Alarm Panel [ PRELIMINARY HARDWARE MANUAL ] USER MANUAL. v1.0a. May 7, 2008 D-OC-UM

Transcription

1 Alarm Panel USER MANUAL [ PRELIMINARY HARDWARE MANUAL ] Visit our website at for the latest PDF manual and FAQs. May 7, 2008 D-OC-UM v1.0a

2 Revision History April 28, 2008 May 7, 2008 Created document. Initial release as preliminary hardware manual. This document contains proprietary information which is protected by copyright. All rights are reserved. No part of this document may be photocopied without prior written consent of DPS Telecom. All software and manuals are copyrighted by DPS Telecom. Said software and manuals may not be reproduced, copied, transmitted or used to make a derivative work, by either mechanical, electronic or any other means in whole or in part, without prior written consent from DPS Telecom, except as required by United States copyright laws DPS Telecom Notice The material in this manual is for information purposes and is subject to change without notice. DPS Telecom shall not be liable for errors contained herein or consequential damages in connection with the furnishing, performance, or use of this manual.

3 Contents Visit our website at for the latest PDF manual and FAQs 1 Overview Summary of Features Description 1 2 Shipping List 1 3 Specifications 3 4 Hardware Hardware Installation Overview Tools Needed Mounting Power Connection LAN Connection Alarm Connections LEDs Front Panel Back Panel Buttons Speaker 15 5 Unit Configuration Craft Port TTY Interface Menu Shortcut Keys Ethernet Port Setup 18 6 Operation EMI Mode Windows Software 7 Updating Firmware FTP Method Craft Port (Serial) 25 8 Technical Support 26

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5 1 1 Overview 1.1 Summary of Features Able to monitor four alarms with four dry-contact inputs for Critical, Major, Minor and Power alarms. Forward controls associated with dry-contact alarms with four dry-contact output relays. Able to echo Major and Minor discrete inputs to outputs. Dual power source makes sure that the unit is always powered up. Built in SNMPv1 Agent can be controlled from any SNMP Manager. 1.2 Description The Alarm Panel allows the user to monitor for certain conditions and is notified remotely via SNMPv1 or locally with blinking LEDs and distinct beeping patterns. 2 Shipping List While unpacking the Alarm Panel, please make sure that all of the following items are included. If some parts are missing, or if you ever need to order new parts, please refer to the part numbers listed and call DPS Telecom at (800) Alarm Panel D-PR-RSPV Alarm Panel User Manual D-OC-UM Alarm Panel Resource CD (includes manuals, MIBs and software) Two WAGO 2-pin Connectors for Main Power Two 3/4-Amp GMT Main Power Fuses

6 2 Twelve 3/8" Ear Screws DB9M-DB9F Download Cable 6 ft. D-PR A-04 Two Red Power Cables with #10 stud hole ring Two Black Power Cables with #10 stud hole ring terminal to open end. 6 ft. terminal to open end. 6ft. D-PR A-06 D-PR A-06 One Green ground cable with #10 stud hole ring terminal to 1/4" stud hole ring terminal. 18 inches. D-PR A-02

7 3 3 Specifications Dimensions: 1.72 H x 17 W x 29.3 D Mounting: HP slide rack mounting. Nominal Voltage: -48VDC / -60VDC Operating Voltage: -36 to -72 VDC Current draw: 200mA at -48VDC (May vary depending on input voltage) Fuse: 2 GMT 3/4 AMP Interface: 1 RJ45 10/100 Ethernet Port 2 DB-9 RS232 Craft Ports (One in front, one in back) 2 DB-15 Connectors (Telco Alarm input/output) Visual Interface: 12 Large unicolor LEDs (on front) 15 Small unicolor LEDs (7 on front, and 8 on back) Audible: Piezo speaker Push Buttons: 1 ACK switch (on front) 1 Reset switch (hidden on front) Relay Outputs: 1A, or 30W/30VA when closed Operating Temperature: 0 to +60 degrees Celsius (+32 to +140 degrees Fahrenheit) Non-Operating Temperature: -40 to +70 degrees Celsius (-40 to +158 degrees Fahrenheit) Operating Humidity: 5% to 95% relative humidity, non-condensing, both operating and non-operating

