Table of Contents. Greer Community Master Plan. Letter of Transmittal. Planning Philosophy Statement

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1 Statement of Qualifications Greer Community Master Plan Greer, South Carolina The Partnership for Tomorrow July 8, 2013

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4 Table of Contents Greer Community Master Plan Letter of Transmittal Section 1 Title Sheet Section 2 Background Information Section 3 Relevant Experience Section 4 Organization Chart Section 5 References Section 6 Planning Philosophy Statement Appendix Resumes This proposal is double sided to save paper. All paper is FSC Certified, 30% post-consumer content.

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6 Title Sheet Greer Community Master Plan Milone & MacBroom, Inc. is pleased to submit our proposal to The Partnership for Tomorrow to provide urban planning and design services to help guide the development of a master plan for the City of Greer and the greater Greer community. Mr. Michael Looney, AICP, Associate will serve as Project Manager for this assignment. His contact information is listed below: Mr. Michael Looney, AICP, Associate Milone & MacBroom, Inc. 99 Realty Drive Cheshire, CT (203) phone (203) fax 1

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8 Background Information Greer Community Master Plan INTRODUCTION TO FIRM The Planning Group of Milone & MacBroom, Inc. will take the lead for this assignment. The Planning Group is located in Milone & MacBroom, Inc. s Cheshire, Connecticut branch office. In addition to its Cheshire headquarters, Milone & MacBroom, Inc. maintains four branch offices in Maine, Vermont, Massachusetts, and South Carolina. Our South Carolina branch office is conveniently located in the City of Greenville. The principals of the Planning Group have over 40 years each of professional experience in the public sector and as private consultants. Planning Group staff have successfully completed over 500 assignments ranging from the analysis of individual sites and neighborhood plans to municipal master plans. Areas of expert consultation have included: land use planning; preparation of MMI s Multidisciplinary Service Offerings zoning regulations; market analyses; environmental impact statements; housing needs assessments; village center plans; and strategies for addressing a range of community concerns. This range of planning experience will be particularly important in assisting the Partnership for Tomorrow in preparing the Greer Community Master Plan. A more detailed description of our qualifications and experience is included in Section 3. Milone & MacBroom, Inc. is a multidisciplinary firm founded in 1984, offering services in land use analysis and community planning; landscape architecture; civil engineering; watershed and stormwater management; environmental planning; and regulatory permitting. Our privately owned firm supports a staff of employees representing previous employment in government, academia, and private industry, as well as professional experience in the various design disciplines. The majority of our staff members are located at our office in Cheshire, Connecticut. We take great pride in the creative solutions that we have developed, working with our clients and their communities. PROJECT TEAM QUALIFICATIONS Specific details about individual staff members to be assigned are included in the Project Team Section 4 of this proposal. We believe that our Project Team possesses the skills and expertise required to successfully assist the Partnership for Tomorrow with the preparation of the Greer Community Master Plan. Our strengths in the following areas will enable a smooth and efficient planning process. Multi-Disciplinary Team The Project Team is comprised of certified planners with an array of experience in land use planning, geographic information systems, zoning, housing, economic development and public outreach and stakeholder involvement. In addition to certified planners, the expertise of the firm s licensed engineers, landscape architects and other professional staff who work in water resources, civil engineering, and urban design will aid in specific areas of concern, such as monitoring and predicting the impacts of commercial and residential development on traffic, local infrastructure and natural resources. South Carolina Experience Milone & MacBroom s Greenville, South Carolina branch office has afforded our staff with the opportunity to take part in a number of projects in the Greenville area and Spartanburg County. Planning Group staff provided demographic analysis for the planning for the Spartanburg County Parks Enhancement Plan, as well as researching and reviewing local neighborhood plans in Greenville for those neighborhoods adjacent to the proposed BRT route to help analyze 1

9 Background Information Greer Community Master Plan the potential impacts on these neighborhoods. Milone & MacBroom staff members in other firm groups have also completed substantial parks planning and engineering assignments throughout the state. Extensive Master Plan Experience Project Team members have completed master plans for ten (10) municipalities in the last ten years and are currently working on master plans for three (3) additional communities. These projects include a broad spectrum of communities, from the City of Hartford, CT (pop. 124,893) to the Town of Sprague, CT (pop. 2,988). Our Project Team members have assisted planning and zoning commissions with master plan updates for a number of small rural communities where only specific sections of the master plans were selected for updating and commission members themselves drafted sections of the master plans. A complete list of recent community master plans our firm has completed are included in Section 3 of this proposal. References are included in Section 5 of this proposal. Community Assessment and Demographic Research and Analysis Milone & MacBroom, Inc. staff members are skilled at collecting, analyzing and projecting demographic data for a variety of purposes, from the master planning process to school enrollment projections and redistricting studies, as well as Consolidated Plans and market analyses. Project Team members understand the importance of supplementing traditional data sources, such as the decennial Census and American Community Survey, with local sources, including educational and social service agencies, and the business community. These on-the-ground resources often provide a more thorough understanding of the population and demographic trends in communities. Project Team members have extensive experience effectively working with local resource agencies to incorporate the deep local knowledge in comprehensive planning efforts. Land Use Regulations, Principles and Practices The Project Team has a considerable amount of land use analysis and regulatory experience. Completion of a land use inventory and an analysis of development patterns and trends is an essential part of updating a municipality s master plan. Previous projects have included analysis of land use and zoning characteristics to assess municipal needs at full build-out; land suitability analysis; developing model zoning language to reduce the impacts of various land uses and to promote smart growth and low impact development; zoning regulation review; and complete rewrites of zoning ordinances. GIS Mapping and Analysis Milone & MacBroom, Inc. has led the field in the application of GIS to both planning and engineering assignments. With over a dozen years of experience in GIS applications, the firm has provided creative GIS solutions to a variety of public and private clients. Our GIS capabilities extend to applications that require data development and collection, data modeling and analysis, and cartographic design and mapping. Milone & MacBroom, Inc. utilizes GIS mapping for all master planning assignments. Project Team members recently developed a Land Based Classification System (LBCS) land use inventory and build-out analysis for Burlington, Vermont s Downtown and Waterfront Master Plan, which required extensive and complex GIS analysis and applications. Public Meetings and Outreach We are well aware of the importance of community consensus building for a successful master plan. Our firm s extensive and diverse work experience has provided our Project Team members with unique insights into interacting with a variety of audiences, including resident groups, neighborhood associations, and local boards and commissions in a variety of settings. Project Team members are experienced in obtaining input from various 2

