connections A New Decade Of Forward Thinking In 2010 And Beyond connections

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1 connections residential HVAC & Plumbing Professionals newsmagazine volume 7, issue A New Decade Of Innovation Forward Thinking In 2010 And Beyond connections

2 connections a new decade of innovation Forging Ahead. While other companies circle the wagons, Honeywell will continue to blaze innovative new trails. As we move forward in 2010, Honeywell has never been more committed to helping you grow your business and better serve your customers. From new product introductions and new sales and marketing programs to extensive training opportunities, this edition of Connections is packed with information to help you begin another decade of success with Honeywell as your partner. Honeywell Prestige 02 forward thinking in 2010 and beyond 20

3 06 thermostats in this issue indoor air quality training Updated Consumer Website 04 New Year. New Website. Thermostats 06 Meet the Newest Member of the VisionPRO Family New Prestige Battery-Powered Demo Prestige Just Got a Little More Prestigious Meet More Application Needs From One Source Indoor Air Quality 08 Make the Switch to More Than a Switch TrueDRY Dehumidifiers Now R410A Compliant TrueSTEAM Contractor Gets Tuned Up Hydronic, Heating Controls and Plumbing 10 AquaReset You ll Love the Time Savings AMX300 Finally, Installation That s (Almost) No Sweat Aquatrol Simpler. More Powerful. More Energy Efficient. Business Looks Brighter with Glowfly. Training and Support 12 Live, Grow, Thrive with elearning Live Classes Now Enrolling for Homes University RedLINK Possibilities Keep Growing Training with Combustion Products is Essential RedLINK Challenge 14 Everyone s a Winner with RedLINK 03

4 connections new year new website, new tools for you and your customers 04 Visit today! Make sure to include the new link on your company website.

5 Homeowner Insight Helps Honeywell Revamp Consumer Website To Drive More Business To You At the start of the New Year, Honeywell unveiled an improved website designed for consumers who are looking for products and solutions to meet their home comfort and Indoor Air Quality needs. Developed by consumers for consumers, the new site offers game-changing interactive features designed not only to drive more sales to you, but also to help homeowners with pre- and post-sale support of Honeywell solutions. All-In-One Product Navigation Provides access to any product with a single click. Frequently-Asked Questions With answers to just about anything, users search by either a product category, topic or model number to find the answers to questions they might have. Advanced Where-to-Buy Application This feature directs consumers to contractors who carry the product they are interested in, listed in order of geographic proximity. Over 100,000 homeowners leads delivered to contractors every year! Interactive Needs Assessment Tool Asks users questions to determine their specific needs and narrows their search down to the most relevant information. Smart Search A new spin on your average search, Smart Search delivers the most relevant search results including product information, owner s manuals and answers to frequently-asked-questions. Product Comparison Tool Provides a convenient way for users to perform a side-by-side comparison of thermostat product features, functions, looks and warranty. Self-Service Support Homeowners can access post-sale resources, including owner s manuals, programming instructions and informational videos. 05

6 connections thermostat innovation continues From new thermostat technology to new ways to help you sell, Honeywell leads the way. Meet the Newest Member of the VisionPRO Family Upgraded Model Adds IAQ Control The industry s favorite touchscreen thermostat, the VisionPRO, now packs even more punch with a brand new model being introduced this month. The new TH8321U1097 VisionPRO has all the features you know and love plus a configurable terminal which gives you the ability to control a single IAQ product humidification, dehumidification or ventilation the choice is yours. Along with the IAQ function, the TH8321U1097 also provides these great features: Desert Humidification Enhanced Geothermal Heat Pump Control With Fossil Fuel Back-Up Expanded Ventilation Lockouts now with great new features Don t Forget VisionPRO IAQ Homeowners Love The Convenience Of All-In-One Control The VisionPRO IAQ is still the premium choice for controlling temperature and IAQ products all with only three wires. 06 To learn more about the Honeywell line of thermostats, visit

