Rio / MPU5 Machine Manual

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1 Tested for compliance with; EN55014 : 1993, EN60555 : 1987, EN55104 : 1995, EN : 1992, EN / part 82 (Draft) The copyright in programs entered in this machine is exclusively the property of Barcrest Limited The copyright on all illustrated panels and artwork is exclusively the property of Barcrest Limited

2 Issue 0.2 Page ii

3 TABLE OF CONTENTS Section 1 - Safety Notes General Electrical Safety Risk of Electric Shock Safe Connection to Supply Insulation \ Earth Bond Chemical Safety Fire Safety Component Disposal Section 2 - Game Information Credit Limits Payout System Out Of Credit Display Section 3 - Access to the Inside Of The Machine Access Initialisation Operation with the Door Open Section 4 - Test and Information Display Modes Self-Test Routine General Entering the Self-Test Routines Test 1 - Coin Handling Test Test 2 - Reel Test Test 3 - Lamp test Test 4 - Switch test Test 5 - Display Test Test 6 - Meter Test Test 7 - RS232 Test Test 8 - Sound Generator Test Test 9 - Top Reel Test Test 10 - Option Switch Test Information display modes General Electro-Mechanical Meters Electronic Accounting and Service History Meters Short Term Accounting Long Term Accounting Service History Section 5 - Installing and setting up the machine Installation Setting Up Jackpot / Price Of Play Selection Target Payout Percentage Option Switches Software Volume Control Software Options Page 1

4 Section 6 - Alarms Alarm Messages Class of alarm Class 1 alarms Class 2 alarms Class 3 alarms Class 4 alarms Class 5 alarms Class 6 alarms Class 7 alarms Class 8 alarms Class 9 alarms Class A alarms Anti Strimming Security Alarm Section 7 - Other machine features Hopper Procedures Installation procedures Engineers Operating Guide Procedure for Clearing Coin Jams Collection Guide Collections on High Risk Sites Refilling & Topping Up Site Manager, Self Collection Hopper Driver Board Last Bank Recall Bank Settings Datacapture Mains Tamper Message Menu Section 8 - Simple Maintenance and Fault Finding Cleaning the Machine Page 2

5 Section 1 - Safety Notes General Barcrest make use of a wide range of components in the manufacture of their product which are in turn supplied by a large number of manufacturers. Due to its limitations, it is not practical for this manual to contain all the relevant safety data for these products. If required, the manufacturers data sheets can be supplied. All parts used in Barcrest products are used within their specification limits and in accordance with sound engineering practice Electrical Safety Risk of Electric Shock 240 Volts is present within the machine. Only suitably qualified personnel should carry out servicing of the machine. Disconnect from the mains supply before disconnecting, removing or touching any internal components Safe Connection to Supply To ensure the safe operation of this machine it must be connected to the mains supply using an approved power cord which meets the requirements of IEC227 This cord must have an IEC approved connector at one end and an approved 13-amp plug fitted with a 3-amp fuse at the other Insulation \ Earth Bond Insulation and earth bond electrical safety checks are made on all Barcrest machines before despatch. These tests should be then be undertaken annually, or whenever safety critical parts or connections are replaced. Insulation \ earth bond specifications for Barcrest machines are as follows: - Insulation > V Earth Bond < amps Page 3

6 1.3 - Chemical Safety Some component parts of Barcrest products contain small quantities of chemicals, which are to be considered hazardous should the components be accidentally damaged. These are: - Electrolytic capacitors Nickel Cadmium batteries Semiconductors containing Beryllium Oxide and Gallium Arsenide Opto-electronic devices using Gallium Phosphide Because of the corrosive or flammable nature of these chemicals, particular care is required in the case of spillage. Where these chemicals do come into contact with the skin or eyes, the affected area must be flushed with cold running water, and medical advice sought Fire Safety The components used in Barcrest products are in the main, housed in a heat resistant material. NB: Where component parts are replaced; only components of identical value must be used and that the correct polarity be observed during insertion. Severe electrical overload conditions could create sufficient heat so as to ignite chemicals within components themselves, other components in close proximity, machine wiring harnesses etc. Materials used, which are in the fire hazard category, are: Material Chipboard Plastic laminates Glass Hazard If ignited, chipboard releases Formaldehyde vapour which irritates the eyes and mucus membranes. If ignited, wire insulation, rubber and plastic mouldings, etc. release noxious vapours, which may cause irritation if inhaled. If exposed to extreme heat, glass will crack creating risk of injury. Electrolytic Capacitors There is a risk of these components exploding if subjected to / Batteries fire Harnesses If ignited, toxic fumes are released: carbon monoxide & hydrogen chloride Component Disposal Electronic components should not be incinerated due to the risk of explosion or release of noxious fumes Page 4

