4.0 SERVICES AND SCHEDULE

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1 4.0 SERVICES AND SCHEDULE 4.1 GENERAL INFORMATION The janitorial services listed below are required at the designated facilities shown in Section 4.3 on the basis of the commencement cleaning times indicated. Service at specified locations shall unless otherwise noted include cleaning of all offices, conference rooms, and common areas, including lobbies, hallways, waiting areas, janitorial closets, elevators (passenger and freight, if applicable), stairwells and landings (if applicable), restrooms and restroom lobby areas. Adequate personnel shall be provided to insure that the tasks are completed within a reasonable amount of time. 4.2 SCHEDULE OF SERVICES BY FACILITY PROJECT #1- CITY HALL Offices/Corridors/Lounges/Foyers/Lobbies: a. Empty wastebaskets, replace bag liner if ripped, soiled or wet. b. Dispose of refuse in garbage bags and place them in the garbage cans out back of City Hall. Line them up along the top of the ramp. c. Clean and polish all tables and counter surfaces (lobby areas, reception areas, and conference rooms). d. Clean any area or item that obviously needs immediate attention due to incidental spills, leaks or debris. e. Clean main entry door glass (interior & exterior) f. Vacuum all carpeting with approved vacuum cleaner. g. Refill hand towel dispensers. h. Clean and sanitize drinking fountains. i. Sweep all floors j. Spot clean any obvious stains or spills in carpeted areas with appropriate/approved cleaners. k. Feather dust desktops. Contractor not responsible for moving anything off desktops to dust. l. a. Clean all non-glass doors, door frames, and door hardware (i.e. handles, panic bars, etc.).

2 Restrooms: Addendum 2 b. Wipe down elevator walls with all-purpose cleaning spray or approved cleaners. c. Clean all elevator hand railings and metallic wall panels with all-purpose cleaning spray or approved cleaners. d. Mop all floors with manufacturer approved cleaners (as needed) e. Sweep clean all interior landings and stairwells. f. Feather dust desktops. Contractor is not responsible for moving anything off desktops to dust. a. Dust and clean all air conditioning registers and air return vents. b. Wipe down any spider webs from corners or ceilings. c. Clean baseboards. d. Wipe down all interior window frames, and sills with damp cloth. e. Vacuum all fabric-covered furniture and partitions. Annually a. Strip, scrub, rinse and wax hard floors and stairwells utilizing proper floor care machinery. b. Professionally clean of all carpeted areas. This service is to be provided within two months of start-up of contract or trial period and performed annually thereafter.) a. Clean all mirrors b. Replenish soap, toilet tissue and hand towels c. Sweep, mop with disinfectant cleaner and rinse bathroom floors d. Clean urinals and commodes (inside and out) e. Check deodorizer block and replace if necessary f. Wipe down all sides of partitions g. Clean and disinfect basins and counter tops h. Empty and clean all waste receptacles, replace liners if necessary i. Polish all chrome and stainless steel with appropriate cleaners. a. Clean all doors, including entry doors, metal kick plates, door handles or push plates b. Clean all interior window glass, frames and sills

3 a. Dust and clean all air conditioning registers and air return vents b. Scrub and rinse all tile surfaces with a non-toxic tile cleaner Exterior Entry Areas: a. Sweep front entry steps and landing b. Remove any cigarette butts in ashtrays at front and rear entry ways c. Dust any spider webs off corners and surrounding the light fixtures at entry areas d. Mop front entry tile on top landing (during warm weather months only) PROJECT# 2- MUNICIPAL OFFICE ANNEX Offices/Corridors/Lounges/Foyers/Lobbies: a. Empty wastebaskets, replace bag liner if ripped, soiled or wet. b. Dispose of refuse by taking bags out the first floor rear double doors leading to the parking deck and placing it in the garbage cans along the wall, then set them on the sidewalk for pickup. c. Clean and polish all table and counter surfaces in lobby areas and conference rooms. d. Clean any area or item that obviously needs immediate attention due to incidental spills, leaks or debris. e. Clean all main entry glass (interior and exterior) f. Sweep and damp mop all hard flooring (including elevators and tile surfaced flooring); spot clean any dirt or stains with appropriate cleaners and solvents as needed to maintain an acceptable appearance. g. Vacuum all carpeting with approved vacuum cleaner. h. Restock kitchen towels when necessary i. Clean and sanitize drinking fountains. j. Spot clean any obvious stains or spills in carpeted areas with appropriate/approved cleaners. a. Clean all non-glass doors, door frames, and door hardware (i.e. handles, panic bars, etc.). b. Wipe down elevator walls with all-purpose cleaning spray or approved cleaners.

