Made to Measure Window Furnishings

Transcription

1 Made to Measure Window Furnishings Innovative Solutions to Add Value for your Customer Sales Product Training Module 10.4 Panel Glide Revision C

2 Sales Product Training Contents for Module 10.4 Panel Glide 1. Overview Operation & Advantages Product Overview Operation Options 2. Fabrics Fabric Collection Important Information 3. Product Information Control System Options Components Valance Options 4. Measuring Guidelines 5. Child Safety 6. Common Problems, Causes & Solutions 7. Summary 8. Knowledge & Learning Assessment Test

3 Sales Product Training Contents for Module 10.4 Panel Glide 1. Overview Operation & Advantages Product Overview Operation Options 2. Fabrics Fabric Collection Important Information 3. Product Information Control System Options Components Valance Options 4. Measuring Guidelines 5. Child Safety 6. Common Problems, Causes & Solutions 7. Summary 8. Knowledge & Learning Assessment Test

4 Panel Glide Overview Operation & Advantages Versatile new alternative to vertical blinds Ideal solution for covering large windows & sliding doors Can also be used as a room divider Overlapping panels minimise light penetration into room Very suitable for areas that require light to be minimized Available in a wide range of fabrics allowing you to meet any lighting, privacy or design requirements Sheer/translucent Blockout 3 design styles to choose from to give a simple & stylish window furnishing effect Plain Panel Sewless (aluminium back extrusion) Plantation (timber battens)

5 Panel Glide Product Overview Panel Glide Styles All Side Edges are CUT 1. Plain Panel Plain fabric panels - highlight fabric feature No extrusions or battens attached Softer fabrics at minimum widths may cup 2. Sewless (aluminium back extrusion) Beige Aluminium batten on rear side Pleat(s) on front side of fabric Plain Style Pleat spacing varies from 250 to 350mm No sewing eliminates pin (light) holes in fabric Elegant, neat and clean finish Sewless Style 3. Plantation (timber battens) Timber ½ round batten to the front of the blind Rectangular timber batten to the rear of the blind No sewing eliminates pin (light) holes in fabric Hang straighter & flatter with batten support Plantation Style

6 Sales Product Training Contents for Module 4 Panel Glide 1. Overview Operation & Advantages Product Overview Operation Options 2. Fabrics Fabric Collection Important Information 3. Product Information Control System Options Components Valance Options 4. Measuring Guidelines 5. Child Safety 6. Common Problems, Causes & Solutions 7. Summary 8. Knowledge & Learning Assessment Test

7 JPM Fabric Collection 17 th September 2011 AVAILABLE FABICS Max Blind Width Roman Roller Panel Glide Classic Sewless Batton Standard Roll Reverse Roll Flat Bottom Rail Plain Sewless Batton Arctic 2500 Avoca (BO) 2700 Avoca (T) 2900 Cabaret 2900 Contra 2330 Coastal 2400 Esplanade (BO) 2400 Esplanade (T) 2400 Essentials - FR 2700 Essentials - non FR 2700 Harmony (BO) 2900 Harmony (T) 2900 Kirra (BO) 2900 almond not available for roman classic & max width 2700m Kirra (T) 2700 Lumiere - FR 2400 Natura (BO) 2700 Natura (T) 2700 Outback (BO) 2400 Outback (T) 2400 Shantung - FR 2400 ShanXi (BO) 2400 ShanXi (T) 2400 Siam 2500 Silk Road 2400 Southbank 2400 Sunscreen Coffee 2400 Reflections 2400 Tempo 2400 pepper & slate not available for roman (all style) Urban screen 2900 Vancouver (BO) 2400 Viewscreen 2400

8 Important Information Panel Glide PUCKERING The Sewless style of panels will sometimes show very slight puckering of the fabric. This is unavoidable due to the tension placed on the fabric from the splining (tucking) process. To reduce puckering consider using the Plantation/Villa styles instead of the Sewless style. SETTLING OUT On initial installation the Sewless style of panels may appear short in their drop. However over a short period of time the fabric will settle & sit at the correct drop. Translucent fabrics are more likely to settle more than block out fabrics. The process of settling out is a little unpredictable, the final drop of the blind may vary by up to 10mm.

