Comprehensive Master Plan. Security Master Plan: Physical Security Capital Improvement Projects Final Report. October 18, 2011.
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1 Comprehensive Master Plan Security Master Plan: Physical Security Capital Improvement Projects Final Report Prepared by: The Protection Engineering Group, Inc Bogle Drive, Suite 200 Chantilly, VA
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3 Table of Contents 1. Introduction New Police Facility Lighting Improvement Project Emergency Call Box Renovation Project Consolidate Electronic Security Systems Physical Security Improvement of Existing Facilities i
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5 1. Introduction ECU Physical Security Capital Improvement Projects The East Carolina University (ECU) Physical Security Capital Improvement Projects (CIP) covers FY2012 to FY2015 and provided planning guidance for future years. The CIP is intended to indentify capital projects and equipment purchases, providing a planning schedule and financing options to achieve the goals and performance objectives outlined in the Strategic Security Plan Background ECU s Comprehensive Master Plan provides a framework for its anticipated fifteen-year growth, integrating the needs of the Academic Campus, Heath Science Campus, West Research Campus, Varsity Athletics, and Student Housing, as well as the campus interface with the city of Greenville, NC. A major focus of effort is on enhancing the safety and security of the University s assets that include people, information, and facilities against security threats such as crime (traditional and non-traditional) and other hazards. The University recently performed an in-depth survey and analysis of the existing Security Program that provided recommendations on how best to improve ECU s security posture. This led to the development of a Strategic Security Plan, which established the foundation to ensure security considerations are appropriately integrated into the Comprehensive Master Plan. The Physical Security CIP focuses on the physical improvements and implementation of technologies to ensure ECU facilities are properly protected and safeguarded ECU Security Program Mission Statement This Strategic Security Plan will result in the establishment of a centralized security program with the following Mission Statement: The ECU Security Program is committed to the continuous development of a comprehensive integrated security organization that provides a safe and secure environment for the University community. ECU s Security Program will accomplish this mission by providing a professional, cooperative, customer driven service that is both flexible and responsive to the needs of all Strategic Goals This Strategic Security Plan has six strategic goals to facilitate progress toward meeting the vision and mission of ECU s security program. Strategic Goal #1: Strategic Goal #2: Strategic Goal #3: Institute University Security Policies Establish a Centralized Security Organization Develop Security Plans 1
6 Strategic Goal #4: Strategic Goal #5: Strategic Goal #6: ECU Physical Security Capital Improvement Projects Develop Security Operating Procedures and Programs Implement Physical Security Improvement Projects Establish New Police Facility 1.4. Features The CIP includes a list of the capital projects or equipment to be purchased, ranked in order of preference. Each project includes the functional requirements that the project should focus on achieving, the plan for financing the project, timetable for implementation, and the justification for why the project is required. 2
7 2. New Police Facility ECU Physical Security Capital Improvement Projects Provide a facility that meets the functional requirements of both University Police and the Physical Security Office to enable them to provide safety and security for the University. This facility should house the Dispatch Office, Security Operations Center, and Emergency Operations Center Functional Requirements Overall space: o General office spaces with closets o Large storage rooms for equipment o Large multi-purpose community/training room/command center o Large secured conference/training room- police only o Parking area o Secured for 70 spaces Police vehicles o Fitness/Workout/Gym o Showers o Kitchen/Break room o Work/Garage style bay area o Garage bay for GEM vehicle, golf carts o Power Generators Chief s Office: o Three (3) offices Chief, Admin, Asst. Chief o One (1) smaller meeting/conference room o One (1) work room o One (1) secure personnel file room COP Office: o Seven (7) offices LT, SGT, Officers, Advocate, SPO s o One (1) large storage space o One (1) storage closet for SPO s equipment Investigations Office: o Five (5) offices o Two (2) interview rooms audio/video wired o One (1) large storage space o One (1) small conference/meeting room Property/Evidence Room: o One (1) large storage facility for property/evidence o One (1) property processing area drier, latent exam, refrigerator, etc. Administrative LT: 3
