City of Elmhurst. Wireless Radio Network

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1 Wireless Radio Network

2 Demographics Total population 45,000 Single family homes 12,000 Area of Coverage 12 square miles 2 Fire Stations 1 Police Department Hospital

3 Organization Chart Organizational Chart UPDATED February 17, 2010 Residents Standing Committees: Development, Planning aid Zoning Finance, Council Affairs & Admin Services Public Affairs and Safety Public Wor1<s & Buildings J _ ' ' : Finance & : Admin. ' ,_ Accounting.---L--,,... l, :Public ' Wor1<s: ' : /WVVTP : ' ' ' : Police : ' ' ' ' City Clerk I : -Heritage-; Information Technology ' Center ' ~ Museum Collections Network Support Mayor & City Council City Manager ' Human : Resources RecnJitment Staffing Mg mm. City Assistant City Manager Fire Fire Suppressn City Treasurer Community Development.---L, ' ' : ESDA : ' ' !... [~:~~;;.,:.~~]! L~~~i!~~:~~~~i:J.. r "L:Cicai'""'"'"""'i!... 1'.11.P..r?.V.~'.11.~~.t.. J, r - 01ci9.c<>cie ~...; Board of ; ~.P..~.a..1 s 1 -r Hisiori<:ai..!...,_.,... : i... r:::~::::~ Y.Q~t6~~:::~: l..f'f'i;~ -&-Fi~ i-;; 1 " - -- ; i f- Utility Billing - Exhibitions PC Support Risk Mgmnt. Fire Prevention Par1<ing - Control - Patron Services Application Support Labor Relations Emerg Med Cash - Mgmt._ Education Programs GIS Comp. & Benefits Visitor I - Tourism Training & Org. Dev.

4 Fire Department - Strategic Goals The Fire Department consists of competent and valued professionals dedicated to providing life safety, emergency services, and educational programs for the protection of life and property in our community. The mission is accomplished by holding devotion to duty above personal safety and comfort, and continually challenging our members to enhance the quality of services provided.

5 Municipal Code Ordinances In 2004, due to delays in service of central stations, required direct connection for any new business or substantial upgrades in businesses. (Alarm Detection Services vs. Hinsdale, Appellate Court confirmed the legality of direct connectivity.) In 2009, required all direct connect phone line businesses to switch to the Wireless Radio Network.

6 Role of Alarms Central Station Connection Unsecured phone line connection (retail, industrial, public & private schools) Central Station Dispatch Center Problem: delay in report to Fire Department.

7 Role of Alarms Dedicated Phone Line Direct Connect Dedicated Phone Line Dispatch Center Problem: Phone lines generating false and trouble alarms Disputes between alarm company and phone company

8 Role of Alarms Wireless Radio Network Connection Dispatch Center

9 Benefits of Wireless Improved reliability with elimination of phone line problems. Customers pay only one quarterly bill to the. Easier detection of problem no phone lines. Trouble alarms will significantly decrease. There will still be some alarm problems, but most were caused by phone lines. No modifications needed on existing fire alarm system. Leased equipment is covered by a maintenance program.

10 Savings Before Wireless Cost of dedicated phone line, $118 per month (minimum) $27 per month for monitoring Service charges for trouble alarms, etc. Previous monthly total = $145 After Wireless Dedicated phone line can be cancelled Monitoring and lease of radio included in monthly charge of $85 New monthly total = $85

11 Request for Proposal RFP to develop and maintain wireless network Vendor selected to provide radio installation and maintenance on radios and head end equipment website: Click on: Departments, then Fire Department, then Fire Prevention Bureau to Wireless Radio Network

12 Costs and Revenues Equipment cost: Head end equipment and 444 radios $577,000 Monthly Maintenance $6.72 Dispatch Center monitoring fee $14.00 Projected Net Revenue (years 1 5) $215,000/year After year 5 $340,000/year

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