New City Council Member Orientation

Transcription

1 New City Council Member Orientation 18 April, 2013 Vince Dougan, Security Administrator Colorado Springs Utilities

2 Physical Security Risks Employee Safety Business Integrity General Property Theft Mandated Compliance Standards Workplace Violence Sabotage Local Terrorism Cyber Breaches Customer Violence Property Breaches Vandalism Bulk Chemical Tampering Copper Thefts Access Control Enforcement Confidential Business Record Breaches System Reliability Robbery

3 Risk Mitigation Efforts Physical Monitoring and Response through Contract Security Forces Enhanced Policies and Procedures around strengthening security culture Employee Security Awareness and Reporting Vulnerability Assessments on all Utilities Critical Infrastructure Physical Hardening (fencing, gates, barriers) Technology based Access Control, Alarm Monitoring and CCTV Systems

4 Security Operations Provide Physical Security for City and Utilities Sites/Facilities and Employees Shared service between City and Utilities Security for approximately 120+ Facilities (City and Utilities) 180 Sq Mile area and growing (Southern Delivery System) Developing and implementing policies/procedures Access control, proactive patrolling, visible security, intrusion detection, response and investigation Manage contract guard force 4

5 Security Operations (Cont.) Security Control Center (668-STOP) 24 X 7 Operations Center located at 215 Nichols BLVD Monitors alarms, provide access control and dispatches security patrols to investigate intrusion alarms Utilities internal alarm system (CCURE 800) 1,000 alarmed doors 650 card read doors 375 CCTV cameras Would be glad to provide tour of Security control center if desired City - contracted alarm systems (ADT) 5

6 Threat Management Liaisons Colorado Springs Police Department El Paso County Sheriffs Office Pueblo County Sheriffs Office Teller County Sheriffs Office Colorado Information Analysis Center FBI (2 staff members have FBI Secret clearances) Military Police and Security Forces Colorado Commodities Metal Task Force Regional Threat Working Group 6

7 City Hall Staffing and Entry Procedures City Hall 2 Security Officers at City Hall East entry: 6:30 AM 6 PM (M F) (SO in Bldg until 10 PM) West entry: 8 AM 5 PM (M - F) City Hall after hours entry/exit Enter and Exit through East door, keypad on the right inside the door Entry - 60 seconds to enter code to disarm alarm system Exit - enter code 60 seconds before you depart the building to arm alarm system Keypad has a duress function on it Stop at the security desk at your convenience and the security officer will demonstrate how to use the system 7

8 City Hall Staffing and Entry Procedures After hours, please call the Security Control Center at 668-STOP when you enter and exit City Hall so we know you are in the build After hours escort If you are working after hours and desire a security escort to your car call minutes prior to your departure and a patrol will meet you at the East entry to escort you Alarm Response Security Patrol should arrive within 15 minutes or less Meeting with CSPD next week to discuss some security changes at City Hall 8

9 Increasing incidents of Public Officials receiving suspicious mail across the country Outward Signs: Powdery substances Suspicious Mail No return address, or a return address that does not match the postmark "To Be Opened By Addressee Only" Handwritten, poorly written, or poor handwriting Having a suspicious, threatening or cautionary message on the outside Misspellings of names or common words 9

10 Outward Signs Cont. If the package is messily sealed or wrapped or contains excessive weight Oily stains Wires Excessive postage Suspicious Mail (Cont.)

11 Suspicious Mail (Cont.) Your Actions: Stay Calm Do not use your Cell Phone Use a land line to Call 911 Notify on site security Evacuate the area Note: If exposed to a powder/liquid stay in the room, do not leave and potentially contaminate more of the building or other people wait for Hazmat Personnel Make sure you tell 911 if you have been exposed to the substance 11

12 Threats Bomb Threats Items to remember: Caller gender Write down what they say Accent Background noise Where is the bomb and when will it go off? What type bomb is it? Estimate age of caller Active Shooter Training programs developed for City and Utilities employees We can work with Council to receive this training if desired? Training can take 1 2 hours

13 13 Questions?