English. User Manual. Software. PGuard Multiuser. Rev /

Transcription

1 English User Manual Software PGuard Multiuser Rev /

2 Software PGuard-Multiuser Copyright All rights reserved. This document may not be copied, photocopied, reproduced, translated, transferred to an electronic medium or converted to a machine-readable form either whole or in part without first receiving written permission from Dallmeier electronic GmbH & Co.KG. We reserve the right to make technical modifications. The manufacturer accepts no liability for damage to property or pecuniary damages arising due to minor defects of the product or documentation, e.g. print or spelling errors, and for those not caused by intention or gross neglegence of the manufacturer. Cranachweg 1 D Regensburg, Germany info@dallmeier-electronic.com 2

3 Table of contents 1 Introduction Validity Conventions System requirements for PGuard - PC Installation Installation for single station use Installation for multiple station use Update Starting PGuard for the first time Start the PGuard server Start the PGuard client Fundamentals What is PGuard Integration Setting the language PGuard user interface Configuration Language setting User configuration Create user Edit / delete user Log on and off Recorder configuration Create recorder Transfer recorder Edit recorder Alarm Host Check Alarm settings Fundamentals Appearance tab Confirmation tab Connection to PView tab notification tab Run program tab Sub-alarms Save and apply settings System Alarm window Alarm sounds Database SMTP-Server-Settings Adjust bar diagram

4 Software PGuard-Multiuser 4 Alarm processing Alarm list / Alarm stack Alarm window Process alarm Confirm alarm Reset alarm Delete alarm Alarm evaluation Alarm list Trend control Filter Configuration Create / select / delete filters Set filter: Time span Set filter: Recorder Set filter: Alarms Define processing status Combine filters Apply filters Print Special modes Presentation Alarmstack View diagram Checking the connection Alarm Types and Their Meaning

5 1 Introduction In the current age of progress the demand for security technology is rising. Surveillance systems in banks, industry or even in private households are used more and more. The software PGuard-Multiuser (PGuard) offers many useful functions to simplify alarm management. PGuard also gives you a better overview of the alarms. With PGuard. it is possible to isolate specific alarms from the numerous alarm types and display them in an alarm window with acoustic warning. Filter criteria such as time period or the recorder to be displayed may also be selected. In addition the management of existing configurations and the setting of all functions without the recorder being connected is possible. This manual provides a step by step description of the functionality and operation of PGuard. 1.1 Validity This document applies to the PGuard software package. It has been created on the basis of version Conventions To enhance the clarity of this document, we have used a range of different symbols and formatting conventions. IMPORTANT The word IMPORTANT denotes information for preventing damage, incorrect configurations or incorrect actions. NOTE A NOTE offers information on principles, special features and efficient procedure as well as general recommendations. Expression Expressions in bold and italics generally indicate a control element on the device (switches or labels) or on its user interface (buttons, menu entries). 5

6 Software PGuard-Multiuser 1.3 System requirements for PGuard - PC Detail Desktop CPU Hard drive controler RAM BS BS Service Packs Requirement PC (IBM-compatibel) or Dallmeier PVS III or Dallmeier Security-PC Intel Pentium 850 MHz or over or AMD Athlon (or equivalent) 850 MHz or over IDE or SCSI Min.128 MB Microsoft Windows 2000 / XP Recommended, latest Version Grafics card VGA compatibel Monitor Resolution min. 800 x 600 Colors min. 16 Bit Ethernet 100 MBit/s 6

7 1.4 Installation PGuard can be installed on your PC in the form of the PGuard client or PGuard server. If PGuard is used on several stations, every user will have access to the same database (PGuard server) and therefore access to the same alarms and their processing status. NOTE Before starting the installation decide on which PC you wish to save the data and therefore where you wish to install PGuard in server form. Prior to installation ensure that there is adequate space available on the harddisk. The programme itself only requires approximately 20 MB disk space. However additional disk space will be required to save the incoming alarms. Approximate values are given in the table below. No. of Memory Space No. of Memory Space Alarms in MB Alarms in MB , , , ,0 Deactivate all running programs (including virus protection software and screen savers), to avoid possible conflicts during the installation of PGuard. Insert the PGuard CD-Rom in the CD-Rom drive. Click the Start button in the task bar and select Run. In the following dialog window, select the drive name of the CD- ROM drive that contains file PGuard_Installer.exe. Then follow the instructions in the installation dialogs. 7

8 Software PGuard-Multiuser Installation for single station use If PGuard is only required on a single PC, PGuard must be installed on this PC as a Server. Fig. 1-1 Fig. 1-2 Select Server Mode in the Application Mode installation dialog. Check the checkboxes for the MySQL DBMS and MySQL ODCB components. Click on Continue. Follow the instructions in the installation dialogs Installation for multiple station use If PGuard is required on several workstations, PGuard must be installed on one workstation (PC) as the server and as the client on the other workstations. Fig

9 Before multiple station installation, select the PC on which you intend to install PGuard as the server. Install MySQL and PGuard on this PC as described in Installation of PGuard as a client Select Client Mode in the Application Mode installation dialog. Fig. 1-4 Check the checkbox for MySQL ODBC. Enter the IP address of the PC on which PGuard has been installed as the server in the MySQL Host box. Click on Continue. Follow the instructions in the installation dialogs. 1.5 Update Version of PGuard is only available as a full installation version. If an older version of PGuard is already installed, it must first be uninstalled. Run the UNWISE.EXE file to uninstall it. This file is in the PGuard installation directory (default: C:/Programs/Dallmeier/PGuard). The remaining files in the installation directory after you can complete the uninstallation routine must then be deleted by hand. Then install PGuard as described. 9

