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14 Beyond Pesticides: Healthy Homes by Families & Landlords

15 OVERVIEW Healthy Homes Pests 101 Healthy Homes 2018 Fill in the Gaps

16 Healthy Homes Call first to check vaccine availability

17 Home Visits CLICK HERE TO TYPE IN TEXT Call first to check vaccine CLICK HERE TO availability TYPE IN TEXT CLICK HERE TO TYPE IN TEXT CLICK CLICK HERE HERE TO TYPE TO TYPE IN TEXT IN TEXT

18 Healthy Home Keep it Clean and Reduce Clutter Keep it Dry Keep it Well-Ventilated Keep it Pest-free Free of dangerous chemicals

19 Outreach in San Mateo County Families Apartment Buildings Call first to check vaccine availability 358 Click to edit 42 Click to edit

20 East Palo Alto (to be completed) Edit text CLICK HERE TO TYPE IN TEXT Call first to check vaccine CLICK HERE TO availability TYPE IN TEXT CLICK HERE TO TYPE IN TEXT CLICK HERE TO TYPE IN TEXT

21 PESTS 101 Call first to check vaccine availability

22 Pest and Human Needs Food Water Retail Shelter pharmacy or store

23 Food Water Shelter Retail pharmacy or store

24 Retail pharmacy or store Access

25 Retail pharmacy or store Access & Shelter

26 DIY Call first to check vaccine availability

27 Over the Counter=Over the Top Allergens Poisons Retail pharmacy or store

28 Powder Retail pharmacy or store

29 Healthy Homes 2018 Call first to check vaccine availability

30 RESPONSIBLITY Tenants Report problems Housekeeping Pest-free Furniture

31 Tenants

32 RESPONSIBLITY Property Managers/Owners Maintenance Repair Pest Control

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34 Property Owners

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36 Call first to check vaccine availability

37 FILL THE GAPS Call first to check vaccine availability

38 House- Repair Pest Follow-up keeping Maintenance Call first to check vaccine availability Control Services Pest Control Service Gap - IPM Policy CLICK HERE TO TYPE IN TEXT

39 WORKSHOPS Follow-up IPM FAMILY LANDLORD PEST CONTROL Call first to check vaccine availability

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43 In 3 Steps, Integrated Pest Management (IPM) denies pests what they need to survive IPM utilizes structural pest control to deny pests access and reduce dependency on pesticide treatments that address symptoms but not causes. Dependence on monthly or complaint-based treatments without prevention may result in high expense without abatement over the long term. Prevent pest entry by identifying points of entry and sealing them with high quality material. Copper wool combined with caulk and an escutcheon plate are effective barriers. Spray foam insulation will not seal out pests; rodents can chew through and use it for nesting. Focus on the building; treat adjacent units or the entire building, depending on the pest population. Treating affected units only will cause roaches to spread to other units. Rodenticide bait boxes alone are not effective if other food sources are available. If food is available within 10 feet they may not eat bait. Check for rodent presence inside and under appliances. You can find IPM providers here: EcoWise Certified: ecowisecertified.org GreenShield Certified: greenshieldcertified.org/providers GreenPro: whatisgreenpro.org Contact Cynthia Knowles for a free IPM consultation at (650) or cknowles@smcgov.org Pests need water, food, and shelter to live, just like you. Here s what you and your tenants can do to get rid of them and prevent them from invading your building. 3 Steps to a Pest-free Apartment: 1 Keep them out 2 Dry them out 3 Starve them out Free Consultation San Mateo County offers free Integrated Pest Management (IPM) Consultation to help you more effectively eliminate pests and vermin from your rental properties. IPM is a comprehensive approach to pest management that targets the conditions that allow pests to thrive. IPM is affordable, more effective, and healthier for people and the environment than pesticide-centered approaches. By using an IPM plan you greatly increase the success of your pest control efforts, reducing stress and saving money. To get started, contact Cynthia Knowles at (650) or cknowles@smcgov.org Steps to a Pest-Free Apartment San Mateo County offers free Integrated Pest Management (IPM) Consultation to help you more effectively eliminate pests and vermin from your rental properties. These work for fighting mold too! 1/2018 County of San Mateo. Funded by Measure K. San Mateo Landlord Brochure v06.indd 1 1/12/18 11:23 AM

44 Prevent access, seal them out Reduce moisture Building maintenance is essential to keeping pests away. Deny them access by sealing them out. Property owners are responsible for repairing drips and leaks, and cleaning and repairing roof gutters; assure water drains away from building. Take away pests food, water, and shelter b a c Seal all cracks, crevices and gaps in walls and ceilings and around electrical outlets with high grade caulks. Spray foam is not sufficient. Maintain all fans ventilation is essential to pest prevention. Remind tenants to: Reduce clutter, store food in sealed containers, and remove recyclables and garbage frequently. Seal around utility lines and pipes at wall entry points with cooper wool and caulk. Add an escutcheon plate or pipe skirt. Spray foam or steel wool alone are not sufficient; mice chew through them. Encourage tenants to: Clean crumbs and spills frequently. Clean grease on and around the stove on a regular basis. Ventilate often open curtains and windows; use fans when cooking and bathing. Reduce moisture by reporting drips and leaks to your landlord. Keep out rodents by reducing gaps below doors down to 1/4 inch. Use a rubber-encased steel fabric sweep or high density brush. Separate furniture and appliances from walls. Reduce clutter in closets by storing items in plastic containers, raising items off floor. Dry moisture from windows and walls after bathing. Thin out dense trees and overgrown plants that can shelter rodents. Trim branches that make contact with gutters and roofs. We re here to talk to you! Contact Cynthia Knowles for a free IPM consultation at (650) or cknowles@smcgov.org. San Mateo Landlord Brochure v06.indd 2 1/12/18 11:24 AM

