Service Information. Indesit Washing Machine. Arcadia Platform. Indesit Company UK Ltd IWE91281ECOUK 80133

Transcription

1 Issue Aug. 203 SM ~ C Indesit Washing Machine Arcadia Platform Model Covered: Commercial Code IWE928ECOUK 8033 Service Information Indesit Company UK Ltd 203 Reg. Office: Peterborough PE2 9JB Registered in London: 06725

2 SAFETY NOTES & GENERAL SERVICING ADVICE. This manual is NOT intended as a comprehensive repair/maintenance guide to the appliance. 2. It should ONLY be used by suitably qualified persons having technical competence applicable product knowledge and suitable tools and test equipment. 3. Servicing of electrical appliances must be undertaken with the appliance disconnected (unplugged) from the electrical supply. 4. Servicing must be preceded by Earth Continuity, Earth Resistance & Insulation Resistance checks. 5. Personal safety precautions must be taken to protect against accidents caused by sharp edges on metal and plastic parts. 6. After servicing the appliance must be rechecked for Electrical Safety. In the case of appliances which are connected to a water supply (i.e.: Washing Machines, Dishwashers & Food Centres etc.) checks must be made for leaks from seals gaskets and pipe work and rectification carried out where necessary. 7. It can be dangerous to attempt 'DIY' repairs / maintenance on complex equipment and the Company recommends that any problem with the appliance is referred to its own Service Organisation. 8. Whilst the Company has endeavoured to ensure the accuracy of the data within this publication they cannot hold themselves responsible for any inconvenience or loss occasioned by any error within. IMPORTANT SAFETY NOTE Risk of Electric Shock The metal heatsink fitted on the Power Module may hold an electrical charge for a short period after switching off the machine. Allow 5 minutes after disconnecting the machine from the electrical supply before commencing ANY work. 2 of 29

3 SERIAL NUMBER / INDUSTRIAL CODE EXPLANATION Serial Number Example Industrial Code Example Four remaining digits = Build number that day 895 th built Third two digits = Day of manufacture 2 nd of month Second two digits = Month of manufacture July First digit = Year of manufacture 202 Last four digits = 0000 original production. Other numbers denote major production changes Second five digits = COMMERCIAL CODE* * Vital for correct model information and system identification First two digits = Factory of origin Model Number Definition Category Interface Capacity I = Indesit Eco Time W = Washer WD = Washer Dryer S = Slim U = Super Slim A = Knob LED B = 2 Knobs LED C = 3 Knobs LED D = Small Digit E = Big Digit 4 = 4 KG 5 = 5 KG 6 = 6 KG 7 = 7 KG 8 = 8 KG 9 = 9 KG Spin Speed RPM 0 = 000 = 00 2 = = = = = 600 Other 3 = Tactical 5 = Range 8 = Tri Phase Energy Efficiency Class 0 = A = A -0% 2 = A -20% Colour B = Bi Colour K = Black S = Silver Software E = Arcadia2 I W E ECO UK INDESIT Eco Time Washer Big Digit 9 kg 200 rpm Tri-phase Class A -0% ECO Market Country 3 of 29

4 INDEX Safety Notes, Servicing & Serial Number Information Model Definition Technical Information Introduction / Production History Installation Controls / Options / Special Wash Cycles Auto Test / Loading Detergent Wash Programmes New Components / Controls Information Main Board Programming Methods Wiring Diagram Wiring Connections Power Module Connections Fault Identification / Fault Codes / Fault Finding Dismantling Procedure of 29

5 TECHNICAL INFORMATION Models Covered Indesit: IWE928ECOUK (8033) Colour White Dimensions Height: 850 mm Width: 595 mm Depth: 600 mm Weight Nett Kg Gross: 75.0 Kg Country of Origin Poland - Radomsko Factory (30) Electrical Supply 220 / 240 Volts 50Hz Energy Consumption Annual Energy Consumption of 220 cycles based on Cotton 60 Full Load and Cotton 40 Half Load Energy Consumption on 60 C Full Load Energy Consumption on 60 C Half Load Energy Consumption on 40 C Half Load 278kWh.55 kwh.03 kwh 0.92 kwh Energy Class A+ Washing Performance Class: A Water remaining after Spin Cycle 53% Spin Efficiency Class B Features Full wash (9 Kg) Daily Wash, 20 Zone Programmes, Sport and Special Programmes, Delay Start Timer. Eco Time, Energy Saver, Extra Rinse and Easy Iron options. Variable Temperature, Variable Spin. Wash Heater V - 3 Temperature Sensor (drum rear) C Pump Askoll Volt AC 50Hz, 30 Watt, 0.2A 69 Wash Motor 3 phase Induction - CIM 2/55 32/AD6-95v - 3.7A - 800W - 290Hz rpm - Insulation class F Tacho = 5.4 Weight = 5.8 Kg Tank Assembly (Outer Drum) Plastic, 62 litres Water Connection Cold Fill Water Pressure Min : 0.05 MPA (0.5 bar), Max:.0 MPA (0.0 bar) 5 of 29

