relax. window quotes in 5 minutes.

Transcription

1 relax. window quotes in 5 minutes.

2 5 Golden Rules for Purchasing Replacement Windows. Always deal with the owner of a company. They will be there as long as the compnay exists and will care the most about you. They have everything to lose if they don't do it right.. Never give a down payment. Ever. Any company that knows what they are doing NEVER asks a consumer to pre-pay for services not rendered.. Only deal with a company that has an impeccable reputation. Straight 'A' ratings and 5-star reviews on major review sites speak volumes about a company. Salespeople will tell you what you want to hear. Consumers will tell you what you need to hear. 4. Price means nothing. You are hiring a company to essentially tear your home apart. Do it once and use only the best products and installers. YES that costs more. 5. Enjoy the process. Don't let anyone bully you into a decision. Any high-end brand lets you enjoy the experience on YOUR terms.

3 Zen Windows was founded by Daniel Wolt in 998. After spending more than a decade in the window industry, Mr. Wolt found that it had become a broken model and he set out to reverse that by opening a company that would treat its clients like family. His first step was to align himself with only the best window manufacturers with impeccable reputations and solid, timetested products. From there he hired only the best people in the trade, from customer care concierges to expert window technicians. He then created a company culture in which every employee was trained to adopt a customer comes first ethos. Realizing that most customers had encountered previous dealings with contractors who did not meet their expectations, Mr. Wolt implemented a NO MONEY DOWN policy, ensuring his clients total satisfaction upon completion of their project before any money was to be paid to Zen Windows. Lastly, the Zen Windows model has completely done away with the in-home sales presentation. Zen clients are delighted to be able to shop online on their time with no high-pressure sales. The new model has been a smash success. In its first few years, Zen Windows was praised by The Wall Street Journal, The New York Times and countless other publications and view sites. In 05, based on its unprecedented high ratings with Angie's List, almost every Zen Windows location won their esteemed Super Service Award. Zen was the only retail vendor to be showcased at the National Annual Angie's List Festival of Service in Indianapolis in 05. In 0, Zen Windows was named a 0 Remodeling Magazine BIG 50 Award Winner for its remarkable industry impact. Zen Windows was the only window company, selected out of 685,000 contractors nationally, to be so recognized. In 0, Zen Windows was given the Best of Columbus Award in the Window Installation Contractors category by the U.S. Commerce Association. This prestigious award recognized Zen for the company s ethics, customer service, and overall customer/employee satisfaction. Zen Windows has grown nationally to service almost any major market in the United States. Even with the rapid advancement of technology since Zen s inception, one thing has never changed: all clients deal directly with the owner throughout the entire process. Visit to find the location nearest you.

