Zip Autoboil Installation and Operating Instructions

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1 Zip Autoboil Installation and Operating Instructions Zip Autoboil 15 Litre White Zip Autoboil 15 Litre Stainless Steel Zip Autoboil 25 Litre White Zip Autoboil 25 Litre Stainless Steel Zip Autoboil 40 Litre White Zip Autoboil 40 Litre Stainless Steel Page 1 of 24

2 Contents Read These Warnings First... 3 Installation Requirements... 3 Installation Procedures... 4 Step 1 Positioning... 4 Step 2 Fastening... 4 Step 3 Connecting Plumbing Venting Electrical... 6 Step 4 Installing Tap... 6 Step 5 Commissioning - Filter Flush & Calibrate... 7 Menu Operation... 9 Wall Mounting Template Dimensions Spare Parts Exploded View Diagram Problem Solving Fault Codes Table Earthing Continuity Verification Operating Procedures Filter Replacement Cleaning End of Life Disposal Contact Details Note: All plumbing must comply with the relevant parts of AS/NZS 3500 All electrical must comply with the relevant parts of AS/NZS 60335/3000 This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. For products sold in Europe, this appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children should be supervised to ensure that they do not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision. This appliance is intended to be used in household and similar applications such as - Staff kitchen areas in shops, offices and other working environments; - Farm houses and by clients in hotels, motels and other residential type environments; - Bed and breakfast type environments; - Catering and similar non-retail applications. Page 2 of

3 Read These Warnings First Please read all installation requirements, installation procedures and precautions before installing any Zip Autoboil instant boiling water heater. Never attempt to install any Zip Autoboil instant boiling water heater without reading all of the applicable instructions. In some hard water areas where mineral scale accumulation in the boiling chamber of the Zip Autoboil may become a problem, consideration should be given to the maintenance required. A suitable form of water treatment may be necessary. The cold water supply to this appliance must be potable and fall within your local authority s guidelines. All plumbing connections must be made in accordance with local regulations. The Zip Autoboil instant boiling water heater is not intended for use by young children or infirm people without supervision. Young children should be prevented from having access to ensure that they are not able to use or play with the heater. This appliance must be earthed. If the power supply cord is damaged it must be replaced by a Zip authorised agent or a qualified electrician. Do not remove the cover of the heater under any circumstances without first isolating the heater from the power supply. Do not use strong, corrosive or abrasive cleaners to clean the case of the heater. Frost protection: If this heater is located where ambient air temperature could fall below 5ºC when the heater is not in use, do not turn off the appliance electrically. This safeguide does not offer the same protection to the connecting pipework and fittings. The ambient temperatures this unit must operate within is 5ºC - 50ºC. This heater is intended only for indoor use and should never be installed outdoors or be exposed to the elements of nature. This unit must not be positioned in an area that may be cleaned by a water jet. This unit must not be cleaned by a water jet. Installation Requirements Model Element Power Connections 15L 1 x 2.4kW 25L 40L 1 x 3.6kW 2 x 3kW Use single phases power connection. May also be wired to a 15A or 10A GPO respectively 2 phases or the same phase applied to the two live connections - 6kW Before installing, ensure that the following are available: a) Sufficient space to position the heater so there is at least 100 mm clearance above the heater for service access, 150 mm to its right and 80 mm to its left the tap outlet must be positioned at least 300 mm above a draining board or drip tray. b) The unit is typically connected to /415V power to the terminal block within the heater through the rear panel (use the paper mounting template as a guide). The connecting cable must be sufficient power rating for the heater, see table on the left for information. The user accessible wall-mounted power switch must be installed in accordance with wiring rules. It shall provide Page 3 of 24