4 Restrooms: Addendum 2 c. Clean all elevator hand railings and metallic wall panels with stainless steel cleaner/polish. d. Feather dust desktops. Contractor not responsible for moving anything off desktops to dust. e. Sweep interior stairwell and landings. f. Sweep exterior sidewalk in front of the main entry doors. a. Dust off all picture frames hanging on the walls with feather duster b. Clean all wall plates, door hardware and stairwell railings c. Dust and clean all air conditioning registers and air return vents. d. Wipe down any spider webs from corners or ceilings. e. Clean baseboards. f. Wipe down all interior window frames, and sills with damp cloth. g. Vacuum all fabric-covered furniture and partitions. Annually a. Strip, scrub, rinse and wax hard floors and stairwells (excluding stone surfaced flooring) utilizing proper floor care machinery. b. Professionally clean all carpeted areas. (This service is to be provided within two months of start-up of contract and performed annually thereafter.) a. Clean all mirrors b. Replenish soap, toilet tissue and hand towel dispensers c. Sweep, mop with disinfectant cleaner and rinse bathroom floors d. Clean urinals and toilets (inside and out) e. Check deodorizer block and replace if necessary f. Wipe down all sides of partitions g. Clean and disinfect basins and counter tops h. Empty and clean all waste receptacles, replace liners if necessary i. Polish all chrome and stainless steel with appropriate cleaners. j. Clean showers in basement level - floor drains to be free of mold/mildew/hair/soap residue, etc. k. Clean off soap residue on soap dispensers. a. Clean all doors, including entry doors, metal kick plates, door handles or push plates

5 b. Wipe clean (with tile cleaner) all tiled wall areas a. Dust and clean all air conditioning registers and air return vents b. Scrub and rinse all tile surfaces with a non-toxic tile cleaner PROJECT#3- MARC TRAIN STATION (Monday - Friday) This station is to be cleaned 2 times per day (once in the morning at 8 a.m. & once in the afternoon at 3 p.m.) *The track platform is the responsibility of the Maryland Transit Authority. We do not do anything but remove trash from the trash cans along the platform. Lobby: Daily Restrooms: a. Dispose of trash and reline trash cans inside lobby b. Wipe off table tops c. Clean and sanitize water fountains d. Clean all glass windows (interior and exterior) e. Sweep lobby floor f. Wet mop floor g. Remove gum, candy, etc. from floor as necessary h. Pick up any pieces of paper, debris, etc. a. Sweep floor b. Wet Mop floor c. Refill toilet tissue, hand towels, and hand soap d. Clean mirrors e. Clean and sanitize sink basins f. Clean toilets thoroughly inside and out g. Wipe down tile walls Exterior of Station: a. Sweep sidewalk surrounding main station building b. Remove cigarette butts from sand buckets c. Remove gum, candy, etc. from sidewalk

6 d. Dispose of trash and reline trash cans around station and along the track platform. PROJECT #4 - DEPARTMENT OF PUBLIC WORKS Entrances/ Lobby Area/Offices/ Hallways/Corridors/Conference/Training Room: a. Empty wastebaskets, replace bag liner if ripped, soiled or wet. b. Dispose of refuse in garbage bags and place them in the dumpsters out back of DPW. c. Clean and polish all tables and counter surfaces (lobby areas, reception areas, conference and training rooms.) d. Empty recycle cans into the big recycling cans in the hallways. e. Clean any area or item that obviously needs immediate attention due to incidental spills, leaks or debris. f. Clean glass main entry doors (interior & exterior) g. Clean glass doors and interior windows in Communications office h. Vacuum all carpeting with approved vacuum cleaner. i. Refill hand towel dispensers. j. Clean and sanitize drinking fountains. k. Sweep or vacuum all tile flooring with appropriate equipment l. Wet mop tile flooring with manufacturer approved cleaners m. Spot clean any obvious stains or spills in carpeted areas with appropriate/approved cleaners. n. Vacuum all area rugs / runners / mats. o. Clean and sanitize all drinking fountains a. Sweep clean all interior landings and stairwells. b. Dust accessible areas on desks, bookcases / other wood furniture (unless obstructed with items such as books, file trays, pictures, etc.) Contractor is not responsible for moving anything off desktops to dust. c. Buff all tile floors. a. Dust and clean all air conditioning registers and air return vents. b. Wipe down any spider webs from corners or ceilings. c. Clean baseboards. d. Wipe down all interior window frames, and sills with damp cloth. e. Vacuum all fabric-covered furniture. f. Polish all chrome and stainless steel with appropriate cleaners.

