StarTek West Palm Beach Tech Rates 2018

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1 StarTek West Palm Beach Tech Rates 2018 Standard SOW Code Commercial Code Residental Task Price Commercial Residential C.A.1. R.A.1. Travel Time and Common Tasks $17.76 $16.46 Four (4) Product Activity (VID / HSD / CDV / XH) C.B.1. R.B.1. Connect w/aerial Drop * NA $93.49 C.B.2. R.B.2. Connect w/underground Drop * NA $87.22 C.B.3. R.B.3. * NA $87.73 C.B.4. R.B.4. MDU * NA $85.43 Three (3) Product (XH / VID / HSD) C.C.1. R.C.1. Connect w/aerial Drop * NA $81.09 C.C.2. R.C.2. Connect w/underground Drop * NA $74.70 C.C.3. R.C.3. * NA $76.03 C.C.4. R.C.4. MDU * NA $72.87 Three (3) Product (XH / VID / C.D.1. R.D.1. Connect w/aerial Drop * NA $81.09 C.D.2. R.D.2. Connect w/underground Drop * NA $74.70 C.D.3. R.D.3. * NA $76.03 C.D.4. R.D.4. MDU * NA $72.87 Three (3) Product (XH / HSD / C.E.1. R.E.1. Connect w/aerial Drop * NA $94.08 C.E.2. R.E.2. Connect w/underground Drop * NA $87.69 C.E.3. R.E.3. * NA $89.03 C.E.4. R.E.4. MDU * NA $85.87 Three (3) Product (VID / HSD / C.F.1. R.F.1. Connect w/aerial Drop * $48.07 $50.67 C.F.2. R.F.2. Connect w/underground Drop * $39.41 $44.61 C.F.3. R.F.3. * NA $43.74 C.F.4. R.F.4. MDU * $39.41 $42.88 Two (2) Product (XH / VID) C.G.1. R.G.1. Connect w/aerial Drop * NA $72.82 C.G.2. R.G.2. Connect w/underground Drop * NA $66.35 C.G.3. R.G.3. * NA $66.76 C.G.4. R.G.4. MDU * NA $64.50 Two (2) Product (XH / HSD) C.H.1. R.H.1. Connect w/aerial Drop * NA $81.48 C.H.2. R.H.2. Connect w/underground Drop * NA $75.01 C.H.3. R.H.3. * NA $76.90

2 C.H.4. R.H.4. MDU * NA $73.16 Two (2) Product (XH / C.I.1. R.I.1. Connect w/aerial Drop * NA $81.48 C.I.2. R.I.2. Connect w/underground Drop * NA $75.01 C.I.3. R.I.3. * NA $80.10 C.I.4. R.I.4. MDU * NA $73.16 Two (2) Product (VID / HSD) C.J.1. R.J.1. Connect w/aerial Drop * $39.41 $37.68 C.J.2. R.J.2. Connect w/underground Drop * $30.75 $31.62 C.J.3. R.J.3. C.J.4. R.J.4. Two (2) Product (VID / C.K.1. R.K.1. Connect w/aerial Drop * $39.41 $37.68 C.K.2. R.K.2. Connect w/underground Drop * $30.75 $31.62 C.K.3. R.K.3. C.K.4. R.K.4. Two (2) Product (HSD / C.L.1. R.L.1. Connect w/aerial Drop * $43.74 $50.67 C.L.2. R.L.2. Connect w/underground Drop * $35.08 $44.61 C.L.3. R.L.3. * NA $43.74 C.L.4. R.L.4. MDU * $35.08 $42.88 One (1) Product (VID) C.M.1. R.M.1. Connect w/aerial Drop * $30.75 $29.02 C.M.2. R.M.2. Connect w/underground Drop * $22.09 $22.95 C.M.3. R.M.3. * NA $22.09 C.M.4. R.M.4. MDU * $22.09 $21.22 One (1) Product (HSD) C.N.1. R.N.1. Connect w/aerial Drop * $39.41 $37.68 C.N.2. R.N.2. Connect w/underground Drop * $30.75 $31.62 C.N.3. R.N.3. C.N.4. R.N.4. One (1) Product ( C.O.1. R.O.1. Connect w/aerial Drop * $41.58 $35.51 C.O.2. R.O.2. Connect w/underground Drop * $32.92 $29.45 C.O.3. R.O.3. * NA $28.58 C.O.4. R.O.4. MDU * $30.75 $27.72 One (1) Product (Xfinity Home) C.P.1. R.P.1. Base Install / Security Installs * $55.12 $55.12 C.P.2. R.P.2. Xfinity Home Consultation * NA $36.91 General Installations C.Q.1. R.Q.1. Custom Work $6.50 $6.50 C.Q.2. R.Q.2. Failed SIK $49.89 $49.89 Drop Replacement

