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1 ERA Home Security Straight Road, Short Heath, Willenhall, West Midlands, WV12 5RA eraeverywhere.com Customer Helpline: Vault_V1.0_3616

2 IMPORTANT Table Contents PLEASE READ THIS MANUAL CAREFULLY BEFORE OPERATING THE SYSTEM AND RETAIN FOR FUTURE REFERENCE. All devices, with the exception of the External Siren are suitable for mounting in dry interior locations only. Any repairs must be carried out by an ERA Authorised Repair Centre. Misuse or attempted repairs to a component part of the product will invalidate the warranty. The photocopying, copying, reproduction, translation to any language, modification, storage in a retrieval system or retransmission, in whole or in part, in any form or by any means, electronic, mechanical or otherwise of this manual, is strictly prohibited without the prior written permission of ERA Home Security. Disposal and Recycling Disposal of this product is covered by the Waste Electrical or Electronic Equipment (WEEE) Directive. It should not be disposed of with other household or commercial waste. At the end of the product s useful life, the packaging and product should be disposed of via a suitable recycling centre. Please contact your local authority or the retailer from where the product was purchased for information on available facilities. Declaration of Conformity This equipment complies with the essential requirements of the Radio and Telecommunications Terminal Equipment Directive, 1999/5/EC. Additional Accessories: This system can easily be extended at any time with the range of ERA Wireless Alarm Accessories, for details visit or call our Customer Support team on (local call rate). Kit Contents... 1~3 Control Panel...1 Accessories...3 Introduction... 4~5 Accessories... 5~10 Remote Control...5 Door/Window Sensor...6 Pet Friendly PIR Motion Sensor...7 Sensor Zone Modes...9 Getting Started...11~14 Step 1. Insert SIM Card Step 2. Download the App Step 3. Add an Account Step 4. System Familiarisation Step 5. System Settings Setting through SMS...15~16 Other SMS Notifications Installation...17~20 Sensor Placement Test Mode Positioning the Control Panel Fitting a Door/Window Sensor Fitting a Pet Friendly PIR Montion Sensor Pairing/Deleting Accessories...21~22 Pairing a New Remote Control or Sensor Pairing a Wireless Solar Siren Deleting Sensor(s) Deleting a Wireless Solar Siren Battery Replacement Arm & Disarm by Free Phone Call Restore to Factory Settings Specifications...25~26 Control Panel Remote Control Door/Window Sensor Pet Friendly PIR Motion Sensor RFID Contactless Tag Product Guarantee... 27

3 SIM Kit Contents Control Panel Panel Front GSM Indicator Voice Memo Indicator Key Operation 1. SOS: When pressed the System will alarm immediately 2. Arm: Press [ ] to arm your system. All the sensors are now armed. 3. Disarm: Enter the password (default setting: 1234) and press [ ]. All Sensors except those set to a 24-H zone are now inactive. 4.Home Arm: Press [ ] to part arm the system. All Sensors will be active except those set to home mode allowing freedom of movement in selected areas. 5. Call: Enter a telephone number and press the call button to dial. 6. Record Voice Memo: Press and hold [ ] for 3 seconds. A voice memo of up to 10-seconds can be left. Press once to listen to the recorded voice memo. Systerm Status Indicator SOS RFID Tag Reader Arm Disarm Home Arm Record/Play Voice Memo Call Panel Back Tamper Switch SIM LED INDICATORS GSM Indicator Blinks once per second: Searching for a network. Blinks once per 3 seconds: Connected to the network. System Status Indicator On: System is armed. Keeps blinking: System is in home mode. Off: System is disarmed. Voice Memo Indicator Lights up after pressing: Record voice memo. Keeps blinking: There is a new voice memo. Off: No new voice memo. Adapter Jack Power On/Off Output for Electronic Lock SIM Card Slot Tamper switch: when pressed the system will alarm immediately. This function can be turned on/off by sending SMS or to the SIM card No. of the Control Panel. RFID Tag Reader Pass the RFID Tag over the reader to disarm the system and unlock the electronic lock (if connected). 1 2