8 o Two (2) offices with storage/closet space LT and Quartermaster o Two (2) large storage areas for equipment o One (1) work/garage style bay area Patrol Supervisors: o Six (6) shift offices LT and SGT s o One (1) briefing room o Three (3) large storage/equipment rooms Patrol Suite: o One (1) large work area with multiple work stations o One (1) large storage room for equipment storage Special OP s: o Two (2) offices LT and SGT o One (1) large secure storage Payroll: o Two (2) offices Manager and Clerks o Two (2) secure large storage areas Administrative Capt./Records/TO: o Three (3) Capt., Clerk, TO Supervisor o One (1) large secure records room o Two (2) large storage closets Professional Standards: o Three(3) offices o Three(3) large storage areas Emergency Manager: o One (1) office o One (1) large storage area Crime Analyst Data, Statistics: o One (1) office o One (1) closet IT Manager: o One (1) office o One (1) very large secure server room Telecommunications Suite Secure/stand alone area: o Three (3) work stations o Kitchen/Break room o Restrooms o Closet/storage room for supplies Security Manager: 4
9 o One (1) large area o One (1) storage area o Numerous video monitors Key / Weapons / Radio Room o The room shall be located within the security office. o A locked space of not less than 7.43 sq. m (80 sq. ft) is required. o Provide a 28 in wide counter top around three (3) sides of the room with a 20 in wide shelf below the counter. o Provide Wiremold-type power outlets above the counter top for radio chargers. o Provide built-in wall shelves for radio chargers sized to accommodate number of operations staff. o Provide a Dutch door with a in wide writing surface on the lower leaf. Security Operations Center and Security Equipment Room o Centralized monitoring of electronic security systems Video Assessment and Surveillance Intrusion Detection Alarm Reporting Intercommunication / Emergency Communication o Video monitors / wall o Incident response Emergency Operations Center o Adjacent to the SOC o Situational awareness of campus and surrounding community o Internal and external communication 2.2. Plan for Financing Project To be completed by ECU Timetable Per the Comprehensive Master Plan 2.4. Justification The Police Department s current facilities do not promote the functional requirements of a professional police department. The division across multiple facilities creates operational inefficiencies, degrades internal communications, and has a negative impact on command and control. There is also a need for additional space for meetings and training that is necessary for the many community policing and educational programs the Police Department provides. In 5
10 addition, there is a need for secure parking for police and personal vehicles opening them up to retaliatory vandalism or other criminal behavior. A new police facility will consolidate all the departments into one facility, greatly increasing the overall command and control of the entire police department. A new facility with the proper and adequate amenities will assist in blustering the overall department s reputation and stature within the University, as well as increase moral and general welfare of the department s employees as they perform their duties. By including the Security Operations and Emergency Management Operations Centers in this facility it will provide of greater overall situational awareness around the campus, increasing ECU s ability to respond to incidents. 6
11 3. Lighting Improvement Project ECU Physical Security Capital Improvement Projects In conjunction with the Comprehensive Master Plan, modify lighting across the University to meet the Guideline for Security Lighting for People, Property, and Public Spaces developed by the Illuminating Engineering Society of North America (IESNA) G This may include additional lighting in areas, reduction of lighting in areas, planned transition lighting, and changes to some lamp types. The first step is to conduct an official lighting study, followed by a detailed and phased plan for improvement to meet the following functional requirements Functional Requirements Provide a clear view of an area from a distance and enable anyone moving in or immediately around it to be easily seen Deny potential hiding spaces adjacent to frequently traveled foot routes Permit facial identification at a distance of at least 30 feet and create the perception of being identifiable Facilitate the proper use of other security devices available on the property (CCTV Cameras and Guards) Deter crime against persons or property Enhance the public s feeling of comfort in accessing spaces Light Levels o Unoccupied Spaces (Loading Docks, Generator, Maintenance Bldg, etc.): 1 to 2 foot candela with 6:1 ratio o Building Façade:.5 to 2 foot candela (Vertical) with 8:1 ratio o Building Interiors: 1 foot candela with 4:1 ratio o Building Entrances: 10 foot candela with 3:1 ratio o Parking Lot: 3 5 foot candela with 4:1 ratio o Sidewalks, trails & walkways: 4:1 ratio For those associated with parking: 6 foot candela For those not associated with parking, but intended to be used at night: 1 foot candela Additional Requirements o Color Rendering Index (CRI) of 50 or higher o Solar lights are acceptable as long as they meet other light requirements and have traditional power back-up o Photocells and Time Switches must be coordinated with PSECU Security o Motion Detectors can be used, provided strike time is minimal (i.e. incandescent and fluorescent) 7
