User s Guide. Manual P/N Rev No. 2, 04/11

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1 User s Guide Manual Rev No. 2, 04/11

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3 Precise Vision User s Guide The Precise Vision User s Guide Software Version Copyright 2011 by Fike Alarm Systems. All rights reserved. This guide contains proprietary, patented information protected by copyright. Disclaimer Although every precaution has been taken in the preparation of this guide, the author and the publisher assume no responsibility for errors or omissions. The information in this guide is subject to change without notice to improve reliability, design, and function. This guide does not represent a commitment or a contract on behalf of Fike Alarm Systems. In no event will Fike Alarm Systems, its agents, or its representatives be liable for direct, indirect, special, incidental, or consequential damages arising out of the use or inability to use the product or documentation, even if advised of the possibility of such damages. The entire risk as to the results and performance of Precise Vision software is assumed by you. Contact Information Customer Service (888) 628-FIKE (3453) Option 1 Technical Support (888) 628-FIKE (3453) Option 2 Website: Fike.Firealarm@Fike.com Precise Vision User s Guide i

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5 Table of Contents Table of Contents How to Use this Guide... 3 Chapter 1: Installing Precise Vision... 7 Chapter 2: Passwords Chapter 3: A Precise Vision Tour Chapter 4: Customize Your Precise Vision System Chapter 5: General System Information Chapter 6: Add Devices Chapter 7: Hyperlinks Chapter 8: Action Messages Chapter 9: Groups and Zones Chapter 10: Background Maps and Floor Plans Chapter 11: Setting Up Ports and Panels Chapter 12: Connecting Ports and Panels Chapter 13: Networking Precise Vision Chapter 14: System Monitor Chapter 15: System Watch Chapter 16: Database Maintenance Chapter 17: Reports and Records Appendix A: Activating Precise Vision Appendix B: Creating Backgrounds Appendix C: Setting Up Notification Appendix D: Using Precise to Monitor Other Systems Appendix E: Say It in Spanish Appendix F: Technical Support and Training Glossary of Terms Index Precise Vision User s Guide 1

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7 Introduction How to Use this Guide This guide shows you how to use Precise Vision, with step-by-step instructions and illustrations. If you are setting up your Precise Vision system for the first time, work your way through the pages of this book, in order. Once your system is up and running, you can use this guide as a handy reference manual. Simply refer to the comprehensive table of contents or the index to find answers to your questions. Specialized Type Quotes Bold Text Italics Small Caps Instruction Guide Point Click Double-Click Right-Click Drag Drop Highlight Items you select from a number of options, such as a pull-down menu, are set off by quotation marks. Words or characters you type are indicated in bold. For example, if the guide says to type Control Panel, you type Control Panel. Specialized terms are written in italics. Keyboard keys, such as CONTROL and ENTER, are shown in SMALL CAPITAL LETTERS. Position the mouse pointer until the tip of the on-screen arrow rests on the item you want to point to. Press and immediately release the button on the left side of the mouse. Click the left button twice in a row. Click the button on the right side of the mouse. Hold the left button down as you move the mouse. When you are done dragging an item into position, drop it into place by releasing the mouse button. Point and drag the cursor over the text you want to highlight. Helpful Hints Helpful Hint: Throughout this guide, watch for Helpful Hint boxes like this one. You will find tips, hints, and suggestions for making the most of your Precise Vision system. Illustrations This guide is illustrated with actual Precise Vision screen images, which were captured on a computer that runs Windows XP Professional. If your computer uses a different Windows operating system, such as Windows 7, your Precise Vision windows might look different, but you will follow the same step-by-step procedures. Precise Vision User s Guide 3

8 Introduction Frequently Asked Questions about Precise Vision What is Precise Vision? Precise Vision is software that lets you monitor all of your fire alarms, security systems, and building controls from a standard personal computer. Precise Vision displays real-time information about all of your alarms and devices on maps, floor plans, and color-coded lists, along with corresponding Take Action messages. Will Precise Vision work in my facility? Yes. Precise Vision is designed to work with today s most popular fire, security, and building control systems. How does Precise Vision work? Precise Vision links to your existing equipment via RS-232 connections, and interprets the ASCII text it generates. Is Precise Vision difficult to set up? Not if you are used to configuring alarm panels. Precise Vision reads information from the control panels that are installed on your site, and sends that information to a database. You tell the Precise Vision system how to interpret messages from the control panels, and the software automatically identifies individual address numbers. Then you can simply drag and drop the new devices onto the Precise Vision map or floor plan of your site. Can you set up a Precise Vision system for me? Yes. We are happy to provide installation and setup services. Can I use Precise Vision if my facility has alarms and devices from several different manufacturers? Yes. Precise Vision can monitor devices from different panel manufacturers, even when they produce messages that are different. Can I customize the look of my Precise Vision system? Yes. While Precise Vision comes pre-programmed with an intuitive red, yellow, and green color scheme for devices in alarm, trouble, and normal status, you can choose to use any standard Windows colors. You can also choose any Windows font you like, and use any digital images you wish. How does Precise Vision color coding work? Usually, alarms and "Take Action" messages are automatically displayed in red, trouble or error messages are displayed in yellow, and information about devices in normal mode are displayed in green. Some users change their color schemes to differentiate between the types of devices on site, such as fire or security. What information is included in Precise Vision emergency "Take Action" instructions? You can customize your emergency messages to include suggestions for evacuating a building, calling supervisors and technicians, or dealing with hazardous materials. You can change and add text on the fly, in a matter of seconds. You can even include information in more than one language. In addition to providing peace of mind, Precise Vision is a useful tool for standardizing emergency procedures and protocols. Can I add alarm sounds and audible alerts to my Precise Vision system? Yes. Just associate WAV files with each device type and device state in your system. Will Precise Vision work with closed-circuit video? Yes, when you network cameras with TCP/IP addresses. Can I print my Precise Vision files? Yes, you can print Precise Vision maps, floor plans, records, and reports to any printer connected to your computer. Can I use Precise Vision to integrate my fire and security systems? Yes. Precise Vision will combine all the alarms in a facility or on a campus into a single, streamlined interface. Can I monitor my HVAC system with Precise Vision? Yes. Precise Vision works with any device with an RS-232 port. Can I monitor more than one building from a single computer? Yes. Just use terminal servers to connect your panels to your network. Precise Vision can read the data as if it were coming from a hard-wired COM port. What kind of computer will I need? Precise Vision runs on most desktop PCs, laptops, flat-panel, and touch screen computers with Windows operating systems. Can I run other programs on my Precise Vision computer? Yes. Just set Precise Vision to come to the front when there are active alarms. Can I network my Precise Vision system? Yes. You can install Precise Vision on an existing network, or use standard products to build a dedicated local area network. Can I use Precise Vision for facility maintenance? Yes. You can use Precise Vision to keep written and photographic records of device types, model numbers, replacement parts, paint colors, and service providers. You can also print Precise Vision maps and floor plans and add notes for your maintenance team. 4 Precise Vision User s Guide

9 Introduction Can I use Precise Vision to show "as built" installations of wiring, alarms, and devices, even if they deviate from the architect s design? Yes, Precise Vision is perfect for "as built" diagrams, because it s so easy to drag and drop devices into their correct location on a floor plan. I ve already programmed my alarm system. Do I have to enter that data again? No. Precise Vision is designed to update its database automatically whenever it receives information from a fire alarm or security device. You will not need to manually enter long lists of details about every device in your system. The first time Precise Vision receives a message from a device, it will add that item to the database and automatically know which graphic image to use for that device. Later, you can drag that image over to its proper place on the floor plan. One of our customers automatically imported more than 4,000 devices in about five minutes. My panel sends unique messages. Can Precise Vision handle them? Yes. Precise Vision lets you assign a pseudo point to create devices from non-standard messages. For example, you can tell Precise Vision which error message refers to batteries. Then you can drop a graphic image of a battery onto a picture to help users locate a panel with battery problems. Does Precise Vision store information about active alarms and devices? Yes, Precise Vision automatically compiles printable, second-by-second reports of alarms and events exactly as they occur. Precise Vision makes it easy to reconstruct emergency events after the fact, both to verify that the proper steps were taken and to improve future responses. What will Precise Vision do if an alarm comes in from a device that hasn t been logged by the system? Within seconds, you will see the alarm listed on the Precise Vision screen, so you can drag and drop it into place on the floor plan. It s a simple, automated process. After you have told the Precise Vision system how to interpret messages from the control panels, individual address numbers are collected automatically. A micro-processor-based control panel reports whether your devices are missing, being tested, or restored to normal status. Is there a limit to the amount of text I can include about each device in my system? You can compose messages of up to 2,560 characters for devices that are in alarm, and separate 1,280-character messages for those same devices when they report trouble or error messages. What does "CAD" stand for? CAD stands for computer-aided design, computer-aided drafting, and computer-aided dispatch. Can I use Precise Vision to make CAD drawings? No. Precise Vision uses existing CAD maps and floor plans. When you set up a Precise Vision system, you will start by importing those files, and then you will simply drag and drop alarms and devices onto them. Where do I get CAD maps and floor plans? Most architects use CAD software to design buildings, and their CAD drawings are usually kept on file by building owners or facility managers. Does Precise Vision work with files drawn with any CAD software? Yes, any CAD software program will create files compatible with Precise Vision. Most of our customers work with files that were created in AutoCAD. Do Precise Vision image files consist of a lot of layers? No, Precise Vision images are simply a single-layer background image. What format are Precise Vision files? Most Precise Vision files are Windows Metafiles, or WMFs, because they show the most detail when users zoom in. Most Windows CAD packages can create WMF files. Precise Vision will also work with JPEGs and digital photos. How do I make a CAD file into a Windows Metafile? Most CAD software programs will allow you to save and export files as WMFs. Do you offer training? Yes, we offer training for installers, although our software is so easy to use that most customers can set it up simply by referring to our User s Guide. Do you offer technical support? Of course we offer a comprehensive array of support materials on our website, as well as technical support contracts and a toll-free hotline: (888) 628-FIKE (3453) Option 2. Precise Vision User s Guide 5

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11 Chapter 1: Installing Precise Vision Chapter 1: Installing Precise Vision Precise Vision software is revolutionizing the alarm industry and you are about to learn why. Precise Vision is remarkably easy to set up and use. In every sense, Precise Vision really is Safety Made Simple. In this chapter, we will show you how to install Precise Vision on the laptop or computer of your choice. Precise Vision User s Guide 7

12 Chapter 1: Installing Precise Vision Basic System Requirements Precise Vision is easy to install and run on most readily available PCs, laptop, flat-panel, and touch screen computers. If you would like to know if Precise Vision will work with a computer you already own, use this checklist of basic system requirements: Pentium processor (Pentium 4 recommended) 1 GB RAM memory (2 GB recommended) 1 GB hard drive (Precise Vision typically uses less than 100 MB) RS232 or RS485 connections one for each control panel or network interface port Sound card with speakers XGA or WXGA video card 17-inch VGA monitor (19-inch recommended) Microsoft Windows XP, Windows 7 or Vista Mouse or other pointer device Rewritable CD-RW drive or portable USB drive Compatible Options You can add a wide range of readily available peripherals to your Precise Vision system, such as networking components, printers, and other devices. Helpful Hint: If you want to use Precise Vision to control your fire alarm system in addition to monitoring alarms you will want to follow UL 864 requirements. You can call us for details. Please note that you are not required to use UL listed equipment if you simply want to monitor your site with Precise Vision. UL listing is only required if you want to control the alarm system from the computer running Precise Vision. Additional Requirements for UL Command & Control Version Specific Listed Touch Screen Computer Windows XP Only (Comes on listed computer) Multi-Interface Module Required Separate Product Manual (P/N ) 8 Precise Vision User s Guide

13 Chapter 1: Installing Precise Vision Install Precise Vision on Your Computer To obtain the Precise Vision installation files, you need to connect to the internet and proceed to the Fike Forums website at and scroll down until you see the Software Downloads and Toolboxes link. Click on that link and you will be directed to the screen showing all available software for download. You will scroll down to locate the Precise Vision Installer link. Click on that link This will bring up a screen below that gives you the option to RUN or SAVE this installation file. Although you can do either, it is recommended when installing a large program, that due to intermittent problems of large data files across the internet, it is best to save it to your computer, then run the installation. So click on SAVE, and save it where you can locate it on your computer or jump drive. Precise Vision User s Guide 9

14 Chapter 1: Installing Precise Vision If you downloaded the Precise Vision installation program, simply open the Precise Vision.msi file by right-clicking on that file and choose OPEN, or simply double-click on the file installer. Due to heightened computer security programs, it may come up with a screen asking permission to allow this installer program to run. If so, click on RUN. Helpful Hint: One way to open a folder on your hard drive or on another computer is to type the folder name as a command. Click the Start button, and then click Run. Now type the path in then click Open. 10 Precise Vision User s Guide

15 Chapter 1: Installing Precise Vision You will see a screen confirming that the installation program is proceeding. The Installation Wizard will open. Click Next to continue. Read and accept the license agreement, and click Next. Precise Vision User s Guide 11

16 Chapter 1: Installing Precise Vision The Wizard will now indicate it is Ready to Install so click INSTALL. The installation of the software will begin and a screen showing the progress of that installation appears. 12 Precise Vision User s Guide

17 Chapter 1: Installing Precise Vision When Precise Vision has been successfully installed, click Finish. This screen will the basically disappear and you are back to normal screen of your computer. If no errors showed up, Precise Vision is now installed on your computer. Helpful Hint: Whenever you finish installing new software, whether the program prompts you to do so or not, you should restart your computer. Precise Vision User s Guide 13

18 Chapter 1: Installing Precise Vision What Gets Installed: Precise Vision Files When you have completed the full installation process, the software is installed in the C:\Program Files\Fike Corporation\Precise Vision folder on your hard drive and that should contain the following files: Other files (dll and ocx types) are also copied to the Windows System folder. Helpful Hint: To avoid having to find these programs when needed, it can be very helpful to make a shortcut of CGConfgMgf.exe, CGSysMon.exe and CGSysWch.exe and place them on your desktop. If you have capabilities, then also make a shortcut for GCMailDP,exe on the desktop. Helpful Hint: If you install Precise Vision on a network, you can establish separate display settings for each workstation, to suit each user s personal preferences. That s because a separate copy of system files and registry entries will be saved on each computer. 14 Precise Vision User s Guide

19 Chapter 1: Installing Precise Vision The Software within the Software The complete Precise Vision software package is actually several programs in one. You will use four or five of the programs to set up and use your Precise Vision system. Here is an overview of each of the five programs you will find in your Precise Vision folder: The Activity Reports program makes it possible for you to perform an extensive review of all events in your system. It includes files that are compatible with Seagate s Crystal Reports, which you can use to create your own headers and report criteria. You could even format your periodic service and inspection reports to meet the needs of your local building codes. The Configuration Manager program customizes your system and enables Precise Vision to recognize your alarm panels and modify device information. The Mail Dispatcher allows operation for the optional operation. For to work, the Precise Vision system must be licensed for that operation, and this must be running in the background, in addition to System Monitor and System Watch, or s will not be sent. The System Monitor program reads and interprets incoming information from your alarm system. This program MUST be running in the background before System Watch will operate or show any events. The System Watch program shows a continuous list of all alarms and devices in your system, displays emergency instructions, and locates each alarm on a floor plan or on a map. It will never update with events if System Monitor is not running in the background also. Precise Vision User s Guide 15

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21 Chapter 2: Passwords Chapter 2: Passwords You will probably want to protect your Precise Vision system with passwords to prevent unauthorized users from changing your settings and personal preferences or worse, shutting down your monitoring station to play games, surf the Internet or use the computer for any other programs. This chapter will show you how to establish your system passwords, and keep them from getting lost. Precise Vision User s Guide 17

22 Chapter 2: Passwords Establish System Passwords Your Precise Vision system is password protected, to help ensure that unauthorized users do not tamper with your settings or shut down your monitoring program. You can establish varying levels of passwords, to allow a wide range of users to access the information they need. The default Level 1 password is the numeral The default Level 2 password is the numeral The default Level 3 password is the numeral In addition, the default administrative password is the word password. As you customize your Precise Vision system, you will need to establish four separate passwords. Each password should be four to ten characters long. The Level 1 password will allow all authorized users to make cosmetic changes to the system and set individual preferences. The Level 2 password will enable some authorized users to add and delete notes to clarify the system for other users. The Level 3 password will enable a select few users to shut down the Precise Vision system. (Most users rely on Precise Vision to monitor the status of their fire alarm and security systems, so they never want the software to shut down accidentally. When they do choose to shut it down, it is typically for maintenance.). This password will be needed anytime you make changes in System Monitor or System Watch, or anytime you CLOSE System Monitor or System Watch. The administrative password will enable system administrators or engineers to enter devices and modify their locations in the Precise Vision system. Until you change it, the Configuration Manager password is password. This will be needed anytime you open Configuration Manager. Open Configuration Manager Start by opening Configuration Manager from your Start------Programs------Precise Vision link. You will be asked for the default administrative password, which is password. Enter it, and then click OK. 18 Precise Vision User s Guide

23 Chapter 2: Passwords Go to the Setup menu and click on Passwords. Enter the Default Password You will be asked for the default administrative password, which is password. Enter it, and then click OK. Use the Password Setup screen to enter new passwords in each field. Each password should be four to ten characters long. Passwords are not case-sensitive. You may change the password life, but most users never need to make adjustments. The default is five seconds. That means that once you enter your password, you can execute other functions within five seconds without having to re-enter your password. When you are done setting up all four passwords, click Ok. Precise Vision User s Guide 19

24 Chapter 2: Passwords Record Your New Passwords If you change your passwords from the defaults, use this space to write them down. There is no factory level password we can issue to get you in if you forget the password, so it is important to document it. Password Level Default Password Your New Password Level Level Level Administrative password 20 Precise Vision User s Guide

25 Chapter 3: A Precise Vision Tour Chapter 3: A Precise Vision Tour Before you begin to build your Precise Vision system for your installation, let s take a few moments to explore Precise Vision features and user-friendly interface, and get a feel for how the system operates, what type of information will be displayed, and just how easy it is to set up and use Precise Vision software. This chapter will give you a guided tour of some of Precise Vision s most popular attractions. The more familiar you are with the look and operation you are trying to get to, the easier it will be to understand that operational need as you build the screens and layout. Precise Vision User s Guide 21

26 Chapter 3: A Precise Vision Tour The System Watch Screen The center-point for the operation of Precise Vision begins from a program called System Watch. When monitoring a fire control system, System Watch is the screen that will display those events happening on the fire alarm system. It is from this screen that interaction will begin. Since this is the starting point, this screen is one of the first things you may want to customize. On the System Watch screen (shown below) Events are color-coded by type of Condition, or Event. Alarm Events are shown in Red. Non Fire-Alarm Events are shown in purple. (These are typically events programmed as Supervisory in the Control Panel. Trouble Events are shown in yellow. These colors are the default setting. You can change them to display in any color or font you prefer later. Each event also shows text describing the type of Condition, which device on the system reported this event/activation, a brief description of this device, the time the event occurred, the type of device reporting the event, the Node the device is connected to, and the Location of the event. You can Double Click on any item in the list to see it located on a floor plan. In this instance, double-click on the first item in the list, Pull Station Front Lobby. Of, you can single-click on it to select it and then click on the Locate button at the bottom of the screen. If you are using a touch screen, you could simply touch the line of the event you wish to view, then touch the Locate button.. 22 Precise Vision User s Guide

27 Chapter 3: A Precise Vision Tour Zoom In You will see the active device blinking on the floor plan, as well as a box around that device blinking to help locate the device easier on the screen shown below. See Device Images Click the Zoom In button on the bottom of the screen above and you will be able to see an image of the device that is in alarm. Click the Zoom In button again on the bottom of the screen above and you will be able to see an image of the device that is in alarm, as shown on screen below. If still not big enough, you might be able to click Zoom In again. Precise Vision User s Guide 23

