Solution 4+4 Operators Manual ISSUE 1.25

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1 Solution 4+4 Operators Manual ISSUE 1.25

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3 Solution 4+4 Operators Manual Copyright 1997 by, SYDNEY, AUSTRALIA Document Part Number MA400O Document ISSUE 1.25 Printed 02 August 1999 This documentation is provided to suit Solution 4+4 (CC400) Firmware Revision Hardware Revision A Copyright Notice All rights reserved. No part of this publication may be reproduced, transmitted or stored in a retrieval system in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of. Trademarks Throughout this document trademark names may have been used. Rather than put a trademark symbol in every occurrence of a trademark name, we state that we are using the names only in an editorial fashion and to the benefit of the trademark owner with no intention of infringement of the trademark. Notice of Liability While every precaution has been taken in the preparation of this document, neither Electronics Design and Manufacturing Pty Limited nor any of its official representatives shall have any liability to any person or entity with respect to any liability, loss or damage caused or alleged to be caused directly or indirectly by the information contained in this book. reserves the right to make changes to features and specifications at any time without prior notification in the interest of ongoing product development and improvement.

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5 Table Of Contents Introduction... 7 Features... 8 Basic System Operation... 9 Code Retries Codepad Lockout Time Codepad Extinguish Mode Alarm Memory Sensor Watch Time Day Alarm Day Alarm Resetting Day Alarm Latching Operation Entry Time Exit Time System Date and Time User Codes User Code Priority System Indicators and Operations CP5 Eight Zone Codepad Zone Indicators AWAY Indicator STAY Indicator MAINS Indicator FAULT Indicator Audible Indicators CP5 Eight Zone LCD Codepad Zone Indicators AWAY Indicator STAY Indicator System Disarmed MAINS Indicator Zone Isolating Mode FAULT Indicator Programming Mode Off Indicator/Zone Sealed On Indicator/Zone In Alarm Audible Indicators System Operations Arming The System In AWAY Mode Disarming The System From AWAY Mode Arming The System In STAY Mode Disarming The System From STAY Mode Codepad Functions Isolating Zones Standard Isolating Code To Isolate... 28

6 Fault Analysis Mode...29 Fault Descriptions Low Battery...30 Date and Time...30 Sensor Watch...30 Horn Speaker Monitor...30 Reserved...30 E 2 Fault...30 Reserved...30 Communication Failure...30 AC Mains Failure...30 Codepad Duress Alarm Codepad Panic Alarm - Versions Up To Codepad Panic Alarm Version 1.27 Onwards Codepad Fire Alarm Version 1.27 Onwards Codepad Medical Alarm Version 1.27 Onwards Master Code Functions...32 Reserved...32 Changing and Deleting User Codes...33 Changing Domestic Phone Numbers...35 Event Memory Recall Mode...37 Walk Test Mode...38 Fault Analysis Mode...39 Setting The Date and Time...40 Turning Day Alarm On and Off...40 Reset Latching Outputs...41 Initiate A Modem Call...41 Hold Down Functions Arm The System In AWAY Mode...42 Arm The System In STAY Mode...42 Horn Speaker Test...42 Bell Test...42 Strobe Test...43 Turning Day Alarm On and Off...43 Fault Analysis Mode...44 Initiate A Modem Call...44 Reset Latching Outputs...44 Codepad and Beeper Tone Change...45 Initiate A Test Report...45 Communication Options...46 Remote Arming Via The Telephone Domestic Dialling Reporting Basic Pager Reporting Optional Equipment...50 Glossary Of Terms...52 Warranty...55 Limitations...56 Maintenance...56 Specifications...57 Advice To Users...58 New Zealand Telepermit Notes...58 Quality Policy...59 Installation Notes...60 Service Notes...63 Index...65

7 Solution 4+4 Operators Manual 7 Introduction Congratulations on selecting the Solution 4+4 control panel to protect you and your property. So that you can obtain the most from your unit, we suggest that you take the time to read through this manual and familiarise yourself with the numerous outstanding operating features of this system. You will notice that in all aspects of planning, engineering, styling, operation, convenience and adaptability, we have sought to anticipate your every possible requirement. Programming simplicity and speed have been some of the major considerations and we believe that our objectives in this area have been more than satisfied. This manual will explain all aspects of operating the control panel. All system parameters and options are detailed, however suitability is left up to the individual. Every system can be tailored to meet all requirements quickly and easily. The Solution range of control panels are very popular with thousands of people throughout many countries of the globe, all of whom have various levels of technical aptitude and ability. We have tried to aim this manual at all levels of readers. As Solution control panels continue to be improved over the years, they have become very powerful. Some of its early first-time users have advanced to true "power users" and we need to address their needs too, while maintaining the simplicity of the manual and the product.

8 8 Solution 4+4 Operators Manual Features The Solution 4+4 control panel uses the very latest in microprocessor technology to provide you with more useful features and superior reliability and performance. Following is a list of the main features that the control panel will provide. Eight Programmable User Codes STAY Mode and AWAY Mode Operation Entry and Exit Warning Beeper Four Programmable Burglary Zones Four 24 Hour Tamper Zones Zone Lockout Sensor Watch Day Alarm Dynamic Battery Testing Remote Arming Answering Machine Bypass AC Fail and System Fault Indicators Event Memory Recall Walk Test Mode Upload/Download Programmable Monitored Siren Output Strobe Output Relay Output EDMSAT Satellite Siren Compatible Separate Fire Alarm Sound One option that can be programmed by your installer will prevent another installer or technician from performing any service to your system. This should be discussed with your installer. Refer to "Optional Equipment" on page 50 for more information on accessories and other features that can be used with your system.