7 Kitchens: Addendum 2 g. Dust pictures / wall items with feather duster. h. Clean all non-glass doors, door frames, and SANITIZE door hardware (i.e. handles, panic bars, etc.). Annually a. Strip, scrub, rinse and wax hard floors utilizing proper floor care machinery. (This service is to be provided within two months of start-up of contract or trial period and performed annually thereafter.) b. Professionally clean of all carpeted areas. (This service is to be provided within two months of start-up of contract or trial period and performed annually thereafter.) 3x per week a. Clean & sanitize kitchen tables. b. Clean & sanitize all kitchen counter surfaces c. Sweep floors. d. Replenish paper products, dish soap, and air fresheners. e. Empty waste cans, replace liners. f. Dispose of refuse in a designated outside dumpsters. g. Wet mop floors with approved products. h. Sanitize door handles. a. Wipe down top & front of refrigerators, microwaves, and vending machines (front only.) b. Wipe cabinet doors. c. Clean refrigerator interior. d. Clean all air conditioning registers and air return vents e. Clean all doors, including entry doors & metal kick plates Restrooms & Locker Rooms: a. Clean all mirrors b. Replenish soap, toilet tissue and hand towel dispensers. c. Sweep and mop with disinfectant cleaner and rinse bathroom floors. d. Clean urinals and toilets (inside and exterior surfaces). e. Wipe down all sides of partitions. g. Clean and disinfect basins and counter tops. h. Empty and clean all waste receptacles; replace liners. i. Clean off soap residue on soap dispensers.

8 j. Sanitize door handles. k. Clean working showers - floor drains to be free of mold/mildew/hair/soap residue, etc. a. Wipe clean (with tile cleaner) all tiled wall areas. b. Clean working, assessable showers - floor drains to be free of mold/mildew/hair/soap residue, etc. c. Flush floor drains with water and deodorizer. a. Dust and clean all air conditioning registers and return vents. b. Scrub and rinse all tile surfaces with a non-toxic tile cleaner. c. Polish all chrome and stainless steel with appropriate cleaners. d. Wipe waste can exterior. e. Locker fronts and tops. f. Use anti-clogging product in urinals (Banish provided by CoF) one (1) time a month for urinal and pipe maintenance or more frequently as needed and mutually agreed upon by CoF and cleaning crew g. Clean all air conditioning registers and air return vents h. Clean all doors, including entry doors & metal kick plates PROJECT #5 - WASTEWATER TREATMENT WASTEWATER TREATMENT PLANT (WWTP) (Offices in this area will be handled internally at this time) - Locker Rooms a. Clean all mirrors. b. Replenish soap, toilet tissue and hand towel dispensers. c. Sweep and mop floors with disinfectant cleaner and rinse floor surfaces. d. Clean urinals and toilets (inside and exterior surfaces). e. Wipe down all sides of partitions / walls. f. Clean and disinfect basins and counter tops. g. Empty and clean all waste receptacles; replace liners. h. Clean off soap residue on soap dispensers. i. Sanitize door handles. j. Clean windows / window sills. k. Clean and sanitize showers - floor drains to be free of mold / mildew/hair/soap residue, etc.