10 Background Information Greer Community Master Plan constituencies, and distilling gathered opinions and ideas into a cohesive work product. Milone & MacBroom, Inc. staff members pride themselves on their ability to work effectively with public and private sector stakeholders, as well as the general public, to forge consensus and achieve the desired outcome for every assignment on which they work. Milone & MacBroom, Inc. Planning Group staff provides comprehensive public involvement services to build consensus and to obtain input from various constituencies. Public involvement is invited by way of publications and media relations, meeting facilitation, and the design and development of public involvement programs. We believe citizen participation is a key component to comprehensive planning efforts. Milone & MacBroom, Inc. suggests developing a citizen participation program and a regular public information program that targets all constituencies. Our master plan citizen participation programs are tailored to each unique community, but generally focus on involving all segments of the community in meaningful participation to help define desired community character, set goals and objectives, and develop strategies for achieving those goals. Outreach usually culminates in town-wide workshops and/ or, when applicable, neighborhood meetings. Analyses and findings will be communicated to the public through postings on the Partnership for Tomorrow s website and the City of Greer s website, local media outlets and other avenues, as recommended by the Steering Committee. Websites and social networking tools can be used not only to disseminate master plan products, but also to solicit feedback from stakeholders. These tools will enhance citizen understanding of planning options and contribute to greater participation in the planning process. PROJECT EXPERIENCE Milone & MacBroom, Inc. s Planning Group has extensive experience in working on planning assignments in communities similar to Greer. In addition to completing master plans in the towns of Newtown, CT (pop. 28,042) and North Haven, CT (pop. 24,033), Planning Group staff members have worked on a wide variety of projects for smaller but vibrant cities. These projects have included preparing a market study and programmatic recommendation for the revitalization of downtown Shelton, CT; completing land use analysis and build-out analyses for a number of municipalities; preparing a Village Land Use and Economic Enhancement Plan for the Town of Marlborough, CT; drafting low-impact development (LID) regulations for Winchester, CT; and assisting in the Bus Rapid Transit & Transit-Oriented Development Feasibility Analysis in Greenville, SC. The Planning Group also has experience in natural resource and open space planning. Staff members completed a Natural Resource and Open Space Analysis for the City of Danbury, CT where Geographic Information System (GIS) technology was utilized to map and analyze the natural resource distribution among the City s remaining undeveloped parcels. Each undeveloped parcel was ranked based upon a weighted overlay modeling approach with criteria developed during a community workshop, and undeveloped land was then prioritized as part of a comprehensive open space protection strategy. 3

11 Background Information Greer Community Master Plan INTRODUCTION TO PROJECT TEAM Project Team members have the capacity available within their current workloads to initiate and complete additional assignments. The personnel assigned to this project are very skilled in job management, and are adept at coordinating multiple assignments contemporaneously. These individuals are experienced planners, analysts and public outreach facilitators who have participated in the general experience of the firm, and bring their own individual talents to each assignment. Our Project Team members take great pride in completing assignments on schedule and within established budget amounts. DESCRIPTION OF KEY PERSONNEL AND RESPONSIBILITIES A Principal of the firm and five (5) members of Milone & MacBroom, Inc. s Planning Group will be assigned to and will be responsible for completing all work products. Other in-house staff expertise will be called upon as needed. Resumes for the following Project Team members are included in the Appendix Section of this proposal. Vincent C. McDermott, FASLA, AICP Michael T. Looney, AICP Michael Zuba, AICP Rebecca Augur, AICP Alexandra Church Carly Myers Principal-In-Charge Project Manager GIS Analysis/Planning Support Public Outreach/Planning Support Planning Support Planning Support Mr. Vincent C. McDermott, FASLA, AICP, Senior Vice President, will serve as the Principal-In-Charge for the Community Master Plan project. He has performed this function for many similar assignments in the past. He will ensure that coordination of work products among team members occurs as scheduled and will be present as required at meetings with the client. Mr. Michael Looney, AICP, Associate, will serve as Project Manager and lead contact for the Partnership for Tomorrow on this assignment. He will also be responsible for overseeing the completion of all planning tasks; conducting the planning and development analysis of the central business district/greer Station; establishing goals, recommendations, and implementation strategies; and assisting in coordinating public outreach. Mr. Looney has over thirteen (13) years of professional planning experience, and has assisted in the preparation of the past ten (10) community master plans completed by the firm. Presently, he is managing the completion of the Washington, CT and New Fairfield, CT master plans. Mr. Looney s experience and ability will ensure that the project is completed in a timely and technically sound manner. Mr. Michael Zuba, AICP, Associate and Director of GIS, will be responsible for completing all GIS tasks. In addition, Mr. Zuba will be responsible for addressing the issues of community services, facilities and institutions; public safety; infrastructure; and educational data and facility analysis. Mr. Zuba is particularly well-qualified to serve in this capacity as he has assisted in the preparation of eleven (11) municipal master plans. He is currently the project manager for the community master plan process in Groton, CT, overseeing the completion of all tasks associated with this assignment. His contributions to previous master planning projects have included data collection and analysis, authoring plan chapters and devising and implementing public outreach strategies. In addition, Mr. Zuba is a recognized expert in the areas of school system enrollment analysis, enrollment projections, school system redistricting and school facility utilization analysis. Ms. Rebecca Augur, AICP, Senior Planner, will assist in the completion of the Community Master Plan and will be the manager of public outreach. She will also be responsible for reviewing existing planning documents for Greer; completing the municipal asset inventory; addressing economic development and jobs; analyzing transportation, mobility and connectivity issues; evaluating marketing and tourism opportunities; and assisting in drafting the marketing plan. Ms. Augur has over eight years of diverse experience in planning at the regional and municipal level and broad exposure to a variety of planning and zoning issues. As a regional planner for the Capitol Region Council of Governments (CRCOG) in Connecticut, 4