9 Solution 4+4 Operators Manual 9 Basic System Operation The overall purpose of your alarm system is to deter any would be intruder from entering your premises. Before leaving your home or office, make sure all windows and doors are closed. Enter your designated followed by the button. Your alarm system will now arm in AWAY Mode and commence counting down the exit time. After the exit time has expired, you will hear one long beep at the remote codepad to indicate that the system has been armed in AWAY Mode. Any unsealed zones will be automatically isolated. The control panel is now ready to activate the sirens and strobe lights should an alarm occur. If a zone that is sealed has triggered after exit time has expired, a number of events will occur. Following is a typical sequence of events. 1. The control panel will activate any audible devices such as sirens, flashing blue strobe light and the communications dialler. 2. The communication dialler will transmit all relevant alarm information via the telephone line alerting the respective persons of the current state of events. 3. The siren timer will commence counting down as soon as an alarm occurs. When the siren run time expires, the siren will automatically reset and be placed into a ready state for the next alarm. 4. Upon your return, the blue strobe light may still be operating to inform you that there has been an alarm. 5. One or a number of zone indicators will be flashing, allowing you to identify the particular zone(s) that caused the alarm condition. This is a very basic outline of the general system operation. As there are many features available in the Solution 4+4 control panel, there could be numerous variations from the above sequence.

10 10 Solution 4+4 Operators Manual Code Retries Code retries restricts the amount of times an invalid user code can be used in an attempt to operate the system. An alarm caused by this is known as a "Codepad Tamper Alarm". When a codepad tamper alarm occurs, the system will carry out the following events; 1. Activate the sirens and strobe connected to the control panel. Contact your installer if you require this to be silent. 2. Shutdown all codepads that are connected and automatically disable them from operating the system. Your installer programs the length of time they are disabled for. 3. Send an "Access Denied" report to the base station receiver (Optional). This function operates when the system is in the armed or disarmed state. Each time the system is armed or disarmed, the code retry counter will be reset. The number of incorrect code attempts can be anywhere between 1 to 15. This value is programmed by your installer. Refer to the "Installation Notes" on page 60 for the number of code retries set by your installer. Codepad Lockout Time The codepad will be locked out for the time programmed by your installer if the wrong code has been entered more times than allowed by the code retry attempts. Codepad Extinguish Mode This option when programmed by your installer will allow the indicators on your codepad to automatically extinguish when the codepad is not used for a period of sixty seconds. The indicators will illuminate once a button has been pressed on the remote codepad, when an alarm has occurred or when the systems entry time has been activated. The indicators will not illuminate when a silent alarm has been triggered. This option can only be programmed by your installer.

11 Solution 4+4 Operators Manual 11 Alarm Memory If you return to your premises and you notice the strobe light flashing, then care should be taken as this indicates that there has been an alarm condition while you were away. When you enter the building and disarm the system, you will notice one or a number of zone indicators flashing rapidly. This indicates that the zone(s) in question have triggered into alarm. If the zone indicator is flashing fast (On 0.25 sec/off 0.25 sec), this indicates that one of the 4 burglary zones has activated into alarm. If the zone indicator is flashing very fast (On 0.1 sec/off 0.1 sec), then this indicates that one of the 4 tamper zones has activated into alarm. You should take note of this information so that it can be passed onto your installer should they require it. It is also possible to interrogate your alarm system using the event memory recall function. This will allow you or your installer to interpret the exact sequence of events that had occurred. Refer to "Event Memory Recall Mode" on page 37 for more information. Sensor Watch Time Sensor watch is part of the control panel's watchdog circuitry. It is a feature designed to ensure that all your detection devices are working correctly. Sensor watch time determines how many days (0-99) a zone may remain sealed before registering as a fault. This feature is only active while the system is in the disarmed state because while your system is armed, the detection devices are on stand-by waiting to be activated. If a zone programmed for sensor watch has not triggered and reset during this time, the FAULT indicator will illuminate and the codepad will beep once every minute. To cancel the codepad beeping once every minute, press the button. Refer to "Fault Descriptions" on page 30 for more information. Refer to "Installation Notes" on page 60 for the sensor watch time set by your installer.

12 12 Solution 4+4 Operators Manual Day Alarm Day alarm may be used to monitor the front door of a shop or a pool gate. Day alarm enables a combination of zones to be monitored while the system is in the disarmed state. An indication is available via any of the programmable outputs including the codepad buzzer. Only zones 1-4 may be used as day alarm monitored zones. Refer to the "Installation Notes" on page 60 to check which zones have been allocated to operate for day alarm. Day Alarm Resetting An output that has been programmed for day alarm resetting will operate when a zone selected for day alarm is triggered. The output will reset when the zone returns to normal. This can only occur when the system is disarmed. Day Alarm Latching An output that has been programmed for day alarm latching will operate when a zone selected for day alarm is triggered. The output will reset when the button has been pressed. This can only occur when the system is disarmed. Example If you have multiple zones programmed for day alarm and one of them has triggered, it is difficult to know which zone caused the alarm. Using the option of day alarm latching will solve the problem. When a day alarm zone triggers, all zone indicators are turned off leaving only the zone or zones that caused the day alarm illuminated. To clear the day alarm memory, press the button. Operation Day alarm is turned on and off by holding the 4 button down for two seconds or alternatively, you may enter the followed by 7 and the button. Refer to "Hold Down Functions" on page 42 for more information. Three beeps indicate that day alarm is turned on, two beeps indicate that day alarm is turned off. If a zone has been programmed for day alarm, it can be isolated in the normal way. The isolated zone therefore will not register as a day alarm zone.