10 Software PGuard-Multiuser 1.6 Starting PGuard for the first time IMPORTANT Ensure that the supplied dongle has been connected correctly. In order to be able to work with PGuard, you first need to enter your license number in the Hardlock Dongle Release dialog which then appears. This license number is supplied together with the dongle. Fig. 1-5 Confirm your entry by clicking on OK. NOTE The license number only needs to be entered once, prior to starting PGuard for the first time. This Hardlock Dongle Release must be executed separately for every PGuard installation (server and client) Start the PGuard server The PGuard server can be started at any time. Alarm messages can only be received, however, if the IP address of the PC on which PGuard has been installed as the server is entered on the appropriate recorders (DMS/DLS) for the alarm host. 10

11 1.6.2 Start the PGuard client PGuard can only be started as the client if the PGuard server has already been started. If the PGuard client is started, the PGuard user interface will be displayed with any existing messages. The entries on the list will be taken from the PGuard server database. Fig. 1-6 If an existing connection from the PGuard client to the PGuard server is disconnected (for example if the PGuard server is ended), the alarm list in the PGuard client will disappear. A message to this effect is provided in the bottom section of the user interface. Fig

12 Software PGuard-Multiuser 12

13 2 Fundamentals This section gives you a summary of the following components of the PGuard program: Summary of the possible uses of PGuard Integration into the Video Management System (VMS) Setting the language PGuard user interface 2.1 What is PGuard PGuard is a program for recording, managing and evaluating the alarm messages triggered by Dallmeier recorders. PGuard essentially offers the following facilities: Alarm messages Alarm recording Activation with PView Forwarding incoming alarms Graphic evaluation 2.2 Integration Together with PView, SmartGUI and SmartGUI Editor, PGuard is an integrated element of the Video Management System (VMS). PView is the central control instrument for one or more Dallmeier Recorder(s). It enables recorder configuration via network plus requests for current data and pictures. In addition to functions such as live picture transmission, backup, virtual tours and synchronisation, PView offers the user numerous request and configuration options. 13

14 Software PGuard-Multiuser PView PGuard SmartGUI Fig. 2-1 SmartGUIEditor User interface PGuard is a software package for recording alarms and alarm messages. When combined with PView, PGuard can activate the pictures that go with an alarm so that they can be viewed. SmartGUI is a special Server Software, which controls the communication between a browser and PView. 14

15 SmartGUI Editor is a software with which expanded graphic interfaces for controlling PView can be created. Please note that SmartGUI and SmartGUIEditor are optional components. PGuard and PView can be used without these components. 2.3 Setting the language IMPORTANT If your operating system has a language other than German, PGuard will start in English. Please see section 3.1 for details of using PGuard in your language. 2.4 PGuard user interface 1 2 After PGuard has been started for the first time, the user interface will be displayed in its default state Fig. 2-2: Main window 15

16 Software PGuard-Multiuser Title bar (1) Right-clicking on the title bar will open the contact menu. If you have activated the Always in the foreground option, PGuard cannot be covered up, or overlapped by other applications and always remains visible. Fig. 2-3: Context menu The symbol bar (2) These buttons allow the user to switch from PGuard to other views or modes (see section 6). In addition the user documentation or information about the PGuard version can be opened using the button. The alarm bar (3) Display the received alarms in list form (see section 5.1). Trend view (4) The trend view offers an additional summary of the received alarms in the form of a time bar (see section 5.2). If there are no entries in the alarm list, for example after a fresh installation, this trend view will not be shown. Filter (5) Buttons to open the filter configuration or to use a filter (see section 5.3). Configuration (6) This opens the dialog to define the recorders, users and alarm settings (see section 3). In addition general settings for the system, language and diagram display can be made. 16

17 3 Configuration Different configurations can be used independently for the PGuard server and PGuard client. Only the alarm type and the date and time will be saved to the joint database on the PGuard server. Before you work with PGuard, you should complete the basic configuration (language and users). In addition you must define the relevant recorders in PGuard. After this step you can process and evaluate the alarms with PGuard. Click on. 3.1 Language setting Switch to the Language tab in the Configuration dialog. Fig. 3-1 Select the desired language and click OK. After restarting the user interface will be displayed in the new language you have selected. 3.2 User configuration PGuard makes it possible for certain functions to be executed only be authorized personnel. In the user configuration you can set which rights the various users should have. 17

18 Software PGuard-Multiuser Create user Switch to the User tab in the Configuration dialog and click on New. The Add new user dialog will open. Fig. 3-2 Enter the name and the password of the new user. Both entries may only consist of alphanumeric characters. Assign the new user the appropriate rights by checking the appropriate boxes. Special position of the default user The default user will be logged on automatically when PGuard is started. If a new user logs on during a session, PGuard will return to the default user once this new users logs off again. Special position of the administrator The administrator is the default setting for the default user. The names and rights cannot be changed, only the password may be altered. IMPORTANT The Administrator has all permissions. When you have completed all the settings, click on OK. The user s data will be saved and added to the user list. 18

19 Fig. 3-3: User list The rights of the various users are set out on this list. The current user is preceded by an L, the default user by a D Edit / delete user Edit user Mark the appropriate entry in the user list. Click on Edit. The Edit user dialog will be displayed. Make the changes. Confirm your changes by clicking OK. Delete user Mark the appropriate entry in the user list. Click Delete. 19

20 Software PGuard-Multiuser Log on and off PGuard always starts with the user who is defined as the Default user. The current user is always shown in the status bar in the main window (1). Fig Change from default user to another user Click on Log on/off (2). Enter the data for the new user in the Log on to PGuard dialog. Click on OK. Fig. 3-5 Log off user If a user other than the default user is logged on, the Logout dialog will appear when you click Login/Logout. Fig. 3-6 If you confirm by clicking OK, the current user will be logged off and the default user logged on automatically. 20

21 3.3 Recorder configuration Click on Configuration in the main window. Go to the Recorder tab. Fig Create recorder Click on New. Enter the name and IP address for the recorder in the Recorder settings dialog. Fig. 3-8 NOTE If you use both PGuard and PView, ensure that the name of the recorder to which both programs are connected is identical. IMPORTANT Ensure that you correctly enter the IP address of the recorder. PGuard does not check your entry! 21

