Ben Gordon Chief Executive
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1 Interim Results 17 November 2005
2 Ben Gordon Chief Executive
3 Resilient half Solid sales performance Improved margins Costs controlled Rapid International growth
4 Steven Glew Finance Director
5 Profit and loss summary Financials m Inc/Dec % Sales Profit from retail operations Profit on disposal of property interests Interest Profit before tax Taxation (3.7) (3.4) +8.8 Profit after tax EPS 11.3p Dividend 2.85p
6 Sales & profit by channel Financials Channel Sales Profit from Retail operations Operating margin Total UK International Total m Inc % m Inc/Dec % % % Over LY Over LY (17.0) (3.2)
7 UK Financials Sales growth: Like for like Net space Home shopping Total sales -1.0% +1.6% +0.4% +1.0% Net margin movement: Gross margin Costs Foreign exchange Total +0.2pp -0.9pp +0.2pp -0.5pp
8 International Financials Sales to franchisees: +17.0% Franchisee sales growth: Like for like Net space Total sales +8.0% +17.1% +25.1% Net margin movement: -0.3pp
9 Balance sheet Financials October March October m Non - current assets Stock Debtors Retirement benefits (33.6) (22.4) (25.3) Other liabilities (68.0) (71.8) (67.7) Cash Net assets
10 Cashflow Financials m Profit from retail operations Depreciation Other operating items Operating Cashflow Working capital Capital expenditure Investment income Dividend Other Cashflow 2005 H (7.7) (8.8) 0.7 (3.6) 0.6 (2.6) 2004 H (4.5) (10.3) 0.9 (2.7)
11 Capital expenditure Financials m New stores Store refits Systems Distribution Other Total capex 2005 H /06 FY (est)
12 Ben Gordon Chief Executive
13 Roadmap to recovery Stabilisation Turnaround Long Term Growth Dec 2002 May 2003 May 2004 May 2005 May 2006 May 2007 Distribution Cash Trading Store proposition Product & sourcing Supply chain Infrastructure Customer service International New UK store development Direct
14 Products revamped
15 Stores transformed
16 New supply chain
17 Technology improvements
18 Direct to our customers
19 Strength of international Beirut, Lebanon
20 From turnaround to growth Mothercare in a very different place Re-established as a force in UK market Momentum on International growth plans
21 Moving forward Building Mothercare as a world-class specialty retailer Specialism Products Service Store proposition Efficiency Supply chain Sourcing Infrastructure Reach UK store roll out Direct International Exceeding parents needs and aspirations World class retail operations Every parent everywhere
22 Moving forward Building Mothercare as a world-class specialty retailer Specialism Products Service Store proposition Efficiency Supply chain Sourcing Infrastructure Reach UK store roll out Direct International Exceeding parents needs and aspirations World class retail operations Every parent everywhere
23 Product development Specialism Product innovation Competitive prices Sourcing driving quality & value
24 Value at all price points Specialism
25 MODA innovation Specialism
26 Development toys Specialism
27 Extending the gift range Specialism
28 Leading in nursery bedding Specialism Revamped nursery range High quality & fashionable Special features Re-sourcing from Turkey & Asia
29 Mystery shopper Specialism Source: Mothercare Mystery Shopper Survey Customer Satisfaction 58% 59% 61% 66% 67% Summer 2004 Autumn 2004 Winter 2004/05 Spring 2005 Summer 2005
30 Stores as destinations Specialism Superlite rolled out to high street Attention now on OOT Extended ranges Merchandise mix Web-in-store Trials after Christmas Bedford
31 Moving forward Building Mothercare as a world-class specialty retailer Specialism Products Service Store proposition Efficiency Supply chain Sourcing Infrastructure Reach UK store roll out Direct International Exceeding parents needs and aspirations World class retail operations Every parent everywhere
32 World class supply chain Efficiency Coventry Phase 1 Mid 2005 New bespoke Daventry warehouse Phase 4 Ongoing Phase 2 Autumn 2005 Optimising Daventry Phase 3 Summer 2006 benefits of new platform Daventry Daventry Hanging space Hanging space
33 Direct sourcing - clothing Efficiency 50% 35% 10% Target 2008
34 Efficiency - infrastructure Efficiency EPOS in 200 stores 90% of sales through EPOS In all stores by end March 2006 Further benefits to come
35 Moving forward Building Mothercare as a world-class specialty retailer Specialism Products Service Store proposition Efficiency Supply chain Sourcing Infrastructure Reach UK store roll out Direct International Exceeding parents needs and aspirations World class retail operations Every parent everywhere
36 New UK stores Reach North Shields
37 Rightsizing the portfolio Reach Kingston Kingston
38 Direct to our customers Reach Internet sales growing rapidly, particularly web-in-store Constantly improving logistics & functionality Web-in-store now in all stores Makes small stores big Convenience Extensions to web range underway
39 Strength of international Reach Proven model Brand travels Experienced franchisees Strong support system Tallin, Estonia
40 Growth drivers Reach Driving like-forlike business More stores in new & existing countries Dubai, UAE
41 Growth drivers Reach Jakarta, Indonesia
42 In summary Solid platform providing resilience Managing the business tightly Maintaining competitive position Aggressive growth drive Excited about International prospects
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