13 Solution 4+4 Operators Manual 13 Entry Time Entry time is the amount of time allowed to disarm your system after you have opened the entry delay zone. During the entry time, the codepad buzzer will beep twice per second warning you to disarm your system. An alarm will activate if you do not disarm your system before the entry time expires. Refer to the "Installation Notes" on page 60 for the entry time set by your installer. Exit Time Exit time is the amount of time you have to leave your premises after you have entered your code to arm the system. You will hear a long beep from the codepad to indicate the end of exit time. Make sure you exit your premises before this time expires. Refer to "Installation Notes" on page 60 for the exit time set by your installer. System Date and Time The control panel has a real time 12 month calendar and 24 hour clock that needs to be set and changed for daylight savings. This will allow the system to log events and send test reports with accurate time stamping if programmed. Refer to "Master Code Functions" on page 32 for more information on setting the date and time.

14 14 Solution 4+4 Operators Manual User Codes The purpose of user codes is to arm and disarm the system as well as perform other specific functions as described in the Master Code Functions on page 32. User codes can be any length between one to four digits long. Each user code can have a different priority level allocated to it. This controls the behaviour of the code, allowing it to arm only or to arm and disarm etc. There are a total of 8 user codes available that can be changed or deleted at any time by the Master Code holder. Multiple Master Codes may be programmed. Refer to Changing and Deleting User Codes on page 33 for more information on adding, deleting or changing user codes. The priority level for each user code can only be programmed or changed by your installer. User Code 32 will report to the monitoring company when any of the following methods for arming and disarming are used. 1. Arm and disarm via remote radio control equipment connected to the optional Radio Key/Keyswitch Interface or Night Arm Station. 2. Arm the system remotely over the telephone. 3. Single button arming in AWAY Mode or STAY Mode. 4. Single button disarming from STAY Mode.

15 Solution 4+4 Operators Manual 15 User Code Priority There are seven different priority levels that can be allocated to the user code. Each priority level allows or restricts the functions that different user code holders may perform. If user code priority levels 4, 6 or 12 have been programmed to any of the available 8 user codes, the method of standard isolating will no longer operate. Only those user codes with the priority level of 4, 6 or 12 will be able to isolate zones using the method code to isolate. Priority Description 0 Arm and Disarm 1 Arm Only 2 Patrolman Code 4 Arm and Disarm + Code To Isolate 6 Patrolman Code + Code To Isolate 8 Arm and Disarm + Master Code Functions 12 Arm and Disarm + Master Code Functions + Code To Isolate Table 1: User Code Priority Levels Arm and Disarm This priority level allows the user code holder to arm and disarm the system. Arm Only This priority level allows the user code holder to arm the system but not disarm it. Patrolman Code This priority level allows the patrolman to disarm the system only after an alarm has occurred. This will prevent unauthorised use of the code. A patrolman code can always arm the system. Arm and Disarm + Code To Isolate This priority level allows the user code holder to arm and disarm the system. Isolating of zones will only be allowed by using the method Code To Isolate once this priority level has been set. Refer to Isolating Zones on page 27 for more information. 6 Patrolman Code + Code To Isolate This priority level allows the patrolman to disarm the system only after an alarm has occurred. This will prevent unauthorised use of the code. A patrolman code can always arm the system. Isolating of zones will only be allowed by using the method Code To Isolate once this priority level has been set. Refer to Isolating Zones on page 27 for more information.

16 16 Solution 4+4 Operators Manual 8 12 Arm and Disarm + Master Code Functions This priority level allows arming and disarming of the system and the ability to carry out any of the Master Code Functions described on page 32. More than one user code can be allocated to this priority level. Arm and Disarm + Master Code Functions + Code To Isolate This priority level allows arming and disarming of the system and the ability to carry out any of the Master Code Functions described on page 32. Isolating zones will only be allowed by using the method "Code To Isolate" once this priority level has been set. Refer to Isolating Zones on page 27 for more information. More than one user code can be allocated to this priority level.