6 INTRODUCTION This range of washing machines is designed to save time without compromising the effectiveness of their performance. Maximum Wash Load = 9 Kg Display User Interface - Big Digit - keeps the user informed of the progress of the Programme, plus in the unlikely event of a fault developing, the display will also indicate the service fault code, allowing speedy fault diagnosis. Special Programmes The machine has 'Special and 'Sports' programmes in addition to the normal choice of fabric programmes clearly marked on the controls. The OKO Detergent Recovery system is used making full use of the washing powder with no wastage. Demo Mode is not available on these models. Energy Rated programmes according to regulation EN Wash: Programme temperature 60 C using a load of 9 Kg. First Wash Cycle: (Maintenance Wash). Once the appliance has been installed, and before using it for the first time, run a wash cycle with detergent, but without laundry at 90 C. STAND-BY Mode The machine in compliance with the new Energy Saving Regulations is fitted with an automatic stand-by system which is enabled after 30 minutes if no activity is detected. Press the On/Off button briefly and wait for the machine to start up again. Consumption in Off Mode: 0.5W Consumption in Left On Mode: 0.5W Production History Model: IWE 928 ECOUK Commercial Code: 8033 Industrial Code: Location: Radomsko Factory (30) Poland First Produced: June 202 Type: 3 Phase / Arcadia 2 6 of 29

7 INSTALLATION Unpacking. Unpack the washing machine. 2. Check whether the washing machine has been damaged during transport. If this is the case, do not install it and contact your retailer. 3. Remove the four protective screws and the rubber washer with the respective spacer, situated on the rear of the appliance (see Figure right). 4. Seal the gaps using the plastic plugs provided. 5. Use the plug provided to seal the three holes where the plug was housed, situated on the lower right hand side on the rear of the appliance. 6. Keep all the parts as they will be required again if the washing machine needs to be moved to another location. Levelling. Install the washing machine on a flat sturdy floor, without resting it up against walls, cabinets etc. 2. Compensate for any unevenness by tightening or loosening the adjustable front feet. The angle of inclination, measured according to the worktop must not exceed 2. Levelling your appliance correctly will provide it with stability and avoid any vibrations, noise and shifting during operation. If it is placed on a fitted or loose carpet, adjust the feet in such a way as to allow enough room for ventilation beneath the washing machine. Water Connections Connecting the water inlet hose.! Check that seal is in place inside the hose end cap. Connect the other end of the water inlet hose to the washing machine, screwing it onto the cold water inlet, situated on the top right-hand side on the rear of the appliance - see illustration. Before making the water connection to 3/4" thread, allow the water freely from the supply tap until it is perfectly clear.!screw the inlet end with the blue cap onto the cold water supply tap. Turn the tap on and check for leaks: tighten if necessary.! Make sure there are no kinks or bends in the hose.! The water pressure at the tap must be within the values indicated in the Specifications page.! If the inlet hose is not long enough, contact a specialised shop or an authorised technician.! Never use second hand hoses - use the hoses supplied with the machine. 7 of 29

8 DRAINAGE CONNECTIONS A. Connect the drain hose, without kinking it, to a draining duct or a wall drain fixed at a height between 65 and 00 cm from the floor. See Fig.. B. Alternatively, place it over the edge of a basin, sink or tub, fastening the hose supplied to the tap. See Fig.. The free end of the hose should not be under water. Note: We advise against the use of hose extensions. In case of absolute need, the extension must have the same diameter as the original hose and must not exceed 50 cm in length. Fig. Undersink Connections: The drain hose may be connected to an undersink trap. Before connecting the drain hose from the machine ensure that any blanks or removable ends have been taken off the spigot. See Fig. 2. We advise against the use of hose extensions; in case of absolute need, the extension must have the same diameter as the original hose and must not exceed 50cm in length. Fig.2 Electrical Connections Before plugging the appliance into the mains socket, make sure that: - the socket is earthed and in compliance with the applicable law. - the supply voltage is included within the values indicated in the Specifications page. - the socket is compatible with the washing machines plug. If this is not the case, replace the socket or the plug.! - the socket is able to sustain the appliance s maximum power load indicated on the Technical Data plate fixed on the machine. Location! The washing machine should not be installed in an outdoor environment, not even when the area is sheltered, because it may be very dangerous to leave it exposed to rain and thunderstorms.! When the washing machine is installed, the mains socket must be within easy reach.! Do not use extensions or multiple sockets.! The power supply cable must never be bent or dangerously compressed.! The power supply cable must only be replaced by an authorised serviceman. WARNING! The company denies all liability if and when these warnings are not respected. The first wash cycle Once the appliance has been installed and before you use it for the first time, run a wash cycle without detergent and no laundry, setting the 90 C programme without a pre-wash cycle. 8 of 29