45 Steps to a Pest-Free Apartment Prevent access, seal them out a Seal all cracks, crevices and gaps in walls and ceilings and around electrical outlets with high grade caulks. Do not use spray foam. Seal around utility lines with copper wool, caulk and a pipe plate. Steel wool alone is not sufficient, mice can chew through it. Keep out rodents by reducing gaps below doors down to 1/4 inch. Use a rubber-encased steel fabric sweep or high density brush. Thin out dense trees and overgrown plants that can shelter rodents. Trim branches that make contact with gutters and roofs. Reduce moisture Property owners are responsible for repairing drips and leaks, and cleaning and repairing roof gutters; assure water drains away from building. Take away pests food, water, and shelter c b Maintain all fans ventilation is essential to pest prevention. Encourage tenants to: Ventilate often open curtains and windows; use fans when cooking and bathing. Separate furniture and appliances from walls. Dry moisture from windows and walls after bathing. Remind tenants to: Reduce clutter, store food in sealed containers, and remove recyclables and garbage frequently. Clean crumbs and spills frequently. Clean grease on and around the stove on a regular basis. Reduce moisture by reporting drips and leaks to your landlord. Reduce clutter in closets by storing items in plastic containers, raising items off floor. Free Consultation San Mateo County offers free Integrated Pest Management (IPM) consultation to help you more effectively eliminate pests and vermin from your rental properties. IPM is a comprehensive approach to pest management that targets the conditions that allow pests to thrive. IPM is affordable, more effective, and healthier for people and the environment than pesticide-centered approaches. By using an IPM plan you greatly increase the success of your pest control efforts, reducing stress and saving money. To get started, contact Cynthia Knowles at (650) or cknowles@smcgov.org San Mateo Landlord Insert v06.indd 1 3/12/18 10:21 AM

46 Pests need water, food, and shelter to live, just like you. Here s what you and your tenants can do to get rid of them and prevent them from invading your building. San Mateo Landlord Insert v06.indd 2 3/12/18 10:21 AM

47 3 Steps to a Healthy Home A dry, clutter-free and clean home is a healthy home. Pests need food, water and shelter to live, just like you. To avoid pests and mold growth: reduce clutter and moisture, ventilate, fix leaks, and keep food in airtight containers. Contact Cynthia Knowles (650) or cknowles@smcgov.org smchealth.org/healthyhome

48 1 Reduce Moisture You are responsible for reducing humidity in your home. How? Ask the Landlord to repair plumbing: drips, leaks, holes and cracks around pipes Ventilate by opening windows & using fans in the bathroom and kitchen Move electric appliances and furniture away from the wall; roaches live there Dry window panes & walls that become wet after bathing or sleeping Stop drips and seal holes & cracks. Ventilate while bathing and cooking. Open curtains & windows. Separate the fridge and furniture from walls. Dry moisture on windows and walls. The Landlord is responsible for repairing leaks and drips, and for sealing holes and cracks around plumbing.

49 2 Reduce Clutter Food Small spaces easily accumulate large amounts of clothing, shoes, food, plastic bottles, trash and any typical household item. Clutter increases moisture, mold growth and hiding places, perfect conditions for the spread of pests such as roaches and mice.

50 2Clothing

51 Keep it Clean Garbage & Recyclables Roaches are attracted to trash and food-stained containers Rinse out recyclables Store trash and recyclables in sealed containers Empty garbage & recyclables several times per week, every day if necessary3 Keep garbage tightly covered; sprinkle baking soda in bottom of container. Keep recyclables tightly covered.

52 3 Keep it Clean Keep food in sealed containers & clean with less toxic products Keep food in sealed containers. Do not leave pet food or water out overnight. Clean crumbs, spills, and grease. Pest-proof food by storing packages in containers. Plastic packaging & bags alone do not protect from pests. Save money and be safe with less toxic cleaning products such as baking soda, liquid soap, and vinegar.

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58 Monthly Landlord and Tenant Petitions Numbers Habitability and Maintenance 2 Rent Ceiling Violation 0 Stipulated Petition to Add/Subtract Pet Fee 0 Landlord's Failure to Register 0 Landlord Fair Return Petition 0 Appeals 0 TOTAL 2 Public Inquiries Numbers Tenant Walk-Ins 7 Landlord Walk-Ins 7 Other Walk-Ins 11 Phone Calls 31 s 361 TOTAL 417 Monthly Notices Received Numbers 3 Day Notices (Not WPC) 6 WPC 3 Day Notices 32 Unlawful Detainers (Not WPC) 2 WPC Unlawful Detainers 0 Change in Tenancy/Vacany Reg. (Not WPC) 2 WPC Change in Tenancy/Vacancy Reg. 58 Sep-18

59 Program in Numbers Program Year to Date Petitions Filed Numbers Habitability and Maintenance 5 Rent Celining Violation 1 Stipulated Petition to Add/Subtract Pet Fee 0 Landlord's Failure to Register 0 Landlord Fair Return Petition 0 Appeals 1 TOTAL 7 Public Inquiries Numbers Tenant Walk-Ins 10 Landlord Walk-Ins 33 Other Walk-Ins 24 Phone Calls 105 s 694 TOTAL 866 Notices Received Numbers 3 Day Notices (Not WPC) 32 WPC 3 Day Notices 136 Unlawful Detainers (Not WPC) 5 WPC Unlawful Detainers 20 Change in Tenancy/Vacany Registration (Not WPC) 13 WPC Change in Tenancy/Vacancy Registration 121 From July 2018 to June, 2019