7 NEW Prestige Battery-Powered Demo Showcasing Prestige To Homeowners Just Got Easier Until now, demonstrating Prestige has always required wiring it to a power source. But not anymore. Introducing a battery-powered backplate that works on both HD and SD Prestige models. Simply remove the backplate and replace it with a battery pack backplate to power the Prestige for up to two hours. Order the customized carrying case and you can add the Portable Comfort Control and Wireless Outdoor Sensor to easily showcase the system s range of possibilities. To learn how to order your demo backplate or carrying case, visit Meet More Application Needs From One Source Honeywell Light Commercial Thermostats Available Through Residential Sales Team As of January, all Honeywell Residential Sales Reps are offering Commercial VisionPRO 8000, CommercialPRO 7000 and MultiPRO thermostats. So whether you need residential or light commercial thermostats, your Honeywell residential team has you covered. Commercial VisionPRO 8000 Easy To Install. Easy To Program. With the Commercial VisionPRO 8000 your customers will enjoy multiple lockout levels, configurable recovery ramps, holiday setback and more. It s sleek design, menu-driven programming, touchscreen display and other features make the Commerical VisionPRO 8000 the perfect choice for your light commercial applications. coming in april Prestige Just Got A Little More Prestigious Customizable Alert Messages, IAQ Control and More Who says the good-looking ones can t also be smart? As the industry s first high-definition, full-color thermostat, Prestige redefined how a thermostat can look. With an update coming in April, it s about to redefine what a thermostat can do, again. Customizable Service Reminders: Increases your service call revenue by letting you edit pre-loaded service reminders or enter custom service reminders that automatically alert the homeowner when to call you for Spring and Fall service. All-In-One IAQ Control: Controls humidification, dehumidification and ventilation all from a single control in the living space. Enhanced Geothermal Heat Pump Control With Fossil Fuel Back-Up: Allows for additional droop and timer options, reducing the amount of backup heat needed while also eliminating balance point control for geothermal systems. Expanded Ventilation Lockouts: Allows the ventilator to be locked out based on high and/or low outdoor temperature. Time-Of-Use Utility Programming: Helps homeowners cut costs by programming their thermostat settings to adjust to utility company time-of-day pricing. CommercialPRO 7000 Good Looks. Great Features. The Honeywell CommercialPRO 7000 is perfect for smaller commercial settings such as restaurants, banks, small businesses and more. The CommercialPRO 7000 features a display that s twice the size of competitive thermostats while still maintaining a sleek, slim body. Along with the energy savings your customers will enjoy from the menu-driven programming, they ll also appreciate its stylish look. MultiPRO 7000 Multiple Applications. Multiple Speeds. When it comes to versatility, the new Honeywell MultiPRO Thermostat stands out. Not only does it offer multi-speed fan control, it covers a wide range of programmable and non-programmable applications: packaged terminal air conditioning (PTAC) units, fan coil, heat pump and conventional. You can find more information and marketing materials for these thermostats at 07

8 connections Breathe Easy With Honeywell IAQ Solutions get smart and efficient make switch the to much more than a switch Meeting The Latest Codes Is Just The Beginning For Honeywell s Digital Bath Fan Control With more North American states and communities emphasizing ventilation codes, Honeywell s new Digital Bath Fan Control has you covered. Meeting ASHRAE 62.2 ventilation standards, this control can manually turn the fan on and off or be programmed to run at certain times of the day for increased energy efficiency and convenience. It s a smart, affordable and efficient ventilation control. Plus, it s easy to install and looks great on the wall with a backlit display and two color choices. Meeting Title 24 and other ventilation codes, the Digital Bath Fan Control is simply a smart choice. Install one in every bathroom with a shower to give your customers the ventilation and moisture control they need and the style they want. Add Honeywell Digital Bath Controls to your product offering to sell more content and make more money per job. TrueDRY Dehumidifiers Now R410A Compliant Meet EPA Compliance With Every Model All Honeywell Whole-House Dehumidifiers TrueDRY DR65, DR90 and DH150 now utilize environmentally friendly R-410A refrigerant and conform to EPA standards for refrigerants. So, along with offering you a complete selection to meet the dehumidification needs of any size home, Honeywell also has you covered as EPA regulations take hold. That s peace of mind for both you and your customers. 08 To learn more about the versatility and many energy-saving features of the TrueDRY line and the Digital Bath Fan Control, visit