17 Solution 4+4 Operators Manual 17 System Indicators and Operations CP5 Eight Zone Codepad The codepad is the communications interface between you and your alarm system. It allows you to issue commands and offers both visual and audible indications that guide you through the general operation. Figure 1: CP5 Eight Zone Codepad Zone Indicators The codepad incorporates numerous indicators. There are ZONE indicators which are used to show the condition of each zone and four others for general status. The following is a list of situations and the relevant indications that will be seen. The ZONE indicators are used to show the status of the zones. The following table lists the various circumstances that the indicators will display (ie. Zone Sealed, Zone Unsealed). Indicator On Off Flashing Very Fast (0.1 Sec On 0.1 Sec Off) Flashing Fast (0.25 Sec On 0.25 Sec Off) Flashing Slow (1 Sec On 1 Sec Off) Flashing Very Slow (2 Sec On 1 Sec Off) Definition Zone Is Unsealed Zone Is Sealed 24 Hour Tamper Zone In Alarm Condition Zone Is In Alarm Condition Zone Is Manually Isolated 24 Hour Tamper Zone In The Unsealed State AWAY Indicator Table 2: Zone Indicators The AWAY indicator is used to indicate that the system is armed in the AWAY Mode. Indicator On Off Definition System Is Armed In AWAY Mode System Is Not Armed In AWAY Mode STAY Indicator Table 3: AWAY Indicator The STAY indicator is used to indicate that the system is armed in STAY Mode. Indicator On Off Flashing Definition System Is Armed In STAY Mode System Is Not Armed In STAY Mode System Is In Isolating Mode Table 4: STAY Indicator

18 18 Solution 4+4 Operators Manual MAINS Indicator The MAINS indicator is used to indicate that the systems AC mains supply is normal or has failed. Indicator On Flashing Definition AC Mains Power Normal AC Mains Failure Table 5: MAINS Indicator FAULT Indicator The FAULT indicator is used to indicate that the system has detected a system fault. Refer to "Fault Analysis Mode" on page 29 for more information on system faults. Indicator On Off Flashing Definition There Is A Fault That Needs To Be Rectified The System Is Normal, There Are No Faults There Is A Fault Waiting To Be Acknowledged Table 6: FAULT Indicator Audible Indicators In general, the audible indications given out by the codepad are as follows: Indicator One Short Beep Two Short Beeps Three Short Beeps One Long Beep One Short Beep Every Second One Short Beep Every Minute Definition A Button Has Been Pressed On The Codepad Or End Of Exit Time When Armed In STAY Mode The System Has Accepted Your Code The Requested Function Has Been Executed Indicates End Of Exit Time For AWAY Mode Or The Requested Operation Has Been Denied Or Aborted Walk Test Mode Is Active There Is A Fault Waiting To Be Acknowledged Table 7: Audible Indications

19 Solution 4+4 Operators Manual 19 CP5 Eight Zone LCD Codepad The codepad is the communications interface between you and your alarm system. It allows you to issue commands and offers both visual and audible indications that guide you through the general operation. Figure 2: CP5 Eight Zone LCD Codepad The codepad incorporates numerous indicators. There are ZONE indicators which are used to show the condition of each zone and four others for general status. The following is a list of situations and the relevant indications that will be seen. Zone Indicators The ZONE indicators are used to show the status of the zones. The following table list the various circumstances that the indicators will display (ie. Zone Sealed, Zone Unsealed). AWAY Indicator Indicator Definition On Zone Is Unsealed Off Zone Is Sealed Flashing Very Fast 24 Hour Tamper Zone Is In Alarm Condition Flashing Fast Zone Is In Alarm Condition (0.25 Sec On 0.25 Sec Off) Flashing Slow Zone Is Manually Isolated (1 Sec On 1 Sec Off) Flashing Very Slow 24 Hour Tamper Zone In The Unsealed State Table 8: Zone Indicators The AWAY indicator illuminates when the system is armed in the AWAY Mode. The indicator will also illuminate when the system is armed in the AWAY Mode. Indicator On Off Definition System Is Armed In AWAY Mode System Is Not Armed In AWAY Mode STAY Indicator Table 9: AWAY Indicator The STAY indicator illuminates when the system is armed in STAY Mode. The and indicators will also illuminate when the system is armed in the STAY Mode. Indicator On Off Flashing Definition System Is Armed In STAY Mode System Is Not Armed In STAY Mode System Is In Isolating Mode Table 10: STAY Indicator

20 20 Solution 4+4 Operators Manual System Disarmed This indicator will illuminate when the system has been disarmed. The indicator will also illuminate when the system has been disarmed. MAINS Indicator The MAINS indicator is used to indicate that the systems AC mains supply is normal or has failed. Indicator On Flashing Definition AC Mains Power Normal AC Mains Failure Zone Isolating Mode Table 11: MAINS Indicator This indicator will illuminate when you attempt to isolate zones. The person will flash once every 3 seconds. Flashing FAULT Indicator The FAULT indicator is used to indicate that the system has detected a system fault. Refer to "Fault Analysis Mode" on page 29 for more information on system faults. Indicator On Off Flashing Definition There Is A Fault That Needs To Be Rectified The System Is Normal, There Are No Faults There Is A Fault Waiting To Be Acknowledged Programming Mode Table 12: FAULT Indicator This indicator will illuminate when the system has entered the operators programming mode (ie Master Code Functions). Both persons will flash. Flashing

21 Solution 4+4 Operators Manual 21 Off Indicator/Zone Sealed The indicator will illuminate when the system is in the disarmed state and will flash when a zone becomes unsealed. It will stop flashing when all zones are sealed. On Indicator/Zone In Alarm The indicator will illuminate when the system is armed in the AWAY Mode and will flash when an alarm occurs. The indicator will reset once a valid user code has been entered. Both the and indicators will illuminate when the system has been armed in STAY Mode. Audible Indicators In general, the audible indications given out by the codepad are as follows: Indicator One Short Beep Two Short Beeps Three Short Beeps One Long Beep One Short Beep Every Second One Short Beep Every Minute Definition A Button Has Been Pressed On The Codepad Or End Of Exit Time When Armed In STAY Mode The System Has Accepted Your Code The Requested Function Has Been Executed Indicates End Of Exit Time For AWAY Mode Or The Requested Operation Has Been Denied Or Aborted Walk Test Mode Is Active There Is A Fault Waiting To Be Acknowledged Table 13: Audible Indications