9 - Foyer/ Locker Rooms/ Lunch Room/ Hallways/ Conference Room/Storage Room / Laundry Area a. Clean glass in foyer inside and out. f. Clean the glass and door (rear exit door). g. Sweep and mop all floors with disinfectant cleaner; rinse floor surfaces. h. Clean and polish all tables and counter surfaces (lobby, reception, and conference room areas, and kitchen.) i. Vacuum storage room. j. Vacuum all area rugs / runners / mats. k. Clean and sanitize all drinking fountains. l. Sanitize door handles. m. Clean windows / window sills. n. Empty and clean all waste receptacles; replace liners. o. Washer and dryer area clean / vacuum lint off walls / around machines and empty lint tray. p. Wipe washer and dryer surfaces. a. Buff all tile floors PROJECT #6 - WATER WASTEWATER TREATMENT PLANT (WWTP) - 1 Restroom a. Clean all mirrors. c. Replenish restroom soap, toilet tissue and hand towel dispensers. d. Clean toilet (inside and exterior surfaces.) e. Clean and disinfect restroom sink. q. Sweep and mop floors with disinfectant cleaner; rinse floor surfaces. g. Empty and clean all waste receptacles; replace liners in all areas. h. Clean off restroom soap residue on soap dispensers. i. Sanitize door handles. j. Clean windows and windowsills (in rest room only.) - Water Quality Lab and Lab Hallway Area & 2 Offices a. Sweep / vacuum & wet mop floors using a disinfectant floor cleaner; rinse floors. b. Empty and clean all waste receptacles; replace liners in all areas. c. Sanitize door handles.

10 d. Note: Cleaning personnel are not to clean sinks, countertops, windows or window sills or refill towel dispensers in the main lab areas for safety reasons. e. Lab personnel will tend to these tasks in all of the lab testing areas. PROJECT #7 - WATER & SEWER FACILITY MAINTENANCE WASTEWATER TREATMENT PLANT (WWTP) WWTP Building #3 2 offices (Maintenance Office and Superintendent s Office): a. Sweep / vacuum & wet mop floors using a disinfectant floor cleaner; rinse floors. b. Empty and clean all waste receptacles; replace liners in all areas. c. Sanitize door handles. d. Clean door windows, windows and blinds as applicable. - Restroom a. Clean all mirrors. b. Replenish soap, toilet tissue and hand towel dispensers. c. Sweep and mop floors with disinfectant cleaner; rinse floor surfaces. d. Clean urinals and toilets (inside and exterior surfaces). e. Wipe down all sides of partitions / walls. f. Clean and disinfect basins and counter tops. g. Empty and clean all waste receptacles; replace liners. h. Clean off soap residue on soap dispensers. i. Sanitize door handles. j. Clean windows / window sills / blinds. PROJECT #8 - WATER & SEWER FACILITY MAINTENANCE Satellite Office at Linganore Water Treatment Plant: a. Sweep and mop floors with disinfectant cleaner; rinse floor surfaces. 4.3 SERVICE LOCATIONS The following is a listing of facilities and their current operating hours. The estimated square footages and suggested times for commencing of the required services are included. These times have some

11 flexibility unless otherwise noted. The schedule must ultimately be approved by the Facilities Managers and should remain consistent from week to week. Facility/Location City Hall, 101 North Court Street 3x week - Mon-Wed-Fri or 5x week Mon-Fri Suggested time: 8 pm Municipal Office Annex, 140 West Patrick Street 3x week - Mon-Wed-Fri or 5x week Mon-Fri Suggested time: 6 pm Marc Train Station 100 S East Street Required times: Monday - Friday 8:00 am & 3 pm Hours of Operation 8 hours, 5 days 8:00 am to 4:30 pm 8 hours, 5 days 7:00 am to 4:00 pm M-F 4:45 am 9:30 am 1:30 pm 8:30 pm Estimated square footage/ Suggested start times for service Restrooms: 12 Ceramic Tile: 1,039 sq ft Vinyl Tile: 615 sq ft Carpet: 14,812 sq ft Restrooms: 10 Ceramic Tile: 2,122 sq ft Vinyl Tile: 2,520 sq ft Carpet: 15,208 sq ft Restrooms: 2 Ceramic Tile: 96 sq ft Quarry Tile: 1,279 sq ft Public Works, 111 Airport Drive East (to include Buildings A, C, D & E1 additional 8,598 sq. ft) Suggested time: between 4pm and 4am WWTP Wastewater Treatment Area 100 Treatment Plant Road Suggested time: 5pm 24 hours, 7 days Restrooms / Locker Rooms: 16 Vinyl Tile: 2,027 sq ft Carpet: 18,335 sq ft 24 hours, 7 days Restrooms / Locker Rooms: Ceramic Tile: Vinyl Tile: Approximately sq. ft.

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