INDEX CALL CENTRES. AIR CONDITIONING, see HEATING, VENTILATION AND AIR CONDITIONING ALARM SYSTEMS ARSON, 30 ASSAULTS, 24 BREAK AND ENTER, 23
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1 INDEX CALL CENTRES. CAD systems, 18. generally, 15. incident command, 21. IMS, 19. information to provide, 17. SOP, 20 AIR CONDITIONING, see HEATING, VENTILATION AND AIR CONDITIONING ALARM SYSTEMS. fire, 87. mass notification technology and, 87. resetting, 43. voice-activated systems, 38, 39 ARSON, 30 ASSAULTS, 24 ASSISTED LIVING FACILITIES, see HOSPITALS BREAK AND ENTER, 23 CAD, see COMPUTER-ASSISTED DISPATCH SYSTEMS CANADIAN CENTRE FOR EMERGENCY PREPAREDNESS, 1 CANADIAN TRANSPORT EMERGENCY CENTRE (CANUTEC), 63 CANUTEC, see CANADIAN TRANSPORT EMERGENCY CENTRE 97
2 Security Professionals: A Guide for Emergency Situations CBRN (CHEMICAL, BIOLOGICAL, RADIOLOGICAL, NUCLEAR) AGENCIES, 73 CLEANING SERVICES, 32 CODE. black, 81. blue, 81. brown, 82, 89. emergency broadcast, 81. green, 95. red, 81. white, 82 COMPUTER-ASSISTED DISPATCH (CAD) SYSTEMS, 18 CRIME SCENE MANAGEMENT. arson, 30. assaults, 24. assisting law enforcement, 27. break and enter, 23. chronological report, 31. cleaning services, 32. decomposition, involving, 34. documenting, 28. evidence, transfer of, 24. fire, 30. forensic investigators, 27. generally, 23. incendiary fires, 30. media and, 26. note-taking, 26. origin and cause of fire, 30. perimeter, establishing, 26. photographing, 28. protecting, 26 98
3 Index. role of security guards, 25. safety, ensuring, 25. sketching the scene, 29 DEBRIEFING, INCIDENT, 96 DECOMPOSITION, SCENES INVOLVING, 34 DECONTAMINATION, 71 DISASTER MANAGEMENT, 1 ELEVATORS. emergency response, 53. firefighter, 51. generally, 49. hydraulic, 50. note-taking re, 54. SOP, 50. stuck, 49. traction, 51. types, 50. Underwriters Laboratories (UL), 51 EMERGENCY BROADCAST CODES, 81 EMERGENCY MANAGEMENT. committee, 12. components of, 2. emergency medical services (EMS), 10. emergency operation centre (EOC), 3. emergency service responders, 4. fire services, 6. generally, 1. Heavy Urban Search and Rescue (HUSAR), 8. incident management system (IMS), 2. interoperability, 7 99
4 . police, 4 Security Professionals: A Guide for Emergency Situations. primary responders, 4. severe weather management, 12. special weapons teams, 10. specialty teams, 8 EMERGENCY MEDICAL SERVICES (EMS), 10 EMERGENCY OPERATION CENTRE (EOC). emergency management, 3. terrorism, 85 EMERGENCY RESPONSE. assistance plan (ERAP), 70. elevators, 53. guidebook (ERG), 65. hazardous materials, 65, 67, 70 EMERGENCY SERVICE RESPONDERS, 4 EMERGENCY VOICE-ACTIVATED COMMUNICATION (EVAC). assisted living facilities, 81. high-rise buildings, 38. hospitals, 81 EMS, see EMERGENCY MEDICAL SERVICES EOC, see EMERGENCY OPERATION CENTRE ERAP, see EMERGENCY RESPONSE, ASSISTANCE PLAN ERG, see EMERGENCY RESPONSE, GUIDEBOOK EVAC, see EMERGENCY VOICE-ACTIVATED COMMUNICATION EVACUATION. code brown, 89. code green, 95. contractors,
5 Index. expert internal support on call, 91. fire services HazMat (hazardous materials) team, 91. horizontal, 93. hospital, 92. incident debriefing, 96. incident management system, 94. incident manager, 90. repatriation of patients, 96. returning to normal operations, 96. security, 90. staff, 89. switchboard, 90. training, 91. types, 93. vertical, 93 EVIDENCE. transfer of, 24 EXTINGUISHERS, FIRE, see FIRE EXTINGUISHERS FEDERAL EMERGENCY MANAGEMENT AGENCY (FEMA), 1 FEMA, see FEDERAL EMERGENCY MANAGEMENT AGENCY FIRE. alarm systems, 87. cause of, 30. crime scene management and, 30. extinguishers, 57. incendiary, 30. mass notification technology, 87. origin of, 30. services, see FIRE SERVICES. voice-activated alarm systems, 39. watch,
6 FIRE EXTINGUISHERS. generally, 57. PASS, 60. safety, 60. tips, 60 Security Professionals: A Guide for Emergency Situations. training, 61. use, effective, 58 FIRE SERVICES. elevators, 51. emergency management, 6. evacuation, 91. HazMat teams, 91 FIRST RESPONDERS, see PRIMARY RESPONDERS FORENSIC INVESTIGATORS, 27 HAZARDOUS MATERIALS (HAZMAT). Canadian Transport Emergency Centre (CANUTEC), 63. CBRN teams, 73. chemical, biological, radiological, nuclear (CBRN) agencies, 73. decontamination, 71. emergency response assistance plan (ERAP), 70. Emergency Response Guidebook (ERG), 65. evacuations, 91. generally, 63. material safety data sheet (MSDS), 66. procedures for emergency response, 67. reporting requirements, 65. Transportation of Dangerous Goods (TDG), 63. Workplace Hazardous Material Information System (WHMIS), 66 HAZARDS, MAJOR CATEGORIES OF, 4 HAZMAT, see HAZARDOUS MATERIALS 102
