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1 Configuration English Recording Server PRELOADED Rev / Module BANK

2 Information about copyright, trademarks, design patents 2015 Dallmeier electronic The reproduction, distribution and utilization of this document as well as the communication of its contents to others without express authorization is prohibited. Offenders will be held liable for the payment of damages. All rights reserved in the event of the grant of a patent, utility model or design. We reserve the right to make technical modifications. The manufacturer accepts no liability for damage to property or pecuniary damages arising due to minor defects of the product or documentation, e.g. print or spelling errors, and for those not caused by intention or gross negligence of the manufacturer. Dallmeier electronic GmbH & Co.KG Cranachweg Regensburg Germany All trademarks identified by are registeres trademarks of Dallmeier electronic. All trademarks identified by *) are trademarks of the following owners: Third-party trademarks are named for information purposes only. Dallmeier electronic respects the intellectual property of third parties and always attempts to ensure the complete identification of thirdparty trademarks and indication of the respective holder of rights. In case that protected rights are not indicated separately, this circumstance is no reason to assume that the respective trademark is unprotected. 2

3 Table of Contents 1 Summary Validity Installation Connection Contact IN Cameras Contact IN Global Relay OUT Configuration Track Mode Track Types Hold-up Recording Length of the Hold-up Tracks Data Rate Number of Hold-up Tracks Frame Rate Suspicion Recording Length of the Suspicion Track Frame Rate and Duration Activity Monitoring ATM Activity Monitoring Minimum Storage Period Reference Images as PDF Export Single Images Image Sequences

4 1 Summary The software module BANK Package for SMAVIA Recording Server appliances has adjustments and settings, witch match the specific requirements in banks. Based on the licensing of the software module, the appliance is automatically certified for optical area surveillance in credit and currency exchange institutions (banks). This document contains a survey of the requirements for the installation of the system in credit and currency exchange institutions. Moreover, the different requirements on the conformal configuration of the recording system are demonstrated and described. 2 Validity This document is valid for a SMAVIA Appliance with BANK license. It has been produced based on the appliance DMS 2400 in connection with the preloaded software SMAVIA Recording Server version Installation General requirements relating to the installation of Dallmeier products can be found in Commissioning and Configuration documentations. Note the following requirements for the installation of the system in credit and currency exchange institutions. Safety Camera System cameras should be so placed that they are protected against taking or destruction. Visibility Cameras System cameras should be so placed that they are generally visible and so reduce the incentive for an attack. Hidden cameras can be installed additionally. Safety Recording System The recording systems must be set up in a closed or saved room. Supply Recording System The recording systems should be power supplied via UPS systems. Work on the System Workings at the system that compromise the ongoing recording may only be made while there is no front-office business; i.e. out of business hours or immediately after a holdup. Maintenance Recording System Installation, mounting, connecting and configuration of the recording system may only be carried out by qualified personnel. This also applies to the maintenance, testing and repairing. The regulations of the DGUV Information and DGUV Information must always be observed. 4

5 Examination After Fault After interference of the image recording device and after power failure the operability of the image recording device and the connected cameras has to be checked. Data Protection Data protection provisions must always be observed. Resolution Camera Images Camera, which are used for monitoring credit and currency exchange institutions, must be configured to deliver images with a resolution of at least 1280 x 720 pixels. 4 Connection The general description of the connecting assignment of the SMAVIA Appliances is contained in the corresponding documentation Commissioning. Note the following requirement regarding the assignment for the Contact IN interface. 4.1 Contact IN Cameras DMS 2400 and DLS 1600 Pin Assignment Function 1 GND 2 Contact 1 Camera 1 Start recording 3 Contact 2 Camera 2 Start recording 4 Contact 3 Camera 3 Start recording 5 Contact 4 Camera 4 Start recording 6 Contact 5 Camera 5 Start recording 7 Contact 6 Camera 6 Start recording 8 GND The assignment of the three following Contact IN interfaces (9-16, 17-24, 25-32) is analogous to the description above. VideoNetBox II Pin Assignment Function 1 GND 2 GND 3 Contact 1 Camera 1 Start recording 4 Contact 2 Camera 2 Start recording 5 Contact 3 Camera 3 Start recording 6 Contact 4 Camera 4 Start recording 7 Contact 5 Camera 5 Start recording 8 Contact 6 Camera 6 Start recording 9 Contact 7 Camera 7 Start recording 10 Contact 8 Camera 8 Start recording The input contacts can be configured in the menu Interfaces > CSontact IN. 5

