IRIS Touch 400 & 600 Range Installation Manual. Honeywell Galaxy Range. Version 2.0

Transcription

1 IRIS Touch 400 & 600 Range Installation Manual Honeywell Galaxy Range Version 2.0

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3 Table of Contents 1 System Overview IRIS Touch 440 & 640 PCB Layout Connection & Configuration for Honeywell Galaxy Panels Dimension, G3, G2 v1.40 or above & Galaxy Classic v4.00 or above G2 & Classic panels versions that do not support the Ethernet Module G16+: Classics with no Telecoms module and do not support the Ethernet module: Installing the IRIS Touch Dialler Decide where to mount the IRIS Touch dialler and run the cables Connect Aux Power [1] Ethernet cable (Ethernet / IP connections) [2] Install the antenna (GPRS / GSM connection) [3] Dial Capture (IRIS Touch 400 range only) [6] Install RS485 interface [5] to Honeywell Galaxy panel Pin Inputs for Alarm panel Output connection [7] & [8] Power up the IRIS dialler Configured Alarm Panel as indicated above and exit Engineer mode IRIS TOUCH 600 RANGE INSTALLATION IRIS TOUCH 400 RANGE INSTALLATION Section 5: Trouble Shooting: Appendix A Settings Menu Appendix B Specification Conformance Safety Page 3 of 24

4 1 System Overview The Chiron IRIS Touch range of communicators offers a way of transmitting alarm signals to an Alarm Receiving Centre (ARC) over an Ethernet (IP) path, GPRS path, and PSTN path or a Combination as opposed to using a traditional PSTN lines. There are two parts to the system: 1. A communication device that connects to the alarm panel. 2. A receiver located within the Alarm Receiving Centre. The IRIS Touch series of communicators can be connected to an alarm system in a number of ways. Dial Capture (RJ11 Connector) This simulates a PSTN receiver and acts like a phone line. This allows a Digital Communicator (internal or external) to be connected to the unit. The IRIS Touch will convert the signals from the communicator and transmit these to the Alarm Receiving Centre over the chosen paths. Pin Inputs (Screw Terminals) To transmit alarm signals from the panel outputs to the Alarm Receiving Centre. Used where a Digital communicator is not available. RS485 Interface (Screw Terminals, 600 range also a 4 pin Molnex Header) Connects directly to the Honeywell panels data line to simulate a comm s module. The IRIS Touch range are capable of signalling over 2 IP paths; Ethernet (usually the clients network) and GPRS (mobile Internet), and a standard analogue path PSTN (440R). The IRIS Touch is fitted with a touch screen which allows for easy of configurations by the installing engineer. The IRIS Touch has an inbuilt test feature that will test all communication paths to the receiving centre and automatically give indications of any errors, if any, and possible causes, along the way. Page 4 of 24

5 2 IRIS Touch 440 & 640 PCB Layout [6] Dial capture connection from intruder panel digital [7] Ov for Pin inputs [8] Pin Inputs [9] Relay Output [1] Aux Voltage [5] Honeywell Panels Dataline connections (Screw Terminals) [2] Ethernet connection (RJ45) [4] SIM card [3] Antenna (SMA) [2] Ethernet connection (RJ45) [5] Honeywell Panels Dataline connections (Screw Terminal or 4 way Pin Header Molnex) [1] Aux Voltage [1] Aux Voltage [4] SIM card [8] Pin Inputs [9] Relay Output [3] Antenna (SMA) Page 5 of 24

6 3 Connection & Configuration for Honeywell Galaxy Panels Important: The software version within the Honeywell panel will determine the connection method used. 3.1 Dimension, G3, G2 v1.40 or above & Galaxy Classic v4.00 or above RS485 / Dataline 1: Honeywell Ethernet Module (Comm s Mod 4) and remote keypad simulated. For both Alarms and Remote Service Suite upload/download connections. 51 = Parameters 15 = System Text 1 = System ID - enter a unique ID agreed with the ARC i.e. the contract number 56 = Communication 4 = Ethernet 01= Module Config 1 = IP Address - Program in the address for the IRIS i.e = Site Name - Leave blank 3 = Gateway IP - Enter the network gateway IP address i.e = Network Mask - Enter the subnet mask i.e = Alarm Reporting 1 = Format - Set to SIA level 3 2 = Primary IP - Set this to the IP address of the ARC i.e = Account No. - Enter in the account number from the ARC, 4or 6 digits 03 = Remote Access 1 = Access Period - Set to 4 Any Time 2 = Mode - Set to Direct Access if making call into site from Remote Service Suite for Upload/Download. - Set to MGR Authorise if making the call from site to Remote service suite for upload/download connection and enter the Call Back IP1 address for the Secure Apps Remote Service Server, or the Honeywell Communication Server i.e = Encrypt 1 = Alarm Report - Set to Off 2 = Remote Access - Set to Off 3.2 G2 & Classic panels versions that do not support the Ethernet Module RS485 / Dataline 1: Honeywell External Telecoms Module simulated. For both Alarms and Remote Service Suite upload/download connections. 51 = Parameters 15 = System Text 1 = System ID - enter a unique ID agreed with the ARC i.e. the contract number 56 = Communication 1 = Telecoms 01 = FORMAT - Set to the alarm format requested by the ARC or Customer i.e. SIA (0-3), DTMF, Contact ID. 02 = TEL NO. 1 - Set this to the IP address of the ARC in a 12 digit format i.e = = ACCOUNT NO. - Enter in the account number from the ARC, 4or 6 digits. Page 6 of 24