3 C.R.1. R.R.1. Aerial < Same Trip > $12.99 $10.39 C.R.2. R.R.2. Aerial < Separate Trip > $19.49 $16.89 C.R.3. R.R.3. MDU / Apartment / Commercial $22.52 $21.22 C.R.4. R.R.4. Temporary Drop $4.33 $4.33 C.R.5. R.R.5. Structure wrap for grounding $11.69 $10.39 C.R.6. R.R.6. Install House Amplifier $7.80 $6.50 C.R.7. R.R.7. Replace Cable in Existing Conduit $8.66 $8.66 Outlets C.S.1. R.S.1. New Outlet $11.69 $10.39 C.S.2. R.S.2. Existing Outlet $5.20 $3.90 C.S.3. R.S.3. Wall Fish (includes Outlet) NA NA C.S.4. R.S.4. Wall Fish (excludes Outlet) NA NA C.S.5. R.S.5. Blended Outlet Rate Miscellaneous C.T.1. R.T.1. < Future > NA NA C.T.2. R.T.2. Make Hot * $14.29 $12.99 C.T.3. R.T.3. Disconnect * $8.66 $8.66 C.T.4. R.T.4. Remove Aerial Drop * $12.99 $12.99 C.T.5. R.T.5. POE Filter / Trap * $12.99 $12.99 C.T.6. R.T.6. Leakage * NA $25.99 C.T.7. R.T.7. Proactive Visit * $33.35 $28.15 C.T.8. R.T.8. Service Call * $30.40 $30.40 C.T.9. R.T.9. Service Call (Certificate Required) * $33.44 $33.44 C.T.10. R.T.10. Service Call after hours * $45.61 $45.61 C.T.11. R.T.11. Equipment Replacement (End of Life)* $19.92 $18.62 C.T.12. R.T.12. Survey Residential * NA $12.99 C.T.13. R.T.13. Survey Commercial Premise * $19.49 C.T.14. R.T.14. Equipment Drop Off / Pick Up * $8.77 $8.77 C.T.15. R.T.15. Install Hot House* NA $22.95 C.T.16. R.T.16. MDU/Rewire * $37.25 $35.95 C.T.17. R.T.17. Miscellaneous SRO * $20.79 $19.49 C.T.18. R.T.18. Business Voice Edge Activation * $91.38 QAM to QAM (Q2Q) Pre-Install C.T.19. R.T.19. Work * $71.46 C.T.20. R.T.20. QAM to QAM (Q2Q) Activation * $ C.T.21. R.T.21. MDTA / MINI * $69.73 C.T.22. R.T.22. Integrated Access Device (IAD) / Primary Rate Interface (PRI) $37.25 C.T.23. R.T.23. Business Voice Edge (BVE) Addt'l Seats / Phones $3.03 C.T.24. R.T.24. Commercial Pre-Install Work $30.75 C.T.25. R.T.25. Static IP Configuration $6.50 C.T.26. R.T.26. MetroE $90.96 NA C.T.27. R.T.27. Soft Defined Wide Area Network (SDWAN) $57.18 NA Xfinity Home C.U.1. R.U.1. Xfinity Home Systems Upgrade (Take over/panel Swap) (Certificate required) NA $36.88 Customer Premise Equipment and Other Devices

