DGL 24 Hrs Emergency Contacts Stan Bochenek Site Manager Travis Steinhardt QLD Warehouse & Distribution Manager

Transcription

1 DGL 24 Hrs Emergency Contacts Stan Bochenek Site Manager Travis Steinhardt QLD Warehouse & Distribution Manager OHS & Safety representative Kevin Moloney Business Hours: After Hours: DGL Senior Management Contacts John West Managing Director

2 CONTENTS Emergency Response Plan Site: Unit Bradman Street Acacia Ridge Page Section 1 Site and Hazard Detail Site Detail Maps Inventory Of Dangerous Goods On Site Number Of Employees On Site and Their Location Major Incident Effect On Infrastructure Emergency Planning Assumptions Measures To Limit Or Control The Major Incident Consequences Control Points and Procedure For Utilities Off-Site Effects Summary 9 Section 2 Command Structure and Site Personnel Command Philosophy and Structure Plan Content Clarification Personnel Responsibilities for Emergency Plan Implementation _ Off Site Mitigating Resources to Support Emergency Services 11 Section 3 Notifications Early Warning of Major Incident to Emergency Services On Site Warning System Contact Details- Emergency Services & Assistance Providers Communications Systems on Site 13 Section 4 Resources On Site Emergency Resources 14 Section 5 Procedures 16 Emergency Response Fire Procedure 17 Emergency Response Chemical Spill Procedure 18 Emergency Response Bomb Threat Procedure 19 Emergency Response Evacuation Procedure 20 Emergency Response Flood 21 Emergency Response Decontamination Procedure 22 Section 6 Personal Injury and Near Miss Response 23 Section 7 Media Liaison and Training 24 Section 8 Appendix A 25 2

3 Section 1.1 Site Details Emergency Plan Section 1. Site & Hazard Detail Company Name: Pty. Ltd. Location: Unit Bradman Street, Acacia Ridge Queensland Postal Address: P.O. Box 1594 Eagle Farm, QLD 4009 Nature of DGL Operations DGL (Aust) Pty. Ltd. (DGL) is a privately owned Company operating third party dangerous good and other chemical warehousing and distribution facilities in Victoria, New South Wales, Queensland, South Australia and Western Australia In Queensland, DGL operates the storage facility at Unit 15, 243 Bradman Street Acacia Ridge was acquired in November 2006 and its design caters for the storage of general and dangerous goods. The nature of the business involves the receiving of inward goods, the appropriate storage of goods and the retrieval of goods from storage for their loading onto transport vehicles for delivery. DGL does not manufacture or process dangerous goods other than in the event of damaged or leaking containers where Emergency Response Procedures may require recovery of product. Premise is licensed to store dangerous goods of Classes 2, 3, 4, 5, 6, 8 and 9. 3

4 Maps- DGL, Bradman Street Acacia Ridge Figure one Satellite view yellow indicates boundary of property There are no neighbouring MHF companies located in the area shown by the maps 4

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6 Section 1.3 Inventories of Dangerous Goods on Site Due to the nature of DGL s business the inventory levels of products stored on the site is constantly changing. A copy of this manifest is available from DGL s Logistics Management system, an up to date copy is also kept in the Hazmat Box located at the exit from the site Section 1.4 Numbers of Employees on Site & Their Location The maximum and minimum number of DGL employees and visitors expected to be on site ay any given time is as follows: Maximum number of DGL employees: Maximum number of total persons*: Average number of total persons on site*: Minimum number of persons: approximately (during working hours) 30 approximately (during working hours) approximately (during working hours) 2 persons (during working hours) Nil outside working hours *Total Persons will include casuals, visitors, contractors, transport vehicle drivers, customers. The location of people on the site during working operating hours is variable and includes the Administration Office and Warehouse Area. Working Hours are 21:30hrs 18:00hrs Sunday to Friday. Normal work hours are 7.6 hrs per shift with overtime as required. DGL does not operate on weekends with the exception of the occasional Saturday as required and Sunday as per the hours above. All employees regardless of start and finish times have access to Spill, PPE and Fire Fighting Equipment. All visitors to be escorted through warehouse and any contract driver to remain in vehicle or designated driver area. Section 1.5 Major Incident Effect on Infrastructure Local infrastructure will not be affected by a major incident unless there is release of fire generated toxic smoke. The Fire Brigade will make the decision as to the extent to which local infrastructure has been impacted. In the event of fire generated toxic smoke, the following infrastructure may be affected: Neighboring access roads and paths being; - Bradman Street. The nearest residential premises is located approximately 150 meters away as the crow flies. 6