4 Accessories Introduction When triggered by the activation of a Sensor, Detector, Remote Control or Personal Alert Button the Control Panel sounds the internal siren and sends SMS texts to all stored telephone numbers. When texting is finished the Control Panel will call out to the stored numbers and play the pre-recorded alarm message. If an optional external Siren is installed the Control Panel will also send a trigger signal to the Siren and the Siren will sound and flash. PIR Motion Sensor x 1 SOS Door/Window Sensor x 1 RFID Tag x 2 Remote Control x 2 AC Adapter x 1 User Manual x 1 When you receive a phone call from the Control Panel you will hear your pre-recorded alarm voice message. Once the message has been played you can remotely control the system with your smartphone by pressing the operational numbers as shown below. Operation Function 0 Disarm 1 Arm 6 Turn off siren 9 Turn on siren * Two-way talk # Hang up To record/store an alarm voice message of up to 10 seconds duration: enter the disarm password (default setting: 1234), then press [ ] and then [ ]. Note: Alarm Voice Message: This is the message played when you pick up an emergency call. Voice Memo This feature is for recording/playing back personal messages 3 4

5 Accessories Remote Control Arm Status Indicator Disarm Door/Window Sensor The Door/Window Sensor comprises of a transmitter and a magnet. The Sensor can be mounted on doors, windows and any other objects that can be opened or closed. When the transmitter and magnet are separated by more than 2 cm, the Sensor will send a signal to the Control Panel to trigger an alarm. Overview Part Arm (Home Arm) SOS Transmitter Status Indicator Magnet Tamper Switch Battery Button System Status Press once to arm. The Control Panel siren beeps once to confirm the system is armed. Press once to disarm. The Control Panel siren beeps twice to confirm the system is disarmed. Press once to Part Arm (Home Arm). After 3 seconds, the Control Panel siren beeps once to confirm the system is in Home Mode. Note: Sensors set to Part Arm will not be activated when the system is triggered.. The Control Panel will sound on-site and the indicator will flash. System users will receive SMS text and telephone calls Press the [ ] button. After the indicator on the Remote Control blinks once, press [ ] button within 3 seconds to silently arm the system. Press the [ ] button. After the indicator on the Remote Control blinks once, press [ ] button within 3 seconds to silently disarm the system. Status Indicator Blinks once: Door/window is opened. Blinks once per 3 seconds: Low battery - battery replacement required Note: When the tamper switch is pressed, the system will alarm immediately. Zone Setting 5 6

6 Pet Friendly PIR Motion Sensor The Sensor features pet immunity for animals up to approx. 25kgs. Overview Test Mode After self-testing the Sensor automatically enters into Test Mode for 3 minutes and will detect movement every 10 seconds. Note: To activate test mode at any time press the Test Button. 1. Detection Lens 2. Status Indicator Power Saving Mode 5 3. Test Button 4. Fixing Bracket Slot 5. Self-adhesive Double-sided Tape Example 1: Initial start and then arm 3 minutes later Example 2: Press the test button and then arm. Status Indicator Blinks continuously: Sensor performs a self-test. Blinks once: Motion is detected. Blinks twice: Sensor has exited test mode, and entered into power saving mode. Blinks once per 3 seconds: Low battery - battery replacement required PCB Layout Sleep after detecting human movement twice. No human movement within 3 minutes Switch from sleep to arm. When the Sensor detects motion 2 times in 3 minutes it will automatically enter into power saving mode. When no movement is detected in the next 3 minutes the Sensor will re-set to working mode. During the 3 minute power saving the Sensor will not be active and will not send a signal to the Control Panel. Infrared Sensors Zone Setting Tamper Switch Status Indicator Note: any movement within the 3 minutes will extend power saving mode by another 3 minutes Detection Range Tamper Switch: When the tamper switch is pressed the system will alarm immediately. Infrared Sensors: The Infrared Sensors detect movement. Ensure the Sensors are kept clean and dust free. Top View Side view 7 8