22 22 Solution 4+4 Operators Manual System Operations The following pages will describe how to use and interpret the many codepad functions that are available on the Solution 4+4 control panel. Arming The System In AWAY Mode There are two methods for arming your system in the AWAY Mode. Method one is standard and will always operate. Method two is optional and requires to be programmed by your installer. Single button arming in AWAY Mode will report as user code number 32. Method One How To Arm The System In AWAY Mode 1. Enter your followed by the button. Two beeps will be heard and the AWAY indicator will illuminate. Exit time will now commence. + Method Two How To Arm The System In AWAY Mode 1. Hold down the button until two beeps are heard. The AWAY indicator will illuminate and exit time will now commence. If a zone is not sealed at the end of exit time, the zone will be automatically isolated. The zone will become an active part of the system again as soon as it has resealed (ie. If a window is left open after exit time has expired, the window will not be an active part of the system until it has closed. Opening the window after exit time has expired will cause an alarm condition). Forced Arming The feature of arming the system when a zone is not sealed is known as forced arming. If the AWAY indicator does not illuminate and a long beep is heard when you attempt to arm the system, forced arming is not permitted. If this is the case you must ensure that all zones are sealed or manually isolated before you can arm the system.

23 Solution 4+4 Operators Manual 23 Disarming The System From AWAY Mode How To Disarm The System From AWAY Mode 1. Enter your followed by the button. Two beeps will be heard and the AWAY indicator will extinguish. A flashing ZONE indicator represents a previous alarm on that zone. + Arming The System In STAY Mode STAY Mode is when the system has been armed with particular zones automatically isolated. These zones must be programmed by the installer. When there is a need to arm only the system perimeter, this mode is extremely handy. It automatically disables the interior detection zones allowing movement within the protected area while at the same time arming the perimeter zones. There are two methods for arming your system in STAY Mode. Method one is standard and will always operate. Method two is optional and needs to be programmed by your installer. Single button arming in STAY Mode will report as user code number 32. Method One How To Arm The System In STAY Mode 1. Enter your followed by the button. Two beeps will be heard and the STAY indicator will illuminate. Exit time will now commence. Any zones that have been programmed for STAY Mode will be automatically isolated and their respective indicators will begin to flash until exit time expires. At the end of exit time, the ZONE indicators will extinguish and the codepad will give one short beep. +

24 24 Solution 4+4 Operators Manual Method Two How To Arm The System In STAY Mode 1. Hold down the button until two beeps are heard. The STAY indicator will illuminate and exit time will now commence. Any zones that have been programmed for STAY Mode will be automatically isolated and their respective indicators will begin to flash until exit time expires. At the end of exit time, the ZONE indicators will extinguish and the codepad will give one short beep. If a zone is not sealed at the end of exit time, the zone will be automatically isolated. The zone will become an active part of the system again as soon as it has resealed (ie. If a window is left open after exit time has expired, the window will not be an active part of the system until it has closed. Opening the window after exit time has expired will cause an alarm condition). Forced Arming The feature of arming the system when a zone is not sealed is known as forced arming. If the STAY indicator does not illuminate and a long beep is heard when you attempt to arm the system, forced arming is not permitted. If this is the case you must ensure that all zones are sealed or manually isolated before you can arm the system.

25 Solution 4+4 Operators Manual 25 Disarming The System From STAY Mode There are two methods for disarming the system from STAY Mode. Method one is standard and will always operate. Method two is optional and requires to be programmed by your installer. Method One How To Disarm The System From STAY Mode 1. Enter your followed by the button. Two beeps will be heard and the STAY indicator will extinguish. A flashing ZONE indicator represents a previous alarm on that zone. + Method Two A flashing ZONE indicator represents a previous alarm on that zone. If this is the case, a valid user code will need to be used to disarm the system. Single button disarming from STAY Mode will report as user code number 32. How To Disarm The System From STAY Mode 1. Hold down the button until two beeps are heard. The STAY indicator will extinguish and the system will disarm.

26 26 Solution 4+4 Operators Manual Codepad Functions The following pages will describe how to use and interpret the many codepad functions that are available on the Solution 4+4 control panel. Most functions are performed using the Master Code. Refer to "Master Code Functions" on page 32 for more information. Before attempting to enter any of the Master Code functions, ensure that the system is in the disarmed state and that there are no alarm memory indicators flashing. If this is not the case, the following will be required. If any of the zone indicators are flashing fast, enter your followed by the button. This will reset any zone alarms that have occurred (If the system becomes armed, enter your followed by the button a second time to disarm the system). If the system has been armed in AWAY Mode or STAY Mode (ie. The AWAY or STAY indicator is illuminated), enter your followed by the button to disarm the system. The factory default Master Code is 2580 and can be changed at any time. Therefore, if your system Master Code differs from the default, please substitute your existing Master Code in the following examples. The Master Code allows you to change any user code and even the Master Code itself. The Master Code is the only code that allows the execution of Master Code functions detailed later in this manual.

