Closing Manual for 270 Kroger s Produce Department By: Garrett Hock
Table of Contents Closing Manual for 270 Kroger s Produce Department... iii Introduction... v List of Materials... v How This Manual Is Organized... vi Chapter 1 Preparations for Closing the Department... 7 1. Stock Shelves... 7 2. Straighten up Sale Floor... 7 Chapter 2 Organizing the Department... 8 1. Move the Displays into the Freezer Storage Area... 8 2. Move Berries into Freezer... 8 3. Put Produce in Proper Place... 9 4. Date New Produce...10 Chapter 3 Cleaning the Department...11 1. Sweep Sales Floor...11 2. Sweep Cooler...11 3. Sweep Freezer...11 4. Clean Cutting Station...12 5. Wash Cooler...12 6. Wash Freezer...13 7. Take Trash Out...13 Index...14
Introduction v Introduction The produce department is a large area to close, and cleaning it is very time consuming. In order to close the produce department correctly and on time, you ll need to follow this step-by-step instruction manual. First, you will start with the preparations for closing the department, such as stocking all shelves and straightening the sales floor up. Next, the organization of the entire department will need to be completed. These things include moving certain fruits to the freezer, putting produce where it belongs, and dating the produce. Finally, the department needs to be cleaned thoroughly before leaving for the night. This process takes around an hour to complete, so plan accordingly. List of Materials Dust pan Broom Dust mop Water hose Floor squeegee Marker Trash can Trash bags (Floor Squeegee)
How This Manual Is Organized This manual includes the follow: Chapter 1 - Preparations for Closing the Department This chapter tells how to stock shelves correctly and shows the employee how to straighten up the entire sales department. Chapter 2 - Organizing the Department This chapter provides details on which fruits need to be moved to the freezer, how to date produce boxes accordingly, and where certain produce belongs in the cooler and freezer. Chapter 3 Cleaning the Department This chapter describes how each area of the produce department is cleaned.
Chapter 2 7 Chapter 1 Preparations for Closing the Department The first task is making sure all shelves look plentiful before you starting organizing the storage area and cleaning it. The appearance of the department is very crucial. The following describe how to prepare to close department: 1. Stock Shelves Start by look around to see if any produce items are running low in amount. If so, fill the items shelf to maximum capacity. You do this by removing the older produce, and placing the new produce on the table. Then you place the older produce on top of the new produce, so the older produce sells before the new produce. Double check because the rest of the time you will be organize and cleaning the department and won t have time to do this important step again. 2. Straighten up Sale Floor In order to straighten up the sales floor quickly and effectively you will need to start with the closest produce to table. First arrange the potatoes, garlic, and yams individually so they are neatly stacked on top of each other. Continue to do this to the entire produce department.
Chapter 2 Organizing the Department Organization is an important aspect of effectiveness in the produce department. So every night the department needs to be looking its best on the sales floor and in the storage areas. The following explain how to organize the department: 1. Move the Displays into the Freezer Storage Area The first step of getting the department orderly is moving the fruit displays into the freezer. There are three displays around Kroger. These displays are horse troughs on wheels. Two of the displays are located in the produce department. The second trough is inside at the very front of the store. The last trough is located in the meat and seafood department. The meat and seafood department is right next to the produce department. You will need to push them into the freezer one by one because they are filled with water and need to refreeze overnight. Roll them to their designated places next to the lecture racks in the freezer. 2. Move Berries into Freezer There are places in the department where there are berries not in a freezer. These berries include: strawberries, blueberries, blackberries, and raspberries. Allowing these fruit to stay out overnight will cause them to expire quicker. Locate these berries; they are next to the tomato table. Fill the sale floor freezer first, and then place the rest of the berries in the storage freezer.