7 Pet-Immune Function The Sensor is designed to improve detection accuracy. Pets less than 25kgs will not trigger the alarm. How to set: Open the rear cover of the Sensor and change the array of the jumpers to correspond to the Zone required (Note the direction of D0-D3): 2-2.2m Home Mode Zone Normal Zone Signal Delay Zone 24-H Zone 1m 8m 2-2.2m Sensor Zone Modes Sensors can be assigned to different zones for different requirements, there are four different zone types: Normal Zone: In Arm or Home Arm Mode, the Sensors set to normal zone work normally. Once intrusion is detected, the Sensors will trigger an alarm. Home Zone: When the system is in Home Arm (Part Arm) state, the Sensors set to Home Zone are disarmed. The Sensors set to other zones are armed. This is known as, Part Arm. Single Delay Zone: Sensors set to this zone will alarm at the specified time (which can be set in the Entry Delay setting) after being triggered. 24-H Zone: Sensors set to 24-H Zone trigger an alarm immediately when intrusion is detected both when the system is armed or disarmed. Sensors Door/Window Sensor Zone Mode (Default Setting) Normal Zone PIR Motion Sensor Home Zone You can set the zone assigned to the Sensor by changing the array of the jumpers inside the Sensor. After changing the zone setting the Sensor must be re-paired to the Control Panel. 9 10

8 Getting Started Step 1. Inserting a SIM Card Before inserting a SIM card, perform the following steps: 1. Make sure the alarm system is powered off. 2. IMPORTANT: Remove the (default) code permanently from the SIM card. 3. Turn off the voic function if it is enabled. 4. Insert the SIM card into the SIM card slot; wait until the GSM indicator starts blinking once every 3 seconds indicating that the network is connected. Step 4. System Familiarisation Tap [ ], [ ], [ ] to arm/disarm/home arm your system remotely. Tap [ ] and the app will skip to the messages interface automatically. After sending the SMS text, you will receive a phone call from the Control Panel, you can then leave a voice memo of up to 10 seconds duration. Tap [ ] and the app will skip to the messages interface automatically. After sending the SMS text, you will receive a phone call from the Control Panel to start a two-way conversaton. SIM card requirement: 2G GSM SIM card with calling, SMS and caller display functions. Step 2. Download the App Download the App by searching keywords ERA Vault Alarm in the App Store or Google Play, and then create your own account. ERA Vault Alarm Step 5. System Settings Step 3. Add an Account 11 12

9 Store Emergency Numbers & SMS Numbers Emergency numbers are the telephone numbers that will be called when the alarm is activated. SMS numbers are the telephone numbers that will receive SMS text notifications when the alarm is activated. It is recommended that you enter your country area code when storing emergency numbers (e.g for the UK), as this will allow you to operate the alarm system from abroad. IMPORTANT: After telephone numbers are stored, only those numbers can modify the system settings. Commands from unauthorised phone numbers will be rejected. Once an alarm is triggered, the Control Panel will call the emergency numbers up to a maximum of 3 rounds. If the call is answered the system will stop dialing out. RFID Contactless Tag Naming RFID Tags can be named for identification of the Tag used. Store SMS Number for RFID Tags You can assign a telephone number for receipt of an SMS text alert that the system has been disarmed by an RFID Tag, for example: a Tag named Jack will show the notification as: Jack has disarmed the alarm system. Store Speed Dial Number After the telephone number is stored, you can dial this number immediately by pressing the [ ] button once on the Control Panel. Exit & Entry Delay When the system is armed with Exit/Entry Delay enabled, Sensors on an active zone will not trigger an alarm status until after the Exit/Entry Delay time set has expired. This enables the system to be armed from within the property (at the Control Panel) giving time for the user to exit the property without triggering an alarm. Exit Delay Time If the Exit Delay is set to 30 seconds for example, the system would allow you 30 seconds to leave the area before the system is armed. The beep is sounded once every second to remind you to leave. The pace of the reminder sound will speed up in last 15 seconds. Exit Delay applies to all Sensors in any mode. Entry Delay Time If the Entry Delay is set to 15 seconds for example, the system would allow you 15 seconds to disarm the system before it enters into alarm status. Entry delay applies only to Single Zone Delay Sensors. If a Sensor is set to Normal or Home Mode zone, the alarm will sound instantly. If a Sensor is set to Single Zone Delay, the alarm will sound as per the Entry Delay set. To apply this function set the zone mode of the Sensor to single zone delay. For details refer to Zone Mode of Sensor as shown on page 9. This setting activates an Entry Delay Setting. Sensor Exit Delay (if 30s) Entry Delay (if 15s) Normal and home mode zone 30s Does not apply - Alarms immediately Single delay zone 30s 15s 24-H zone Always armed Alarms immediately Change Zone Names The system can easily be extended to include up to 10 Remote Controls and 50 Wireless Sensors. Each Sensor can each be assigned a zone name for ease of identification in the event of alarm activation. The naming sequence follows the order of pairing. For example, the first paired Sensor is by default set to Zone 1; the second paired Sensor is by default assigned to Zone 2, etc. You can change the Sensor s Zone name for ease of recognition in the event of alarm activation, for example you can change the default notification Zone 1 name: Zone 1 alarm to read: Zone 1 name: Entrance Door Sensor. If you do not change a Sensor s Zone name, the Control Panel will send an SMS text with the automatically generated zone name as to the sequence of pairing (e.g. Zone 1 Alarm). Disarm Code The default disarm code is It is suggested that the system administrator changes the passcode at the time of system set-up. Duress Code The default duress code is The Alarm will disarm as usual but the Control Panel will also silently send an SMS text: Duress code alarm and then call the pre-programmed telephone number allowing the user to listen-in to the property

