Hello Thank you for downloading this Changeover Bundle. Included in this bundle are 4 checklists:

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1 Hello Thank you for downloading this Changeover Bundle. Included in this bundle are 4 checklists: 1. Cleaning Checklist 2. Supplies to Replenish Checklist 3. Arrival Checklist 4. Final Touches Checklist This Changeover Bundle will take you from being filled with that sinking feeling at the thought of the time and effort you ll have to put into another changeover, to being super organised and in control. Following these checklists will take you:

2 All four checklists are a vital part of my changeover system and I couldn t manage without them. They help me to: - streamline - standardise - stay in control - plan ahead These checklists mean I don t have to put any thinking into what needs to be cleaned, checked, left out, purchased each time new guests arrive. I no longer have to carry lots of information in my head (which may well get forgotten) and I no longer have lots of hastily scribbled notes all over my desk, with prompts and reminders! These checklists are my prompts and reminders. After each changeover, if you re not involved, ask your housekeeper for a copy of these checklists. You can then keep track of any comments, understand what needs replenishing and note any problems encountered. As a business owner, you can than take necessary steps to rectify. Best of luck and please let me know how you get on. Karen

3 1. CLEANING CHECKLIST General Wipe skirting boards/picture rails Sweep and mop all floors Vacuum all carpets and rugs Empty waste bins and put new bin liner in all bins Look for/remove dust webs Dust items on walls eg clocks, picture frames, shelves, mirrors Dust windowsills Check windows/patio doors for finger prints Wipe down baby equipment Check all door handles and light switches are clean Needs attention next time Needs immediate attention Kitchen Dispose of any left over food Wipe work surfaces Clean toaster & bread bin Clean kettle/coffee machine Clean stove top Clean oven door/inside /grill Wipe cooker hood Clean dishwasher inside & out including the filter Clean microwave inside &out Wipe down front of units Check inside kitchen cupboards & wipe shelves Clean fridge/freezer inside & out and wipe top Clean sink, taps, draining board Clean filters on washer/ tumble dryer External Wipe down front door, external light etc Sweep entrance lobby Sweep patio

4 1. CLEANING CHECKLIST continued Dining Area Remove all traces of food from table and chairs Wipe table and chair legs Wipe place mats /coasters Check crockery is clean Check cutlery is clean Check glassware is clean Check for breakages/chips Needs attention next time Needs immediate attention Bedrooms Dust around bed frame Dust cabinets Dust inside wardrobe Clean under beds Wipe TV screens/hi-fis Ensure cushions, throws, pillow & mattress protectors are clean Living Area Wipe TV screen Clean under sofas Dust coffee table/chests Clean the log stove glass Clear out fire debris Check under sofa cushions Bathroom Clean shower screen/glass Clean shower head & slider Rinse & wipe tiled area in shower Clean mirror Clean inside & out of vanity cabinet Clean basin & basin taps Scrub soap scum from bath Clean bath taps Remove plughole debris Clean inside the toilet Wipe round toilet bowl, seat & lid

5 2. SUPPLIES TO CHECK AND REPLENISH CHECKLIST Bedroom Cotton wool pads & buds Tissues Emergency box Babies Emergency box My stock is running low Out of Stock Bathroom(s) Handwash Toilet rolls Living Room Tissues Tealights Logs Kindling Matches Fire lighters Kitchen/Utility Bin bags Foil /Cling film Food bags Teabags /Sugar/Coffee Kitchen Roll Handwash Cleaning cloths/scourers Laundry detergent General cleaning products Washing up liquid/ Dishwasher tablets First aid box Paper napkins General Fuses Batteries Spare light bulbs BBQ coals

6 3. ARRIVAL CHECKLIST Welcome Tray Homemade jam Homemade chutney Homemade cakes/biscuits Bread Milk Fizz or wine My stock is running low Out of Stock General Welcome/Information Folder Fresh flowers Guest toiletries Logs, kindling, matches Postcard with stamp Handwritten card Tourist leaflets Evaluation form Special gift eg Easter egg For Children Baby equipment as requested: Cot/highchair/stairgate Potty/toddler step/bed rail Steriliser/changing mat Box of garden toys Swings in garden Laundry Beds made up Towels on bed (hand and bath towel per bed space) Bathmat Bathrobes Tea towel (x 2) Hand towel (one per basin) Oven glove

7 4. FINAL TOUCHES CHECKLIST Plump up sofa cushions Arrange scatter cushions neatly on sofa and beds Straighten duvet covers and throws Hang curtains evenly and symmetrically Arrange flowers neatly in a vase Arrange books, magazines neatly on the shelf/table Lift out wine glasses, teapot etc on welcome tray Set the fire ready to light Check towels neatly folded on beds Remove any post Ensure dining chairs and patio chairs are pushed under the table Ensure heating off or set to timer depending on the season Final check through of the cleaning (using the cleaning checklist)

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