27 Solution 4+4 Operators Manual 27 Isolating Zones Standard Isolating When a zone has been isolated, access is allowed into that zone at all times. Isolating zones is performed by one of two methods. One way requires the use of a valid user code while the other way does not. The ability to isolate zones is governed by the priority level allocated to each user code holder. Some user code holders may not be able to isolate zones. Refer to "User Code Priority" on page 15 for further information. Twenty four hour zone types and zones not used cannot be isolated. If isolation of these zones is attempted, a long beep will be heard. 1. Press the button twice. Three beeps will be heard. 2. * Enter the required to be isolated followed by the button. The zone you have just selected to be isolated will now begin to flash. Repeat step 2 if more than one zone is required to be isolated. 3. Press the button when finished selecting the zones to be isolated. Two beeps will be heard. The zones selected to be isolated will now continue to flash until the system has next been disarmed. The system is ready to be armed in AWAY Mode * As each zone is isolated, the corresponding ZONE indicator will begin to flash. If a mistake is made, press the zone number that was incorrectly entered followed by the button. This zone is now no longer isolated and the ZONE indicator will extinguish.

28 28 Solution 4+4 Operators Manual Code To Isolate 1. Press the button. 2. Enter your. 3. Press the button. Three beeps will be heard. 4. * Enter the required to be isolated followed by the button. The zone you have just selected to be isolated will now begin to flash. Repeat step 4 if more than one zone is required to be isolated. 5. Press the button when finished selecting the zones to be isolated. Two beeps will be heard. The zones selected to be isolated will now continue to flash until the system has next been disarmed. The system is ready to be armed in AWAY Mode * As each zone is isolated, the corresponding ZONE indicator will begin to flash. If a mistake is made, press the zone number that was incorrectly entered followed by the button. This zone is now no longer isolated and the ZONE indicator will extinguish.

29 Solution 4+4 Operators Manual 29 Fault Analysis Mode Whenever a system fault occurs, the FAULT or MAINS indicator will flash and the codepad will beep once every minute. If the MAINS indicator is flashing, this is because the AC mains supply has been disconnected. There is no need to determine this type of system fault. Pressing the button once will acknowledge the AC mains fail and will stop the codepad beeping once every minute. How To Determine The Type Of System Fault To determine the type of system fault that has occurred, enter fault analysis mode by following the procedures below. 1. Hold down the 5 button until two beeps are heard or alternatively, enter your followed by 5 and the button. The FAULT indicator should remain steady and the STAY and AWAY indicators should flash in unison with each other. The type of system fault will be indicated by the ZONE indicators. Refer to "Table 14: Fault Indicators" for the list of different system faults that may occur. Zone Indicator Fault Description 1 Low Battery 2 Date and Time 3 Sensor Watch 4 Horn Speaker Disconnected 5 Reserved 6 E 2 Fault 7 Reserved 8 Communications Failure Table 14: Fault Indicators 2. To exit fault analysis mode, press the button. The STAY and AWAY indicators will extinguish and the FAULT indicator will remain illuminated. How To Acknowledge The System Fault 1. To acknowledge the system fault, press the button. The FAULT indicator will remain illuminated and the codepad will cease its once a minute beep.

30 30 Solution 4+4 Operators Manual Fault Descriptions Low Battery A low battery fault will register when the battery supply voltage falls below 10.5 volts or when a dynamic battery test detects a low capacity battery. This fault will clear after a successful dynamic battery test. A dynamic battery test is performed every four hours once power has been connected to the control panel and also every time the system is armed in AWAY Mode or STAY Mode. Date and Time The date and time fault will register every time the control panel has been powered down. This fault will not cause the FAULT indicator on the codepad to illuminate. This fault will only be indicated when holding down the 5 button for two seconds. This fault will clear once the date and time has been programmed. Refer to "Setting The Date and Time" on page 40 for further information. Sensor Watch A sensor watch fault will register because one of the detection devices has stopped working or has failed to detect movement for the programmed time period whilst the system is disarmed. The fault will clear after the registered zone has been unsealed and resealed again To find out which zone has registered the sensor watch fault, after fault analysis mode has been entered, hold down the 5 button a second time will display the zone that has registered the sensor watch fault. Horn Speaker Monitor A horn speaker fault will register when the horn speaker becomes disconnected from the control panel. This fault will clear when the horn speaker has been reconnected. Reserved E 2 Fault An E 2 fault will register when the control panel detects an internal checksum error. Reserved Communication Failure A communication failure fault will register if the control panel was unsuccessful in calling the receiving party after the control panel has exhausted its maximum number of attempts. AC Mains Failure An AC mains failure will flash the MAINS indicator, sound the codepad buzzer once every minute and send an "AC Fail" report to the monitoring station. This fault will clear once the AC mains has been reconnected. An "AC Restore" report will be transmitted once the AC mains has been restored for more than two minutes.