9 CONTROLS Wash Cycle Knob Selects the required wash cycle. Once the programme has started, turning the control knob does not affect the progress of the originally selected wash cycle. The control knob does not move during the cycle. Display The Display advises the user of: Section A will indicate the duration of the available programme and the remaining time of the running programme. Section B will indicate the phases scheduled for the selected cycle and will indicate the current programme position once the cycle has commenced. Wash. Rinse. Spin. Drain. Section C will indicate Temperature, Delayed Start, and Spin. If the symbol lights up the display will show the temperature. The symbol lights up while the Delayed Start has been set. If the symbol lights up the display will show the Spin Speed. Door Locked Symbol When lit - the door is locked. Wait until the light turns off before opening the door. To open the door while the cycle is in progress, press the Start/Pause button; an audible clunk will be heard when the door locks - 2 clunks when the door is unlocked as the interlock disengages. Delay Time Remaining - if set. 9 of 29

10 WASH OPTIONS Selecting this option adjusts the drum rotation, Temperature and Water to a reduced load of lightly soiled cotton and synthetic fabrics 'ECOTIME' enables you to wash in less time saving water and electricity. It is recommended that liquid detergent is used when using this option. Not available with, 6, 7, 8, 9, 0,, 2, 3, 4,, programmes. Energy Save Option The function saves energy by not heating the water used to wash your laundry - an advantage both to the environment and to your energy bill. Instead, intensified wash action and water optimisation ensure great wash results in the same average time of a standard cycle. For the best washing results we recommend the usage of a liquid detergent.! It cannot be used with the 6, 7, 8, 0, 2, 3, 4,, programmes. Easy Iron Selecting this option will modify the wash and spin cycles to reduce the formation of creases. At the end of the cycle the appliance drum will slowly rotate, the Easy Iron and Start / Pause option LEDs will flash the first one Green and the second one Orange. To complete the cycle press the Start / Pause or Easy iron button. When using this option with programme 9 (Outwear), the programme will end with the load being held in water (Rinse Hold) with the Easy Iron and Start / Pause LEDs flashing. To drain the water so that the laundry load can be removed Press either the Start / Pause or the Easy Iron button. Not available with 8, 0, 2, 3, 4,, programmes. Delay Start (Maximum 24 hours) To set the delayed start for the selected cycle, press the button repeatedly until the required delay time is reached. When the option is activated the indicator LED will remain lit. To remove the Delayed start time setting Press the button until the text OFF appears on the display. This option can be used with all cycles. Note: Delayed time can be set from 30 minutes through to 24 hours: 0:30 :00 :30 2:00 2:30 3:00 3:30 4:00 4:30 5:00 5:30 6:00 6:30 7:00 7:30 8:00 8:30 9:00 9:30 0h h 2h 3h 4h 5h 6h 7h 8h 9h 20h 2h 22h 23h 24h - OFF. Extra Rinse By selecting this option the efficiency of the rinse is increased, and optimal detergent removal is guaranteed. It is particularly for sensitive skin. Not available with 8,. 0 of 29

11 SWITCHING ON THE MACHINE Press the ON /OFF button all option LEDs / symbols in the display light for approximately 2 seconds at this point some will go out leaving all progress lights on that are associated to the selected programme, the Start / Pause indicator light will slowly flash green pressing the Start / Pause button at this point will commence the programme and leave only the first progress light on. STARTING A PROGRAMME Press the Start / Pause button, the indicator light will become solid green and a 'CLUNK' noise will be heard as the door interlock engages and locks the door, a red padlock symbol will also light at this time in the top right hand corner of the display. The programme will now commence. TO CHANGE THE WASH CYCLE IN PROGRESS Pause the programme by pressing the Start / Pause button, a 'CLUNK-CLUNK' noise will be heard as the door interlock disengages and the indicator light will slowly flash Orange, the red door locked padlock symbol will also go out. Pressing the Start / Pause button at this point will re-commence the programme at the point it was interrupted, reverting the machine to its locked state as before. MODIFYING THE TEMPERATURE AND / OR SPIN SPEED The machine will automatically display the maximum temperature and spin speed for the selected cycle, or the most recently used setting providing it is compatible with the selected cycle. The temperature can be decreased by pressing the button, until the cold wash 'OFF' setting is displayed. The spin speed can be decreased by pressing the button until 'OFF' appears in the display. When the Temperature and Spin settings are displaying 'OFF' a further press of the button the maximum values are restored. MODIFYING THE CYCLE SETTING (Using an Option) To enable option Press the Option button and the corresponding green indicator light will switch on. To disable Press the Option button and the corresponding green indicator light will switch off. If the option is not compatible with the selected wash cycle, the green indicator light will flash 3 times along with a low audible 'Beep-Beep-Beep' The option will not activate. If the selected option is not compatible with another option which has previously been selected, the indicator light corresponding to the first option selected will flash and only the second option will be activated, the green indicator light corresponding to the enabled option will remain on. NOTE: OPTIONS MAY AFFECT THE RECOMMENDED LOAD VALUE AND / OR THE DURATION OF THE CYCLE. END OF WASH CYCLE This will be indicated by the word 'End' in the display when the red door lock padlock symbol goes out, the door may be opened. Open the door, unload the laundry and switch off the machine. NOTE: TO CANCEL A CYCLE WHICH HAS ALREADY BEGUN, PRESS AND HOLD THE ON / OFF BUTTON. THE CYCLE WILL STOP AND THE DISPLAY WILL COUNT DOWN 2 OFF. of 29