6 4.2 Contact IN Global DMS 2400 and DLS 1600 Pin Assignment Function 1 GND 2 Contact 1 Global 1 3 Contact 2 Global 2 4 Contact 3 Global 3 5 Contact 4 Global 4 Start Recording (Recording mode Contact) (suspicion switch) 6 Contact 5 Global 5 7 Contact 6 Global 6 Start alarm (alarm switch) 8 GND VideoNetBox II Pin Assignment Function 1 GND 2 GND 11 Contact 9 Global 1 Start Recording (Recording mode Contact) (suspicion switch) 12 Contact 10 Global 2 -Start alarm (alarm switch) 13 Contact 11 Global 3 14 Contact 12 Global 4 The input contacts can be configured in the menu Interfaces > Contact IN. 4.3 Relay OUT DMS 2400 and DLS 1600 Pin Assignment Triggering event Type 1+2 Relay 1 Recorder in alarm state Normally open 3+4 Relay 2 None Normally open 5+6 Relay 3 System error (camera failure signal) Normally closed 7+8 Relay 4 None Normally open 9+10 Relay 5 More than 80 % of the secure tracks occupied Normally open VideoNetBox II Pin Assignment Triggering event Type 1+2 Relay 1 Recorder in alarm state Normally open 3+4 Relay 2 System error (camera failure signal) Normally closed The output relays can be configured in the menu Interfaces > Releay OUT. 6

7 5 Configuration 5.1 Track Mode SMAVIA Appliances with BANK license are specially adapted for the use in credit and currency exchange institutions regarding to the used track mode. In the Manual track mode the entire video memory will be segmented into memory units automatically. Every camera / track is assigned manually a particular number of the memory units (track size). Thereby, static tracks will be defined. The size of the tracks can be modified at any time without the need to delete recordings. ¾Open the Recording Settings dialogue via Setup > Recording > Cameras/Tracks. Fig. 1 ¾Set the number of memory units in the Units column. ¾Note the reserved hard disk capacity in the HDD column. ¾Proceed as described for all relevant tracks. ¾Finally confirm with OK. Recording The recordings will be saved continuously into a memory unit of the corresponding track. When the memory unit is filled, the track s next empty memory unit will be used. When no empty memory unit of the track is available, the track s oldest memory unit will be deleted and used for the current recording. 7

8 Modifications At any time the size of the tracks can be increased by adding memory units. The recordings do not have to be deleted. The size of the tracks can be decreased by removing memory units anytime. At first empty memory units will be removed. If no empty memory units are available, the oldest will be deleted and removed. Further recordings in the track do not have to be deleted. Tracks can be dropped and new tracks can be created without deleting other tracks or recordings. The video quality settings can be modified at any time. The recordings in the corresponding track do not have to be deleted. 8