4 Selling Windows Virtually While a few home improvement companies look to find a way to bypass the in-home sales appointment, one Zen Windows already has When Helene Slutsky, of Columbus, Ohio, looks for a product or service, she does what most people do; she types what she s looking for, plus her ZIP code, into Google s search bar. So, when a few years ago she began preparing her house for sale and realized she needed to replace some windows, she typed window replacement and her ZIP code into the search engine. A company called Zen Windows came up in the results. Slutsky went first to the company s website, then read some reviews. She was particularly intrigued by the idea that an in-home salesperson would not be involved in the transaction and that the sale would take place online. Whether or not she realized it, Slutsky was the ideal Zen customer. She was tech savvy, regularly bought products online, and had had a less-than-positive experience with home improvement salespeople. Fifteen years before, she d set out to replace some windows in a home in Kansas City that she owned and had contacted a local company there. A guy rolls up, opens this pitch book, and starts right in on the hard sell, she recalls. It was intimidating. We Want a Bid Expansion. The first year they signed six dealers. This year there are franchises. I liked that I didn t have to be a salesman, says Denver franchisee and one-time window installer Brandon Mackie, whose wife found Zen in a magazine. Matt Rotondi, a former home improvement company salesperson who owns the Boston franchise, says he found out about Zen when a friend, also in the home improvement business, called to tell him: There s a company that does this online. To which Rotondi responded, There s no way you can do this online. What he found out, he says, is that there is an abundance of prospects prepared to buy windows from a company offering low pressure and plenty of information, and they will do so online. When Zen Windows was founded in 998, one-time home improvement company owner Dan Wolt decided to build his brand around the idea of minimal sales contact. Instead of the five-hour sales presentation some home improvement companies were infamous for, Wolt s would take five minutes. It worked. 4 But eight years ago, when Wolt and his wife were presented with triplets, he had an epiphany: I was working in my house, watching all these UPS and Fed Ex trucks deliver products to people. I thought: if that s the direction things are going in, why not windows? The same day, Wolt got an from a homeowner in Lebanon, Pa. eight hours from Columbus who d read an online article about Zen and wanted a bid on 7 windows. Wolt calculated what it would cost for the project manager and installers to get to Lebanon and back. He worked that into the pricing and sent the bid by . Forty-eight seconds later, bid accepted, Wolt recalls. From that point on, virtual became part of the Zen business model. Going Franchise Moving to online simplified Zen to the point where Wolt was convinced it could be franchised. He launched the franchise three years ago, working with Scott Groves, first franchisee and former Clear Choice Windows executive, whose title is President of National Zen Windows franchisees Brandon Mackie (foreground), Mak Sato (center), and Matt Rotondi (rear), check on their leads while attending the Angie s List Festival of Service event in Indianapolis. Angie s List is a major lead source for the company that sells most of its jobs online. Not Playing That Game Fast-forward to 06 and two things make the idea of selling a job online more appealing. One is technology. Smart phones make electronic communication a near constant for many people, particularly young ones. In addition, technology has evolved on the estimating end as well. Software that can map the dimensions of every square inch of a roof or walls from digital images now makes highly accurate pricing possible without anyone having to whip out a measuring tape. The other change is in consumer awareness. Review sites and social media can often provide homeowners with all of the information

5 they want or need to choose a contractor. Those sites have also blown the whistle on high-pressure sales tactics. Take, for instance, Atlanta homeowner Patrick Scullin. Not long ago, Scullin answered a knock on the door. Canvassers from a home improvement company said that the company was working in the area and would he be interested in a price on new windows? Scullin agreed to a sales appointment the following morning. Then he went online to research the company. Within an hour, he canceled the appointment. I could see from their reviews that all these people [they d done work for] hated them, Scullin says. They put you in a pressure cooker scenario, and then, once you buy, the followthrough is nonexistent. From there, Scullin went back online and contacted Renewal by Andersen (RBA), which sells composite replacement windows. The RBA reps went through an incredible sales presentation, he recalls. After two hours, they spring the price. Our jaws were on the floor. Another hour and two or three price drops later, we told them that this is a significant investment and we re not going to buy today. I m not playing that game. Instead, Scullin ed the local Zen Windows franchise a list of windows and measurements, plus photos of some of the custom windows in his house. Within an hour he had a price, which he accepted. How It Works Interested homeowners either call the local Zen office or ZenWindows.com. The company requests basic information size and number of openings and s the homeowner PDFs of detailed product information. Zen or one of its franchises can then a bid to the homeowner within five minutes, follow up to answer any questions and, if the bid is acceptable, schedule a visit by the company s installation manager. Window prices, Wolt points out, are standardized, so the company knows what materials will cost and can calculate per-opening installation costs based on its relationships with subcontracted installers. We might Google the address, Rotondi says. You need to know how many windows and the color, but it s pretty basic after that. Nine times out of 0, you can give them a price quickly. The appeal to homeowners is not so much the product as it is the process. It s simple and seamless, says Zen franchisee Brad Blavat, in Milwaukee. We make it apparent that we re not going to waste [the homeowner s] time. Into the Future While the old knock-on-the-door sales model may remain effective for some companies selling to certain demographic segments, it s clear that there are plenty of homeowners who will buy differently, given an online option. We know that there is a larger and larger segment of the consumer base that is more educated and tired of games, gimmicks, tricks, Groves says. They want the price, they want information, they want to do their own research and look at reviews. Those are the people we target. Asked why more companies have not followed suit, he cites the traditionalism of the home improvement industry, of people who say, I ve done it this way for 5 years, so it will always work. The reality, he adds, is that the technology is there and it makes the purchasing process so much simpler. Others have noticed. Online retail giant Amazon for instance, is already offering an array of pre-priced services such as toilet replacement ($85.95) through its Amazon Home Services. The question for home improvement companies may be whether or not they have a choice in the matter. Those who buy online once are inclined to want to buy that way again. Slutsky, who says she orders everything from diapers to gluten-free cake mix and softball helmets from Amazon Prime, would be more than open to doing business with contractors in similar fashion if the project didn t involve décor. Buying a new roof, say, would be just fine. I absolutely would get an online quote from someone, she says. I would look at referrals and do my own due diligence. When the Zen production manager arrives at the house, he remeasures and inspects the openings. But the price doesn t change. The initial price given is the price even if the production manager finds rotting wood or other unforeseen conditions, which Wolt says only occurs on about 5 percent of Zen s jobs. Disclaimer: Article originally appeared in Pro Remodeler Magazine

