Customer Feedback Summary

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Bryce Long
6 years ago
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1 Customer Feedback Summary Of 59 customers surveyed, 34 responded Contractor Knowledge 100% Appointments & Meetings 97% Clean & Safe 97% Installation Crew 97% Problem Resolution 97% Quality Of Materials 100% Quality Of Workmanship 100% Schedule 97% Value Received 100% Work Done Right 100% Recent Reviews & Published Comments Jan 18, 2018 Jan 18, 2018 Betsy W. Nov 29, 2017 The roofers were wonderful. No leaks This company is also a construction company and thus can take care of some problems the rest of the roofing company's can not. Comment from Thank you the work and review! Page 1 of 5 report. Visit more about.

2 Oct 31, 2017 Oct 31, 2017 Daniel H. Colbert, WA Aug 20, 2017 Manuel, the job eman, did a great job assessing and resolving a few problem areas we had with the prior roof. He made sure we had a better than bee roof. And of course, Tom Galloway because he is a good advocate his customers with insurance companies. We had wind damage to our roof and Tom Galloway worked closely with our homeowners insurance rep to get our roof replaced, to current building codes, with the insurance company paying the majority of the cost. Manuel was great to work with. none none no Bid was $18,500 complete tear off and re-roof of larger house and garage, plus complete removal and replacement of rotted OSI pressed fascia board. House was built around Galloway was not the low bidder, but quality and skill of workmanship exceeded our expectation. They used the #1 rated... Aug 19, 2017 Our only issue was with a delay caused by a skylight vendor, which delayed overall completion of the roof. Otherwise, everything met or exceeded our expectations! Page 2 of 5 report. Visit more about.

3 Larry J. Chattaroy, WA None All When I sent an requesting a bid to replace our roof I got a same day response from Tom Galloway. He advised his estimator would call and set up an appointment. The next day Manuel called and we set an appointment; he was on time, and spent a lot of time explaining what they would do and why. I... Comment from You are very gracious with your review and we are very proud of the work you entrusted in us. Your timing could not have been better. Everything worked out beautifully as is your new beautiful Owens Corning Duration Roof. Thank you again and have a wonderful remainder of this hot summer:) It took a little bit longer such a big job. We thought that the owner of Galloway Roofing and Siding, was great. Emanuel/Manuel, the crew boss, was really good. We're satisfied that they did all of the project just right. My husband is seems satisfied with all of the Page 3 of 5 report. Visit more about.

4 John W. Jun 29, 2017 May 01, 2017 May 01, 2017 Manuel and his crew did a fabulous job replacing our roof. They were courteous, fast and skillful. The new roof looks terrific. Highly recommended. Comment from Thank you the work and the review. It was a pleasure to work with you. all equally good, guys worked hard on hot days scheduling miscommunication quality of work and product no Emmanuel was very helpful. I liked him. He was good. I was most satisfied with the roof, after we had a windstorm two years ago. I would like to recognize the owner, Tom Galloway I was most satisfied with how quickly they were able to do the work. They received the work ored late, but they got me in as soon as they could. While they were working it rained quite a bit, so they had to come back a few time, but they worked really hard. Page 4 of 5 report. Visit more about.

5 Rossi did first rate work and exceeded my expectations. Also, the owner was a real gentleman. Comment from Thank you everything. You will not have any more roofing blowing off. It was our pleasure working with with you. It was very good professional business. I would like to recognize Mr. Galloway as well as the eman on the roofing crew. Both of them were extremely helpful. I was satisfied with the assistance in input into acquiring my insurance claim. Page 5 of 5 report. Visit more about.

The workers that they had were the best I had in ages! I was most satisfied with the work and workmanship the crew did.

The workers that they had were the best I had in ages! I was most satisfied with the work and workmanship the crew did. Customer Feedback Summary Of 206 customers surveyed, 113 responded Likely to Recommend 90% Appointments & Meetings 94% Clean & Safe 91% Contractor Knowledge 94% Work Done Right 86% Value Received 95% Recent