28 Chapter 3: A Precise Vision Tour Maximum Zoom Once you have zoomed in as much as possible, the Zoom In button will be grayed out. Now click the Take Action button to see the emergency message associated with the alarm. Helpful Hint: The actual amount of magnification of the device and the number of steps you can Zoom In on a device is set by you as you build the configuration of this screen later in this manual. Take Action Messages Before or after you have zoomed in on a device, you can simply double-click on the active device or single-click on the Take Action button at the bottom of the screen above to bring up a Device Action Message. This message will be totally customizable by you later, and will display much more specific information about that device. (See Chapter 8) Read the Device Action Message, and then click the Close button. You can click on the Zoom Out navigation button to return to the floor plan or click on Return To List to go back to the color coded list of alarms and events. Helpful Hint: Whenever a device is in trouble or alarm, you will see it blinking on the floor plan. You do not need to click on the Take Action button to get the emergency message you can also click directly on the image of the alarm, and the action message window will appear. 24 Precise Vision User s Guide

29 Chapter 3: A Precise Vision Tour If there is more than one alarm active, after you have located this event above, you can also click on Next Device or Previous Device to go directly to other devices active on the same floor plan. You can also click the Return to List button to go back to the color-coded list of alarms and devices (System Watch). Precise Vision User s Guide 25

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31 Chapter 4: Customize Your Precise Vision System Chapter 4: Customize Your Precise Vision System Precise Vision is easy to customize. You can adapt the software to meet your needs and change the look to suit your taste. This chapter will show you how to make the System Watch screen work for you. Most people start customizing Precise Vision by changing the appearance of their Precise Vision screens. The next few pages will show you how to change the appearance of your System Watch list. After you have worked with Precise Vision for a while, and you are comfortable with the interface, you can customize your system even more. (For more details, see the Chapter 15 in this Guide.) Precise Vision User s Guide 27

32 Chapter 4: Customize Your Precise Vision System The System Watch List Start customizing your Precise Vision system by opening the Configuration Manager program, and Go to the Test drop-down menu and choose System Watch. You will see System Watch running in test mode. Click the Setup button in the lower left-hand corner. 28 Precise Vision User s Guide

33 Chapter 4: Customize Your Precise Vision System System Watch Settings Once you click on the System Watch Setup button, the System Watch Setup window will open. The first tab, Settings, includes a number of options. Study the illustration on this page, and you will notice several things: Look at the General Settings options. If you are a beginner, check the first box, so you ll use the same font for your device lists and your Take Action messages. Look down at the Graphics Settings list. Disable the one-touch screen centering option, because it seems to make the floor plan jump around unexpectedly and it confuses most new users - especially if they are using a touch screen computer. If you will be setting up Groups or Zones on your system, you might want to check the bottom two boxes so you can view the group or zone and have the LOCATE button on those screens so you don t have to return to System Watch list of events to then locate that device. You can try the differences later when you have your groups or zones setup. Finally, look at the Colors section. Double-click on either the Address Normal Color or the Background Color box to try new combinations. Black background and white text on floor plans work well for most users. It will depend on how your color your drawings and pictures later. When you are through with the Settings tab, click on the List Options tab. Precise Vision User s Guide 29

34 Chapter 4: Customize Your Precise Vision System System Watch List Options Now that you can see the List Options screen, set your list options as shown, including a check mark for Save Column Widths on Exit. If you are going to modify the looks of the System Watch screen, make sure to mark this box or next time you open System Watch, they will go back to what they were before you made the changes. The Blink Interval setting determines how fast an active device will flash on screen. The Lines Per Item setting controls the height of each box of text used to list a device. If you choose to use multiple lines of text, the lines will wrap automatically. If you use a single Precise Vision station to monitor alarms from a number of buildings, you can set Precise Vision to ignore some alarms. You can filter alarms by Panel, Zone, and Group. 30 Precise Vision User s Guide

35 Chapter 4: Customize Your Precise Vision System System Watch Fonts To change the font for your System Watch list, double-click in the List Font and List Header Font fields. You may use any standard Windows font you like; we recommend Arial, regular, 10 point for items in your list, and Arial, bold, 11 point for the header font. Choose new fonts for both your list items and your headers, and then click OK to close the Font window and return to the List Options screen. If the new fonts you chose do not meet your preferences, you can go back and change again at any time. Then go back to the top of the System Watch Setup window and click the Notification tab to proceed. Helpful Hint: You might notice that you are not able to use this window to choose font colors. Color settings are determined by the state of each device in Configuration Manager. Precise Vision User s Guide 31

36 Chapter 4: Customize Your Precise Vision System Notification Options You will use the Notification tab section to choose whether your system will play an audible alert during trouble and alarms. To hear an audible alert, click Standard Beep. To assign specific sound files to play when devices are in trouble or alarm, click Play sound file.. The specific WAV file played is selected in the setup of your devices. This will allow that WAVE file to play on system speakers. To repeat the audible alert until the alarm has been cleared, you can determine how often that sound of beep will repeat. By default it is set to 2 seconds. To force Precise Vision System Watch screen to come to the forefront on a new alarm or trouble interrupting other Windows programs check Bring System Watch to Top. If you license Precise for the optional capability, the Dispatch Controls choose the type of control that the System Watch user has over alerts. s may be sent automatically, and the System Watch user would need a way to pause and purge messages. Or, the may be sent only when the System Watch user decides to send a message about a particular event. In that case, choose Manual. The other option is None. If None is chosen, then the System Watch user has no overriding control over messages that are sent. 32 Precise Vision User s Guide

37 Chapter 4: Customize Your Precise Vision System Control Options You will use the Controls tab section to allow selected levels of control for each System Watch station. If you are an expert user, you might want to check Allow System Watch to stay minimized. You ll probably want to minimize the screen while you set up your system. When you re through setting it up, however, uncheck the box to ensure that your Precise Vision computer will run continuously as a monitoring station. Use this with caution as the purpose of this software it to monitor the operation of you Fire System, so if an event occurs, you want the system to display that event by popping back up. The System Watch Control Functions inside the box above only relate to UL-listed systems. If you have the software licensed for the UL Command and Control functions, you have the ability to only check the box that says Show LED Button Panel. UL does not allow us to use the other selections to determine exactly which button will be displayed. It also does not give you the option shown to deselect Control Requires a User Password. UL requires certain levels of protection on a fire system, so the control of that panel from Precise will require a password upon activation of that command before the panel will respond to it. If you are not using the UL version then all selections in this box will be grayed out since these functions are inoperable. The Device Search control allows you to hide the search window, which will leave more screen space for the main System Watch screen. An optional Search link can be shown as a reminder that search function. In any case, the Device Search window will appear if the user clicks on the system logo. Precise Vision User s Guide 33

38 Chapter 4: Customize Your Precise Vision System Printer Options You will use the Printers tab section to set your printing preferences. If your Precise Vision computer isn t connected to a printer, you may want to check Disable print button as a reminder that nothing will print by pressing the button. The Basic Printer Settings allow you to choose the printer that will receive text-based printouts such as the device list and reports. The Graphics printer option selects the printer that will print floor plans, zones, and group graphics screens. Automatic Activity Printing determines which printer will print event logs. You can then select what type of events will automatically be printed. If needed, you could select ALL and all events will print, which can often be lengthy. When you have set up your printing preferences, click Ok to close the System Watch Setup window and see the changes you have made to your System Watch list. 34 Precise Vision User s Guide

39 Chapter 5: General System Information Chapter 5: General System Information This is where the real fun begins. As you set up general system information, you will start customizing your Precise Vision system specifically for your site. If you are working with a Precise Vision demo program, you will be getting a head start on system setup. The information you enter here will stay in your system, and be fully functional even after you activate your software. Precise Vision User s Guide 35

40 Chapter 5: General System Information General System Information As you continue to customize your Precise Vision system, you will find yourself entering more and more details about your facility. You will enter some of those details by modifying your General System setup. To modify your General System setup, make sure Configuration Manager is running. Open the Setup drop-down menu, and click on General System Information. Company Name Enter your company name exactly as you want it to appear throughout your Precise Vision system. You can change your company name until you activate your copy of Precise Vision. Once the software is activated, the name is permanent. (See Appendix A for activation instructions.) 36 Precise Vision User s Guide

41 Chapter 5: General System Information Default Device Image The default image for devices in your system is a red square. Until you assign specific images for each type of device in your system such as smoke detectors and intruder alarms Precise Vision will use the default image to show devices on your floor plan. While most users do not change the default image, it is easy to replace. First, click the Load Image button. A Select Device Image window will open. You can browse to any Windows metafile image file on your computer, or choose a new default image from the Precise Vision Device Images folder. (We recommend that images be formatted as Windows metafiles, or WMFs.) Now you can select a new image from the Device Images folder. In this example, Flame.wmf will replace one of the default images, Solidred.wmf Precise Vision User s Guide 37

42 Chapter 5: General System Information Your Company Logo You can use the General System Setup screen to import your company logo, so it will be displayed on your System Watch screen. To insert your logo, click Load Image. (If you do not want to display a logo, click Clear Image. ) Helpful Hint: Logo files should be 144 pixels wide by 90 pixels high. You can create and edit logo files in most drawing and paint programs. Transparent outer edges usually look best against the various grays of Windows backgrounds. Find the logo image of your choice, and click Open. 38 Precise Vision User s Guide

43 Chapter 5: General System Information Your logo will appear in the System Graphic section of the setup window. Your System Normal Image You can choose a System Normal image to be displayed whenever there are no active devices in your system, just like a screen saver. First, click Load Image. (If you do not want to display an image, click Clear Image. Then, when your system is in normal status, the screen will simply be blank.) Precise Vision User s Guide 39

44 Chapter 5: General System Information Browse to the picture you want to use and click Open. You can use any digital photo or graphic you like. We recommend using a Windows metafile, because WMFs are generally smaller than other file formats. 1 Once you have clicked Open, a thumbnail image of the photo you have chosen will appear in the General System Setup window. Click Test Image to see how the photo will look on your screen. 40 Precise Vision User s Guide

45 Chapter 5: General System Information Your new System Normal image will fill your screen. Click the X in the top right-hand corner to close the test image. Click OK when you are finished setting up your general system information. Precise Vision User s Guide 41

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47 Chapter 6: Add Devices Chapter 6: Add Devices With Precise Vision, you can describe your alarms and devices in plain English* that the user can understand, add emergency instructions, add sound files, and place them on maps and floor plans. You can even add closed-circuit television cameras and web-based information, so they can be monitored and seen from your Precise Vision monitoring station. This chapter will show you how to add a wide range of alarms and devices to your Precise Vision system. * Helpful Hint: The device descriptions noted above can actually be made in any language. Appendix C of this manual helps converting to Spanish, but any language you can type can be used for the device descriptions and labels. Precise Vision User s Guide 43

48 Chapter 6: Add Devices Adding Devices Using Your Pre-Built C-Linx Configuration If this graphics is connecting to your CyberCat or Cheetah Xi Control System, you are going to have to build a configuration in C-Linx (Fike s Configuration Software) for that control panel anyway for it to operate, so simplest way to get your Precise Vision system started is to simply add the devices already built in C-Linx directly into this Precise Vision graphics configuration. This must be done using C-Linx Software Version 4.0 or later. First, open your configuration in C-Linx. Then go up to File and choose Export, Precise Vision. 44 Precise Vision User s Guide

49 Chapter 6: Add Devices This will let you select what part of the configuration you want to use in Precise Vision Configuration. Export your entire configuration to a file you can then use to simply Import to Precise Vision. By default, all the addressable devices of your configured system are checked. NOTE: Scroll down at toward the bottom of this list if you wish to include panel troubles or VESDA faults into Precise Vision. If desired to report these, make sure to check any item you want exported to use. You will then have the choice in Precise Vision on exactly what you wish to IMPORT, but if not exported from C-Linx first, then you would be forced to manually add later. After selecting all the devices you wish to Export from C-Linx, click on dialog box shown below. above and you should get the Precise Vision User s Guide 45

50 Chapter 6: Add Devices This indicates that the file you need with all your configuration information from C-Linx has been created and saved as C:\CGImport.txt. This is the file you need to know the location of later when pulling the devices into Precise Vision. You don t need to look at it, but if you went to this location and opened this Text file, it would look something like this: This shows all devices, the type of device, the address of each device, what panel it is connected to, and the Custom Message for each device given in C-Linx. 46 Precise Vision User s Guide

51 Chapter 6: Add Devices Importing C-Linx Configuration Into Precise Vision You have built your panel configuration, and in the steps above have exported that configuration information into a file called C:\GCImport.txt. We can now pull all that into Precise Vision. We start by with Configuration Manager open. In Configuration Manager, we click on Setup System Devices to get the screen below. This list shows we have nothing in the system yet, except the Precise Vision Panel itself. DO NOT DELETE this Precise Vision device. To get the rest of all our C-Linx information in, we will click on the button. Precise Vision User s Guide 47

52 Chapter 6: Add Devices This will show the Precise Vision Import screen: Precise Vision knows where it saved that CGImport.txt file when exported from C-Linx, so no need to fill out any of these boxes shown, simply click on This will show the list of devices that will be imported. You can see that all the devices that were in our C-Linx Configuration now also show on this list of devices, so we simply click on Now our list of devices in Configuration Manager that was blank before importing, shows all the devices that were in C- Linx, including the total number of devices imported and available to be used in your Precise Vision system. 48 Precise Vision User s Guide

53 Chapter 6: Add Devices List the Types of Devices on Your Site Every device in your fire alarm system has an identification number, or address, that identifies it to the manufacturer s alarm panel. Devices are also labeled with device type and a description intended to clarify their location. Start by opening Configuration Manager. Go to the Maintenance drop-down menu and click on Device Types. You will see a list of device types, ranging from panels and heat detectors to keypads and smoke sensors. Each device type has a corresponding category: Detector indicates that the device is a smoke, heat, or fire detector. Module indicates that the device is a control or input device, such as a manual pull station or a water flow switch. The Other category is used if the Detector or Module categories do not apply. The list is part of Precise Vision s default database. It may include most of the types of devices in your alarm system. Review the list, because you will want it to include every unique type of device in your system. Edit Device Properties You can highlight any item in the list to edit its properties in the box beneath the list. Since this was imported directly from our configuration, it is not necessary to change the category type of the devices shown. This will be used later if you have to manually add a device. Helpful Hint: This is the screen where you can select whether you want the Device Descriptions you are entering in Precise Vision to not be allowed to be overwritten by the Control Panel Device Custom Message descriptions. If you do NOT want the control panel custom device message to replace the description you enter in Precise Vision, choose Never instead of Per Sys Mon. NOTE: This is done per Device Type, as shown above, NOT selectable by individual device. Precise Vision User s Guide 49

54 Chapter 6: Add Devices If you have devices on your site that are not included in the list, click the Add button. Use the edit box at the bottom to type in the name of each new device a DuctDetectorSupervisory, for example. Simply type over the entry that says <New Device>. The devices you enter are automatically added to the list. Click the Add button to continue adding new types of devices. Click Ok when you are through. Helpful Hint: The name you list for each device should exactly match the name it has been given on your fire alarm panels. If your panel lists a device as a SmokeSensorAlarm, you should list it as a SmokeSensorAlarm in your Precise Vision system, too. If your system includes similar devices from two manufacturers but their names vary SmokeSensorAlarm and smoke detector be sure to include both variants in your list. If the names do not match up, you will discover the mistake during your first test of the system, because each device s corresponding Device Type in your System Watch list will be blank. 50 Precise Vision User s Guide

55 Chapter 6: Add Devices Device Images Precise Vision can display images of every device on your site, shown in their correct location on maps and floor plans, and color-coded according to their status. By default, when devices are in normal standby mode, they are white images. Devices that are reporting trouble are yellow, and devices that are in alarm are red. You will need to assign an image to every type of device in your system, and set a color scheme for them. You will establish three images and three separate color schemes for every type of device in your system. The three sets of images will depict the status of every device: normal, trouble, and alarm. Typically, devices are depicted in red when they re in alarm, yellow when they are in trouble and white when they re in normal mode. Helpful Hint: Be careful changing device images if you think you are changing it for one individual device. The device image you are selecting is for that Device Type, so all devices on your system of that type will change also. For Example, when changing the image of a Monitor Module to reflect the function of that module, you are changing all Monitor Modules programmed for that same State, even if the picture doesn t reflect each device usage. Many standard images are already included in your Precise Vision database. You can find even more on your Precise Vision installation CD. You can even create your own custom graphics. If you choose to create your own, we recommend that you create Windows metafiles (WMFs) for the greatest clarity when you zoom in. A Note about Image File Formats Precise Vision will work with most image file formats. Most CAD packages, photo editing programs, and drawing software can convert image files from one format to another. Usually, you simply need to select to save a file in another format. AutoCAD Drawing (DWG): DWGs are the native AutoCAD drawing format. Every CAD program on the market can open DWGs. Bitmap (BMP): BMPs are uncompressed images. They are relatively large files compared to JPEGs and GIFs. They can be black and white, grayscale, or color as few as 16 colors, in fact. Microsoft Paint, which comes with Windows operating systems, can edit BMPs. Graphics Interchange Format (GIF): GIFs are color-mapped files that can have anywhere from two to 256 colors. GIF files are always compressed, but they retain more detail than JPEGs. GIFs are usually used for line art and graphics, not photos, and they are the predominant image file format for the World Wide Web. Joint Photographic Experts Group (JPEG): JPEGs are compressed image files, with less detail than GIFs. JPEGs are primarily used for photos. The more you compress a JPEG, the more pixilated it will look. JPEGs are either true color or grayscale. JPEGs are the smallest image files, so they are a good format for photos that are to be sent as e- mail attachments or posted on web pages. Tagged Image File Format (TIFF): TIFFs have many variations. They may be black and white images, grayscale, 8-bit color, or 24-bit color. They may be either compressed or uncompressed. When TIFFs are compressed, they will be about half the size of the original file. Compressed TIFFs are not as small as JPEGs, but they do retain all image quality. Windows Metafile (WMF): The Windows Metafile Format is the original 16-bit native vector file format for the Microsoft Windows operating environment. WMF files can be used to store both vector and bitmap graphics. We recommend WMFs for most Precise Vision images, because they show the most detail when users zoom in and out. Precise Vision User s Guide 51

56 Chapter 6: Add Devices Assign Device Images To assign standard images to new devices, start by opening Configuration Manager. Go to the Maintenance dropdown menu and click on Device State/Images. The Device State/Image Maintenance window will open. You will notice that a drop-down list includes all of the device types in your system. 52 Precise Vision User s Guide

57 Chapter 6: Add Devices Begin by loading an image for the duct smoke detector when it is in normal status. Make sure that the Normal button is checked, and then click Load Image. You will find a wide range of device images in your Precise Vision folder. To find a standard image for a duct smoke detector, for example, look in the Device Images folder. Precise Vision developers used a consistent format to name device image files. Images of devices in normal status are labeled with the suffix -0. (Likewise, images of devices in alarm are labeled with the suffix -1. Images of devices in trouble are labeled with the suffix -2. If you create your own image files, you should use the same naming convention. Remember, you will have three different pictures for each device, one for each state. Precise Vision User s Guide 53

58 Chapter 6: Add Devices Assign Images for Devices in Normal Status Once you have selected an image for a DuctDetectorAlarm in normal status, your Device State/Image Maintenance window will look like this. By default, the System Watch List Colors are green. You can double-click on the colors to change them, but we recommend that you leave them set to green for the normal state. 54 Precise Vision User s Guide