31 Solution 4+4 Operators Manual 31 Codepad Duress Alarm A codepad duress alarm can be used as a hold up alarm. This will occur when the number 9 is added to the end of any valid user code that is being used to disarm the system. A duress alarm is always silent and can only be made use of if your system is reporting back to a monitoring station or pocket pager Codepad Panic Alarm - Versions Up To 1.26 A panic alarm will occur when any two outside buttons in the same horizontal row on a codepad are pressed simultaneously. This is an audible alarm. Discuss this with your installer if you require the panic alarm to be silent or or or + Codepad Panic Alarm Version 1.27 Onwards A codepad panic alarm will be triggered when either the 1 and 3 buttons or the and buttons are pressed simultaneously. This is an audible alarm. Discuss this with your installer if you require the panic alarm to be silent. Codepad Fire Alarm Version 1.27 Onwards or + A codepad fire alarm will be triggered when the 4 and 6 buttons on the remote codepad are pressed simultaneously. A distinct fire sound is emitted through the horn speaker to indicate this type of alarm condition. The fire sound is different to the burglary sound. This is an audible alarm. Discuss this with your installer if you require the panic alarm to be silent. Codepad Medical Alarm Version 1.27 Onwards A codepad medical alarm will be triggered when the 7 and 9 buttons on the codepad are pressed simultaneously. This is an audible alarm. Discuss this with your installer if you require the panic alarm to be silent

32 32 Solution 4+4 Operators Manual Master Code Functions Master Code functions are designed to allow those users that have the appropriate priority level to perform certain functions of a supervisory level. These functions can only be carried out while the system is in the disarmed state. The default Master Code is 2580 and is known as User 1. It is possible for this system to have multiple Master Codes. Please check with your installer as to how your system is configured. To enter the required Master Code Function, enter your by the required digit and the button. followed + + These functions can only be carried out when the system is in the disarmed state. Function Description 0 Reserved 1 Changing and Deleting User Codes 2 Changing Domestic Phone Numbers 3 Event Memory Recall 4 Walk Test Mode 5 Fault Analysis Mode 6 Setting The Date and Time 7 Turn Day Alarm On and Off 8 Reset Latching Outputs 9 Initiate Modem Call Table 15: Master Code Functions 0 Reserved

33 Solution 4+4 Operators Manual 33 1 Changing and Deleting User Codes This function allows a Master Code holder to add/change or delete any of the system user codes. When changing or deleting user codes it is important that you know the number of the user you wish to change or delete. Your installer should provide you with this information at the time of installation. How To Add Or Change A User Code 1. Enter your followed by 1 and the button. Three beeps will be heard and the STAY and AWAY indicators will begin to flash. 2. Enter the (1-8) that you wish to add or change followed by the button. Two beeps will be heard and the corresponding ZONE indicator will illuminate. Refer to "Table 16: Zone Indicators Showing Relative User Numbers" on page Enter the digits required for the followed by the button. Two beeps will be heard and the STAY and AWAY indicators will extinguish. If you wish to change any further user codes, repeat this procedure as many times as required When adding or changing user codes, this function will automatically terminate if a button is not pressed within sixty seconds. Pressing the button will also terminate the session at anytime. One long beep indicates the code entered already exists or an incorrect user number has been selected.

34 34 Solution 4+4 Operators Manual How To Delete A User Code 1. Enter your followed by 1 and the button. Three beeps will be heard and the STAY and AWAY indicators will begin to flash. 2. Enter the (1-8) that you wish to delete followed by the button. Two beeps will be heard and the corresponding ZONE indicator will illuminate. Refer to "Table 16: Zone Indicators Showing Relative User Numbers" on page Press the button to delete the user code. Two beeps will be heard and the STAY and AWAY indicators will extinguish. If you wish to delete any further user codes, repeat this procedure as many times as required When deleting user codes, this function will automatically terminate if a button is not pressed within sixty seconds. Pressing the button will also terminate the session at anytime. One long beep indicates an incorrect user number has been selected. User No Zone 1 Indicator Zone 2 Indicator Zone 3 Indicator Zone 4 Indicator Zone 5 Indicator Zone 6 Indicator Zone 7 Indicator Table 16: Zone Indicators Showing Relative User Numbers Zone 8 Indicator

35 Solution 4+4 Operators Manual 35 2 Changing Domestic Phone Numbers This option allows the Master Code holder to view and program the required telephone numbers that the system will call in the event of an alarm. For a more detailed description, refer to "Domestic Dialling Reporting" on page 48 for further information. How To Change Domestic Phone Numbers 1. Enter your followed by 2 and the button. Three beeps will be heard and the STAY and AWAY indicators will begin to flash. If there are telephone numbers already programmed, they will be displayed one digit at a time via the zone indicators on the codepad. Refer to "Table 17: Zone Indicators For Changing Phone Numbers" on page 36 for the indicators and their meanings. If there are no telephone numbers programmed, a further two beeps will be heard after entering this mode. These two beeps are normally heard after the last digit of the last phone number has been displayed. 2. Enter all the digits for, one digit at a time. You will notice as each digit is entered, the corresponding codepad indicators will illuminate. 3. After you have entered all the digits of the first telephone number press the button if there is more than one phone number to be programmed. This will insert a break between the first telephone number and the second telephone number. If there is only one telephone number, press the button to exit this mode. 4. Enter all the digits for, one digit at a time. You will notice as each digit is entered, the corresponding codepad indicators will illuminate. 5. After the last digit of the second telephone number, press the button to exit this mode unless a third telephone number is required