12 o Locate light fixtures in association with the 20 year growth plan of the landscape. Avoid areas where the light will be obstructed by trees o Cutoff fixtures are acceptable as long as other requirements are met 3.2. Plan for Financing Project To be completed by ECU Timetable Complete the lighting study and planning process in FY2012. Begin physical improvements in FY2013, completing by FY2018 o Improvements may be specific lighting projects or incorporating lighting upgrades with other campus projects Justification Proper lighting has a very important role in safety and security. Improper lighting can attract criminal behavior and make legitimate users feel uncomfortable or even fearful. Whereas proper lighting inviting legitimate users and discourages criminal behavior. Lighting was a major topic of discussion among students, staff, and faculty; most of the comments were that the campus was not properly illuminated creating many dark areas. A night assessment, using a light meter to measure the amount and intensity of the light showed that it is not that ECU does not have enough lighting; rather it has the wrong type and placement of lighting. There are areas of the University illuminated over three times the recommended intensity while there are other areas that are significantly under illuminated. Overall, the lighting is inconsistent across the University due in large part to a need for lighting standards. We identified many different types of light fixtures and lamps (also known as light bulbs) mounted in several different manners. This inconstancy in the application of lighting cause s significant problems with transition lighting or the light to dark aspect ratio, wherein an over illuminated area makes a properly illuminated adjacent area seem dark and foreboding because the human eye cannot make the transition from light to dark appropriately. In addition to the issues with the application of lighting, there were some under illuminated areas and other areas where overgrown vegetation affected light dispersion. 8
13 4. Emergency Call Box Renovation Project ECU Physical Security Capital Improvement Projects Revitalize the existing emergency call boxes to ensure students, staff, faculty, and guests have access to emergency communications that are easily identifiable. This may include adding additional call boxes, changing the color of the call box towers, repair or replacement of faded blue lights, moving non-ada compliant call boxes so they are easily assessable (with 12-inches or wheelchair accessible pathways), and replacement of obsolete electronics with new equipment providing improved audio communication and self-testing capabilities. The following shall apply: 4.1. Functional Requirements Provide emergency call boxes (ECB) at outdoor areas such as parking lots and garages, pedestrian walkways, and gathering areas such as courtyards. ECBs have the following functional requirements: Equip ECB stanchions with a blue light strobe that is lit at night and will strobe when in alarm. Hardwire communication wire and cable to ECB, wireless communication is only authorized with prior approval by ECU Security. Light ECB location to provide adequate illumination at night. Coordinate with existing and planned video coverage to ensure the ECB is under video surveillance. ECBS shall be located so that they can be ADA accessible per the Americans with Disabilities Act (ADA), Accessibility Guidelines for Buildings and Facilities. Mounting ECB so that its easily visible (not trees or scrubs obscuring line of sight) Provide 8 hours of battery back-up. Properly grounded each unit, refer to local codes. For tall pedestal units, install a.5 x 8 grounding rod and tie it to the steel bollard (Refer to installation instructions for each unit). Activate ECB by just the push of a button, and it immediately calls emergency responders. Coordinate with Security Management System to automatically identify location of ECB is when in alarm. Provide hands free communication on the caller s part. The placement of ECBs will depend on several factors: Distance to next closets call box: they should be no further than 250 feet apart. Line of Sight: A person should be able to reasonably see an ECB from anywhere on campus. If a call box is not in the line of sight, because of either location or visual obstruction a new call box shall be placed. A minimum of one ECB is required for each level of a parking garage 9
14 4.2. Plan for Financing Project ECU Physical Security Capital Improvement Projects To be completed by ECU Timetable Complete project in FY Justification The University has a large number of emergency call boxes linked to the Police Dispatch. Student patrols test the call boxes monthly to ensure functionality. The call boxes themselves are painted brown, as directed by the campus architectural standards. This causes the call boxes to blend into the campus background instead of standing out and being readily identifiable in the case of an emergency. The placement of several of the call boxes does not comply with the Americans with Disabilities Act (ADA), which requires the initiating device to be within 24 inches of side reach. The blue light on top of several call boxes are not as bright as others due to improper preventative maintenance to repair or replace them. By painting, upgrading, moving, or adding additional emergency call boxes ECU will continue to provide a high level of safety and security to student, faculty, staff, and visitors around campus facilities. 10
