Communicating Controls. Launch Training
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- Daniela Gibbs
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1 Communicating Controls Launch Training
2 What's in it for. (Summary) o Convenience o Peace of mind o Automatic Setup o Automated Commissioning o Repeat Business - Diagnostics o Mix-Up Product o Dealer Retention 2
3 Capabilities: The Big 3 Programmable Wi-Fi Communicating Most everyone understands the first two. What does Communicating capability mean? 3
4 Selling Story - Dealer Speeds installation & start-up Simplifies commissioning Reduces, mistakes & call-backs Makes homeowners sticky to you Generates follow-on service business Upselling tool Increase profits Makes homeowners happy With a superior T-stat that costs hundreds less than the Honeywell Prestige 4
5 Benefits of a Communicating System Automated system setup Self testing Detailed diagnostics Service alerts 5
6 Installations - I hate pulling wire & system set-up. 6
7 I can t sell up, my margins are low & my customers leave me 7
8 Easy Install No more pulling wires only 4 wires! Vs. 8
9 Easy Install: Makes system set-up EASY! Vs. 9
10 Selling Story Home Owner Convenience to remotely connect anytime Precise, powerful control Self-monitoring with plain English reminders and alerts Large, easy to read, 7 touchscreen Simple, intuitive programming 1-touch away mode Speeds installations less disruption in home Save utility bills Optimize system for perfect home comfort Makes homeowners feel in-control 10
11 I hate getting up to change the temperature 11
12 My utility bills are too high 12
13 I can t program my thermostat 13
14 What s in it for the Homeowner? Convenience Peace of Mind Energy Savings Intuitive: Easy to use 14
15 Convenient: Anytime, Anywhere No service or start-up fee. No upgrade fee. Software updates are free! 15
16 MyComfortSync.com Website Any time.any where.. 16
17 Selling Story - Distributor Upselling tool Increase profits Helps promote dealer retention 17
18 Capability Summary WiFi Set-Up & Commissioning Programming Diagnostics Home Owner Convenience Control your system from anywhere, anytime Live, 5-day weather Free software upgrades, with no start-up fee Quicker Installation Faster installations. Less disruption in your home Easy programming Simple, programming with help screens Optimize comfort Reduce utility bills Instant Notification Easy to understand diagnostics Lower Service cost Service and maintenance alerts Dealer notification Works with existing homeowner router no add-ons to install Keeps costs competitive Attractive upselling tool to increase sales and profit Auto Set-up and Commissioning Set-up and commission the system from inside the home Less time on the job and home & less disruption = Customer satisfaction Reduces installation costs Fewer Call-backs Train homeowners in just a few minutes. Get fewer programming call-backs Self-Diagnostics Alerts you instantly when the home owner has a problem. Know exactly what the problem is before visiting the homeowner Saves troubleshooting time Service contracts benefits Keeps homeowners loyal to you Encourages repeat business Distributor Mix-up tool to sell higher margin equipment Reduce dealer mistakes Reduce warranty exposure Simple enough for all contractors to sell and install Reduces warranty costs 18
19 Competitive Match-up 4 Key Comparisons: Set-up Ease of use Diagnostics Price 19
20 Setting Up the Honeywell Prestige
21 Auto Configuration - It sets itself up! Working system in 2 minutes! 21
22 Set-up steps: Let s Compare Winner steps (Up to 40 minutes) Just 6 steps (2 minutes) You be the judge! 22
23 Ease of use comparison 1-touch away mode Winner Saves 2 minutes! 23
24 Honeywell Prestige Alert! Your Heating System Needs Service 24
25 ed Alert to Dealer Jim Smith s house heating is below minimum Delta T limit Hurry up! I am freezing! 25
26 Solving the Problem 26
27 Comfort Sync - Alert Fred s HVAC Call ME Critical alert at Jim Smith s house: Outdoor unit control detects open or shorted sensor, or temperature that is out of sensor range. Reset by replacing sensor. 27
28 Comfort Sync solves the problem 28
29 Price Comparison (Avg Distributor Sales price) $230 T-stat $300 $80 Gateway $40 X Outdoor Sensor (included with 16 & 18 SEER Outdoor units) $50 EIM You be the judge: $400 $300 3 add-ons, or a single, integrated unit 29
30 Honeywell Prestige vs. Comfort Sync Review 3 Key capabilities: Set-up steps Ease of use: Away-mode Diagnostic messages Price 30
31 Features Summary Communicating Programmable Wi-Fi Capable Plug-N-Play Start ups: Speeds installations Auto Set-up Detects communicating equipment and automatically sets a customizable base-line. Auto-Commissioning: Test and modify individual system functions on the thermostat, instead of cycling through the normal time delays 4-wire connections: Reduces installation time and the need to pull new wire Detailed Diagnostics: Plain-English alerts and error messages tell the dealer exactly what the problem is Easy programming Menu driven with help screens Plain-English, easy-tounderstand programming Custom or seasonal program options Customizable timers and reminders for service Energy Savings: Customize system operation to reduce utility bills 1-Touch energy-saving Away Mode Customizable appearance: Add custom skins to match any home decor Remote access anywhere, anytime: Control from a Laptop, Smartphone or Tablet 5-day Live Weather Real-time alerts and reminders via to homeowners and dealers Free automatic software updates with no start-up fee Integrated Hardware: Works with homeowner s existing Router. Built-in WiFi Receiver and Equipment interface module Communicating outdoor units have built-in outdoor temperature sensors 31
32 Comparison 32
33 System Requirements Indoor communicating unit minimum: A97 A802V BSC2V BCS2 *V A97MV A802V 33
34 System Requirements Other possible combinations: 13/14 SEER Non - Communicating Non communicating T-stat Communicating Indoor or Outdoor 34
35 Introductory Promotion - April COMPLIMENTARY Comfort Sync T-Stat with one of the following: 1. Any A97 or A802V furnace 2. Any BCS2MS (variable speed AH) and matching 4SHP16 (HP) T-stat unbundled price will be $225. The T-stats WILL NOT ship inside the units, but separately. During the promo period, T-stats may be purchased to pair with A97s previously purchased and in inventory. Price will be $175 A97MV OR A802V BCS2MS AND 4SHP16 35
36 Resources Training presentation Flyers: Dealer Home owner Bundle Promotion Demo T-stat: for each DSM Manuals Installation Homeowner Quick-start guide Equipment Spec Sheets 36
37 About Zoning. The T-stat in its initial release will not support communicating zoning BUT, the communicating equipment can still be used with a 24V 3 rd party zoning system, same as now. Zoning modules are in development. The T-stats are forward/backward compatible with future zoning capability, as the software is pushed out through the web. The future zoning capability will work with any 24V damper systems 37
38 FAQs Communicating equipment does not have to be installed with a Comfort Sync T-stat. A standard 24V T-stat will work on the communicating equipment. Software updates occur automatically, the homeowners will not even know when the upgrade occurs No homeowner programming data is revised when the upgrade occurs App controls: Android, iphone, and ipad apps are available System is rated for up to 1500 feet of shielded or unshielded cable (18AWG) Humidity monitoring and control Dual Fuel capable Battery back-up for 5-days 38
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