6

7 REMODELER: Dan Wolt, president and founder, Zen Windows, Columbus, Ohio WHAT I LIKE: Soft-Lite Windows For most of his 5 years in business, Dan Wolt sold a variety of window brands. When I decided to take my company national a couple of years ago, I wanted to sell one brand of window and private label it through Zen, he says. Wolt chose Soft Lite because it fit five criteria Zen Windows required: The company had to have been in business for 50 years, be debt free, carry an excellent product, have national distribution, and offer a single point of contact for communication. Communication is key since Zen, now with 8 locations, does business in real time. Orders are placed every day and deliveries happen every day, Wolt says. I needed all of my offices to have a central location that they could call to deal with challenges and answer questions. Wolt says that Soft Lite s quick turnaround is usually just one week, two in some markets, and gives Zen a competitive advantage. I also like that the company doesn t have a corporate feel, he says. I have literally broken bread with the owner. It s a family feel and Zen windows has the same feel. We really relate to that. Disclaimer: Article originally appeared in Remodeling Magazine 7

8 what to expect the zen windows process. Go to and request a quote or call your local office.. Give us some basic information on your window project.. We will you information about our company and products. 4. A bid will be created and ed to you in 5 minutes. 5. We will follow up with you to see if you have any additional questions. 6. Once you accept the bid, we will schedule a time for our installation manager to come out and measure your windows. 7. Your windows will be ordered and will arrive in approximately two weeks. 8. Your windows will be installed by expert craftsmen. 9. You don t pay until your windows have been installed and you are 00% happy! 0. Your new windows will now be covered for life. You ll never have to spend another dime on your new windows! Zen Windows makes purchasing replacement windows for your home EASY and AFFORDABLE. That s Zen Windows. 8

9 choose your window style. Zen Windows offers an extensive line of products, with windows in practically every style and size you can imagine from traditional double-hungs to room-expanding bow and bay models. Choose the window operating style below that will give your home the fresh new look you desire. Single Hung Single-hung windows are a beautiful, practical style that incorporates two sashes, one fixed and one that slides up and down. Double Hung The most popular style on the market, double-hung windows feature two operating sashes and provide both beauty and performance. Slider Sliding windows are similar to double hungs, but they operate horizontally to provide a wider, more unobstructed view. Casement Casement windows, which open out to the side, are one of the most thermally efficient window styles offered. Awning An awning window has a hinge on top and opens outward, allowing air to flow up and into the building while keeping out any rain that might fall. Picture Picture windows come in all shapes and sizes, and are fixed windows, rather than made to be opened and closed. Bow/Bay The three-dimensional effects of a bow or bay window will add space, light and viewing area to any home. Garden Garden windows extend outward from the building and have a sloped glass roof to ensure quick water runoff and allow additional sunlight to stream in. 9

