COMMERCIAL FLOORING: NORTH AMERICAN MARKETS

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COMMERCIAL FLOORING: NORTH AMERICAN MARKETS AVM111A June 2014 Lisa Marshall Project Analyst ISBN: 1-56965-873-0 BCC Research 49 Walnut Park,

1 COMMERCIAL FLOORING: NORTH AMERICAN MARKETS AVM111A June 2014 Lisa Marshall Project Analyst ISBN: BCC Research 49 Walnut Park, Building 2 Wellesley, MA USA (toll-free within the USA), or (+1) information@bccresearch.com

2 TABLE OF CONTENTS CHAPTER 1 INTRODUCTION 2 STUDY GOALS AND OBJECTIVES 2 REASONS FOR DOING THE STUDY 2 SCOPE OF REPORT 2 GEOGRAPHIC SCOPE 3 LIMITATIONS 3 INTENDED AUDIENCE 3 METHODOLOGY AND INFORMATION SOURCES 4 ANALYST'S CREDENTIALS 4 RELATED BCC RESEARCH REPORTS 4 BCC RESEARCH WEBSITE 5 DISCLAIMER 5 CHAPTER 2 SUMMARY 7 SUMMARY 7 CHAPTERS ONE AND TWO: INTRODUCTION AND SUMMARY 8 CHAPTER THREE: OVERVIEW 8 CHAPTER FOUR: COMMERCIAL FLOORING PRODUCTS 8 CHAPTER FIVE: MARKET SIZE AND GROWTH 8 CHAPTER SIX: MARKET DEFINITION 9 CHAPTER SEVEN: COMPANY PROFILES 9 SUMMARY TABLE TOTAL NORTH AMERICAN FLOORING MARKET, THROUGH 2018 (BILLION SQUARES/$ BILLIONS) SUMMARY FIGURE TOTAL NORTH AMERICAN FLOORING MARKET, (BILLIONS OF SQUARES/$ BILLIONS) CHAPTER 3 OVERVIEW 12 A BRIEF HISTORICAL PERSPECTIVE 12 CARPETING 12 HARD AND SMOOTH-SURFACE FLOOR COVERINGS 13 COMMERCIAL FLOORING TODAY 13 FUTURE OUTLOOK FOR COMMERCIAL FLOORING 14 CURRENT ECONOMIC CONDITIONS 14 FLOORING CATEGORIES 15 CARPET 15 HARD SURFACE 16 NORTH AMERICAN MARKET CONDITIONS 18 CORPORATE SECTOR 18 HEALTHCARE SECTOR 18 HOSPITALITY SECTOR 19 RETAIL SECTOR 19 INSTITUTIONAL SECTOR 19 GOVERNMENT SECTOR 19 COMMERCIAL FLOORING TRADE INDUSTRY ORGANIZATIONS 19 CERAMIC TILE DISTRIBUTORS ASSOCIATION 20 FLOOR COVERING INSTALLATION CONTRACTORS ASSOCIATION 20

3 INTERNATIONAL CERTIFIED FLOORCOVERING INSTALLERS ASSOCIATION 20 MARBLE INSTITUTE OF AMERICA 21 NATIONAL TILE CONTRACTORS ASSOCIATION 21 NATIONAL WOOD FLOORING ASSOCIATION 22 NATURAL STONE COUNCIL 22 NORTH AMERICAN ASSOCIATION OF FLOOR COVERING DISTRIBUTORS 23 NORTH AMERICAN BUILDING MATERIAL DISTRIBUTION ASSOCIATION 24 NORTH AMERICAN LAMINATE FLOORING ASSOCIATION 24 TILE CONTRACTORS' ASSOCIATION OF AMERICA 24 TILE COUNCIL OF NORTH AMERICA 25 COMMERCIAL FLOORING TRADE INDUSTRY SHOWS 25 COVERINGS 25 NAFCD-NBMDA ANNUAL CONVENTION 26 NEOCON 26 NWFA WOOD FLOORING EXPO 26 THE INTERNATIONAL SURFACE EVENT: SURFACES-STONEXPO/MARMOMACC-TILEEXPO TOTAL SOLUTIONS PLUS: CTDA + NTCA + TCNA + TCAA 27 COMMERCIAL FLOORING TRADE INDUSTRY MEDIA 27 FLOORBIZ.COM 27 FCI: FLOOR COVERING INSTALLER 28 FLOOR COVERING NEWS 28 FLOOR COVERING WEEKLY 28 FLOOR FOCUS AND FLOORDAILY.NET 28 FLOOR TRENDS 29 PROINSTALLER MAGAZINE 29 STONE WORLD/CONTEMPORARY STONE AND TILE DESIGN 29 TILE MAGAZINE CHAPTER 4 COMMERCIAL FLOORING PRODUCTS 32 PRODUCT TYPES 32 CARPET (BROADLOOM AND CARPET TILE) 32 Overview 32 Broadloom 32 Six-Foot Carpet and Electronic Cables 33 Carpet Tile 33 New Products and Technologies 34 Environmental Programs and Incentives 34 Governmental Regulations and Requirements 35 Flammability 35 Pill Test 35 Flooring Radiant Panel Test 36 Smoke Generation 36 Electrostatic Discharge 37 CERAMIC TILE 37 Overview 37 New Products and Technologies 38 Environmental Programs and Incentives 39