10 Setting through SMS Non smartphone App users can set-up their system by sending the related SMS text command codes to the SIM card in the Control Panel. Item SMS Command Code SMS menu?,??,??? System setting inquiry 00 Disarm 0 Example: 1. Send 5 to the SIM card number of the Control Panel. 2. You will receive a menu SMS text from the Control Panel. 5 Arm 1 Home Mode (Part Arm) 2 Two-way talk 3 Call back to leave a 10-second voice memo 4 Store emergency telephone numbers 5 Store emergency SMS numbers 6 Store SMS No. for RFID tags 7 Store speed dial numbers 8 TEL: Copy and edit the menu message, and then send it back. Change zone name 901~950 Change RFID tags name 101~ Set exit delay time 11 Copy More... Set alarm volume and ringing time 12 Send Change disarm password 13 Paste Text Message Send Text Message Send Set entry delay time 14 Change duress code 15 Delete wireless sensors 21 Delete all RFID tags 22 Delete all remote controls 23 Restore system to default setting 0000 Turn off the tamper switch of control panel Turn on the tamper switch of control panel (Default) Turn off the arm/disarm tone of wireless siren (Default) Turn on the arm/disarm tone of wireless siren You will receive an SMS text confirmation from the Control Panel. Other SMS Notifications You will receive SMS text reminders when: 1. The Control Panel and Sensor batteries are low - the first stored telephone number will receive an SMS text 2. The AC power of Control Panel fails or restores - the first stored telephone number will receive an SMS text. 3. The Sensor tamper switch triggers an alarm - all stored phone numbers will receive an SMS text 15 16

11 Installation Sensor Placement The alarm system is most effective with well-placed Sensors. Determine the areas you want to secure and the appropriate Sensor type for the selected areas. The following diagram is for illustration purposes only. Test Mode The system can be put into Test Mode for installation & testing purposes. To enter Test Mode press the [ ] button on the Control Panel three times. The Control Panel will enter into a 10 minute Test Mode. During Test Mode the Control Panel will beep 3 times whenever a sensor is triggered. After 10 minutes Test Mode will end automatically. It is also possible to exit Test Mode by pressing the [ ] button. Positioning the Control Panel The Control Panel can either be mounted to a suitable wall using the fixing kit supplied, or for portability can be fitted with the free-standing bracket supplied. A. Alarm Control Panel B. Remote Control C. Wireless Solar Siren 1 1. Front door 2. Living area 3. Window: living area 4. Window: living area 5. Terrace door 6. Window 7. Bedroom 8. Kitchen Magnetic Door/Window Sensor PIR Motion Sensor Magnetic Door/Window Sensor Magnetic Door/Window Sensor Magnetic Door/Window Sensor Magnetic Door/Window Sensor Pet Friendly PIR Motion Sensor Water Detector