10 lotus triple-pane windows from zen Fusion welded sashes and frame are built to be exceptionally strong and durable, which helps prevent air and water infiltration. Full beveled head provides a consistent, contemporary appearance around the top and sides of the window.* Integral lift rail features comfortable, ergonomic design and is significantly stronger and more durable than snap-in lift rails Super Spacer metal-free warm-edge sealing system provides optimal reduction of heat and cold transfer around the glass perimeter. Certa-Force balance system provides smooth and easy operation of double hungs and never requires lubrication or adjustment.* Low-profile tilt latches on double hungs are easy to use and make cleaning a breeze. 7 Screen latch locks screen in place and is aesthetically pleasing.* 4 8 Tight mortise-cut, double-wall sill dam extends inside the jamb for better protection against air and water infiltration.* * Feature not shown in photo AAMA Gold Label Certification Air: 0.06 cfm at 5 mph 5 times better than industry minimum of 0.0 cfm Water: R40 48 mph 8 rain per hour.5 times better than industry minimum of mph Structural: DP 45 6 mph 0 Delta heavy-duty lock secures sashes and offers maximum weather protection. Fiberglass reinforcement in the meeting rail ensures maximum structural performance and enhances the security of the window. Heavy-duty vent lock allows the window to remain partially open for ventilation. Comfort Foam in the frame is an excellent insulator that improves the window's thermal effectiveness.

11 lotus glass & product options HIGH-PERFORMANCE ULTRA S GLASS Lotus Windows come standard with the technologically advanced, triple-pane Ultra S glass system. Ultra S features double-strength glass, two high-performance Low-E coatings, metal-free Super Spacer system and argon gas a combination that will provide the best possible thermal performance for your home and save you money on energy costs! (Ultra S is the standard glass system used for Northern climate zones; Southern climate zones use the same system, but with a Solar Low-E coating designed for that region.) Zen also offers practically endless possibilities for various glass, spacer and Low-E combinations, if you prefer to choose another glass. From double- or triple-glass configurations to several different Low-E coatings and spacer options, Zen has OPTIONS FOR CUSTOMIZATION Zen also offers you countless ways to custom design your new Lotus Windows to match your home. You can choose from a wide array of product options, including the following: Inside High-performance Low-E Coating Clear Glass Argon Gas Super Spacer Internal grids will give your Lotus Windows the look and feel of true divided-lite windows without the hassles! Because they re between the glass panes, these grids allow for easy cleaning. Our exquisitely beautiful grids are available in both a contoured or flat design and with several distinctive patterns. VINYL COLORS INTERIOR/EXTERIOR SOFT-WHITE BEIGE *GARDEN WINDOWS NOT AVAILABLE IN BEIGE OR WOODGRAINS. PRINTED IMAGES OF COLORS VARY, SO PLEASE ASK YOUR WINDOW PROFESSIONAL TO SEE ACTUAL SAMPLES. SURE-COAT STANDARD EXTERIOR PVC BOND COLORS INTERIOR WOODGRAIN COLORS* BRAZILIAN CHERRY MEDIUM OAK CHERRY LIGHT OAK Lotus picture windows are available in many specialty shapes, all custom built to fit your home s uniquely shaped openings perfectly. We offer practically any shape you can imagine, from circle-tops to pentagons to octagons and much more. An array of decorative glass options will give your new Lotus Windows a unique and even more attractive appearance. You can select from a variety of stunning leaded glass designs, or etched glass alternatives for a more subtle, yet beautifully elegant look. CHAMPAGNE 0 COASTAL DUNE 08 ALMOND 0 SANDSTONE 7 COLONIAL IVORY SIERRA 8 TERRATONE 5 BRONZE ROYAL BROWN 4 ROSEWOOD 57 FOREST GREEN 78 WEDGEWOOD BLUE 9 BLACK 09 GRAY 9

