HEALTH, ENVIRONMENT AND SAFETY MANAGEMENT FOR FACILITIES MANAGERS COURSE OUTLINE

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1 The HES for Facilities Management course addresses the fundamentals of the Occupational Health and Safety Act and its implications to ensure a safe working environment for employees, contractors and stakeholders entering the business premises. Key points addressed in this course include: Duration: 5 Days SECTION 1 INTRODUCTION What is Facilities Management? The Roles and Responsibility of Facilities Management Key Concepts Functional Areas Innovation & the Concept of Fit for Purpose More than the Sum of its Parts Classification of Roles and Responsibilities SECTION 2 OCCUPATION HEALTH AND SAFETY ACT Introduction to the OHS Act The OHS Act Summarised - Advisory Council and Technical Committees - Health and Safety Policy - General Duties of Employers to their Employees - General Duties of Employers to Non-Employees - General Duties Regarding Manufactured Goods and Substances - Duty to Inform - General Duties of Employees at Work - Some other Duties - Health and Safety Representatives - Health and Safety Committees - Incident Reporting - Inspectors - Formal Enquiries - Prohibitions - Offences, Penalties and Special Orders of Court

2 SECTION 2 CONTINUED - Summary of Regulations - Asbestos Regulations - Building Classification and Occupancy Rates - Demolition and Construction Work - Design and Drawings - Drainage, Sanitary and Changing Rooms - Driven Machinery - Electrical Installations and Machinery - Facilities for Disables People - Fire Precautions, Fire Protection and Means of Egress - Housekeeping - Lift, Escalator and Passenger Conveyor Regulations - Lighting - Machine Rooms in General - Noise and Hearing Conservation - Public Safety - Room Dimensions - Stairways - Storm Water Disposal - Structural Design - Thermal Requirements - Ventilation - Walls and Roofs - Window and Glazing - General Facilities and Safety Regulations - Other Pertinent Issues

3 SECTION 4 HES PLAN AND PROCEDURES Introduction Why an HES Programme? Is my Company Prepared? The Elements of an HES Programme - HES Programme Policy Statements - Corporate Roles and Responsibilities - Individual Roles and Responsibilities - The Occupational Health and Safety Committee - The Occupational Health and Safety Team - Correct Work Procedures and Instructions - Establishing Correct Work Procedures - Emergency Procedures - Orientation and Training - Creating Awareness - The Need for Specific Training - Workplace Inspections - Reporting Accidents - Medical and First Aid - Workplace Specific Items - Implementation of the HES Programme - HES Programme Effectiveness Evaluation - A Summarised Management Plan SECTION 5 FIRE MARSHALL TRAINING (EXTERNAL SUPPLIER Unit Standards ) Fire Behaviour Burning Process - Important Terms Sources of Heat Energy - Chemical - Electrical - Mechanical - Nuclear - Solar Spread of Fire Phases of Life Backdraught

4 SECTION 5 CONTINUED SECTION 6 Extinguishing Classes of Fire Portable Fire Extinguishers - Types of Extinguishers - Inspection, Maintenance and Servicing - Fire Hose Reel Equipment - Practical Considerations - Fire Streams - Hazard Recognition - Housekeeping - Smoking - Electricity - Improper Waste Management - Product Storage - General Precautions - Fire detection and alarm system - Reporting - Automatic Sprinkler System - Prevention & Public Education - Preparing for Inspection - Conduction Inspection - Fire Team Organising & Responsibilities - Responsibilities of Management - Home Fire Safety - HEALTH AND SAFETY AWARENESS COURSE (EXTERNAL SUPPLIER Unit Standards 9964) Objectives of the Act Scope of the Act Important Definitions General Duties of Employers General Duties of Employees at Work Designation of Health and Safety Representatives Function of Health and Safety Representatives Appointment of Health and Safety Committees Delegation of Duties Chief Executive Officer Acts or Omissions by Employees or Mandatory

5 SECTION 7 BUSINESS CONTINUITY Introduction What s the Chance? Workplace Accident Statistics and Trends The Facilities Manager s Role in the Planning of BCP Considerations for the Facilities Manager SECTION 8 BUILDING EMERGENCY PLAN The Building Emergency Plan Part I: Building Information - General Information - Contact Information - Critical Operations - Medical and Rescue Duties for Employees PART II: Emergency Procedures - Emergency Notification - Other Important Telephone Numbers - Building Alarm(s) - Emergency Notification Procedures - General Evacuation Procedures - Emergency Information - Fire Procedures - Fire Prevention Procedures - Potential Fire Hazards 78 - Earthquake Procedures - Civil Disturbance / Demonstration Procedures - Criminal or Violent Behaviour - Explosion or Bomb Threat Procedures - Hazardous Materials Procedures - Building Service Failure - Elevator Failure - Flooding / Plumbing Failure - Gas Leak - Ventilation Problem

6 PART III: Emergency Preparedness - Supplies of Emergency First Aid Kit - Training and Documentation - Securing Building Contents Other Guidelines SECTION 9 CONTRACTORS AND THE HES PROGRAMME Introduction Leadership and Accountability Commitment and Dedication to Shared Values The Contractor Safety Management Plan Practical Suggestions SECTION 10 BUILDING CONDITION AUDIT Purpose and Goal The Audit Process Defining What to Audit Data Gathering Data Interpretation The Results SECTION 11 ERGONOMICS Introduction Main Ergonomic Risk Elements Some Practical Considerations in Ergonomics - Sitting at a Workstation - Taking a Break - Office Seating - The Keyboard and Mouse - Monitor and Document Holder - Office Desk - Office Lighting - Indoor Air Quality and Temperature - Electromagnetic Fields - Noise - Filing - Office Design Considerations

7 - Occupancy Densities - Work Processes - Central Services The Facilities Manager s Challenge SECTION 12 OPERATIONAL MATTERS Asset Management Maintenance - Reactive Maintenance - Preventative Maintenance Budgeting and Expenditure Control - Budgeting Process - Expenditure Control - Operational Management Guidelines The Request for Quotation (RFQ) Contract Management - What is a Contract? - What is Contract Management? - Maintaining the Relationship - The Contract Management Lifecycle - Critical Success Factors - Where Things Go Wrong - Contracts Which are Required to be in Writing - Generic Structure for Service Delivery Contract - The Service Level Specifications / Agreement (SLS or SLA) Contractor Management - Levels and timing of Supervision - Meeting and Reports - Audits and Inspections - Access Control and Security Occupant (Tenant) Liaison

8 SAQA US ID UNIT STANDARD TITLE Apply Facilities Management Principles NQF Level 5 Credit 8 Purpose: This unit standard is for learners working within a Real Estate environment, seeking to acquire or enhance the competences to be a Principal in a Real Estate business or working within a Real Estate environment specialising in management or sales or rental. The acquisition of competence against this standard will add value to their understanding of the sector and function in the workplace. The qualifying learner is capable of: Understanding and applying key concepts of facilities management. Complying with legal requirements in managing facilities Applying key disciplines for effective facilities management Obtaining and managing resources necessary to manage facilities NOT CURRENTLY OFFERED BY AFROTEQ BUT IN THE PROCESS OF ALIGNING SAQA US ID UNIT STANDARD TITLE Apply basic firefighting techniques (2 day Fire Marshall section) NQF Level 1 Credit 3 SAQA US ID UNIT STANDARD TITLE 9964 Apply health and safety to a work area (1 day Health & Safety Awareness) NQF Level 2 Credit 3

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