8 4 4 Hardware 4.1 Hardware Installation Overview Follow this order of steps when installing your Alarm Panel. Detailed instructions for each step are given in the following sections. 1. Unpack the Alarm Panel and check parts. Please see the shipping list to verify that all parts were included in your shipment. 2. Connect power leads to the Alarm Panel. 3. Connect communication lines to the Alarm Panel. The Alarm Panel has a LAN connection for SNMP and Web browser access. 4. Connect alarm inputs. 5. Connect alarm outputs. 6. Connect to the Alarm Panel. You can connect to the Alarm Panel through either the front or back panel craft ports at baud. 7. Provision the Alarm Panel. 4.2 Tools Needed Tools needed: Phillips screwdriver Small standard No.2 screwdriver (1/16" for screw-lug connectors) Wire strippers/cutter PC with terminal emulation software

9 5 4.3 Mounting Fig. 4.3a - Location of mounting screws Use the included 3/8" ear screws to attach a rack mount to both sides of the Alarm Panel unit. Each side of the unit has 6 slots for screws. Two near the front and 4 along the edge. See Fig. 4.3a for screw locations.

10 6 4.4 Power Connection The Alarm Panel has two screw terminal barrier plug power connectors, located on the left and right side of the back panel. WARNING! The Grounding Lug on the back of the unit provides a permanent connection to earth ground when connected. The Grounding Lug must be used in order to comply with certification standards.... Fig. 4.4a - Power A and Power B Before you connect a power supply to the Alarm Panel unit, test the voltage of your power supply: Connect the black common lead of a voltmeter to the ground terminal of the battery, and connect the red lead of the voltmeter to the battery's 48VDC / -60VDC terminal. The voltmeter should read between 36 and 72 VDC. If the reading is outside this range, test the power supply. To connect the Alarm Panel to a power supply, follow these steps: 1. Remove Fuse A and Fuse B from the back panel of the Alarm Panel. Do not reinsert the fuses until all connections to the unit have been made. 2. Use the grounding lug to connect the unit to earth ground. The grounding lug is next to the symbol. Insert the 1/4" eyelet of the earth ground cable (included green cable) between the two bolts on the grounding lug. Connect the other of the earth ground cable to a ground terminal. See Fig. 4.4b. Fig. 4.4b - Grounding Lug 3. Remove the WAGO power connector.

11 7 4. Using the cables provided, insert the battery ground (included black cable) into the WAGO connector's right terminal; then insert the 48VDC / -60VDC line (included red cable) to the connector's left terminal. The wire opening is spring loaded. Push down as shown in Fig 4.4c to allow the wire into the opening. Fig. 4.4c - WAGO 2 pin connector 5. Push the power connector plug firmly back into the barrier plug. Note that the connector can be inserted into the plug only one way this ensures that the connector can only be reinserted with the correct polarity. 6. Repeat Steps 2 5 for Power Connector B. 7. Reinsert Fuse A and Fuse B to power the Alarm Panel unit. If the power feed is connected correctly, the LEDs by the connectors will light GREEN. The LED by the power connector will be off if the power feed is reversed or if a fuse is not inserted.

12 8 4.5 LAN Connection Fig. 4.5a - LAN connection on back panel The Alarm Panel's LAN connection is used for many functions: SNMP and Web browser access, provisioning, firmware download, monitoring and control. Connect a standard RJ45 Ethernet cable from your local area network (LAN) to the 10/100 Ethernet jack on the back of the Alarm Panel. RJ45 Ethernet Connection Receive In (RI ) Receive In + (RI+) Transmit Out (TO ) Transmit Out + (TO+)

13 9 4.6 Alarm Connections The Alarm Panel's discrete alarm inputs and alarm outputs are connected through the 15-pin connectors labeled "Alarm In" and "Alarm Out" on the unit's back panel. Fig. 4.6a - Alarm In and Alarm Out connections