9 5.2 Track Types SMAVIA Appliances with BANK license are specially adapted for the use in credit and currency exchange institutions regarding to the used track types and track names. The corresponding track names of an appliance without this license are given in brackets. Longplay (Longplay) Longplay tracks are generally large ring memories. They are used for ongoing recording. One Longplay track is available for each camera. The recording within Longplay tracks should be configured with the Recording Mode Motion. Note that third-party IP cameras can only record in the recording mode Permanent or Contact. Hold-up (Saving) Hold-up tracks are generally relatively small ring memories. One Hold-up track can be assigned to each camera. Different recording modes can be defined for the Longplay track and the Hold-up tracks. As soon as a hold-up alarm is triggered the Hold-up tracks are saved. This ensures that current images cannot be overwritten. The recording is then continued in a new Hold-up track. The recording in the Hold-up tracks must be configured with the Recording Mode Permanent. Note that the Hold-up track type cannot be selected for third-party IP cameras. Saved Hold-up (Secure track) Hold-up tracks are called Saved Hold-up when they were protected from being overwritten. Depending on the number of triggered alarms, more than one Saved Hold-ups may exist for each camera. Suspicion (without correspondet) The Suspicion track is a mixed track where images from various cameras can be saved. If configured in the Recording Settings dialogue the recording of the cameras is triggered by pressing of the suspicion button. During the evaluation of the suspicion track the camera buttons can be used as filters. The recording in the Suspicion track must be configured with the Recording Mode Contact. Reference track (Reference track) Only individual camera images are saved in the reference track. These can be used to compare the current camera settings and positions with the original situation. Reference tracks are therefore not used for recording purposes and neither can they be played back. 9

10 5.3 Hold-up Recording A hold-up alarm is triggered by an alarm switch which is connected to the Contact IN (configured by the function Start Alarm) interface of the appliance. When an alarm is triggered, the recording of the hold-up cameras in the hold-up tracks is continued for the duration of the alarm. Afterwards the hold-up tracks are saved and recording is continued in new hold-up tracks. A configuration for the use in credit and currency exchange institutions regards the following requirements: Recordings of the hold-up cameras must be available and saved 15 minutes before and after triggering. Recording must be made 15 minutes before and after triggering with a minimum of 2 frames per second. Recordings of the hold-up cameras must be made with a resolution of at least pixels. The recordings of at least two hold-ups have to be stored and secured. ¾Open the Recording Settings dialogue via Setup > Recording > Cameras/Tracks. Fig. 2 ¾Make sure, that enough storage capacity is available (Disk occupation). ¾Open the Hold-up dialogue via Settings... > Hold-up. 10

11 5.3.1 Length of the Hold-up Tracks The length of hold-up tracks determines the duration of the recording before and after a triggering. It must last at least 30 minutes. Fig. 3 Length of the hold-up tracks ¾Set the Alarm duration (min.) if required. ¾Set the Pre-alarm duration (min.) if required. The minimum alarm duration of 15 minutes before and after a trigger is set by default and can not be exceeded Data Rate The bit rate (data rate) is a measure of the degree of compression of video data. It thus has a direct impact on the image quality of the recordings. A low bit rate stands for a high degree of compression with a relatively small volume of data. But the image quality also is poor. A high bit rate stands for a low degree of compression with a relatively large volume of data. The image quality is very good. Fig. 4 Bit rate ¾Set the Maximum bit rate (Mbps) if required. 11

12 5.3.3 Number of Hold-up Tracks The number of hold-up tracks determine the number of hold-ups which can be long-termed saved and so are protected against overwriting. Fig. 5 Number of hold-up tracks ¾Set the Minimum number of Hold-up tracks on at least three times the number of channels of the appliance Frame Rate According to the requirements for the use in credit and currency exchange institutions the recording in the Hold-up tracks must take place with a minimum of 2 frames per second (2 fps). ¾Open the Recording Settings dialogue via Setup > Recording > Cameras/Tracks. ¾Right click on the recording button of the relevant camera in the Hold-up track to open the corresponding configuration dialogue. Fig. 6 Recording settings ¾Select the Normal Quality tab (for IP cameras) if required. ¾Set a Frame rate of at least 2 fps. ¾Confirm with OK. 12

13 5.4 Suspicion Recording Suspicion recording is triggered by a suspicion switch, which is connected to the Contact IN interface of the appliance (configured with the function Start Recording (Recording Type Contact) and assigned to the relevant cameras). By triggering the suspicion switch the recordings of the hold-up cameras are saved in the suspicion track for a certain time. This doesn t affect the recording in the Longplay- or Holdup tracks. A configuration for the use in credit and currency exchange institutions regards the following requirements: Recordings of the hold-up cameras must be saved in the suspicion track at least 10 seconds after releasing the suspicion switch. Recording must be made with at least 1 frame per second. Recordings of the hold-up cameras must be made with a resolution of at least pixels. There must be capacity to save recordings of at least 99 suspected triggers. Records within the suspicion tracks may not be overwritten before 10 days. ¾Open the Recording Settings dialogue via Setup > Recording > Cameras/Tracks. Fig. 7 ¾Make sure, that enough storage capacity is available (Disk occupation). ¾Open the Suspicion dialogue via Settings... > Suspicion. 13