22 Software PGuard-Multiuser Click on Continue. The Alarm settings dialog will open. Fig. 3-9: Alarm settings dialog In the Alarm settings dialog you can define certain reactions by PGuard to every alarm that the recorder can send. For example, in the event of a picture comparison event, you can activate the appropriate camera in PView, or in the event of a camera failure, you can automatically send an to a certain recipient. If you do not want to make any settings, click on Finish. The recorder has now been created with the standard alarm settings in PGuard. NOTE A detailed view of the Alarm settings dialog and the various settings possible within it are provided in section Transfer recorder The Accept from PView function is a convenient method for create several new recorders in PGuard. If a recorder has already been defined in PView but has not been created in PGuard, the recorder name and IP address can be transferred automatically. 22

23 The following conditions must be satisfied: PView and PGuard are installed on the same computer. PView must be open. The recorder name has not yet been assigned in PGuard. The IP address has not yet been assigned in PGuard. After the transfer an information dialogue will appear. This shows how many recorders have been defined in PView and how many can be transferred. Fig Edit recorder Change the settings for a recorder Mark the appropriate entry in the recorder list (Configuration / Recorder tab). Click on Edit. Make the changes (name, IP address or alarm settings) in the Edit recorder dialog. Confirm your changes by clicking on OK. Fig. 3-11: Edit recorder dialog Delete a recorder Mark the appropriate entry in the recorder list (Configuration / Recorder tab). Click Delete. 23

24 Software PGuard-Multiuser Alarm Host Check You can define the conditions for an automatic alarm host check on a DMS/DLS series recorder. In other words you can decide at what time or at what intervals the recorder should send a Test message to PGuard to confirm the connection between the two. A simple summary of existing connections can be obtained for the automatic alarm host check in the recorder list (Configuration Recorder tab). Fig. 3-12: Section of recorder list The green dot indicates that the last alarm host check was successful and that the recorder is connected to PGuard. The red dot indicates that the recorder signal is overdue. In this case you must check the connection. If there is no dot to the left of the recorder name, no automatic alarm host check has been set. NOTE The summary in the form of colored markings in the recorder list is only available on the PGuard server. However, a message will appear in the alarm list and alarm stack on the PGuard client. Detailed information about test messages in the alarm list is provided on both the PGuard server and PGuard client. Fig. 3-13: Excerpts from alarm list 24

25 You can start an immediate check of the connection on a DMS/ DLS recorder at any time. With this manual test message you receive an appropriate message in the alarm list or alarm stack but no color coding in the recorder list. To set the alarm host check, please refer to the appropriate section in the recorder manual. 3.4 Alarm settings The Alarm settings tab is available either when you create a new recorder (see section 3.3.1) or if you switch to the Alarm settings tab when editing a recorder (see section 3.3.3). Fig. 3-14: Alarm settings dialog Fundamentals The list of all the alarms that the recorder can send is shown on the left-hand side of the dialog. Click on the required alarm in the list. The Perform actions checkbox allows you to decide whether PGuard executes actions or remains passive if it receives this alarm. The tabs under the checkbox enable the user to configure these actions. 25

26 Software PGuard-Multiuser NOTE All the settings only refer to the currently active alarm. An explanation of the various alarm types can be found in section 7. If the Perform actions checkbox is not checked, the tabs for setting the various actions will also be deactivated if this alarm occurs. PGuard still receives this type of alarm but does not execute any actions. The alarm will be entered in the alarm list and can be evaluated. You can Save the settings for an alarm can be transferred in various ways (see sections 3.4.8). Deactivate actions for all alarms After installation, default priorities and actions will be assigned to the alarms. To make the individual configuration of the alarms as efficient as possible, particularly if you only wish to carry out actions (for example notification, connection to PView, etc.) for a few alarms, you can deactivate the actions for all alarms before making the individual settings. If you also wish to define the priorities on an individual basis, they should initially be set to the lowest levels for all alarms. Even if the actions have been deactivated, the alarm will retain its default priority. If, for example, a sound output has also been defined for priority 2, this sound output will be executed despite the fact that the actions have been deactivated. IMPORTANT Be careful with priority 6 on the PGuard server. If this priority is selected for all alarms, all the alarms will be acknowledged automatically. Settings on the PGuard client will therefore have no effect. Check whether the priority can be set to the lowest level for the alarm for which no action is required. Select an arbitrary alarm. Set the priority (Acknowledge tab) to the lowest level (see section 3.4.3). Uncheck the checkbox for Execute actions. Click on Save For all alarms for this recorder. 26

27 Confirm the next windows by clicking on OK. Now select the alarms for which you wish to redefine the actions and/or priorities Appearance tab Each alarm is displayed in the Alarm Type box with a separate text. This text is displayed in the alarm list, the alarm stack and the alarm window. You can adjust this predefined text to suit your needs in the Appearance tab. Title If the Title checkbox is checked, the message Alarm! will appear in the alarm window with a background in the color assigned to the priority of the alarm (see Confirmation tab). If you have unchecked the Title checkbox, the alarm window will be opened without the Alarm! message and with no color background to denote the priority. Message Text If the Notification text checkbox is checked, the text next to it will be displayed in the alarm window. The message text are predefined but may be edited individually by you. This text is also output in the Alarm Type column in the alarm list (or alarm stack). Click on the Preview message text to display a preview window with the appropriate message text. If the checkbox is unchecked, the alarm window will be opened without the message text in the event of an alarm. Display moving text If the checkbox is checked, the following information will be shown in the bottom section of the alarm window: The type of alarm message. The name of the camera that recorded the alarm. The name of the recorder that activated the alarm. The track ID. 27

28 Software PGuard-Multiuser The time when PGuard should receive the alarm. The time when the recorder activated the alarm. If the checkbox is unchecked, the above information will not be displayed. Fig. 3-15: Appearance tab Fig. 3-16: Alarm window dialog Confirmation tab You can allocate a specific priority to the various alarms using the Confirmation tab. In addition you can decide whether and how the alarm has to be acknowledged or confirmed when it has occurred. Fig. 3-17: Confirmation tab 28