7 Section 1.6 Emergency Planning Assumptions The following Emergency Plan assumptions have been made: The only likely incident to result in off-site effect is a fire. During operating hours, staff will manage the incident until Emergency Services arrive. Outside operating hours, the state manager and state operations manager will be contactable and in attendance to provide information and assistance to Emergency Services. Managers will be on site at the time of an emergency. In the event one or more identified personnel are off-site, the chain of command will move up from the position and responsibility below. Local Fire Brigade will arrive on site approximately 10 minutes after notification. DGL personnel are trained in Emergency Procedures with the assumption that the Fire Brigade will require assessment timeframe prior to commencing combating measures. Procedures identified in Section 5 continue until otherwise directed by Fire Brigade. Any chemical release and firewater will be initially contained by the use of Spill equipment where possible. Fire Brigade to control larger releases. MSDS will be available and accessible for all chemicals stored on the premises. One Assembly Point is deemed suitable due to: - Multiple exit points available from the warehouse and Administration Office. - Identifying one Assembly Point maximizes the potential for people to attend the correct point. Section 1.7 Measures to Control or Limit the Major Incident Consequences Class of Dangerous Goods Hazards Major Incidents Class 2 Gases Loss of Containment Ignition sources Fire, Explosion, Adverse Exposure to Substance Class 3 Flammable Liquid Loss of Containment Ignition sources Fire, Explosion, Adverse Exposure to Substance Class 4 Flammable Solid Loss of Containment Ignition sources Fire, Explosion, Adverse Exposure to Substance Class 5.1 Oxidizing Agent Loss of Containment Ignition sources Increases risk and intensity of fire by contributing oxygen Fire, Explosion, Adverse Exposure to Substance Class 5.2 Organic Peroxide Class 6.1 Toxic Class 8 Corrosive Class 9 Miscellaneous Loss of temperature control Ignition sources Increases risk and intensity of fire by contributing oxygen Loss of Containment Ignition sources Loss of Containment Ignition sources Reaction of Acids and Alkalis Loss of Containment Ignition sources Fire, Explosion, Adverse Exposure to Substance (May release toxic smoke when in fire) Fire, Explosion, Adverse Exposure to Substance (Will release toxic smoke when in fire) Fire, Explosion, Adverse Exposure to Substance (May release toxic fumes when in fire) Fire, Explosion, Adverse Exposure to Substance 7

8 Controls Preventative Controls Work Permits Training, induction and instruction Control of ignition sources on site Segregation of incompatible substances Visitors to be escorted in warehouse and no mobile phones turned on No Smoking On-Site Mitigating Controls Fire hose reels Portable fire extinguishers Warden Team for initial control of fire and assistance to Emergency Services Emergency Spill Station containing equipment for spill management and recovery including absorbent and neutraliser Emergency Personal Protective Equipment (PPE) and Spill Kit Bin Emergency safety showers and eyewash stations Emergency Response Procedures: - Refer to Section 5. Refresher Training Section 1.8 Control Points and Procedure for Utilities The only utilities located on the site are water and electricity. Control points for both water and electricity: Electricity switchboards are located in and on wall next to Fire Door 8 in Warehouse Area. Water supply onto the site is accessible just inside the fence perimeter on the corner of the entrance gate. 8

9 Section 1.9 Off-Site Effects Summary HAZARD EVENT Minor leaks from ruptured drums or packages CASUAL EVENT Careless handling or defective packaging not noticed on inwards goods or daily checks. OFF-SITE EFFECTS CONSEQUENCES Insufficient material to generate concentration above TLV or Exposure Standard beyond immediate surroundings. Nil effect off-site Major leaks from ruptured drums or packages Careless forklift operations, handling, storage methods or defective packaging not identified by goods inwards or daily checks Significant release may generate concentration above exposure standard up to 20 meters from scene. If in store rapidly removed by ventilation system and diluted. Nil effect off-site. Spread of pool limited bunding- no threat to water or soil Minor fire Major fire Leakage of flammable product and introduction of ignition source. Incompatible chemicals allowed in contact i.e. organic materials allowed in contact with Class 5.1 substances. Industrial waste ignited by careless actions. (also assumes wastes have been allowed to build up to a fire hazard proportion). Brach of safety during maintenance or other work. Unlawful entry & possible arson Undetected minor fire, delay in raising alarm, failure of staff or security to act according to training procedures. Failure of QFRA to respond (not considered even a remote possibility due to proximity to, and knowledge, of the site) Fire damage limited to store area. Minor stock and property damage. Staff training, housekeeping, building construction and fire security, including link to emergency services combine to minimize effects. Nil off-site effect. No potential for soil or water contamination due to bunding arrangements Release of toxic fumes, vapour and smoke into atmosphere. Substantial structural damage, contained by design of construction even if part of building destroyed. Location (down embankment) protects off-site areas from heat radiation effect. Distance to residential areas protects residents from toxic effects. Possible some coughing and sore throats may well result. (Weather dependant*) possible threat to soil and water prevented by site bunding and down steam damming. * High surface winds or heavy rain tend to flatten plume making ground effect more noticeable. Wind direction is critical as only winds from the southwestern sector will direct plume towards residential area. Prevailing wind south-eastern sector swinging to north-western sector at night 9