4 Governmental Regulations and Requirements 39 Grout and Mortar Specifications 40 HARDWOOD 40 Overview 40 Engineered Wood 41 Wood Laminates 41 Surface Finishes 41 Penetrating Stains and Finishes 42 Sheen Options 42 Extra-Durable Finishes 42 New Products and Technologies 42 Environmental Programs and Incentives 43 Governmental Regulations and Requirements 43 LAMINATES 44 Overview 44 AC Ratings 45 TABLE 1 LAMINATE FLOORING AC DURABILITY RATINGS 46 New Products and Technologies 46 Environmental Programs and Incentives 47 Governmental Regulations and Requirements 48 STONE 49 Overview 49 Absorption Rating 49 Grade 50 Coefficient of Friction (COF) 50 Indoor vs. Outdoor Rating 50 Oxidation 51 New Products and Technologies 51 Granite 51 Limestone 51 Marble 51 Onyx 52 Slate 52 Travertine 52 Environmental Programs and Incentives 52 Governmental Regulations and Requirements 52 Americans with Disabilities Act of 1990 (ADA) 53 OTHER RESILIENT (CORK, LINOLEUM, RUBBER) 54 Overview 54 Cork 54 Linoleum 55 Rubber 55 New Products and Technologies 56 Environmental Programs and Incentives 57 Governmental Regulations and Requirements 57 VINYL 58 Overview 58

5 Luxury Vinyl Flooring 58 Simulates Natural Materials 59 Plank-Shapes 59 Composition 59 Layers 59 Cost 59 Size and Thickness 60 New Products and Technologies 60 Environmental Programs and Incentives 61 Governmental Regulations and Requirements 61 CHAPTER 5 MARKET SIZE AND GROWTH 64 REGIONS 64 TABLE 2 COMMERCIAL FLOORING VALUE BY REGION, THROUGH 2018 ($ MILLIONS) 65 EXPENDITURES BY DISTRIBUTION CHANNEL, VOLUMES AND GROWTH 65 TABLE 3 COMMERCIAL FLOORING EXPENDITURES BY DISTRIBUTION CHANNEL, THROUGH 2018 ($ MILLIONS) TABLE 4 FLOOR COVERING STORES CHANNEL BY PRODUCT TYPE, THROUGH 2018 TABLE 5 FURNITURE AND HOME FURNISHING STORES CHANNEL BY PRODUCT TYPE, THROUGH 2018 TABLE 6 HOME IMPROVEMENT AND BUILDING MATERIAL CHANNEL BY PRODUCT TYPE, THROUGH 2018 TABLE 7 GENERAL MERCHANDISE STORES CHANNEL BY PRODUCT TYPE, THROUGH 2018 TABLE 8 ELECTRONIC AND ONLINE CHANNEL BY PRODUCT TYPE, THROUGH 2018 TABLE 9 DIRECT SELLING CHANNEL BY PRODUCT TYPE, THROUGH 2018 (MILLIONS OF SQUARES/$ MILLIONS) TABLE 10 MARKET SHARE OF COMMERCIAL FLOORING EXPENDITURES, BY DISTRIBUTION CHANNEL, 2013 (% VOLUME) TABLE 11 MARKET SHARE OF COMMERCIAL FLOORING EXPENDITURES, BY DISTRIBUTION CHANNEL, 2013 (% DOLLARS) TABLE 12 COMMERCIAL FLOORING VOLUME, BY DISTRIBUTION CHANNEL, 2013 (MILLION SQUARES) TABLE 13 COMMERCIAL FLOORING EXPENDITURES, BY DISTRIBUTION CHANNEL, 2013 ($ MILLIONS) TABLE 14 COMMERCIAL FLOORING BY FLOORING TYPE, THROUGH 2018 (MILLIONS OF SQUARES/$ MILLIONS) CHAPTER 6 MARKET DEFINITION 79 COMMERCIAL FLOORING INDUSTRY STRUCTURE 80 MARKET TRENDS 80 TABLE 15 TOTAL FLOORING MARKET, THROUGH 2018 (BILLIONS OF SQUARES/$ BILLIONS) TABLE 16 COMMERCIAL VS. RESIDENTIAL FLOORING MARKET, THROUGH 2018 (BILLIONS OF SQUARES/$ BILLIONS) TABLE 17 COMMERCIAL FLOORING EXPENDITURES BY TYPE OF CONSTRUCTION, THROUGH