7 Section 2 - Game Information Rio / MPU Credit Limits The machine will accept up to 80 credits. The number of credits is shown in the PLAYS section of the LED seven segment display Payout System All cash wins are banked in the savings display for payout when there is no credit left, or the bank limit exceeds If the bank limit exceeds 50, the machine will pay out the winnings until the bank is empty. When there are no credits left the banked savings are paid out as follows: Out Of Credit Display When the machine is not being played and there are no credits registered, it is preprogrammed to produce an attract display showing various features of the machine. Page 5

8 Section 3 - Access to the Inside Of The Machine Access Before moving the machine carry out a brief visual examination of the machine and surrounding area. Ensure that the machine outer casing or glass panels are not damaged and that there are no loose articles on the machine or supported by the machine which are likely to be displaced when the machine is moved. Access to the interior of the machine is via a lockable front door, supported on a self-locating arm. Unlock the key lock at the side of the door, release the locking bar by sliding it downwards, and hinge the door open. Releasing each of the three locking arms located on each side and the back of the cabinet then makes access to the top pod. The arms are then lifted clear of their retaining brackets and the pod lifted from its locating studs Initialisation When the door is opened interlock is operated which causes the machine to be re-initialised. This initialising process takes place whenever the power to the machine is switched on, or the door is opened or closed. The initialisation process resets the reel positions while displaying a code indicating the version of the machine software on the LED displays Operation with the Door Open The machine can be operated with the door open for test, demonstration or maintenance purposes. When the machine has initialised with the door open a DOOR IS OPEN warning message is displayed on the LED display. Whilst a door is open the operation of the hoppers is inhibited, there are no transactions recorded on the electronic or electro-mechanical meters and the prior status of the machine with regard to credits etc. will be preserved and restored when the door is closed. Whilst the door is open and as long as the machine is not in the demo or test modes half the lights on the machine will be lit to provide internal illumination. Page 6

9 Section 4 - Test and Information Display Modes Self-Test Routine General To aid faultfinding and to provide a quick check of the operational functions of the machine a series of self-test routines are provided. Each self-test routine checks a particular aspect of machine operation and these checks can be carried out individually or one after the other Entering the Self-Test Routines To enter any of the self-test routines open the machine door, then press and release the test push-button which is located on the program module mounted at the centre of the MPU5 control unit Test 1 - Coin Handling Test This test checks the operation of the coin handling system. To select this test, enter the self-test mode as described in If the self-test routine has just been entered then this test will already be selected, if however other self-tests have already been carried out then step through the tests using the first right hand players button until 1 is indicated on the LED seven segment display. To start the test, press the second right hand players button. In this test all the coin acceptors are enabled. When coins are fed into the coin slot and accepted by the coin mechanism an audible bleep is produced and the value of the coin is indicated on the LED s. If the second players push-button from the right is held depressed and a coin is fed into the machine it will be automatically rejected to the payout tray. To test the hopper payout, press HOLD A button and 1 coin is paid out into the coin tray, keeping the button pressed will cause 20 coins to be paid into the payout tray. Pressing HOLD C will enter the Hopper dump routine (refer to Section 7) Test 2 - Reel Test This test checks the operation and positioning of the three main 16 position reels and the single top reel. To select this test, enter the self-test mode as described in and step through the tests using the first right hand players button until 2 is indicated on the LED seven segment. To start the test, press the second right hand players button. When the test is selected the three main reels will spin and stop at position 1, This position can be checked as the first symbol on the reel band will be positioned on the payline and the joint in the reel band can be detected. The three reel illumination lamps associated with each reel should light to indicate that the interrupter flags are breaking the light to their corresponding photocell. Page 7

10 By pressing the associated HOLD push-button each reel can be moved by one position. As the reel is moved by this method the reel illumination lamps will go out and an audible bleep will be heard as the reel moves to its new position Test 3 - Lamp test This test checks the operation of all the lamps in the machine. To select this test, enter the self-test mode as described in and step through the tests using the first right hand players button until 3 is indicated on the LED seven segment display. To start the test, press the second right hand players button. When the test starts each lamp will be individually switched on and off in sequence. All the lamps will then flash until the second right hand button is pressed when the lamps will again step through in sequence. Pressing Hold A button will step the lamps forwards quickly Pressing Hold B button will step the lamps backwards. Pressing Hold C button will cause the test to be paused. If the second right hand players button is pressed and held all the lamps will flash simultaneously Test 4 - Switch test This test, checks the operation and positioning of the entire front panel control push buttons, the internal DIL switches and the door switches when operated individually. To select this test, enter the self-test mode as described in and step through the tests using the first right hand players button until 4 is indicated on the LED seven segment display. To start the test, press the second right hand players button. As each of the push buttons is pressed it will light up, the button identity will be shown on the machine display and an audible response will be played on each movement of the button. When the right-hand players pushbutton is pressed it will step on to the next test. Operation of the DIL switches in turn will also be indicated by an audible response. It is important that the DIL switches are returned to their normal operating position after this test has been carried out Test 5 - Display Test This test checks the operation of the LED display. To select this test, enter the self-test mode as described in and step through the tests using the first right hand players button until 5 is indicated on the LED seven segment display. To start the test, press the second right hand players button. The LED display will then check all segments of all LED s. Page 8