12 ON ON ON Fitting a Door/Window Sensor Test the Sensor prior to installation to ensure that it is in working order. Step 1: Choose a suitable installation location A Sensor can be fitted to a door, window or any other object that opens/closes. If fitted to a metal door, place a spacer (not supplied) under the Transmitter and the Magnet. Step 2: Secure the Sensor parts in place with the self-adhesive pads supplied. The distance between the transmitter and magnet must not exceed 1cm when in the closed position. The Magnet can be positioned either side of the Sensor. When the transmitter and magnet are separated by more than 2cm the LED indicator on the transmitter will blink once indicating that the sensor has been activated. Fitting a Pet Friendly PIR Motion Sensor lmportant: Avoid installing Sensors facing windows or near to heat sources, such as; extraction units, air-conditioning, a microwave oven, refrigerator, etc. Avoid placing two Motion Sensors opposite to each other and within each others detection range. Step 1: The ideal mounting height is between 2 and 2.2 metres of ground level m 2-2.2m 2-2.2m Ground Ground Ground Step 2: Press the test button twice and walk from left to right in the room. The status indicator will blink once when motion is detected. Note: Avoid placing ther door/window Sensor in an area where a lot of metal is present as this may affect performance. Always check that the LED indicator blinks when opening the door or window. Note: This PIR motion Sensor can be mounted using the bracket and fixing kit or with the selfadhesive pads supplied

13 Pairing/Deleting Accessories The included accessories have been paired with the Control Panel by default. To pair new accessories, follow the instructions below: Pairing a New Remote Control or Sensor Enter the disarm password (default: 1234) and then press the [ Control Panel, the Sensor will trigger once. ] button on the Press any button on the remote control Press the test button more than twice Separate the transmitter and magnet by over 2cm' Pass the RFID Tag over the Reader area Pairing a Wireless Solar Siren Solar Siren sold separately. 1. Enter the Siren into pairing mode (refer to the relevant user manual). 2. Press [ ] or [ ] on the Control Panel to send out a pairing signal to the Siren. When a beep is heard from the Siren it is successfully paired. If two beeps are heard, the Siren has previously been paired. The Siren s arm/disarm tone can be turned on or off by sending or to the Control Panel. Deleting Sensor(s) Send an SMS text with content 21 to the Control Panel, you will then receive an SMS tetx confirmation of the successful deletion of the Sensor(s). Send an SMS text with content 22 to the Control Panel, then you will receive an SMS text to confirm the successful deletion of RFID Tag(s). RFID Tags can also be deleted via the app. Send an SMS text with content 23 to the Control Panel, then you will receive an SMS text to confirm the successful deletion of Remote Control(s). Deleting a Wireless Solar Siren Press and hold the Siren s pair button, the deletion is successfull when two beeps are heard from the Siren. When a beep is heard from the Control Panel, the Sensor is paired successfully. If two beeps are heard, the Sensor was already paired. Note: To pair additional Sensor types please refer to the related user manual

14 Battery Replacement Remote Control Arm & Disarm by Free Phone Call To arm the alarm system by free phone call, call the SIM card telephone number in the Control Panel. When you hear the dial tone hang up. The Control Panel will be armed and will call you back - do not answer the call, it will stop automatically. Remove the battery compartment retaining screw. Door/Windor Sensor Remove the cover and replace the battery. Re-fit the retaining screw. To disarm the alarm system by free phone call, call the SIM card telephone number. After 6 rings the system will terminate the call (the Control Panel will not answer the call). The alarm system will not call you back this time and will be disarmed. IMPORTANT: To arm or disarm the alarm system make sure that voic is disabled on the alarm system SIM card. Restore to Factory Settings Send SMS 0000 to the Control Panel; the system will be restored to factory settings, but the paired sensors remain working. Use a flat-headed screwdriver to prize open the battery compartment cover. Fit a new battery and click the cover back in place. PIR Sensor Remove the battery compartment retaining screw. Pull the PIR Lens section away from the backplate and replace the battery. Re-fit the retaining screw