12 nirvana double-pane windows from zen Fusion welded sashes and frame are built to be exceptionally strong and durable, which helps prevent air and water infiltration. Exterior beveled mainframe with drip cap provides contemporary beauty and style.* Integral lift rail features comfortable, ergonomic design and is significantly stronger and more durable than snap-in lift rails. 4 Intercept warm-edge spacer and sealant system is fully automated for condensation resistance and seal integrity. 5 5 Certa-Force balance system provides smooth and easy operation of double hungs and never requires lubrication or adjustment.* Heavy-duty vent lock allows window to remain partially open for ventilation.* 7 Metal reinforcement in the meeting rail ensures maximum structural performance and enhances the security of the window.* 4 8 Comfort Foam in the frame is an excellent insulator that improves the window's thermal effectiveness.* * Feature not shown in photo AAMA Gold Label Certification Air: 0.07 cfm at 5 mph 4. times better than industry minimum of 0.0 cfm Water: R45 5 mph 8 rain per hour.5 time better than industry minimum mph Structural: DP 45 6 mph Delta heavy-duty lock secures sashes and offers maximum weather protection. Q-Lon compression gasket system adds barriers and diversions for exceptional water resistance. Low-profile tilt latches on double hungs are easy to use and make cleaning a breeze. Dura-Sill engineered sloped sill, featuring a double-wall sill dam, creates a super-strong bond between sill and jamb for maximum weather protection.

13 nirvana glass & product options HIGH-PERFORMANCE LOW-E PLUS GLASS Nirvana Windows come standard with the technologically advanced, double-insulating Low-E Plus glass system. Low-E Plus features double-strength glass, a high-performance Low-E coating, stainless steel Intercept spacer system and argon gas a combination that will provide superb energy efficiency and help lower your energy bills! (Low-E Plus is the standard glass system used for Northern climate zones; Southern climate zones use the same system, but with a Solar Low-E coating designed for that region.) If you wish to upgrade, Zen offers practically endless possibilities for various glass, spacer and Low-E combinations. From double- or triple-glass configurations to several different Low-E coatings and spacer options, Zen has you covered so that you can select the best glass option for your home. OPTIONS FOR CUSTOMIZATION Zen also offers you countless ways to custom design your new Nirvana Windows to match your home. You can choose from a wide array of product options, including the following: VINYL COLORS INTERIOR/EXTERIOR INTERIOR WOODGRAIN COLORS* Inside High-performance Low-E Coating Argon Gas Stainless Steel Intercept Internal grids will give your Nirvana Windows the look and feel of true divided-lite windows without the hassles! Because they re between the glass panes, these grids allow for easy cleaning. Our exquisitely beautiful grids are available in both a contoured or flat design and with several distinctive patterns. Nirvana picture windows are available in many specialty shapes, all custom built to fit your home s uniquely shaped openings perfectly. We offer practically any shape you can imagine, from circle-tops to pentagons to octagons and much more. SOFT-WHITE BEIGE BRAZILIAN CHERRY CHERRY *GARDEN WINDOWS NOT AVAILABLE IN BEIGE OR WOODGRAINS. PRINTED IMAGES OF COLORS VARY, SO PLEASE ASK YOUR WINDOW PROFESSIONAL TO SEE ACTUAL SAMPLES. MEDIUM OAK LIGHT OAK Optional BetterVue screen cloth gives you more airflow and a clearer view of the outdoors while increasing insect protection. SURE-COAT STANDARD EXTERIOR PVC BOND COLORS CHAMPAGNE 0 COLONIAL IVORY ROYAL BROWN 4 COASTAL DUNE 08 SIERRA 8 ROSEWOOD 57 ALMOND 0 TERRATONE 5 FOREST GREEN 78 SANDSTONE 7 BRONZE WEDGEWOOD BLUE 9 An array of decorative glass options will give your new Nirvana Windows a unique and even more attractive appearance. You can select from a variety of stunning leaded glass designs, or etched glass alternatives for a more subtle, yet beautifully elegant look. BLACK 09 GRAY 9