10 Emergency Plan Section 2. Command Structure & Site Personnel Section 2.1 Command Philosophy & Structure DGL s Command Philosophy is one that allows for both leadership and shared responsibility (Refer to Section 2.4). The command structure listed below will be activated in the case of an emergency. In the event a person/s of responsibility is absent at the time of an emergency, the chain of command will move up from the position and responsibility below. State Manager Site Manager Site Supervisor Warehouse Staff Sections 2.2 Plan Content Clarification For Emergency Plan Content Clarification contact: Head of OH&S and Compliance - Kevin Moloney Tel No: The site manager is responsible for the administering of the building fire and evacuation Plan and giving General & first response evacuation instruction. This will be given and documented using T-1220 Fire instruction and record which forms a part of the induction procedure This plan is to be reviewed annually and is triggered by the sites monthly inspection form. The revision date and time of review are noted in the header of the document and is dated with the revision number. 10

11 Section 2.3 Personnel Responsibilities for Emergency Plan Implementation Roles Responsibilities Manage and control an emergency incident by: 1. Sounding of the Alert Alarm. 2. Leading, supporting and advising site personnel. 3. Assessing the scale and potential of the emergency. 4. Assessing the need for evacuation after consultation with relevant staff and MSDS. 5. Provide with details of key actions, discussions and outcomes of events as they occur. 6. Alerting personnel, visitors and/ or contractors of the nature of the emergency within the Premises. 7. Ensuring notification to Emergency Services. 8. Determining Assembly Point is safe to evacuate to and assemble at. 9. Retrieval of the Visitor and Employee Sign In/Out book from Administration Office to take to Assembly Point. 10. Determining to move assembled people further off site, if there is risk of smoke or heat at the designated Assembly Point. 11. Ensuring contact with locally effected premises. 12. Ensuring the control of vehicles on and off the site. 13. Ensuring the safe evacuation of all persons. 14. Debriefing of persons involved. Sections 2.4 Off-Site Mitigating Resources to Support Emergency Services DGL will provide assistance to Emergency Services in respect to any DGL incident which requires nearby facility mitigatory resources and actions. This includes: Verbal advice on response to incidents as per MSDS recommendations. Provision of chemical spill equipment such as absorbent, neutraliser, PPE etc. 11

12 Emergency Plan Section 3. Notifications Section 3.1 Early Warning of Major Incident to Emergency Services Emergency Services Contact For any Major Incident, DGL will directly call 000 in accordance with Emergency Response Procedures. The type of information to be initially provided to Emergency Services via a 000 call includes: Nature of emergency including a brief description Location and magnitude Injuries to people or casualties and the nature of injuries Details of chemicals involved Site contact (if needed for emergency services if they require more information including contact number) If known wind direction and speed Emergency with Potential Environment Impact Agencies that should be contacted for an incident that may impact on the environment may include: Department of Environment and Heritage Protection: o Environmental Management o Pollution Local Authorities (Brisbane City Council) Section 3.2 On-Site Warning System The On-Site emergency warning system consists of: 1. Evacuation Alarm - Sound: wailing sound - Location: Administration Office - Signal: the need for evacuation to Assembly Point The sites fire system is designed to call the Fire Brigade in the event of detection of a fire via a dedicated phone line. The Off-Site emergency warning system consists of verbal warning via telephone to 3 groups where an incident is deemed to have the potential for off-site consequences: 1. Emergency Services (Fire, Police, Ambulance) 2. Local Council 3. Neighboring Premises 12