7 Index HEATING, VENTILATION AND AIR CONDITIONING (HVAC), 45 HEAVY URBAN SEARCH AND RESCUE (HUSAR), 8 HIGH-RISE BUILDINGS. alarm system reset, 43. emergency voice-activated communication (EVAC), 38. fire alarm emergency voice communication systems, 39. fire watch, 43. generally, 37. heating, ventilation and air conditioning (HVAC), 45. incident management system (IMS), 41. mass notification system (MNS), 38. National Fire Alarm and Signaling Code (NFPA 72), 39. National Fire Protection Association (NFPA), 39. post-incident duties, 43. Standard for Mass Notification Systems (UL 2572), 40. Underwriters Laboratories (UL), 40 HORIZONTAL EVACUATION, 93 HOSPITALS. code black, 81. code blue, 81. code brown, 82. code red, 81. code white, 82. defining MNS solutions, 79. emergency broadcast codes, 81. emergency voice-activated communication (EVAC), 81. evacuations, 92. facilities, 77. framing the MNS definition, 80. generally, 77. hospital security guards,
8 Security Professionals: A Guide for Emergency Situations. mass notification system (MNS), 78. National Fire Protection Association (NFPA), 79. NFPA 72, 79. UL 2572, 80. Underwriters Laboratories, 80. Unified Facilities Criteria (UFC) Military Standard, 80 HUSAR, see HEAVY URBAN SEARCH AND RESCUE HVAC, see HEATING, VENTILATION AND AIR CONDITIONING HYDRAULIC ELEVATORS, 50 IMS, see INCIDENT MANAGEMENT SYSTEM INCENDIARY FIRES, 30 INCIDENT COMMAND call centres and, 21. generally, 3, 7 INCIDENT MANAGEMENT SYSTEM (IMS) calls and, 19. evacuation, 94. generally, 2. high-rise buildings, 41 LAW ENFORCEMENT, ASSISTING, 27 MANAGEMENT. crime scene, 23. disaster, 1. emergency, 1. incident, 2. severe weather, 12 MASS NOTIFICATION SYSTEM (MNS). advantages, 88. definition, framing,
9 Index. fire alarm integration, 87. hospitals, in, 78. solutions, defining, 79 MATERIAL SAFETY DATA SHEET (MSDS), 66 MEDIA, HANDLING, 26 MNS, see MASS NOTIFICATION SYSTEM MSDS, see MATERIAL SAFETY DATA SHEET NATIONAL FIRE ALARM AND SIGNALING CODE (NFPA 72). assisted living facilities and, 79. high-rise buildings and, 39. hospitals and, 79 NATIONAL FIRE PROTECTION ASSOCIATION (NFPA), 20 NFPA, see NATIONAL FIRE PROTECTION ASSOCIATION NFPA 72, see NATIONAL FIRE ALARM AND SIGNALING CODE NOTES, see REPORTING PASS, see PULL-AIM-SQUEEZE-SWEEP PATIENTS, REPATRIATION OF, 96 PERIMETER, ESTABLISHING, 26 PHOTOGRAPHING CRIME SCENES, 28 POLICE, 4 PRIMARY RESPONDERS. fire services, 6. generally, 4. interoperability, 7. police, 4 PROTECTING CRIME SCENES, 26 PULL-AIM-SQUEEZE-SWEEP (PASS),
10 Security Professionals: A Guide for Emergency Situations REPATRIATION OF PATIENTS, 96 REPORTING. chronological, 31. crime scene, 26, 31. elevators, re, 54. HazMat, requirements re, 65. note-taking, 26, 54. terrorism, 85 SAFETY. ensuring, 25. fire extinguishers, 60 SEVERE WEATHER, 12 SKETCHING CRIME SCENES, 29 SOP, see STANDARD OPERATING PROCEDURE SPECIAL WEAPONS TEAMS, 10 SPECIALTY TEAMS. Emergency Medical Services (EMS), 10. Heavy Urban Search and Rescue (HUSAR), 8. special weapons teams, 10 STANDARD FOR MASS NOTIFICATION SYSTEMS (UL 2572). assisted living facilities and, 80. high-rise buildings and, 40. hospitals and, 80 STANDARD OPERATING PROCEDURE (SOP) call centres, 20. elevators, 50 SWITCHBOARD, 90 TDG, see TRANSPORTATION OF DANGEROUS GOODS 106
11 Index TERRORISM. categories of activities, 84. defined, 83. emergency operations centre (EOC), 85. generally, 83. reporting, 85. targets, 84. three methods of dealing with, 85. warning signs, 85 TRACTION ELEVATORS, 51 TRAINING. evacuations, 91. fire extinguishers, 61 TRANSPORTATION OF DANGEROUS GOODS (TDG), 63 UFC, see UNIFIED FACILITIES CRITERIA UL, see UNDERWRITERS LABORATORIES UL 2572, see STANDARD FOR MASS NOTIFICATION SYSTEMS UNDERWRITERS LABORATORIES (UL). assisted living facilities, 80. elevators, 51. high-rise buildings, 40. hospitals, 80 UNIFIED FACILITIES CRITERIA (UFC). military standard, 80 VENTILATION, see HEATING, VENTILATION AND AIR CONDITIONING VERTICAL EVACUATION, 93 WEATHER, SEVERE,
12 Security Professionals: A Guide for Emergency Situations WHMIS, see WORKPLACE HAZARDOUS MATERIAL INFORMATION SYSTEM WORKPLACE HAZARDOUS MATERIAL INFORMATION SYSTEM (WHMIS),
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