12 Special Wash Cycles Outwear (programme 9): Is ideal for washing water-repellent fabrics and winter jackets (e.g. Gore-Tex, polyester, nylon); for best results, use a liquid detergent and dosage suitable for a half-load; pre-treat necks, cuffs and stains if necessary; do not use softeners or detergents containing softeners. Stuffed duvets cannot be washed with this programme. Wool (programme 0): All wool garments can be washed using programme 0, even those carrying the hand-wash only label. For best results, use special detergents and do not exceed 2 kg of laundry. Jeans (programme ): Turn garments inside-out before washing and use a liquid detergent. Sport Intensive (programme 2): is for washing heavily soiled sports clothing fabrics (tracksuits, shorts, etc.); for best results, we recommend not exceeding the maximum load indicated in the Programme table. Sport Light (programme 3): is for washing lightly soiled sports clothing fabrics (tracksuits, shorts, etc.); for best results, we recommend not exceeding the maximum load indicated in the Programme table. We recommend using a liquid detergent and dosage suitable for a half-load. Special Shoes (programme 4): is for washing sports shoes; for best results, do not wash more than 2 pairs simultaneously. The 20 wash cycles (Zone 20 ) offer effective washing performance at low temperatures, reducing electricity usage and expenditure while benefiting the environment. The 20 wash cycles meet all requirements: Cotton Standard (programme 6) ideal for heavily soiled cotton loads. The effective performance levels achieved at cold temperatures, which are comparable to washing at 40, are guaranteed by a mechanical action which operates at varying speed, with repeated and frequent peaks. Mix Light (programme 7): ideal for mixed loads (cotton and synthetics) with a normal soil level. The effective performance levels achieved at cold temperatures are guaranteed by a mechanical action which operates at varying speed, across set average intervals. 20' Refresh (programme 8): ideal for refreshing and washing lightly soiled garments in a few minutes. It lasts just 20 minutes and therefore saves both time and energy. It can be used to wash different types of fabrics together (except for wool and silk), with a maximum load of.5 kg. 2 of 29

13 Autotest Sequence (Test duration 8-0 minutes) To start Autotest: Turn Programme selector knob to the 2 o clock position (programme ) and turn Temperature selector to 30 C and follow the instructions below: Switch on the machine and turn the programme selector clockwise one position (programme 2). Switch off the machine and return the programme selector to the 2 o clock position. Switch on the machine and turn the programme selector clockwise two positions (programme 3). Switch off the machine and return the programme selector to the 2 o clock position. Switch on the machine and turn the programme selector anti clockwise one position (drain programme) Press Start button to commence Autotest. Sequence Actions:. Machine fills with approximately Litre of water through Pre-wash valve. 2 Machine fills with approximately Litre of water through Main wash valve. 3. Machine fills through both valves - filling through all compartments for approximately 30 seconds until full pressure switch level is achieved. 4. Main motor operates - drum agitation Clockwise and Anticlockwise. 5. Wash heater activates until water temperature reaches 30 C approximately 4 minutes duration. (Variable temperature knob must be set above 30 C to achieve the heater test, if correct position is not selected the autotest will continue through without checking temperature increase). 6. Drain pump operates, spin commences approximately 4 minutes duration. 7. Test Complete. LOADING DETERGENT Dispenser Note: Do NOT use Hand Wash Detergent Compartment - Do not use this compartment 2 3 Compartment 2 - Main Wash Compartment To be used on all wash programmes. If a liquid detergent is being used the machine must be started immediately the liquid is poured into the dispenser. Compartment 3 - Fabric Softer Compartment It is very important that the maximum level is not exceeded or the dispenser drawer is closed sharply, undiluted fabric softener will damage clothing.! Use powder detergent for; white cotton garments, for pre-washing and for washing at temperatures over 60 C.! Do not use hand washing detergents because these create too much foam. 3 of 29