9 What Is The TrueSTEAM Tune-Up? NASCAR Trip Winners Cam Schock and James Kunkle Contractor Gets Tuned Up on TrueSTEAM and Wins NASCAR Trip TrueSTEAM Training Tune-Up Is A Big Win For Business, Too Originally, Cam Schock, owner of Climate Control Inc. of Aberdeen, South Dakota, just wanted to increase his team s knowledge of Honeywell s TrueSTEAM humidifier. He knew that his staff would get some prizes for going through the online training modules and taking the Tune-Up Quiz, but learning he d been randomly selected as the grand prize winner of a trip for two to a NASCAR race in Phoenix, Arizona, was totally unexpected. TrueSTEAM Tune-Up consists of nine online training modules that cover everything from TrueSTEAM sizing and selection, basic and advanced installations to wiring and controlling. It also provides information on maintenance and service, as well as tips on how to sell TrueSTEAM as a system. Test Your TrueSTEAM Knowledge and Win! After going through the training modules, you ll have the opportunity to test your knowledge by taking the Tune-Up Quiz. Once you complete the quiz, you ll automatically earn a racing-themed hat and a TrueSTEAM Training Tune-Up CD loaded with all of the training modules. Plus, you ll earn Triple Contractor PRO points on every purchase of a wide range of qualifying Honeywell humidifiers through March 31, Even more, you could win a 3-day/2-night trip for two to the Indy 500, May 29-31, 2010 a $3,100 value! Visit to get tuned up today! get tuned up and win today! I was floored when I got a call from Honeywell letting me know that I had won the grand prize NASCAR trip! I certainly wasn t expecting it, said Schock. The best part of the trip was being able to see and hear the race live with perfect weather. We had a great time. Climate Control Inc. is just one of over 600 contractors to go through the TrueSTEAM Training Tune-Up on The Tune-Up training is a great way to get all of our techs and installers the knowledge they need to provide the high quality of service our customers expect, added Schock. Schock also noted that TrueSTEAM has positively impacted his business. The introduction of the TrueSTEAM product line allowed us to offer steam humidifiers to our residential customers for costs more comparable to pad style humidifiers. That increased our humidifier sales dramatically. Due to an overwhelming response, the TrueSTEAM Training Tune-Up campaign has been extended through March 31, 2010! Great rewards, plus a chance to win a trip for two to the Indy 500! NO PURCHASE NECESSARY TO ENTER OR WIN. PURCHASING PRODUCTS OR MATERALS WILL NOT ENHANCE CHANCES OF WINNING. The promotion begins at 12:01 a.m. (ET) on November 17, 2009 and ends at 11:59 p.m. (ET) on March 31, Please visit com/tuneup/terms2 for the Official TrueSTEAM Tune-Up Promotion Rules. TrueSTEAM Training Tune- Up promotion is sponsored by Honeywell International Inc., by and through its Environmental and Combustion Controls business, located at 1985 Douglas Drive North, Golden Valley, MN

10 connections Learn more about AquaReset at homeowners love the energy savings. you ll love the time savings. With the Honeywell AquaReset, contractors can now offer a pocketbook-friendly energysavings device that can be installed quickly. Add Outdoor Reset With Honeywell AquaReset Improved boiler efficiency and lower energy bills make the AquaReset Outdoor Reset System a winner with homeowners. The AquaReset takes an already-efficient Honeywell Aquastat and uses reliable EnviraCOM to link it to an outdoor temperature sensor to maximize energy savings. The boiler setpoint can decrease automatically based on the outdoor temperature while still providing all the necessary heat to maintain the comfort level. Previous energy-saving systems have been cumbersome and time-consuming for contractors to install, said Rich Simons, Director of Product Marketing, Honeywell Residential Combustion Control. With the Honeywell AquaReset, contractors can now offer a pocketbook-friendly energy-savings device that can be installed quickly. Finally, Installation That s (almost) No Sweat Introducing New AMX300 Mixing Valve Kits More and more states are requiring mixing valves in all homes, but installation doesn t have to cramp your productivity. The new Honeywell AMX300 Mixing Valve is literally almost no sweat: Increased Profits: Installs in as little as 15 minutes to lower labor cost Everything You Need: Kit includes materials to decrease the number of additional parts needed Simple Installation: Requires a maximum of two sweat connections new for 2010 Best of all, because the AMX300 costs about the same as previous models and is faster to install, you ll enjoy more profit per job! Learn more at 10 (almost) NO SWEAT