29 Alarm priority The prioritization of the alarms allows them to be displayed clearly in order of their importance. The relevant priority is displayed both in the alarm list and in the alarm stack. However, Priority 1 and priority 6 (priority 6 can only be set on the PGuard server) deserve special mention above the other priorities as a result of their special features. Fig On the PGuard server there are 6 priorities available, on the PGuard client there are 5, each of which are displayed by defined colors. 1 is the highest priority, whilst 6 is the lowest. Define the priority for the selected alarm using the pull-down menu. Priority 1: The alarm window will be displayed automatically and the alarm can be edited (see chapter 3.4.2). Priority 2-5: The alarm window will not be displayed automatically. It can be opened by double-clicking on the list entry so that the alarm can be edited. Priority 6: These alarms are confirmed automatically as soon as they are received by the PGuard server. To avoid irregularities with the automatic confirmation, this priority level can only be set on the PGuard server. NOTE If you have set priority 6 for an alarm on a PGuard server, the settings on the PGuard client will have no effect for this alarm. 29

30 Software PGuard-Multiuser As a result of their automatic confirmation, it is not possible to open an alarm window automatically for alarms with priority 6. However, these alarms are marked in the alarm list by a separate symbol. Alarm automatically confirmed Alarm manually confirmed These alarms are not listed in the alarm stack (see section 6.2). However, you will receive information about the number of automatically confirmed alarms. Fig With comments If you have checked the With comment checkbox, you can assign the acknowledgement of an alarm with separate comments in the alarm window. These comments are filed in the main window in the column headed Conf. comment for the relevant alarm. It is not essential to enter a command for this option. Fig Fig. 3-21: Alarm window section With comments Required phrase If you have checked the Required phrase checkbox in addition to the With comment checkbox, you can define a phrase for the acknowledgement. Fig

31 This phrase must be entered for the acknowledgement of an alarm. Fig. 3-23: Alarm window section Required phrase If this option is active, but no phrase has been entered, the editor must enter a comment. However, any arbitrary text can be entered for this comment. Fig The comment entered in the alarm window (processing note) will be entered in the alarm list after acknowledgement in the column headed Ack. Comment. Fig. 3-25: Alarm window section Required phrase Fig. 3-26: Excerpt from Ack. Comment alarm list Alarm that can only be acknowledged with a comment (phrase) cannot be acknowledged using the context menu. Fig. 3-27: Excerpt from alarm list 31

32 Software PGuard-Multiuser Connection to PView tab On the Connection to PView tab you can decide whether a connection to PView should be established for a certain alarm and what activation (track, live or preset) should be used on PView. If you do not use PView or you do not want PView to be activated for the selected alarm, all the checkboxes in this tab must be unchecked. There are basically two options for the recorder activation time in PView: 1) Activate immediately on receipt of alarm 2) Activation when editing the alarm 1) Activate immediately on receipt of alarm If you have checked the option Activate live immediately when alarm is received (default) for an alarm, the live picture activation in PView will take place immediately when this alarm is received by PGuard. Fig. 3-28: Alarm setting Connection to PView tab 2) Activation when editing the alarm Regardless of the immediately live picture activation (see point 1), you can define several different types of activation in PView. The type of activation in PView selected in this case will only take place, however, if an alarm is opened to be edited and the alarm window is displayed. 32

33 Fig. 3-29: Alarm setting Connection to PView tab As live image If the checkbox As live image is checked, when an alarm window is opened (by double-clicking on a list entry in the alarm list or alarm stack) the appropriate live picture will be activated in PView. Any previous immediate live picture activation will be replaced by the live picture of the alarm being processed. View track Camera-based track activation The Camera-based track activation option attempts to determine the alarm-triggering camera - whose track is to be viewed - based on the track ID. For some alarm types, this ID is sent to PGuard together with the alarm notification from the recorder. To this track (name) Track viewing with the To this track (name) option occurs independently of the track ID. Simply enter the name of the desired track. If the recorder is not added as a new recorder in PGuard but instead is applied from PView, there is a peculiarity with respect to the track name. If PView was connected to the recorder (in the same session) prior to this, the existing names of the recorder tracks are applied as well during the process of applying the recorder. These then can be selected from the drop-down menu. The two track activation options can each be supplemented by one of the following options: 33

34 Software PGuard-Multiuser Pre-alarm (min/sec) If you have checked the Pre alarm (min/sec) radio button, you can decide by entering a timeframe, that the track activation should occur at a time before the alarm is triggered. If, for example, an alarm is triggered at 13:00. Five minutes are set for Pre-alarm. The track is activated and the picture recorded at 12:55 is displayed. Track activation in context If you have checked the Track activation in context radio button, PView will be activated with 3 splits if an alarm occurs. Split 1: The track will be activated one second before the event. Split 2: The track will be activated when the event occurs. Split 3: The track will be activated one second after the event. NOTE The pre-alarm and context activation can only be executed properly if the appropriate recordings or tracks are available on the recorder. Load preset You can activate a PView present using Load preset. Enter the name of the required preset or select it from the pull-down menu. NOTE The As live picture and Activate track options can be used individually or in combination. The Load preset option can only be used individually. 34

35 notification tab The notification tab enables you to predefine an . This mail will then be sent whenever the alarm concerned is received by PGuard. Fig. 3-30: Alarm setting notification tab Check the Send notification via checkbox and enter the name of the sender under From and the address of the recipient under To. You can enter several recipients, but they must be separated by semi-colons. NOTE The settings for your SMTP server are shown on the System tab (see section 3.5.4). Edit mail If you click on Edit mail the Mail editor dialog will open. In this dialog you can compose the information that you wish to send by . IMPORTANT Do not change the inserted variables, as these will no longer be recognized and replaced. 35