14 WASH CYCLES & PROGRAMMES 4 of 29

15 NEW COMPONENTS Control Module The Programme Selector, Temperature Selector and LEDs are now all part of the Display Module and are not individually interchangeable. This module communicates with the Power Module at the rear of the machine. These machines DO NOT have an EEPROM on the Display module. The EEPROM is fitted on the power module - see below. Power Module and SmartCard The production module has an EEPROM which is soldered in place and is not replaceable. Power Modules supplied as Spare Parts also have a soldered (welded) EEPROM, therefore the relevant SmartCard for the model and Module must be ordered if either part is required. Indesit Company engineers can rewrite the module using the relevant file from their E-Mit unit. Anti Foaming When spinning, if the pressure switch switches to the full position due to foam in the drum, the machine will go into an Anti Foam cycle. This is most likely to occur the first time the machine spins after the wash cycle. Anti Foam Cycle:. Pause for 2 minutes 2. Fill 0 litres from the main wash valve 3. Slow drum action 5" on, 25" off for 2 minutes 4. Spinning restarts. This process is repeated until all the foam has been pumped away. 5 of 29

16 PROGRAMMING (Using EMIT) This machine can be programmed via the Emit, using a USB lead (Part number C ), Hardware key (Part number C005587) and the Memwriter software. Black Hardware Key USB - Serial Cable Other types of Cable are available Replacement pins for the Hardware Key are available as Part No. C (Qty = ) The Black Hardware Key and USB Serial Cable will be replaced with a new style Hardware Key and Cable which now has full USB connections. It has shorter, more robust pins, similar to those currently fitted into the SmartCard Reader. NOTE: - The USB Hardware Key also supports a low voltage connection point which allows an external power supply to be connected to the Hardware Key which enables the main module to be programmed with a settings file prior to fitting it to an appliance. ** NOT applicable to UK Service Engineers. USB Hardware Key - C USB Cable C Low Voltage Connection Point USB Connection 6 of 29

17 MAIN BOARD PROGRAMMING - For Modules with fixed EEProm From Serial Number , the module will always be supplied without a programme when supplied as a spare part. NOTE: This board does not have a physically replaceable EEProm. Smart Card Reader Programming a Main Board There are a number of ways the board can be programmed - some of which are not applicable to certain markets. Types of programming:. Handheld Terminal (Not UK) 2. Emit / Memwriter (UK Indesit Service Engineers) 3. Smart Reader and Smart Card (certain areas of UK market) see photo. Smart Card this card holds the program file and can only be used ONCE. PROGRAMMING (Using Smartcard Reader / Card) If the Main Module has been replaced during a repair the board will require programming using the following method.. Do NOT connect the machine to electrical supply. 2. Insert the pre-programmed card into the Card Smart Card Reader and Smart Card in use reader. Care must be taken at this point to ensure the card is inserted correctly with the Chip on the card facing the PCB of the Reader. 3. Insert the Reader and Card into module connection port - see photo. 4. Connect the machine to the Electrical supply, the LEDs on the Smart Card Reader will light in this sequence: a) Red ON: Good Communication between Smart Card Reader and Card. b) Red OFF; Green Blinking: Download taking place. c) At end, Green ON ---> Download OK. d) At end, Red ON or RED Flashing ---> Download NOT OK. 5. Programming Complete, disconnect the machine from Electrical supply. 6. Remove the Smart Card Reader. 7 of 29

18 8 of 29 WIRING DIAGRAM Door Lock Vac Mains Filter Brown 2 J9 L Brown J0 Brown Linea Neutro 3 N Blue Red C L N E Triac opzionale??? 3 4 6? 7 Black JE5 Motor (3 phase) JE7 JE4 2V D Gnd SCL SDA DISPLAY / CONTROL 5 Black Neutral Live Black Tacho Red Red Wash NTC Light Blue Light Blue JE 3 White Q5 Triac Water valves Pre- Wash White K? Res. Asc. K? Deviat P Black Wash 3 Black Q4 Triac Q7 Triac J L Light Blue K? Resist P Signal Q6 Triac Light Blue GND Q2 Triac wd.pdf Light Blue 3 +5V Linear Pressure Switch JE8 JE2 Neutral Neutral 9 Live JE3 8 J0 Q3 Triac Red 6 Pump 4 2 Red 2 Brown J9 TF R Blue Wash Heater with thermal fuse Test Connector Indesit Company