Chapter 2 9 3. Put Produce in Proper Place In the hallway in the back of the produce department where the produce is placed on pallets before it is brought to the sale floor, extra produce is usually still here. The produce needs to be put up in the appropriate places. Most fruit and vegetables belong in the freezer. Fruit belong against the back wall and on the right side of the freezer. The left wall is reserved for vegetables and lettuce carts. Tomatoes, potatoes, yams, all peppers, and bananas belong against the right wall in the cooler. Potatoes and yams expire a lot slower than the rest of the produce items, so they don t need to be frozen.
4. Date New Produce A date needs to be written on every single new produce box, so you know when that certain box of produce was delivered to the store. With your marker, write todays date on the front of the new box in the upper right hand corner.
Index 11 Chapter 3 Cleaning the Department The cleanliness is a huge factor in the produce department s success, and it prevents accidents from happening. The produce department must be clean since we deal with food. The following steps are standards set by Kroger: 1. Sweep Sales Floor Grab the duck mop and sweep the sales floor starting from the vegetable racks and move towards the meat department. When you are finished, used the broom to sweep the trash into the dust pan and throw the trash away. 2. Sweep Cooler Pick up the cutting station mats, so you can sweep there. Put the mats outside the cooler while you clean the cooler and freezer. Grab the broom and sweep the trash from under the cutting station and sink. Then, grab the dust mop. Mop the trash you just swept out from under the cutting station and sink and the rest of the cooler into a pile. Use the broom and sweep all the trash into the dust pan. Throw the trash away in the trash can. 3. Sweep Freezer Use the broom to sweep trash out from under the platforms the produce boxes are on. Next, grab the dust mop and mop all the trash into a pile. Sweep the trash into the dust pan using the broom. Throw all trash away in the trash can.
4. Clean Cutting Station Now that most of the solid trash has been thrown away, you can start cleaning the cutting station. The cutting station is located in the back of the produce department in the cooler. Unravel the hose. Turn on the water hose by pushing the knob downwards, and rinse the cutting station off. The water hose is located between the cutting station and the sink. After you ve rinsed the station off and it is clean, push the knob upwards to turn the hose off. You don t have to worry about drying the cutting station because it dries by itself quickly. Also, don t role the hose up yet. You re going to need it for a couple more steps. 5. Wash Cooler Use the hose again, and wet the entire cooler floor. Get the hose off the floor, and wait one minute to let the water soak into the dirty floor. While you re waiting, lift the drains tops out of the drains. Move the drain tops with the floor mats, so they re out of the way. Grab the floor squeegee. Press firmly downwards with the squeegee on the wet floor. Start squeegeeing the room from the edges of the cooler room, moving the water towards the open drains. Squeegee the entire cooler. Afterwards go get the drain top, and put them back on the drains. Then, go get the floor mats, and place them back in front of the cutting station.
Index 13 6. Wash Freezer The last thing to wash is the freezer. Use the hose again, and wet the entire freezer floor. Get the hose off the floor, and wait one minute to let the water soak into the dirty floor. While you re waiting, lift the drains tops out of the drains, and move the drain tops out of the freezer. Grab the floor squeegee and press firmly downwards. Start squeegeeing the room from the edges of the freezer room, moving the water towards the open drains. Squeegee the entire freezer. Afterwards go get the drain top, and put them back on the drains. Now, put the squeegee next to the sink and roll the hose up. Don t forget to turn the water off. 7. Take Trash Out The last thing that needs to be done is the trash needs to be taken out. The dumpster is located behind the store outside. To get there, you ll need to take the trash cans out the back exit. When you re at the dumpster with the trash can or cans, open the dumpster lid, and pick it up with one hand by the handle and the other from the bottom. Dump the trash out. Go back into the cooler, with the trash can, and put a new trash bag in it. The bags are located on the top shelf to the left when you walk in the cooler. Once this is done, the closing of the produce department is completed.
Index Berries, 8 Broom, 11 Cleaning, 11 Cooler, 11, 12 Cutting station, 12 Date, 10 Displays, 8 Dust mop, 11 Freezer, 7, 8, 9, 11, 13 Marker, 10 Organizing, 8 Sales floor, 7, 11 Squeegee, 12, 13 Stock, 7 Trash, 13 Water hose, 12, 13