11 Test 6 - Meter Test This test checks the operation and positioning of the two mechanical meters situated at the front of the machine behind the outer cash box door, and also the refill meter positioned in the top right hand corner of the top glass. To select this test, enter the self-test mode as described in and step through the tests using the first right hand players button until 6 is indicated on the LED seven segment display. Remove the outer cash box cover to view meter1 (cash in) and meter 2 (cash out). To start the test, turn the refill key and then turn it back again. Each of the mechanical meters will be incremented by 5 in sequence. When the test is complete refit the outer cash box cover Test 7 - RS232 Test This test checks the operation of the RS 232 link to the electronic data unit if one is fitted. To select this test, enter the self-test mode as described in and step through the tests using the first right hand players button until 7 is indicated on the LED seven segment display. To start the test, press the second right hand players button. In the test a data signal is sent to the data unit and the RS 232 link procedures tested. An indication of the result of the test will be given on the machine display i.e. PASS / FAIL Test 8 - Sound Generator Test This test checks the operation of the sound generation channels of the machine. To select this test, enter the self-test mode as described in and step through the tests using the first right hand players button until 8 is indicated on the LED seven segment display. To start the test, press the second right hand players button. The test consists of the audio signals from channel 1 followed by the audio signals from channel 2 and then the audio signals from both channels Test 9 - Top Reel Test Where a single feature reel is fitted, this test checks the operation and positioning of the reel. To select this test, enter the self-test mode as described in and step through the tests using the first right hand players button until 9 is indicated on the LED seven segment display. To start the test, press the second right hand players button. The test will cause the top reel to rotate at high speed. Page 9

12 Test 10 - Option Switch Test To select this test, enter the self-test mode as described in and step through the tests using the first right hand players button until 10 is indicated on the LED seven segment display. Pressing the HOLD A button will step through the option switches and display their current setting i.e. OFF or ON Pressing the HOLD C button will display the function of the switch. Page 10

13 4.2 - Information display modes General There are two sets of information display meters, a set of electro-mechanical meters and a set of electronic meters, which can be displayed on the machine s LED seven segment display Electro-Mechanical Meters Two of the electro-mechanical meters are mounted on the meter panel behind the outer cash box door. These meters are 12V D.C. type and are mounted on the meter plate in the following order: - METER 1 METER 2 Cash in Cash out 10p units 10p Units The meter information is stored and the meters are pulsed while the machine is in use so that the game cycle is not interrupted. Disconnection or short circuiting of any of these meters will cause an audio alarm (see Alarms). A further REFILL meter is a 12 V D.C. type meter and is situated in the top right corner of the top glass. It is incremented in 10p units Electronic Accounting and Service History Meters There are 3 sets of electronic meters: - Short term accountancy Long term accountancy Service history It should be noted that only the required meters are displayed. For example: where the machine is being operated in the All Cash mode, no token or prize meters will be displayed. To display the electronic meters open the machine door, press and release the SART pushbutton once, then fit and turn the refill key. The information is then displayed on the LED seven segment display. The information is selected as follows: Short term accountancy is selected by pressing the HOLD (A) push-button Long term accountancy is selected by pressing the HOLD (B) push-button Service history is selected by pressing the HOLD (C) push-button. To step through the contents of each of the meters, press the start button. The short term accountancy and Service History metering can be cleared (whilst in the metering mode with the back door open and the refill key turned) by holding the CANCEL button depressed. Whilst the button is held pressed, the machine gives 5 bleeps and then a continuous tone and indicates on the LED seven segment display that the metering has been cleared. Page 11

14 Short Term Accounting The Short term accounting electronic meters are as follows (in order of appearance). METER NO FUNCTION 1 VALUE OF TOTAL PLAYS (VTP) 2 % PAYOUT 3 % PAYOUT TARGET 4 GAMES PLAYED 5 5P IN FOR GAMES 6 10 P IN FOR GAMES 7 20P IN FOR GAMES 8 50P IN FOR GAMES 9 1 IN FOR GAMES 10 2 IN FOR GAMES 11 CASH IN 12 1 OUT 13 CASH OUT 14 CASH REFILL 15 FREQUENCY P1 - No of Games 16 FREQUENCY P2 17 FREQUENCY P3 18 FREQUENCY P4 19 FREQUENCY P5 20 FREQUENCY P6 21 FREQUENCY CURRENT 22 NO CHANGE-No of Games All monetary values are displayed in pounds Long Term Accounting The letter L prefixes the long-term electronic accounting meters. METER NO L1 L2 L3 L4 L5 L6 L7 L8 L9 L10 L11 L12 L13 FUNCTION TOTAL PLAYS % PAYOUT GAMES PLAYED CASH IN CASH OUT CASH REFILL FREQUENCY P1 FREQUENCY P2 FREQUENCY P3 FREQUENCY P4 FREQUENCY P5 FREQUENCY P6 FREQUENCY CURRENT Page 12