6 TABLE 18 COMMERCIAL FLOORING MARKET BY REGION, THROUGH 2018 (MILLIONS OF SQUARES/$ MILLIONS) TABLE 19 SOUTHEAST U.S. COMMERCIAL FLOORING EXPENDITURES, THROUGH 2018 TABLE 20 NORTHEAST U.S. COMMERCIAL FLOORING EXPENDITURES, THROUGH 2018 TABLE 21 MIDWEST U.S. COMMERCIAL FLOORING EXPENDITURES, THROUGH 2018 TABLE 22 SOUTHWEST U.S. COMMERCIAL FLOORING EXPENDITURES, THROUGH 2018 TABLE 23 WESTERN U.S. COMMERCIAL FLOORING EXPENDITURES, THROUGH 2018 TABLE 24 CANADIAN COMMERCIAL FLOORING EXPENDITURES, THROUGH 2018 TABLE 25 COMMERCIAL FLOORING CONTRACTORS IN NORTH AMERICA 88 MARKETS 89 Industrial 90 Office and Distribution 90 Retail 90 Institutional (Includes Government) 90 Healthcare 91 Hospitality and Amusement 91 TABLE 26 COMMERCIAL FLOORING EXPENDITURES BY END USE, THROUGH 2018 ($ MILLIONS) MAJOR COMPANIES AND PRODUCT LINES 92 TABLE 27 LEADING COMMERCIAL FLOORING MANUFACTURERS BY REVENUE, 2012 ($ MILLIONS) TABLE 28 LEADING COMMERCIAL FLOORING MANUFACTURERS BY PRODUCT TYPE ($ MILLIONS) CARPET (BROADLOOM AND CARPET TILE) 94 TABLE 29 CARPET MANUFACTURER MARKET SHARE, 2012 (%) 94 TABLE 30 LEADING CARPET MANUFACTURERS AND PRODUCTS 95 CERAMIC TILE 95 TABLE 31 CERAMIC TILE MANUFACTURER MARKET SHARE, 2012 (%) 95 TABLE 32 LEADING CERAMIC TILE MANUFACTURERS AND PRODUCTS 96 HARDWOOD 96 TABLE 33 HARDWOOD FLOOR MANUFACTURER MARKET SHARE, 2012 (%) 96 TABLE 34 LEADING HARDWOOD FLOOR MANUFACTURERS AND PRODUCTS 97 LAMINATES 97 TABLE 35 LAMINATE MANUFACTURER MARKET SHARE, 2012 (%) 97 TABLE 36 LEADING LAMINATE MANUFACTURERS AND PRODUCTS 97 STONE 98 TABLE 37 STONE MANUFACTURER MARKET SHARE, 2012 (%) 98 TABLE 38 LEADING STONE MANUFACTURERS AND PRODUCTS 99 OTHER RESILIENT (CORK, LINOLEUM, RUBBER) 99 TABLE 39 OTHER RESILIENT MANUFACTURER MARKET SHARE, 2012 (%) 99 TABLE 40 LEADING OTHER RESILIENT MANUFACTURERS AND PRODUCTS 100 VINYL 100 TABLE 41 VINYL MANUFACTURER MARKET SHARE, 2012 (%)