9 Important Information Panel Glide CUPPING Panel Glides made from Blockout fabrics will usually show some cupping on each of the vertical edges. Cupping is a characteristic & a few millimetres will be considered within acceptable allowance Sewless & Plantation panels fitted with horizontal battens will cup less than plain panels. Long & narrow panels will be more prone to cupping PATTERN MATCH If you order a Panel Glides made with a patterned fabric, please note that the grain of the pattern may not be perfectly horizontal or perfectly vertical. Panels may exhibit up to a few centimetres of variation in the direction of the pattern from one side of the blind to the other. Sometimes the pattern may also give the impression that it is out of square at the points where the fabric rolls into the extrusion pockets.

10 Important Information Panel Glide OVERALL MEASUREMENTS It will be assumed that all the provided widths are factory make sizes, unless specified clearly STANDARD TOLLERANCE +/- 5mm is our standard manufacturing tolerance for widths and drops. We cannot accept claims for blinds made less than +/- 5mm outside the ordered make sizes. CARE & CLEANING Dust can be easily brushed off at regular intervals using a soft cloth, feather duster or a vacuum cleaner with brush attachment. Spot marks may be removed by lightly using a soft gum eraser

11 Important Information Panel Glide WAND OPERATION The wand should be operated directly under the track in a motion following the direction of the track to avoid unlocking of the track sliders. Operating the wand using a pulling action at 45 deg or at a horizontal position will result in unlocking of the track sliders & the panels The client should be instructed on the correct operation of the wand stick. Warranty claims will not be accepted for incorrect wand operation.

12 Sales Product Training Contents for Module 10.4 Panel Glide 1. Overview Operation & Advantages Product Overview Operation Options 2. Fabrics Fabric Collection Important Information 3. Product Information Control System Options Components Valance Options 4. Measuring Guidelines 5. Child Safety 6. Common Problems, Causes & Solutions 7. Summary 8. Knowledge & Learning Assessment Test

13 Product Information Panel Sizes Opening Sizes Suit Window Opening Size from 360mm Min to 5,400mm Max. Width Maximum Drop 3,000mm Panel Width Panel width will vary according to the width of the blind & the number of panels. The exact panel width is calculated by the factory to include overlaps Recommended panel width is 450 to 900mm Maximum panel width is 1,200mm (plus overlap of 50 to 70mm) not recommended for Plain NOTE; Larger width panels may obstruct too much of the window area when stacked back Panel Fabric Overlap Approximately 50 to 70mm

14 Product Information Panel Layout Options x Rear O Rear O Front x Front Layout A Drawing panels to open from Right to Left stacking to the front Layout B Drawing panels to open from Right to Left stacking to the back o Rear X Rear X Front O Front Layout C Drawing panels to open from Left to Right stacking to the back Layout D Drawing panels to open from Left to Right stacking to the front x o o x Rear Front x o X o Rear Front Layout E Drawing panels to open from Centre to Left & Right stacking to the back Layout F Drawing panels to open from Centre to Left & Right stacking to the front Note Layout E or F for Centre opening panels can only have the following configurations; 2 Tracks - 3 Panels 3 Tracks - 5 Panels 4 Tracks - 7 Panels 5 Tracks - 9 Panels

15 Product Information Panel Glide Options Operation Hand operation by wand attached to the end of the panel Standard wand length is 1,000mm long Wand colours White, Black & Grey Panel Fabric Attachment All styles of panels are attached to the track sliders with VELCRO Base of Panel - PVC lath enclosed in 30mm sewn pocket Side View of Panel Bottom Front View of Panel Bottom Velcro Panel Attachment

16 Product Information Panel Glide Tracks Maximum track length is 1,800mm. Track for wider openings WILL be supplied in 2 or more pieces with a connector Powder coated aluminium extrusion Polypropylene sliders Track Colour Available in White, Black & Grey

17 Product Information Panel Glide Track Brackets Track Dimensions Width Depth Outside Mount Projection 2 Panel Track Panel Track Panel Track Panel Track Inside Mount Brackets Powder coated spring clip for ceiling fit Outside Mount Brackets L Shaped powder coated bracket with adjustable spring clip