36 36 Solution 4+4 Operators Manual How To Disable Domestic Dialling If at any time you wish to cancel domestic dialling for any reason (eg. You are moving house and you do not wish the system to continue calling your work place or mobile phone etc), you may enter the following sequence. 1. Enter your followed by 2 and the button. Three beeps will be heard and the STAY and AWAY indicators will begin to flash. 2. Press the button. 3. Press the button to disable domestic dialling Digit Zone 1 Indicator Zone 2 Indicator Zone 3 Indicator Zone 4 Indicator Zone 5 Indicator Zone 6 Indicator Zone 7 Indicator Zone 8 Indicator MAINS Indicator Number Separator Table 17: Zone Indicators For Changing Phone Numbers

37 Solution 4+4 Operators Manual 37 3 Event Memory Recall Mode This feature allows you to playback the last forty events that have occurred to the system. The event memory recall mode reports all alarms and arming/disarming of the system in AWAY Mode or STAY Mode. This function helps with trouble shooting system faults. The events are displayed via the codepad indicators. How To Enter The Event Memory Recall Mode 1. Enter your followed by 3 and the button. Three beeps will be heard. The events will be played back via the codepad indicators on the codepad in reverse chronological order. Example If the events were as follows: Event No Event Description 1 System Armed In AWAY Mode 2 Alarm In Zone 3 3 Alarm In Zone 4 4 System Disarmed Table 18: Event Memory Recall - Example Events The event memory playback will report as follows: Event No Codepad Indicator Event Description 4 All Indicators Off Except MAINS System Disarmed 3 Zone 4 + AWAY Indicator Illuminates Alarm In Zone 4 2 Zone 3 + AWAY Indicator Illuminates Alarm In Zone 3 1 AWAY Indicator Illuminates System Armed In AWAY Mode Table 19: Event Memory Recall - Example Event Playback Each event is indicated by a beep and an illuminated indicator. Resetting a 24 hour alarm in the disarmed state is indicated by one beep only. After the last event, three beeps will be heard to indicate the end of playback. The replay can be terminated at any time by pressing the button. If the control panel has been powered down, the memory of all events will be lost.

38 38 Solution 4+4 Operators Manual 4 Walk Test Mode Walk test mode allows you to test detection devices to ensure that they are functioning correctly. This should be performed on a weekly basis. Before activating walk test mode, isolate any zones that are not required for testing. Refer to "Isolating Zones" on page 27 for more information. How To Enter Walk Test Mode 1. Enter your followed by 4 and the button. Three beeps will be heard and the STAY and AWAY indicators will begin to flash. The codepad will beep once every second while the system is in the walk test mode. 2. Unseal and seal the zones to be tested. The codepad will sound one long beep and the horn speaker will sound one short beep every time a zone is sealed or unsealed. 3. Press the button to exit this function. Two beeps will be heard and the STAY and AWAY indicators will extinguish

39 Solution 4+4 Operators Manual 39 5 Fault Analysis Mode Whenever a system fault occurs, the FAULT or MAINS indicator will flash and the codepad will beep once every minute. If the MAINS indicator is flashing, this is because the AC mains supply has been disconnected. There is no need to determine this type of system fault. Pressing the button once will acknowledge the AC mains fail and will stop the codepad beeping once every minute. How To Enter Fault Analysis Mode 1. Enter your followed by 5 and the button. Two beeps will be heard and the STAY and AWAY indicators will begin to flash in unison with the FAULT indicator. One or more zone indicators (1-8) will illuminate indicating the type of fault that has occurred. Refer to Fault Descriptions on page 30 for further information. 2. Press the button again to exit this function. Two beeps will be heard and the STAY and AWAY indicators will extinguish Zone Indicator Fault Description 1 Low Battery 2 Date and Time 3 Sensor Watch 4 Horn Speaker Disconnected 5 Reserved 6 E 2 Fault 7 Reserved 8 Communications Failure Table 20: Fault Indicators

40 40 Solution 4+4 Operators Manual 6 Setting The Date and Time This function needs to be used when the date and time requires to be changed or when the system has been powered down. How To Set The New Date and Time 1. Enter your followed by 6 and the button. Three beeps will be heard and the STAY and AWAY indicators will begin to flash. 2. Enter the day, month, year, hour and minute using the (DD, MM, YY, HH, MM) format. 3. Press the button to exit this function. Two beeps will be heard and the STAY and AWAY indicators will extinguish Example If the date and time needs to be set for the 1st January 1997 at 10:30 PM, program the date and time as follows; Turning Day Alarm On and Off This function will allow you to turn day alarm on and off. Day alarm can be used to monitor zones while the system is disarmed. Refer to page 12 for more information on day alarm. How To Turn Day Alarm On 1. Enter your followed by 7 and the button. Three beeps will be heard and day alarm will be turned on. How To Turn Day Alarm Off 1. Enter your followed by 7 and the button. Two beeps will be heard and day alarm will be turned off

41 Solution 4+4 Operators Manual 41 8 Reset Latching Outputs This function will reset any device that has been programmed to remain on once it has been activated. This could be a door bell that is required to keep ringing until someone has acknowledged it. Your installer will advise you if this feature has been set. How To Reset Latching Outputs 1. Enter your followed by 8 and the button. Two beeps will be heard and all latching outputs will reset Initiate A Modem Call This function will force the control panel to dial the callback telephone number programmed in an attempt to connect to your installers remote programming computer. Your installer may require you to do this for remote programming changes. How To Initiate A Modem Call 1. Enter your followed by 9 and the button. Two beeps will be heard