IGG Agenda. Minutes from Previous IGG Meeting 13:30 13:35 Eircodes Presentation 13:35 13:55 Review of Action Items 13:55 14:20 CER Update 14:20 14:40

Transcription

1 IGG Agenda Minutes from Previous IGG Meeting 13:30 13:35 Eircodes Presentation 13:35 13:55 Review of Action Items 13:55 14:20 CER Update 14:20 14:40 Gemserv Update 14:40 14:50 MRSO Update 14:50 15:00 ESB Networks Update 15:00 15:10 Retail Market Design Service Update 15:10 15:20 AOB 15:20 15:25 Next Steps 15:25 15:30 All participants are kindly requested to mute their phones when dialled into the forum conference call 3 rd May,

2 Minutes Minutes (v1.0) from IGG meeting 8th March 2017 For Approval Today 3 rd May,

3 Eircodes Presentation 3 rd May 2017 Ben King - Department of Communications, Climate Action and Environment

4 IGG Action Items Updated IGG Action List issued in advance of meeting 4 Actions closed since last IGG meeting 14 IGG Actions carried forward 3 rd May,

5 Update on Actions - Closed De-energisations: CER to revert to ESBN with regard to their schedule of charges for de-energisations specifically around charges for failed disconnections CER 03/05/ /12/2016 ESBN Meter Project - ESBN & CER to agree on a reporting mechanism for the ESBN Meter Project ESBN/CER 03/05/ /01/2017 De-energisations - ESBN to engage with the Data Protection Commissioner in relation to the use of personal information held by Meter Readers being used by NT's charged with disconnecting premises. ESBN to determine if the use of this information if made a ESBN 03/05/ /03/2017 De-energisations - Suppliers to provide comments on the De-energisation position as outlined by ESBN as presented in its slides. Suppliers 03/05/ /03/2017 De-energisations - ESBN to consider ways of making the Market Message & Engagement Process between ESBN and Suppliers clearer. ESBN and Suppliers to consider what can be done to benefit Suppliers and to revert with detailed suggestions. (Follow-on from ESBN/ Suppliers 03/05/ /03/2017 Lock Moratorium - Suppliers to send comments/feedback on the Lock Moratorium update as presented by ESBN at the IGG on 08/03/2017. (Linked to Action 1040) Suppliers 03/05/ /03/ rd May,

6 Update on Actions - Open Issues with erroneous de-energisation of sites for Non-Payment. ESBN to investigate how this is occurring and the scale of this issue as raised by Energia and SSE. ESBN 03/05/ /03/2017 De-energisation Process whereby Customers are unable to contact their Suppliers directly. SSE Airtricity to submit examples of this issue. CER to review the previous Pilot findings completed by ESBN in 2015 into this issue & determine if it needs to be re CER/Suppliers 03/05/ /03/2017 De-energisations - ESBN to engage with the Data Protection Commissioner in relation to the use of personal information held by Meter Readers being used by NT's charged with disconnecting premises. ESBN to determine if this meeting should include Supplie ESBN 03/05/ /04/2017 CER Q4 Quarterly Report - CER to investigate when the Q Report will be published and revert CER 03/05/ /04/2017 ESBN to schedule an ESBN Meter Project Workshop. The following actions must happen before the Workshop can be scheduled (CER to be afforded sufficient time to issue its responses to Suppliers. Suppliers to also receive sufficient time to review CER s responses an ESBN 03/05/ /04/ rd May,

7 Update on Actions Open Cont. AP No. Title Org. Assigned to Date Due Date Raised 1047 Lock Moratorium - Suppliers to send comments/feedback on the Lock Moratorium update as presented by ESBN at the IGG on 08/03/2017. (Linked to Action 1040) Suppliers 03/05/ /03/ CER Rebrand - CER to circulate an update on the CER Rebrand. CER 03/05/ /03/ SoLR - CER to clarify the extent of the Supplier of Last Resort Work that is planned and referenced in the CER 2017 Workplan. CER to determine if further consultation and an appointment process is in the scope of the work planned. CER 03/05/ /03/2017 ESBN SLA Agreement - CER to liaise with its internal Networks Team with regard to the wording of the paragraph pertaining to Access Arrangements in the ESBN SLA Agreement as briefed by ESBN in Action 1039 in relation to deenergisations. CER to revert via RMDS. CER/RMDS 03/05/ /03/2017 Issues with erroneous de-energisation of sites for Non-Payment. ESBN to investigate how this is occurring and the scale of this issue as raised by Energia and SSE. ESBN 03/05/ /03/ rd May,

8 Update on Actions Open Cont CER Q4 Quarterly Report - CER to investigate when the Q Report will be published and revert CER 03/05/ /04/2017 ESBN to schedule an ESBN Meter Project Workshop. The following actions must happen before the Workshop can be scheduled (CER to be afforded sufficient time to issue its responses to Suppliers. Suppliers to also receive sufficient time to review CER s responses an ESBN 03/05/ /04/ rd May,