14 10 DB15 - Alarm In Alarm In Pin # Direction Type Description 1 Output Discrete Minor Reset + 2 Output Discrete Minor Reset - 3 Output Discrete Major Reset + 4 Output Discrete Major Reset - 5 Input Critical Alarm + 6 Not Used 7 Input Critical Alarm - 8 Input Minor Alarm + 9 Vol = 0V to 3.3V Voh = 3.3V to 72V DC, 20mA Tolerates 0 to 48VDC continuous, up to 60VDC at 50% duty cycle, up to 72VDC at 30% duty cycle, sinks 12mA max. Not Used 10 Input Minor Alarm - 11 Input Major Alarm + 12 Not Used 13 Input Major Alarm - 14 Input Power Alarm + 15 Input Power Alarm - Shield Signal Level Shelf Ground N/A

15 11 DB15 - Alarm Out Alarm Out Pin # Direction Type Description 1 Input Discrete Minor Reset + 2 Input Discrete Minor Reset - 3 Input Discrete Major Reset + 4 Input Discrete Major Reset - 5 Output Critical Alarm NO 6 Output Critical Alarm NC 7 Output Critical Alarm - COM 8 Output Minor Alarm - NO 9 Output Minor Alarm NC 10 Output Minor Alarm COM 11 Output Major Alarm - NO 12 Output Major Alarm NC 13 Output Major Alarm COM 14 Output Power Alarm NO 15 Output Power Alarm - COM Shield NO = Normally Open NC = Normally Closed COM = Common Shelf Ground Signal Level Tolerates 0 to 48VDC continuous, up to 60VDC at 50% duty cycle, up to 72VDC at 30% duty cycle, sinks 12mA max Contacts withstand 72V DC when open, and are rated for 1A or 30W/30VA when closed. N/A

16 LEDs Front Panel Fig. 4.7a - Front Panel LEDs and communication status LED STATUS Craft TX Blink Green Craft port transmit activity. Data sent out craft port. Craft RX Blink Green Craft port receive activity. Data received on craft port. CRITICAL Blink Red The unit has an un-acknowledged critical alarm. Solid Red The unit has an acknowledged critical alarm. Off MAJOR The unit has an un-acknowledged major alarm. Solid Red The unit has an acknowledged major alarm. No major alarm. Blink Yellow The unit has an un-acknowledged minor alarm. Solid Yellow The unit has an acknowledged minor alarm. Off POWER No critical alarm. Blink Red Off MINOR DESCRIPTION No minor alarm. Blink Yellow The unit has an un-acknowledged power alarm. Solid Yellow The unit has an acknowledged power alarm. Off No power alarm. LAN TX Blink Green LAN transmit activity. Data sent over LAN connection. LAN RX Blink Green LAN receive activity. Data received from LAN connection. Solid Yellow Unit has lost communications with the SNMP manager. COM Fail Light Bulb Off Normal operation. Communication is working ok. Solid Green Internal Power OK. Indicates good internal power. Off Solid Yellow Warning Sign Off Problem with internal power. Check input feeds. Internal Error detected. Normal operation.

17 Back Panel Fig a - Back panel LEDs LED STATUS DESCRIPTION Power B Solid Green Fuse B Solid Red LAN LNK Solid Green LAN connected. Indicates that there is an Ethernet connection. LAN ACT Blink Green LAN Activity. Indicates that data is being transferred through the LAN connection. CRAFT TX Blink Green Craft activity. Indicates that data is being transmitted out the craft port. CRAFT RX Blink Green Craft activity. Indicates that data is being received on the craft port. Fuse A Solid Red Fuse in Fuse A has blown. Power A will not be used to power the unit until the fuse has been replaced. Power A Solid Green Good power from Power A. Fuse and power must be inserted for LED to light. Good power from Power B. Fuse and power must be inserted for LED to light. Fuse in Fuse B has blown. Power B will not be used to power the unit until the fuse has been replaced.