7 3.3 G16+: RS485 / Dataline 1: Honeywell RS232 Module simulated. For Remote Service Suite upload/download connections. Dial Capture / Onboard communicator: Alarm signal transmissions. 12 = COMMS 1 01 = ACCOUNT NO. - Enter in the account number from the ARC, 4or 6 digits. 02 = TEL NO. 1 - Set this to the IP address of the ARC in a 12 digit format i.e = = FORMAT. - Set to the alarm format requested by the ARC or Customer i.e. SIA0, DTMF. 10 = ACCESS - Set to Direct if making call into site from Remote Service Suite for Upload/Download. - Set to MGR Authorise if making the call from site to Remote service suite for upload/download connection. 11 = Remote TEL - Remote IP for the Secure Apps Remote Service Server, or the Honeywell Communication Server i.e = Classics with no Telecoms module and do not support the Ethernet module: Pin Inputs: Alarm signal transmissions. 53 = Program Outputs 02 = Output Mode - Set to Latch mode. 03 = Output Polarity - Set to NEG for standard alarm outputs and POS for the Open/Close output (SET) Please note that for example the Galaxy Dimension we can use the Dial Capture or Pin Inputs for the Alarm signal transmission as well, if this is require then please contact Chiron Technical Support team and there be happy to help. Page 7 of 24

8 4 Installing the IRIS Touch Dialler Use the following procedure to install the IRIS Touch Dialler. Note: Depending on the Panel Type and IRIS Touch the installation will have a combination of the below connections. 4.1 Decide where to mount the IRIS Touch dialler and run the cables. Secure the dialler within the chosen location using the self-adhesive feet. 4.2 Connect Aux Power [1] Cable supplied with IRIS Touch 400 range has a DC Jack (white stripe is negative / 0V). Alternatively you have screw terminal blocks (for all ranges) or the 4 Pin Headers (Molnex) for the IRIS Touch 600 range. 4.3 Ethernet cable (Ethernet / IP connections) [2] Ethernet Cable supplied in the box or you can use any standard Cat5 Ethernet Cable. 4.4 Install the antenna (GPRS / GSM connection) [3] Connect the Standard T-Bar supplied in the box or any High Gain GPRS antennas with SMA connections are usable. Note the GPRS antenna shipped (T-Bar) is not meant to be stuck on the panel or within 20mm from any metal surface, and is 4.5 Dial Capture (IRIS Touch 400 range only) [6] Connect the RJ11 to RJ11 dial port cable (grey) supplied in the box to the Digital communicator for the Alarm panel. This will simulate the PSTN line to the Alarm Panel Digital communicator. 4.6 Install RS485 interface [5] to Honeywell Galaxy panel Note not available for IRIS Touch 200 (No RS485 Interface) RS485 (Screw Terminal) to Galaxy Data Bus Terminal IRIS (R+) Galaxy (A) IRIS (R-) Galaxy (B) Page 8 of 24

9 4.7 Pin Inputs for Alarm panel Output connection [7] & [8] Note that there are different numbers of Pin Inputs available for the different Touch Ranges. Each PIN input [8] is designed to be connected in a loop via an open/close contact source from an alarm panel, to a reference ground 0V for Inputs [7] available on the IRIS Touch, as shown below: 0V for Inputs 1 Pin inputs 4 Opening the contact (i.e. loop is open circuit) generates an alarm signal, Closing the contact generates the equivalent restore signal. 4.8 Power up the IRIS dialler For IRIS Touch 400 you should see the Status LED Light up and the Touch screen, for the Touch 600 range the System LED will be Lit. If these are not on then please check Power and polarity are correct. 4.9 Configured Alarm Panel as indicated above and exit Engineer mode The panel should now detect 2 new RS485 Modules (Comms Mod * & Keypad **). If this is not showing then you may need to power off & on the Honeywell panel. Page 9 of 24

