WIN-911: Advanced Alarm Notification Software

Transcription

1 THE MOST WIDELY USED ALARM NOTIFICATION PLATFORM IN INDUSTRY AND IIoT WIN-911: Advanced Alarm Notification Software Steve Szabo Regional Sales Director EMEA

2 Agenda WIN-911 Background Value Proposition Solution Overview Licensing QA

3 WIN-911 Background Headquarter - Austin, Texas, USA Offices in France, Mexico & China Alarm notification software for industrial control applications. Sole product and focus 1993 WIN-911 released for Windows 3.1

4 ..25 Years Later The most widely used alarm notification platform in industry and IIoT Deployed in 10,000 Facilities, 70 countries Multiple partnerships with major SCADA/HMI providers International network of distributors and systems integrators

5 Industries Served

6 The Worlds Trusted Brands Trust WIN-911

7 Notification Eco System Deliver the right notification to the right person at the right time -Maintenance -Technician -Engineer -Quality Control - Management - Supervisor -Security -First Responders Faster Response Reduced Downtime Improved Planning of System Upgrades Increase System Efficiency Alert in Event of Emergency

8 Subaru of Indiana Automotive, Inc. Challenges Faced: Real-time notifications routed directly to the right personnel. Current Process: Alarm occurs on the plant floor, triggered in the control room, someone radios personnel that assistance is needed. EQUIP. FAULTS and/or NEED HELP EVENTS MAINTENANCE The Result: Delayed response Increased downtime Increased costs Safety risks TECHNICIAN TRIM SHOP CONTROL ROOM MANAGER

9 Subaru of Indiana Automotive, Inc. Solution: WIN-911 Advanced + Mobile-911/ Group Leaders and Team Leaders using Mobile-911. They are now instantly made aware of issues on their line. I NEED ASSISTANCE MAINTENANCE Benefits: Faster response time Better communication Reduced downtime Increased productivity Control room operators can focus on other tasks. TECHNICIAN TRIM SHOP MANAGER

10 Solution Overview Alarm Toolkit & SuiteLink Voice Alarm Toolkit & MxAccess Data Source Dispatcher WIN-911 Integration to SCADA Advanced Callout Escalation Reporting Receiving and Acknowledging Alarms on Mobile Devices SMS Mobile-911

11 Seamless Integration WIN-911 Direct Connects: Advantages: Dynamically receive new alarms Alarms are maintained in InTouch Acknowledgements are seamless Generic: OPC DA * Additional Direct Connects available

12 Integration WIN-911 InTouch Direct Connect Alarm Toolkit & Suitelink Connect to multiple InTouch applications Remotely Connect to InTouch Configure Subscriptions/Filters Filter on Tagname Group Name Priority

13 Integration WIN-911 InTouch Direct Connect Alarm Toolkit & MxAccess Connect to all objects in the Galaxy Configure Subscriptions/Filters Filter on Attribute Name Area Name Priorities

14 Advanced Callout Escalation Tactics: Notification Workflows Drag and drop workflow creation Complex alarm escalation scenarios using decision blocks Strategies: Event Triggers and Actions List of alarm Conditions and the Action WIN-911 should take when the Condition is met. U.S. Pat. No. 9,535,570

15 Basic Alarm Notification Basic Tactics Easily configure delays and retries from Basic Tactic list. Quickly add, remove, and reorder contacts Single Notification Queue

16 Schedules Utilization Assign to a user s notification method Used for decision making in a Tactic Configuration Outlook/Google style calendar control Predefined schedules Create complex rolling schedules, shift schedules, holiday schedules

17 Organize Personnel With Roles Roles provide a simple way to organize operators within your plant or production environment. For example, create a Role for each department in this diagram Copyright 2017 WIN-911 Software. All rights reserved.

18 Organize Alarms With Labels Labels provide a simple way to organize alarms within your plant or production environment. For example, create Labels for different processes within in your plant. Copyright 2017 WIN-911 Software. All rights reserved.

19 2 Way Notification Methods VoIP & Analog Phones

20 Mobile-911 Alarming via push notification for smartphones & tablets Dynamic alarm and report summary screens Secure, encrypted communications Low band-width No additional hardware required

21 SMS Text Messages Text based alarm delivery using standard SMS protocol Ethernet IP or Serial cellular modems Does not require an Internet connection

22 Voice Calls Voice based alarm delivery using Text- To-Speech Premium Voices available Voice over IP to any SIP Server Internal VoIP PBX systems VoIP Service providers (e.g Skype) Serial TAPI modem for analog phone line

23 Rich HTML or plain text SMTP, POP3, IMAP TLS/SLL Support Incoming mail server is optional

24 Product Comparison WIN-911 Standard SMS & only One-way Notifications WIN-911 Interactive 10 Smartphone Apps, Voice Two-way Notifications WIN-911 Advanced 25 Smartphone Apps More Advanced Escalation

25 WIN-911 Mobile Copyright 2017 WIN-911 Software. All rights reserved.

26 WIN-911 Mobile Highlights Native UI Security Enhancements More Information More Control Easier Deployment Copyright 2017 WIN-911 Software. All rights reserved.

27 WIN-911 Mobile Highlights Chat Threads Team Tracker Notification Override

28 Download a Free 30 Day Trial Today!

29 THE MOST WIDELY USED ALARM NOTIFICATION PLATFORM IN INDUSTRY AND IIoT Thank You! Skype: szabosm