15 Service History The machine may sound an audio alarm for several fault conditions (see section 6 - Alarms) which can only be cleared by turning the machine off then on again. To aid the Service Engineer the last 16 alarms are recorded in an alarm log. These entries may be viewed as with the electronic meters as described above. The display will show the alarm log entry number prefixed with the letter A and the alarm reference codes (See section 6). The alarms are displayed in chronological order with the latest first. To step through the alarms use the right hand players push-button. N.B Where a machine is not fitted with an alphanumeric display, the information is still transmitted to that output port of the MPU 5 and therefore can still be read by connecting a spare display. Page 13

16 Section 5 - Installing and setting up the machine Installation Positioning of the machine will normally be determined by site staff, however when installing the machine check the following conditions and if any one of them is likely to cause problems with machine operation they should be brought to the attention of the site staff and an alternate site suggested: The machine should be standing on a level, flat and stable floor Ensure there are no local sources of high temperatures such as fires or radiators Try to avoid nylon carpets to minimise problems with static Ensure there are no local sources of high levels of moisture Check that the mains supply socket is rated for 13 Amps and fitted with an on / off switch and is sited nearby to avoid a long mains lead and that the supply socket is in good condition and not showing any signs of overheating or damage Check that the mains socket is fitted with an earth connection and that the earth is correctly connected Machines look best in subdued lighting The machine should be positioned where site staff can supervise it. When the machine is positioned check that it is stable and does not rock. Check that the mains cable is undamaged and that the mains plug is fitted with a 3 A fuse. Connect the mains lead to the mains socket at the rear of the machine and to the site supply socket. The machine requires a nominal supply of 240 V AC, 50 Hz but should easily tolerate a variation of plus or minus 10% (216 to 264 volts). If the supply is consistently low the transformer primary tap can be changed to 220 Volts. This change must be noted to ensure the tapping is returned to normal when the machine is resited Setting Up Carry out the following procedure after siting the machine Switch on the mains supplies to the machine and check that the machine initialises. Open the machine door and carry out the self-test routines detailed in section 4. Check that the option switch settings are as required for the site (section refers). Reset all the electronic meters to zero. If applicable check that the appropriate target payout percentage key is fitted to the machine (section refers). Set the audio volume level to suit the site (section refers). If required use the demonstration mode to show the site operators the basic operating features of the machine. Check that the hoppers are full and if necessary refill. (Section 7 refers). Check that the correct jackpot key is fitted. Close and lock the door of the machine. Page 14

17 Jackpot / Price Of Play Selection The MPU5 program module has been fitted with 2 x 9 way D type connectors. The first being for percentage payout selection as described in section The second is for the selection of Jackpot level and also price of play option. The keys available are colour coded, and fully labelled to avoid confusion. The keys are also of opposite gender to that of the percentage key, again to avoid conflicts. Options available for this machine are: - Price of play Jackpot Body Colour Sticker colour Part Number 20p 10 Cash Purple Red p 10 Cash Grey Red p 10 Cash Green Red p 5 Cash Black White p 5 Cash Brown White p 5 Cash Purple White p 5 Cash Grey White If a Jackpot selector key is not present, then the machine will lock up until a key is fitted. If a key is fitted which is not in the range available for this machine then the machine will lock up and the words Invalid Key will appear on the LED seven segment display Target Payout Percentage Plugging in a sealed circuit or percentage key, in a connector mounted on the program card normally sets the target payout percentages. This enables the target payout percentage to be set at anything between 70% and 98% in 2% steps. The common percentage keys are colour coded to help with identification. The keys for the less common target settings are coloured white. The percentage keys available are as follows: Percentage Key part no. Key body colour 70% White 72% White 74% Red 76% White 78% Green 80% Blue 82% Yellow 84% Orange 86% White 88% White 90% White 92% White 94% White 96% White 98% White Page 15

18 If there is no key fitted to the connector the target payout percentage can also be set up using the option switches (see section ) Default for no key or option switches set = 80%. To increase percentage by 1%, refer to section (options switch 2.7). Keys for the different percentages are available from the Barcrest service department Option Switches Two sets of eight DIL selector switches (SW1 and SW2) are mounted on the MPU5 unit (SW1) and the program module (SW2) at the rear of the machine. By using these switches several control options are available for the machine. The options are available when the switch is switched on (to the left). Switch Bank 1 No Function Left Right 1.8 Percentage payout adjust 3 YES NO 1.7 Percentage payout adjust 2 YES NO 1.6 Percentage payout adjust 1 YES NO 1.5 Percentage payout adjust 0 YES NO 1.4 Not used 1.3 Not used 1.2 Bank limited to 20 YES NO 1.1 Wins paid out direct YES NO Switch bank 2 No Function Left Right 2.8 Single credit entry YES NO 2.7 Odd Percentage Payout Enable YES NO 2.6 Coin alarm inhibit YES NO 2.5 Not Used 2.4 OCD inhibit YES NO 2.3 Not Used 2.2 Mains Tamper Disable YES NO 2.1 Not Used The function of each of the option switches is as follows. SW1.1 - With this switch selected all wins are paid out directly. Default is for all wins to be banked as normal. SW1.2 - With this switch selected the bank limit is set to 20. Default is a bank limit of 50. SW1.3 - Not Used SW1.4 - With this option selected the contents of the bank may be cleared (Exhibition and demo mode only). Page 16