12 Background Information Greer Community Master Plan Ms. Augur reviewed numerous municipal master plans, and directly contributed to the region s master plan. She was also the project manager and author of Regulating the Farm: Improving Agriculture s Viability in the Capitol Region, a report completed in collaboration with municipal officials, the Connecticut Farm Bureau, American Farmland Trust and commercial farmers that identified regulatory barriers to successful agricultural businesses and recommended changes to zoning regulations. Since joining Milone & MacBroom, Inc., Ms. Augur has assisted in the completion of several community master plans and is currently working on the master plan for the Town of New Fairfield, Connecticut. Ms. Alexandra Church, Planner, will be responsible for assisting with general planning responsibilities for this assignment. Specifically, her tasks will include addressing neighborhood preservation and enhancement; culture, art and historic resources; land use patterns; and parks, recreation and open space. Ms. Church recently assisted in the completion of the master plan for the Town of Prospect, CT, working on all topical facets of that assignment. She has also assisted with the master plan for the Town of Washington, CT, preparing land use mapping and analysis and co-authoring the plan s chapter on natural resources, parks and open space. Ms. Carly Myers, Planner, will be responsible for undertaking a variety of planning support tasks. These include addressing the community profile and demographics; sustainability and the environment; and housing issues. Ms. Myers has served in a similar capacity on two other recent jobs, the update of the master plan for the Town of Groton, CT and the completion of the City of Danbury, CT Consolidated Plan for Housing and Community Development. PRINCIPALS OF THE FIRM Name Title Years with the Firm General Background John M. Milone, P.E. President 28 Civil Engineering James G. MacBroom, P.E. Sr. Vice President 28 Water Resources Engineering Vincent C. McDermott, FASLA, AICP Sr. Vice President 25 Landscape Architecture Stephen R. Dietzko, P.E. Vice President 24 Water & Wastewater Jeanine Armstrong Gouin, P.E. Vice President 19 Water Resources Engineering John R. Gilmore, P.E. Vice President 27 Civil Engineering Robert A. Jackson, L.S. Vice President 21 Survey Thomas R. Sheil, L.A. Vice President 26 Landscape Architecture Edward A. Hart, P.E. Vice President 26 Civil Engineering Anthony A. Ciriello, Jr., P.E. Principal 18 Transportation Engineering Nicolle E. Burnham, P.E. Principal 15 Water Resources Engineering Thomas J. Daly, P.E. Principal 19 Civil Engineering Mark R. Arigoni, L.A. Principal 16 Landscape Architecture 5

13 Background Information Greer Community Master Plan CURRENT ACTIVE PROJECTS Milone & MacBroom, Inc. Planning Group Active Current Projects: Name of Project Type of Project Location MMI Role Project Status Groton POCD Master Plan Groton, CT Prime Consultant Ongoing Washington POCD Master Plan Washington, CT Prime Consultant Draft Plan Completed New Fairfield POCD Master Plan New Fairfield, CT Prime Consultant Ongoing Mansfield Tomorrow Community Planning Project Master Plan/Zoning Mansfield, CT Subconsultant Ongoing Danbury Consolidated Plan of Housing & Community Development Land Conservation & Lake Overcrowding Plan North End Retail Outlet Project Litchfield Hills Regional Animal Control Facility Study Bristol Downtown Development Corporation Planning Services Orange County Community Development Support Services City of New Haven Community Development Support Services Consolidated Plan Danbury, CT Subconsultant Ongoing Environmental Planning Fiscal Impact Analysis Fairfield County/ Litchfield County, CT Prime Consultant Underway Cheshire, CT Prime Consultant Study complete, public hearings ongoing Facility Planning Torrington, CT Prime Consultant Ongoing Technical Assistance Bristol, CT Prime Consultant Ongoing Technical Assistance Orange County, NY Prime Consultant Ongoing Technical Assistance New Haven, CT Prime Consultant Ongoing 6

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15 Relevant Experience Greer Community Master Plan The following five (5) projects highlight some of Milone & MacBroom, Inc. s community planning experience. Additional information about each of these projects can be found on their respective project sheets at the end of this Section of this Statement of Qualifications. Milone & MacBroom, Inc. s experience on these assignments is particularly relevant to this assignment as those topical areas addressed as part of the other community master plans completed by Milone & MacBroom, Inc. are nearly identical to the issues and topics that the Partnership for Tomorrow is looking to address in developing the Greer Community Master Plan. The Downtown Gateways Study in Middletown, CT is also relevant to the proposed work tasks for the Greer Community Master Plan as this assignment is one example highlighting Milone & MacBroom, Inc. s extensive experience in developing effective plans for small but vibrant downtown areas, similar to Downtown Greer. Project sheets containing similar work descriptions and graphics from these planning assignments are attached to this Statement of Qualifications. One City, One Plan Hartford 2020 Location: Hartford, CT (2012 Pop. = 124,893) Client: City of Hartford Project Timeframe: Fee: $162,000 Project Description/Scope: Milone & MacBroom staff assisted the Hartford Planning Commission and Department of Development Services in updating the City s Plan of Conservation and Development (POCD) over a two-year period. Topics addressed included demographics, housing, economic development, parks and recreation, transportation and other comprehensive planning issues. A substantial public participation process was conducted to enable numerous opportunities for public input on the Plan, resulting in over 1,000 different stakeholders contributing to the conversation about the Plan. Five broad themes emerged during the planning process, and provided the organizational framework for the final plan, entitled One City, One Plan. The Plan was adopted in June Plan of Conservation and Development Update Location: New Britain, CT (2012 Pop. = 73,153) Client: City of New Britain Project Timeframe: Fee: $70,000 Project Description/Scope: As part of the City s Comprehensive Master Plan update, Milone & MacBroom, Inc. conducted an analysis of economic conditions, housing demographics, development patterns, opens space and natural resources, and development potential. Additionally, Milone & MacBroom, Inc. incorporated some community-specific planning elements into the plan as Special Studies. One of the studies was an analysis of New Britain s corridors and strategies for enhancement. The second study involved the integration of housing, economic development and transit-oriented development (TOD) principles into an Incentive Housing Zone project plan centered along the proposed Hartford-New Britain Busway transit stops in the City of New Britain. The key components of the Plan of Conservation and Development are its guiding Goals and Objectives, the Generalized Future Land Use Plan and the Action Agenda, which details steps towards implementation. The Plan of Conservation and Development and its associated Generalized Land Use Plan and Action Agenda serve to guide the City s future conservation and development efforts as an advisory or policy-guidance document. 1

