CLEAN UP UPDATES REPLACEMENT COMPONENTS

Transcription

1 . CLEAN UP UPDATES.. REPLACEMENT COMPONENTS As stock runs out, original dishwasher replacement parts will sub to a kit that has the newer RAST connector style component, one of these jumpers and an instruction sheet. They will be included with the Water Inlet Valve, Turbo Zone Wax Motor, Optical Water Indicator, Vent Wax Motor and the Drain Motor. PRE-WASHING DISHES Customers who pre-wash their dishes and use the Normal Cycle could be getting poor results. If the customer pre-rinses her dishes, selects the NORMAL CYCLE and chooses to use no OPTIONS, then the OWI will sense a low soil situation and choose to use the PRE-WASH water for WASH. If that first fill is at 119 F or higher, it will not add heat. A 119 F first fill is not sufficient to activate dishwashing detergent. Have the customer select the HI-TEMP option to improve results. 29 Continued next page

2 2 PIECE SS TANK TRANSITION 2 PIECE SS TANK 3 PIECE SS TANK The current two piece tank design will be changing to a 3 piece design. Replacement parts will sub over to the 3 piece tub as stock is depleted. SILVERWARE ZONE A new feature called the Silverware Zone will be offered on some Maytag models in June

3 SILVERWARE ZONE (continued) It will consist of three new parts, held together with 4 screws. It will use the current Power Scour system, including the control with no software change. Continued next page 31

4 SILVERWARE ZONE (continued) With no power to the actuator wax motor, the water will be directed to the middle spray arm. When the actuator magnet is drawn to the tub, the SS balls will divert the water to the silverware spray zone. DOOR HANDLE MISSING HANDLES ON THE NEW WHIRLPOOL GOLD FULLY INTEGRATED DISHWASHER MODELS The Handle for the new Whirlpool Gold Fully Integrated dishwasher models GU2275XTV and GU2475XTV comes packaged along with the dishwasher in the lower rack (just as with the KitchenAid Fully Integrated models). Please ensure that your customers are aware of this and do not accidentally discard. 32

5 DISH DRAWER DOOR ALIGNMENT Units drawers not lined up and off by about 1/8. Correct alignment may be obtained by assuring the level and driving the side mounts according to where you want to move the drawers. HORIZONTAL PUMP NO/SLOW DRAIN For no drain or slow drain complaints on the horizontal pump dishwashers, the tub s drain screen height may be out of spec. Call the techline at (800) to request a Stainless Steel Washer to be sent. To install it, remove the Collector and it s contents from the Tub. Insert the washer between the Funnel and the Gasket. Reassemble the Collector, test run the unit for leaks and proper drain function. 33

6 MAYTAG PLASTIC TALL TUB DISHWASHERS There have been two recent Service Pointers for the Maytag Plastic Tall Tub Dishwashers. K (August 2008) REPLACEMENT TUBS AVAILABLE is for replacement of the tub when the tub is damaged or cracked, failing to contain water. Do not order tub for a complaint of tub-to-door popping or rubbing noises. K (December 2008) DOOR MAKES NOISES is for replacement of the inner door panel when the tub lip may be bowed and causes the door panel to rub against it. The customer complaint is usually a popping or rubbing noise when opening or closing the door. It is normal for the tub to bow after settling into a new environment. Tub replacement for this problem may cause the symptoms to return after the replacement tub settles resulting in a repeat call. Replacement door panels are designed to work with tub lip bow and solve the customer complaint of the door popping or rubbing. 34

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