4 Approximate Weight When Filled 15 Litre models 34.5 kg 25 Litre models 47 kg 40 Litre models 71 kg Installation Requirements all-pole disconnection with a switch contact separation of at least 3 mm (see step 3.3 on page 6). c) Cold water supply with a minimum working pressure of 70 kpa and a maximum working pressure of 700 kpa connected via an isolation valve. d) Outlet drainage to a sink draining board or to a drip tray. e) Access to drainage from a vent situated at the base of the heater. f) If the water pressure is likely to exceed 700 kpa, a 350 kpa pressure reducing valve must be installed in the cold water supply line. f) In all installation instances the walls of the heater must be vertical and the base horizontal, there can be no exceptions to this rule. Installation Procedures COLD INLET 80 mm minimum clearance from left edge to wall 300 mm VENT OUTLET 100 mm minimum clearance INLET POSITION VENT POSITION 150 mm Refer to the mounting-hole template on page 19. Read the installation and operating instructions completely. Decide whether to install with concealed or exposed plumbing and/ or electrical connections. Concealed connections are preferred for superior appearance. Step 1 Positioning Position the heater so the tap will drain on to a draining board or drip tray. Position the base of the tap to be not less than 300 mm above the draining board (height should be increased only if essential for filling larger vessels). Provide clearance for service access of not less than 100 mm top, 150 mm to its right and 80 mm to its left. Mark corner positions for the heater on the wall so as to position the paper mounting-hole template. Step 2 Fastening Position mounting-hole template on wall and drill holes where shown. Page 4 of

5 Installation Procedures Concealed Inlet 45 mm Concealed Vent Remove cover fastening screws from heater and lift whole cover off heater. Install plumbing and wiring and prepare pipe ends and wiring ends as shown. Screw heater chassis to the wall using screws or bolts suited to the wall. Screws or bolts must be capable of supporting the heater weight when filled. Step 3 Connecting THE FOLLOWING PROCEDURE IS TO BE DONE BY AN AUTHORISED INSTALLER ONLY. Warning: If pressure is likely to exceed 700 kpa, a pressure limiting valve must be installed in the cold water supply line. Zip recommends a valve rated at 350 kpa for this application. 3.1 Plumbing For exposed plumbing connection, connect the cold water inlet pipe from the base of the heater directly to the 12.7 mm compression fittings. For concealed plumbing connections, connect the cold water pipe through the rear of the chassis using a 12.7 mm capillary elbow (# 63 Swivel Elbows). Cold water pipes must be flushed before connection to the inlet. Any clogging due to sediment or fines will adversely affect the operation of the heater. It is recommended that the heater be installed with a stop cock which allows it to be isolated from the mains supply for servicing. Water pressure requirements: Minimum - 70 kpa maximum kpa. Vent line Visible Tundish 3.2 Venting A vent at the base of the heater must be plumbed to a safe visible location as, under certain conditions, it may discharge cold or boiling water and/ or steam. For exposed vent plumbing, connect vent outlet from the base of heater to a 12.7 mm pipe which has a continuous fall, is no more than 3 metres long, has no more than 3 right angle bends, and visibly discharges to a waste water drain. Alternatively attach a tun dish to the wall as shown and plumb away to waste. Note: when routing the plumbing for the vent / tundish installed and mains inletline, ensure you do not obstruct filter access for filter replacement Page 5 of 24

6 Fig.1 Fig.2 Live Phase 2 Live Phase 1 Earth Neutral Live Earth Neutral Electrical connection for units with 2 elements (40L models). Electrical connection for units with 1 element (15L & 25L). Installation Procedures 3.3 Electrical Warning: Do not turn on the power until instructed. Water must first be available from the tap outlet to prevent damage. All wiring must be performed by a qualified electrician. For concealed electrical connections, connect a power cable from the rear of the heater to the terminal block within the heater as shown, refer to diagrams Fig.1 and Fig.2. For surface mount installations run the power cable through the cable entry gland at the bottom of the unit to the terminal block within the heater. Ensure the cable is firmly secured. Step 4 Installing Tap Thread Tape 1. Fit the cover to the unit and fix with screws top and bottom. 2. Ensure sufficient thread tape is applied to the thread. Lock nut 3. Turn the tap fully clockwise onto the outlet tube until it touches the lock nut and is in an upright position. 4. Use the spanner supplied to tighten the lock nut anti-clockwise. Page 6 of