16 Relevant Experience Greer Community Master Plan Plan of Conservation and Development Update Location: Meriden, CT (2012 Pop. = 60,638) Client: City of Meriden Project Timeframe: Fee: $98,000 Project Description/Scope: As part of the City s Comprehensive Master Plan update, Milone & MacBroom, Inc. conducted an analysis of economic conditions, housing demographics, development patterns, opens space and natural resources, and development potential. Each of these plan elements provides background information, conditions maps, and analysis of trends and conditions since the last plan update. Milone & MacBroom, Inc. conducted an extensive public outreach process consisting of the following components: a professional telephone survey, steering committee, web-based outreach and public workshops strategically held throughout the planning process. The key components of the Plan of Conservation and Development are its guiding Goals and Objectives, the Generalized Future Land Use Plan and the Action Agenda, which details steps towards implementation. The Plan of Conservation and Development and its associated Generalized Land Use Plan and Action Agenda serve to guide the City s future conservation and development efforts as an advisory or policy-guidance document. Plan of Conservation and Development and Municipal Coastal Program Updates Location: Groton, CT (2012 Pop. = 39,896) Client: Town of Groton Project Timeframe: 2012-present Fee: $140,000 Project Description/Scope: Milone & MacBroom, Inc. is assisting the Town of Groton in completing an update to the Town s Plan of Conservation and Development and updating the Town s Municipal Coastal Program. Work has involved the analysis of demographics, housing stock, economic conditions, development patterns, open space and natural resources and sustainability. Each of these plan elements has included research of background information and material, the preparation of GIS mapping to geographically illustrate the implications of the underlying data, and analysis of trends and conditions since the previous plan update. This assignment also has also involved public outreach processes to solicit feedback from the community on important topical issues. The updating of the Municipal Coastal Program will involve research and analysis of current information, a significant public outreach component, analysis and recommendations based up the data analysis and public input, and the development of an updated program document, zoning regulation changes and educational materials. Downtown Gateways Study Location: Middletown, CT (2012 Pop. = 47,325) Client: Subconsultant to Vanasse Hangen Brustlin, Inc. (VHB) Project Timeframe: Fee: $40,000 Project Description/Scope: Milone & MacBroom, Inc. was hired to assist the City of Middletown, Connecticut on a Downtown Gateways Study that included redevelopment plans for select brownfield sites in the North End and South End sections of the downtown area. The redevelopment plans support a Market Feasibility Assessment that was also completed by Milone & MacBroom, Inc. and included techniques and concepts for integrating pedestrian and non-motorized vehicular circulation improvements in a manner consistent with Complete Streets policies. 2

17 Bus Rapid Transit & TOD Feasibility Analysis Greenville, South Carolina In the Fall 2010, the City of Greenville was awarded a Sustainable Communities Challenge Grant by the U.S. Housing and Urban Development (HUD), which provides Greenville a unique opportunity to create a more livable community, promote access to jobs and a robust economy, support effective and efficient land use patterns for defined study area, and improve mobility for residents and businesses. Milone & MacBroom, Inc., as part of a larger project team, assisted the City of Greenville with a feasibility study focusing on BRT concepts and TOD viability and opportunities along the West Greenville/Reedy River Corridor. Milone & MacBroom, Inc. s role includes TOD site identification and analysis, public agency and stakeholder coordination, and geographic information system (GIS) analysis and mapping. SERVICES PROVIDED: Feasibility Study GIS CLIENT: City of Greenville Greenville, South Carolina

18 Northside/Cleveland Park Redevelopment Greenville, South Carolina Milone & MacBroom, Inc. was retained by the City of Spartanburg to develop conceptual redevelopment plans of a distressed three-block neighborhood within the City limits. An assessment of existing roadways and infrastructure was performed. The plans were developed reflective of existing infrastructure and community input. The conceptual plans developed ranged from total demolition to preservation of existing structures. All plans implemented crime prevention design strategies. A single composite plan was compiled from the alternatives and detailed cost estimates prepared along with plans for implementation. The project is part of a continuing City community redevelopment initiative. It was funded by a Community Development Block Grant. SERVICES PROVIDED: Planning CLIENT: City of Spartanburg Spartanburg, South Carolina

19 Downtown Revitalization Study Saluda, South Carolina The Town of Saluda retained Milone & MacBroom, Inc. to first evaluate opportunities to improve its downtown business sector. The goal was to identify improvements that the town could easily implement to revitalize its downtown area and make it more aesthetically pleasing, efficient and attractive to shoppers and pedestrians, and attractive to conduct retail business. As monies become available, the Town desired to be in a position to have selected projects prioritized so it could quickly move into design and construction of improvements. SERVICES PROVIDED: Planning CLIENT: Town of Saluda Saluda, South Carolina The downtown revitalization study area was Saluda s central business district (CBD) with the north-south Main, and east-west Church Streets being primary focus points. The Saluda Downtown Revitalization Study prepared by Milone & MacBroom, Inc. evaluated all types of improvements, such as landscape buffering, traffic calming, reconstructing roads and sidewalks, aesthetic treatments to storefronts, and rerouting trucks. The study was approved by the SC Department of Commerce, and the Town of Saluda town is currently implementing the Church Street revitalization, which is the first of several projects that the study prioritized that the town should undertake.

20 Plan of Conservation & Development & Municipal Coastal Program Update Groton, Connecticut Milone & MacBroom, Inc. is assisting the Town of Groton in completing an update to the Town s Plan of Conservation and Development and updating the Town s Municipal Coastal Program. Work has involved the analysis of demographics, housing stock, economic conditions, development patterns, open space and natural resources and sustainability. Each of these plan elements has included research of background information and material, the preparation of GIS mapping to geographically illustrate the implications of the underlying data, and analysis of trends and conditions since the previous plan update. This assignment has also involved public outreach processes to solicit feedback from the community on important topical issues. SERVICES PROVIDED: Community Master Planning Coastal Planning Public Outreach CLIENT: Town of Groton Groton, Connecticut The updating of the Municipal Coastal Program will involve research and analysis of current information, a significant public outreach component, analysis and recommendations based up the data analysis and public input, and the development of an updated program document, zoning regulation changes and educational materials.

21 Plan of Conservation & Development (POCD), One City, One Plan Hartford, Connecticut Milone & MacBroom, Inc. assisted the Hartford Planning Commission and Department of Development Services in updating the City s Plan of Conservation and Development (POCD) over a two-year period. Milone & MacBroom, Inc. helped prepare a series of baseline planning documents with updated information on demographics, housing, economic development, parks and recreation, transportation and other comprehensive planning issues. These documents were circulated to promote discussion and new ideas on the topic and help inform the final plan. The City and Project Team conducted a robust public participation process that included a series of public forums and listening sessions held around the City to provide opportunities for input. The public outreach effort enabled the City to reach its goal for the amount of stakeholder involvement throughout the planning process. SERVICES PROVIDED: Plan of Conservation & Development Public Participation CLIENT: City of Hartford Hartford, Connecticut Five broad themes emerged during the planning process, and provided the organizational framework for the final plan, entitled One City, One Plan. The Plan was adopted in June 2010.