18 Product Information Components - Plantation Battens For Plantation Style Only Timber Batten Colours 1. White 2. Alabaster 3. Natural 4. Baltic 5. Teak 6. Cherry 7. Brown 8. Black Timber Batten Dimensions Front of blind Half round profile 12mm wide x 8mm deep Back of Blind Flat profile 12mm wide x 5mm deep

19 Product Information Valance Options Linear Valance 100mm & 140mm deep in PVC extrusion Colours options are Cotta & Mist Can be fitted with coordinating fabric insert Maximum lengths of 2,900mm longer lengths specify if joiners required. Fabric join will be visible Specify if mitred corners are required & return length. Optional Valance Joining Plate for >2,400 long

20 Sales Product Training Contents for Module 10.4 Panel Glide 1. Overview Operation & Advantages Product Overview Operation Options 2. Fabrics Fabric Collection Important Information 3. Product Information Control System Options Components Valance Options 4. Measuring Guidelines 5. Child Safety 6. Common Problems, Causes & Solutions 7. Summary 8. Knowledge & Learning Assessment Test

21 Measuring Guidelines The Importance of Accurate Information 67% of errors at the quotation stage Mis-measured 27% of errors at the order entry stage Know how your product fits Measure, write down & check measure Write clearly 0, 6 or 9?, 1, 4 or 7 Write any additional instructions

22 Measuring Guidelines Guidelines to Help Determine the Number of Panels 1. Measure the width and drop of the opening for the panel glide blind. 2. Determine No. of panels you require. Recommended panel width is 450 to 900mm 3. Determine an approximate width of the panel, divide the blind width by number of panels 4. The factory will calculate the precise panel width to include the overlaps & make appropriate reductions for the product type & fixing position 5. Very important to show client & gain approval where the panels sit on the window and how much of the glass area they will cover when opened. This factor may influence how many panels you decide on, as increasing the number of panels will decrease the panel width & increase glass area when opened. 6. When there is more than one blind in the same room area, it is advised to keep the panel widths (rather than the number of panels) as similar as possible to maintain a consistency in product appearance.

23 Measure neat drop at 3 points Measuring Guidelines Inside Mount for Blind Fitting Inside the Widow Reveal The factory will calculate the precise panel width to include the overlaps. The factory will make the standard deductions for the product type It is industry standard for blinds fitting into the window reveal to sit flush with the front of the reveal. Architrave FACTORY STANDARD DEDUCTIONS PANEL GLIDE BLINDS INSIDE MOUNT WIDTH DEDUCTION INSIDE MOUNT DROP DEDUCTION 4mm 12mm Check that the reveal is deep enough for the track to fit. Depth required will vary with different track size Measure neat width at 3 points WIDTH - Measure neat internal size of reveal Measure at 3 width points - Top, Middle & Bottom USE THE SHORTEST DIMENSION DROP - Measure neat internal size of reveal Measure at 3 width points - Left, Middle & Right USE THE SHORTEST DIMENSION Note: Advise your client if the window reveal is out of square as this can cause irregular light down sides of blind and/or across base of blind. Check there are no protruding handles / locks etc. to interfere with the blind Use a small step ladder to reach the top of high windows

24 Architrave Measure drop at 3 points Measuring Guidelines Outside Mount for Blind Fitting onto Architrave Note; ensure that there is no furnishings etc. sitting under the window that will obstruct the sliding operation of the panels Use a small step ladder to reach the top of high windows FACTORY STANDARD DEDUCTIONS PANEL GLIDE BLINDS OUTSIDE MOUNT WIDTH DEDUCTION OUTSIDE MOUNT DROP DEDUCTION 0mm 15mm WIDTH - Measure outside edge of architrave to outside edge of opposite architrave Measure at 3 width points - Top, Middle & Bottom USE THE WIDEST DIMENSION ADD a minimum of 100mm to OVERALL WIDTH to ensure no architrave is visible down the sides of the blind Measure width at 3 points Check there are no protruding handles / locks etc. to interfere with the blind DROP If going to the floor measure top of architrave to floor Measure at 3 drop points - Left, Middle & Right USE THE SHORTEST DIMENSION Advise client if the drop height varies across the area as this will result in an irregular light gap along base of blind. If going to the base of a window, measure from top of architrave to the base of lower architrave. Add minimum of 70mm to drop to provide better light & sun block