13 Section 3.3 Contact Details- Emergency Services & Assistance Providers Contacts Contact Phone Numbers Emergency Services Emergency Services: 000 Fire Brigade Police Ambulance Neighboring Premises Nature of Business Phone Numbers ASTEC Engineering, manufacture SEDATECH Construction & Engineering Services CS GAS Engineering, manufacture Symbion Pharmacy Services Wholesaler Hospital/ Pharmacy Supplies DGL 24 Hrs Emergency Contacts Stan Bochenek Site Manager or Travis Steinhardt QLD Warehouse & Distribution Manager or Kevin Moloney National IT Manager or John West Managing Director or Section 3.4 Communication Systems On-Site Site communication mechanisms consist of: 1. Telephones Main number is All landline telephones are located in the Administration Office. 2. Mobile Phones Company supplied mobile phones to identified personnel. Mobile phones are restricted in the Warehouse Area due to ignition source hazards. Supervisors / Managers are permitted to use mobile phones in the Warehouse Area to fulfill their duties. 3. Fax Fax Number Located in Administration Office. 4. Accessible on each computer terminal. 13

14 Section 4. Resources Section 4.1 On-Site Emergency Resources Material Safety Data Sheets MSDS are available from the Administration Office Fire Fighting Equipment Location Equipment External/Yard Area Fire Hydrants & Booster Warehouse Area Fire Hose Reels Dry Chemical Fire Extinguishers Foam Fire Extinguishers Spill Stations The warehouse area has a Spill Station for the containment and clean-up of a spill. The Spill Station is equipped with varying materials, equipment and tools to manage spills. The Spill Station includes: Neutraliser and/or absorbent Broom Shovel Recovery Bags/ Recovery Drums Emergency Response Chemical Spill Instructions The Spill Station is transportable by Forklift to other areas in the warehouse if needed Emergency PPE Personal Protective Equipment is located on the site for use in the event of an emergency. The PPE Kit is equipped with varying equipment suited to the hazards of products stored in the Warehouse Area. A Contents List of items is included. Typically the kit may include: Full-face or Half-face Respirator Chemical Goggles Face Shield Chemical Resistant Gloves Rubber Apron Disposable Overalls Respirator Cartridges PPE Kits are inspected regularly as part of the Warehouse Inspection to ensure specified items are readily available and in good condition Non-Emergency Equipment DGL retains additional spill equipment and PPE which could be used a resource in the event of an emergency Personnel As detailed in Section 2 of the Emergency Response Plan, DGL has an identified command structure to deal with a site emergency. 14

15 Emergency Plan Section 5. Procedures Emergency Response Procedures Aim To ensure that in an event of an emergency, the correct procedures are followed in accordance with Fire, Chemical Spill, Bomb Threat, Evacuation and, Chemical Spill Procedure, Bomb Threat Procedure and Evacuation Procedure in a manner that minimises risks to people, environment and the business. The incident is identified as Fire, Chemical Spill or Bomb Threat or Area J or Evacuation. Person first on the scene alerts other personnel of incident type and extent. Correct procedure is invoked. In event of Explosion, the Emergency Response - Evacuation Procedure is to be invoked. For Fire Invoke Emergency Response: Fire Procedure For Chemical Spill Invoke Emergency Response: Chemical Spill For Bomb Threat Invoke Emergency Response: Bomb Threat Procedure For Severe Flood or Storm Invoke Emergency Response: Severe Flood or Storm For Decontamination Invoke Emergency Response: Decontamination Procedure Evacuation Procedure Invoke: Emergency Response Evacuation Procedure For Personal Injury Invoke Emergency Response: Personal Injury Post implementation of correct procedure ensure the incident has been fully Investigated and documented. Review for stock damages and potential stock contamination (in particular Food grade products) evoke procedure P-160 Notify relevant authorities if required (i.e. Worksafe). Implement corrective action to eliminate or minimize reoccurrence. 15