22 Plan of Conservation & Development (POCD) Haddam, Connecticut Milone & MacBroom, Inc. s Planning Division updated the Town of Haddam Plan of Conservation and Development, which was adopted in January of As part of the update of the plan, elements on land use, open space, natural resources, economic development, demographics, housing, and community facilities were prepared. SERVICES PROVIDED: Plan of Conservation & Development CLIENT: Town of Haddam Haddam, Connecticut

23 Plan of Conservation & Development (POCD) West Haven, Connecticut Milone & MacBroom, Inc. s Planning Division assisted the City of West Haven s Planning & Zoning Commission, the Commissioner of Planning and Development, and the City Planner in updating the City s Plan of Conservation and Development (POCD). Milone & MacBroom, Inc. staff drafted the basic elements of a POCD required by State Statute and led a public participation process throughout the 18-month project. Milone & MacBroom, Inc. staff also assisted the City of West Haven in preparing a Revitalization Plan for its Downtown area. The project area studied covered 138 acres and contained 2,000,000 square feet of building space. Nearly half of Downtown West Haven s 406 buildings are classified as historic. The plan included a comprehensive assessment of market support for retail, office, residential and entertainment uses and a building-by-building analysis of existing conditions. SERVICES PROVIDED: Plan of Conservation & Development Downtown Revitalization Plan Concept Master Plan Public Participation CLIENT: City of West Haven West Haven, Connecticut The Downtown Revitalization Plan recommended a vision and operating principles for the future of Downtown and detailed implementation strategies which focused on: the use of land and buildings; needed parking and infrastructure improvements; retail upgrading; marketing and promotion; development and rehabilitation projects; regulatory changes; implementation schedule; and financing and management of the revitalization process. Additionally, Milone & MacBroom, Inc. staff assisted the City of West Haven in planning and preparing a Concept Master Plan for the area surrounding the West Haven Train Station. The Master Plan provided a vision and implementation framework for the role the West Haven Train Station can have in shaping the future image of the City, forecasted its impact on the redevelopment of brownfields in the adjacent neighborhood and addressed its potential to bolster Downtown revitalization efforts. The ongoing implementation of the Master Plan will further the efforts to address congestion on I-95 and bring new job opportunities to the greater New Haven area.

24 Plan of Conservation & Development (POCD) North Haven, Connecticut Milone & MacBroom, Inc. s Planning Division assisted the Town of North Haven s Planning & Zoning Commission and Land Use Department in updating the Town s Plan of Conservation and Development (POCD). Milone & MacBroom, Inc. staff drafted the basic elements of a POCD required by State Statute and led a public participation process throughout the 18-month project. Additionally, Milone & MacBroom, Inc. incorporated some community-specific planning elements in a Special Studies chapter. The Special Studies chapter focused more specifically on plans for the Town of North Haven s community center, such as a strategic enhancement plan for the Center Block area. The study complemented the POCD by focusing on a vital historical mixed-use area within the community. The study assessed the existing conditions and included recommendations for enhancing the district which has become the core of the North Haven Community. SERVICES PROVIDED: Plan of Conservation & Development CLIENT: Town of North Haven North Haven, Connecticut

25 Plan of Conservation & Development (POCD) Meriden, Connecticut As part of the City s Comprehensive Master Plan update, an analysis of economic conditions, housing demographics, development patterns, opens space and natural resources, and development potential was conducted. Each of these plan elements provides background information, conditions maps, and analysis of trends and conditions since the last plan update. There was an extensive public outreach process consisting of the following components: a professional telephone survey, steering committee, webbased outreach and public workshops strategically held throughout the planning process. The key components of the Plan of Conservation and Development are its guiding Goals and Objectives, the Generalized Future Land Use Plan and the Action Agenda, which details steps towards implementation. SERVICES PROVIDED: Plan of Conservation & Development Public Participation CLIENT: City of Meriden Meriden, Connecticut The Plan of Conservation and Development and its associated Generalized Land Use Plan and Action Agenda serve to guide the City s future conservation and development efforts as an advisory or policy-guidance document.

26 Downtown Hartford Redevelopment Hartford, Connecticut Milone & MacBroom, Inc. s assisted the City of Hartford with the identification of three redevelopment areas within the central business district and the northern portion of Downtown Hartford. Working with City staff and the Hartford Redevelopment Agency, a comprehensive redevelopment plan was drafted for each of the three identified areas. These plans included components addressing blight remediation, infrastructure and traffic/circulation improvements, vacant land parcel assemblage, potential transit-oriented development (TOD) opportunities, adaptive reuse of appropriate structures, creation of greenways and improved streetscape elements, and possible means of reconnecting the northern part of Downtown Hartford with the Connecticut River waterfront. Mixed-use development that ties in with adjacent new public safety and educational facilities abutting the redevelopment areas, along with increasing both the City s tax base and the amount of positive pedestrian activity in these areas, are central hallmarks of all three redevelopment plans. SERVICES PROVIDED: Planning CLIENT: City of Hartford Hartford, Connecticut

27 Downtown Gateways Study Middletown, Connecticut Milone & MacBroom, Inc. was hired to assist the City of Middletown on a Downtown Gateways Study that included redevelopment plans for select Brownfield sites in the North End and South End sections of the downtown area. The redevelopment plans supported a Market Feasibility Assessment that was also completed by Milone & MacBroom, Inc. and included techniques and concepts for integrating pedestrian and non-motorized vehicular circulation improvements in a manner consistent with Complete Streets policies. SERVICES PROVIDED: Brownfield Development Market Study Complete Streets Design CLIENT: Vanasse Hangen Brustlin, Inc. (VHB)

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29 Organization Chart Greer Community Master Plan PARTNERSHIP FOR TOMORROW PRINCIPAL-IN-CHARGE Vincent McDermott, FASLA, AICP PROJECT MANAGER Michael Looney, AICP GIS ANALYSIS PLANNING SUPPORT Michael Zuba, AICP PLANNING SUPPORT Alexandra Church Carly Myers PUBLIC OUTREACH PLANNING SUPPORT Rebecca Augur, AICP