7 Installation Procedures Step 5 Commissioning - Filter Flush & Calibrate Warning: Do not turn on the power until instructed. Water must first be available from the tap outlet to prevent damage. Fig.3 Filter Flush 1) Ensure filter flush valve lever is rotated to down position, see Fig.3. 2) Turn on the mains water. Allow at least 5 litres of water to flush through the filter. Make sure there is water flowing from the vent outlet (i.e. the valve setting is correct). Water should not flow into the tank. 3) Once the filter flush is complete, rotate the valve lever 1800 (either way) to the FILTERED position (Fig.4). Fig.4 Depress Filling Tank 1) Depress the lever as shown in Fig.4. 2) Open the tap (push the lever backwards) into the locked open position (Fig.4) and allow the tank to fill until water flows from the tap outlet. 3) Once the water is available from the tap, turn off the mains water and close the tap outlet. 4) Turn on the power to the unit (water must be in the tank). 5) Touch the white circle next to the left of the [Tick] to Continue For screen operation, see the section on Menu Operation. 6) Boiling Calibration will commence. It will take several minutes for the water to boil Page 7 of 24

8 Installation Procedures Inlet water temp 15 C 10 C 15 Litre models 40 min 43 min 25 Litre models 47 min 50 min 40 Litre models 60 min 64 min Calibrating Completed 7) When it completes (as prompted), turn on the mains water supply. 8) Select to Continue 9) The home screen will be shown (see section 2.1). 10) The tank will fill and heat. It will take the initial times shown in the table to reach the final state. Page 8 of

9 Menu Operation 1.Understanding Icons and Buttons The Autoboil uses a display and button menu system for setup and operation adjustment. The display does not have a touch screen feature. The side buttons are used to navigate, perform selections and modify values. The icon changes according to the button action. A button has no function when no icon is shown. Move to the next item able to be highlighted. Move to the previous item able to be highlighted. Confirm menu selection. Move to the previous menu. Perform one of 3 functions: 1. Move to the menu titled by the highlighted item. 2. Select the currently highlighted item to adjust it. 3. Confirm the value of a selected item. Increment the item selected. Decrement the item selected. 2.Home Screen Content 2.1 Normal Mode Button 2 shows faults information. Refer to Fault Codes Table for fault information. Button 3 shows more information about the filter life Page 9 of 24

10 Using menu. to navigate to the filter life settings Menu Operation Filter Indication: Days remaining of filter life. Shown red, filter needs replacement. Sleep Mode Indication: Unit will enter sleep mode at the time shown. Button 4 will show more information about the sleep mode settings. Using menu. to navigate to the sleep mode settings Fault Indication: Unit will enter sleep mode when it is dark. All sleep saving modes are disabled. There are no current faults. Shown red, there are current faults. To see fault, press button 2 and refer to fault codes table at the back of this book. 2.2 Sleep Mode Trigger Indication: Unit will exit sleep mode at the time shown. Unit will exit sleep mode when ambient light returns to normal (bright room). Page 10 of

11 Menu Operation 2.3 Sleep Override Mode Awake time remaining: Unit will return back to sleep mode after this time. 3. Settings Menu Select on the home screen to navigate to the main menu. Choose Settings and select Main Menu Settings Menu Choose an option and select Page 11 of 24

12 Menu Operation 3.1 Settings - Date/Time 3.3 Settings - Sleep Modes From the settings menu choose and select Settings From the settings menu choose and select Sleep Modes Navigating using and Sleep Trigger Perform a selection or confirm an adjusted value using Adjust the date/time values using and Note: Time can be in 12hr or 24hr mode. Choose Sleep Trigger and select, and to select the trigger for the unit to enter its sleep mode. Confirm using and return to the previous menu. To set up time choose a selection, then Disabled the unit will not enter its sleep mode. Adjust value by using and then to confirm. Follow similar steps to set up date. 3.2 Settings - Temperature From the settings menu choose Settings and select, and to adjust boiling point. Confirm using menu. and return to the previous Timer Ambient Light Sleep Action the unit will use the on/off timer settings to enter and exit its sleep mode. the unit will enter its sleep mode when darkness is detected and will exit its sleep mode when the ambient light returns to a normal level (bright room). Choose Sleep Action and select and to select the heating mode action when the unit is in its sleep mode. Confirm using and return to the previous menu. Note: Setting high temperatures may require boiling calibration to prevent excessive steam release or high energy usage (see section 4.2). Page 12 of