18 Buttons Fig. 4.8a - Reset and ACK buttons The front panel has two buttons. One small button for reset and a button for ACK (acknowledge alarms). These buttons perform three different functions: Acknowledge alarm. Alarms can be acknowledged by pressing the ACK button located near the speaker. Pressing the ACK button will stop audible alarms and will cause the large Critical, Major, Minor, and Power LEDs to stop blinking until another alarm is received or cleared. The ACK button will not clear alarms. Reset the unit. The Alarm Panel has a hardware reset button that can be accessed through a small hole near the speaker. A small pin, like a bent paper clip, is required to reach the reset button. Reset Provisioning. Provisioning can be restored back to the factory defaults by using both the reset button and the ACK button. The reset button provides a hard reset to the processor. Once the reset button is released, the processor will boot-up. During the boot-up, the processor will sample the ACK switch within about 20 seconds of the reset button being depressed. If the processor detects the pressed ACK switch during boot-up, the stored provisioning will be permanently reset until re-provisioned. To reset the provisioning, perform the following steps: 1. Use a bent paper clip to press and hold the reset button. 2. Press the ACK switch while holding in reset. 3. While keeping the ACK switch pressed, depress reset. 4. Continuously hold the ACK switch for about 20 seconds, or until the front LEDs begin to flash.

19 Speaker The internal speaker can be found on the front panel. The speaker will generate a beeping pattern when an alarm comes in until it clears or is acknowledged. The sound generated will always be for the alarm with the highest severity level with Critical being the highest and Power being the lowest. Alarm Level Speaker Pattern Critical Two short beeps followed by a pause. Major One beep followed by a pause. Minor Beeps for five seconds, then stops. Power Continuous tone. Note: Pressing the ACK button will silence the speaker until another alarm occurs.

20 16 5 Unit Configuration 5.1 Craft Port To make a local connection to the Alarm Panel, use the provided DB9M-DB9F cable to connect the COM port of your PC to the front or back panel craft port of the unit. Fig. 5.1a - Com port settings Select the following COM port options: Bits per second: Data bits: 8 Parity: None Stop bits: 1 Flow control: None Hot Tip! It is extremely important to set Flow Control to None. Flow control normally defaults to hardware in most terminal programs and this may not work correctly with the Alarm Panel. When a connection is established, press ESC to access the configuration menu.

21 TTY Interface The TTY interface is the Alarm Panel's built-in provision controls for basic configuration. Configure the Alarm Panel's Ethernet port settings, monitor the status of input alarms, operate control relay outputs, or control LEDs and audible. To use the TTY interface with the Alarm panel, all you need is a PC with terminal emulation software (i.e. Hyperterminal) and a serial connection to the Alarm Panel. Connect to the Alarm Panel via Craft Port on the front or back panel. Follow the settings provided in Section 5.1 (Craft Port). When the connection has been established, press ESC to bring up the TTY menu. The unit may already be responding by sending "U" before pressing ESC. If the menu does not show up, make sure the connection's baud rate is set to Make sure the craft port connection is firmly in place. Press any key in Hyperterminal and make sure the Craft Port RX LED blinks green. This means that the Alarm Panel is receiving data. Also check if the Craft Port TX LED is blinking green. This means that the Alarm Panel is sending data that should be displayed to the screen Menu Shortcut Keys The letters before or enclosed in parentheses ( ) are menu hotkeys. Press the hotkey to select the option. Pressing the ESC key will always bring you back to the previous level. Hotkeys are not case sensitive. Fig a - TTY Main Menu Stats will display system statistics and info. RAM will run tests on the unit's SRAM memory. LED will run tests for the processor controlled LEDs. Switch will test the ACK button and the internal DIP switches to make sure the buttons/switches are being read properly. Inputs will test the Alarm In port. Outputs will test the Alarm Out port. Speaker will test the speaker. Ethernet will display current Ethernet settings and will configure the IP address. This will also initialize the LAN connection. NVRam will run a test on the unit's non-volatile memory by writing to it and reading back test patterns. RTC will test the internal real time clock and can be used to test the RTC battery. Analogs will display the current voltage readings from Power A and Power B. Advance contains more advance tests not normally required for Production units. Reboot will reboot the unit.