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31 References Greer Community Master Plan Please feel free to contact any of the following references in regards to our services: Mr. Wayne Leftwich Community Planner City of Greenville 206 South Main Street, 6th Floor Greenville, SC (864) Taiwo Jaiyeoba HDR Engineering, Inc Peachtree Street, NE Suite 400 Atlanta, GA (404) Mr. Dominic Caruso, AICP Dircector of Planning City of Meriden 142 East Main Street Meriden, CT (203) Mr. Roger O Brien, Ph.D., AICP Planning Consultant City of Hartford Planning Division Director (retired) (860)

32 Section 6

33 Planning Philosophy Greer Community Master Plan Milone & MacBroom, Inc. s planning philosophy for community or municipal master plan assignments is a combination of pragmatic engagement and the application of technical tools and knowledge contained within the framework of a comprehensive analysis of the community s issues and needs. Our experience working on community master plans has afforded our Project Team a deep understanding of how to balance each community s unique needs. We generally approach assignments of this nature in a systematic fashion, beginning with a holistic overview assessment of the subject community to initially identify key pertinent issues of the community that need to be addressed with the most urgency, followed by a progression through the requisite subject areas such as demographic and housing trends; economic development patterns; transportation and mobility; community services; downtown planning and development; and parks, open space and recreation. During the recent past and continuing through to the present day, the City of Greer has been one of the fastest growing communities in South Carolina. Given the City s excellent location between Spartanburg and Greenville, as well as in the larger corridor between Charlotte and Atlanta, growth pressures will continue to impact Greer. Our planning philosophy is that rather than trying to limit impact of development on the City and taking a defensive posture in addressing this issue, the City should proactively embrace this growth but guide it in the most logical and sustainable manner possible. While the commonplace sprawling development forms of rapidly growing communities should not be permitted to advance through Greer, positive development patterns that functionally and aesthetically dovetail with the City s development history, transportation systems and natural environment should be encouraged and promoted wherever possible. Rapid growth in a community often means that potentially seismic changes in demographics, demand for community services, the characteristics of the local housing market, and economic development can occur very quickly. In our experience, it is of great importance to identify these shifts and trends early on in the master planning process so that logical and coherent strategies for managing these shifts and trends can be developed and vetted with the general public. We also understand that cities are not simply defined by their physical constructs of built form and population, but that underlying these physical manifestations of urban development are critical social connections and complex relationships interwoven between elements such as land use and the built environment, housing and economics, infrastructure and the natural environment. The issues of the environment and social justice are also integral to our planning philosophy. Finally, as planning professionals we are keenly aware of our faithfulness to the public interest and our loyalty to our client. Our goal in every community master planning assignment is to deliver a product that reflects the needs and aspirations of each community and its residents, while also providing a document that is technically sound and professionally presented. 1

34 Appendix

35 Vincent C. McDermott, FASLA, AICP Senior Vice President Years of Experience: With This Firm: 25 With Other Firms: 18 Education: B.S., Plant Science University of Connecticut Storrs, CT M.L.A., Landscape Architecture University of Massachusetts Amherst, MA License/Certification: Landscape Architect - Connecticut - Massachusetts - New York - New Jersey - Rhode Island - South Carolina - Maine - North Carolina - New Hampshire - Virginia Council of Landscape Architectural Registration Boards Certified Planner, American Institute of Certified Planners Mr. McDermott has over 40 years of experience with planning, engineering, and land development firms, as well as with governmental and academic institutions. As Senior Vice President of Milone & MacBroom s Landscape Architecture and Planning Department, he is responsible for technical oversight on such projects as streetscape improvements, land use planning, parks and recreational facilities, bikeways and greenways, community and master planning, and site development for commercial and residential facilities. Mr. McDermott is routinely involved in community development and public outreach programs. Mr. McDermott has contributed to the recognition and advancement of landscape architecture through his extensive service on the Connecticut Board of Landscape Architects and his leadership and involvement as President of the Council of Landscape Architecture Registration Board. He was elected a Fellow of the American Society of Landscape Architects in Mr. McDermott has served as Project Director/Project Manager on the following assignments: Cleveland Park Spartanburg, South Carolina Design and construction inspection services for the renovation of a park as part of a neighborhood revitalization project. The work included the construction of several new buildings, dam and pond improvements, restoration of a miniature train system, and landscape improvements. The park facilities will be comprised of passive recreation enhancements, a playground, train system, and 10,000 square foot pavilion designed in the City Beautiful tradition of the original park. The park received design awards from the South Carolina Park and Recreation Association. Spartanburg County Parks Enhancement Plan Spartanburg County, South Carolina Principal-in-Charge for the preparation of a Parks Enhancement Plan for Spartanburg County, which includes the review of seven existing county parks and four existing parks owned by other entities that the county wishes to improve. Evaluated sites for issues such as lack of picnic facilities, benches, shade, lighting, water fountains, and other needed improvements. Identified underutilized spaces that can be used to enhance the parks recreational experience. Investigated the playing fields of each park to gain an understanding of the physical characteristics and to observe existing conditions. Downtown Mansfield Master Plan Mansfield, Connecticut Developed a master plan for the Mansfield downtown area to include a mix of residential and non-residential uses typically found in collegiate communities. An analysis was completed of existing conditions of the downtown, researching the market conditions, developing a target market strategy for the area, and developing the master plan. State Pier Municipal Development Plan New London, Connecticut Developed a Municipal Development Plan for approximately 125 acres which includes a variety of land uses. The project goal was to improve the efficiency of the multi-modal port facility by removing incompatible land uses to provide sites for warehouses and port-related manufacturing. Studies of infrastructure capacity, traffic, environmental conditions, and housing relocation were included in the plan.

