Customer Feedback Summary

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1 Customer Feedback Summary Of 181 customers surveyed, 147 responded Likely to Recommend 99% Trustworthy 98% Additional Projects 96% Knowledge And Expertise 99% Workmanship 99% Fair Value 97% Client Experience 99% Safety & Cleanliness 95% Warranty Satisfaction 100% Professionalism 100% Recent Reviews & Published Comments Mike H. Barrington Hills, IL Many thanks a job well done! Advance design studio did a terrific job us. We really appreciated how easy it was to work with them on a complex project of the complete remodeling of two bathrooms. They very capably handled all the details from design to project management to construction. It is a great group of people to work... Page 1 of 5

2 Catie H. McHenry, IL Two complete bathroom remodels at the same time was a complex job with lots of moving parts. Happy to have ADS help us with the integrated approach from design to project management to construction. Made it very easy us. Integrated approach - from design to project management to construction - made it easy us. Michele's excellent work on the initial designs made it easy to proceed with ADS. We really enjoyed working with the Advance Design team. Great group of professionals that were a pleasure to work with. Really appreciated that the craftsmen were very skilled and took great pride in their work. So many great people who's efts, skills and great service we greatly appreciate - Michele, D.J., Jon, Ed, M.C., Jose, Caesar, Miguel, Mike the electrician, Roy Sr., Roy Jr., Girardo, and Tyler. Sorry if we missed anyone but really a great group of people to work with. No projects planned now but would definitely welcome the opportunity to work with Advance Design again. Phenomenal! They're the only ones we will be having work on our home in the future! We were so pleased. Page 2 of 5

3 Initially our fears were cost and communication. I told Advance Design Studio that and they did a phenomenal job of making sure that we understood every cost and what the cost was. Setting the expectation ahead of time as far as letting us know when the costs were due. I never had to ask more... Ultimately the factors that went into our decision were the communication level and the proposal process. They met the deadlines, communicated very well, and their reviews online made us feel very comtable! Everything exceeded my expectations. Communication was fantastic, the end result was gorgeous and Dave was phenomenal. I would like to recognize Dave and Katie their exceptional service. They were both fantastic! Also, the head person on Dave's team. He was very good as well! Yes, absolutely! Good job ADS! Quality of work was a big concern. All work completed by ADS was exceptional. We like the fact that ADS was local to us. They had strong references various projects which was a big plus our decision. We had some changes that we made along the way. As a result, ADS responded to our needs and changes with ease. Yes, we have already reached out to them consideration of our stairs and lower bedroom remodel.

4 Page 3 of 5

5 Dec 13, 2017 Dec 13, 2017 Dec 13, 2017 Heidi J. IL Roger G. West Dundee, IL the craftsmen who came to our home were excellent... both polite, hard working and very good at what they do Jeff, Matt and the floor guys were really great. Friendly, hard working and really very good at what they do. this was our last big project planned this home but if something were to come up, we would definitely consider using ADS again. Partnering with Advanced Design Studio our Kitchen Remodel was a wonderful The entire process was professional, yet warm. Scott Christensen guided us through the design and selection process with helpful advice, utilizing his design and practical experience to create a kitchen that... Scott Christensen was both professional (competent and experienced) as well as warm and very practical. He made the process very easy and supported us in making all the design and materials decisions. The design, the craftsmanship and also the materials (cabinets, tiles), the kitchen turned out beautiful. Scott, John, DJ, Krystal were all wonderful to work with. Yes - we are deliberating replacing our porch pillars as well as a bath remodel. Here s how good the Advance Design Team is...with Scott and the team from Advance Design, my wife won t consider anyone else. I know that sounds crazy, but they are just that good!! Page 4 of 5

6 Using Advance Design in the past, we knew the quality of the workmanship and wouldn t consider going anywhere else. Justin, our Project Manager, always kept us inmed about progress and next steps. Scott is amazing with designs and would make special trips to our house to give additional ideas and help. Everything was always kept clean, stayed on schedule, and any questions or concerns were quickly addressed. Justin and Scott are the best. Matt was always helpful and friendly. Wish we knew all of the subcontractors names because they were all great - friendly and talented. Page 5 of 5

The workers that they had were the best I had in ages! I was most satisfied with the work and workmanship the crew did.

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