9 CER Update

10 Retail Market Assurance Services for the Irish Electricity Market David Kemp Nirav Vyas IGG 3 May 2017 Dublin

11 Assured Parties May 17 Number and type of participants assured by Gemserv since 2005 NB this is not a reflection of the live market position Large Supplier Small Supplier 8 Self Supplier DSU Export Only 29 Gemserv 11

12 Assurance services during May 17 New Entrants One Large Supplier One Small Supplier NET ISU Upgrade Formal Assessment Inter-Participant Testing I-SEM I-SEM Retail Market Assurance Strategy Gemserv 12

13 Forward work plan Apr 17 May 17 Jun 17 Jul 17 One Large Supplier BSA One Large Supplier ITA One Large Supplier IPT One Small Supplier Application/Planning NET ISU Formal Assessment NET ISU IPT NET ISU Report CER Go/No Decision I-SEM Retail Market Assurance Strategy preparation I-SEM Retail Market Assurance Strategy Approval Gemserv 13

14 Questions David Kemp Consultancy +44 (0) Gemserv 14

15 MRSO Update Gerry Halligan 3 rd May 2017

16 Debt Flagging Jan-17 Feb-17 Mar-17 Total Debt Notifications received (012) Total Debt Notifications not forwarded for reason implied or explicit CoLE, timeout, etc. Total Debt Notifications sent to gaining supplier (112) Total not cancelled Total cancelled Total Debt Notifications sent to gaining supplier as % of total COS 0.8% 0.7% 0.7% 16 esbnetworks.ie

17 Debt Flagging Total Debt Notifications received Total Debt Notifications sent to gaining supplier Total Cancelled Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16 Oct-16 Nov-16 Dec-16 Jan-17 Feb-17 Mar-17 Total Debt Notifications received Total Debt Notifications sent to gaining supplier Total Cancelled esbnetworks.ie

18 No. of Objections No. of CoS Completions Objections Erroneous Transfers , No. of Objections CoS Completions , , ,000 15,000 10, , esbnetworks.ie

19 Objections Jan-17 Feb-17 Mar-17 No. of Objections Cancellations from Objections Objection s to MRSO Reasons: Uncontactable by phone 1 Written communication COS confirmed Other Escalation s esbnetworks.ie

20 ESBN Presentation to the IGG John Bracken 3 rd May 2017

21 ESB Networks Items NET ISU Upgrade - Project is on track - Outage Friday to Monday of June B/H - Outage for Pre-test on 21 st May 2017 ESBN Meter Project Update Revenue Protection Plan Update I-SEM Update 21 esbnetworks.ie

22 ESB Networks I-SEM Programme Presentation to the IGG Theresa O Neill & James Long 3 rd May 2017

23 ESB Networks I-SEM Programme - General Update We are continuing to work with the RAs, the I-SEM Project and the other Meter Data Providers through the I-SEM Metering Working Group At this time there is NO Change to our understanding which remains that No Changes are indicated to the Harmonised Retail Market Schema or the COBL D+1, D+4, M+4, M+13 Settlements will continue to operate on a Working Day basis for ESBN, with no change to Frequency Need to concurrently operate the SEM and I-SEM until Re-Settlement of the SEM completes No Meter Data will be Price Effecting in the I-SEM and so I-SEM will not use the Price-Effecting category I-SEM Market Trials will run Dec May 2018 The Go-Live date for the I-SEM is 23 rd May esbnetworks.ie

24 ESB Networks I-SEM Programme - MCR1182 Ver 4.0 We have updated MCR1182 Ver 4.0 to include new processes specifically drafted for Market Trials, as flagged at the IGG on 11 Jan 2017 viz I-SEM Market Trials-1 : To nominate / denominate a Supplier as a recipient of Participant Generator Messages....modelled on WP12 I-SEM Market Trials-2 : Distribution Connected Non Participant Generator Export Arrangements. modelled on WP14 24 esbnetworks.ie

25 ESB Networks I-SEM Programme Price Effecting Units : Update From the Last IGG on : Update : 5 Supplier Units have moved to become Price Effecting, and a decision by SEM-O on the remaining 2 is pending. 25 esbnetworks.ie

26 ESB Networks I-SEM Programme Sundry Information Revision to MCR1182 Ver 4.0 is available at this path, in which the text in the body of the MCR document has been updated, as well as the embedded document which is now at a version 0.3 and contains I-SEM Market Trials-1 : To nominate / denominate a Supplier as a recipient of Participant Generator Messages I-SEM Market Trials-2 : Distribution Connected Non Participant Generator Export Arrangements Q&As from the ESBN I-SEM Programme can be accessed via this path Updated on esbnetworks.ie

27 Thank You Footer

28 Retail Market Design Update David Walshe RMDS 3 rd May,

29 LTCA Meeting held 23/03/2017. MPs agreed Scenarios for OSD consideration. MPs agreed RMDS would draft the Report for CER. RMDS circulated Draft Report for CER from WG on 21/4/2017 Comment/Query deadline 28/04/2017. Action. RMDS to finalise report for CER based on feedback received. 3 rd May,