14 karma everyday windows from zen Fusion welded sashes and frame are built to be exceptionally strong and durable, which helps prevent air and water infiltration. Dual-fin, wool-pile weather stripping protects around the perimeter of all sashes to fight air infiltration. 4 Certa-Force balance system provides smooth and easy operation of double hungs and never requires lubrication or adjustment. Integral lift rail features comfortable, ergonomic design and is significantly stronger and more durable than snap-in lift rails. 5 Intercept warm-edge spacer and sealant system is fully automated for condensation resistance and seal integrity. 6 Extruded metal screen frame features unobtrusive black fabric and matching black spline. * 7 Optional metal reinforcement in the meeting rail and bottom sash rail ensures maximum structural performance and enhances the security of the window.* * Feature not shown in photo. 4 5 AAMA Gold Label Certification Air: 0.07 cfm at 5 mph 4. times better than industry minimum of 0.0 cfm Water: R5 45 mph 8 rain per hour.4 times over industry minimum mph Structural: DP 5 4 mph Dura-Sill engineered sloped sill, featuring a double-wall sill dam, creates a super-strong bond between sill and jamb for maximum weather protection. Soft-Seal straddle gasket is a closed-cell neoprene cushion-gasket under the sash that straddles the sill rail and helps prevent air and water infiltration. Cam-Action lock features durable zinc-cast design that pulls sashes and mechanical interlock tightly together to prevent air infiltration. Vent stop,when deployed, will limit sash travel to allow for ventilation while still providing a degree of safety. 4

15 karma glass & product options HIGH-PERFORMANCE LOW-E NEZ GLASS Karma Windows come standard with the sophisticated, double-insulating Low-E NEZ glass system. Low-E NEZ incorporates single-strength glass, a high-performance Low-E coating, stainless steel Intercept spacer system and argon gas a blend of technologies that will provide excellent energy efficiency and significantly improved comfort in your home! (Low-E NEZ is the standard glass system used for Northern climate zones; Southern climate zones use the same system, but with a Solar Low-E coating designed for that region.) If you wish to upgrade, Zen offers practically endless possibilities for various glass, spacer and Low-E combinations. From double- or triple-glass configurations to several different Low-E coatings and spacer options, Zen has you covered so that you can select the best glass option for your home. OPTIONS FOR CUSTOMIZATION Zen also offers you countless ways to custom design your new Karma Windows to match your home. You can choose from a wide array of product options, including the following: VINYL COLORS INTERIOR/EXTERIOR SOFT-WHITE *BEIGE Inside High-performance Low-E Coating Argon Gas Stainless Steel Intercept Internal grids will give your Karma Windows the look and feel of true divided-lite windows without the hassles! Because they re between the glass panes, these grids allow for easy cleaning. Our exquisitely beautiful grids are available in both a contoured or flat design and with several distinctive patterns. Karma picture windows are available in many specialty shapes, all custom built to fit your home s uniquely shaped openings perfectly. We offer practically any shape you can imagine, from circle-tops to pentagons to octagons and much more. **BROWN *GARDEN WINDOWS NOT AVAILABLE IN BEIGE * * BROWN IS AAMA SILVER LABEL RATED PRINTED IMAGES OF COLORS VARY, SO PLEASE ASK YOUR WINDOW PROFESSIONAL TO SEE ACTUAL SAMPLES. Optional BetterVue screen cloth gives you more airflow and a clearer view of the outdoors while increasing insect protection. An array of decorative glass options will give your new Karma Windows a unique and even more attractive appearance. You can select from a variety of stunning leaded glass designs, or etched glass alternatives for a more subtle, yet beautifully elegant look. 5