13 Menu Operation 68 C While the unit is in its sleep mode the set point of the water will be reduced to 68 C. Off Timer Settings While the unit is in its sleep mode no heating of the water will occur. Saving changes to exit the timer settings menu. A confirmation menu will be shown. Choose Continue to save changes and to confirm. Choose Cancel to discard changes and to confirm. Choose Sleep Action and select and to select the trigger for the unit to enter its sleep mode. Confirm using menu. and return to the previous 3.4 Settings - Filter From the settings menu choose Filter and select Everyday Weekdays Weekends Individual Days Adjust on/off timer settings for all 7 days simultaneously. Adjust on/off timer settings for all 5 weekdays simultaneously. Adjust on/off timer settings for the 2 weekend days simultaneously. Adjust on/off timer settings for the 7 days separately Internal / External Filters Choose Internal or External and select Individual Days Settings Choose one of the following options and select Choose item and adjust value, then to confirm. Note: There is a similar set of menus for both internal and external filters Page 13 of 24

14 Menu Operation Filter Life / Usage This allows modification of filter life and usage parameters. Choose Continue and select to reset the filter usage counter. Filter Life Options are: Disabled (no filter replacement reminder will be shown on home screen) 1-14 months (Default 12 months) Filter Usage Automatically increments daily. This is reset to 0 Days when a filter reset is performed. Can be adjusted if a partially used filter is inserted. The days remaining of the filter shown on this menu and on the home screen are based on these 2 parameters Filter Log The log shows the dates that the filter usage counter was reset and the days used before the reset was performed. Use and to scroll through the log history. 4. Install Menu Select on the home screen to navigate to the main menu. Choose Install and select Replace Filter This action will reset the filter usage counter. A reminder is shown to flush the new filter before doing this (see page 21 - Filter Replacement). Select to continue after flushing. Page 14 of

15 Menu Operation 4.1 Install - Light Calibration From the install menu choose Continue and select Before continuing ensure the unit is in its normal typical light environment and the front panel is not covered. The unit will heat the water for boiling calibration. This may take several minutes depending on the initial water temperature. When it completes the screen will automatically return to the install screen. 4.3 Install - Power Cycle Select to perform the calibration. It will complete after 6 seconds. From the install menu choose Power Cycle and select This will turn the unit briefly off then on (restart). All custom settings will be retained. Choose Continue and select to perform the power cycle. Select to continue. 4.2 Install - Boiling Calibration This automatically corrects for boiling point differences at each installation site. The unit was calibrated by the installer at installation; however the installation environment may have changed requiring recalibration of the boiling point. Incorrect boiling calibration points may cause excessive steam vent releases, or increased energy usage. From the install menu choose Continue and select Page 15 of 24

16 Menu Operation 5. Info Menu Select on the home screen to navigate to the main menu. 5.2 Info - Current Fault From the info menu choose Current Fault Choose Info and select 6. Service Menu Note: The service menu is used by technicians only for diagnostic purposes. Choose value then select 5.1 Info - Product From the install menu choose Product Page 16 of