36 Software PGuard-Multiuser The text and subject line of the can be edited as in a text editor. You can insert the text of your choice in any area, thus configuring the default setting shown above to suit your needs. The recorder-specific data are inserted as a variable in the text or the subject line of the wherever the cursor is located. To do this, click on the menu button (A) and select a variable from the menu shown. By clicking on the Restore presetting button, you can reconfigure the with the default settings as shown above. A Fig. 3-31: Mail editor dialog Test If you click on Test in the notification tab, you can send a test . 36

37 3.4.6 Run program tab If a particular program is to be executed in the event of an alarm, you can configure the required settings in this tab. Fig. 3-32: Run this program tab First type in the exact path of the application to be started. You can either enter the path directly or call up a dialog for selecting the file via the Run this program: button located on the right-hand side next to the entry box. In the Arguments: entry box, you can specify the parameters required for starting the program. The button on the right-hand side next to the entry box calls up a menu from which you can enter ready-made arguments, such as Recorder name or Alarm name. NOTE Observe the conventions for specifying arguments. These are dependent on the program to be called up and must be manually edited. Finally, you can specify a Working directory in which the program is to be executed. This specification is usually optional and is dependent on the program to be executed. Time of program start In principle the external program is started when the alarm window for the appropriate alarm is displayed. In addition, by checking the option Start immediately when alarm arrives you can decide that the program will be started when the alarm is received. 37

38 Software PGuard-Multiuser Sub-alarms Sub-alarms are separate alarm messages that are linked to one or more cameras. The Sub-Alarm option is available for the Camera contact, Image comparison event and Sensor contact alarm types. If you click on the Sub-Alarms button in the Alarm settings tab the dialog will be shown and if you click on it again it will disappear. Fig. 3-33: Sub-alarms Click on Add alarm and a new line will be displayed in the subalarm window and in the list of alarms (in this case Image comparison event). Each new line represents a sub-alarm of the selected alarm type. Fig. 3-34: Alarm with 2 added sub-alarms By right-clicking in the appropriate line you can assign one or more cameras to the relevant sub-alarm. 38

39 Please note that you can only assign one alarm to a camera, but you can assign several cameras to an alarm. To cancel the assignment, right-click on the appropriate red square. Fig If you wish to configure a sub-alarm, mark the appropriate subalarm in the list on the left-hand side of the tab (for example Image comparison event_1). The various sub-alarms can be configured as described in section 3.4. In the simplest case, for example, you can assign different priorities for each camera to the sub-alarms for picture comparison. Fig. 3-36: Excerpt from alarm stack You can remove the sub-alarm by marking the appropriate line in the Sub-Alarm dialog and then clicking on Delete alarm Save and apply settings All changes that you make to the alarm settings will only affect the alarm that is currently selected. If you wish to apply your configurations for other alarms, there are four options available to you. Fig

40 Software PGuard-Multiuser If you click on Accept... next to For all alarms of this recorder or For all alarms on all registered recorders, the Adopt alarm settings dialog will open. In this dialog you can make various selections for the alarm setting you wish to apply. Fig If you click on Accept next to As default for this alarm on new recorders or For this alarm on all registered recorders, a window will open to confirm or cancel this action. 40

41 3.5 System If you click on Configuration... in the main window of PGuard, you will open the System tab in Configuration dialog. Fig. 3-39: System tab Alarm window You can define the configurations for the alarm window if an alarm occurs in the Alarm window dialog field. Fig. 3-40: Alarm window dialog box Retain window position If you have checked the Retain window position checkbox and an alarm occurs, the alarm window will open. Move the alarm window to the required position on your screen using the mouse. If another alarm occurs the alarm window will open at the position you have assigned to it. Window width adjustable If you have checked this checkbox you can define the width of the alarm window when an alarm occurs. Move the mouse pointer along the left or right edge of the alarm window, press and hold the left button and define the width of the alarm window you require. The following alarm window will open with this width. 41

42 Software PGuard-Multiuser Use alarm-stack If you activate the Use alarm-stack checkbox, PGuard will change from the main window to alarm stack mode when an alarm occurs (see section 6.2). Only the alarms that have not yet been confirmed (acknowledged) will be listed in the alarm stack. The advantage of the alarm stack is that it provides a better overview of received alarms that have not yet been acknowledged by the color coding of the alarm messages. In addition the alarm stack is automatically activated by every alarm message and placed in front of any other programs that may be open. If, for example, the main window of PGuard has been minimized, in contrast to the alarm stack, this will not be opened automatically to indicate the receipt of an alarm message Alarm sounds The Alarmsounds dialog field gives you a change to emit an acoustic signal when an alarm occurs. Fig. 3-41: Alarmsounds dialog NOTE The alarm sounds will only be used if you have checked the Use alarm-stack checkbox and have external speakers connected to your computer. Alarm sound by priority On the left-hand side you can assign the various priorities of the alarms a *.wav file, which will be played if an alarm of this priority occurs. Click on the button and select your destination folder. Mark the required sound and click on Open. To assign a sound to alarms of a lower priority, you must first assign a sound to the higher priorities. Three alarm sounds are supplied with the device and you will find them in the Audio folder within your PGuard folder. 42

43 You can also use *.wav files of your own at any time. Click on the button in the relevant line to listen to the loaded sound. If you wish to delete a sound, click on next to the appropriate sound. Do not select a file and click on Cancel. Output signal via system speakers If you wish to assign a simple acoustic signal to an alarm, check the Output signal through system loudspeakers: checkbox. Mark a radio button (Low, Medium, High and Three-tone) to select a signal. Define the duration of the signal in the msec: box. Click on the Test button to listen to the signal. NOTE The selected signal applies to all alarms and will be output via the internal system speakers. Alarm sounds and signals via the system speaker are not mutually exclusive. As a result of the different volume, the signals from the system speaker are generally superimposed, however Database The value Data source name represents the connection to the ODCB interface. It is set automatically during the installation process. Normally there is no need to edit it. IMPORTANT Change this value only in coordination with your local IT administrator. If applicable the value has to be changed on the PGuard-Server as well as on the PGuard-Clients. 43