19 SW1.5 to SW1.8 - Percentage payout adjust. - These switches are used to set up the target payout percentage in machines which do not have a percentage key fitted or do not have the Y type software card fitted. The settings of the switches are as follows: Percentage Switch 1.8 Switch 1.7 Switch 1.6 Switch % OFF OFF OFF ON 72% OFF OFF ON OFF 74% OFF OFF ON ON 76% OFF ON OFF OFF 78% OFF ON OFF ON 80% OFF ON ON OFF 82% OFF ON ON ON 84% ON OFF OFF OFF 86% ON OFF OFF ON 88% ON OFF ON OFF 90% ON OFF ON ON 92% ON ON OFF OFF 94% ON ON OFF ON 96% ON ON ON OFF 98% ON ON ON ON SW2.1 - Not Used SW2.2 - Mains tamper Disable. - When this switch is set to the on position the mains tamper check is disabled. SW2.3 - Not Used SW2.4 - O.C.D. inhibit. - If the machine is sited in a location where the out of credit display is distracting, selecting this option can inhibit it. SW2.5 - With this option selected the reels spin time will be reduced. SW2.6 - Coin alarm inhibit. - When this switch is selected to on it disables the coin alarm software. SW2.7 - The selection of this option will add 1% to the chosen % payout regardless of whether the selection is by key or option switch. SW2.8 - Single credit entry - The machine normally accepts multiple credits. If there is a problem with security or strimming, operation of this switch to the ON position will only allow the machine to accept single credits. Page 17

20 Software Volume Control The software volume control incorporated in this machine operates as follows: Holding Hold B button down and turning the refill key, enters the volume control mode. The LED seven segment display now shows the volume range from 0-20, and the machines issues a continuous tone at the current level setting. By pressing Hold B the volume level will be increased. By pressing Hold C the volume level will be decreased. Once the required setting has been determined, turning the refill key back will exit the mode and save the new setting. This setting is retained when the power is removed from the machine. The setting can be altered by entering the volume control mode again; or by clearing the memory of the MPU5, when the default setting (level 10), will be selected Software Options Several different software options are available for this machine. The software is supplied in a program module, which is plugged into the MPU 5 unit of the machine. The following options are available: Option S T B A R K C D Y H Title Standard version Test version Bingo version (Hightokens %, Cash refill) Gala version Top Rank bingo version Arcade version All cash version Version with Datapak interface option active Percentage key operation enabled Scrolling Message version Option S - Standard version. - When fitted with this software version the machine target payout percentage can be set up using either the DIL option switches or a percentage key. Without a percentage key being fitted the default value is 80%. If the hopper(s) go empty the machine will display Call Manager for refill. Option T - Test software. - This software program is only used during testing of the machine. Option B - Bingo version. - When fitted with this software version, the machine will lock-up and call for refill when the hopper(s) are empty. The default payout percentage is 84%. Page 18

21 Option A - Gala version. - This version is similar to option B software with the added features that the default percentage payout is 84% and the machine will accept % payout keys in the range 70% - 98%. The machine will Call Manager for refill when the hopper(s) are empty. The machine will pay 30% of prize values in tokens when used. Option R - Top Rank version. - This version is similar to option B software with the added features that it locks the target percentage payout at 86%. The machine will Call Manager for refill when the hopper(s) are empty. The machine will pay 30% of prize values in tokens where used. Option K - Arcade version. - When fitted with this software version, the machine will lock-up and call for refill when the hopper(s) are empty. Option C - Cash version. - When fitted with this software version, the machine pays all token wins in cash. This option is sometimes referred to as the Isle of Man (I.o.M.) option. Option D - Datapak protocol version. - This version of the software includes the Datapak protocol software and is designed for use in machines where an electronic data capture device is fitted in the machine. Machines fitted with this version of software will not operate with the door closed unless the data capture device unit is fitted. Option Y - Percentage key version. - When fitted with software version, the machine will not operate with the door closed unless a percentage key is fitted. If the key is not fitted the machine will lock up and the LED seven segment display will indicate PER. Page 19

