PRODUCT INFORMATION FOR CHARLES RUPERT DESIGNS WALLPAPERS October 2007

Transcription

1 PRODUCT INFORMATION FOR CHARLES RUPERT DESIGNS WALLPAPERS October 2007 This information is divided into four sections: 1. Product Information 2. Installation Information 3. Ordering Information 4. Eco Information (Specialized extra information) 1. PRODUCT INFORMATION: ROLL SIZE: All wallpapers are fully trimmed and packaged as a North American double roll. Each double roll is 20 1/2 wide by 33 long and covers just over 56 square feet. PATTERN REPEAT: The vertical pattern repeat for each design is given in inches on the reverse of each wallpaper sample, book page, or on the memo samples. PATTERN MATCHING: All wallpaper designs as of October 2007 are straight matched patterns. PAPER BASE: The wallpaper base is a formaldehyde free mechanical wood pulp paper from sustainable managed forests, produced in highly regulated European paper mills. The standard paper base for all the papers is either 120g or 150g weight. The Downing wallpaper (WP 8001) only is printed in the USA on a slightly thinner paper base than all other wallpapers. PRINTING: These wallpapers are printed using water based inks and coatings. Most of Charles Rupert Designs wallpapers are traditionally printed on vintage surface print machines. Some of the wallpapers are printed on flexographic machines, and a few by a combined flexographic/surface print process. The subtle variations in shade and pattern are characteristic of these printing processes. COUNTRY OF ORIGIN: All wallpapers are printed in the U.K., except the Downing wallpaper, (WP 8001), which is printed in the USA. SPECIAL GOLD LACQUER WALLPAPERS: Two wallpapers, the Vine WP and Vine WP (only colorways #1 and #3) are double printed using a gold lacquer technique. Small traces of the gold ink powder may remain on the paper s surface due to static electricity. This may be visible when handling or installing these wallpapers, and can be removed by careful wiping down during installation. The gold printing itself is not coming off. with water according to manufacturer s instructions. Pre mixed, clear, starch based adhesives may also be used.

2 Do not use clay based adhesives meant for vinyl wallcoverings as they will cause staining. FIRE RATING: All wallpapers are currently classified as U.K. Class O fire rating. WASHABILITY: These wallpapers have a light matte protective coating that can be gently wiped with a moist sponge. Do not scrub or use abrasive cleaners. BATHROOM / POWDER ROOM USE: These wallpapers can be installed in bathrooms or powder rooms provided there is adequate ventilation in the room, and moisture does not condense on the walls. They are not recommended for areas likely to be directly splashed, such as behind sinks, bathtubs or toilets. 2. INSTALLATION INFORMATION There are special instructions beyond usual good practice to install these wallpapers. CHECK BATCHES: Inspect all rolls before hanging to ensure that all rolls are from the same batch and in good condition. HANGING THE PAPER: Walls should be clean, firm and dry. Roughen painted surfaces with sandpaper. Remove all old wallcoverings and fill holes and cracks. Apply a size to absorbent coatings such as new drywall or plaster. Before cutting, check first for pattern matching and that the pattern is the right way up. Apply an even coat of paste (see PASTES & ADHESIVES), ensuring the edges are well covered. Gently fold and book the wallpaper, allowing about 4 to 5 minutes. Do not over book (ie: over soak) these wallpapers. Only paste one length at a time. Use a plumb line to ensure the first length of wallpaper is hung straight. Smooth the wallpaper with a paper hanging brush from the center to the edges to expel any bubbles trapped behind the paper. Do not use a plastic smoother as these can sometimes burnish the surface of the paper. Site conditions are beyond our control. Check results after hanging one roll. We cannot accept any claims for labor costs or consequential loss. with water according to manufacturer s instructions. Pre mixed, clear, starch based adhesives may also be used. Do not use clay based adhesives meant for vinyl wallcoverings as they will cause staining. ADDITIONAL COATINGS: We do not recommend the use of any additional aftermarket coatings intended to increase washability of the wallpaper. The use of any such coatings is solely the responsibility of the customer and the installer.