19 WIRING CONNECTIONS (ARDACIA 2 PLATFORM) DISPLAY PRESSURE SWITCH JE5 MODULE RED 0.35 X 550 RED 0.35 X 550 RED 0.35 X 550 RED 0.35 X 550 RED 0.35 X Display JE celeste 0.35 X 340 celeste 0.35 X 340 celeste 0.35 X MOTOR MAINS FILTER MOTOR RED 0.50 X 730 RED 0.50 X 730 BLACK 0.75 X 730 BLACK 0.75 X 730 BLACK 0.75 X 730 JE7 2JE7 3JE7 4JE7 5JE7 JE7 MODULE J9 MODULE L/N 4J9 3J9 2J9 J9 BLUE.00 X 530 BROWN.00 X 530 BLUE.00 X 900 BROWN.00 X R.R. R.TF. FA FA2 -- DOOR LOCK / PUMP VALVES / NTC THERMISTOR DOOR LOCK PUMP PS MRC -3- MRL -2- MRN BROWN.00 X 700 BROWN.00 X 700 RED 0.50 X 700 RED 0.50 X 600 RED 0.50 X 600 J0 2J0 3J0 4J0 5J0 J0 MODULE JE MODULE LIGHT BLUE 0.35 X 570 LIGHT BLUE 0.35 X 570 LIGHT BLUE 0.35 X 520 LIGHT BLUE 0.35 X WASH NTC EVL MAIN EARTH 7 9 WHITE 0.35 X 520 WHITE 0.35 X EVP PREWASH TG GREEN/YELLOW.0 X 220 TR 9 of 29

20 POWER MODULE CONNECTIONS AUTO TEST SOCKET J3 Q0 Q2??? Q9 Q 0 C4 Q8 C0 C77 JE7 JE7 C6??? JP4 J4??? 2?? WAVE IS03 U9 IS0 C92 C93 43 C80 C8 IS02 J6 IS04 D46 D45 D3 R206 C79 C85 C82 K2 K C35 D36 RV3 D5 Q32 D29 D47 D44 C29 D8 R205 R253 RV RV2 Q29 Q27 RV5 JE RV4 D50 K3 J5 J2 Y J C28 RT3 JE4 J3 Q49 JE5 T U2 RT2 U3 JE8 JE2 J0 J9 ICT FT IDD JE J0 J9 C95 JE5 JE8 20 of 29

21 FAULT IDENTIFICATION FAULT CODES AND POSSIBLE CAUSES 2 of 29

22 FAULT FINDING IMPORTANT NOTE: Disconnect the machine from Electricity Supply before any testing. General Information If the machine has an Earth Fault it can display erroneous fault codes. Repair any Earth Faults on the machine before using the code guide on the previous page. Some faults will not show up as error codes:- The module will not show up a fault if the water to the machine is turned off or if the solenoid valves are open circuit. Certain motor faults, will not show as a fault, the door will lock but the machine will not start a programme. (motor plug disconnected, faulty brushes etc.) Open circuit field windings will signal fault F0. If the motor Thermoprotector (toc) - if fitted -operates in the middle of a cycle, the machine will stop with no fault code indicated, when the thermoprotector (toc) resets the cycle will then restart. If the element goes open circuit in the middle of a programme and the pressure switch is in the full position, the machine may not signal a fault but will wash for a long extended period. Note: This chart refers to both "commutator" (brush motor) and "three phase" (non-brush motor) models. Refer to text for appropriate information. FAULT CAUSE SERVICE ACTIONS F0 Main PCB, Triac on board damaged or components Feedback fault - Check for water leaks that may affect connectors J009 (Commutator) or J9 (Three-phase) causing the relative contacts to short; - Check the motor terminal board (any problems due to aggression caused by manufacturing chemical residues that may cause short circuits); - Check the connection on the wash heating element; - Check efficiency of connector J00 (Commutator) or J00 (Threephase) on the PCB; - Check connector J00 (Commutator) or J0 (Three-phase) pins 3 and 4 for continuity of the wash heating element (700 watt volt) which must be 30 Ohm +/- 0%. Otherwise, renew heating element; - Check for water leaks that may affect connectors J006 (Commutator) or J7 (Three-phase) causing the relative contacts to short; - Check the terminal board (any problems due to aggression caused by manufacturing chemical residues that may cause short circuits); - Check wiring of connectors J006 (Commutator) or J7 (three phase) / Pressure switch; - Disconnect appliance for 2 minutes. Check wiring and connectors of the dryer heating element on main PCB board side and component side; - Check that correct operation has been restored by starting the Autotest routine; - Renew main PCB. 22 of 29