16 Emergency Response Fire Procedure Aim: To ensure that in an event of Fire, the correct procedure is followed in order to manage an incident and its recovery in a manner that minimises the risks to people, environment and the business. RESPONSIBILITIES 1. Wardens/ Chief Warden. Wardens may use Air 1. Alert others. Ensure a person notifies Chief Horn or shout FIRE; FIRE to alert people before the Warden. Chief Warden or delegated personnel Alert Alarm (repeated short blasts) is sounded. will sound the Alert Alarm. (Leave alarm on). MSDS s are located in Operations Office. Scribe to commence documenting events. 2. Deal with any injured persons. 3. Secure the site and manage on-site traffic. Obtain MSDS of product/s involved and communicate required PPE for fire fighting. 2. Wardens/ First Aider. Consider the following when assessing whether it is safe to deal with injured persons: The chemicals involved Is there chance that fire could block your exit? Do you have assistance? Deal with contaminated persons as per MSDS instructions. 5. Small: Gather PPE. Contact MFB Phone Is fire Small or Large? 5. Large: Contact MFB Phone Attempt to extinguish the fire ONLY if safe to do so. Invoke Evacuation Procedure 3. Wardens. Shut off all equipment in use in the area. Close the doors to non-affected stores to prevent the spread of fire. Ensure additional vehicles or people do not enter site. Direct any vehicles already on site to exit site and remain in Assembly Point area, if safe to do so. Shut off pumps, valves and electricity. For Fire in Area J: Turn monitor/s on to control a fire or to cool adjacent containers if safe to do so. Chief Warden to take control and delegate responsibilities. 4. Warden Team will decide whether the fire is small or large taking the following into consideration: Do we know what chemicals are involved? Can the fire be safely and quickly extinguished? Do we have the required PPE? Chief Warden has ultimate decision making authority. Yes 7. Can fire be controlled? No 5. Warden Team. Small Fire: Chief Warden will contact MFB 000. If correct PPE is not available, the fire is immediately classified as Large. Chief Warden to Dial 000 and invoke Evacuation Procedure. Large Fire: Chief Warden will contact MFB 000 and Invoke Evacuation Procedure. 8. Upon extinguishing fire, clean up spills according to procedure, inspect area and ensure that site is safe. Turn off the Alert Alarm. 6. Warden Team: Attack with correct extinguishing media only if safe to do so. 7. Warden Team: If the attack is not succeeding quickly, Invoke Evacuation Procedure. 9. Investigate and report the incident. Notify required authorities. Staff, Visitors and Contractors debriefed. Resume normal duties only when safe to do so. 8. Warden Team. Chief Warden has ultimate responsibility for ensuring the site is safe before normal operations resume and for turning off the alert alarm. 9. Chief Warden has ultimate responsibility for ensuring these requirements are fulfilled. 16

17 Emergency Response - Chemical Spill Procedure Aim: To ensure that in an event of a Chemical Spill, the correct procedure is followed in order to manage an incident and its recovery in a manner that minimises the risks to people, environment and the business. 1. Alert others. Ensure a person notifies the Chief Warden. 2. Obtain MSDS. 3. Isolate and secure the area. Manage on-site traffic. 5. Small: Gather PPE equipment appropriate to MSDS. 4. Is the spill Small or Large? 5. Large: Contact MFB to manage the recovery - Phone Stop product from leaking and contain the spill only if safe to do so. 7. Seal Local Drains (if required). 8. Neutralise or absorb spill according to MSDS. 9. Collect in compatible & correctly labelled container as per MSDS. 10. Organise for the correct disposal and decontamination of effected items as required via suitable provider. Deal with injured / contaminated personnel according to MSDS instructions and without putting others at risk. Call 000 if required. Invoke Evacuation Procedure. In event that a person(s) require resuscitation, invoke the Evacuation Procedure. Call 000 and ask for MFESB AND Ambulance. RESPONSIBILITIES 1. Wardens. Scribe to commence documenting events. 2. Wardens/ Chief Warden. MSDS files are located in Operations Office. First Aiders to provide aid as per MSDS. Procedures for decontamination will be as per MSDS instructions. 3. Wardens. Shut off equipment in the affected area if safe to do so. Prevent additional persons/ vehicles from entering area. If necessary, direct any vehicle already on site to park near the Assembly Point and close gates to prevent further access. 4. Warden Team will decide whether the spill is Small or Large taking the following into consideration: Do we know what Chemicals are involved? Do we have the required PPE? Are we able to manage the recovery as per MSDS instructions? Chief Warden has ultimate decision making authority. 5. Warden Team. If correct PPE is not available, the spill is immediately classified as Large. Chief Warden to Dial 000 and invoke Evacuation Procedure : Warden Team to attend. 10. Chief Warden: to attend. Affected items may include Forklift, drums, uniform, concrete. 11. Chief Warden: has ultimate responsibility for ensuring these requirements are fulfilled. 11. Investigate and Report the incident. Resume normal duties only when safe to do so. 17