17 Wall Mounting Template Dimensions (40lt) (40lt) (10lt, 15lt, 25lt) (10lt, 15lt, 25lt) (10lt, 15lt, 25lt, 40lt) (10lt, 15lt) (25lt) (10lt, 15lt) (10lt, 15lt, 25lt, 40lt) (10lt, 15lt, 25lt, 40lt) (40lt) (25lt) COLD INLET VENT External Plumbing Electrical Wiring (10lt, 15lt, 25lt, 40lt) Internal Plumbing (10lt, 15lt, 25lt, 40lt) (10lt, 15lt, 25lt, 40lt) (10lt, 15lt, 25lt, 40lt) (10lt, 15lt, 25lt, 40lt) (10lt, 15lt, 25lt, 40lt) (10lt, 15lt, 25lt) (10lt, 15lt, 25lt) (40lt) Wall template for 15 litre, 25 litre & 40 litre models Page 17 of 24

18 Spare Parts Item Kit Number Description Elbow Stem 1/4" Cistern Lid EB & AB Grommet Cistern Gasket Ball Valve Assy Cistern Overload Grommet Cistern to Tank Seal Transfer Tube Metering Tube 2.4kW Element 15lt Metering Tube 3.6kW Element 25lt Metering Tube 2 x 3.0kW Element 40lt Pole Contactor 40lt Pole Contactor 25lt PCB Heatsink Assy Filter Flush Valve Ribbon Cable Side Release Plug Filter Head Kit (no bracket) Mains Inlet Assy mic Zip Filter Size Steam Sensor NTC Item Kit Number Description Tap Top Assy Flow Insert Tap Body Tap Lock Nut Escutcheon AB Fascia & PCB Assy Hot Tank NTC Drain Cap & Seal Kit Cleaning Hole Cover Kit kW Element 15lt kW Element 25lt kW Element 40lt kW/380 Element 25lt kW/415 Element 40lt Cistern Gasket Kit Cistern Assy Tap Assy Vent Bush Assy Tank Assy 40lt Tank Assy 25lt Tank Assy 15lt Tap Outlet Assy Loom PCB to Overload Loom Contactor to Overload Loom PCB to Terminal Page 18 of

19 Exploded View Diagram Page 19 of 24

20 Problem Solving Symptom Possible Cause Solution Incorrect filter flush valve setting. Check filter flush valve position (see Step 5, page 7). Fails to dispense water. Water not boiling. Runs out of boiling water and fails to refill. Outlet tap drips. Overflow from vent. Excessive steam from vent. Power on but no heat. Overload repeatedly tripping with excessive steam. Overload repeatedly tripping without excessive steam. Sleep/Wakes incorrectly when room is light/dark. Incorrect filter insertion. Water isolating valve turned off. Blocked filter, blocked meter tube, blocked strainer, jammed ball valve assembly. Incorrect temperature setting. Incorrect sleep mode setting. No power. Faulty thermostat, faulty element, faulty cutout. Requires boiling calibration. Incorrect filter flush valve setting. Incorrect filter insertion. Internal adjustment. Requires light calibration. Incorrect sleep modes settings. Check filter is inserted correctly (see page 21). Check water supply valve. Contact Zip authorised agent. Check temperature setting (see section 3.2). Check sleep mode settings (see section 3.3) or reset settings from service menu. Check power supply. Contact Zip authorised agent. Perform boiling calibration (see section 4.2). Check filter flush valve position (see Step 7, page 8). Check filter is inserted correctly (see page 21). Contact Zip authorised agent. Perform light calibration (see section 4.1). Check sleep mode settings (see section 3.3) or reset settings from service menu. Page 20 of