36 Michael Looney, AICP, Associate Senior Planner Years of Experience: With This Firm: 11 With Other Firms: 3 Education: B.A., Political Science Yale University New Haven, CT M.C.P, City Planning Massachusetts Institute of Technology Cambridge, MA License/Certification: Certified Planner, American Institute of Certified Planners (AICP) 2004 Professional Affiliations: Member, American Planning Association Mr. Looney serves as a Senior Planner with over a decade of planning and development experience in both the public and private sectors. His combination of strong analytical skills and the ability to present detailed analysis in a direct and understandable manner have proven to be a vital asset to our comprehensive approaches to planning and development. As an Associate of the firm, he has been actively involved in all planning and development consulting tasks and capacities, as well as providing project management services for a diverse array of work assignments. Highlights of Mr. Looney s planning experience include: Updates to Plans of Conservation and Development Multiple Municipalities In Connecticut Assisted in the design, development, and compilation of Plans of Conservation and Development in the following communities: Hartford, New Britain, Meriden, Haddam, Sprague, West Haven, North Haven, Hamden, East Hartford, Newtown. All of the assignments included significant land use inventory and analysis tasks, as well as extensive GIS analysis and mapping for all components of the Plans. Additional tasks included authoring several chapters of the Plan, including collection of baseline topical data, analysis of this data and the development of findings and recommendation for future action; fieldwork to collect data and verify accuracy of Plan maps; topical presentations to the POCD Steering Committee; and coordinating and leading public workshop sessions. Worked with other members of the project team to compile the final Plan document, including the development of an Action Agenda master list of recommendations for future planning, zoning and administrative actions to implement the Plan document, including the development of an Action Agenda master list of recommendations for future planning, zoning and administrative actions to implement the Plan. Downtown Gateways Study Middletown, Connecticut Currently supervising the completion of redevelopment plans for the North End and South End Gateway areas bordering Downtown Middletown. The City of Middletown received two brownfields assessment grants from the U.S. EPA totaling $400,000, allowing for a city-wide program to inventory and prioritize brownfield sites, conduct Phase I and Phase II environmental site assessments, conduct cleanup planning and support community outreach activities. These North End and South End gateway areas contain several prominent identified brownfield sites, and both areas serve as important connections between Downtown, the balance of the City, and the region as a whole. Work tasks include conducting a market analysis and developing individual redevelopment plans for the two gateway areas, preparing conceptual development plans for selected brownfield sites and creating a Complete Streets plan for streetscape, pedestrian and transit improvements that will better link the North End and South End gateways to Downtown Middletown. Downtown Shelton Revitalization Program Market Study & Programmatic Recommendations - Shelton, Connecticut Authored market study to assess the redevelopment potential for several key parcels in Downtown Shelton. Work included demographic and economic analysis within a defined trade area; assessment of supply and demand indicators for office, industrial and research and development space in the identified market area; analysis of the local residential market; neighborhood context and site evaluation; and programmatic recommendations for the redevelopment of the subject properties based upon the preceding analysis.

37 Michael Zuba, AICP, Associate Senior Planner Years of Experience: With This Firm: 11 Education: M.S., Environmental Science University of New Haven New Haven, CT B.S., Environmental Science Wilkes University Wilkes-Barre, PA License/Certification: Certified Planner, American Institute of Certified Planners (AICP) 2004 Professional Affiliations: Member, American Planning Association Certification in GIS University of New Haven New Haven, CT Mr. Zuba is involved in planning assignments focused on utilizing GIS for natural resource protection, land use, land classification and other studies. His combination of analytical and GIS skills prove to be a vital asset to the comprehensive approaches of planning and development. He has been actively involved in a variety of planning assignments in both a support and supervisory capacity including the preparation of plans of conservation and development, natural resource and open space plans, market research and projects requiring revitalization, redevelopment and re-use planning. Other tasks completed regularly by him include, build-out analysis, demographic analysis, and school redistricting. He also assumes the primary responsibility of Geographic Information Systems management and implementation. This responsibility includes data development, database design, application development, data modeling, geodemographic analysis, and cartographic design. His experience includes providing assistance to public and private sector clients on designing and implementing GIS applications and the integration of GIS for planning and development projects. Mr. Zuba has extensive experience in supervisory capacity for the following: School Facility Planning Master Planning Updates Land Use Inventory and Analysis Zoning Impact Analysis Community Facility Planning Community Build-Out Analysis Transportation Planning and Analysis Highlights of Mr. Zuba s experience include: Regional Build-Out Analysis South Central Connecticut Managed the Regional Build-Out Analysis for the South Central Regional Council of Government s Unified Planning Work Program for Fiscal Year The purpose of the Build-Out Analysis was to provide congestion management and planning tools to assist the region and its member municipalities to plan for future growth. The analysis quantified the commercial and residential impacts in each of the fifteen member municipalities, identified growth areas, and assessed development impacts on congested corridors throughout the region. Update to Plan of Conservation and Development Meriden, Connecticut Assisted in the design, development and compilation of Meriden s Plan of Conservation and Development. Managed all GIS mapping for the project, including land use compilation from assessor records, open space and natural resource inventory mapping. Conducted a parcel based city-wide build-out analysis on vacant, agricultural, and underutilized residential lands. Other tasks included authoring several chapters of the Plan, including collection of baseline topical data, analysis of this data and the development of findings and recommendation for future action; fieldwork to collect data and verify accuracy of Plan maps; topical presentations to the POCD Steering Committee; and coordinating and leading public workshop sessions. Worked with other members of the project team to compile the final Plan document, including the development of an Action Agenda master list of recommendations for future planning, zoning, and administrative actions to implement the Plan.