16 GLASS SYSTEM ENERGY EFFICIENCY SOUND REDUCTION SECURITY UV BLOCKING DETAILS Lotus* Solar Ultra S Air: 0.06 cfm Ultra S Air: 0.06 cfm Whole-Window U-Factor = 0. SHGC = 0.9 Whole-Window U-Factor = 0. SHGC = CLIMATE CONTROL PLUS LOW- EMISSIVITY COATING. CLIMATE CONTROL LOW-EMISSIVITY COATING. ARGON GAS BETWEEN GLASS PANES 4. SUPER SPACER. CLIMATE CONTROL LOW-EMISSIVITY COATING. ARGON GAS BETWEEN GLASS PANES. SUPER SPACER Nirvana Solar Low-E/A Air: 0.07 cfm Low-E/A Air: 0.07 cfm Whole-Window U-Factor = 0.8 SHGC = 0. Whole-Window U-Factor = 0.9 SHGC = 0.8. CLIMATE CONTROL PLUS LOW- EMISSIVITY COATING. ARGON GAS BETWEEN GLASS PANES. INTERCEPT STAINLESS STEEL SPACER. CLIMATE CONTROL LOW-EMISSIVITY COATING. ARGON GAS BETWEEN GLASS PANES. INTERCEPT STAINLESS STEEL SPACER Karma Solar Low-E/A Air: 0.07 cfm Low-E NEZ Air: 0.07 cfm Whole-Window U-Factor = 0.8 SHGC = 0. Whole-Window U-Factor = 0.9 SHGC = 0.7 ALL VALUES SHOWN ARE FOR DOUBLE-STRENGTH GLASS SYSTEMS IN LOTUS & NIRVANA DOUBLE-HUNG WINDOWS AND SINGLE-STRENGTH IN KARMA WINDOWS. PERFORMANCE WILL VARY WITH OTHER WINDOW OPERATING STYLES.. CLIMATE CONTROL PLUS LOW- EMISSIVITY COATING. ARGON GAS BETWEEN GLASS PANES. INTERCEPT STAINLESS STEEL SPACER. CLIMATE CONTROL LOW-EMISSIVITY COATING. ARGON GAS BETWEEN GLASS PANES. INTERCEPT STAINLESS STEEL SPACER * IN NORTHERN REGIONS, LOTUS WINDOWS ARE STANDARD WITH ULTRA S GLASS; IN SOUTHERN REGIONS, THESE WINDOWS ARE STANDARD WITH SOLAR ULTRA S GLASS. THE SOLAR LOW-E COATING PROVIDES BETTER SHGC RATINGS, WHICH IS IMPORTANT IN WARMER CLIMATES WHERE COOLING SYSTEMS RUN MOST OFTEN. LOTUS WINDOWS CAN ALSO BE PURCHASED WITH SOLAR LOW-E DOUBLE-PANE GLASS IF DESIRED. lotus nirvana karma Comprehensive transferrable lifetime warranty Panes triple double double Low E Argon Fusion welded corners Vinyl colors white, beige white, beige white, beige Self-cleaning glass available available available Double-strength glass Extruded screen frame BetterVue screen Screen latch Exterior colors unlimited unlimited Woodgrain Laminate interior Reinforced meeting rail fiberglass metal Foam filled frame & sash 6

17 dharma patio doors from zen Zen's stylish, durable and energy-efficient sliding patio doors are built tough to operate smoothly and reliably for decades while still giving your home an elegant, beautiful appearance. What makes these doors truly exceptional is that they balance practicality with the luxury and style you desire. Dharma doors offer many unique features and outstanding benefits, as well as a large array of options for customization. Cove-moulded sash stiles and rails are -/ wide, which provides for a slimmer-looking sash and allows for more viewing area through the glass. UltraSmart triple-fin weather stripping with UltraFresh antimicrobial protection minimizes drafts, dust and pollen, as well as enhances energy efficiency. 4 Comfort Foam in the frame, rails and stiles is an excellent insulator that improves the door s thermal effectiveness. Available in four durable painted color finishes, each Allure handle set is keyed on the exterior and activates a heavy-duty stainless-steel, two-point locking mechanism.* * Feature not shown in photo. Metal reinforcement in all vertical sash stiles makes Dharma doors exceptionally strong and durable. Corrosive-resistant, heavy-duty, ball-bearing -/4 dual wheel keeps your door reliably on track. Two-point mortise locking system securely locks the door into the jamb. An aluminum-capped threshold provides durability and longevity in the area of the door that catches continual abuse from foot traffic. 7