30 MCR1181 Technical Contact Details Accurate technical contact address and technical contact details are required and would assist ESBN in completing supplier requests and obtaining accurate meter readings. Customer such as large banks or telecom companies with many distributed sites should provide accurate technical contact details. A Supplier can send technical details for customer using existing market messages. This would be beneficial to all Market Participants especially where there is issues around LTNA. This was approved as a DR at the last conference call At Today s Meeting: For Approval 3 rd May

31 MCR1179 (Re-versioned) Cessation of Eligible Cust Files on Extranet RMDS became aware that Market System redundancy existed in relation to the Eligible Customer Files Based on analysis and Market Participant feedback it was decided to cease the provision of the eligible customer files on the Extranet. The original MCR stated that ESBN could continue to produce these files if required for six months. After the delivery of this MCR the eligible customer files will no longer be available to download on the extranet and ESBN will not continue to produce these files for six months. This MCR has been re-versioned and amended to reflect this. At Today s Meeting: For Approval as Re-Versioned MCR 3 rd May

32 MCR1182(Re-versioned) Impact of I-SEM in the Retail Market in ROI CER s Retail Market team asked ESB Networks in January 2015 to assess the impact of the ISEM on the Retail Market in Ireland. ESB Networks is one of the four Meter Data Providers represented at the I-SEM Metering Working Group and have been considering the impacts of the I-SEM. This MCR has been re-versioned and now includes the following changes. Two new process documents for use specifically in I-SEM Market Trials: - I-SEM Market Trials-1 : To nominate / denominate a Supplier as a recipient of Participant Generator messages - I-SEM Market Trials-2 : Distribution Connected Non Participant Generator Export Arrangements At Today s Meeting: For Approval as Re-Versioned MCR 3 rd May

33 DR1187 Solution to Introduce Eircodes using A2 Correspondence Address Three Market Change Requests were previously raised and approved to facilitate the introduction of Eircodes into the Retail Market. MCR Introduction of Eircodes into the Retail Market MCR New Reject Reason for Address Change Rejection MCR Addition of Postal Code to two downloadable meter point files In advance of the delivery of there MCRs Suppliers may wish to implement Eircodes. ESBN are looking to see in advance of the delivery of the MCRs above they can facilitate the population of the A2 Notification Address. This DR has been raised to introduce Eircodes into the Retail Market Solution through the use of the notification (Correspondence ) Address on the Market Messages by Suppliers. Suppliers can provide the Eircodes in the A2(Correspondence address) on all relevant inbound market messages where the A2 Correspondence address is different to the A1(Meter Point Site). At Today s Meeting: For Approval 3 rd May

34 DR1184 Cooling Off for CoS(Status Update) The customers right to the cooling off period is detailed in a EU Directive which was transposed into Irish legislations. Suppliers have submitted a number of comments and queries on this DR which were addressed. CER reported at the last conference call that this DR will be circulated to RMDS and ultimately to Suppliers. CER suggested a small number of changes to the drafting. At Today s Meeting: For Information - This DR is being reviewed by CER and is currently on hold. 3 rd May

35 2016 RMDS Customer Satisfaction Survey The RMDS was issued on Friday 31 st March 2017 with a return date of 28/04/ weeks later. To Date 8 complete responses were received. Proposal to extend the deadline to Friday 05/05/ rd May

36 Upcoming Outages for ROI PLANNED OUTAGE NOTIFICATION Outage Type Planned Start Date of Outage Sunday 21 st May Start Time of Outage 08:00 Date of Restoration of Outage Sunday 21 st May Restoration Time of Outage 16:00 Duration of Outage Jurisdiction Affected Reason for Outage MKT Systems Impacted 8 hours ROI Electricity Markets Preparation tasks to facilitate the internal ESB Networks technical software upgrade of the SAP based ROI Central Market System scheduled for the June Bank Holiday weekend. Central Market System & RMP Extranet Backlog Impact / Comments Market Messages inbound will queue and be processed on resumption of normal service. System undergoing Outage SAP ISU 3 rd May

37 Upcoming Outages for ROI Outage Type Start Date of Outage Start Time of Outage PLANNED OUTAGE NOTIFICATION Planned Friday 2nd June 18:00 (tbc) Date of Restoration of Outage Restoration Time of Outage Duration of Outage Monday 5th June 18:00 (tbc) 72 hours Jurisdiction Affected Reason for Outage MKT Systems Impacted ROI Electricity Markets To facilitate the internal ESB Networks technical software upgrade of the SAP based ROI Central Market System Central Market System & RMP Extranet Backlog Impact / Comments System undergoing Outage Market Message inbound will queue and be processed on resumption of normal service SAP ISU 3 rd May

38 IGG Meeting AOB 3 rd May,

39 Next Steps Diary dates for next IGG meeting: Wednesday 28 th June Belfast Dates included on Calendar of Events on RMDS website 3 rd May,

40 Next Steps Diary dates for next Conference Call: Wednesday 31 st May 2017 Dates included on Calendar of Events on RMDS website Call details are as follows: Ireland Local Call Dial-In Number: Std International Dial-In Number: +44 (0) Conference code: rd May,

41 IGG Meeting Thank You 3 rd May,