59 Chapter 6: Add Devices Assign Images for Devices in Alarm Follow the same procedure to select images for devices in alarm and in trouble status. Begin by loading an image for the duct smoke detector when it is in alarm: duct-1.wmf. Make sure that the Alarm button is checked, and then click Load Image. The System Watch List Colors are red, by default. You can change the color, but we recommend that you leave it set to red for Alarms. That way, when a device is in alarm, it will flash in red. For supervisory or security events, changing the color to your preference is no problem. Helpful Hint: While the Basic State is set to Alarm, you must choose the appropriate Logical State for the device. Choose FIRE ALARM for fire alarm devices and SUPERVISORY ALARM for non-fire alarm devices such as tamper switches. Helpful Hint: Alarms, Troubles and Supervisory devices must be different colors. These colors are describes as default Alarm = Red, Supervisory = Violet, Trouble = Yellow and Normal = Green. If you want to change the color of that event on the System Watch screen, double click box with color in it, and choose a different color. This will then apply to ALL devices of this type, not the individual device. For example, in screen above, this color would apply to all DuctDetectorAlarm devices in your system. Precise Vision User s Guide 55

60 Chapter 6: Add Devices Assign Images for Devices in Trouble Follow the same procedure to select images for devices in alarm and in trouble status. Begin by loading an image for the duct smoke detector when it is in trouble: duct-2.wmf. Make sure that the Trouble button is checked, and then click Load Image. You will notice that the System Watch List Colors are yellow, by default. You can double-click on the colors to change them, but we recommend that you leave them set to yellow. That way, when a device is in trouble, it will flash in yellow. Helpful Hint: When you are done assigning images for devices in normal, alarm, and trouble status, you can quickly check your work by highlighting any device in the Device Type in the drop-down menu. Then you can use the up and down arrow keys to scan all device type properties, and make sure you didn t leave any blank. 56 Precise Vision User s Guide

61 Chapter 6: Add Devices Assign Sound Files You can also set a unique alert sound for devices in each state. Alarms, Troubles and Supervisory messages must have different audible tones associated with each. In this case, we will assign a sound to play when a Smoke Sensor goes into alarm. Choose SmokeSensorAlarm from the device type drop-down menu, check the Alarm box, and then click the Select button at the bottom of the window. Note: Audible annunciation of system events is required. Only the speakers provided with each Fike computer can be used. A 1/8 (3.5 mm) male to a 1/8 (3.5 mm) male audio cable is required for this connection. Choose a WAV sound file from the Precise Vision Sound Files folder on your hard drive. Precise Vision User s Guide 57

62 Chapter 6: Add Devices When you have completed assigning sound files desired for devices in trouble, and alarm states, click Ok. How to Find Additional Sound Files Your Precise Vision program folder includes several sound files with spoken alerts: Fault, Fire, Heat, Smoke, Sprinkler, Temperature, Tamper, Trouble, Water, and a default alarm sound. You can also copy other sound files from your computer s hard drive into the Precise Vision folder. First, go to the Start menu in the lower left-hand corner of your computer screen. Search for additional sound files on your hard drive by clicking on Find, and then click on Files or Folders. Type in *.WAV, and click Find Now. 58 Precise Vision User s Guide

63 Chapter 6: Add Devices You will see a list of every sound file on your hard drive. Copy the sound files you want to use with Precise Vision. (Use the standard CONTROL-C keyboard combination to copy.) Open your Precise Vision program folder and paste the sound files you just copied. (Use the standard CONTROL-V keyboard combination to paste.) Note: WAV files must be less than 10 seconds long. Precise Vision User s Guide 59

64 Chapter 6: Add Devices Add Individual Devices to the Database Manually When a control panel reports anything about a device for the first time, that device will automatically be added to the Precise Vision system, (IF you have it configured to do so in System Monitor.) Device types are usually assigned automatically. While model and manufacturers of system components may vary, the basic categories of information that Precise Vision tracks remain the same: device type, panel, address, and description. You can view your device list in database form and make changes to the description of any device. You can also add notes and comments to clarify each location for responding personnel. To make changes to your database of devices in your system, make sure that Configuration Manager is open. Go to the Setup drop-down menu and click on System Devices. This will bring up the list of all devices in your Precise Vision system. If you need to add a new device manually to your system, just click on 60 Precise Vision User s Guide

65 Chapter 6: Add Devices On this screen, you first select the Device Type. The dropdown list will give you available choices to ensure you have it named in the same format that the information will come from the control panel to be a recognized type device. You then select the System Panel that this device is connected to. The choice of panels available is dependent on those panels already having been assigned into the Precise configuration. (See Chapter 11 on adding or setting up Panels) Give the device assigned address as it is configured on the control system.\ Enter the Description of this device to help you identify it and the relevance of that device on the System Watch Event screen. If you have built panel zones or groups, you could assign this device to the group or zone it will belong to in Precise Vision here. (See Chapter 9 Groups and Zones) No choice to make on Layout Background as that device needs to be added to the background layout like all the other devices, since there is no way from this screen to tell it WHERE to place it on that background or floor plan. Set the Current Device State. By default this is always Normal. Helpful Hint: You can manually designate it as being in alarm or trouble here to test the System Watch test screen if you wish. No matter how it is set here, once connected to a real time control panel, the status coming from that control panel reporting this device status will override what you have entered here. This is for testing purposes only. Precise Vision User s Guide 61

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67 Chapter 7: Hyperlinks Chapter 7: Hyperlinks With Precise Vision, you will be ready to connect to any TCP/IP address on your site or on the Internet. A quick click on your background map or floor plan will link you to the World Wide Web, closed circuit television, or HVAC building controls each in its own dedicated window. In this chapter, you will learn how you can get online with Precise Vision. Precise Vision User s Guide 63

68 Chapter 7: Hyperlinks Link to Video You can connect closed-circuit television and security camera images to your Precise Vision system simply by adding the TCP/IP address of your camera to the Device Hyperlink field. With the device hyperlink in place, you can monitor any information at the TCP/IP address you specify. You will simply click on a device image the icon of a CCTV camera, for example just as you would click on the image of any other device, such a smoke detector or a motion sensor. A new Hyperlink window will open on screen, and you will see your TCP/IP data, streaming live and in real time. 64 Precise Vision User s Guide

69 Chapter 7: Hyperlinks Link to HVAC Controls You can use the same measures to display building and industrial controls, such as heating, ventilation, and air conditioning. With a device hyperlink in place, you can monitor any information at the TCP/IP address you specify. You will simply click on a device image the icon of an air-handling unit, for example. A new Hyperlink window will open, and you will see your HVAC data, live and in real time. Link to Web Pages You can even make hyperlinks that will allow Precise Vision users to go directly to important web sites: corporate web pages, for instance, news sites, or web sites with emergency management information and contact lists. By linking through Precise Vision, you can control which pages users will be able to access. Precise Vision User s Guide 65

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71 Chapter 8: Action Messages Chapter 8: Action Messages With Precise Vision Take Action messages, you can give first responders specific, real-time information about alarms on your site including notes about hazardous materials, vulnerable building occupants, and management contacts. You can even offer Take Action suggestions in Spanish or any other language! In this chapter, you will learn how to use Precise Vision to give responding personnel the emergency information they need. Precise Vision User s Guide 67

72 Chapter 8: Action Messages Customize Your Action Messages Every alarm device in your system will be linked to a color-coded message about its condition. The color-coding will match the colors you choose for your System Watch list; messages about devices in trouble, for example, will pop up on a yellow background. Messages about devices in alarm will pop up on a red background. Start customizing your action messages by opening Configuration Manager. Go to the Maintenance drop-down menu and click on Device Action Messages. The Device Action Message Setup window will open. Use the drop-down Device State Selection field to determine whether you are establishing messages for devices in fire alarm, supervisory alarm, or trouble. Write two separate Message Prefix notes: one for each device type when devices are in trouble and one for each device type when devices are in alarm. Use the Device Type section to write action messages for the various devices in your system. The Background Image section: will indicate which floor or area of the building each device is located. The Message Suffix will bring up standard boilerplate information that applies to any trouble or alarm. Click Show Sample to continue. Helpful Hint: You will probably find yourself writing two action messages for every type of device in your Precise Vision system. That makes this a good time to review and standardize your site s emergency policies and procedures and update your emergency contact phone list. You may even want to consolidate all of your action messages to develop an emergency operations handbook. 68 Precise Vision User s Guide

73 Chapter 8: Action Messages Preview Your Finished Work Once you click Show Sample, you will see a color-coded screen. When the top line says Device Help Test, don t worry about that since it will later show each device s specific address and unique description, as the fire control panel reports them. Your device specific, Zone name, and Group name information will be filled in from the information you enter when you set up each zone and group. If you would like to make changes to your action message, click Close, and you will return to the Message Setup screen. Click Done when you are finished setting up all of your action messages. You can use the Message Setup screen at any time to make changes or add information. This is an example of an ALARM Event Device Action Message. This is an example of a TROUBLE Event Device Action Message. Helpful Hint: The preview screen may have a white background when the Logical Device State is set for Fire Alarm. If you were expecting to see a red background, don t be confused: the device type you ve selected is actually a supervisory alarm. The Logical Device State must match the type of your alarm device. Simply change the Logical Device State to Fire Alarm, and the background will be red. Precise Vision User s Guide 69

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75 Chapter 9: Groups and Zones Chapter 9: Groups and Zones When you group alarms and devices by assigning them to zones or groups on your site, you will make it even easier to save time, save property, and save lives by more quickly identifying the location within your facility of the event. This chapter will show you how to set up groups and zones for your facility. Precise Vision User s Guide 71

76 Chapter 9: Groups and Zones Create Groups and Zones of Devices You may find that you want to create groups of devices, to make it easier for your staff people to locate alarms and trouble conditions. You might want to use Precise Vision to depict an aerial photo of your entire site, for example, and then group every device in a single building. Each device in your system can only be assigned to one group at a time. If you want an additional graphic view of groups of devices such as an elevation view that shows a cross-section of all of the floors in a high-rise you can create zones of devices. In effect, zones are a useful way to zero in on related groups. Typically, users create a group to show a building on a site plan, and a zone to show an area of that building. Whether you are setting up groups or zones, the step-by-step process is the same. On the following pages, we will show you how to set up system groups. When you move on to establishing system zones, you will repeat the same steps but you will use the zone menu items instead of the group selections. Creating a Group To create a group of devices, start by opening Configuration Manager. Go to the Maintenance drop-down menu and click on System Groups. Click Add to begin adding device groups to your system. 72 Precise Vision User s Guide

77 Chapter 9: Groups and Zones Name Your Group Give your group a name and enter a device help message. (See the chapter on Action Messages for more information about developing emergency instructions for first responders.) When you are through, click on the Devices tab. Helpful Hint: You can create a paragraph return in your Device Help Message box by clicking the CONTROL and ENTER keys simultaneously. Precise Vision User s Guide 73

78 Chapter 9: Groups and Zones Assign Devices Add devices to your newly created group. Highlight them in the bottom list, and then click Add. When you are through, click on the Images tab. Assign Images Use the Group State drop-down menu to start assigning three separate images for your group one for normal, one for trouble, and one for alarm. We recommend solid green for normal, solid yellow for trouble, and solid red for alarm. Select your Group State first, and then click Load Image. 74 Precise Vision User s Guide

79 Chapter 9: Groups and Zones You can find the solid color images in the Precise Vision folder on your hard drive, in Device Images. Helpful Hint: Use solid green to help you locate a group as you set it up on a background map, but remove it when you are through. That way, a group in normal status will be clear, but it will flash in red or yellow when it is in trouble or alarm. The next chapter will give you more information about background maps and floor plans, including those associated with zones and groups. Preview Your Image Once you have loaded each image, you will see it in the preview window. Follow the same procedure to assign images to your group in all three states: normal, trouble, and alarm. When you are finished, click Ok. Precise Vision User s Guide 75

80 Chapter 9: Groups and Zones Establish System Watch Settings for your Group Once you have configured a group or a zone, you should determine how you want users to see it from the System Watch screen. Start by opening the Configuration Manager program. Go to the Test drop-down menu and choose System Watch. When the System Watch screen opens, click the Setup button in the lower left-hand corner. 76 Precise Vision User s Guide

81 Chapter 9: Groups and Zones Zone, Group, and Floor Plan Buttons Note: For more information on all settings on the tabs that appear, refer to Chapter 15: System Watch. What will be shown here are only the options that deal with the use of System Groups and Zones. Use the System Watch Settings tab screen to determine whether you will show Zone and Group buttons at the bottom of the System Watch screen, and whether clicking on them will display a floor plan for the user. Precise Vision User s Guide 77

82 Chapter 9: Groups and Zones Use the System Watch List Options tab screen to determine whether double-clicking on any list item will locate a device, or show its group or zone first. 78 Precise Vision User s Guide

83 Chapter 10: Background Maps and Floor Plans Chapter 10: Background Maps and Floor Plans Background maps and floor plans are the real reason you use Precise Vision: they help responders find alarms and trouble conditions quickly and easy. Precise Vision background maps and floor plans are flexible, too. You can use practically any digital file or photo to display devices, zones, and groups. This chapter will show you how to work with maps and floor plans the background images that make up the backbone of your Precise Vision system. Precise Vision User s Guide 79

84 Chapter 10: Background Maps and Floor Plans Background Maps and Floor Plans Precise Vision makes it easy to display alarms and detector devices on a floor plan or map of your facility. This chapter will teach you how to set up your graphic backgrounds. Start by opening Configuration Manager. Go to the Maintenance drop-down menu and click on Layout Background Image. Import Your Own Background Maps and Floor Plans Here is how you can import your own background maps and floor plans. First, collect the CAD files you plan to use. Most architects use CAD software to design buildings; their CAD drawings are usually kept on file by building owners or facility managers. If you don t have CAD files, create them from architectural blueprints, or even your own sketches. Use CAD software to convert all of your CAD images to WMFs. (See Tricks of the Trade later in this chapter for information about how we optimize CAD files for background maps and floor plans.) Also, gather the digital photos you plan to use as background images, and save them as JPEGs. Next, create a new Background Images folder in your Precise Vision folder, and use it to store all of your background images, maps, and floor plans. 80 Precise Vision User s Guide

85 Chapter 10: Background Maps and Floor Plans Open Configuration Manager. From the Maintenance drop-down menu, select Layout Background Image. The Layout Background Image Maintenance window will fill your screen. Click Import. Find the image you want to use: it must be a WMF or a JPEG. Click Open to import it. Precise Vision User s Guide 81

86 Chapter 10: Background Maps and Floor Plans You will see a popup message asking if you want the background transparent. Choose Yes to use the default color for System Watch backgrounds. Most AutoCAD files have a black background, which could make printing difficult. Your new background image will appear. Give it a name, adjust the Address Display Threshold and Maximum Zoom levels, and initial the Updated By field. Format your background image with any labels, notes, groups, and zones you like. You can also drag and drop alarms and devices, as you are about to see. After naming it, click Save & Close to save your changes. 82 Precise Vision User s Guide

87 Chapter 10: Background Maps and Floor Plans See Your Floor Plan Your Floor Plan (Background) is now ready for customization. Any time you are ready to work on it, click the dropdown and find the file you created, then click on the Select button to bring it up for work. Precise Vision User s Guide 83

88 Chapter 10: Background Maps and Floor Plans Insert Devices If you have devices in your database that have not been placed on a floor plan, you can position them quickly and easily. Simply right-click on a blank area of your floor plan and select Insert Device. You will see a pop-up list of every device in your system that hasn t been placed on a floor plan. Highlight any device in the list, and its description will appear in the bottom window. You will also notice that the total number of unplaced devices is noted at the bottom of the screen. 84 Precise Vision User s Guide

89 Chapter 10: Background Maps and Floor Plans Drag and Drop Devices Click and drag the item to its proper location on the image. As you drag the device line out of its place in the window, it will turn into a small box. Once you drop each device into place on the floor plan, it will look like the device it represents. Helpful Hint: As you drop devices into place, you do not need to worry about exact accuracy. You can always rightclick on a device to move it, change its size, or delete it. Precise Vision User s Guide 85

90 Chapter 10: Background Maps and Floor Plans Zoom in to Edit Click any area of the image and drag the automatic rectangle to zoom in on that portion of the image. Edit Device Images Zoomed in, you can see device images clearly. Right-click on any device image and you will see a pop-up menu. You can use the pop-up menu to edit a device, delete it from the floor plan, or make a device transparent. To go quickly to edit mode, you can also double-click on a device. 86 Precise Vision User s Guide

91 Chapter 10: Background Maps and Floor Plans Change the Size of a Device Image You may want to change the size of a device to make a floor plan more readable. Start by double-clicking on the image of the device you want to change. When you are in the edit mode of a device, you will see four handles or grips surrounding the device. You can grab one of the handles and drag in or out it to enlarge it or reduce the image. Helpful Hint: When manually adjusting the size of an individual device as described above, USE CARE and click on the Selected Device button at the bottom of the screen before you do so. If you do not select this first, then any adjustment to that individual device, such as resizing it, will be transferred to ALL other devices on this background. Make a Device Transparent Choose Transparent Background if you want to see through the device image to the walls on the floor plan. Transparent backgrounds are useful if you are placing a device in a small area, like a utility closet. Precise Vision User s Guide 87

92 Chapter 10: Background Maps and Floor Plans Move a Device to a New Location You can move a device image to any location by double-clicking it and dragging it to a new location. Move a Device to a Different Floor If the image is on the wrong floor, click Delete to place it back on the list of items to be placed later. Helpful Hint: If a device is deleted from the background, it will not be removed from the database until you specifically remove it using the System Device Maintenance function in Configuration Manager. It will be added back to the list of system devices you used when you placed it on this floor plan originally. Helpful Hint: By checking the Devices buttons on the bottom of the screen, you can choose to resize all of the devices on the background, or only one. The size you set while for All non-custom devices is selected will be the default when new devices are dropped onto the floor plan. By checking the Sizing buttons, you can choose your anchor either the edge or the center. 88 Precise Vision User s Guide

93 Chapter 10: Background Maps and Floor Plans Insert Labels To insert labels on any background image, right-click a blank area and choose Insert Label from the pop-up menu. A cursor will appear wherever you clicked. Type your desired text. Copy Labels The easiest way to add a new label is to copy an existing label especially if you have already formatted your existing labels with the font, size, and style you like best. Your new label will have the same properties as the original. To copy a label, right-click it and select Copy Label from the pop-up menu. Once you have dropped a new label into its new location, right-click on it. Choose Edit Label from the pop-up menu and change the text. You can also double-click on a label to edit the text. Precise Vision User s Guide 89

94 Chapter 10: Background Maps and Floor Plans Change Text To change the text of any label, right-click on that label and select Edit Label from the pop-up menu. Change the text of the label and hit the ENTER key on your keyboard. 90 Precise Vision User s Guide

95 Chapter 10: Background Maps and Floor Plans Label Fonts, Styles, Colors, and Sizes You can format your labels in any Windows font, style, color, or size. To change the appearance of a text label, rightclick on that label and choose Label Properties from the pop-up menu. Choose the font, style, size, and color you want. For this example, we have chosen Arial Bold, in black. Helpful Hint: When you edit label properties, the changes you make will apply to any new labels you create until you change the properties again. Precise Vision User s Guide 91

96 Chapter 10: Background Maps and Floor Plans Move Labels Once you have changed the font for your labels, you can move them around the floor plan. First, right-click on the label you want to move. A pop-up menu will appear. Select Move Label. Drag and Drop Labels into Place The label you selected will be surrounded by a box. Grab the label with your mouse, drag it to a new location, and drop it into place. 92 Precise Vision User s Guide