11 Aquatrol Hydronic Controls Simpler. More Powerful. More Energy Efficient. Simplified Installation and Advanced Control The new Honeywell Aquatrol design lets you work on more advanced hydronic heating applications while enjoying easier installation. The ease of use and customization options make this a perfect product for contractors who want to offer increased energy savings to their customers, as well as reduce their own installation time on the job site, leading to increased profits for their business, said Bala Ekambaram, Director of Product Marketing at Honeywell. Aquatrol comes with intuitive, color-coded wiring terminals for simple installation, plus it s pre-programmed with the most common installation settings so contractors can use it right out of the box. For those who prefer more advanced customized options, a plain-language digital screen guides contractors through easy-to-follow menus, reducing the need for an installation manual. The modular design of Aquatrol allows contractors to easily expand up to 64 zones of heating, and recent enhancements allow it to work with any digital thermostat and control up to two stages of heating, making it an ideal solution for jobs of any size or complexity. Learn more and get your free brochure at Honeywell has made it easy with Glowfly. business looks brighter with Glowfly The First Universal Hot Surface Igniter That s Truly Universal Put an end to confusion over which replacement hot surface igniter to use by simply keeping a supply of Honeywell Glowfly Universal Hot Surface Igniters on your truck. Replacing a hot surface igniter can be tricky, said Thurman Melson, Director of Marketing, Honeywell Residential Combustion Control. Honeywell has made it easy with Glowfly. Contractors will no longer need to carry a variety of replacement parts to match the wide range of igniter styles used in various furnace brands. the only one you need Specifically designed for service replacement jobs, Glowfly is a silicone nitride universal hot surface igniter for furnaces and other gas-fired heating appliances. Each Glowfly igniter includes six custom mounting brackets that are optimized to replace more than 110 igniter applications from nearly every furnace manufacturer. Plus, Glowfly is available in a unique truck-ready six-pack that includes a visual cross-reference guide right on the package. Just remove the old igniter and compare it with the diagrams on the package to determine the correct mounting bracket for the job. Learn more about Glowfly s durability and installation ease at 11

12 connections Learn, Grow, Thrive With elearning Live Part of Honeywell s commitment to contractors and distributors is to provide the best training support in the industry. elearning Live Webcasts are one hour online training sessions taught by Honeywell Product Managers and Technical Specialists. Here s the schedule for the first quarter of 2010: Q1 Schedule January 26, 2010, 10:00 a.m. CST TrueZONE Technical Training February 2, 2010, 10:00 a.m. CST Glowfly Universal Hot Surface Igniter February 9, 2010, 10:00 a.m. CST What Does The R22/R410A Transition Mean To You? February 16, 2010, 10:00 a.m. CST Honeywell Mixing Valves February 23, 2010, 10:00 a.m. CST TrueSTEAM Humidification Systems March 2, 2010, 10:00 a.m. CST New Ventilation Systems And Controls March 9, 2010, 10:00 a.m. CST Honeywell Light Commercial Thermostats March 16, 2010, 10:00 a.m. CST Honeywell Dehumidification Systems March 23, 2010, 10:00 a.m. CST Outdoor Reset Solutions Honeywell AquaReset And Aquatrol March 30, 2010, 10:00 a.m. CST RedLINK Product Updates Learn more at Register Now For Homes U 2010 To compete today, contractors and distributors need new ways to reduce overhead while still increasing profit. In-depth product knowledge, competitive differentiation and a sound business strategy are critical for company success. To register or learn more, visit homesu.honeywell.com register today! It starts with training that offers a solid foundation for increased sales opportunities. Honeywell Homes University is a three-day training program that not only focuses on in-depth technical product training, it also emphasizes key selling strategies to help contractors and distributors grow their businesses. Upcoming Spring Sessions: March April May Stay NATE Certified with Honeywell s elearning Live, Homes U and Source training.