7 TABLE 42 LEADING VINYL MANUFACTURERS AND PRODUCTS 101 AVERAGE PRICING AND INSTALLED COSTS 102 TABLE 43 FLOORING PRODUCT AND INSTALLATION PRICES, 2012 ($ PER SQUARE) 102 TABLE 44 FLOORING PRODUCT AND INSTALLATION PRICES, 2013 ($ PER SQUARE) 103 TABLE 45 FLOORING PRODUCT AND INSTALLATION PRICES, 2018 ($ PER SQUARE) 103 DISTRIBUTION CHANNELS AND LEADING DISTRIBUTORS 103 TABLE 46 LEADING COMMERCIAL FLOORING DISTRIBUTORS BY REVENUE, 2012 AND 2013 ($ MILLIONS/%) TABLE 47 LEADING COMMERCIAL FLOORING DISTRIBUTORS BY PRODUCT TYPE, 2013 ($ MILLIONS) TABLE 48 LEADING COMMERCIAL FLOORING DISTRIBUTORS, BY DISTRIBUTION CHANNEL TYPE, 2013 ($ MILLIONS) TABLE 49 HOME IMPROVEMENT FLOORING RETAILERS, 2012 AND 2013 ($ MILLIONS/%) TABLE 50 TOTAL FLOORING VALUE BY DISTRIBUTION CHANNEL, THROUGH 2018 ($ MILLIONS) TABLE 51 SPECIALTY FLOOR RETAILERS: TOP 6, 2012 AND 2013 ($ MILLIONS/%) 109 TABLE 52 SPECIALTY FLOOR RETAILERS: OTHER, 2012 ($ MILLIONS) 109 TABLE 53 COMMERCIAL FLOORING EXPENDITURES BY DISTRIBUTION CHANNEL, THROUGH 2018 (% SHARE OF VOLUME AND DOLLARS) CHAPTER 7 COMPANY PROFILES 113 ADLETA CORP.* 114 BACKGROUND 114 COMPANY NEWS 115 PRODUCTS 115 FINANCIAL PERFORMANCE 115 STRATEGIC DIRECTION 116 DISTRIBUTION 116 ARMSTRONG 116 BACKGROUND 116 COMPANY NEWS 116 PRODUCTS 117 FINANCIAL PERFORMANCE 117 STRATEGIC DIRECTION 117 DISTRIBUTION 117 BEAULIEU OF AMERICA 118 BACKGROUND 118 COMPANY NEWS 118 PRODUCTS 118 FINANCIAL PERFORMANCE 118 STRATEGIC DIRECTION 119 DISTRIBUTION 119 BENTLEY 119 BACKGROUND 119 COMPANY NEWS 120 PRODUCTS 120 FINANCIAL PERFORMANCE 120 STRATEGIC DIRECTION 121

8 DISTRIBUTION 121 COMMERCIAL FLOORING DISTRIBUTORS* 121 BACKGROUND 121 COMPANY NEWS 121 PRODUCTS 121 FINANCIAL PERFORMANCE 122 STRATEGIC DIRECTION 122 DISTRIBUTION 122 CONGOLEUM 123 BACKGROUND 123 COMPANY NEWS 123 PRODUCTS 123 FINANCIAL PERFORMANCE 124 STRATEGIC DIRECTION 124 DISTRIBUTION 124 DALTILE (A MOHAWK BRAND) 124 BACKGROUND 124 COMPANY NEWS 125 PRODUCTS 125 FINANCIAL PERFORMANCE 126 STRATEGIC DIRECTION 126 DISTRIBUTION 126 DUR-A-FLEX INC. 126 BACKGROUND 126 COMPANY NEWS 127 PRODUCTS 127 FINANCIAL PERFORMANCE 128 STRATEGIC DIRECTION 128 DISTRIBUTION 129 ECORE COMMERCIAL FLOORING 129 BACKGROUND 129 COMPANY NEWS 129 PRODUCTS 130 FINANCIAL PERFORMANCE 131 STRATEGIC DIRECTION 131 DISTRIBUTION 131 FLORIM USA 131 BACKGROUND 132 COMPANY NEWS 132 PRODUCTS 132 FINANCIAL PERFORMANCE 132 STRATEGIC DIRECTION 132 DISTRIBUTION 133 FLORSTAR SALES INC.* 133 BACKGROUND 133 COMPANY NEWS 133 PRODUCTS 133