22 Section 6 - Alarms This section contains information to help the service engineer to isolate faulty machine modules Alarm Messages When an alarm occurs during normal operation a message is shown on the LED seven segment display. The message generally comprises three parts, which are displayed in succession. 1. The first display shows the alarm number, e.g. ALARM The first two digits are the BACTA industry alarm code. The second two digits are the Barcrest alarm code. The first of these digits is the alarm class, as described in below, and also the number of red flashes of the MPU5 board Status LED. The second digit is the specific alarm and also the number of green flashes. Note that where the alarm number is hexadecimal e.g. A or B, the number of green flashes is the decimal equivalent, e.g. 10 or The second display identifies the alarm, e.g. CPU BUS ERROR 3 The third display adds extra information pertinent to the fault, which would be useful to a depot engineer, e.g. PC Class of alarm The various alarms, which can occur on the MPU5 system, are grouped into TEN classes. When a fault occurs, the first digit of the Barcrest alarm number shows the class of alarm A complete list of alarm messages, related to the associated BACTA and Barcrest fault code numbers, is shown in below Class 1 alarms Known as processor exceptions, these are errors detected by the CPU. They can be caused by hardware faults in components on the CPU bus, e.g. CPU, RAM, PROMs, DUART etc. When shown on the display these alarms range from 11-1E with a Bacta code 54 For further detail refer to Section 5 of the Barcrest Field Service Manual Page 20

23 Class 2 alarms These are caused by hardware faults on the MPU5 board. Most alarms of this class are generated during power up self-test. When shown on the display these alarms range from 21-2B with a Bacta code 31, 32, 53 or 54 For further detail refer to Section 5 of the Barcrest Field Service Manual Class 3 alarms These are caused by faults on the MPU5 program card. When shown on the display these alarms range from with a Bacta code 51 or 52 For further detail refer to Section 5 of the Barcrest Field Service Manual Class 4 alarms These alarms are the result of inconsistencies detected during software checks. They can be caused by software bugs or hardware problems with the memory. When shown on the display these alarms range from with a Bacta code 42, 48, 53 or 90 For further detail refer to Section 5 of the Barcrest Field Service Manual Class 5 alarms These alarms are caused by faults on the MUX5 board. Message Barcrest No Status LED flashes Bacta Number (Red - Green) MUX UNIT MISSING MUX UNIT FAILED MUX UNIT RESET MUX NOT RESET MUX UNIT OLD VER MUX DRV TR FAIL MUX ENB TR FAIL Page 21

24 Class 6 alarms These alarms are caused by faults on the REEL5 board. Message Barcrest No Status LED flashes Bacta Number (Red - Green) REEL UNIT MISSING REEL UNIT FAILED REEL UNIT RESET REEL NOT RESET REEL UNT OLD VER REEL DRV TR FAIL REEL ENB TR FAIL WRONG REEL TYPE Class 7 alarms These alarms are caused by coin input errors. Message Barcrest No Status LED flashes Bacta Number (Red - Green) 5P COIN TIMING P COIN LOCKED P COIN TIMING P COIN LOCKED P COIN TIMING P COIN LOCKED P COIN TIMING P COIN LOCKED PND COIN TIMING PND COIN LOCKED 7A PND COIN TIMING 7B PND COIN LOCKED 7C TOKEN TIMING 7D TOKEN LOCKED 7E COIN MECH ERROR 7F Class 8 alarms These alarms are caused by coin output errors. Message Barcrest No Status LED flashes Bacta Number (Red - Green) PND HOPPER JAM PND OPTO ERROR PND OPTO BLOCKED TOKEN HOPPER JAM TOKEN OPTO ERROR TOK OPTO BLOCKED LEVEL SENSE JAM Page 22

25 Class 9 alarms These alarms are caused by meter faults. Message Barcrest No Status LED flashes Bacta Number (Red - Green) CASH IN METER CASH OUT METER TOKEN IN METER TOKEN OUT METER REFILL METER Class A alarms These alarms are caused by reel assembly faults. Message Barcrest No Status LED flashes Bacta Number (Red - Green) REEL A SETUP A REEL A SPIN A REEL B SETUP A REEL B SPIN A REEL C SETUP A REEL C SPIN A REEL D SETUP A REEL D SPIN A REEL E SETUP A REEL E SPIN AA Page 23