13 RedLINK Possibilities Keep Growing available 24/7 And So Is The RedLINK Application Library Every day, contractors are discovering more great uses for RedLINK wireless technology. They re finding that RedLINK isn t just for niche or unique applications it s an everyday problem solver that allows them to quickly and easily meet the demands of more jobs in less time. They re making more money while increasing customer satisfaction, and no one will ever complain about that. The Honeywell RedLINK Application Library puts a complete RedLINK resource at your fingertips. Designed to help you quickly identify what RedLINK parts you ll need on your specific job, the library offers downloadable guides for a wide range of common installations. Best of all, it s quick, simple and intuitive. Just enter your specific application and requirements into the Search filter, and with the click of a mouse you can choose to see the materials and installation instructions or just the bill of materials. Print out your list, get your parts, and you re ready to go. Available 24/7 at the RedLINK Application Library is the ideal place to start every job. training and safety are always important learn from the best With Combustion Products, They re Essential Gas and electric sparks can be a dangerous combination if not handled and controlled properly. That s why more than 35,000 service technicians have been trained through Honeywell s Source For Gas Ignition class. An 8-hour classroom and hands-on training class, the course covers flame detection, intermittent pilot, direct spark and hot surface ignition controls, advanced burner controls and much more. Classes are taught by industry veterans with decades of gas-ignition product experience, and the class is NATE certified for 8 hours toward re-certification. Learn more at customer.honeywell.com/training 13

14 connections A Grand Prize winner to be announced soon will receive $5,000 in RedLINK products. Wireless Technology everyone s with RedLINK But These Four Contractors Have Even More To Smile About With contractors offering up stories every day about how RedLINK technology works for them, Honeywell put together The RedLINK Challenge, a quarterly competition for the best RedLINK stories. Quarterly winners are featured in an article in The NEWS as well as other Honeywell communications materials. A Grand Prize winner to be announced soon will receive $5,000 in RedLINK-enabled products. who will be the winner? 14

15 take the RedLINK Challenge $5,000 RewaRd Get your face on more than a poster when you take the RedLINK Challenge. You could pocket a $5,000 reward and get some positive publicity for your company when you share your experiences with Honeywell RedLINK products. Telling your stories at could make you a legend in your own time. A winning installation will be chosen each quarter to be featured in a trade publication, and the RedLINK Installation of the Year will receive $5,000 worth of RedLINK products. win Be featured IN an ad plus RedLINK products WoRth $5,000 Contractors across North America have answered the call for RedLINK Success Stories. Congratulations to our four finalists who are now in the running to be the Grand Prize Winner and thank you to all of our entrants. Grand Prize Finalists $ 5000 Grand Prize Zoning Install Time Cut By 40% With RedLINK Home Comfort Systems Steve and Mike Bilica are co-owners of Home Comfort Systems near Chicago. After submitting their story about cutting zoning installation time by 40% with RedLINK products, they were named the first RedLINK Challenge finalists and had their business featured in The NEWS. California Contractor Profits from Portable Comfort Control L&O Heating and Air Conditioning Helping a customer achieve home comfort and energy efficiency in an older home where zoning was impractical by using the Portable Comfort Control and other RedLINK products earned the second RedLINK Challenge finalist slot for Scott Olson, owner of L&O Heating and Air Conditioning in Simi Valley, California. His story was told in The NEWS. Virginia Contractor Profits Through Packaging Prestige James River Air Conditioning Company Owner Hugh Joyce of Richmond s James River Air Conditioning Company uses Honeywell RedLINK products in this case, the Prestige thermostat to help his customers get total home comfort and energy savings. This third RedLINK Challenge finalist story was featured in The NEWS. South Carolina Contractor Gets a Fast Break with RedLINK Cool Care Heating and Air Inc. When a local school needed a new way to control its eight rooftop units without running any new wires Cool Care Heating and Air installed eight Prestige thermostats and, using the convenient USB flash drive programming option, set up all eight in less than 10 minutes. The entire installation took less than two hours. This fourth RedLINK Challenge finalist story will soon be featured in The NEWS. Check out their full stories at VOTE NOW For The Grand Prize Winner The selection of the RedLINK Challenge Grand Prize Winner is coming down to the wire, and Honeywell wants you to help. Visit to see the choices and cast your vote for the winner. 15

16 connections always thinking ahead Honeywell helps you stay out in front of the competition by delivering leading-edge product innovations. But the forward thinking doesn t stop with products. Honeywell supports you with an industry-leading residential products resource at stay up-todate Stay connected with the latest forward-thinking innovations at Complete information on Honeywell innovations All product categories Includes an ever-growing RedLINK Library Training through online modules, Homes University, elearning Live, TrueSTEAM Tune-Up and more Literature downloads that help you: Sell Product brochures and sell sheets Train Demos, FAQs and training modules Install Installation and owner s manuals Promote Photography and promotional pieces PM January Honeywell International Inc.