18 Emergency Response - Bomb Threat Procedure Aim: To ensure that in an event of a Bomb Threat, the correct procedure is followed in order to deal with the threat in a manner that minimises the risks to people, environment and the business. Telephone Bomb Threat Written Bomb Threat Bomb Found or Suspected 1. Remain calm and DO NOT HANG UP. 1. Remain calm. 1. Remain calm. DO NOT TOUCH the object. 2. Alert other personnel that you are dealing with a phone bomb threat. 2. Handle as little as possible. 2. Wardens. Leave the area and prevent others from entering the area. 3. Ask caller the following questions and record as much detail as possible. When will the bomb explode? Where is the bomb? When was the bomb placed? What does the bomb look like? What type of bomb is it? What will make the bomb explode? Why did you place the bomb? What is your name? Where are you now? What is your address? 3. Other person will Alert Chief Warden. 3. Alert Chief Warden. 3. Alert Chief Warden. 4. Chief Warden. Call Emergency Services Chief Warden. Sound Alert Alarm (repeated short blasts). Scribe to commence documenting events. 6. Wardens. Shut off equipment in use & prepare for likely evacuation. 7. Chief Warden. In consultation with Emergency Services, the Chief Warden will determine whether Evacuation Procedure will be invoked. Chief Warden will contact local affected premises. 18

19 Emergency Response Severe Storm or Flood Aim: To ensure that in an event of Severe Storm or flood, the correct procedures are followed in order to maintain the safety of people, the site and community. Type Of Event Storm 1. Store or secure all loose items external to the building 2. Secure all windows and external doors. 3. Isolate / shut off electricity. 4. Disconnect electrical equipment, cover and move away from windows. 5. During a severe storm remain in the building keeping occupants away from the windows Flood 1. Store or secure all loose items external to the building 2. Secure all windows and external doors. 3. Isolate / shut off electricity. 4. Disconnect electrical equipment, store 5. Where possible move stock in warehouse to higher storage locations. 6. Remove motorized equipment from site and 7. Advise emergency services of actions taken 8. After flood Invoke Monthly store check 6. After the storm evaluate the need to evacuate. 8. Have electrician review power and reconnect electricity 9. Have motorized equipment returned to site 10. Investigate and report the incident if required. Staff, Visitors and Contractors debriefed. Resume normal duties only when safe to do so. 19

20 Emergency Response Evacuation Procedure Aim: To ensure that in an event of Fire, Chemical Spill or Explosion or bomb threat, the correct procedures are followed in order to evacuate the site in a manner that ensures the safety of all people. 1. Sound the Evacuation Alarm (continuous blast). RESPONSIBILITIES 2. Ensure site remains secured. 3. Escort Visitors and Contractors off the site and to the Assembly Point. 4. Operations Warden 1 to collect Clock Cards and takes these to Assembly Point. 5. Administration Warden to inspect Operations Office Toilets and Lunchroom. Retrieve the First Aid Kit and Employee & Visitor Sign in Books and secure Operations Office Area. 6. All persons to make their way to Assembly Point. 7. Operations Warden 1and Administration Warden to conduct Roll Calls and report findings immediately to Emergency Services Liaison Officer. 8. Chief Warden to provide information to MFESB. Information to be provided includes: E.g. Name of product(s) involved, UN number, Packing Group, Hazchem Code. In event of chemical spill: a copy of MSDS for product(s) involved is required. In event of a missing person(s) a second 000 call is to be made by Chief Warden to notify emergency services. 1. Chief Warden or delegated personnel to sound evacuation alarm. Call 000 and ask for MFESB (AND Ambulance if required) if not already done so. Call Emergency Services Liaison Officer. 2. Operations Wardens 2. Ensure additional vehicles or people do not enter site. 3. All Wardens. Instruct Visitors and Contractors that they are not to re-enter the site until advised that it is safe to do so. 4. Operations Warden 1. Administration Warden to undertake this activity in his/her absence. 5. Administration Warden. 6. All Persons remaining on site. 7. Operations Warden 1 and Administration Warden. Deputy Emergency Services Liaison Officer to undertake this activity in the absence of the Operations Warden 1 and Administration Warden. No person is to re-enter the site after their name has been called. 8. Chief Warden. Chief Warden to undertake this activity in his/her absence. 9. Chief Warden will liaise with Emergency Services who will advise when it is safe to reenter site. 10. Chief Warden has ultimate responsibility for ensuring these requirements are fulfilled. 9. Chief Warden, in consultation with Emergency Services, will give the all clear before entry into the site is permitted. 10. Investigate and report the incident. Staff, Visitors and Contractors debriefed. Resume normal duties only when safe to do so. 20