21 Fault Codes Table Error Code Error meaning Solutions 0 Boiling sensor is open circuit Call Zip Service 1 Boiling sensor has a short circuit Call Zip Service 2 Steam Sensor is open circuit Call Zip Service 3 Steam sensor has a short circuit Call Zip Service 4 Calibration error!! Call Zip Service 5 6 Boiling calibration error, insufficient steam temperature when boiling sensor registered over 90 c Max temp error. The maximum temperature reached is lower than 92 c during the calibration process. Call Zip Service Check your height above sea level. Call Zip Service. 7 8 Over temp error. A constant temperature over 103 C has been reached during the calibration process. Calibration error, water temperature is falling or constant when maximum element power is applied. Make sure there is an airgap in the vent line. Call Zip service. When water runs from the outlet tap turn water supply off to unit. Restart calibration. Earthing Continuity Verification If required, an earth continuity test can be performed by testing between the earth pin on the products lead and a exposed piece of metal on the case and the tap body. Warning: this appliance must be earthed. Following remedial service the earthing continuity of the heater must be checked by a qualified technician using an appliance tester, or continuity tester of accuracy Class 5 or better. Class 5 denotes an accuracy of 5% full scale deflection. 1. Isolate power supply. 2. Set meter to 0 ohm with leads connected together. 3. Connect one test lead to the earth pin on the three pin plug. 4. Connect the other test lead to a bare patch of metal (preferably on the edge) of the top of the cover, then to the front cover of the unit, and then to the tap. Warning- the water may be boiling - show extra care. 5. Test that in every instance the electrical resistance does not exceed 1 ohm Page 21 of 24

22 Operating Procedures Tap Operation Boiling water Zip Autoboil is fitted with a two-way tap for filtered instant boiling water. For instant boiling water, gently pull the top of the tap forward. Boiling water will flow until the tap handle is released. This operation gives fingertip flow control for safe filling of cups and mugs. To fill larger vessels such as teapots and saucepans, rotate the tap 180 degrees and depress it until it locks into a horizontal position. Boiling water will flow until the tap is returned to its normal vertical position. This operation allows the vessel to be filled without holding your hand where it may be affected by steam. Filter Replacement Fig.1 NOTE: For safe operation, the filter cartridge should be replaced every 6-12 months, or earlier if you notice a persistent reduction in water pressure from the appliance or an unpleasant taste or odour in the water. To Replace Filter: Turn the filter anti-clockwise (fig.1) and pull the cartridge down (fig.2). Have an absorbent cloth ready as a small amount of water will be released as the filter is removed. The cartridge should release from the filter head. 1. Turn the filter anti-clockwise. Replace with a new filter by gently pushing up, engaging the key and turning the filter clockwise until the filter clicks or locks into place. Perform filter flush by following the filter flush steps on page 7 (Step 7 - Commissioning). Fig.2 Go to [Replace Filter] screen to reset the filter usage counter. Follow the instructions on page 14 (3.4.3 Replace Filter) section for details of menu operation. Warning! Not changing filtration cartridges when required, may cause the water to become biologically unsafe. 2. Remove the filter by gently pulling down. If the Zip Autoboil is switched off for a long period of time (e.g. More than a weekend), run water through the outlet for at least 5 minutes before consumption. Page 22 of

23 Filter Replacement Use only Zip Filter in this product to ensure effective filtration and operation. Replacement filter cartridges can be obtained through plumbing suppliers or directly from Zip. Filter replacement instructions are included with the filter cartridge spare part kits. Dispose of the filter cartridge responsibly. Cleaning Cleaning Case Do not use strong, corrosive, spray or abrasive cleaners. Clean the case with a soft cloth or sponge and mild soapy water. End of life disposal In order to help preserve our environment we ask that you dispose of this product correctly. Please contact your local city council for collection centre details Page 23 of 24

24 Contact Details Head Office Zip Heaters (Aust) Pty. Ltd. ABN Allingham Street Condell Park NSW 2200 Postal: Locked Bag 80 Bankstown 1885 Australia Website: Telephone (02) Free Call As Zip policy is one of continuous product improvement, changes to specifications may be made without prior notice. Images in this booklet have been modified and may not be true representations of the finished goods. The standard cup referred to in this publication is 167 ml (6 fl oz) Zip Heaters (AUST) Pty. Ltd. All Rights Reserved. The terms Zip, Autoboil, Power-Pulse, GlobalPlus, MicroPurity are trademarks of Zip Heaters (AUST) Pty Ltd. Products described in this publication are manufactured under one or more patents and further patent applications are pending. One or more products described in this publication are also registered designs of Zip Heaters (AUST) Pty Ltd. This user manual has been written according to application firmware version 1.2. Please check the following website for the latest user manual: Page 24 of

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