23 F02 F03 F05 Motor tripped, motor tacho generator open circuit or short circuit NTC wash sensor open! short circuit Pressure switch empty condition not reached or drain pump jammed - Check for water leaks that may affect connector J009 causing the contacts to short circuit; - Check to ensure motor is not mechanically jammed or seized; - Check efficiency of the contacts on connector J009 on the PCB; - Check the motor side connector; - Check motor winding and check that the impedance value on wiring connector J009 between pins 3 and 4, 4 and 5, 3 and 5 is less than 00 Ohm; (three phase) - Check the tacho generator winding and check that the impedance value on wiring connector J009 between pins and 2 is between 5 and 70 Ohm; - Check the tacho generator wiring; - Disconnect appliance for 2 minutes. Check that correct operation has been restored by starting the Autotest routine; - Renew motor; - Renew PCB. - Check efficiency of contacts on connector J005 (commutator) or J2 (three-phase) on PCB; - Check NTC ensuring that the impedance value at ambient temperature (20 C) on wiring connector J005 (commutator) or J2 (three-phase) pins and 2 is approximately 20 KOhm - If measurement is incorrect check continuity of wiring J005 (commutator) or J2 (three phase), pins and 2 / NTC; - Check the same parameter directly on the NTC (20 KOhm); - Renew NTC; - Renew PCB. - If status type pressure switch check correct operation of component; - Check efficiency of contacts of connector J006 (commutator) or J7 (three phase) on PCB; - Check wiring of connectors J006 (Commutator) or J7 (three phase) / Pressure switch; - Check continuity of pump on connectors J004 (commutator) or J (three-phase), pins 4 and 5 (in case of classic door lock); check that impedance value is 70 Ohm +- 0%; - Check wiring of connectors J004 (commutator) or J (threephase), pins 4 and 5 / pump; - Check pump filter + and wall drain outlet; - Renew drain pump; - Empty tank, reprogram Main PCB then start autotest routine; - Renew linear pressure switch; - Renew PCB. 23 of 29

24 F06 F07 F08 F09 F F2 Door lock fails to close / open, door lock PTC triac open / closed, mains frequency signal fault, mains power signal fault Wash heating element relay open / diverter relay sticking on drain pump side Wash heating element relay earth leakage / wash heating element relay contacts sticking Setting File error detected by Main PCB or Display PCB Pump not wired or pump driving triac short circuit Communication error between Main PCB and Display PCB - Check for water leaks that may affect connectors J004 or J (three-phase) causing the relative contacts to short; - Check Door lock terminal board (any problems due to aggression caused by manufacturing chemical residues that may cause short circuits); - Check J004 / door lock wiring; - Check door lock; - Renew PCB. - Check efficiency of contacts on connector J00 (commutator) or J0 (three-phase) on PCB; - Check continuity of wash heating element on connectors J00 (Commutator) or J0 (Three-phase), pins 3 and 4. The 700W 230V heating element impedance value is 30 Ohm +/ - 0%. If value is different renew wash heating element; - Renew PCB. - Check efficiency of contacts on connector J00 (commutator) or J0 (three-phase) on PCB; - Check leakage between the two ends and ground, impedance should be at least 2 MOhm; - Renew heating element; - Renew PCB. - Disconnect appliance for 2 minutes. Check that correct operation has been restored by starting the Autotest routine; - Reprogram Main PCB; - Renew main PCB; - Renew display PCB. - Check efficiency of contacts on connector J004 (commutator) or J (three-phase) on PCB; - Check continuity on connector J004 (commutator) or J (threephase), pins 4 and 5 (in the case of classic door lock); - Check continuity of pump, ensuring that impedance value is 70 Ohm +/- 0%; - Check wiring of connector J004 (commutator) or J (three phase) / pump; - Renew pump; - Renew PCB. - Check efficiency of contacts on connector J00 (Commutator) or J6 (Three-phase) on main PCB; - Check efficiency of contacts on Display PCB; - Check continuity of J00 (Commutator) or J6 (Three-phase)/ Display PCB wiring; - Disconnect appliance, wait for 2 minutes and reconnect to power supply, then start autotest routine; If problem persists proceed as follows: - Renew main PCB; - Renew display PCB. 24 of 29

25 F3 F5 F8 NTC dryer sensor open I short circuit Dryer heating element ground fault/short circuit. Board relay sticking (Three phase Models Only) No communication between microprocessor on the main module and the DSP (component driving the Three Phase motor) - Check efficiency of contacts on connector J0 (commutator) or J4 (three-phase) on PCB; - Check NTC impedance value on wiring connectors J0 (commutator) or J4 (three-phase) between pin and pin 2. The impedance value at ambient temperature (20 C) must be approximately 20 KOhm; - If measurement is incorrect check NTC wiring; - Check the same parameter directly on the NTC (20 KOhm); - Renew NTC; - Renew PCB. - Check efficiency of contacts on connector J02 (commutator) or J3 (three-phase) on PCB; - Check continuity of the dryer heating element on pins and 2 of connector J02 (commutator) or J3 (three-phase) ensuring that the value for the 500W 230V heating element is approximately 36 Ohm; - Check leakage between the two ends and ground, impedance should be at least 2 MOhm; - Renew dryer heating element; - Renew PCB. - Disconnect appliance for 2 minutes. Check that correct operation has been restored by starting the Autotest routine; If fault reappears renew main PCB. 25 of 29