21 Emergency Response - Decontamination Procedure Aim: To ensure that in an event of a Chemical Spill requiring Decontamination, the correct procedure is followed in order to manage an incident and its recovery in a manner that minimises the risks to people, environment and the business. 1. Alert others. Ensure a person notifies the Chief Warden. Ensure a person notifies the First Aid Officer 2. Obtain MSDS and isolate the area. 3. Deal with injured / contaminated personnel according to MSDS instructions and without putting others at risk. Call 000 if required 4. Is the Decontamination Small or Large? 5. Small: Take them to the emergency eye/shower wash station and treat affected area. Follow MSDS instructions on treating the affected area. 6. Is the person getting Stable or worse. 5. Large: Contact QFRS to manage the Decontamination - Phone If getting worse Phone 000 immediately. Invoke Evacuation Procedure. 7. Take person to nearest Doctor or Hospital for treatment. 8. Investigate and Report the incident. Notify HQES. Resume normal duties only when safe to do so. 21

22 Section 6 PERSONAL INJURY & NEAR MISS PROCEDURE Notification; - Must be made when Injury occurs to National HSE Manager Aim: To provide instruction for the reporting, recording and management of Personal injury to employees, contractors and visitors; with the aim of managing incident and preventing recurrence. A Personal Injury & Near Miss includes the following but is not limited to: LTI, MTI & FAI Near Miss - Occupational Illness Occupational Exposure 1. Injury Occurs. Notify HSE Manager when injury occurs, First Aid &/or Medical Treatment initiated 2. Employee, contractor & visitor is to complete Section 1 & 2 Personal Injury & Near Miss Form (F-110) with a Worker Authorization form (T-710) and submit it to the Manager on the same day of incident. Manager is to complete Section 3 of the Form 3. Manager to forward the original Form (F-110) to the National HSE Manager within 24 hours of incident. If it is not possible to forward the completed original Form within 24hrs, a part completed copy of the form is to be faxed/ ed and the completed original form sent within 5 working days. Site is to retain a copy of the completed Form (F-110) on file. The National HSE Manager will register in the Incident Database & issue the reference number. 4. HSE manager handles the injury through the P-1020 Injury and insurer management procedure 5. National HSE Manager to complete Section 4 of the Personal Injury & Near Miss Form (F-110) in order to close the incident. A copy of the completed Personal Injury & Near Miss will be forwarded by the National HSE Manager to the Manager/Supervisor. Where appropriate a safety alert is issued to the DGL group via the company s intranet 6. All incidents to be recorded in the corrective action register and reviewed by the National Training and Compliance Manager to ensure corrective actions have been completed RESPONSIBILITIES 1. Person involved in injury or site management responsible for notification. ARC management are required to be notified within 24hours of incident Injured Employees requiring medical treatment are to be to be taken to an approved medical supplier as per T-264. Call an ambulance in cases of emergency. For all MTI and LTI s injuries T-263 can be used as a guide for alternative duties for return to work plans 2. Person involved in Injury responsible for Section 1 & 2 of Personal Injury & Near Miss Form Manager/ Supervisor to assist where necessary. Manager/ Supervisor are responsible for Section Manager/ Supervisor responsible for ensuring form is submitted within specified time-frame. The National HSE Manager is responsible for registration in the Incident Database. 4. National HSE Manager. 5. National HSE Manager is responsible for completing Section 4 of Form (F-110). National Claims Coordinator is responsible for officially closing in the Incident Database and adding to corrective actions register. 6. National Compliance & Training Manager responsible for closing entry in corrective actions register 22