22 Ethernet Port Setup In order to access the Alarm Panel via LAN, the unit must be assigned an IP address. Follow the instructions below to configure the Alarm Panel's static IP address. From the top most menu, press "E" for Ethernet. The current NET interface settings should be displayed with a sub-menu for IPA and PING. Fig a - Ethernet Menu Press "I" for IPA. You should now be prompted to enter an new IP address. Enter the new IP address and press Enter.

23 19 Fig b - Entering the IP address The new IP address should now display back onto the terminal screen.

24 20 6 Operation A windows utility can monitor the Alarm Panel while it is in EMI mode. This is used to test the unit's LEDs, audible sounds and alarm in and out. 6.1 EMI Mode If DIP switch 1 is on, the unit should automatically startup in EMI mode. The front LEDs will blink one at a time and cycle from left to right. When the last LED blinks, it will light up all LEDs before going back to the first LED. If the LEDs are not cycling, connect to the unit's TTY interface at baud and check if DIP switch 1 is on (press "W" for s(w)itch then DIP). If it's already ON, power cycle the alarm panel and it should start up in EMI mode. If it's OFF, open the unit and switch DIP into the ON position. EMI mode can also be enabled without using DIP switch 1. This can be done through the TTY interface (see section 5.1 and 5.2). From the TTY interface's top most menu (should have entries for S)tatus R)AM F)lash L)ED...) press "D" for advance then "E" for EMI. Ethernet settings may need to be setup prior to running EMI mode if DIP switch 1 is in the OFF position. Make sure the Alarm Panel has the proper connections. This setup requires a LAN connection to a PC with HWDiagW software utility installed and a loopback cable that would tie Alarm In with Alarm Out. See Fig. 6.1a. Fig. 6.1a - Overview of connections for EMI mode Use the provided loopback cable for Alarm In and Alarm Out. The end for Alarm In and Alarm Out should be labeled differently. This will enable the windows software to verify that both Alarm In and Alarm Out are working properly. Output relays will cycle one at a time from 1 to 6, and in groups when in EMI mode. Note: The loopback cable does not normally ship with the Alarm Panel.

25 21 Make sure the unit has a LAN cable connected to the LAN connector on the back of the unit and that the green LED for LNK is solid green. Define the unit's IP address. See section If the unit is in EMI mode, press ESC twice on the TTY interface to display the menu. Define the IP Address and press ESC. Put the unit back into EMI mode by pressing "D" for advance then "E" to enter EMI mode. If DIP switch 1 is on, power cycling the unit will also cause it to start up in EMI mode.

26 Windows Software Install HWDiagW on a Windows machine. This can be found in the Alarm Panel Resource disk. This will allow monitoring of EMI mode data from the Alarm Panel. Make sure you can ping the Alarm Panel from the PC from where the software is installed. Start HWDiagW by clicking on the HWDiagW icon on your desktop or under Programs->DPSTelecom>HWDiagW. Set the program's communication settings for the Alarm Panel by clicking on File -> Settings. Fig a - File menu Go down to the IP Address field and enter the IP address of the Alarm Panel. Port should be set to 2001, DCP Addr should be set to 1. Poll Delay is configurable and will affect how often HWDiagW will retrieve data from the Alarm Panel. Fig b - Communication Settings Press the Save button to save the settings then click on the Start button on the main interface. An indicator next to "Status" will rotate when the program is running.

27 23 If the loopback cable is inserted properly, points 1 to 6 should display a dot one at a time and in groups. The dot indicates that the unit was able to read the alarm condition from the output relays which should be cycling while in EMI mode. Point 9 would also have a dot to indicate that DIP switch 1 is in the ON position. Fig c - HWDiagW interface The program will display when Alarms 1-6 are set, when DIP switches 1-4 are on, when the ACK switch is pressed, and the analog values for Power A and Power B. It also displays the status of the connection between the application and the Alarm Panel and how many polls it has successfully completed.