9 FINANCIAL PERFORMANCE 134 STRATEGIC DIRECTION 134 DISTRIBUTION 134 FORBO FLOORING SYSTEMS (NORTH AMERICA) 134 BACKGROUND 135 COMPANY NEWS 135 PRODUCTS 135 FINANCIAL PERFORMANCE 136 STRATEGIC DIRECTION 136 DISTRIBUTION 136 GERFLOR USA 136 BACKGROUND 136 COMPANY NEWS 136 PRODUCTS 137 FINANCIAL PERFORMANCE 137 STRATEGIC DIRECTION 137 DISTRIBUTION 137 GRUPO LAMOSA 137 BACKGROUND 137 COMPANY NEWS 138 PRODUCTS 138 FINANCIAL PERFORMANCE 138 STRATEGIC DIRECTION 138 DISTRIBUTION 139 HAINES* 139 BACKGROUND 139 COMPANY NEWS 139 PRODUCTS 140 FINANCIAL PERFORMANCE 140 STRATEGIC DIRECTION 140 DISTRIBUTION 141 HALLMARK FLOORS 141 BACKGROUND 141 COMPANY NEWS 141 PRODUCTS 141 FINANCIAL PERFORMANCE 141 STRATEGIC DIRECTION 141 DISTRIBUTION 142 INTERFACE INC. 142 BACKGROUND 142 COMPANY NEWS 142 PRODUCTS 143 FINANCIAL PERFORMANCE 143 STRATEGIC DIRECTION 143 DISTRIBUTION 144 INTERCERAMIC INC. 144 COMPANY NEWS 145

10 PRODUCTS 145 FINANCIAL PERFORMANCE 145 STRATEGIC DIRECTION 145 DISTRIBUTION 146 J+J FLOORING GROUP 146 BACKGROUND 146 COMPANY NEWS 146 PRODUCTS 147 FINANCIAL PERFORMANCE 147 STRATEGIC DIRECTION 147 DISTRIBUTION 148 KARNDEAN DESIGNFLOORING 148 BACKGROUND 148 COMPANY NEWS 148 PRODUCTS 149 FINANCIAL PERFORMANCE 149 STRATEGIC DIRECTION 149 DISTRIBUTION 150 MANNINGTON MILLS INC. 150 BACKGROUND 150 COMPANY NEWS 151 PRODUCTS 151 FINANCIAL PERFORMANCE 151 STRATEGIC DIRECTION 151 DISTRIBUTION 152 MARAZZI GROUP 152 BACKGROUND 152 COMPANY NEWS 152 PRODUCTS 153 FINANCIAL PERFORMANCE 153 STRATEGIC DIRECTION 154 DISTRIBUTION 154 MILLIKEN & COMPANY 154 BACKGROUND 154 COMPANY NEWS 154 PRODUCTS 155 FINANCIAL PERFORMANCE 155 STRATEGIC DIRECTION 155 DISTRIBUTION 155 MOHAWK INDUSTRIES INC. 155 BACKGROUND 156 COMPANY NEWS 156 PRODUCTS 156 FINANCIAL PERFORMANCE 156 STRATEGIC DIRECTION 157 DISTRIBUTION 157 MULLICAN FLOORING 158