10 5 IRIS TOUCH 600 RANGE INSTALLATION 1. The IRIS Touch 600 range should now have the Serial LED will be lit to indicate it is seeing serial (RS485 Bus) communications. 2. For the IRIS Touch 600 Range you now need to send an ETHERNET ENGINEER TEST Alarm which will configure up the Account number for the Site. The IRIS Touch 600 Range will now have the POLL LED lit which indicates that the unit is successfully communicating to the Alarm Receiving Centre, and you can now perform your alarm Signal commissioning. Page 10 of 24

11 6 IRIS TOUCH 400 RANGE INSTALLATION 1. The IRIS Touch 400 Range Welcome screen should now be showing an S in the top left to indicate it is seeing serial (RS485 Bus) communications. 2. Select Installers Menu and enter the default installer code and press OK. 3. The following screen should now be shown. Note If not using GPRS as a communication path then please jump to line Select Run Network Scan to perform a GPRS network scan for all providers seen from site. After a few minutes you will be presented with the following screen: You are looking for CSQ values with a minimum of 10 (ideally 12), for at least 2 base stations for the chosen GPRS SIM provider or for Roaming any 2 base stations. 5. Now down power the IRIS dialler. 6. Fit the SIM card provided (GPRS only). Fit the SIM card [6]. 7. Power up the IRIS dialler. Page 11 of 24

12 8. Select Installers Menu and enter the default installer code and press OK. 9. Select the Installation Wizard option from the Installation Menu. 10. Select the communication paths you are using and press Continue. Page 12 of 24

13 11. You are now presented with the following screen. Please select the relevant options depending on the installation and then press Continue. Monitor Panel I/f. The IRIS Touch dialler has the facility to monitor the connection to the (Digi) dialler so that it can detect disconnection. If the IRIS Touch dialler is to be fitted within the panel enclosure there is no need to fit or select this option. If this facility is required (IRIS Touch fitted external to the panel) then select the Monitor Panel I/f and connect the 18K Ohm sense resistor (supplied in box), across the 2-wire analogue interface (A & B) on the Digi dialler. Please ensure that the resistor is fitted at the (Digi) dialler end of the cable, not the IRIS end. Alarm Override. This feature allows the IRIS Touch dialler to override the Account Name and IP Address supplied from the panel. This can be left unselected as the panel should be setup with the correct information. Monitor Serial. Set the IRIS to monitor the serial port for incoming commands and report any failures back to the monitoring centre. Roaming SIM. This option enables an enhanced roaming feature when used with a Roaming SIM. Standard Roaming SIM will always attach to the preferred provider even if this is the weakest signal. Enabling this option forces the GPRS attachment to the strongest signalled base station. This allows the IRIS Touch to be even more resilient with the GPRS network and using Roaming SIM. Page 13 of 24

14 12. Now setup the Account Name/Number. This is indicated in the installation document under the Chip ID. Press Set Once you have entered the Chip ID press save and the following screen will be shown. If the account number is correct then please press Continue. 13. Setup the ARC IP address. This is indicated in the installation document but for example this will be Press Set Once you have entered the ARC IP address please press save and the following screen will be shown. If this information is correct then please press Continue again. Page 14 of 24

15 14. The IRIS Touch will now go check the Physical Ethernet is plugged in. If this reports back Disconnected then please check the cable and connections at both ends. 15. Setup for the Local Ethernet / IP connection. At default the IRIS Touch is setup for a DHCP network. If you are using a fixed / static IP network then please press Change to bring up the following screen shot. Select Fixed and then please go through selecting and entering the relevant information supplied for the Local IP Address, Subnet Mask, and Gateway for the IRIS Touch unit. Once you have entered this information then please press back which will bring up the conformation screen. Please confirm this information is correct. Press Press Continue Continue If IP address OK the press continue if not then please confirm the IP address with the customers IT department. Page 15 of 24