14 5.4.1 Length of the Suspicion Track The length of the suspicion track determines the number of suspected triggers and the point in time when the first pictures are overwritten. The default setting of the recorder is designed from the factory to the storage of 100 suspicion cases of 24 cameras and not be exceeded. Fig. 8 Length of the suspicion track ¾Set the number of Images Frame Rate and Duration According to the requirements for the use in credit and currency exchange institutions the recording in the suspicion tracks must take place with 1 frame per second (1 fps) for at least 10 seconds. ¾Open the Recording Settings dialogue via Setup > Recording > Cameras/Tracks. ¾Right-click on the recording button of the relevant camera in the suspicion track to open the corresponding configuration dialogue. Fig. 9 Recording settings ¾Note that the frame rate is fixed to 1 fps. ¾Set the Contact Recording Duration with at least 10 seconds. ¾Confirm with OK. 14

15 6 Activity Monitoring The ATM activity monitoring function is desigend to control the recording of cameras that are installed in automated teller machines. It can be used also to control of every camera that record in longplay track (LP-Track) and hold-up track (HO-Track). 6.1 ATM Activity Monitoring The ATM activity monitoring function is relevant for the recording modes Motion and Contact. The function assumes an error (eg insufficient configuration of the image comparison or defective contact sensor) when recording was not raised in a defined period. This error may display a system message and / or sending an alarm host trigger message. When a recording monitored in the ATM activity monitoring dialogue is stopped, no failure is suspected by the function. ¾Open the ATM activity monitoring dialogue via Setup > System > ATM activity monitoring. ¾Select the ATM activity monitoring tab. Fig. 10 ¾Select the required track (LP-Track / HO-Track). ¾Set the maximum timeout for the required cameras / channels. ¾Click the OK button in order to save the settings. 15

16 6.2 Minimum Storage Period The Min. storage period function is relevant for all types of recording. A channel / recording can be defined so that they normally covers a specific time range. Various events can cause a situation in which more images must be included or more memory is required. Recording Mode Motion Contact All recording modes Event More motion than expected. More contacts than expected Increased storage requirements due to lack of image quality When these events occur permanently, the specified time range Min. storage period may be less. In this case, the function assumes an error and can display a system message and / or sending an alarm host trigger message. If a track monitored in the ATM activity monitoring dialogue is too small, the function suspected a failure. ¾Open the ATM activity monitoring dialogue via Setup > System > Options > Recording Monitoring. ¾Select the Min. storage period tab. Fig. 11 ¾Select the required track (LP-Track / HO-Track). ¾Set the minimum duration for the required cameras / channels. ¾Click the OK button in order to save the settings. 16

17 7 Reference Images as PDF The reference image memory is used to compare image quality and camera perspective for revisions. Thus can be determined, whether the lens has been adjusted or the camera has been mechanically modified in the position. The images stored at any given time are so called reference image set. A master reference image set can be sent by together with the current camera images as a PDF document to a defined alarm host. This can be done manually or can be set up as a continuous broadcast (in intervals or at a specific point in time at daily, weekly or monthly). The reference image is compared with the current camera image in the PDF document. Thus, image quality and camera angles can be matched. In addition, the document contains information about camera number and name and the time stamp of the reference image and of the current camera image. Fig. 12 Example page PDF reference images Define Reference Image Set as Master A reference image set must be defined as the master, so this reference image set can be shipped to a PDF document with the current camera images. ¾ Open the Reference Image Memory dialogue via Setup > Recording > Reference Images. 17

