearing the symbol shown here may not be disposed of in domestic rubbish. You are required to dispose of old electrical and electronic appliances like this separately. Please visit or for access to information about the recycling of electrical items. Please visit for access to information about the recycling of electrical items purchased in Ireland. The WEEE directive, introduced in August 2006, states that all electrical items must be recycled, rather than taken to landfill. Please arrange to take this appliance to your local Civic Amenity site for recycling, once it has reached the end of its life. 12 Register online at for your FREE extended guarantee.

13 Safety and Instruction Manual 7 WIRING SAFETY FOR UK USE ONLY IMPORTANT As the colours in the mains lead of this appliance may not correspond with the coloured markings identifying the terminals in your plug, please proceed as follows: The wires in the mains lead are coloured in accordance with the following code: Blue neutral [N] Brown live [L] Green/Yellow [EARTH] Plug Fitting Details (Where Applicable). The wire coloured blue is the neutral and must be connected to the terminal marked [N] or coloured black. The wire coloured brown is the live wire and must be connected to the terminal marked [L] or coloured red. The wire coloured green/yellow must be connected to the terminal marked with the letter [E] or marked. On no account must either the brown or the blue wire be connected to the [EARTH] terminal. Always ensure that the cord grip is fastened correctly. The plug must be fitted with a fuse of the same rating already fitted and conforming to BS 1362 and be ASTA approved. If in doubt consult a qualified electrician who will be pleased to do this for you. FUSE Non-Rewireable Mains Plug If your appliance is supplied with a nonrewireable plug fitted to the mains lead and should the fuse need replacing, you must use an ASTA approved one (conforming to BS 1362 of the same rating). If in doubt, consult a qualified electrician who will be pleased to do this for you. If you need to remove the plug - disconnect it from the mains - and then cut it off the mains lead and immediately dispose of its safely. Never attempt to reuse the plug or insert it into a socket outlet as there is a danger of an electric shock. WARNING: This Appliance MUST be Earthed Helpline: +44 (0)

14 8 WARRANTY We hope that you will enjoy your Tower Multicooker Cooker for many years. As a thank you for purchasing one of our fantastic products, we are giving you 3 years peace of mind. To receive your 3 year guarantee, simply register your appliance online by visiting This product is guaranteed for 12 months from the date of original purchase. If any defect arises due to faulty materials of workmanship, the faulty products must be returned to the place of purchase. Refund or replacement is at the discretion of the retailer. The Following Conditions Apply: The product must be returned to the retailer with proof of purchase. The product must be installed and used in accordance with the instructions contained in this instruction guide. It must be used only for domestic purposes. It does not cover wear and tear, damage, misuse or consumable parts. Tower has limited liability for incidental or consequential loss or damage. This guarantee is valid in the UK and Eire Only. The standard one year guarantee is only extended to the maximum available for each particular product upon registration of the product within 28 days of purchase. If you do not register the product with us within the 28 day period, your product is guaranteed for 1 year only. To validate your extended warranty, please visit and register with us online. Alternatively, call our customer registration line on +44 (0) Please note that length of extended warranty offered is dependent on product type and that each qualifying product needs to be registered individually in order to extend its warranty past the standard 1 year. Extended warranty is only valid with proof of purchase. 14 Register online at for your FREE extended guarantee.

15 Safety and Instruction Manual 9 YOUR RECEIPT Affix your store receipt to this page for safe keeping. Helpline: +44 (0)

16 thank you! We hope you enjoy your appliance for many years. As a thank you for purchasing one of our fantastic products, we are giving you an extra 2 years peace of mind. *To receive your extra 2 years guarantee, register your appliance online by visiting: Should you have a problem with your appliance, or need any spare parts, please call our Service Department on: +44 (0) Your warranty becomes void should you decide to use non Tower spare parts. Spare parts can be purchased from great british design, innovation and excellence since V3

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