11 BACKGROUND 158 COMPANY NEWS 158 PRODUCTS 158 FINANCIAL PERFORMANCE 159 STRATEGIC DIRECTION 159 DISTRIBUTION 159 PORCELANOSA USA 159 BACKGROUND 159 COMPANY NEWS 160 PRODUCTS 160 FINANCIAL PERFORMANCE 160 DISTRIBUTION 160 ROCA TILE GROUP 160 BACKGROUND 160 COMPANY NEWS 161 PRODUCTS 161 FINANCIAL PERFORMANCE 161 DISTRIBUTION 161 SHAW INDUSTRIES INC. 161 BACKGROUND 161 COMPANY NEWS 162 PRODUCTS 164 FINANCIAL PERFORMANCE 164 STRATEGIC DIRECTION 164 DISTRIBUTION 165 STANTON CARPET CORP. 165 BACKGROUND 165 COMPANY NEWS 165 PRODUCTS 165 FINANCIAL PERFORMANCE 166 STRATEGIC DIRECTION 166 DISTRIBUTION 166 STONEPEAK CERAMICS INC. 166 BACKGROUND 166 COMPANY NEWS 167 PRODUCTS 167 FINANCIAL PERFORMANCE 167 STRATEGIC DIRECTION 167 DISTRIBUTION 168 TARKETT SA 168 BACKGROUND 168 COMPANY NEWS 168 PRODUCTS 169 FINANCIAL PERFORMANCE 169 STRATEGIC DIRECTION 169 DISTRIBUTION 169 THE DIXIE GROUP 170

12 BACKGROUND 170 COMPANY NEWS 170 PRODUCTS 171 FINANCIAL PERFORMANCE 171 STRATEGIC DIRECTION 171 DISTRIBUTION 172

13 LIST OF TABLES TABLE HEADING SUMMARY TABLE TOTAL NORTH AMERICAN FLOORING MARKET, THROUGH 2018 (BILLION SQUARES/$ BILLIONS) TABLE 1 LAMINATE FLOORING AC DURABILITY RATINGS 46 TABLE 2 COMMERCIAL FLOORING VALUE BY REGION, THROUGH 2018 ($ MILLIONS) 65 TABLE 3 COMMERCIAL FLOORING EXPENDITURES BY DISTRIBUTION CHANNEL, THROUGH 2018 ($ MILLIONS) TABLE 4 FLOOR COVERING STORES CHANNEL BY PRODUCT TYPE, THROUGH 2018 TABLE 5 FURNITURE AND HOME FURNISHING STORES CHANNEL BY PRODUCT TYPE, THROUGH 2018 TABLE 6 HOME IMPROVEMENT AND BUILDING MATERIAL CHANNEL BY PRODUCT TYPE, THROUGH 2018 TABLE 7 GENERAL MERCHANDISE STORES CHANNEL BY PRODUCT TYPE, THROUGH 2018 TABLE 8 ELECTRONIC AND ONLINE CHANNEL BY PRODUCT TYPE, THROUGH 2018 TABLE 9 DIRECT SELLING CHANNEL BY PRODUCT TYPE, THROUGH 2018 (MILLIONS OF SQUARES/$ MILLIONS) TABLE 10 MARKET SHARE OF COMMERCIAL FLOORING EXPENDITURES, BY DISTRIBUTION CHANNEL, 2013 (% VOLUME) TABLE 11 MARKET SHARE OF COMMERCIAL FLOORING EXPENDITURES, BY DISTRIBUTION CHANNEL, 2013 (% DOLLARS) TABLE 12 COMMERCIAL FLOORING VOLUME, BY DISTRIBUTION CHANNEL, 2013 (MILLION SQUARES) TABLE 13 COMMERCIAL FLOORING EXPENDITURES, BY DISTRIBUTION CHANNEL, 2013 ($ MILLIONS) TABLE 14 COMMERCIAL FLOORING BY FLOORING TYPE, THROUGH 2018 (MILLIONS OF SQUARES/$ MILLIONS) TABLE 15 TOTAL FLOORING MARKET, THROUGH 2018 (BILLIONS OF SQUARES/$ BILLIONS) TABLE 16 COMMERCIAL VS. RESIDENTIAL FLOORING MARKET, THROUGH 2018 (BILLIONS OF SQUARES/$ BILLIONS) TABLE 17 COMMERCIAL FLOORING EXPENDITURES BY TYPE OF CONSTRUCTION, THROUGH 2018 TABLE 18 COMMERCIAL FLOORING MARKET BY REGION, THROUGH 2018 (MILLIONS OF SQUARES/$ MILLIONS) TABLE 19 SOUTHEAST U.S. COMMERCIAL FLOORING EXPENDITURES, THROUGH 2018 TABLE 20 NORTHEAST U.S. COMMERCIAL FLOORING EXPENDITURES, THROUGH 2018 TABLE 21 MIDWEST U.S. COMMERCIAL FLOORING EXPENDITURES, THROUGH 2018 TABLE 22 SOUTHWEST U.S. COMMERCIAL FLOORING EXPENDITURES, THROUGH 2018 TABLE 23 WESTERN U.S. COMMERCIAL FLOORING EXPENDITURES, THROUGH 2018 TABLE 24 CANADIAN COMMERCIAL FLOORING EXPENDITURES, THROUGH 2018 TABLE 25 COMMERCIAL FLOORING CONTRACTORS IN NORTH AMERICA 88 TABLE 26 COMMERCIAL FLOORING EXPENDITURES BY END USE, THROUGH 2018 ($ MILLIONS)