23 Section 7. Liaison, Reports, Review and Training Section 7.1 Liaison with Emergency services Liaison with Emergency Services Agencies The Fire Brigade is the lead response agency in the event of an Emergency. They will take control of the incident site and will benefit from the receipt of timely information. The site manager will act as the primary liaison with the Fire Brigade however may allocate the role of Fire Warden to other The Fire Warden will:- Collect the Site Manifest and Emergency Plan Wait at MAIN ENTRANCE TO SITE and attract the attention of the responding units. Hand the manifest and Emergency Plan to the Fire Brigade Officer in charge and briefly explain: Evacuation status (completed or missing personnel) if known Nature of incident Stay with the first unit and direct them to the incident location. Offer assistance (details of product/people involved, equipment available). Make certain of roll-call/evacuation status and pass this information to emergency services. Police In an emergency situation the police act in the capacity as communications coordinators. Other Authorities (Work Place Health and Safety, EPA, Health Department) There may be a statutory investigation into any emergency and Relevant Government Authorities may undertake their own investigations. Although communications with these authorities will primarily be through Senior Management, the ERTL and Team members must ensure that there is no interference with evidence. Any clean up, repairs or movement of deceased person(s) must not occur without approval of the investigating authority s representative. The only exceptions to this rule are actions necessary to bring the emergency under control Public Relations / Media Response In the event of an emergency on site the Emergency Response Team Leader is to assign an individual to traffic control role. Traffic Controller Close the gate to all traffic except for emergency services. (Fire, Police, Ambulance). Do not allow parked vehicles to block access. Advise anyone wanting to enter that: The site is temporarily closed because of an emergency ( exercise ). DO NOT GIVE ANY OTHER DETAILS Record the arrival times of emergency services. Do not leave the gate. You will be advised when to re-open the site. Media Liaison Only senior management are to make statements to the media regarding an emergency situation 23

24 Adjoining Sites Depending on the nature of the emergency it may be relevant for companies on adjoining sites to be notified. Contact phone numbers for companies on adjoining sites are listed on the Site Emergency Contact List a copy of which will be kept at reception and another copy will remain with this plan. Contact details will be reviewed on a six monthly basis to confirm that details are still current. 7.2 Incident Investigations & Written Reports Incident investigations are to be completed for all reportable incidents including; o Fires o Spills o Motor vehicle accidents o Personal injury/occupational illness o Near misses o Service incidents at Customers premises All incidents are to be entered into the DGL LMS 7.3 Debriefing Activities / Trauma Counseling Personnel involved in emergency response activities are to be involved in a debriefing session to enable the assessment of the response activities and identify opportunities for improvement. Trauma counseling shall be made available at the discretion of Senior Management. 7.4 Drills and Response Review Activities Fire drills are held annually at each company owned site as scheduled by the Site Supervisor. Emergency Response Procedures will be reviewed on a six monthly basis or when subject to a major alteration to the sites operations. Review activities will be the responsibility of the Site Supervisor. 7.5 Training Requirements / Specifications Emergency Response Team (ERT) The ERT shall be comprised with training in the following; Fire Response Use of Extinguishers (water, foam, dry powder, CO2) Use of Fire Hoses (water) Spill Response Dangerous Goods and Hazardous Substances Awareness Product Specific Training for High Risk Substances 24

25 Name of building and address: Prescribed fire safety installation 2 Section 8. Occupiers Statement : Unit Bradman Street, Acacia Ridge, Queensland QLD Nominated Australian Standard or relevant maintenance requirements 3 AS 3745 Air handling systems AS/NZS :2011 AS Emergency lifts Not applicable to site Emergency lighting AS 2293 Emergency power supply Not applicable to site Emergency warning and intercommunication systems 5 Exit signs AS 2293 Fire detection and alarm systems AS1603 Fire door sets AS 1905 and AS 1851 Fire extinguishers AS 1851 AS2444 Fire hose reels AS 1221 Fire hydrants (including boosters) AS 2419 Fire mains Not applicable to site Fire shutters Not applicable to site Other features 6 (provide details) Not applicable to site Smoke and heat venting systems Not applicable to site Smoke door sets Not applicable to site Smoke exhaust systems Not applicable to site Solid core doors Not applicable to site Special automatic fire Not applicable to site suppression systems Sprinklers Not applicable to site Stairwell pressurisation systems Not applicable to site Was a critical defect notice 4 issued during the period covered by this statement (Yes/No) Date of rectification of critical defect 4 I as an authorised person on behalf of 7 (Full name) declare the above listed prescribed fire safety installations have been maintained during the period covered by this statement in accordance with this code and as specified, on (Signature) (Date) 1. This yearly statement must be kept with the building s maintenance records in accordance with A2(c) and be produced on demand by local government officers and authorised officers of the Queensland Fire and Rescue Service. Note: delete prescribed fire safety installations that are not installed in/for the building. 2. For example, in accordance with manufacturer s instruction manual date day/month/year or in accordance with the building s certificate of classification. 3. Copies of critical defect notices issued and proof of rectification within the period of this statement must be attached. 4. This is also known as sound systems and intercommunication systems for emergency purposes. 5. Includes additional fire safety installations or conditions that are required under the building s alternative solution of the Building Act 1975 or BCA clauses E1.10 and E If the owner is signing or the occupier is not employed by a body corporate the name of organisation section does not need to be completed. 25