16 16. Next you the IRIS Touch will attempt to contact our Reflash server to check if any new software versions are available, and give the user the option to update or skip. Note if on a private network or VPN environment this may not be able to contact our server, in these chases please press Skip 17. The IRIS Touch will now perform tests over the Ethernet path to confirm polling and alarm are being received by the ARC. Press Press Continue Continue If you receive a failed message you will be indicated on the screen some reasons for this, please contact Chiron Technical Support if further assistance is needed. Note If not using GPRS as a communication path then please jump to line Now the IRIS Touch will show the current GSM Signal strength for the Base station it is attached to, and if the GSM SIM card is Enabled and Registered. If using GPRS, please ensure signal strength is above the minimum 010 CSQ value. Press Press Continue Continue Page 16 of 24

17 19. Setup the GPRS Settings for the SIM card installed. Press Press Change APN Current default APN s for UK SIM providers: Vodafone = internet O2 = mobile.o2.co.uk Orange = orangeinternet T-Mobile = general.t-mobile.uk Now enter the APN for the SIM card you have been provided (maybe different to the defaults above) and press save and then press back. Please confirm the information has been entered correctly and then press Continue. 20. The IRIS Touch will now perform a test poll and alarm over the GPRS network. Please confirm both tests pass successfully. Press Press Continue Continue If you receive a failed message you will be indicated on the screen some reasons for this, please contact the GPRS SIM provider if further assistance is needed. Page 17 of 24

18 21. Do you want to use pin alarms? Please select No is using the RS485 or Dial Capture for alarms, or Yes if using the Pin inputs for Alarm signals. 22. If you are not using Pin Alarms then the Installation Wizard will now be complete and you can press Finish. If you are using Pin Alarms you will now be asked to select the alarm format you want to use. 23. Select the Alarm format. You will be presented with a warning that all current pin input settings will be lost, Click Continue and then click continue again. 24. Select Pins Required. Please un-tick any Pin inputs not being used/ connected to the panel. PIN 4 at default is an Open / Close signal, with all other inputs set as alarm signals. Page 18 of 24

19 25. Do you want to monitor for tampers? Click No. It is also possible to link the contacts to the IRIS Touch via sense resistors so that an open or short circuit tamper on the loop can be detected and the Monitoring Centre alerted. In this case the connections should be made as shown below: 0V for Inputs 1 Pin inputs 4 15K Resistor 4K7 Resistor Note: For this feature to work correctly it is essential that the resistors are connected at the contact end of the loop and not the dialler end. The Monitoring Centre must also enable this facility on the dialler. 26. Setup Completed Click Finish. Installation is now completed successfully. Please click the back button to return to the welcome screen. The message Status - System OK is displayed on the welcome screen and the LED Indicator on the PCB [6] is on steady. Page 19 of 24

20 7 Section 5: Trouble Shooting: The IRIS Touch Dialler has a number of features built in to aid trouble shooting. The first is the status button on the IRIS Touch front screen. If this reads Status Trouble then there is an error. Click the button to review the trouble report and a list of all current errors will be displayed. It is also possible to log into the installers menu and run the test feature on the unit. This will run through a number of tests and will explain why a test has failed if there is a problem. Please find below a table detailing some of the regular problems and actions to be taken to resolve these. Symptoms Possible Causes Action No display shown or SYS LED on when IRIS dialler connected to power. Sending alarms via the dial capture connection. Or No DIAL indication on the IRIS Touch Welcome Screen. No 12V available from panel. Incorrect polarity of cable connection. Cable between panel (Digi) dialler and the IRIS Touch dialler not connected properly. PSTN line in parallel connection with the dial connections to the panel. Panel not configured to dial. Check cables and power supply from panel. Switch polarity around. Check cable. IRIS uses the 2 centre pins on cable supplied. Check that only the panel is connected to the dial connection and that the external PSTN line actually connects to the PSTN connection on the IRIS dialler. Check panel configuration. Line Fail being reported on panel. No communication path being seen by the IRIS dialler. Cable between panel and IRIS dialler. Check at least one communication path being seen by the IRIS unit. Check cable between panel (Digi) and the IRIS dialler. Should see VDC being presented to panel. Page 20 of 24