28 24 7 Updating Firmware New firmware can be loaded to the unit via FTP or serially via ComloaderW. New firmware and ComLoaderW (software for Windows PC) can be found at FTP Method If the Alarm Panel is accessible on the network, then new firmware can be sent to the unit via FTP. To update firmware via FTP, follow these steps: 1. Start an FTP session with a command-line based ftp client. If using Microsoft Windows or MS-DOS, open a command terminal and enter "FTP". This will initiate an ftp session. 2. Enter "Open XXX.XXX.XXX.XXX" with the IP of the unit in place of the X's. A message should appear indicating the connection was made and will ask for a user. 3. Enter a User name and press enter. If it's a valid user, it will now ask for a password. 4. Enter the password. If the login was accepted, it should say "User logged in". 5. Type in "bin" to switch to binary mode. Press enter. 6. Type in "put XXXXX.tsk" with the firmware filename in place of the X's. 7. If the new firmware sent ok, type in "literal REBT" and press enter. This is case sensitive. "literal" should be in lowercase and "REBT" should be all uppercase. 8. Type "bye" to end the FTP session and reboot the Alarm Panel with the new firmware. Note: DPS also provides a script batch file, on the Resource CD which ships with the unit, to help automate the FTP process. Fig. 7.1a shows a sample session using command line in Windows. Fig. 7.1a - Sample FTP session to Alarm Panel

29 Craft Port (Serial) Fig. 7.2a - ComLoaderW for Windows PC To update the Alarm Panel's firmware using ComloaderW, follow these steps: 1. Power the Alarm Panel. 2. Connect the DB9 connector of a DB9M-to-DB9F cable to the COM port of your PC. 3. Insert one of the cable's DB9 plug into the craft port on the front panel or rear panel of the Alarm Panel. 4. Select the COM port of your PC by clicking the "COM Port Settings" button. This will open the Communications Settings dialog box, where you can select communications and flow control settings. Select baud. 5. Select a task file by typing its path name in the Task File box, or browse to the file by clicking the button. 6. Reboot the Alarm Panel and quickly click the Start button. You may reboot by either cycling power or by pressing the reset switch on the front of the unit. The firmware upgrade will be automatically uploaded to the unit. While uploading, the ComloaderW screen will display the checksum, type, and phase of the task file and the baud rate of your connection to the Alarm Panel. The progress bar indicates the progress and completion of the firmware upload. The Open Protocol button opens the Protocol screen. The Protocol screen is for troubleshooting purpose only. Do not open the Protocol screen unless you are requested to do so by DPS Telecom Technical Support Personnel. If you wish to abort the firmware upload, click the Abort button. Once the firmware upload is finished, click the Exit button to exit ComloaderW.

30 26 8 Technical Support DPS Telecom products are backed by our courteous, friendly Technical Support representatives, who will give you the best in fast and accurate customer service. To help us help you better, please take the following steps before calling Technical Support: 1. Check the DPS Telecom website. You will find answers to many common questions on the DPS Telecom website, at Look here first for a fast solution to your problem. 2. Prepare relevant information. Having important information about your DPS Telecom product in hand when you call will greatly reduce the time it takes to answer your questions. If you do not have all of the information when you call, our Technical Support representatives can assist you in gathering it. Please write the information down for easy access. Please have your user manual and and hardware serial number ready. 3. Have access to troubled equipment. Please be at or near your equipment when you call DPS Telecom Technical Support. This will help us solve your problem more efficiently. 4. Call during Customer Support hours. Customer support hours are Monday through Friday, from 7 A.M. to 6 P.M., Pacific time. The DPS Telecom Technical Support phone number is (559) Emergency Assistance: Emergency assistance is available 24 hours a day, 7 days a week. For emergency assistance after hours, allow the phone to ring until it is answered with a paging message. You will be asked to enter your phone number. An on-call technical will return your call as soon as possible.

31 27 Notes

32 Dependable, Powerful Solutions that allow users to monitor larger, more complicated networks with a smaller, less trained staff Your Partners in Network Alarm Management E Yale Fresno, CA fax