4 <Pricing should be added for each installed Unit> Customer Premise Equipment (CPE) Level A E.E.1. E.A.1. Cable Card $6.93 $11.43 E.E.2. E.A.2. DCT $6.93 $11.43 E.E.3. E.A.3. DTA $6.93 $11.43 E.E.4. E.A.4. DVR (Legacy Only) $6.93 $11.43 E.E.5. E.A.5. HD DCT $6.93 $11.43 Level A1 (excludes outlet) E.E.6. E.A.6. Hub (Router) for Xfinity NA $2.46 E.E.7. E.A.7. Wireless Ethernet Coax Bridge (WECB) $6.93 $6.06 E.E.8. E.A.8. WiFi Extender (MoCA) $6.93 $6.06 E.E.9. E.A.9. SmartOffice Switch $2.46 NA Level A2 E.E.10. E.A.10. X-1 Wireless Platform Device NA $8.66 Level B E.F.1. E.B.1. < Future > NA NA E.F.2. E.B.2. emta $9.96 NA E.F.3. E.B.3. Residential Modem NA NA E.F.4. E.B.4. Wireless Gateway (XB2) NA NA E.F.5. E.B.5. X1 Platform Devices NA $14.08 E.F.6. E.B.6. < Future > NA E.F.7. E.B.7. < Future > NA Level C E.G.1. E.C.1. Commercial 2/4 Line emta $12.13 NA E.G.2. E.C.2. Commercial Modem $12.13 NA E.G.3. E.C.3. Commercial Gateway (BWG/CBR) $12.13 NA E.G.4. E.C.4. IAD/PRI/SIP $12.13 NA E.G.7. E.C.7. < Future > NA NA E.G.6. E.C.6. Commercial Wi-Fi Access Point $12.13 NA Level C1 (includes outlet) E.G.5. E.C.5. Wireless Gateway (XB3/XB6) NA $16.46 Level D E.H.1. E.D.1. Commercial 8 Line emta $16.02 NA E.H.2. E.D.2. Touch Screen (xh CPE) NA $9.84 E.H.3. E.D.3. MetroE Edge Router / ucpe $16.02 NA Xfinity Home Devices Level A D.E.1. D.A.1. Door / Window Sensor NA $2.95 D.E.2. D.A.2. Key Fob NA $2.95 D.E.3. D.A.3. Light / Appliance Controller NA $2.95 D.E.4. D.A.4. Motion Sensor NA $2.95 D.E.5. D.A.5. Powerline (Home Plug) NA $2.95 D.E.6. D.A.6. Remote Siren NA $2.95 D.E.7. D.A.7. < Future > NA NA D.E.8. D.A.8. < Future > NA NA D.E.9. D.A.9. < Future > NA NA D.E.10. D.A.10. < Future > NA NA Level B D.F.1. D.B.1. Glass Break Sensor NA $5.41 D.F.2. D.B.2. Key Pad (Wireless) NA $5.41 D.F.3. D.B.3. Smoke Detector NA $5.41 D.F.4. D.B.4. Zone Expander NA $5.41 D.F.5. D.B.5. < Future > NA NA

5 D.F.6. D.B.6. < Future > NA NA Level C D.G.1. D.C.1. Indoor Camera $12.30 $12.30 D.G.2. D.C.2. Targeted Motion Detector NA $12.30 D.G.3. D.C.3. < Future > NA NA D.G.4. D.C.4. < Future > NA NA Level D D.H.1. D.D.1. Carbon Monoxide Detector NA $15.75 D.H.2. D.D.2. Outdoor Camera $15.75 $15.75 D.H.3. D.D.3. Thermostat NA $15.75 D.H.4. D.D.4. Water / Flood Sensor NA $15.75

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