97 Chapter 10: Background Maps and Floor Plans Show All Labels When you start zooming in to work on floor plans, you will probably notice that you can t see any labels. Precise Vision is designed to hide full-size labels when you zoom in. If the labels were enlarged along with the rest of the floor plan, they would look huge. Likewise, when you look at an entire floor plan, details like room numbers are usually too small to read but when you zoom in, you ll notice that there is plenty of space to add additional information such as room names and numbers. As you work with background images, you will be able to place a separate set of labels for each zoom level. Most users establish two sets: one for full screen, and one for maximum zoom. To see every set of labels on your floor plan, right-click anywhere on the floor and select Show All Labels. Helpful Hint: Remember that when you mouse over a device, you will automatically see its panel, its address number, and its description appear. As a result, you might choose to rely more on that information and use fewer labels on your floor plan. Precise Vision User s Guide 93

98 Chapter 10: Background Maps and Floor Plans Change Label Thresholds By setting label thresholds for each floor plan, you can make large labels disappear when you zoom in, and add smaller, more detailed labels for close-up viewing. Set Zoom Thresholds You can choose any zoom threshold between 100 percent and 3300 percent. Most people choose a zoom of 100 percent to 200 percent for large area labels, and 200 percent to 500 percent for smaller, detail labels that show when the floor plan is zoomed in the first time. Set thresholds from 500 to 3300 percent for the second-level zoom. This zoom threshold means the label will not appear on the background until someone has Zoomed In and enlarged the view by this percentage. Helpful Hint: Feel free to experiment with your label thresholds, and find the parameters that look best on your background maps and floor plans. You can use the Zoom Test and Show All Labels functions shown on the next pages to check your results. 94 Precise Vision User s Guide

99 Chapter 10: Background Maps and Floor Plans Zoom to Test Your Label Thresholds Look at the Current Zoom indicator on the top right corner of the screen that says, Current Zoom: 100%. Whenever you zoom in on any area, the indicator will show how much the picture is enlarged. When you see the same floor plan in System Watch, you will be able to click a Zoom In button to enlarge the image. You can use the fields at the bottom of the screen to customize that Zoom In function. The Address Display Threshold field, which in this case is set to 200 percent, means that address labels will not begin to appear until the System Watch user zooms in to at least 200 percent. The Zoom Levels field determines the number of times a user must click the Zoom In button to reach maximum zoom. The Maximum Zoom field represents the maximum percentage that an end user can zoom in on a floor plan. To see the effect your changes in any field make for the end user, right-click on the floor plan. Select Zoom Test, and you can toggle between the setup screen and the System Watch screen s preset zooms. Precise Vision User s Guide 95

100 Chapter 10: Background Maps and Floor Plans Add a Group Background Image You can add a group background image so that you can see when any device in a group goes into trouble or alarm. Start by opening Configuration Manager. From the Maintenance drop-down menu, select Group Background Images. The Group Background Image Maintenance window will fill your screen. Click Import. Find the image you want to use. (It must be either a WMF or a JPEG.) In this instance, we re going to find an aerial view of Sample Company s site. Click Open to import the image. 96 Precise Vision User s Guide

101 Chapter 10: Background Maps and Floor Plans Give your new background image a name. (We are calling it Site Map. ) Right-click anywhere on the image and choose Insert Group. A Precise Vision Group Selection window will appear. Highlight the group you are working with, and start sliding it out of the window. As you move the line out of the selection box, it will turn into a colored box. Drag it into position on the background image and drop it into place. Precise Vision User s Guide 97

102 Chapter 10: Background Maps and Floor Plans You can click and drag anywhere on the background image to zoom in. To adjust the size of the box double-click on it or right-click on that box and select Edit Group. When you are done, click Update. Helpful Hint: Compare your own Current Zoom at the top of the screen to the Maximum Zoom listed at the bottom of the screen. If your picture is still relatively clear like this one is you should modify your Maximum Zoom. In this case, we will change the Maximum Zoom setting from 3300 percent to 400 percent. 98 Precise Vision User s Guide

103 Chapter 10: Background Maps and Floor Plans Add Background Notes When you are setting up background maps and floor plans, you can add background notes for future reference. Just click the Notes button at the bottom of the Layout Background screen. We recommend that you note the source of your background image, its current folder and file location, and any other information you might need later, just in case you need to revise a background map or floor plan. The comments you enter in background notes will not appear elsewhere in your Precise Vision system; they are strictly for your own reference. Precise Vision User s Guide 99

104 Chapter 10: Background Maps and Floor Plans Background Map and Floor Plan Checklist Here is a list of things to double-check once you have finished setting up background maps and floor plans. o o o o o o Make sure that your organization s name is spelled and capitalized correctly. Double-check street addresses; make sure that they are complete and correct. To avoid confusion, spell out any abbreviations. Use Street, for example, not St. Include each building s full name. If your staff people or local residents use any other names or nicknames for some buildings such as the Old Gym, for example include them in addition to the official name. Orient each map or floor plan with north at the top. Use a compass rose to point to north, south, east, and west. Use large labels for major building areas, such as North Wing or Intensive Care Unit. o Use smaller labels for more specific building areas typically, room numbers or office names, such as Engineering or Supply Room. o o o o Double-check the readability of your labels and addresses at various zoom levels. Check all devices using Configuration Reports, which will list every device. The left column of the printout includes the name of every device. The right column will list the name of each device s background. If that field is blank, it means the device is not placed on a floor plan. One other tip: You can also use Configuration Reports to tell if you ve put a device on the correct floor. If all the devices are listed as being on the first floor, but in the middle of the list one is alone on the third floor, double-check it. Device addresses are sequential, and they are usually grouped by floor. Put your initials in the Updated by field. 100 Precise Vision User s Guide

105 Chapter 10: Background Maps and Floor Plans Tricks of the Trade: How We Make Backgrounds for Our Customers If you have AutoCAD software, it s easy to save CAD files as Windows metafiles for your Precise Vision system. Just make sure AutoCAD is open and running on your computer, and open your CAD drawing file (DWG). Open the File drop-down menu, click Export, and locate the folder on your hard drive. By default, your new file will be listed in the same folder, with the same name, and a WMF extension. Click Save. You will be asked to Select Objects. Click on the entities or window around the drawing to select everything you want to include in your WMF. Click Enter and AutoCAD will save the file as a WMF. At Fike, we go through a few extra steps when we convert our customers background maps and floor plans to WMFs. First, we usually change the colors because it s not uncommon for architects doors and windows to be red, yellow, and bright blue, which detract from locating alarms in Precise Vision. We usually change walls to Windows Color 132 (cyan), and we change doors, stairways, and fixtures to Windows Color 8 (a dark gray). We use the command VIEWRES and set AutoCAD for fast zooms, to make sure that the finished WMF will be the highest possible quality when Precise Vision users zoom in. We set the resolution value to its maximum of 20,000. Otherwise, when users zoom in on curved lines, they see jagged edges, and circles actually look more like stop signs. We also spend adjust the visible area of the WMF. We frame the image on screen to make it more aesthetically pleasing, and to create a size that we can duplicate exactly if we need to revise the floor plan later. We like to see space evenly distributed around all four sides, with enough space on the floor plan itself for labels and addresses. Then we zoom in on that rectangle and adjust the size of the edit window to move the border to the very outside edge of the screen, so it almost disappears from view. Then we select the visible image and save it as a WMF. Precise Vision User s Guide 101

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107 Chapter 11: Setting Up Ports and Panels Chapter 11: Setting Up Ports and Panels With Precise Vision, you can monitor a single alarm panel or an entire network of controls. Precise Vision will connect to them all. This chapter will show you how to configure your Precise Vision system to recognize and receive data from the panels on your site. Precise Vision User s Guide 103

108 Chapter 11: Setting Up Ports and Panels Port and Panel Basics In order for Precise Vision to receive information about alarms and devices on your site, you will need to connect your alarm panels to your Precise Vision computer. In fact, with Precise Vision you can actually monitor an entire network of control panels through a single COM port. Alarm panels and your Precise Vision computer share common languages: RS485 and RS232 data. Precise Vision translates that data into plain English, and displays it on color-coded lists, graphic images, and maps and floor plans. You can hard wire your panels directly to your Precise Vision computer via RS485 or RS232 MIM connection. In Fike Alarm systems, every device has a panel loop and address number: 1-001, 1-002, or 1-003, for example. If your facility has three alarm panels on site three nodes, in other words each node might assign those same three numbers to three separate devices. Ultimately, you could have several devices that are all assigned the same loop and address. Precise Vision eliminates the confusion by combining panel node numbers and addresses, so no two devices have the same exact address. Configure Panels for your Site You will start the Precise Vision connection process by entering information about the types of panels on your site, and then specifying information about each panel in the system. If, for example, your facility has three panels all of the same make and model you will need to create three system panels with one panel type. Start by opening Configuration Manager. Go to the Setup drop-down menu and click on System Panels. 104 Precise Vision User s Guide

109 Chapter 11: Setting Up Ports and Panels Select a Panel The System Panel Maintenance window will open. In the Panel ID drop down list, you will see only one default panel, Precise Vision. That needs to stay as a type of Panel. But in order to receive data from a fire panel, we must add that panel here first. In this example, we will configure a fire alarm panel.so first we need click on You will see several blank fields to customize. Simply replace the bracketed text with the same names you used to overwrite the existing default panels. Enter a Panel ID for the panel, such as 001. Then enter a longer, expanded description after each ID. The information you enter will be displayed on the System Watch screen, so it should make sense to your end users. Be specific, and use a name that everyone on your staff will recognize: Sample Company Warehouse, for example, as opposed to a more generic Building A. Then choose from the drop-down list of Manufacturer/Model to choose the correct panel. The options you should see are shown below. For manufacturer and model, select Fike / CyberCat and then click Precise Vision User s Guide 105

110 Chapter 11: Setting Up Ports and Panels If you need to add more panels, click on and repeat the steps we just followed, including entering a Panel ID, giving an understandable description name to the panel, and choosing the appropriate type of panel from the drop down list. When completed adding all the panels on your system, you can list to edit them at any time you need to. any of them now from the Panel ID dropdown After the last new panel type has been added to the system, click on Helpful Hint: The Panel ID does not have to match the messages that the control panel sends. The Panel ID you enter on this screen will simply be displayed to System Watch users. If you have two networks of panels connected to one Precise Vision computer, for example, the first network might connect three panels: 001, 002, and 003. You might want to call the panels on the second network 004, 005, and Precise Vision User s Guide

111 Chapter 11: Setting Up Ports and Panels Add Additional Panels with Pseudo Points Some control panels have unique messages, such as low-battery warnings, that don t follow the normal device-address format. If you want to include them in your Precise Vision system, you will need to create an address, or pseudo point, that can be assigned to each device. Then you will be able to locate those devices on a background map or floor plan. (If your control panel was listed in the drop-down Manufacturer/Model list, you can skip the next few pages and move on to System COM Ports.) Start by opening Configuration Manager. Go to the Setup drop-down menu and click on Panel Types. Use Pre-Set Panel Types Use the drop-down menu to view a list of pre-set panel types. If your panel is not listed, click Enter a name and model number for your panel type. The name and model you type in are not fields that need to match anything specific; they are strictly for your own reference. Precise Vision User s Guide 107

112 Chapter 11: Setting Up Ports and Panels Assign Messages to Addresses Next, assign the unique messages to addresses. Use the edit boxes in the center of the window. Helpful Hint: To test your address assignments, run System Monitor and make the panel report the message by activating the event. For example, if you have mapped the phrase low battery to a new address called BATTERY, try disconnecting the battery while System Monitor is running. A new pseudo device with the address BATTERY will be automatically added to the database, and it should appear in the System Watch list. Simply click on the <Message Start> and <Device Address> lines to highlight them, and type in your new text. After the pseudo device is automatically created in the database, assign a device type, description, and any other information you would like to include in the System Devices list to further clarify the event. You may also want to drop an icon of that device onto your background floor plan. Click to continue adding psuedo points. Click when you are through. 108 Precise Vision User s Guide

113 Chapter 11: Setting Up Ports and Panels Delete Unused Panels If you do not have a particular system panel on your site, delete it. Get the Panel ID of the panel you wish to eliminate, and press You will be asked to confirm the deletion. Click to delete. Helpful Hint: If you delete a system panel, you will wipe out Precise Vision record of any devices that were associated with that panel. The devices themselves will remain in the database until you manually associate their addresses with a panel or delete them. However, you should only delete a panel if you also intend to delete the associated devices as when you remove a sample panel from the default database, or if you are installing a new replacement panel with a new series of device addresses. You can modify, add, or remove panels at any time. You don t need to set up your entire system all at once. When you are finished setting up the panels on your site, click Precise Vision User s Guide 109

114 Chapter 11: Setting Up Ports and Panels System COM Ports A system COM port is the physical connection, or plug, at the back of your computer that will receive alarm data from your control panels. System COM ports communicate via RS485 or RS232 protocol. You will need to tell Precise Vision which COM port you are using, and how to interpret messages that come in from the panel. Start by opening Configuration Manager. Go to the Setup drop-down menu and click on System COM Ports. The Panel Monitor Setup screen will open. You can add, edit or delete COM ports here. The fields at right will display the port s parameters: data rate, data bits, parity, and stop bits. You can edit them to match the COM ports you will use. For connection to Cheetah Xi or CyberCat, those settings should be Data Rate = 9600, Parity = None, Data Bits = 8 and Stop Bits = 2. You can use the drop-down Port ID list to select any COM port in your system, from 1 to Precise Vision User s Guide

115 Chapter 11: Setting Up Ports and Panels Use the drop-down System Type list to select the system type you will connect to your COM port. IMPORTANT NOTE: If using the UL Command and Control Version of Precise, it must be connected to a Multi- Interface Module (MIM) to communicate with the panel. If using this option, you MUST check the Supervise MIM Box. If the Precise Vision station is connected to the Fire Alarm control panel via a Multi-Interface Module (MIM), the Supervise MIM must be checked to enable MIM supervision. If using UL Command and Control functions only one COM port is allowed with UL864 controls. If you try to add a second COM port the following message will appear. Once you have selected your system type, click Helpful Hint: Firmware 5.0 and newer CyberCat and Cheetah Xi systems allow the peripheral circuit Data Rate to be increased from 9,600 bps to 38,400 bps. If using a Multi-Interface Module with Firmware version 4.1 or newer, the data rate on the Precise Computer MUST be set to 38,400 bps. 9,600 bps is no longer an option with 4.1 firmware in the MIM. Precise Vision User s Guide 111

116 Chapter 11: Setting Up Ports and Panels A new setup screen will open, so you can list the panels that will send information to the COM port. The default Graphics System will show up as Node ID 0. LEAVE that panel. It is needed to operate correctly. Since none of the Fire Control Panels which will be connected here are showing up, click on to add a panel. Then we begin by entering the new panel Node ID, which should be 1. It is best to have the network ID number without any leading Zeros. So in this case, our Panel ID of 001 will become Node ID 1. We will then choose the System Panel from our dropdown list of all panels we had previously added to the system. Helpful Hint: Node ID is NOT the same as panel ID. These should be kept as single digits and Node 0 should NOT be removed. For example.panel 001 could be Node ID 1, not 001. Panels added can be any Node to any panel address, but they should be numbered in order by Node IDs.that means if you have 4 panels to add, you end up with 5 since Node 0 for the graphics system must stay, then you will end up with Node IDs of 1, 2, 3 and 4..in order. 112 Precise Vision User s Guide

117 Chapter 11: Setting Up Ports and Panels With the panel selection made, we will have this COM port setup so Precise Vision knows the information for this panel will be coming in through COM 1 of our computer, and the screen will look like this below. If this is a networked system and there are more than just panel ID 001 reporting in through this COM Port, click on and repeat the steps for adding additional panels connected to COM 1. When all nodes (panels) that connect to this COM port have been added, click on Precise Vision User s Guide 113

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119 Chapter 12: Connecting Ports and Panels Chapter 12: Connecting Ports and Panels Up until this point, you have been configuring Precise Vision software for the big moment when you actually connect your alarm panels to the COM ports on your Precise Vision computer. We have worked with hundreds of Precise Vision installations, and we are happy to give you our advice about the hardware and peripherals you will use to link ports and panels. This chapter will show you how to get connected. Precise Vision User s Guide 115

120 Chapter 12: Connecting Ports and Panels RS232 COM Port Connections COM ports, also known as serial ports, are one of the most basic ways to get data into and out of a computer. COM ports are the plug ins that let you attach devices, like modems and printers, to your computer. COM ports are usually nine-pin ports that look like this: Typical for COM1, COM2, and COM3 RS232 ports on wall-mounted touch screen computer Note: If Cheetah Xi or CyberCat control panels are networked together, the events from the panel are transmitted across the network so one connection to any panel on the network will transmit all events to Precise. If connecting to Cheetah Classic panels networked together, in order to get the panel events (such as battery troubles, ground fault, loop shorts, etc) to Precise, each panel will require a separate connection from the panel to the Precise computer. 116 Precise Vision User s Guide

121 Chapter 12: Connecting Ports and Panels RS232 COM Port Connections to CyberCat / Cheetah Xi For RS232 applications that DO NOT use command and control functions, you will pick up the panel information being transmitted off of P6 (Peripheral Bus) and tie into a RS232 Com Port on your computer. If wiring from panel to the computer COM Port. To do this, obviously the protocol must be converted from RS485 on the control panel to RS232 to a normal computer COM port. Many RS485 to RS232 converters can ultimately cause ground faults on the panel. Also, many computers may not have enough COM ports, or in some cases, NO COM ports at all. In either case, the best adapter we have found is Fike P/N which convert the RS485 from the panel directly to USB to plug into the computer running Precise. The diagram below illustrates how to connect the CyberCat / Cheetah Xi panel to the Precise Computer Switch Settings RS-422 X RS-485 Echo ON X Echo OFF 4 Wire X 2 Wire 4 Wire X 2 Wire Note: When setting up the converter, you will use Lantronix Device Installer software to set up the parameters. During this configuration, the device MUST be set up as a 4-Wire device, even though you are only using the two Receive wires, and not the Transmit wires.. If set up as 2-wire, it will not work as those two wires are set up as Full Duplex and there is not communication back to the panel. THIS CONNECTION IS FOR MONITORING ONLY. IT WILL NOT ALLOW ANY COMMAND AND CONTROL FUNCTIONS FROM COMPUTER TO CONTROL PANEL. Helpful Hint: When testing for communication, the LEDs will not flash until communication is actually connected. This means it has to be connected to the computer first, and System Monitor must be running. Otherwise, the panel has nothing to communicate with, and no data transfer will happen to cause LEDs to flash. Precise Vision User s Guide 117

122 Chapter 12: Connecting Ports and Panels RS485 COM Port Connections to CyberCat / Cheetah Xi Fike s Touch Screen computer is equipped with an RS485 (COM4) port that allows the computer to be connected directly to the CyberCat / Cheetah Xi panel s RS485 peripheral bus. You only need two wires: a transmit (+) and a transmit (-) wire running from the CyberCat / Cheetah Xi panel s RS485 connections to the Precise Vision computer s receive (+) and (-) pins. RS485 is polarity sensitive, do not connect (+) to (-). The diagram below illustrates connecting the RS485 (COM4) port on the Fike Alarm Systems Touch Screen computer to the host control panel. This method of connecting the Precise Vision computer to the host control panel is UL listed for annunciation purposes only and can NOT be used if command and control functions are required. Installation Note: Your Precise Vision computer may be located up to 4,000 feet (1,219 m) away from the host control panel using 24 AWG twisted copper wire for RS485 communication. Receive Data (-) Receive Data (+) CyberCat / Cheetah Xi Control Panel COM4 RS485 port on Fike wall-mounted touch screen computer DACT SHLD (485) Terminal P6 Peripherals + - Touch-Screen Computer Power Supply Connections Fike s touch screen and desktop PCs must receive their operating power from a 24 Volt regulated, battery backed, power-limited power supply listed for Fire Protective Signaling Use. The power supply must be capable of supplying 3 amps if connected to the Fike touchscreen PC or 5 amps if connected to the Fike desktop PC. 118 Precise Vision User s Guide