44 Software PGuard-Multiuser SMTP-Server-Settings If an alarm is linked to sending an , you must enter the required data for the server in this dialog box. Fig. 3-42: SMTP server settings dialog field In the Server box, either enter the name or the IP address of the server (e.g. or ). If the SMTP server requires authentification, activate the User authentification required check box. Then enter your user name and password in the Login and Password boxes. NOTE You can find the server data from your configured program or request them from your system administrator. 3.6 Adjust bar diagram The color of the Bar diagram view mode (see section 6.3) can be defined under the Diagram tab. NOTE The settings in the Diagram tab have no effect on the display of the alarm windows, only on the color of the bar diagram. Click on Configuration... in the main window and select the Diagram tab. 44

45 Fig. 3-43: Diagram tab If you wish to change the color of an alarm, double-click on the appropriate alarm. The Color dialog will open. When you have selected or defined a color, click on OK to assign the color to the appropriate section. To change the color of the lines of the coordinate system, the background, the text or the bar color of the margin (recorder), click on the button for the appropriate setting. The Color dialog will open and you can define the color. When you have made all the changes, click on Apply in the Diagram tab. If you wish to discard your changes, click on Restore. The Diagram tab can be closed by clicking on OK. 45

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47 4 Alarm processing Alarms can be processed (acknowledge or reset alarm) on the PGuard server and PGuard client at any time for all alarms. However, the alarm processing is dependent on the opened alarm window. The following applies in this respect: If the alarm window for an alarm on the PGuard server is open, this alarm cannot be processed on any clients. If the alarm window for an alarm on a PGuard client is open, this alarm cannot be processed on any other clients or on the PGuard server. 4.1 Alarm list / Alarm stack Alarms sent to PGuard can be found in 2 lists. The alarm list in the main window contains all alarms that have not been processed and those that have been processed (acknowledged). Fig. 4-1: Alarm list in the main window Fig. 4-2: Alarm stack 47

48 Software PGuard-Multiuser If you have checked the Use alarm stack option in Configuration, System tab, the alarm stack list will be opened automatically when an alarm occurs. The alarm stack provides you with a better overview of alarms that have not yet been acknowledged since only these are listed and filed with the color of the priority defined for the various alarms. It is possible to change between the complete alarm list and the alarm stack by clicking on the button. 4.2 Alarm window Alarm window for priority 1 alarms If PGuard receives an alarm for which priority 1 has been defined in the configuration, an alarm window will be opened automatically for this alarm. Fig. 4-3 Whether the alarm window is opened on the PGuard server or a PGuard client dependent on whether an alarm window has already been opened or not on the PGuard server. If an alarm window is already open on the PGuard server and a new alarm occurs (with priority 1), the alarm will automatically be forwarded to a PGuard client where the alarm window will be opened. If more alarms occur than there are PGuard workstations (server and clients), the excess number of alarm will be placed in a queue. The alarm window for these alarms will not be opened until the previous alarm has been confirmed (acknowledged) or reset. 48

49 Alarm window for priority 2 to 5 alarms The alarm window will not be opened automatically for alarms whose priority has been set at between 2 and 5. An alarm window for these alarms can be opened by doubleclicking on an entry in the alarm list of alarm stack. Fig. 4-4 Double-clicking on an alarm that has not yet been acknowledged will open the relevant alarm window. Fig. 4-5 This alarm will be marked in the alarm list and alarm stack with a padlock to signify that it has been locked. Locked means that this alarm cannot be processed (acknowledged) by another PGuard workstation. Fig

50 Software PGuard-Multiuser 4.3 Process alarm Confirm alarm There are several methods of confirming an alarm. 1) If it is a priority 1 alarm, the alarm window will be opened automatically. This alarm can be acknowledged straight away by clicking on Confirm. 2) The alarm window is not opened automatically for priority 2 to 5 alarms, but you can open the appropriate alarm window by double-clicking on a list entry in the alarm list or alarm stack and acknowledge it after reading the message text by clicking on Confirm. 3) If you do not need to read the message text and therefore you do not need to open the alarm window, you can also acknowledge the alarm using the context menu. To do this, right-click on a list entry and select Confirm. Fig ) You can also confirm alarms jointly by means of multiple selection Reset alarm Alarms that have occurred can be reset so that they can be confirmed at a later time. Reset alarms are marked in the alarm list and alarm stack with the symbol. 50

51 NOTE An alarm can only be reset when the alarm window is open. It cannot be reset using the context menu. Reset a priority 2 to 5 alarm Alarms that you have classed as priority 2 to 5 can be reset by clicking on the symbol in the alarm window. Fig. 4-8 You can open the alarm window for reset alarms by double-clicking on the relevant alarm in the alarm list or alarm stack. Reset a priority 1 alarm Alarms that you have classed as priority 1 are normally processed immediately. If you nevertheless wish to reset an alarm with this priority, it is only possible to do so by clicking on another alarm in the alarm list. When the selected alarm has been confirmed, the alarm window of the (priority 1) alarm that you reset will automatically open again straight away Delete alarm Alarms can be deleted in the alarm stack or alarm list. Mark the entries you wish to mark in the appropriate list. Click on Delete after the selection has been made. (only possible in the main window of the alarm list) or Open the context menu by right-clicking and then click on Delete. Answer the prompt by clicking YES. 51

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53 5 Alarm evaluation Alarms can only be evaluated using the main window. For example, you can sort alarms by time, alarm type or priority. It is also possible to display specific alarms in the alarm list by defining filters. 5.1 Alarm list All received alarms are filed in the alarm list for the main window. Fig. 5-1 The various columns of the alarm list allow you to view a range of information about an alarm that has been received. The time at which the alarm was acknowledged by PGuard (system time). - Confirmed alarm - Automatically confirmed alarm (priority 6) - Unprocessed alarm - Reset alarm - Locked for processing at other PGuard workstations if the alarm window is open. 53