3 3. ORDERING INFORMATION: STOCK: All goods are warehoused in Victoria B.C. Canada. Information regarding stock and availability of specific batch numbers can be obtained by Stark Wallcovering with a same day phone call or e mail to Charles Rupert Designs Offices and Showroom (250) Please note: B.C. is on Pacific Time (3 hours behind New York) HOLDS & RESERVES: We can hold / reserve stock for 10 business days upon request. MIMIMUM ORDERS: Minimum order for wallpaper is one double roll. Fabrics are one yard minimum, with incremental 1/2 yard cuts beyond that. RETURNS: All goods are shipped internationally from the warehouse in Canada into the USA. Due to international shipping we cannot accept returns. 4. ECO INFORMATION This is additional, specialized information with more detail for customers with further environmental questions. PAPER BASE: The wallpaper base is a formaldehyde free mechanical wood pulp paper from sustainable managed forests, and produced in highly regulated European paper mills. The mechanical wood pulp process uses significantly less wood than the chemical wood pulp process. Mechanical pulps are not a major cause for environmental concern since the process produces mostly benign by products such as water. PRINTING: The inks and coatings used in the printing process have a high percentage of naturally occurring fillers and pigments including china clays, limestones, ochres, oxides and other natural pigments. No pigments are used which contain lead or other heavy metals. The inks and coatings are water based with very low VOC (volatile organic compound) levels. with water according to manufacturer s instructions. These pastes produce no VOCs (volatile organic compounds). Pre mixed, clear, starch based adhesives may also be used. The composition of these adhesives will vary slightly between manufacturers, so the Material Safety Data Sheets (MSDS) supplied by the manufacturer of the paste should be consulted to check for any concerns. These adhesives are generally OSHA rated as non hazardous, with very low VOC s. We recommend that a quality paper liner be used under our wallcoverings. Please consult with your paper hanger prior to installation. WCR October 26, 2007

4 CAUTION We recommend that a quality paper liner be used under our wallcoverings. Please consult with your paper hanger prior to installation. ARE YOU CERTAIN THIS IS THE CORRECT PRODUCT AND COLOR? IMMEDIATELY UPON RECEIPT PLEASE OPEN SHIPMENT AND CHECK IF NUMBER, COLOR, FACE AND DESCRIPTION CORRESPOND WITH DECORATOR S ORDER. ALL RETURNS MUST BE AUTHORIZED BY US IN WRITING. After receipt of shipping label from our Customer Service Department, returns must be sent to: Stark Wallcovering Warehouse, Rockaway Boulevard, Ozone Park, New York , Attn: Peter Lefkowitz. No returns or credits allowed after product has been cut or treated. Due to the irregular nature of natural products, variations in color and texture may occur within one roll or from run to run. This is an inherent characteristic. Color and pattern variations are desirable and normal elements. There may be variations in dye lot. Actual color is not guaranteed and there is no guarantee against fading. Unless a wallcovering is specifically sold as washable, neither paste nor water should be allowed to contact the decorative (front) surface. Use only a paper hanger experienced in the installation of fine quality wallcoverings. NO RETURNS: Beyond 30 Days From Invoice Date On less than 10 rolls On Non Inventory Items On Plain Ground Stock On Custom Orders On Exported or Special Orders On Treated Wallcovering On Cut Yardage On Opened Rolls On Discontinued Items On Limited Stock Items We Will Not Accept Any Claims for Labor Costs. AUTHORIZED RETURNS ARE SUBJECT TO A 25% to 50% RESTOCKING CHARGE. Contact Customer Service Department. We recommend the use of paper hangers who are members of The National Guild of Professional Paper hangers. NOTE: The highest quality of workmanship is employed in the production of this wallcovering. Careful inspection is made before shipment, however final inspection and approval are the ultimate responsibilities of the customer. Correct design and color should be checked before the wallcovering is cut or hung. CAUTION Due to the possibility of differences in dye lots, we recommend that all fabrics and wallpapers be in your possession before any work is started. Paints and special dye jobs should be made to match actual fabrics and wallpapers, not sample materials. No claims will be recognized on fabrics or wallcoverings after it has been processed by the purchaser in any way. FOLLOW MANUFACTURER S INSTRUCTIONS:

5 There are many types of wallcovering as well as adhesives on the market. It is important to follow the recommendations made by the manufacturer. You should use the proper adhesive to achieve the best results and fulfill requirements for manufacturer s warranty. STARK WALLCOVERING, Wallcovering Division of Stark Carpet Corp., The D&D Building, 979 Third Avenue, New York NY , Tel: (212) , Fax (212) June 2007