123 Chapter 12: Connecting Ports and Panels RS232 Port Connections to Multi-Interface Module For RS232 applications that require command and control functions, you must install Fike s Multi-Interface Module (MIM), P/N to provide the required communication and supervision between the host control panel and the Touch Screen computer. The diagram below illustrates how to connect the RS232 COM ports on the Fike Alarm Systems Touch Screen computer to the MIM. This method of connecting the Precise Vision computer to the host control panel is UL listed for annunciation, as well as command and control purposes. Signal Ground (Common -) Data Terminal Ready (Supervision +) Transmit Data (+) Receive Data (-) Serial Cable (P/N A) COM1 3, RS232 ports on wallmounted touch screen computer Multi-Interface Module P5 The RS232 serial cable (P/N A) provides the required DB9 to RJ11 connectors for interfacing the computer to the MIM. The serial cable is purchased separately from the MIM. Critical Installation Note: When using the RS232 connection, the Precise Vision computer must be installed in the same room as the MIM and within 20 ft. (6.1 m) of the MIM. The RS232 interface cable (P/N A) must be installed in conduit. Refer to Fike document Multi-Interface Module Installation and Operating Instructions for further details about interfacing the Precise Vision computer with the MIM. Precise Vision User s Guide 119

124 Chapter 12: Connecting Ports and Panels Ethernet Connections from CyberCat / Cheetah Xi to Precise The other option for monitoring CyberCat / Cheetah Xi panels by Precise involves transmitting the control panel data to the company Ethernet system. If the control panel data were transmitted onto that company Ethernet, then any computer that connects to that Ethernet could be set up to access that data and Precise could be loaded onto that computer. The first part involves taking the RS485 data and making it available on the Ethernet. This is done by attaching a Device Server onto the control panel Rs485. The device we use is the Fike P/N Device Server along with Fike P/N Terminal Adapter. (Adapter not required if you want to build your own DB25 to RS485 converter cable) Device Server Terminal Adapter When setting up the Device server, you will use Lantronix Device Installer software, as it needs some setup and an assigned IP address. The RS485 from the control panel will then land directly onto the terminals provided on the Terminal Adapter and make the control panel information available on the company Ethernet. You will then have to install Lantronix ComPort Redirector software on the Precise computer since Precise is expecting to see data coming in on a valid COM Port. This software tricks the computer to recognize the Ethernet connection as a COM Port for use with Precise. The diagram below illustrates how to connect the CyberCat / Cheetah Xi panel to the Precise Computer ( If Used ) Note: The device server is supplied with a 120/240 VAC power supply to supply the required power to module if the host panel is NOT supplying the operating power. This is the little black wall plug transformer type. Either source can be used. 120 Precise Vision User s Guide

125 Chapter 12: Connecting Ports and Panels Connect Ports and Panels You can use practically any combination of cabling, network switches, and wireless networking devices to connect all of the devices and panels on your site to your Precise Vision monitoring station. For alarm systems other than Fike CyberCat, you might use commonly available RS232 cable to connect the COM ports on your computer to the COM ports on your alarm panel. (The RS232 standard is one of the oldest data transfer standards still applicable to computers today. It was renamed the "EIA232 Standard" in the early 1990's.) RS232 cable is designed to run a maximum of 50 feet. In its most basic form, this is a twisted pair copper wire, consisting of a common wire, a transmit wire, and a receive wire. The three wires work together to complete an electrical circuit. The common wire is continuously connected. The transmit wire pulses to transmit a code. And the receive wire receives any information that comes in from the transmit wire of another device. A Typical Installation Here is a prototypical installation that includes five alarm panels. One alarm panel is directly connected to a RS485 COM port. A second alarm panel is connected to the main computer with RS485 converters, to extend the connection range. A third alarm panel uses a TCP/IP converter to exchange data over the building s local area network. A two-node network of alarm panels also connects to the LAN via TCP/IP protocol. The system also employs Precise Vision hyperlinks to connect a closed-circuit video camera and HVAC building controls. CyberCat CyberCat Network Switch RS485 RS485 Generic CyberCat RS485 COM4 Generic Precise Vision User s Guide 121

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127 Chapter 13: Networking Precise Vision Chapter 13: Networking Precise Vision Precise Vision users commonly install several Precise Vision stations throughout a facility. When you set up a remote Precise Vision station, other users will be able monitor your alarm system. They will see what you see alarms, troubles, maps, and floor plans and have access to your sound files and closed-circuit video, too. They can even zoom in and out of trouble spots, make notes for other operators, and set System Watch preferences to suit their needs. This chapter will show you how to network your Precise Vision system, quickly and easily, with readily available networking components. Precise Vision User s Guide 123

128 Chapter 13: Networking Precise Vision License Your Software To install a remote copy of Precise Vision, you must have a multi-user license for the software. A single Precise Vision license will work with one computer. A multiple license lets additional computers gain access to that main computer. You can install Precise Vision on several machines, but it will only run simultaneously on the number of computers for which you have a license. For network license information, call Precise Vision toll-free at (888) 628-FIKE (3453), or e- mail Fike.firealarm@fike.com. Helpful Hint: For more details on exact steps to license your software, refer to Appendix A in this manual. Configure Your Main Computer for File Sharing If you would like remote computers to access your Precise Vision system, you should configure your main Precise Vision computer to allow file sharing. To begin, go to the Start menu on your main Precise Vision computer and open the Control Panel. You ll see a popup box that asks you to Pick a category. Choose Network and Internet Connections. 124 Precise Vision User s Guide

129 Chapter 13: Networking Precise Vision On the next screen, click the Network Setup Wizard icon. The Network Setup Wizard will appear. Click Next on the series of screens that appear. When you come to the Name your network screen, you ll probably see that the default name is MSHOME. You ll need to change it to the name that matches your Precise Vision network. When you see a screen titled File and Print Sharing, choose Turn on file and printer sharing and click Next. Precise Vision User s Guide 125

130 Chapter 13: Networking Precise Vision Exit the Network Setup Wizard. 126 Precise Vision User s Guide

131 Chapter 13: Networking Precise Vision Right-click on the C:\Program Files\Fike Corporation\Precise Vision folder. On the menu that pops up, click Sharing. The Share Name will be filled in automatically as PRECISE VISION, just like the Precise Vision folder on your hard drive. Make sure to click Full in the Access Type section, or network users will not be able to get database information, and the remote Precise Vision system will not be fully operational. Precise Vision User s Guide 127

132 Chapter 13: Networking Precise Vision Install Precise Vision on the Remote Computer Now go to the remote Precise Vision computer and install Precise Vision software there. For specific details on installing the software, see Chapter 1. Once Precise Vision is installed on the remote computer, you will see files like this in the C:\ProgramFiles\Fike Corporation\Precise Vision folder: Since this remote computer will be sharing the information collected in the main host computer, most of these files are not needed. In fact on MOST remote computers, only the file CGSysWch.exe is required. Helpful Hint: Generally speaking, remote users only need to access the System Watch program. However, remote users can access Activity Reports and Configuration Manager, too. Simply point a shortcut on the remote to the corresponding program on the main Precise Vision computer. Configuration Manager will allow one user at a time to change the system. 128 Precise Vision User s Guide

133 Chapter 13: Networking Precise Vision Depending on what you have will be accessing on your system from the remote computer, it is recommended to delete all files EXCEPT those shown below. Under no circumstances should you delete CGSysWch.exe or else you will not be able to access the system you have this remote monitor installed to watch. If you want to be able to run reports from the remote computer, leave the CGActRpt.exe file. We deleted the other files because the fire control panel is physically connected to the host computer, and the remote computer will SHARE that information and display on graphics here. The main database with all the floor plans, devices, groups, zones, etc. is in the main host computer. The program called System Monitor is one we eliminated here, that is the program that runs in the background on the host computer and collects the events that come from the control panel. It is not needed here since this remote computer is not physically connected to a control panel. Therefore, since the information is being gathered at the host computer, we need to tell this computer where to look to actually have those events displayed on this remote computer also. So to get this computer to look for, find and report those panel events, we have to tell it where that control panel data is being captured. That is the main host computer. To set that up, you will open the program we call System Watch. (You might want to make a shortcut to display this icon on your desktop for quicker access to start up.) The icon looks like this in the Precise Vision Folder. Precise Vision User s Guide 129

134 Chapter 13: Networking Precise Vision With System Watch open, click the Setup button on the lower left of the System Watch screen. 130 Precise Vision User s Guide

135 Chapter 13: Networking Precise Vision The System Watch Setup screen will appear. Click the Settings tab, and then click the Browse button. The hard drive browsing dialog box will open. Click on My Network Places and find the links to the computers in your workgroup on the network. You will need to find the Precise Vision folder on the main computer. In this example, we know that the original Precise Vision program is housed on the Acer computer. Among the shared resources on the main Precise Vision computer, you will see the Precise Vision program folder. Double-click on it. Precise Vision User s Guide 131

136 Chapter 13: Networking Precise Vision Find CGSysMon.exe in the shared Precise Vision folder. Highlight the program and click Open. Remember, it s System Monitor on the host computer you are pointing to. System Watch on this remote computer is merely a user interface. It displays the information collected in System Monitor on the host computer on the backgrounds and floor plans here that you have configured to see. Without the data coming from System Monitor in the host computer, no events will be displayed on the remote computer. Network Your Precise Vision Computers You can network your Precise Vision system using an existing network, like the network you might already have in place for general office use to share printers or to share files and programs with co-workers. However, if the existing network has extremely heavy traffic or is otherwise unsuitable, you can also set up a dedicated Precise Vision network. The networking components you will need are inexpensive and readily available. You will have several options: If your Precise Vision monitoring stations are close together, you might simply run a crossover cable between two computers. 10/100 Base-T CAT 5 cable can run as far as 300 feet between two computers. You can extend that reach by using network hubs at 300-foot intervals. If you need to go farther than 300 feet, you might want to install high-speed fiber optic cable. You can use media converters to convert CAT 5 cable to fiber optic, and then switch back to CAT 5 cable at the other end of your network. Fiber optic cables can extend your reach up to a mile. If you want to go even farther, talk to your network administrator, your telephone service provider, or your Internet service provider about setting up a virtual private network (VPN). Tell them you need to set up file sharing between the two locations. You will probably find yourself talking with them about Internet access, cable modems, routers, security firewalls, and network hubs at each location. You could even install a wireless network. You can find readily available, inexpensive components almost anywhere. You might, for example, plug a network adaptor card into a laptop computer, and add an access point to your existing network. You can even distribute several network access points throughout your facility, for buildingwide coverage. 132 Precise Vision User s Guide

137 Chapter 13: Networking Precise Vision A Typical Precise Vision Network Here is a sample diagram that shows a typical network setup: one main Precise Vision computer connected to an existing local area network, with a second computer that has a remote copy of Precise Vision software. Both computers share files across the local area network, and both share the same access to the Internet and a printer. This diagram also depicts a third Precise Vision monitoring station a wireless laptop with a remote copy of Precise Vision and a wireless connection to the network, so it too can access Precise Vision files, the printer, and the Internet. Helpful Hint: At Fike Alarm Systems, we are happy to share what we know about networking hardware and peripherals. It tends to be rather generalized, because Precise Vision software is our primary focus. Advanced networking assistance is not part of our standard technical support program. However, we can direct you to several good resources for networking information, as well as current networking products. Please Fike.Firealarm@fike.com for details. Precise Vision User s Guide 133

138 Chapter 13: Networking Precise Vision Recommended Hardware, Software, and Peripherals Precise Vision was designed to work with your existing alarm system, and to be compatible with a wide range of related software and peripherals. You can integrate Precise Vision with practically any components you like. For brand-name recommendations of currently available products and accessories, visit our website at In the meantime, here are some ideas of the types of devices you might like to add to your Precise Vision system. CAD software Drawing or painting software Crystal Reports Wireless network access point Ethernet adaptor RS232 Adaptor cables Device server Serial port device USB Serial hub appliance Fiber media converter CAT5 cable Portable data storage If you do not have existing CAD maps and floor plans for your site, you can create them yourself. Standard drawing or painting software packages can convert digital photos and CAD files into Precise Vision images. Seagate s Crystal Reports software will expand your Precise Vision reports and records capabilities. With a wireless network access point, you can connect Precise Vision to your existing local area network. Most computers come with a network adaptor. If your computer doesn t have one, you can get an inexpensive adaptor. If you need to add one or two COM ports to your computer, you can plug an adaptor cable into any available USB port. You can use your TCP/IP network to get information from alarm panels across your site by connecting a device server to your panels RS232 port. Not enough COM ports? No problem. A serial port device will add eight new COM ports to your system. You can add four new COM ports simply by plugging a serial hub appliance into any available USB port. With a fiber media converter, you can switch to fiber optic communication and extend your network cable beyond 300 feet. Connect two computers together and create a mini network. Technicians and installers who work with databases should have a portable data storage device. Look for one that will fit into your pocket, plug into a USB port, and retain data for years Precise Vision User s Guide

139 Chapter 14: System Monitor Chapter 14: System Monitor The System Monitor program handles communication between your alarm panels and the Precise Vision database file. It functions as a pathway: when panels send data to the Precise Vision computer through COM ports, the System Monitor program sorts that information, updates the database, and translates it into usable information that the System Watch program can display in the form of color-coded lists, maps, floor plans, and action messages. This chapter will show you how to get your System Monitor program up and running smoothly. Precise Vision User s Guide 135

140 Chapter 14: System Monitor Customize System Monitor The Precise Vision System Monitor program connects your fire alarm panels to the Precise Vision database file, and a text window displays data as it comes in from a control panel. If you are using more than one port on your computer, each will have its own window in the System Monitor program. To start customizing System Monitor, go to your Start menu, slide the Precise Vision program group open, and click on System Monitor. Invisible Operation System Monitor is designed to run almost invisibly in the background, so you can concentrate on System Watch. Whenever System Monitor is running on your computer, you will see a red System Monitor icon in the bottom right-hand corner of the screen. You can right-click on the icon to open the System Monitor window or to exit the program. 136 Precise Vision User s Guide

141 Chapter 14: System Monitor System Monitor Settings To change the settings of the System Monitor program, choose Setup and Parameters. Enter your level-three password. (The default password is the number 3333.) Acknowledge the warning that port monitoring will be suspended. Precise Vision User s Guide 137

142 Chapter 14: System Monitor System Monitor Parameters A System Monitor Setup screen will appear, and you can set the System Monitor parameters. The Wait a maximum of: setting is the amount of time Precise Vision will wait from the start to the end of an incoming message. Most systems do not use this setting. In UL 864 listed systems the Message Wait Interval may be grayed out. The Relay Card Base Address is not currently used. Check Add newly discovered devices to the database if you want incoming data to create new devices in the database when a new address is reported from the panel. Helpful Hint: Unless you get very familiar with the system, we HIGHLY suggest you make sure the Add newly discovered devices to the database box is UNCHECKED. This can cause you problems and cause your license to go over the device count limit. Leave unchecked unless you KNOW what this will do for your system if needed. Check Overwrite device descriptions with values from panels if you want to update your Precise Vision database with revised device descriptions as they come in from a control panel. You may have deleted a device, for example, and then sometime later used the same address number for another device in which case you would have updated your description. On the other hand, if you use Precise Vision to provide longer, more expanded descriptions than your alarm panel reports, you should not overwrite device descriptions. In either case, you can override the overwrite function. See page 86 for the screen you would use to overwrite descriptions, or not, based on device types. Check Show panel control buttons to display buttons such as acknowledge, silence and reset for the panel or network of panels connected to System Monitor. This does not affect whether they will show up in System Watch, only if they show at the bottom of the System Monitor Screen. 138 Precise Vision User s Guide

143 Chapter 14: System Monitor Activity Logging Check Enable Activity Logging if you will ever want to print reports of alarm and trouble events. Determine how long you want to keep records of events in your system, and set the Purge function accordingly. Use the Activity Log Output Device drop-down menu to assign a printer to your workstation. Precise Vision User s Guide 139

144 Chapter 14: System Monitor Filtered Messages A filtered message is a panel message that Precise Vision forwards to another device, but only after the message is interpreted and matches the type that you have chosen to be sent. For example, you may have a remote printer in an office that should only receive printouts of alarms and resets. Use the Output Device drop-down menu to assign a COM port to transmit, or printer to print the filtered data message as it comes in from control panels. Messages Output: Choose All if you want to print all events, or Selected to print just one type of events. When you are done setting up System Monitor, click OK. 140 Precise Vision User s Guide

145 Chapter 14: System Monitor Reset Your System to Normal after an Alarm Some panels report trouble and alarm status, but they do not report the ultimate return to normal. Wireless devices, for example, may continually transmit while an alarm, and then simply stop reporting when the alarm is cleared. The Quick Restore function allows selected items to be removed from active status on the System Watch list when they have been investigated and resolved. To establish the Quick Restore function on your system, start by opening Configuration Manager. Go to the Maintenance drop-down list and click on Quick Restore Device List. A warning will appear. Remember, any item in the QuickRestore list will be removed from active status on the Precise Vision list whenever someone clicks Remove Cleared. Click Ok. All of the devices in your system will be listed in the bottom half of the screen. Highlight any one of them and click Add to move it to the Quick Restore Device List at the top of the screen. A quick double-click will also move an item to the Quick Restore list. Precise Vision User s Guide 141

146 Chapter 14: System Monitor Ignore Devices Some systems have numerous devices programmed in a complex chain that cause the control panel to report as many as 20 devices in trouble or alarm every time a single smoke detector goes into alarm. The number of alerts can make it hard to find the one device that is actually in alarm. To filter out auxiliary events, you may want to ignore some device addresses. (In UL 864-listed systems, you may not be able to use this function.) Helpful Hint: Remember, any item in the Ignore Device list will be completely ignored by Precise Vision. No colorcoded lines, floor plans, or locations will be available. If an ignored device should go into trouble or alarm, Precise Vision will not report the emergency. Use the Ignore function with caution. (This feature is NOT accessible in the UL Command and Control Version of the software. UL does not allow this.) Open Configuration Manager. Go to the Maintenance drop-down menu and click on Ignored Device List. A warning will appear. Remember, Precise Vision will completely ignore any item in the list. Click Ok. All of the devices in your system will be listed on the bottom half of the window. Highlight any one of them and click Add to move it to the Ignore Devices list at the top of the screen. (A quick double-click will also move an item to the Ignored Devices list.) 142 Precise Vision User s Guide

147 Chapter 15: System Watch Chapter 15: System Watch The System Watch program responds to incoming data from every fire alarm and security device on your site, and immediately alerts your staff to alarms and malfunctions. Simple colorcoding indicates at a glance whether each device is in normal standby mode, malfunctioning, or in alarm. The System Watch program also allows users to pinpoint alarm locations on floor plans and review emergency instructions for each device. Helpful Hint: Remember, System Watch will not update event list or work properly if System Monitor is not running in the background. System Monitor collects the events from the panel communication and it is then processed over to System Watch. If System Monitor is not running when System Watch is open, you will not see any panel events. Precise Vision User s Guide 143

148 Chapter 15: System Watch System Watch You can customize your System Watch screen to emphasize information that is important to you. If your system allows you to control the fire alarm system, rather than simply monitor it, you might not be able to change all of the System Watch settings. Unavailable options will be grayed out to prevent unauthorized use. To begin, click the Start button in the lower left-hand corner of your screen. Go to Programs, slide the Precise Vision folder open, and click on System Watch. Helpful Hint: System Watch won t work correctly and update events if your System Monitor program isn t running, too, because System Watch receives current data from System Monitor. Make sure you open System Monitor before you open System Watch. A System Watch splash screen will appear. Helpful Hint: The UL Log will only appear if your Precise is licensed for the UL Version. 144 Precise Vision User s Guide