26 6.3 - Anti Strimming Security Alarm This machine is fitted with software to detect and deter any attempt to Strim the coin mechanism. It does this by producing an audio tone and locking up for a period of time if it is turned off and on following an anti-strim alarm. This should both make it difficult for the person attempting to Strim to gain any real advantage and also draw attention to their activities. The Anti-Strim security software operates as follows: - If an anti-strim alarm is detected the machine will enter the coin alarm routine as normal and display the appropriate code for a strimming alarm 10 (Barcrest) 7F. This alarm also causes the machine to increments its Anti-Strim counter from zero to one. When the machine is switched off and on again to clear the alarm it will lock-up for a period of 30 seconds. During this period it will give an audio tone for a short time to alert the staff, display the Alarm code 10 (Barcrest) DF on the plays display, and show a count down on the savings display. When this count reaches zero the machine resets and will operate normally. If the machine plays 40 games without an anti-strim alarm occurring the Anti-Strim counter is reset to zero and the machine can be turned off and on again without the 30 second lock-out operating. If another anti-strim alarm occurs within 40 games the Anti-strim counter is incremented from 1 to 2 and the 30-second lock-up alarm operates again. The machine must now play 80 games without an anti-strim alarm before the counter is reset and the machine can be turned off and on again without the 30-second lockout operating. Further anti-strim alarms continue to increment the Anti-Strim counter and cause 30-second lockouts. This continues in a similar manner until the fifth anti-strim alarm is encountered. This will increment the Anti-Strim counter from 4 to 5. This will increase the lockout period to five minutes. The number of games without an anti-strim alarm occurring needed to reset the Anti-Strim counter is also increased to 200. Further anti-strim alarms have no effect on the counter, which remains at 5 causing a 5-minute lockout. To facilitate service work on the coin mechanism this Anti-strim software does not operate with the access door open. Opening this door will clear the Anti-Strim counter and return the machine to normal operation. In Summary: - Alarm No. Causes Games without alarm First coin alarm: 30 Sec. lock-out 40 games to clear Second coin alarm: 30 Sec. lock-out 80 games to clear Third coin alarm: 30 Sec. lock-out 120 games to clear Fourth coin alarm: 30 Sec. lock-out 160 games to clear Fifth coin alarm: 5 min. lock-out 200 games to clear Subsequent coin alarms: 5 min. lock-out 200 games to clear Page 24

27 Section 7 - Other machine features Hopper Procedures Hopper Operation The 1 hopper maintains a float of 100 for machines set at 20p play / 4.00 jackpot which increases to 125 if the machine is set to 25p play / jackpot or 250 if a note acceptor is fitted to the machine.. All wins are paid in 1 coins. Since the hopper has pay out verification facility, the software can check on the passing of coins from the hopper. This information allows the machine to request refill if required. If during pay out, no coins are seen to leave the hopper for a period of 6 seconds, the hopper is assumed to be empty. If the hopper detects a coin jam, it will attempt to clear the jam by auto reversing itself. If this fails an alarm is sounded and the code 17 shown on the machine display. NB. If this occurs then refer to the section on dealing with a coin jam. The machine carries a DUMP HOPPER button, located within the inner cash box area, which is used to indicate to the software that the machine is being collected. Page 25

28 Installation Procedure In order for the active diversion of coins to operate correctly, it is important that the machine has a clear picture on installation of the number of coins in the hoppers. The software maintains a count of the number of coins held by the hopper, therefore it needs to know the initial number of coins inserted in the hopper as float. METHOD 1) Open both the outer cash door and the inner cash door of the machine. 2) Fit and turn the refill key. 3) The hopper float is shown on the BANK display, whilst the PLAY LED. will show the coin type, i.e. C1 4) The hopper float should be at zero at this point. If this is not the case then refer to the DUMP HOPPER procedure. 5) The hopper may now be filled to its float level by entering coins through the coin mechanism or alternatively if the number of coins available will fully float the hopper, the hopper topped up button may be pressed. 6) Once the hopper is full, 100 for 4.00 jackpot or 125 for jackpot, or 250 for note acceptor versions, any further coins entered will be rejected to the pay out tray. 7) Turn and remove the refill key 8) Lock all machines doors The machine is now ready for play. Page 26

29 Engineers Operating Guide When attending site for coin payout faults, the following options are available. 1. Open the outer cash door and after identification and machine reset has taken place, insert and turn the refill key to display the hopper balance. 2. To test payout 1 coin only. 3. Enter the payout test routine by pressing the test button, located at back of machine, and selecting test 1. Press the HOLD A button briefly and 1 coin will be paid out. 4. To test payout 20 coins. 5. Enter the payout test routine by pressing the test button, located at back of machine, and selecting test 1. Press and hold the HOLD A button, and 20 coins will be paid out. 6. To payout hopper contents 7. Enter the payout test routine by pressing the test button, located at back of machine, and selecting test 1. Press and hold the HOLD A button until the contents of the hopper have been paid out. 8. All coins must be returned through the coin mechanism When attending site for coin mechanism related faults, to obtain coins for use, use steps 2 or 3 above. Returning these coins through the mechanism rather than directly into the hopper. Warning If attending site to replace the MPU5 control unit, then to confirm the hopper balance, use the installation procedure. Page 27