38 Rebecca Augur, AICP Senior Planner Years of Experience: With This Firm: 3 With Other Firms: 7 Education: B.A., International Studies Marlboro College Marlboro, VT M.A., Regional Planning University of Massachusetts Amherst, MA License/Certification: Connecticut Chapter American Planning Association (CCAPA) Certified Planner, American Institute of Certified Planners (AICP), 2007 Member, American Planning Association Professional Affiliations: Chair, Communications Committee of the CT Chapter of the American Planning Association Ms. Augur joined the Planning Group of Milone & MacBroom, Inc. as a senior planner. Her diverse experience in planning at the regional and municipal level and technical skills in Zoning regulation development and GIS enhance the capabilities of Milone & MacBroom, Inc. s Planning Group. Ms. Augur is experienced in a variety of school planning areas from comprehensive enrollment analyses and projections, to redistricting, racial balancing and long-range facilities plans. Her training and experience as a regional and municipal planner contribute to her deep understanding of the complex demographic, housing and social factors influencing school enrollments, as well as her ability to facilitate public planning processes that garner significant attention. Highlights of Ms. Augur s project experience include: Downtown Gateways Redevelopment Plan Middletown, Connecticut Working on a complete streets/pedestrian plan to incorporate in overall area redevelopment plans. Identified existing and anticipated gaps in the pedestrian network, and opportunities for new and/or improved sidewalks, pedestrian signals and other amenities. Assisted in leading a visioning workshop with the Redevelopment Agency and stakeholders. State Pier Needs and Deficiencies Planning Study New London, Connecticut Assisted the State of Connecticut Department of Transportation in completing an analysis of the State Pier facility and infrastructure to determine the best business uses of the existing facility, recommend infrastructure improvements, and develop a plan for the commercial marine use of the facility area that is compatible with the surrounding area. Tasks included compiling and synthesizing project components, drafting recommendations for inclusion in the Master Plan, and developing project presentations. Plan of Conservation and Development Groton, Connecticut Ms. Augur is currently assisting on the completion of an update to the Town of Groton s Plan and Municipal Coastal program. She has collected and analyzed data and created maps and geographic analyses in order to update the demographics, natural resources, transportation and parks, recreation and open space elements. She is also assisting in community facilitation to build consensus around updated goals and strategies. Plan of Conservation and Development New Britain, Connecticut Assisted in drafting the text for New Britain s 2010 Plan of Conservation and Development. She worked with the Planning Commission to develop a detailed action agenda to guide the City s future development. Previous Experience Highlights Achieving the Balance: A Plan of Conservation and Development for the Capitol Region 29 Municipalities in the Capitol Region of Connecticut Worked on updating data for several chapters (demographics, water resources, housing, natural resource conservation, land use and zoning). Mapped and analyzed natural resource conservation areas.

39 Alexandra Church Planner Years of Experience: With This Firm: <1 Education: M.S., Historic Preservation University of Pennsylvania Philadelphia, PA M.C.P., Transportation University of Pennsylvania Philadelphia, PA B.A., Art History Bard College Annondale-On-Hudson, New York Professional Affiliations: American Planning Association Metro New York Planning Association Connecticut Planning Association Certifications & Awards: Elizabeth Greene Wiley Award, University of Pennsylvania School of Design, 2012 Ilona S. English Travel Award, University of Pennsylvania School of Design, Barnabas McHenry Hudson River Valley Award for Historic Preservation, to Create a Preliminary Site Plan for the Newburgh Armory Unity Center, Open Space Institute, 2011 Secretary of the Interior s Professional Qualifications Standards for Historic Preservation Ms. Church joined Milone & MacBroom, Inc. as a Planner. Her diverse experience in planning at the municipal level and private economic development includes urban redevelopment, open space preservation, economic development, and historic preservation. She specializes in various avenues of public outreach, including conducting public workshops, and creating and implementing successful and social media programs. Additionally, she provides complex graphic information service analysis, relating to enrollments, population, demographics, and housing data. Highlights of Ms. Church s project experience include: Plans of Conservation and Development Plan of Conservation and Development and Municipal Coastal Program Groton, Connecticut Prepared section updates for Land Use Analysis and Cultural Resources/Community Character, including creation of maps showing existing parcel based Land Use, Land Use changes, and Cultural Resource Inventory. Section tasks included comprehensive town history and aerial land-use surveying. Assisted with zoning analysis and demographic analysis. Plan of Conservation and Development Washington, Connecticut Prepared section updates for Land Use Analysis, Zoning, and Natural Resources Inventory, including creation of maps showing existing parcel based Land Use, Land Use changes, Current and Proposed Zoning, and Natural Resource Inventories. Mapping included updating of parcel data to reflect subdivisions. Plan of Conservation and Development Prospect, Connecticut Prepared section updates for Demographics, Housing, and Land Use Analysis, including comprehensive geodatabase of parcel land use. Prior to joining Milone & MacBroom, Inc., Ms. Church worked on the following projects: Preservation Plan for Greenwich Greenwich Township, New Jersey Created a plan to maintain the historic assets of an 18th-century rural township in southern New Jersey for the NJHPO and Cumberland County, including modeling effects of climate change and sea level rise on the coastal community, expanding local economic base through incentivized job creation programs including agri-tourism, as part of a Historic Preservation Studio. The report was presented to the Association of State Floodplain Managers Annual Conference in May Vision Plan for the Lower Far Northeast Philadelphia, Pennsylvania Created a vision plan for a denser, walkable, yet still suburban neighborhood for one of the 18 planning districts for the Philadelphia Planning Commission, as part of a City Planning Studio. Included conversion of existing big box retail into higher density mixeduse, pedestrian/bike connections, new transit, placemaking, and new neighborhood centers.

40 Carly N. Myers Planner Years of Experience: With This Firm: <1 With Other Firms: 2 Education: M.S., Urban and Regional Planning University of Wisconsin Madison, WI B.S., Biological Aspects of Conservation and Geography, Certificate in Environmental Studies University of Wisconsin Madison, WI Ms. Myers joined Milone & MacBroom, Inc. as a Planner. Her diverse experience includes analysis, the preparation of reports, providing information and technical advice, and making recommendations on complex planning assignments. Highlights of Ms. Myers project experience follows: Plan of Conservation and Development Groton, Connecticut Provided mapping of community assets such as parks and open space, community facilities, public safety, sewer service areas, water service areas, natural gas service, and FEMA floodplain areas. Tolland School Redistricting Tolland, Connecticut Conducted demographic review, analysis, and projections of future population in the Town of Tolland. Prior to joining Milone & MacBroom, Inc., Ms. Myers worked on the following assignments: City of Madison Department of Planning, Community & Economic Development Madison, Wisconsin Served as a Neighborhood Planning Intern where she assisted in coordinating the Mayor s Neighborhood Conference Great Neighborhoods-Great Places. She was involved in registration, outreach, coordination with presenters, graphic design and information board production, and venue set-up and take down. Arbor Hills-Leopold Neighborhood Madison, Wisconsin Assisted with CDBG-funded neighborhood plans for the Arbor Hills-Leopold neighborhood where she conducted stakeholder interviews and surveys, conducted research, collected Census data, wrote the demographic section of plans, created area maps and graphics using GIS and Adobe Suite, and facilitated public participation. Sustainability Checklist for University Avenue Corridor Madison, Wisconsin Created neighborhood sustainable building guidelines for commercial and mixed-use redevelopment. Madison Arts Commission Madison, Wisconsin Created a brochure for public arts initiatives. Department of Urban and Regional Planning Madison, Wisconsin Researched conservation subdivision regulations in Waukesha County where she reviewed zoning codes and subdivision ordinances, conducted interviews with local planners, and provided literature review.

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