149 Chapter 15: System Watch The System Watch List The System Watch list shows every alarm and device in your Precise Vision system. One current alarm is always the focus of attention. Alarms are sorted by priority and time. Color Coding The System Watch screens are color coded, so you can see the status of every alarm and device at a glance. You can choose colors to fit your needs, but most users follow a fairly intuitive color scheme: Red: High-Priority Alarm Yellow: Trouble or Fault Green: Normal (Event has cleared but remains on screen in Green until you remove it) Violet: Supervisory - Tamper Switches, Firefighter s Phones Blue: Security, Abort, Nurse Call Precise Vision User s Guide 145

150 Chapter 15: System Watch Push-Button Navigation The System Watch interface also includes navigational buttons at the bottom of the screen. The buttons are intuitive, with clear, easy-to-understand icons. There are no drop-down menus in System Watch, because they could hide onscreen information that could be crucial in an emergency. General Preferences for System Watch You can customize your System Watch screen to reflect your own preferences. You can, for example: Use the font of your choice for Take Action messages. Allow System Watch to minimize on screen. (It will not minimize by default.) Print graphics, no matter what type of printer you have. Display new devices that have not yet reported trouble or alarm. Choose whether to update the date and time when a device is restored, or to leave it set to the time of the alarm. Choose to sort your list by time or by alarm priority with fire alarms at the top of the screen, supervisory alarms below, and troubles beneath. UL 864 Listed systems will be preset to sort by alarm priority. Automatically locate devices on maps and floor plans. Display a screen saver image when all devices are in normal mode. Show the Acknowledge button in System Watch. Show the Silence button in System Watch. Show the Reset button in System Watch. Require a password to Acknowledge, Silence, or Reset alarms. Allow hyperlinks to replace Take Action messages when a user clicks on a device in alarm or trouble. (The Take Action button always displays the Take Action message screen.) To get started, click the Setup button in the lower left-hand corner of the System Watch list window. 146 Precise Vision User s Guide

151 Chapter 15: System Watch System Watch Settings Once you click on the System Watch Setup button, the System Watch Setup window will open. The first tab, Settings, outlines a number of options for the System Watch screen, regarding general settings, graphics settings, and colors. Look at the General Settings options. We recommend that beginners use the same font for their device lists as for their Take Action emergency messages so check the first box. Also check Allow System Watch to Minimize. It is a handy feature to use when you re setting up your system. The other General Settings options relate to UL-listed systems. Leave them unchecked for now. Look down at the Graphics Settings list. Disable the screen centering option, because it seems to make the floor plan jump around unexpectedly and it confuses most new users - especially if they are using a touch screen computer. Finally, look at the Colors section. Double-click on either the Address Normal Color or the Background Color to try new combinations. Black and white work well for most users. When you are through with the Settings tab, click on the List Options tab. Precise Vision User s Guide 147

152 Chapter 15: System Watch System Watch Columns When you are in the List Options tab window, you can change the order and the headings of your System Watch columns. Simply highlight any line in the System Watch Columns field. Use the up-and-down System Watch Columns arrows to change the order of the columns. Change the column heading in the Heading field under Column Properties. The Panel Description Column may contain the panel ID, the panel description, or both. These are the values that were added in the System Panels part of the database. If you want to change the default column width for System Watch lists, make sure the check box at the bottom of the form is filled in. (Please note, though, that you will actually change column widths from within Configuration Manager s test mode.) 148 Precise Vision User s Guide

153 Chapter 15: System Watch System Watch List Options Now that you can see the List Options screen, set your list options as shown, including a check mark for Save Column Widths on Exit. The Blink Interval setting determines how fast an active device will flash on screen. Lines Per Item controls the height of each line of text used to list a device. If you choose to use multiple lines of text, the lines will wrap automatically. If you use a single Precise Vision station to monitor alarms from a number of buildings, you can set Precise Vision to ignore some alarms. Precise Vision User s Guide 149

154 Chapter 15: System Watch System Watch Fonts To change the font for your System Watch list, double-click in the List Font and List Header Font fields. You may use any standard Windows font you like; we recommend Arial, regular, 10 point for items in your list, and Arial, bold, 11 point for the header font. Choose new fonts for both your list items and your headers, and then click Ok to close the Font window and return to the List Options screen. Then go back to the top of the System Watch Setup window and click the Notification tab to proceed. Helpful Hint: You might notice that you are not able to use this Window to choose font colors. That s because color settings are determined by the state of each device. 150 Precise Vision User s Guide

155 Chapter 15: System Watch Notification Options Click the Notification tab to set notification preferences. For this example, click the Standard Beep option and check the Bring System Watch to Top box. Use the Notification Alert section to choose whether your system will play an audible alert during trouble and alarms. UL 864 listed systems will be preset for continuous, audible alert. To hear an audible alert, select a standard beep or WAV sound files. To force Precise Vision System Watch screen to come to the forefront on a new alarm or trouble (interrupting other Windows programs) check the option Bring System Watch to Top. Click Ok to close the System Watch Setup window and see the changes you ve made to your System Watch list. Precise Vision User s Guide 151

156 Chapter 15: System Watch Active Devices When you are looking at the System Watch list, you can toggle between two modes: Active and All. The active list shows the devices that requires attention, either because they are malfunctioning or in alarm. Click the Active button to see the devices that need attention. By default, they will appear with the newest items reporting alarm or trouble at the top of the list. All Devices When all devices are in normal condition, the active list will be empty. (The screen will either be gray or show a System Normal screensaver image.) To see a list of every device in a system, click All Devices. Those that are in normal mode will be listed in green. You can click the All Devices and Active Devices button to toggle back and forth between the two screens. 152 Precise Vision User s Guide

157 Chapter 15: System Watch Locate Devices When you click on any device in a list and click the Locate button, you will be able to see it on a map or floor plan of your site. You can click on any device in any System Watch list to locate it on a background map or floor plan. Locate Maps and Floor Plans When you click Locate, you will automatically switch from the System Watch list view to the System Watch graphics window. The graphics window shows the floor plans of your site and all active devices. A blinking box now surrounds the device that was highlighted in the list. Precise Vision User s Guide 153

158 Chapter 15: System Watch Zoom In and Zoom Out You can click the Zoom In button for a closer look, or Zoom Out to see more of the floor plan. You can also click View All at any time to see the full floor plan. Once you have zoomed in as much as possible, the Zoom In button will be grayed out. View All Click View All to display the full floor plan. Return to the List After viewing the graphics, return to the System Watch list by clicking Return to List. Take Action Whenever devices go into trouble or alarm, they will automatically appear on the Precise Vision monitor, either on the System Watch list or on a floor plan. Click the Take Action button or click on any active device to get a customized Take Action message. 154 Precise Vision User s Guide

159 Chapter 15: System Watch Take Action Messages Take Action messages explain each alarm and give specific emergency instructions. When you are done reading the instructions, click the Done button at the bottom of the window. Previous Device and Next Device Use the Previous Device and Next Device buttons to review the current state of each alarm in the System Watch list. You can also click each device in the list, or use the arrow bar. The Previous Device and Next Device buttons are also used on the Layout Background screen to highlight each alarm with a blinking box. The Current Device is displayed at the top of the screen. Once you have returned to the list, you can click Previous Device and Next Device to continue working your way through alarms and devices that need attention. Precise Vision User s Guide 155

160 Chapter 15: System Watch Previous Page and Next Page Use the Previous Page and Next Page buttons to page through a complete list of every alarm and device in the system. Zones and Groups of Related Devices Use the Zone button to view zones of related devices, usually within a specific area. The System Watch displays a list of zone names and specifies alarm zones. Use the Group button to view groups of similar or related devices, usually by a category of device type. The System Watch displays a list of zone names and specifies alarm zones. Remove Cleared Devices When devices malfunction or go into alarm, they will stay on the System Watch active list even after they are restored to normal until you click the Remove Cleared button. (The fact that an event stays in the system until you click Remove Cleared gives you time to investigate a situation, even if an event automatically clears itself from the system.) Exit Precise Vision Click the Exit button or the X in the top right-hand window of your screen to leave the System Watch program. You will need a level-three password to shut down Precise Vision. 156 Precise Vision User s Guide

161 Chapter 15: System Watch Additional System Watch Features You can add even more features to your System Watch program: Reset, Acknowledge, and Silence. To add the features, click Setup. Precise Vision User s Guide 157

162 Chapter 15: System Watch Extra Settings To include the extra features, check Show Silence Button in System Watch, Show Reset Button in System Watch, and Show Acknowledge Button in System Watch. Helpful Hint: The Silence and Reset features of fire alarm systems can put people and property in danger. In particular, the Silence button will turn off alarms, which could keep people in the path of a fire or seem to indicate they should go back into a burning building. The Reset button can turn fans on, keep elevators in operation, and open fire doors. Obviously, the Silence and Reset features are not intended to be used from a remote monitoring station, and doing so could violate code regulations. If you are not physically in a building, and you have not checked the validity of an alarm in person, do not use the Silence and Reset buttons to quiet an alarm that is in progress. Acknowledge Alarms The Acknowledge button allows you to acknowledge that you have received a message from a system. Typically, clicking the Acknowledge button will silence the internal beeper in a panel that is reporting trouble or alarm. If you have set Precise Vision to play a continuous audible alert, the Acknowledge button will silence your Precise Vision system, too. Silence Alarm Sounds The Silence button sends a signal to the fire alarm system. That signal lets you turn off alarm horns, so that you could stop a building evacuation. (The Silence button might also turn off strobe lights.) On some systems, clicking the Silence button a second time will reinstate an evacuation signal. Reset the System After an alarm, the Reset button will send a signal to the fire alarm system and restore the system to its normal monitoring state. 158 Precise Vision User s Guide

163 Chapter 15: System Watch Printer Options You will use the Printers tab section to set your printing preferences. If your Precise Vision computer isn t connected to a printer, you may want to check Disable print button as a reminder that nothing will print by pressing the button. The Basic Printer Settings allow you to choose the printer that will receive text-based printouts such as the device list and reports. The Graphics printer option selects the printer that will print floor plans, zones, and group graphics screens. Automatic Activity Printing determines which printer will print event logs, which can often be lengthy. When you have set up your printing preferences, click Ok to close the System Watch Setup window and see the changes you have made to your System Watch list. Precise Vision User s Guide 159

164 Chapter 15: System Watch Precise Vision System Messages In addition to the messages received from field panels and devices, Precise Vision may report messages that indicate its operation may be impaired. One such message lists System Monitor as its address. If you see this message, check to make sure that the System Monitor program is running. Helpful Hint: Both System Monitor and System Watch must be running for Precise Vision to function. 160 Precise Vision User s Guide

165 Chapter 15: System Watch Add Notes and Comments The person in charge of responding to alarms may want to add notes to the Take Action messages, to inform other Precise Vision users about special situations or conditions. The process of adding notes is simple: Select the device for which you want to add a note by clicking on it in the list, and click Notes. Enter your level-one password. Type your notes, either for devices in alarm or devices in trouble. When you are through, click Ok. Precise Vision User s Guide 161

166 Chapter 15: System Watch Click the Take Action button to see the new notes. Everything on the Action Message is customizable to say whatever you or the site needs it to convey. When you are through checking your notes, click Close. 162 Precise Vision User s Guide

167 Chapter 15: System Watch Clear All Users If you manage a Precise Vision network and your network locks up, the main Precise Vision computer could retain outdated records about which users are still connected. If that happens, you can simply clear all System Watch users. When you clear all users, the connection will be automatically re-established with any users who are there. The clearing process will help re-establish accurate communication between all Precise Vision computers. To clear all users, open Configuration Manager. Go to the Users drop-down menu and select Clear All System Watch Users. NOTE: This option is NOT available on the UL version of Precise. The Users selection is not even there. You will be asked to confirm the process. If you click Yes, you will disconnect all current System Watch users. Precise Vision User s Guide 163

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169 Chapter 16: Database Maintenance Chapter 16: Database Maintenance You ve put a lot of effort into setting up and customizing your Precise Vision system. Now is a good time to save your work by updating your database. This chapter will show you how to back up your data, compact and purge old log files, and maintain your database in smooth running order. Precise Vision User s Guide 165

170 Chapter 16: Database Maintenance Back Up Your Database Once you have finished setting up your Precise Vision system, it is a good idea to back up your database, just in case your computer s hard drive fails. You should routinely back up your hard drive once a month and you should also back up your database anytime you make significant changes to your system. You can start the backup process by opening Configuration Manager. Go to the Database drop-down menu and select Data Backup. All of the data unique to your system the Vision.mdb file will be copied into a new file named Precise Vision.001 in the C:\Program Files\Fike Corporation\Precise Vision folder. Precise Vision will automatically save the last five versions of your Vision.mdb file. The names will be numbered from 001 through 005. When you do a backup, all five files are cascaded to replace the earlier version. The file named Precise Vision.001 is always the most recent backup. Compact Your Database Microsoft reserves some open space in your database, which grows with the amount of data you store. When you import and change images, that extra space can include a large amount of empty space. Before you transmit Precise Vision files via or copy them onto disk or CD, you should compact them. Compacting files will not change their readability. It will simply delete unused space. To compact files, go to the Database drop-down menu and select Data Compact. Helpful Hint: If a lot of work and changes have been done to the system, it is a good idea to run this Data Compact occasionally to keep file size from growing too large, which can sometimes cause operational problems. Restoring Your Backed-Up Database If you need to restore a database previously backed up, simply go to the C:\Program Files\Fike Corporation\Precise Vision folder and rename the backups, like Vision.001 to Vision.mdb and that will replace the current version of the database. If unsure of what you will be replacing, it is a good idea to rename the Vision.mdb to something like Vision.old so it will be available if you determine you should not have replaced it or copied over it. 166 Precise Vision User s Guide

171 Chapter 16: Database Maintenance Back Up Your Log File It may be your policy to back up your log file. When you choose Log Backup from the Database drop-down menu, the current CGLog.mdb file will be copied to a file named CGLog.001 in the Precise Vision folder on your hard drive. Precise Vision saves up to five backup files in a cascaded fashion; CGLog.005 will be the oldest. If you need to save more than five backup files, you can transfer them to a floppy disk or a re-writeable CD. Compact Your Log File If your Precise Vision system processes a lot of activity, your historical log file might grow large. You can use the Log Compact function to reduce the file size. Repair Your Database Log File If Precise Vision is trying to write to the database at the same moment that the computer is turned off, the database file might be corrupted. If you see a message that the CGLog.mdb file is corrupt, open the Database drop-down menu and click Log Repair. Precise Vision User s Guide 167

172 Chapter 16: Database Maintenance Purge Old Log Files If your system has a lot of activity, the database file might become so large that it slows down the system. To purge old log files, click on Log Purge. You may be asked to backup your database before you purge it. You can remove events prior to any date you select. Enter the date, and then click Ok to purge. See Changes to Your Database From time to time after making changes to the device information and layouts, you may want to preview your work. You can use Configuration Manager to see how your database will look In System Watch. Start by opening Configuration Manager. Go to the Test drop-down menu and click on System Watch. Helpful Hint: When you test, System Watch will not be online with control panels. To test the control panels themselves, exit Configuration Manager and start both the System Monitor and the System Watch program. See the System Monitor and System Watch sections of this guide for more information. 168 Precise Vision User s Guide

173 Chapter 17: Reports and Records Chapter 17: Reports and Records Precise Vision automatically compiles second-by-second, minute-by-minute reports of alarms and events, exactly as they occur. With Precise Vision reports and records, you can reconstruct emergency events after the fact both to verify that the proper steps were taken, and to improve future responses. You can print and distribute reports with a single click, and you can modify them to highlight any information you think is especially important. Precise Vision User s Guide 169

174 Chapter 17: Reports and Records The Activity Reports Program Activity Reports allow you to study the course of events as they happened in real time, because it records the complete sequence of devices that report trouble and alarm. You can create individual reports, using filters to isolate the data you desire. You can also sort reports in any order you like. To begin, click the Start button in the lower left-hand corner of your screen. Go to Programs, slide the Precise Vision folder open, and click on Activity Reports. You can also open Reports from within Configuration Manager. Go to the Setup drop-down menu and select either Configuration Reports or Activity Log Reports. When Activity Reports program opens, you will see the default Activity Reports tab, with every filter set to All, and the Sort Report option set to Date/Time. If you click Print, you will get a full report of the current status of every panel and device in your system. 170 Precise Vision User s Guide

175 Chapter 17: Reports and Records Filter by Panel Use the drop-down System Panel menu to filter your report by panel. Filter by Device Type Use the drop-down Device Type menu to filter your report by device type. Precise Vision User s Guide 171

176 Chapter 17: Reports and Records Filter by Device Address Use the drop-down Device Address menu to filter your report by device address. Filter by Device State Use the drop-down Device State menu to filter your report by device state. 172 Precise Vision User s Guide

177 Chapter 17: Reports and Records Filter by Date Use the Start Date and End Date fields to filter your report by date. Sort Reports Use the Sort Report By check boxes to filter your report by panel, device type, device address, device state, or date and time. Precise Vision User s Guide 173

178 Chapter 17: Reports and Records Report Formats Precise Vision comes programmed with several pre-set report formats that you can use: address activity, date and time activity, panel activity, service report, state activity, system devices, system panels, and type of activity. To access the report formats, open the Reports List tab screen and click Add. You will see a <New Report> line item added to the Activity Reports List. Highlight it and click Browse to find a new pre-set report format. 174 Precise Vision User s Guide

179 Chapter 17: Reports and Records Select a Pre-Set Report Format The pre-set report formats are in the Precise Vision program folder on your hard drive. (The complete file path is C:\Program Files\Fike Corporation\Precise Vision.) Highlight the report format of your choice and click Open. Change Your Current Report Precise Vision will add the new pre-set report format to your Activity Reports List. To make the new Activity Report your current report, click Make Current Report. Helpful Hint: The service report format is especially handy, because it lists the most recent service date of every device in your system. If a device has not been tested or reported a trouble or alarm within a specified period the last six months, for example the date field will be blank, and you will know it s time to schedule service. Precise Vision User s Guide 175

180 Chapter 17: Reports and Records Print Reports Once you have selected filter and sort options, click Print. Print Preview You will see an on-screen version of your report. 176 Precise Vision User s Guide

181 Chapter 17: Reports and Records Print, Export, or Your Report Click the print icon to send your report to your system printer. Keep Database Records with Configuration Reports You can use Configuration Reports to compile and print a list of the devices configured in your database. To create a configuration report, start by opening Configuration Manager. Go to the Setup drop-down menu and click on Configuration Reports. Precise Vision User s Guide 177

182 Chapter 17: Reports and Records Device Type Reports When you open Configuration Reports, you will see two tab screens. The first screen, Device Lists, will compile information about the devices in your system. You can compile and print several types of Device List reports. Device Type reports will include information about every type of device in your system, such as panels, heat detectors, and Waterflow switches. System Panel Reports System Panels reports will include information about all of the panels in your system. 178 Precise Vision User s Guide

183 Chapter 17: Reports and Records Report Types You can use the Report Type drop-down menu to determine how extensive your report will be. You can choose to compile a report about all of the devices in your system, any devices in your QuickRestore list, and any devices that Precise Vision is programmed to ignore. Helpful Hint: If you want to customize your reports even further if, for example, you want to chart data as bar graphs Precise Vision report files are compatible with Seagate s Crystal Reports software. System Panels To print a list of all the panels in your Precise Vision system, go to the System Panels tab screen and click Print. Precise Vision User s Guide 179

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185 Appendix A: Activating Precise Vision Appendix A: Activating Precise Vision In order to add more than ten devices to your Precise Vision system, you will need to activate your copy of the software. Activation is a simple process that you can complete by . Precise Vision User s Guide 181