30 Procedure for Clearing Coin Jams If a Hopper Jam has occurred the machine will display the alarm code 17 It may be possible to clear the jam using a screwdriver or similar to agitate the coins in the hopper if this is not successful removal of the hopper from the machine is necessary. The hopper is accessed by opening the machine door, slide the payout shelf forwards and disconnect the plugs in the harness, remove the shelf. Access to the hopper is by removal of the two screws in each of the coin chute supports and the two screws securing the metal support to the hopper cover. Lift off the coin chute and remove the two remaining screws holding the hopper cover. 1) Remove all coins from bowl and remove bowl 2) Remove the disc bed assembly from base and disconnect 4-way connector. (Refer to technical manual for further information on disassembly. 3) Clear the jammed coin by either:- a) Rotating the disc manually first anti-clockwise then clockwise to free the coin Or b) Grip the trapped coin with pliers or similar, and pull free Or c) Push the coin back in by using the edge of a similar coin NB. Common cause is damaged or bent coins. Beware not to return damaged coins to the bowl. 4) Inspect the eject fingers for obvious damage and replace if necessary. 5) Remove any debris from the disc bed assembly 6) Clean the exit window opto with a clean dry cloth. 7) Reassemble, refill and test the hopper ensuring that all hopper-retaining brackets are securely and correctly fitted. 8) In the event of severe damage caused by either debris or bent coins which results in continual jamming, it is recommended that the complete disc bed assembly is changed. IMPORTANT The gear retaining (posi headed) screw is critically set at the factory and must not be adjusted. Breaking of the paint seal invalidates the product warranty Page 28

31 Dump Hopper Facility This facility is provided to empty the machine and also to allow the machine to update it s float level where there may be reason to doubt that it may be correct. 1) Open the inner and outer cash doors 2) Fit and turn the refill key 3) Press the DUMP HOPPER button located in the inner cash box area 4) The machine will start to pay out the hopper contents 5) The total paid out will be displayed on the BANK display. 6) Pay out continues until the hopper is empty at which time the float is set to zero. This happens in any one of three circumstances. A) The machine is reset B) The refill key is turned and turned back again C) A coin is entered, when the count starts from 1. 7) Turn the refill key back to it s normal position 8) Turn the refill key once again and enter the installation routine as described earlier 9) To return to normal operation, remove the refill key and fit and lock all doors. Page 29

32 Collection Procedure 1) With both cash doors open, fit and turn the refill key and then press the DUMP HOPPERS button (located in the cash box area). 2) The machine will pay out the contents of the hopper. 3) The total paid out will be displayed on the Bank display. 4) Once the hopper is empty, the float level is set to zero. 5) Turn the refill key back to its normal position. 6) The money can now be removed from the cash boxes. IF THE MACHINE IS TO BE LEFT EMPTY FOR SECURITY REASONS THE PROCDURE MAY BE PAUSED AT THIS POINT. 7) If the machine is to be put straight back into operation, ensure that the cash boxes are open and that the refill key is turned. 8) The hopper float is shown on the Bank display and the Plays LED will show C1. 9) Refill the hopper by entering coins into the machine through the coin mechanism. Coins entered are displayed on the Bank display. 10) Once the hopper is full ( 100 for 4.00 jackpot or 125 for jackpot, 250 for note acceptor versions), any further coins entered will be rejected. 11) Remove the refill key and lock all machine doors. The machine is now ready for use Refilling & Topping Up 1) If the machine runs out of coins during pay out it will stop and call for refill. The machine shows the amount paid so far and what is required to complete the pay out. The refill routine will operate as follows: 2) Turn the refill key. The hopper float is shown on the bank display. 3) The hopper is then refilled with coins via the coin mech. The float level is shown on the bank display. 4) Once the 1 hopper is full further coins are rejected. 5) Coins refilled are recorded on the electronic and mechanical refill meters. Remove the refill key. The machine then continues its pay out then returns to normal play. Page 30

33 7.2 - Last Bank Recall The last pay out is recorded and may be viewed by entering the last bank recall. To do this the first HOLD button is held down and the refill key is turned. This causes the machine to display the last amount banked, and how much was paid out Bank Settings The machine offers a range of banking options that are selected via the option switches on the MPU5 as follows: SWITCH BANK 1 SW 1 OFF Wins banked as normal ON Wins paid out direct SWITCH BANK 1 SW 2 OFF Bank limited to 50 ON Bank limited to Datacapture This requires the fitting of a D version of the software. Provision is made for the fitting of the DATAPAK data capture unit, above the meter panel behind the outer cash door. The cable from the data capture unit is fed from the unit through the holes provided and connected to the RS232 port of the MPU5 unit. The door switch harness from the data capture unit is connected to the spade connections provided adjacent to the front door switch. The actual door switches are pre-wired during manufacture Mains Tamper Due to the increased number of people trying to gain advantage from the machine by powering the machine OFF and ON, there is now a method of deterring this. It works by having a counter written into the software, which will detect the number of times; the machine is power off and on. If this counter exceeds three in a five-minute period the player will lose the current Bank and Plays status of the machine. This can be disabled by using SW 2.2 (See Section 5.2.3) Page 31

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