21 8 Appendix A Settings Menu Setting Network Interfaces Account Number/Name Monitoring Centre IP Address Dialler IP Address GPRS Settings Alarm Panel Interface Pin Inputs Relay Outputs Trouble Reporting Language Installer Password Contrast Tamper restore Audio Default all Purpose Selects which network interfaces are going to be used (i.e. Ethernet and/or Ethernet/GPRS). Stops dialler reporting trouble on interfaces not being used. The IRIS account number/name, as allocated by the Monitoring Centre. IP address of the receiver at the Monitoring Centre. IP address of the dialler, i.e. either automatic (DHCP) or fixed. GPRS Access Point Name (APN), user name and password. View signal strength. Selects whether or not the 2-wire cable to the dialler is monitored for short and open circuit. Note: For monitoring to function correctly a sense resistor must be fitted as described earlier in this manual. Selects whether or not pin input is monitored (using sense resistors) and selects input function: Send SMS message. Send SIA format alarm over IP (trouble and restore event codes and zone number). Send Fast Format alarm over IP (alarm or open/close) and set pin polarity. Activation of relay outputs by incoming SMS messages. Selects how local communications problems are reported, via: Relay outputs. SMS. Sets the text string that appears on screen to advise the user what action to take (e.g. support centre telephone number). Sets IP address of support centre for remote diagnostics. Selects language. Sets a password to the Installer menus, if required. Sets display contrast. Clears tamper alarm if tamper switches have been triggered. The dialler has a diagnostic tool with integral speaker to allow the audio signal to and from the alarm dialler to be heard. The audio can be switched on and off. Sets all settings back to factory defaults. Page 21 of 24

22 9 Appendix B Specification Alarm Dialler Interface Two wire interface via RJ11 socket 40V feed at 12mA Ringing voltage 40V P-P to REN4 for incoming calls Off hook detection with dial-tone presented to alarm dialer DTMF tone recognition for dialing outgoing calls and alarm signaling Ethernet Interface 10Mbps and 100Mbps (10/100BaseT) with auto-negotiation UTP with standard RJ45 socket for CAT-5 cabling Dynamic IP addressing (DHCP) or fixed GSM/GPRS Interface Dual band GSM 900 MHz and DCS 1800 MHz SMA socket for antenna connection IP TCP ports (outbound): (diagnostics), (polling), (alarms), (Honeywell Upload/Download). UDP ports for upload/download 8738 and 8739 PIN Inputs Maximum input voltage range 0V to +24V Input low threshold Input high threshold Input pull-up impedance Relay Outputs Maximum operating voltage Maximum current rating Power Supply Supply voltage < 2V > 3V Internal 10K to 5V supply 24V 1A 9-30V DC Ethernet only (typical current) dialer on hook 145mA (supply at 12v) Ethernet only (typical current) dialer off hook 175mA (supply ay 12V) With GSM/GPRS (typical current) dialer on hook 185mA (supply at 12V) With GSM/GPRS (typical current) dialer off hook 215mA (supply at 12V) Note: These figures are based upon the Ethernet link being connected. With GSM/GPRS there will also be additional transient peak current of up to 250mA required as GSM and GPRS transmissions (e.g. for network registration and calls) are made. Weights Dialer unit Fully packaged 300g 500g Page 22 of 24

23 10 Conformance The IRIS range of alarm diallers comply with the following European Directives: 1999/5/EC (Radio & Telecoms Terminal Equipment Directive). 72/23/EEC (Low Voltage Directive). 89/336/EEC (Electromagnetic Compatibility Directive as amended by 92/31/EEC). INCERT T014 : B Conformance to EN50131 and EN50136 The IRIS diallers are compatible with the requirements of European standards pren (Alarm Systems Intrusion and hold-up systems Part 1: System Requirements) (dated Feb 2004) and EN (Alarm Systems Alarm transmission systems and equipment) (January 1998 with Amendment 1 August 2001) as follows: The IRIS diallers conform to Environmental Class II. The IRIS diallers are compliant to ATS 6 compatible with Security Grade 4. Please note that for conformance to these standards: 1. If the IRIS dialler shares transmission facilities with non-alarm systems, then this should be so arranged that operation and maintenance of the non-alarm systems does not affect the operation of the alarm system. 2. The IRIS dialler has an RS485 interface for future applications. This interface should not be used. 3. A default Installer Password (111111) is set as a factory default. This should be changed to another 6 digit number. 11 Safety Care should be taken when interconnecting telecommunications equipment that only like interfaces are interconnected to avoid safety hazards. SELV: SELV (Safety Extra-Low Voltage) is defined as a secondary circuit which is so designed and protected that under normal and single fault conditions the voltage between any two accessible parts does not exceed a safe value (42.4V peak or 60V dc maximum). The interfaces on the IRIS dialler have the following safety classifications: Dialler Interface: SELV suitable for connection to the TNV interface of a single line telecommunications equipment such as telephones, faxes, etc. Data Interface: SELV suitable for connection to the SELV interface on a data terminal such as a PC COM port. Power Interface: SELV for connection to a DC supply. Inputs and Outputs: SELV for connection to alarm output and input pins. Page 23 of 24

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