186 Appendix A: Activating Precise Vision Activate Your Precise Vision Software To begin the Precise Vision activation process, o to your Start menu and open the System Monitor program. The path above by the cursor shows exactly where the programs are installed in case you wish to have shortcuts to start Precise from your desktop. When you open System Monitor, you will be reminded that you are working in demonstration mode. Click Ok on this reminder to continue. When System Monitor opens, Click on the Setup drop-down menu and choose Product Activation. You will be asked to enter your access control password. The default password is Enter it and click Ok. **** 182 Precise Vision User s Guide

187 Appendix A: Activating Precise Vision You will see a notice to restart System Monitor after the activation is complete. Click Yes to proceed. You will then see a product activation screen. By default the Company Name will display as Fike User. This must be changed so you must enter your company name exactly as you would like it to appear throughout the Precise Vision system. If this is not changed and left as Fike User, a license will not be issued. When changing this name, you can have spaces, but don t enter any characters or symbols..only letters, space or numbers. Also, on this Product Activation screen, in the top portion in the Generate Request File area you must enter the number of devices you need licensed on your system, and your purchase order includes.as well as Number of Watch Users and number of fire control panels that will be connected to Precise. Maximum Devices = Number of devices you are licensing the software to display on your system. Any device that exceeds this total number on your system will generate a trouble in Precise. So if you have 568 devices on your system to display on Precise, the number here and number on your Purchase order must be at LEAST this many points. Helpful Hint: If you are unsure of the number of devices on your system, Chapter 6 shows how to see how many total devices are in your configuration. In addition to normal addressable devices, if you want to show individual troubles from the control panel, or you have VESDAs on your system, see last page of this section for list of those items that count as devices for your license. Maximum Watch Users = Total number of remote computer users that could be accessing the main licensed computer at any one given time. Maximum Panels = Total number of Fire Alarm Control Panels (IE: CyberCat or Cheetah Xi) that will connected to Precise computer. This can be independent wiring from each panel, or if CyberCats or Cheetah Xis are networked together, only one physical connection is required from any panel. Expiration Date = Leave this blank. There is no expiration of a purchased license for Precise Vision. Helpful Hint: Make sure to include points for panel troubles like Battery Trouble, Low AC power, etc..and additional points for any VESDAS connected to your system through the HLI as each VESDA does not count as 1 device like other spot type detectors. Precise Vision User s Guide 183

188 Appendix A: Activating Precise Vision Also pay attention to the two check boxes just above the Generate Activation Request button. If you are purchasing the UL listed Command and Control version of the software, you must check the UL Listed box. If you are requiring the system to interact with mail servers and messages automatically, you must check the SMTP Mail checkbox. Once you have changed the Company Name and entered the information required for your license: Click the Generate Activation Request button. The screen will generate and fill in an Activation Request number based on your information entered. You will be prompted to the request file generated to Fike in order to get your Activation Key. It saves this request as a text file that can simply be attached to an . It points you to where that text file was saved Helpful Hint: Make sure to include points for panel troubles like Battery Trouble, Low AC power, etc..and additional points for any VESDAS connected to your system through the HLI as each VESDA does not count as one device like other spot type detectors 184 Precise Vision User s Guide

189 Appendix A: Activating Precise Vision Click Ok, and then find your activation text file in the Precise Vision folder on your computer at: C:\Program Files\Fike Corporation\Precise Vision The software generated an activation request file a text file called Rq.Company Name.txt. The text file will be in the Precise Vision folder on your hard drive. At this point, you will not need to look at it. If you choose to open it, however, the text file will look something like this: This request file contains all the information needed to complete the transaction and generate the license approval key to return to you for your system. This is the file that needs to be mailed to Fike. Precise Vision User s Guide 185

190 Appendix A: Activating Precise Vision Next, compose an to and attach the activation text file. Include the number of devices you plan to monitor, the number of users, the number of panels, and whether or not your Precise Vision system will use the UL Command and Control function, and if the system will utilize the notification option. Please include your phone number with the in case we have any questions or concerns about what was requested to keep you from paying for options you may or may not want. Helpful Hint: Precise Vision software is configured to suit the size of each facility, the type of alarm panels on each site, and the number of people who will use the Precise Vision system. If you would like help to determine which Precise Vision package is right for you, call us toll-free at (888) 628-FIKE (3453) or 186 Precise Vision User s Guide

191 Appendix A: Activating Precise Vision By return from Fike, you will get a text file customized with the name of your company. In the case of our example, the Company Name on the request was CubaWarren. The Request file generated and attached to the with the request for license key was Rq.CubaWarren.TXT so the file with the approval license key returned for that project would be named CubaWarren.TXT. You can right-click on the attached file and SAVE the new text file to your Precise Vision folder. You could also open that text file and go to File..Save As and save it to your Precise Vision Folder also. You don t have to, but if you open that text file, it would look something like this. Once you have it saved in a location, like the Precise Vision folder, you can proceed to activate your software. Helpful Hint: We suggest you save this activation file in the C:\Program Files\Fike Corporation\Precise Vision folder with the other files for Precise so you will know where it is located in the future. If a different user logs onto the same computer, the system will come up in Demo Mode again.but just re-open System Monitor and point to the same file for activation with the new user login. Precise Vision User s Guide 187

192 Appendix A: Activating Precise Vision Return to the Product Activation window in System Monitor. Click on Open Activation File. The Product Activation window will open. Find and select the file with your Company Name. With the approval key text file selected above, click on Open. 188 Precise Vision User s Guide

193 Appendix A: Activating Precise Vision It will automatically bring all the key information back to this screen from that approval key text file Then Click on the Activate Precise Vision button. You will see the following message indicating that you have successfully activated Precise Vision, and System Monitor will have to be closed and re-opened for that license to take effect. Read it and click Ok. Now you will see that Precise Vision has been completely activated. The program is not running in demo mode anymore. Your company name is filled in, your key codes are complete, and your software is programmed for a maximum number of devices, users, and panels. Helpful Hint: Each activation key will work only on one hard drive. The activation request code that you generate is based on your computer s serial number and the company name you enter in the database.but you can re-select that activation key for each different user that logs onto the system. Precise Vision User s Guide 189

194 Appendix A: Activating Precise Vision Device Count for Precise License In addition to all addressable devices on your system that you wish to display in Precise, the following list of items also count as devices in the system so you can lay them on a background. Count each that are applicable that you wish to display on your system as an extra point toward your Maximum Devices count on the license request screen. You do NOT have to display all these in Precise, but if you do, they count as a Device. CyberCat / Cheetah Xi. Ground Fault Main Comm Failure Auxiliary Comm Failure Main Firmware Incompatible Auxiliary Firmware Incompatible Main AC Power Trouble Main Battery Trouble Main Auxiliary Output Trouble Supplemental AC Power Trouble Supplemental Battery Trouble Supplemental Fan Trouble Network No Response Network Class A Trouble Network Wiring Trouble Network Panel Missing SLC Line Short Trouble (Each Loop) SLC Class A Trouble (Each Loop) NAC 1 Trouble NAC 1 Disabled NAC 2 Trouble NAC 2 Disabled Remote Display Trouble (1 per peripheral address) Graphic Annunciator Trouble (1 per address) Multi-Interface Trouble (1 per MIM Module) Ethernet Port Trouble Smoke Control Graphic ( 1 per graphic micro) Smoke Control 6 Zone Switch Card (1 per address) 20 LED Annunciator (1 per address) I/O Switch Card (1 per address VESDA. VESDA Alert ( 1 per VESDA) VESDA Action( 1 per VESDA) VESDA Fire 1 ( 1 per VESDA) VESDA Fire 2 ( 1 per VESDA) VESDA Trouble ( 1 per VESDA) VESDA Fault Major ( 1 per VESDA) VESDA Fault Minor ( 1 per VESDA) VESDA Fault Isolate ( 1 per VESDA) VESDA Fault Power ( 1 per VESDA) VESDA Fault Network ( 1 per VESDA) VESDA Fault Airflow ( 1 per VESDA) VESDA Fault Filter ( 1 per VESDA) VESDA Scanner Sector Fire 1 (1 per pipe used) VESDA Scanner Sector Fire 2 (1 per pipe used) VESDA Scanner Sector Action ( 1 per pipe used) VESDA Scanner Sector Alert (1 per pipe used) 190 Precise Vision User s Guide

195 Appendix B: Creating Backgrounds Appendix B: Creating Backgrounds Creating the view that you want on site for user interface is probably the key component and use of Precise Vision. You want to be able to see where a device is located in your facility when it creates an event. Therefore, you need to create the backgrounds of floor plans, etc. that those devices will be displayed on. Precise Vision is created to make building the configuration as easy as possible using tools and information you already have at your disposal. Chapter 6 describes how to import the devices into Precise directly from C-Linx where you have already built your panel configuration. Same idea is used for getting the backgrounds you need into Precise using construction drawings you already have. Precise Vision User s Guide 191

196 Appendix B: Creating Backgrounds Using Existing Autocad Files for Backgrounds Usually installations are based on drawings showing where the devices will be installed in the facility. If so, you can use those floor plan drawings imported into Precise. There is no need to create new ones as those drawings probably already exist. If you have Autocad drawings for this purpose, this Appendix will show the basics on using those Autocad drawings for the Precise Vision display. It can NOT show all functions of Autocad software, so hopefully you have some familiarity with that program, or have someone that works with Autocad that can help you. If you have the Autocad installation drawings, you first need the one that shows the fire alarm system component locations, with addresses. Since you will be placing each device in your fire alarm system onto the screen view, you must know where each device address is located. Open the Autocad file showing the floor plan WITH the device locations shown. Open the Autocad drawing in Autocad software. It may look similar to this: In addition to the information you need from this drawing, like the wall shapes, room locations and device locations, there is usually a lot of stuff that you don t need for the Precise view. So whether you can turn off layers or delete individual components, you want to get the Autocad drawing down to a clean room with what you actually want showing on the background being created, as well as leaving the devices with addresses on here to know where to place them. We will remove them from this drawing later. 192 Precise Vision User s Guide

197 Appendix B: Creating Backgrounds So with parts of the drawing above removed or layers turned off, the drawing more resembles this: The floor plan now clearly shows, and all devices are still showing along with the address of each one. Although the Autocad file is what we are working with, Precise Vision can t use Autocad drawings directly. The entire configuration being built will eventually reside totally within the Vision.mdb database. This database is a Microsoft Database, so Autocad drawings cannot be stored in a Microsoft database, so we have to convert these into some type of file that Microsoft can use. That would be a WMF type file (Windows Metafile), which is like a picture file. So we will export this drawing to become a wmf file. When the Autocad file is exported to wmf format, it will export EVERYTHING within the Autocad window. This confuses some Autocad users as they are accustomed to working with Extents, or limited coordinates within the drawing, like printing. But exporting to wmf is different. You need to set up the view of the Autocad window to reflect what you want the resulting wmf file to look like. Then later, you will be coming back into this Autocad file to remove the devices and addresses. Therefore, you need to know that what the Autocad window shows each time is the exact same area so the resulting wmf file drawing will not shift in Precise after you have the devices placed where they belong. Precise Vision User s Guide 193

198 Appendix B: Creating Backgrounds So one great trick is to figure out how much of the view within the window above that you want the wmf drawing to show. Then so you can get it the same every time, we find it MOST helpful to draw a white box around the area within Autocad that you want to show. So taking the drawing above, I place a box around the area to show. That looks something like this. So the view within the white outline box shows exactly what the floor plan will look like when imported into Precise, and if we repeat the steps outlined below this, then the same area will be exported every time. 194 Precise Vision User s Guide

199 Appendix B: Creating Backgrounds To show why this is being done, we stated that everything with the Autocad window open above would be exported to a wmf file. So comparing to the Autocad window above, by exporting it as it looks there, the background in Precise will end up looking like this: You should now see that when we state EVERYTHING within the Autocad window will export to the wmf file, it includes all the black area around whatever size drawing you are viewing. We want to limit it to only the area of choice, so we drew that box around it. So back in Autocad with the same drawing, go up to View----Choose Zoom----then Extents. Precise Vision User s Guide 195

200 Appendix B: Creating Backgrounds And the drawing viewed will expand to fill as much of the Autocad window as it can without changing the dimensions. So it will fill up the screen all the way to top and bottom, or all the way from left to right, depending on the scale of the drawing being used..and this drawing then will look like this. If the box we drew around the area we want to be included is the largest Extent on the drawing, the top and bottom or left and right lines will fill the screen. If we export the above drawing now, it s closer to what we want, but would still show all the black area on the left and right of the window. So we want to make sure the drawing window itself is NOT maximized when doing the View-----Zoom-----Extents so we can do the next step. 196 Precise Vision User s Guide

201 Appendix B: Creating Backgrounds To eliminate the black area on each side here from being exported, we will resize the window to become narrower, in this example, and narrow to the point of the line on each side that we drew as part of that white box. If the window is narrowed to meet the box, the resulting view looks like this To show the difference, the picture below will now show ultimately how this view will end up looking in Precise. If you compare this to the resulting export file shown earlier, you can understand the need to resize the Autocad window to eliminate the extra space when exported.. Precise Vision User s Guide 197

202 Appendix B: Creating Backgrounds So with the Autocad drawing that includes the device location and addresses now resulting in the view we had below with no extra space showing in the window like this You are ready to create your wmf file. To do this, go up to File-----Export 198 Precise Vision User s Guide

203 Appendix B: Creating Backgrounds Since it is creating a new file, it prompts you to know where to save the new file. (It is helpful if you save it in your Precise Vision folder so you know where to find it for this project). When you select a filename and location, click SAVE.. Then Autocad will prompt you to tell it what is being exported by a small box saying Select Objects.. Precise Vision User s Guide 199

204 Appendix B: Creating Backgrounds Type in ALL and hit the return or enter key. The lines in the Autocad drawing will change to indicate what has been selected, which is everything within your window. So with everything selected, you have to hit Return or Enter again for the actual export to begin. This step is often forgotten and no wmf file will be created. So don t forget the steps. 1. Box around area of drawing you want shown in Precise. 2. Go to File----Export 3. Choose location to save the new file created click SAVE 4. Autocad asks to Select Objects..so type ALL then hit return 5. Hit return AGAIN to export file. 200 Precise Vision User s Guide

205 Appendix B: Creating Backgrounds You don t need to, but if you opened the wmf file you just created, it would look like this. Precise Vision User s Guide 201

206 Appendix B: Creating Backgrounds Importing the WMF file into Precise Vision Now all that is left to do is to get this drawing into Precise Vision. To do this simple step, open Configuration Manager, and go up to Maintenance and choose Layout Background Image And when the Layout Background Image Maintenance screen opens, click on Import 202 Precise Vision User s Guide

207 Appendix B: Creating Backgrounds And locate the file you created, and click OPEN And a splash screen will appear asking if want to make the background transparent. Unless you are VERY experienced with creating wmf files, we suggest you answer YES to this Some backgrounds in drawing files can be very confusing. Precise Vision User s Guide 203

208 Appendix B: Creating Backgrounds Your new floor plan / background is now in Precise and ready to place devices on. Chapter 6 goes through all the details on how to add devices to your system, and how to then place those devices onto this background. When devices are placed on this background, then proceed to next page to change the background to what will be the end view on site. 204 Precise Vision User s Guide

209 Appendix B: Creating Backgrounds Changing Backgrounds In the example shown so far in this section, we had the background with all the devices on it so you would know where to place the devices within Precise. Now that they are placed on the background, it would appear something like this The devices are placed on the background, and the background itself still contains all the device locations and addresses as part of the autocad drawing used. To make a cleaner view and rely on the devices placed actually within Precise Vision. That change will first have to be made in Autocad to create a new wmf file without those devices shown on the floor plan. Precise Vision User s Guide 205

210 Appendix B: Creating Backgrounds Whether you choose to delete the devices and address labels, or turn off layers or whatever choices you have, the end result is to export only the floor plan. In the view below, you see the original Autocad Drawing with all the devices. In the screen on the right, you see the exact same floor plan with those layers turned off or removed. The window is resized around the box originally placed around what you wanted to export, just like in the drawing that ends up like the one on the right. Repeat the steps in this section to Export the file to a wmf file. When exporting, it is helpful if you rename it to something else, like 3 rd Floor Blank. That makes it easier if you need any one of these drawings for future use. 206 Precise Vision User s Guide

211 Appendix B: Creating Backgrounds When you have the new wmf file created without the devices, go back into Configuration Manager, click on Maintenance----Layout Background Image.and select the background you had built before. Click Select in above screen, and the floor plan with all the devices, and any other unneeded objects on the drawing you placed will appear. Click on Change Background Precise Vision User s Guide 207

212 Appendix B: Creating Backgrounds You will be prompted to find the new file you just created (in our case, the floor plan with all devices and addresses removed. Click OPEN, and the background will change and give a much better, less confusing look Then click Save & Close to save drawing with the new clean background. 208 Precise Vision User s Guide

213 Appendix B: Creating Backgrounds Using Picture / Photo Files Chapter 10 shows importing Picture files for backgrounds as well as wmf files created in Autocad. The process is the same with one slight trick. When you choose to IMPORT a file into Precise Vision as a background, it brings up the browser window for you to point to the location of the file you want to import. By default, it searches for wmf file types to import. If you click the dropdown box and show different file types to search for, you can then import JPEG file types Precise Vision User s Guide 209

214 Appendix B: Creating Backgrounds And the JPEG file, or picture is then treated like any other background. These are very useful when creating zones or groups to show the area of the event rather than the individual device view first. Helpful Hint: Working with Floor Plans and Backgrounds are discussed in length in Chapter 10. This includes placing devices and labels on your Precise system Precise Vision User s Guide

215 Appendix C: Setting Up Appendix C: Setting Up Notification In an Emergency, you might want immediate notification to someone that may not be located at the Precise Vision computer monitoring the system. Or it might even be at an unattended site so you want notification sent to get someone there. The option for Precise can do just that. It can be set up to send an describing the event to the person of your choice for that type condition. You could, for example, send s for Alarm events to one or multiple addresses, while any trouble events are sent to notify someone else. This section shows how to set up your notification preferences. Precise Vision User s Guide 211

216 Appendix C: Setting Up Setting Up the Site SMTP Server The computer running Precise Vision must be connected to the company server for the capability to function. The Precise Computer itself is not directly sending out the , it is directing it to a server that has the functionality to where is CAN be sent out. Begin by opening Configuration Manager. Then go up to Setup and look for SMTP Mail Settings. If that option does not show up under the Setup options, then STOP. Your Precise has not been licensed for capabilities. If your Purchase Order included P/N Option, and you do not see this SMTP Mail Settings selection, you need to call Fike Technical Support at Option 2 so we can investigate why your license does not include Precise Vision User s Guide

217 Appendix C: Setting Up If the option IS there, click on SMTP Mail Settings. The SMTP Server field is where the routing and/or name of the company server is placed so Precise knows where to send the events. This information would have to come from the company s IT people. Mail From field is the address of who you designate as the sender of the message, if it matters. Some servers will only allow messages to be sent by a valid user on the system. Send To field is a default address of where events will be sent if not specifically designated in setup later in this section where you have the ability to start limiting areas of the building, or types of events that will be sent to specific addresses. This is the address of where events will be sent if you don t do any more specific detailing later. The Authentication section in the upper right hand corner is only if the system you are sending through requires senders to log into the system any time they try to send a message. Again, this information would have to come from the company s IT people if it is required. Normal servers do not require this section to be complete. Importance for messages by default is normal. This can be changed to Low, Normal or High Priority. Again, these can be more individually set later if you designate different types of events to be sent to different addresses. Once you think you have the server routing set up properly, the bottom portion will allow you to enter a test message and send to the address designated at the top to verify correct operation and setup of the system. This will save you some troubleshooting time later if System Watch events are not sent to the designated address because of improper routing. Precise Vision User s Guide 213