15 Specifications Control Panel Power Supply DC 12V 500 ma Battery 3.7V 1200 mah lithium battery GSM Frequency 850/900/1800/1900 MHz Standby Current <46 ma Alarm Current <205 ma Internal Siren <95 db Expandable Accessories 10 Remote Controls, 50 Sensors Radio Frequency 433 MHz Housing Material ABS Plastic Operating Condition Temperature -10 C~+55 C Relative Humidity <80% (non-condensing) Control Panel Dimensions x 120 x 29 mm (L x W x H) Bracket Dimensions 88 x 20 x 8 mm (L x W x H) Remote Control Power Supply DC 3V (CR2025 lithium battery x 1pc) Transmit Current <7 ma Transmitting Distance <80 m (open area/no interference) Radio Frequency 433 MHz Housing Material ABS Plastic Operating Condition Temperature -10 C~+55 C Relative Humidity <80% (non-condensing) Dimensions 53 x 31 x 11 mm (L x W x H) Door/Window Sensor Power Supply DC 6V (CR2032 lithium battery x 2pcs) Static Current <35 ua Alarm Current <40 ma Transmitting Distance <80 m (open area/no interference) Radio Frequency 433 MHz Housing Material ABS Plastic Operating Condition Temperature -10 C~+55 C Relative Humidity <80% (non-condensing) Transmitter Dimensions 71 x 31.5 x 15 mm (L x W x H) Magnet Dimensions 71 x 12.5 x 15 mm (L x W x H) Pet Friendly PIR Motion Sensor Power Supply DC 3V (AA 1.5V LR6 battery x 2 pcs) Static Current <50 ua Alarm Current <9.5 ma Detection Scope 8m/110 Transmitting Distance <80 m (open area/no interference) Radio Frequency 433 MHz Housing Material ABS Plastic Operating Condition Temperature -10 C~+55 C Relative Humidity <80% (non-condensing) Detector Dimensions 100 x 59 x 43 mm (L x W x H) Bracket Dimensions 52 x 30 x 26.5 mm (L x W x H) RFID Contactless Tag Circuit EM4100 CMOS Radio Frequency 125 KHz Dimensions 30 x 30 x 6 mm (L x W x H) 25 26

16 PRODUCT GUARANTEE * We at ERA firmly believe in the quality of our goods. Our technology achieves outstanding performance and durability and we can therefore offer, in addition to your statutory rights, an additional limited guarantee. In the event of any material defects in any product manufactured by us due to faulty design, materials and/or workmanship, and which arise following correct installation and during normal use in accordance with our instructions, as included in the product packaging, within the period of two years from the date of purchase, we will either repair, provide a replacement, substitute with an equivalent product free of charge from our then current range or refund in full the amount paid for the product at point of purchase. Conditions In order to take advantage of our guarantee, you must comply with the following conditions:- 1. This limited guarantee is not transferable and is extended only to, and is solely for the benefit of, the original purchaser of the product. Please retain your dated sales invoice as proof of purchase and forward this to us if you wish to make a claim under this guarantee. 2. Products must be installed, used and maintained in accordance with our instructions otherwise the guarantee will be invalidated. 3. The product must not be damaged or modified in any way nor must it have been subjected to any unauthorised repairs. Exclusions This guarantee does not cover:- 1. Periodic maintenance, repair and replacement of parts due to fair wear and tear. 2. Abuse or misuse, including but not solely limited to the failure to use this product for its normal purposes or in accordance with ERA s instructions on usage and maintenance. 3. Failure of the product arising from incorrect installation or use not consistent with the instructions supplied and the cost of any removal or installation of products. 4. Accidents, Acts of God, lightning, water, fire, public disturbances, improper ventilation, voltage fluctuations or any cause beyond the control of ERA (Force Majeure). 5. Unauthorised modifications carried out to the product. 6. Damage caused by incorrect/improper use of supplied batteries. 7. Alteration to, deletion, removal or illegibility of the Serial Number as shown on the Product Label. 8. Consumables: any damages so caused by the use of batteries not supplied by ERA. 9. Repair or attempted repairing by bodies who are not ERA authorised repairers. 10. Neglect. 11. The loss of any stored data on your product. This guarantee is in addition to your contractual and statutory rights and does not affect your statutory rights To make a claim Please contact Customer Support either by telephone on or alarms@eraeverywhere.com, with full details of your claim. If your claim satisfies our Conditions and is not subject to any of our Exclusions, we will agree with you the repair, replacement, substitution or refund of payment of goods. For product returns you will be issued with a Return Authorisation Number (RAN). Please note: Returns will not be accepted unless accompanied by a RAN. 27 *Terms and conditions apply.