54 Software PGuard-Multiuser The time at which the alarm was sent by the recorder (recorder system time). The recorder from which the alarm was sent. Shows the relevant camera for the alarm message. This alarm message was activated. A list of the various alarm types can be found in section 8. This contains additional information concerning the alarm received This user was notified by the alarm window, that an alarm had been received and acknowledged in the alarm window. This column shows the priority of the alarm. The time at which the alarm was acknowledged. The user can add comments if the option has been activated in the alarm window and these comments are then displayed in this column. 54

55 5.2 Trend control The Trend control provides an additional overview of the incoming alarms. IMPORTANT The Trend control is only active when the alarms in the alarm list are sorted using the Time arrival column. The timeframe from the first to the last alarm is displayed by a time bar. Fig. 5-2: The Trend control NOTE By clicking on the Time-Receipt column in the Alarm list: the New/Old fields and the direction in the time bar on which they are based can be changed. The incoming alarms are designated by red bars, whereby the height of a bar indicates the number of alarms saved at a specific point in time. If the mouse pointer is positioned over the Trend control background, a tool tip shows the corresponding date and point in time. Fig. 5-3: Tooltip If, however, the mouse pointer is positioned over an alarm (red bar), additional information - such as the recorder name and camera number - are shown. Fig. 5-4: Trend control section 55

56 Software PGuard-Multiuser Fig. 5-5 A In addition, the Trend control shows the temporal position of the alarm that is selected in the alarm list. The display comprises two green bars (A) that are located at the top and bottom of the Trend control. The Trend control makes it possible to navigate in the alarm list with graphic support. If you click on a red bar, you are taken to the relevant alarm in the alarm list. Fig. 5-6 If you click on the button to the left, the alarm list moves to the most recent alarm, or the alarm that was last registered. To get to the oldest alarm, or the alarm that was first registered, click on this button. Fig Filter Configuration With the effective use of filters it is possible to isolate those alarms of real interest from the large volume of alarm data. Before a filter can be used however it must first of all be defined. Click Edit Filter... in the main window, to configure new filters, or to edit or delete existing filter. Fig. 4-8: Edit Filters dialog 56

57 5.3.1 Create / select / delete filters Create filters To create new filters click on New in the Edit filters dialog window. Enter a name for the new filter in the Filter name list. The checkboxes in the Activate filters section and the radio button in the Combine filters section are active for further configurations. Select filter to edit Existing filters are displayed in the list Existing filters. By double clicking one of the filter names the corresponding filter options will be displayed at the top of the dialog box. Active filter options are highlighted black. Light grey options are currently not active since certain conditions are not fulfilled. Delete filter To delete a filter, mark the filter concerned in the list of Existing filters. Click on Delete in the Existing filters dialog window. You can close the dialog by clicking on OK and you will then go back to the main window Set filter: Time span Activate the Time span checkbox and click on the button. The Set Filter: Time span dialog window will open. In this dialog window you can display all the alarms within a defined timeframe in the main window. Enter the date and the precise time for the timeframe you wish to display. Fig. 5-9: Set filter: Time span dialog 57

58 Software PGuard-Multiuser To adjust the time click in the relevant field (hours, minutes, seconds) and adjust the time manually via the keyboard or use the up / down arrows. To change the date click on the down arrow next to the date to open the calendar window. Select the required data using the left mouse button. Now click on the left and right arrows next to the month to go to the previous or next month. Fig. 5-10: Date setting Select Time arrival to display only the received alarms. If you select Time departure only those alarms will be displayed that are also passed on. Click OK to close the dialog box Set filter: Recorder Activate the Recorder checkbox and click on the button. The Filter set: Recorder dialog window will open. In this dialog you can assign one or more recorders to the filter. The list Do not show these recorders contains all the configured recorders. Fig. 5-11: Select recorder 58

59 Mark the required recorder and move the recorder into the list Show these recorders by clicking on <. If you wish to remove a recorder from this list, mark the recorder concerned and click on >. To move all the recorders from one list into the other, click on << or >>. Camera filter The alarms from all cameras for the selected recorder will be displayed as default. However, at this level it is also possible to filter for certain cameras of the selected recorder. Marked a recorder in the list headed Show these recorders. Rightclick in the Camera column. The Camera filter dialog will appear. Fig Initially the alarms from all (possible) cameras for the recorder will be active. Click on a camera number to suppress the display of alarms generated by this camera. In the following example these are cameras 1 and 3. Fig

60 Software PGuard-Multiuser Set filter: Alarms Activate the Alarm types checkbox and click on the button. The Set filter: Alarms dialog window will open. In this dialog window you can decide which alarm types you wish to assign to the filter. The alarm types are explained in further detail in section 8. Fig. 5-14: Select alarm types Mark the alarm or alarms you require by clicking on the appropriate checkboxes in the Display? column. If you wish to select all the alarm types, click on All on. To deactivate all the alarms, click on All off. Clicking on Toggle switches all the activated alarms off and vice versa. You can save your settings by clicking on OK Define processing status The Processing status option enables you to choose whether, when you open your filter, only the acknowledged alarms or the non-acknowledged alarms should appear in the alarm list. Check the appropriate checkbox to apply an option to the filter. If neither of the two checkboxes is checked, all the alarms will be displayed regardless of their processing status. 60

61 5.3.6 Combine filters In the dialog box Combine filters select either the option AND or the option OR. With the option AND all the criteria (time period, recorder, alarm type), selected in the Activate Filter dialog, must apply. When a filter is selected in the main window, only those alarms, which meet all the filter criteria, will be displayed in the list or bar chart. With the option OR at least one of the selected criteria must apply. All the alarms, which meet one of the filter conditions, will be displayed in the main window Apply filters You can apply the created filters in the main window. Click on Apply filters: to activate the filters. As long as the button is grey, the filters have been applied to the alarm messages. Fig. 5-15: Main window section You can apply the defined filters to the alarm list in the main window in the drop-down menu to the right of the button. If you select a filter the system will display the corresponding messages in the alarm list. The number of filter alarm messages and the total number of alarms will be displayed in the footer in the main window (in this case: 305 picture comparison events of a total of 323 alarm messages). To deactivate the filtration, click again on Apply filters. IMPORTANT If alarms that are not covered by the filter are reported whilst a filter is active, you will not receive a notification by means of a corresponding entry in the alarm list. The messages will only appear when the filter application is deactivated. 61