15 5. Consolidate Electronic Security Systems ECU Physical Security Capital Improvement Projects Standardize on the use of the Software House C CURE product as the University s Security Management System and utilize the system to its full capabilities by integrating other systems in use at the University. This includes the migration or replacement of all other electronic entry control systems, intrusion detection systems (also known as burglar alarms), and video assessment and surveillance into the Software House system. This consolidation of electronic security systems will reduce overall costs and contribute to a common operating picture of security for the University Functional Requirements All separate security systems consolidated into the Software House System. Develop migration plan Upgrade from C CURE 800 to C CURE 9000 Replace apc Panels with I-STAR panels Integrate the access control database with the University s existing databases for human resources, student enrollment and housing as required to provide greater flexibility and easier application of access privileges. Consolidate intrusion detection system Integrate video assessment and surveillance system Integrate intercommunication system (emergency call boxes) Convert the existing Housing access control system 5.2. Plan for Financing Project To be completed by ECU Timetable Complete consolidation in FY Justification ECU currently uses multiple security management systems. The use of multiple systems is a significant issue because it is extremely difficult to impossible to fully integrate these systems to provide a single common operating picture of security for the University; this means the monitoring center at the Police Department cannot effectively monitor all the security systems used by the university. The use of multiple systems is also a waste of money due to the increased costs of separate maintenance contracts and lack of economy of scale in the procurement of larger installations and upgrades as well as spare parts inventories. 11
16 In addition to the multiple systems, the systems are not fully utilized. The Software House systems are only used for electronic entry control while these systems can easily incorporate duress buttons and intrusion detection (also known as burglar alarms). We identified at least seven (7) different standalone intrusion detection systems (burglar alarms) all of which require separate maintenance and monitoring whereas these alarms can easily be incorporated into the existing Software House system. These different systems are in use because of a lack of a security master plan or policy directing the use of one system. Individual departments procured these systems. Some of these systems have been integrated and are being monitored by University Police Department. The video assessment and surveillance system is currently undergoing integration into one system. One integrated system will centralize the management and monitoring of the universities electronic security systems. The standardization of one system along with the implementation of appropriate university policies, plans, and procedures will not only make the monitoring and management of the system more effective, it will increase response capabilities and lower the overall cost of security. 12
17 6. Physical Security Improvement of Existing Facilities Develop a plan to implement phased physical security improvements to existing facilities to bring them into compliance with the Security Design Criteria. This includes a phased implementation of electronic entry control system (Card Readers) for routine building access. This will provide improved audit and control of all building entry points while reducing the work force requirements to secure and unsecure buildings and reduce the need and costs of rekeying. This also includes repurposing existing cameras or installing additional cameras to achieve the performance criteria established in the Security Design Criteria Functional Requirements Each facility and space, owned or leased by ECU, will be in compliance with the ECU Security Design Criteria Plan for Financing Project To be completed by ECU Timetable Complete phased implementation plan in FY2012. Physical improvements should be completed in accordance with overall Comprehensive Master Plan to consolidate improvements with overall facility improvements Justification Overtime ECU has applied inconsistent levels of security to its facilities. This has created gaps in the overall campus security and wasted money. Additionally, it has caused maintenance and control issues that have required additional man hours or funds to solve. By providing a consistent application of security and consolidating systems ECU will be able to provide greater overall security and control of facilities while saving resources. 13
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