14 TABLE HEADING TABLE 27 LEADING COMMERCIAL FLOORING MANUFACTURERS BY REVENUE, 2012 ($ MILLIONS) TABLE 28 LEADING COMMERCIAL FLOORING MANUFACTURERS BY PRODUCT TYPE ($ MILLIONS) TABLE 29 CARPET MANUFACTURER MARKET SHARE, 2012 (%) 94 TABLE 30 LEADING CARPET MANUFACTURERS AND PRODUCTS 95 TABLE 31 CERAMIC TILE MANUFACTURER MARKET SHARE, 2012 (%) 95 TABLE 32 LEADING CERAMIC TILE MANUFACTURERS AND PRODUCTS 96 TABLE 33 HARDWOOD FLOOR MANUFACTURER MARKET SHARE, 2012 (%) 96 TABLE 34 LEADING HARDWOOD FLOOR MANUFACTURERS AND PRODUCTS 97 TABLE 35 LAMINATE MANUFACTURER MARKET SHARE, 2012 (%) 97 TABLE 36 LEADING LAMINATE MANUFACTURERS AND PRODUCTS 97 TABLE 37 STONE MANUFACTURER MARKET SHARE, 2012 (%) 98 TABLE 38 LEADING STONE MANUFACTURERS AND PRODUCTS 99 TABLE 39 OTHER RESILIENT MANUFACTURER MARKET SHARE, 2012 (%) 99 TABLE 40 LEADING OTHER RESILIENT MANUFACTURERS AND PRODUCTS 100 TABLE 41 VINYL MANUFACTURER MARKET SHARE, 2012 (%) 101 TABLE 42 LEADING VINYL MANUFACTURERS AND PRODUCTS 101 TABLE 43 FLOORING PRODUCT AND INSTALLATION PRICES, 2012 ($ PER SQUARE) 102 TABLE 44 FLOORING PRODUCT AND INSTALLATION PRICES, 2013 ($ PER SQUARE) 103 TABLE 45 FLOORING PRODUCT AND INSTALLATION PRICES, 2018 ($ PER SQUARE) 103 TABLE 46 LEADING COMMERCIAL FLOORING DISTRIBUTORS BY REVENUE, 2012 AND 2013 ($ MILLIONS/%) TABLE 47 LEADING COMMERCIAL FLOORING DISTRIBUTORS BY PRODUCT TYPE, 2013 ($ MILLIONS) TABLE 48 LEADING COMMERCIAL FLOORING DISTRIBUTORS, BY DISTRIBUTION CHANNEL TYPE, 2013 ($ MILLIONS) TABLE 49 HOME IMPROVEMENT FLOORING RETAILERS, 2012 AND 2013 ($ MILLIONS/%) TABLE 50 TOTAL FLOORING VALUE BY DISTRIBUTION CHANNEL, THROUGH 2018 ($ MILLIONS) TABLE 51 SPECIALTY FLOOR RETAILERS: TOP 6, 2012 AND 2013 ($ MILLIONS/%) 109 TABLE 52 SPECIALTY FLOOR RETAILERS: OTHER, 2012 ($ MILLIONS) 109 TABLE 53 COMMERCIAL FLOORING EXPENDITURES BY DISTRIBUTION CHANNEL, THROUGH 2018 (% SHARE OF VOLUME AND DOLLARS)

15 LIST OF FIGURES FIGURE TITLE SUMMARY FIGURE TOTAL NORTH AMERICAN FLOORING MARKET, (BILLIONS OF SQUARES/$ BILLIONS) 10

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