218 Appendix C: Setting Up To individualize your destination for system events, you can designate each location within the facility to be sent to a different address if you want. This requires those different areas be set up as Zones or Groups within Precise. If you have built Zones or Groups into your system, then you can designate for each of those areas what address would be applicable for that area. (See Chapter 9 for more information on configuring Zones or Groups.) To setup notification for each Zone or Group, first open Configuration Manager. Click on Maintenance at the top of the screen, and choose System Zones or System Groups.depending on how you have built your system. The setup is the same for either Groups or Zones. From the drop down box of zones or groups built, select the zone you want to program..then click Select. 214 Precise Vision User s Guide

219 Appendix C: Setting Up In Chapter 9 you learned how to build a zone or group, and you began by giving it a name on this General Tab. Then you have to click on the Devices Tab at the bottom:.where you assign all the system devices that are a part of this Zone or Group. Then for the background drawing or picture for that zone, you had to click on the Image Tab. Precise Vision User s Guide 215

220 Appendix C: Setting Up The Image tab is where you select an Image or Picture that will display for each state that zone or group creates. And now to set up the notification that affects all devices in this Zone or Group, Click on SMTP Mail Tab. 216 Precise Vision User s Guide

221 Appendix C: Setting Up The SMTP Mail Tab is where you will route the system messages being ed. In the top box, enter the address you want any event that is an Alarm event sent to. This can be one, or multiple addresses. Type in an address, then enter a comma, then another address, and so on. There is not a set limit of number of addresses to enter here but since all this configuration information will be stored in a Microsoft Database, this is limited to a 256 letters and commas. For the events of Alarm state, you can then designate Low, Normal or High priority for these s. In the bottom half of the screen is where you would enter the address or addresses of where the notifications will be sent if there is a Trouble in this zone. Again, it can be one or multiple addresses, and the Importance can be set to Low, Normal or High Priority. Repeat this for all Zones and Groups, or the default address you entered in the SMTP Mail Settings will be used. Precise Vision User s Guide 217

222 Appendix C: Setting Up This page intentionally left blank 218 Precise Vision User s Guide

223 Appendix D: Monitoring Other Systems Appendix D: Using Precise to Monitor Other Systems Although the Fike CyberCat and Cheetah Xi control panels are the best systems on the market today, if a location has other systems installed that you want to use Precise Vision to also monitor, it would allow one flexible monitoring system instead of hybrid systems installed on the same location. Precise Vision has been adapted to allow input from other systems to allow this. Precise Vision User s Guide 219

224 Appendix D: Monitoring Other Systems If you are going to use Precise Vision to monitor panels other than CyberCat and Cheetah Xi, you need to notify us of this special application so we can get a new database to you that would allow the other systems. The basic software downloaded from Fike Forums would only allow the CyberCat and Cheetah Xi protocol to function. Below is a list of devices or systems that Precise Vision could work with. System Types System Types System Types Description Ademco ContactID Advantech ADAM Alison Control AsBuilt Engineered Systems BacNet Channel Application Digitize DMP Evax Faraday 2000 Faraday 6000 Faraday 7000 FCI 7100 FCI 7200 FCI Broadband FCI E3 FCI FCID Fenwal 1000/4000 Fenwal 2000 Fenwal 6000 Network Fenwal 6000 Single Fike Cheetah Classic Fike Cheetah Xi Fike CyberCat Fike Printer Module FireLite Description Fireye Boiler Gamewell - Channel Gamewell - Network Gamewell - Single Panel GE CADXX GE EST Grinnell Harrington Signal Co. Hochiki Honeywell Boiler Keltron Kidde Aries Kidde Pegasys McQuay Chiller - Air Cooled McQuay Chiller - Water Cooled Mircom Modbus MSA Gas Detection Notifier - AFP Series Notifier 1010/2020 Network Notifier Onyx Radionics Receiver Radionics BOSCH SAFETECH Secutron Siemens MXL Description Siemens XLS Silent Knight 9500/9800 Receiver Silent Knight 5824 Serial Silent Knight Gateway 1 Silent Knight Gateway 2 Simplex 4100 Simplex 4100U TraceTek Leak Detection 220 Precise Vision User s Guide

225 Appendix E: Say It in Spanish Appendix E: Say It in Spanish In an emergency, you need to communicate clearly with your security team. If your security guards usually read and speak Spanish, your Precise Vision system should include information in Spanish, too. Happily, that s easy to do. As you set up your Precise Vision system, you can include Spanish labels and Take Action messages right alongside their English counterparts. Here is a handy guide to a wide range of Spanish words and phrases you can use when you set up your Precise Vision system for Spanish-speaking users. Even if you don t plan to incorporate Spanish in your Precise Vision system, the terms listed here could give you a head start in developing your Take Action messages. Precise Vision User s Guide 221

226 Appendix E: Say It in Spanish Spanish Map and Floor Plan Labels Consult this list as you label your background maps and floor plans. Access: Acceso Air Conditioner: Aire Acondicionado Area: Patio Atrium: Atrio Attic: Ático Audio-Visual Room: Salón de Audio-Visuales Auditorium: Auditorio Baggage Claim: Reclamo de Equipaje Balcony: Balcón Basement: Sótano Bathroom: Baño Battery Room: Cuarto de Baterías Bedroom: Alcoba Break Room: Sala de Descanso Building: Edificio Business Office: Oficina de Negocios Bypass: Bipás Cafeteria: Cafetería Campus: Ciudad Universitaria Ceiling: Cielo Raso Center: Centro Changing Room: Salón de Cambio Checkpoint : Punto de Inspección Chiller: Enfriador Classroom: Aula de Clases Closet: Armario Coat Room: Guardarropa Command Center: Centro de Mando Common Area: Área Común Communications Room: Sala de Comunicaciones Computer Area: Área de Computadores Computer Room: Sala de Computadores Concourse: Vestíbulo Conference Area: Area de Conferencias Conference Room: Salón de Conferencias Control Room: Sala de Control Copy/Fax Room: Sala de Copia/Fax Corridor: Corredor Courtyard: Patio Critical: Crítico Customer Service: Servicio al Cliente Darkroom: Cuarto Oscuro Data Center: Centro de Datos Dining Room: Comedor Directions/ North, South, East, West: Direcciones/ Norte, Sur, Este, Oeste Directions/ Northeast, Northwest, Southeast, Southwest: Direcciones/ Noreste, Noroeste, Sureste, Suroeste Display Area: Área de Exhibición Dock: Muelle Doctor s Office: Oficina del Doctor Door: Puerta Dressing Room: Cuarto de Vestir Duct: Conducto East: Este Electrical Room: Cuatro Eléctrico Elevator: Ascensor Emergency Exit: Salida de Emergencia Emergency Room: Cuarto de Emergencia Employee Lounge: Sala de Empleados Enclosure: Recinto Entrance: Entrada Entry: Entrada Equipment Room: Cuarto de Equipos y Materiales Escalator: Escalera Móvil Exam Room: Salón de Exámenes Executive: Ejecutivo Executive Restroom: Baño de Ejecutivos Exercise Room: Salón de Ejercicios Exit: Salida Eye Wash Station: Estación de Lavado de Ojos Facility: Facilidad Fence: Cerca Fiber Optic: Fibra Óptica Firefighter s Phone: Teléfono de Bomberos Floor: Piso Floors/ First, Second, Third, Fourth, Fifth, Sixth, Seventh, Eighth, Ninth, Tenth: Pisos/ Primero, Segundo, Tercero, Cuarto, Quinto, Sexto, Séptimo, Octavo, Noveno, Décimo Freezer: Congelador Furnace: Horno Gallery: Galería Garage: Garaje Gate: Puerta Generator: Generador Greenhouse: Invernadero Guard Station: Estación de Guardia Gymnasium: Gimnasio Hall (Large room): Sala Hall (Corridor): Pasillo Handicap Access: Acceso para Minusválidos Headquarters: Sede Central High-Security Area: Área de Alta Seguridad Hot Tub: Baño Caliente Information Desk: Recepción Janitor s Closet: Armario del Conserje Kiosk: Quiosco Kitchen: Cocina Laboratory: Laboratorio Landing: Aterrizaje Laundry Room: Cuarto de Lavandería Level: Nivel Library: Biblioteca Light: Luz Lobby: Lobby Locker Room: Vestuario Loft: Desván Lounge: Sala (de estar) Lower Level: Nivel Inferior Luggage Area: Área de Equipaje Machine Shop: Taller de Maquinaria 222 Precise Vision User s Guide

227 Appendix E: Say It In Spanish Mail Room: Salón de Correo Mechanical Room: Salón de Mecánica Men s Restroom: Baño para Hombres North: Norte Northeast: Noreste Northwest: Noroeste Nursery: Guardería Infantil Nurses Station: Estación de Enfermería Off Limits: Fuera de Límites Office: Oficina Open Area: Área Abierta Parking: Estacionamiento Pay Phone: Teléfono Público Pool: Estanque Press Room: Sala de Prensa Private: Privado Public: Público Public Address System: Sistema Amplificador para Discursos Públicos Pump: Bomba Pump Room: Cuarto de Bombas Quadrant: Cuadrante Receiving: Recibir Reception Area: Área de Recepción Reception Desk: Recepción Reception Room: Sala de Recepción Recreation Room: Salón de Recreación Recycling Station: Estación de Reciclaje Refrigerator: Nevera Restricted: Restringido Restroom: Baño Revolving Door: Puerta Giratoria Roof: Techo Room: Habitación Sauna: Sauna Security Room: Cuarto de Seguridad Shipping: Embarque Shipping and Receiving: Embarque y Recepción Shop: Tienda Shower: Ducha Shutoff Valve: Válvula de Cierre Solarium: Solana South: Sur Southeast: Sureste Southwest: Suroeste Sprinkler Room: Extintor de Incendios Staff Lounge: Salón del Personal Stairwell: Hueco de Escalera Station: Estación Storage: Almacenaje Store: Tienda Studio: Estudio Sub-Basement: Subsótano Subfloor: Subpiso Sunroom: Solana Supply Closet: Armario de Suministros Swimming Pool: Piscina Switch: Interruptor Switchboard: Conmutador System: Sistema Tech: Técnico Telephone: Teléfono Telephone Room: Cabina Telefónica Termination Closet: Armario de Terminación Tower: Torre Trash: Basura Upper Level: Nivel Superior UPS (Uninterruptable Power Supply) Room: Cuarto de UPS (Suministro de Energía Ininterrumpible) Vending Machines: Máquinas de Comida Rápida Vent: Rejilla (de Ventilación) Vestibule: Vestíbulo Waiting Room: Sala de Espera Wall: Pared Warehouse: Depósito Water Heater: Calentador de Agua West: Oeste Window: Ventana Wing: Ala Women s Restroom: Baño de Mujeres Work Area: Área de Trabajo Workstation: Estación de Trabajo X-ray: Rayos X Yard: Patio Fire and Security Keywords Try these keywords when you are setting up your fire and security stations. Access Card: Tarjeta de Acceso Air Conditioner: Aire Acondicionado Alarm: Alarma Alert: Alerta Ambulance: Ambulancia Armed/Disarmed: Armado/Desarmado Backup Power: Energía de Reserva Battery: Batería Biohazard: Bioriesgo Carbon Dioxide (CO2): Dióxido de Carbono Chemicals: Químicos Climate Control: Control del Clima Control: Control Control Room: Sala de Control Coolant: Líquido Refrigerador Danger: Peligro Dangerous Chemicals: Químicos Peligrosos Dangerous Gas: Gas Peligroso Dehumidifier: Deshumedecedor Detector: Detector Device: Mecanismo Disabled: Inhabilitado Emergency: Emergencia Enabled: Habilitado Evacuate: Evacuar Explosive: Explosivo Explosive Gas: Gas Explosivo Extinguisher: Extintor Extremely Flammable: Altamente Inflamable Precise Vision User s Guide 223

228 Appendix E: Say It in Spanish Eye Wash Station: Estación de Lavado de Ojos Fault: Avería Fire: Fuego Fire Alarm: Alarma de Fuego Firefighter: Bombero Flammable: Inflamable Floor Plan: Planta Furnace: Horno Gas: Gas Hazardous Materials: Materiales Peligrosos Heat: Calor Heat Detector: Detector de Calor Heat Sensor: Sensor de Calor High Temperature: Temperatura Alta Humidifier: Hemedecedor Hydrogen Gas: Gas de Hidrógeno Immediately: Inmediatamente Intruder Alarm: Alarma contra Intrusos Ion Detector: Detector de Iones Loss of Power: Pérdida de Energía Low Battery: Batería Baja Low Temperature: Temperatura Baja Man Trap: Trampa de Hombres Manual Station: Estación Manual Map: Mapa Motion Alarm: Alarma de Movimiento Motion Sensor: Sensor de Movimiento Natural Gas: Gas Natural Needs Service: Servicio de Necesidades On/Off: Prendido/Apagado Photo Detector: Fotodetector Police: Policía Power Off: Apagado Power On: Prendido Propane: Propano Protected Area/Unprotected Area: Crea Protegida/Área Desprotegida Pull Station: Estación de Arranque Pump: Bomba Radiation: Radiación Radioactive: Radiactivo Security: Seguridad Shut-Off Valve: Válvula de Cierre Smoke: Humo Smoke Detector: Detector de Humo Sprinkler: Extintor Sprinkler Shut-Off Valve: Válvula de Cierre de Extintores Sprinkler System: Instalación de Rociadura Automática (para Extinción de Incendios) Sprinkler Water Flow: Flujo de Agua para Extinción de Incendios Strobe Light: Luz Estroboscópica Supervisor: Supervisor System: Sistema Tamper Switch: Interruptor de Apretar Tank: Tanque Temperature Control: Control de Temperatura Temperature-Controlled: Temperatura Controlada Trouble: Problema Unprotected Area: Área Desprotegida Vent: Rejilla (de ventilación) Water Leak: Escape de Agua Water-Flow Switch: Interruptor de Flujo de Agua Wire: Cable Zoom In: Acercarse Zoom Out: Alejarse Take Action Suggestions Use these words and phrases as you compose your Take Action emergency instructions. A burglary may be in progress. Puede estar llevándose a cabo un robo. A chemical spill may be in progress. Puede haber un derrame de químico. A toxic leak may be in progress. Puede haber una fuga de material tóxico. Be prepared to use the fire extinguisher. Esté preparado para usar el extintor de fuego. Bring a flashlight. Traiga una linterna. Call [name] at [ ]. Llame a [Nombre] al [ ]. Call 911 for a hazardous materials team. Llame al 911 y pida un equipo contra materiales peligrosos. Call 911 for an ambulance. Llame al 911 y pida una ambulancia. Call 911 for the fire department. Llame al 911 solicitando los bomberos. Call 911 for the police. Llame al 911 solicitando la policía. Call 911 immediately. Llame al 911 inmediatamente. Call a supervisor. Llame a un supervisor. Call the building manager. Llame al administrador del edificio. Call the electric company. Llame a la empresa de energía. Call the gas company. Llame a la compañía de gas. Call the head of security. Llame al jefe de seguridad. Call the maintenance department. Llame al departamento de mantenimiento. Call the service company. Llame a la compañía de servicios. 224 Precise Vision User s Guide

229 Appendix E: Say It In Spanish Call the telephone company. Llame a la compañía de teléfonos. Clear the area. Despeje el área. Close all doors and windows. Cierre todas las puertas y ventanas. Close all doors. Cierre todas las puertas. Close all windows. Cierre todas las ventanas. CO2 is deadly. El CO2 es mortal. Danger! Peligro! Do not attempt to handle this emergency alone. No intente manejar solo esta emergencia. Do not enter the area. No entre al área. Do not forget No olvide... Do not reset this alarm. No engaste de nuevo esta alarma. Follow the procedures for this condition. Siga los procedimientos para esta condición. Go to Vaya a... Go with a partner. Vaya con un compañero. Hydrogen gas is explosive. El gas de hidrógeno es explosivo. If you have determined that this is a false alarm that needs service, call. Si ha determinado que ésta es una falsa alarma que necesita servicio, llame a. Investigate. Investigue. Make sure all doors are locked. Asegúrese que todas las puertas estén cerradas con llave. Make sure everyone has left the area. Asegúrese que todos han salido del área. Make sure everyone has left the building. Asegúrese que todos han salido del edificio. [Name] has been called automatically. [Nombre] ha sido llamado automáticamente. [Name] is disabled and needs help to leave the area. [Nombre] es minusválido y necesita ayuda para salir del área. Re-arm the system. Arme de nuevo el sistema. Remember Recuerde... Re-set the system. Reconfigure el sistema. Respond immediately. Responda inmediatamente. Secure the building. Asegure el edificio. Shut off the gas. Cierre el gas. Shut off the water. Cierre el agua. Someone has activated an alarm. Alguien ha activado una alarma. Steps: First, Second, Third Pasos: Primero, segundo, tercero... System malfunction. Mal funcionamiento del sistema. Take action. Haga algo. The needs immediate attention. El (la) necesita atención inmediata. The area is not protected. El área no está protegida. The area is protected. El área está protegida. The battery needs to be replaced. La batería necesita ser reemplazada. The door is closed. La puerta está cerrada. The door is locked. La puerta está asegurada con llave. The door is open. La puerta está abierta. The door is unlocked. La puerta no está cerrada con llave. The equipment may be malfunctioning. El equipo puede estar funcionando mal. The heat detector has sensed fire. El detector de calor ha detectado fuego. The motion detector has sensed activity in the area. El detector de movimiento ha descubierto actividad en el área. Precise Vision User s Guide 225

230 Appendix E: Say It in Spanish The power has been cut off. La fuente de energía ha sido cortada. The situation may be extremely dangerous. La situación puede ser muy peligrosa. The smoke alarm has sensed smoke. La alarma de humo ha detectado humo. The smoke detector has sensed smoke. El detector de humo ha detectado humo. The system is armed. El sistema está armado. The system is not armed. El sistema no está armado. The temperature is not within normal range. La temperatura no está dentro del rango normal. The temperature is within normal range. La temperatura está dentro del rango normal. There is a high risk of explosion. Hay un alto riesgo de explosión. There may be a fire. Puede haber fuego. There may be a leak. Puede haber una fuga. There may have been an explosion. Puede haber ocurrido una explosión. This is a drill/this is not a drill. Este es un ejercicio/este no es un ejercicio. This is a test/this is not a test. Esta es una prueba/esta no es una prueba. This is a true emergency. Esta es una emergencia real. Tune your radio to channel x. Sintonice su radio en el canal x. Use caution. Sea cauteloso. Wait for to re-set this alarm. Espere a para reajustar esta alarma. Wait for the hazardous materials team to arrive. Espere a que llegue el equipo contra materiales peligrosos. Wear a gas mask. Use una máscara antigás. Wear gloves. Use guantes. Wear protective gear: gloves, glasses, gas mask. Use equipo protector: Guantes, gafas, máscara antigás. Wear safety glasses. Use gafas de seguridad 226 Precise Vision User s Guide

231 Appendix F: Technical Support and Training Appendix F: Technical Support and Training With Precise Vision, help is just a click, an , or a phone call away. Friendly experts in our technical support staff are ready and willing to answer all of your questions. Precise Vision User s Guide 227

232 Appendix F: Technical Support and Training Technical Support Fike Alarm Systems offers standard technical support information at our web site, You can also your technical questions to Built-In User s Guide You can access the Precise Vision User s Guide whenever you are working in Precise Vision. Simply go to the Help drop-down menu, and click on User s Guide. The User s Guide will open in PDF format. Technical Training Fike offers complete training on the Precise Event Management Software. For listings of scheduled classes, please see the forums.fike.com website, and click on Technical Training for a complete schedule. Like any of our technical courses, if you are interested in this training being brought to your site, contact Fike Technical Support for information, cost and/or scheduling availabilities. Fike Technical Support Domestic Option 2 International Fike.Firealarm@Fike.com 228 Precise Vision User s Guide

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