26 DISMANTLING INSTRUCTIONS - Arcadia Models Safety Notes: Ensure that the appliance is disconnected form the Electricity Supply before commencing any work. Beware of sharp edges on metal or plastic parts - wear safety gloves. Refer to Safety Notes at the beginning of this publication.! IMPORTANT NOTE Risk of Electric Shock The metal heatsink fitted on the Power Module may hold an electrical charge for a short period after switching off the machine. Allow 5 minutes after disconnecting the machine from the electrical supply before commencing ANY work. A Top Cover. Remove the 2 screws securing the top panel. 2. Slide forward and lift clear. B Back Panel. Remove 6 screws securing panel. 2. Slide down to remove. C Control Panel. Remove the top cover (A). 2 Open the dispenser drawer fully. Gently lift slightly and pull to remove the drawer. Remove the screws securing control panel to dispenser housing. 3. Release 2 screws, each end on top corner of control panel. 4. Release 2 clips holding console to cabinet, gently ease control panel upwards to disengage lugs from the front panel. 5. Disconnect the wiring and lift clear. Note: When refitting, ensure the control panel is screwed and secured into the dispenser body. This is easier to check with the dispenser drawer removed. D Display Card. Remove the top cover (A). 2. Release the wiring block from the back of the card. 3. Remove screws fixing the PCB to the control panel. 4. Whilst holding the card, ease card away from the control panel. E Top Concrete Weight. Remove the top cover (A). 2. Remove the 3 fixing bolts and lift clear. 26 of 29

27 F Dispenser/Valve Assembly. Remove the top cover (A). 2. Remove the drawer. 3. Remove the screws securing the dispenser to the control panel. 4. Remove the inlet valve fixing screws to the rear of the cabinet. 5. Remove the control panel (C). 6. Unhook the dispenser outlet hose from the dispenser. 7. Remove the wires, lift clear and remove the dispenser valve assembly. G Fill Valves. Remove the top cover (A). 2. Remove the inlet valve fixing screws to the rear of the cabinet. 3. Remove the control panel (C) and ease the dispenser assembly forward. 4. Remove the screws securing the valve to the dispenser. 5. Disconnect the wiring. H Door Seal. Remove the top cover (A). 2. Remove the outer wire clamp, attaching the door seal to the cabinet (R). 3. Release the door seal from the cabinet front. 4. Remove the door seal from the tank front. The seal is fixed to the tank front by a sprung band. I Door Interlock. Remove the restrainer securing the door seal to the front panel (R). 2. Remove the two securing screws and working from the drum aperture behind the door seal disconnect the wiring. J Belt and Pulley Removal. Remove the back panel (B) to gain access to the belt. 2. Using pulley locking tool, Part No. C (5604), remove the pulley fixing screw and ease pulley away from the shaft. K Mains Suppressor. Remove the top cover (A). 2. Remove the screw securing the suppressor and mains cable unit to the cabinet. 3. Lift unit upwards and withdraw from cabinet. Note: This unit is not a customer fit part. L Drum Assembly. Remove the Top Cover (A), Back Panel (B), Control Panel (C), Dispenser (F) and Motor (N). 2. Remove the screws securing pump to front panel. 3. Disconnect the wiring attached to the outer drum via cable clips and any earth wires. 4. Disconnect the tube from the pressure switch. 5. Unclip the dispenser outlet hose from the dispenser and remove door seal from front panel. 6. Insert slide Part No. C (560055), inside the cabinet at the rear of the drum. 7. Using suitable protection lay appliance on its back. 8. Remove 2 x 0 mm nuts securing the shock absorbers to the base of the cabinet. 9. Remove the tank/pump hose. 0. Carefully slide the outer drum clear, protecting any wiring. 27 of 29

28 M Front Concrete Weight. Remove the drum assembly (L). 2. Remove the 3 weight fixing bolts and lift clear. N Motor. Remove the back panel (B). 2. Remove the bolts securing the motor and support the motor. 3. Pull the motor forward of the locating pegs and lift clear. O Pump. Remove the plinth. 2. Using suitable protection, tilt the machine backwards and support. 3. Remove the pump fixing screws and disconnect the hoses and wiring. P Power Module. Remove the back panel (B). 2. Remove 2 screws securing the module support to the cabinet. 3. Disconnect the wiring. 4. Lift module and support clear. Q Bearings Note: The drum bearing assembly comes as a complete unit, therefore the bearings cannot be replaced. A new drum/tank assembly will need to be fitted if the bearings have failed. R Door Seal Retainer to Outer Case. The door seal is fixed to the cabinet front panel by a wire clamp and a small spring. The spring is usually at the bottom of the door. 2. Carefully attach a small screwdriver to one of the ears of the spring. By stretching the spring the wire band can be removed. S Shock Absorbers. Using suitable protection lean the appliance onto one side. 2. Remove the 0 mm nut securing the shock absorber to the cabinet. 3. Push the shock absorber on the rod until it comes out of the cabinet. 4. Remove the plastic expansion rivet fixing the shock absorber to the tank. (Remove the pin first to make removal easier.) 28 of 29

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