18 Fig. 13 ¾Create a new reference image set if required (see documentation SMAVIA Recording Server Configuration). ¾Select the relevant reference image set as Master. ¾Click the OK button in order to save the settings. Send Reference Image Set In order to send a master reference image set to an alarm host, proceed as follows: ¾Open the Alarm-Hosts dialogue via Setup > Network > Alarm Hosts. Fig. 14 ¾Configure the relevant alarm host with the SMTP connection type (see documentation SMAVIA Recording Server Configuration). ¾Open the Configuration PDF reference images via the Settings button in the Reference images as PDF area. 18

19 Fig. 15 Manual Transmission ¾Enable the Send reference images as PDF checkbox. ¾Select in the Send reference images as PDF area the required countdown (immediately, 1, 2, 5 or 10 minutes) from the dropdown menu. ¾Click the Send button to start the process. ¾Click the OK button in order to close the dialogue. The reference image set is sent once after the countdown. Continuous Broadcast ¾Enable the Send reference images as PDF checkbox. ¾Enable the Interval checkbox. ¾Select the required Interval from the dropdown menu or ¾Enable the Point in time option. ¾Select the required option: Daily at, Weekly on oder Monthly on. ¾Set the required daily, weekly or monthly point in time. ¾Click the OK button in order to close the dialogue. The reference image set is sent continuously at the specified point in time of the day, week or month. 19

20 8 Export The evaluation of the recordings and the export of single images and image sequences is made with the corresponding management software SMAVIA Viewing Client. The client computer has to meet the following requirements: Component Minimum Best Practice (recommendation) Operating system Microsoft Windows 7 Professional (32 Bit) Microsoft Windows 7/8 Professional (64 Bit) CPU 2,66 GHz Dual-Core 3,6 GHz Quad-Core RAM 2 GB DDR3 8 GB DDR3 Recommended NVidia GeForce GT 640 GDDR5 NVidia GeForce GTX 750 graphics board Network 100 Mbit/s 1000 Mbit/s Note the corresponding data sheet and the documentations on SMAVIA Viewing Client for further information. 8.1 Single Images The function Image Export allows to save single images locally or export them to an external storage device. ¾Activate the playback mode of the required camera. ¾Select with the search functions the required image. The function Image Export can be activated with the menu Action > Image > Export or with the control panel as described in the following. ¾Click the Picture processing button. The control panel for the image export is displayed. Fig. 16 ¾Click the Export this picture button. The Export/Print dialog is displayed. 20

21 Fig. 17 ¾Select the required option (see below). ¾Click OK. The Save as dialog in the Windows Explorer is displayed. ¾Enter a name for the image. ¾Select a storage medium and / or a directory if required. ¾Click Save. The Modified (WYSWG) option allows to print the image with all the individual image changes as it is displayed on the screen. With the Original option the unaltered original image is printed as it is stored in the track. 8.2 Image Sequences The Backup function allows to backup image sequences of a track. Backups can also be saved to external storage media. Backups can be played in SMAVIA Viewing Client as local tracks. ¾Activate the playback mode of the required camera. The function Backup can be activated with the menu Action > Secured > Backup or with the control panel as described in the following. ¾Click the Create backup button in order to open the backup control panel. Fig

22 Set Start And Stop Time Of The Backup ¾Click the Start time button. The Set start time dialog is displayed. Fig. 19 Note: The Current button allows you to take over the Date and the Time of the currently displayed image. ¾Enter the Date and the Time. ¾Confirm with OK. The start time is displayed in the Start field in the Backup info window. ¾After defining the Start time click the Stop time button and proceed analogously to the start time. Set Target Folder For The Backup ¾Click the Define target folder button. The Save as Windows dialog is displayed. ¾Select with the Windows Explorer the required directory. ¾Enter a name for the backup. ¾Click Save. Start Backup ¾Click the Start backup button. The current backup process is displayed in the Backup working dialog: 22

23 Fig. 20 The progress of the backup is displayed in the % bar. Exit Backup Mode After the backup is complete you can activate the playback mode (click on the Create backup button) or the live mode (click on the Live access button) of the current camera. 23

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