18 dharma glass & product options HIGH-PERFORMANCE LOW-E PLUS GLASS Dharma Sliding Patio Doors come standard with the technologically advanced, double-insulating Low-E Plus glass system. Low-E Plus features double-strength glass, a highperformance Low-E coating, stainless steel Intercept spacer system and argon gas a combination that will provide superior energy efficiency, improved comfort and lower home energy bills! If you wish to upgrade, Zen offers practically endless possibilities for various glass, spacer and Low-E combinations. From doubleor triple-glass configurations to several different Low-E coatings and spacer options, Zen has you covered so that you can select the best glass option for your new patio door. OPTIONS FOR CUSTOMIZATION Zen also offers you a plethora of ways to custom design your new sliding patio doors. Whether you want to coordinate or contrast your door to the style of your home, add a splash of elegance with decorative glass, or go a more traditional route, Zen has an option that will work. You can choose from a wide array of product options, including the following: VINYL COLORS INTERIOR/EXTERIOR SOFT-WHITE **BROWN BEIGE * WOODGRAINS ONLY AVAILABLE IN SOFT-WHITE OR BEIGE VINYL. * * BROWN IS AAMA SILVER LABEL RATED SURE-COAT STANDARD EXTERIOR PVC BOND COLORS INTERIOR WOODGRAIN COLORS* BRAZILIAN MEDIUM OAK CHERRY LIGHT OAK Inside High-performance Low-E Coating Argon Gas Stainless Steel Intercept Internal grids will give your Dharma Patio Doors the look and feel of true divided-lite doors without the hassles because they re between the glass panes! These beautiful grids are available in both a contoured or flat design and with several distinctive patterns. An array of decorative glass options will give your new Dharma patio doors a unique and even more attractive appearance. You can select from a variety of stunning leaded glass designs, or etched glass alternatives for a more subtle, yet beautifully elegant look. CHAMPAGNE 0 COLONIAL IVORY ROYAL BROWN 4 COASTAL DUNE 08 SIERRA 8 ROSEWOOD 57 ALMOND 0 TERRATONE 5 FOREST GREEN 78 SANDSTONE 7 BRONZE WEDGEWOOD BLUE 9 Optional heavy-duty vent-stops at the top or base of the door ToeBolt or ThumBolt prevent the door from opening more than three inches while still allowing for some ventilation. BLACK 09 FOIL LAMINATE STANDARD EXTERIOR X-ANTIQUE BRONZE GRAY 9 PVC BOND STANDARD EXTERIOR COLORS MATCHED TO FOIL LAMINATE X-ANTIQUE BRONZE Stunning Signature handles are available in four polyurethane-coated metal colors, and provide the same exceptional security as standard Allure handles. PRINTED IMAGES OF COLORS VARY, SO PLEASE ASK YOUR WINDOW PROFESSIONAL TO SEE ACTUAL SAMPLES. 8

19 awardwinning formula for success Angie s List Super Service Award Remodeling Magazine s Industry Impact Award Winner Remodeling Magazine s REMODELING Big50 Award The Best Window Company Out There! Remodeling Magazine doing replacement windows differently... A replacement window company so unique that it redefines the industry... Biz.Yahoo.com Buying windows shouldn t be painful; it should be simple and Zen Windows has built its business on this premise. Rather than sales and commissions driving the company forward, Zen has distinguished itself from competitors by providing intense personal attention, high-quality products and extremely professional technicians. Zen s simple, pleasant experience has gained traction in the industry and allowed the company to grow from a local company in Columbus, Ohio, into a strong national brand with numerous locations around the country. Featured in: About.com (The New York Times) Azobuild.com Biz.Yahoo.com Columbus Business First Door & Window Market Magazine Remodeling Magazine Replacement Contractor Replacement Window Journal Groupon.com Kudzu.com Angieslist.com 9

20 Our Locations Zen National Headquarters Columbus, Ohio Atlanta, GA Austin, TX Baltimore, MD Birmingham, AL Boston, MA Central PA Charlotte, NC Cincinnati, OH Cleveland, OH Columbia, SC Columbus, GA Concord, NH Dallas-Fort Worth, TX Dayton, OH Denver, CO Des Moines, IA Detroit, MI Fort Wayne, IN Houston, TX Huntsville, AL Kansas City, MO Lexington, KY Little Rock, AR Louisville, KY Macon, GA Milwaukee, WI Minneapolis, MN (Twin Cities) Nashville, TN Orlando, FL Philadelphia, PA Pittsburgh, PA Portland, ME Raleigh/Durham, NC Roanoke, VA San Antonio, TX Southern New Jersey Springfield, MO St. Louis, MO Tulsa, OK Washington, DC More locations coming soon! Go to for the location nearest you.