25 Measuring Guidelines Outside Mount for Blind Fitting onto Wall Measure 70mm above opening drop or to top of first brick Measure 150mm past each side of opening width WIDTH Measure minimum of 150mm past each side of window opening. Add 2 x 150 to opening width. Measure 100mm below opening drop or to floor Note; Face fit panels can be extended past the window opening to have panels sitting in front of wall & not obstructing the window area. This is achieved by increasing the width of the panel glide to extend past the window on one side or if centre opening, to extend past on both sides. Check for any obstructions e.g. light fittings DROP If fitting blind into plaster or concrete measure minimum of 70mm above window opening to a minimum of 100mm below window opening or the floor If fitting a blind into brick measure from top of first brick to a minimum of 100mm below window opening or to the floor

26 Sales Product Training Contents for Module 10.4 Panel Glide 1. Overview Operation & Advantages Product Overview Operation Options 2. Fabrics Fabric Collection Important Information 3. Product Information Control System Options Components Valance Options 4. Measuring Guidelines 5. Child Safety 6. Common Problems, Causes & Solutions 7. Summary 8. Knowledge & Learning Assessment Test

27 Child Safety for Panel Glides Important for Safe Installation & Operation Standard WAND operated Panel Glide Product are CHILD SAFE Should chain operated Panel Glide Product be introduced in the future they would have to comply with safety standards as follows; In the sales process inform each customer of the December 2010 ACCC National Safety Standards & our requirement to fit safety labels. All cord or chain operated blinds are fitted with warning labels advising of child safety risks. Cord cleats supplied & fitted to tie up loose cords Keep cots and furniture away from window covering cords, and install & use safety devices that remove the cord loop or reduce access to cords.

28 Sales Product Training Contents for Module 10.4 Panel Glide 1. Overview Operation & Advantages Product Overview Operation Options 2. Fabrics Fabric Collection Important Information 3. Product Information Control System Options Components Valance Options 4. Measuring Guidelines 5. Child Safety 6. Common Problems, Causes & Solutions 7. Summary 8. Knowledge & Learning Assessment Test

29 Common Problems, Causes & Solutions Problem Possible Cause Possible Solution Blinds too wide & installer can t fit in reveal Common problem in units with rendered walls Measure top of window reveal to check if narrower Blind 6mm too short Panel Glides are made shorter to allow for settling out after installation Explain to client drop will settle out after installation. Blind sold at 6,000mm long & can only make up to 5,400mm long Panel overlaps do not line up with window frame/mullions Sold outside specification Incorrect No. panels calculated Check maximum sizes when measuring & consider joins to line up with window mullion/frame Involve client in No & width of panels & position of overlaps relative to mullions Blinds hit window & door handles Blinds specified reveal fit Face fit to clear door handles Bedroom window light gaps Customer sensitive to light gaps Recommend flush fitting Roman blinds or curtains

30 Sales Product Training Contents for Module 10.4 Panel Glide 1. Overview Operation & Advantages Product Overview Operation Options 2. Fabrics Fabric Collection Important Information 3. Product Information Control System Options Components Valance Options 4. Measuring Guidelines 5. Child Safety 6. Common Problems, Causes & Solutions 7. Summary 8. Knowledge & Learning Assessment Test

31 Panel Glide Review of This Modules Key Issues Innovative Solutions to Add Value for your Customer Always assess customers budget/decorator goals Custom blind not ready made blind allows for a wide range of solutions Different styles & suitability of different fabrics for Panel Glides you are offering Plain Plantation (timber battens) Sewless (aluminium back extrusion) Important information puckering, settling out, cupping, pattern match, standard tolerance issues Product Information Control System Options Components Valances Measuring guidelines for different types of windows Child safety Common problems

32 Sales Product Training Contents for Module 10.4 Panel Glide 1. Overview Operation & Advantages Product Overview Operation Options 2. Fabrics Fabric Collection Important Information 3. Product Information Control System Options Components Valance Options 4. Measuring Guidelines 5. Child Safety 6. Common Problems, Causes & Solutions 7. Summary 8. Knowledge & Learning Assessment Test

33 Knowledge & Learning Assessment Test Certificate of Achievement