62 Software PGuard-Multiuser 5.4 Print If you click on Print in the main window the Select columns dialog window will open. Fig. 5-16: Select columns dialog Select the columns you wish to print in this dialog window. Click on the appropriate column names. When you confirm with OK you will go to the printer select dialog. IMPORTANT The print-out only ever includes the data you see. This means that, if a filter is active and consequently only some alarms are visible, only these will appear on the print-out. If the list view of the alarms received is displayed in the main window, the same view will be printed out. The print-out contains the same data on the alarms received as appears in the main window. If you wish to print the received alarms in a diagram, you must change to diagram view in the main window (see section 6.3). This display type will take you straight to Select printer without the Select columns option. 62

63 In addition to the bar chart the print-out contains the following information: Period during which the alarms were received Number of recorders connected Total number of alarms received by all recorders Time of the evaluation / print-out. Names and IP-addresses of the recorders 63

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65 6 Special modes You can access other display options for the alarm list in the main window. Fig. 6-1 You can make the settings in the button bar at the top right of the main window. Activates Forwarding mode. Activates Presentation mode and/or the Alarm stack. Returns you from the Diagram view to the Main window. Activates the Diagram view. 6.1 Presentation Presentation mode offers you a simplified view of the main window. You can continue to use filters, move columns and sort entries. NOTE The Presentation view mode is only active if you cannot activate the Use alarm-stack checkbox on the System tab (see section 3.5.1). Click on this button in the main menu to go to Presentation mode. 65

66 Software PGuard-Multiuser Fig. 6-2: Presentation mode Change position and size The size and position of the window can be adjusted by dragging and dropping. Now adjust the window to the desired size and position. The window can be fixed by pressing Ctrl+b. The window can be unlocked by pressing Ctrl+b again. Filter alarm entries The option to filter the alarms is available to you in presentation mode in exactly the same form as in the main window. Fig. 6-3 Select the defined filter in the pull-down menu. (See section 5.3 for details of how to define filters). Click on the button to activate the filter. An active filter will be indicated by the changed appearance of the button (yellow). Fig. 6-4 If you click on the again. button again you will see the whole list 66

67 Exit presentation mode Click on the button to change from presentation mode back to the main window. If you exit presentation mode whilst a filter is active, you will receive the filtered entries in the alarm list in the main window. IMPORTANT If alarms that are not covered by the filter are reported whilst a filter is active, you will not receive a notification by means of a corresponding entry in the alarm list. The messages will only appear when the filter application is deactivated. 6.2 Alarmstack The alarm stack is a list of all the alarms that have not been confirmed. Activate alarm stack Click on Configuration in the main window. Open the System tab. Check the checkbox for Use alarm stack. The function of the button will change. Clicking on this button will now no longer start presentation mode, but will instead open the alarm stack. NOTE Presentation mode and the alarm stack are mutually exclusive. If the alarm stack is active, presentation mode will be disabled. Clicking on the button will enable you to switch manually between the main window and the alarm stack. 67

68 Software PGuard-Multiuser If Use alarm stack is checked, the alarm stack will be activated automatically when an alarm is received by PGuard. Fig. 6-5: Alarm stack Change position and size The size and position of the window can be adjusted by dragging and dropping. Now adjust the window to the desired size and position. The window can be fixed by pressing Ctrl+b. The window can be unlocked by pressing Ctrl+b again. Alarm stack list The current alarms and those that have not yet been acknowledged will be displayed in the list, sorted by priority. Above the alarm list there is a summary, sorted by priorities, that contains the current number of alarms that have not yet been acknowledged. Fig. 6-6: Excerpt from Alarm stack The number of alarms whose sound output is still active is shown in brackets. The total of automatically confirmed alarms (priority 6) is shown in the right-hand summary box. 68

69 The columns in the alarm stack list are the same as those in the alarm list, with the alarms always being sorted by priority. However, it is not possible to change the layout and sorting of the columns. The various alarms are marked as follows: - Unedited alarms - Unedited alarms with active sound output - Reset alarms - Reset alarms with active sound output - Locked (alarm window open) Alarm editing As in the alarm list the alarms are edited using the alarm window or the context menu. The alarm window is displayed and controlled in the same way as the main window and the alarm list (see section 4). After editing or confirming the alarm it will be deleted from the alarm stack and added to the alarm list as edited. Alarm sound If you have activated an alarm sound (see section 3.5.2), the sound will be output via external speakers when the alarm occurs. The alarm sound is linked to the priority of the alarms. It is active as long as an alarm with the appropriate priority has not been confirmed. If several alarms with different priorities are active, the sound of the highest priority level will always be output. If you wish to suppress the alarm sound of all current alarms, click on the Reset button. 69

70 Software PGuard-Multiuser 6.3 View diagram PGuard not only offers you a tabular view of the alarm list. You can also view the various alarms from the recorders in bar diagram form. Click this symbol on the upper right to display the alarms received in a bar chart Fig. 6-7: Bar diagram Depending on the current filtering, the bar chart recorders/alarms provides a graphical overview of the following information: Name (if available) and IP-address of the recorder Sum of alarm messages for each recorder Number of alarms of one type. Each alarm type may be allocated a different colour. Bar Chart (1) Each recorder is represented in the bar graph with its own bar. The height of the bar indicates the total number of alarms registered. The various coloured areas of a bar represent the various types of alarms that have occurred for the respective recorder. If you click on a coloured area with your left mouse button, the alarm type and number are displayed in a tooltip. 70