Schneider Electric Guestroom Management Solutions Enhanced experience for your guests. Improved efficiency for your hotel. SM Make the most of your energy
It starts with the comfort and experience of your guests Schneider Electric guestroom management solutions are designed to put your guests in control for an experience they will remember What makes the perfect guestroom? It s an environment that makes your guests feel at home, whether they re local travelers or visiting from afar. It s an environment where you can personalize their experience with a welcome message displayed in their room, in their native language. It s a room where your guests are greeted with a comfortable temperature and can enjoy simple room control to create exactly the ambience they want. It s a room with no complexities, just pure delight and gratification. It s a room where every detail has been attended to, where each one of its elements contributes to the guest experience. This includes enjoying advanced technology such as temperature and lighting control, digitization, and multimedia experiences all with a solution that complements your hotel through elegance, sophistication, and customization. Schneider Electric guestroom management solutions help you deliver all of this with powerful smart room controllers that offer multi-language support and elegantly designed products that blend beautifully with your decor. Offered globally, our guestroom management solutions enable you to improve operations and reduce costs while increasing guests control and comfort. Provide a comfortable guestroom environment that improves your bottom line 2 Schneider Electric Guestroom Management Solutions Schneider Electric Guestroom Management Solutions 3
Drive efficiency while your guests are away Room conditions adjust automatically using presence detectors and door contacts that determine when guests are away and when they return. On average, guests spend less than eight hours per day in their rooms. When unoccupied, the guestroom is often left with the heating, ventilation, and air conditioning (HVAC) and lights on. That s wasted energy and money. You can now turn that into an opportunity with Schneider Electric guestroom management solutions. According to ENERGY STAR, hotels in the United States spend $2,296 (approximately 1,600) per available room each year on energy this represents 6 per cent of all operating costs. Guestroom management solutions help you reduce those costs. Saving 10 per cent would have the same financial effect as increasing the average daily room rate by $0.62 (approximately 0.45) in limited-service hotels and by $1.35 (approximately 1) in full-service hotels. These numbers are often even higher in parts of the world where air conditioning is used extensively. Schneider Electric guestroom management solutions use a combination of presence detectors and door contacts to automatically detect whenever a room is unoccupied, adjusting room conditions while guests are away and quickly restoring those settings as soon as they return. Our solutions drive greater hotel efficiency and savings. And it s all seamless to the guests they are simply greeted by the finest comfort and guestroom experience. Occupied Standby Unoccupied Initial state at power up Occupied until door opens/closes and no more movement is detected inside the room Door open by passive infrared (PIR) device Typical heating control sequence of a stand-alone guestroom Waiting to detect movement in the room Stay in standby for a configurable time Door close Unoccupied time elapsed 22 ºC 20 ºC 16 ºC Bridge the gap between guestrooms and the rest of your hotel Why stop with the guestroom? Schneider Electric solutions put hoteliers in control with advanced yet simple-to-use technology that extends beyond the guestroom itself. By connecting the guestroom with other systems, it can act in an even smarter way. For instance, check-in and check-out information coming from the property management system (PMS) will be taken into account to manage the sequence of operations for better comfort and efficiency. Occupied Standby Unoccupied Occupied until door opens/closes and no more movement is detected inside the room Stay in standby for a configurable time or guest checkout 22 ºC 20 ºC 16 ºC Guestrooms often represent more than 70 per cent of the floor space of a hotel now you can have visibility into all of that space and more. Door open Door close Door open Door close Initial state at power up (PIR ignored) Check-in command activates PIR detection Unoccupied time elapsed or check-out command deactivates PIR detection Check-in command activates PIR detection Typical heating control sequence of a PMS-connected guestroom 4 Schneider Electric Guestroom Management Solutions Schneider Electric Guestroom Management Solutions 5
Choose the right solution for your hotel Schneider Electric is uniquely positioned to offer the right solution that will suit your needs, objectives, and budget. Whether you require a wireless guestroom management system that s easily installed, a larger system that s integrated with your existing building management system (BMS), or a solution that allows for advanced control of individual rooms we have a solution that fits your hotel and can improve your bottom line. Go wireless for advanced communications and limited infrastructure costs Choosing a wireless solution will allow you to optimize your installation costs in an existing hotel with minimal impact to daily operations. For simple requirements, you can create a small wireless guestroom management system that will give you the visibility and control over all your rooms without impacting an existing BMS. And our solution is fully scalable, so you can plan for future renovations that will connect it to your existing BMS or to a state-of-the-art BMS from Schneider Electric. StruxureWare Building Operation BMS PMS Automation Server Wireless guestroom management architecture Go wired for seamless integration into the BMS MPM-GW Room 101 Room 102 Room 103 When wired directly to the BMS, our guestroom management solution becomes a seamless extension of all your hotel systems. The solution is natively incorporated into our SmartStruxure solution BMS, offering a simple and quick integration. It also communicates with your hotel s PMS for advanced functionalities and can be used as part of a complete Schneider Electric EcoStruxure architecture. For guest comfort, the sky is the limit For advanced solutions, an open-protocol, multi-purpose manager (MPM) can be installed in every guestroom. Our MPM device builds a robust, added-value solution that ensures your guests enjoy a unique experience, enticing them to revisit your hotel in the future. The MPM device communicates with an advanced lighting control system that provides a scene control, creating a pleasant ambience by leveraging the perfect combination of lights and dimming. Taking advantage of open standards, the MPM is the key link between the engineering and the IT world. Guestrooms can be connected to the back-end systems. The MPM can also be part of the entertainment system, controlled from a tablet in the room or from your guests own devices. With a tailor-made approach, this level of room control is designed for luxury and boutique hotels that want to provide the ultimate in-room experience for their guests. StruxureWare Building Operation BMS Allow Schneider Electric to customize a solution that fits the unique needs of your hotel and budget. StruxureWare Building Operation Room 101 PMS Automation Server BMS Room 102 MPM-UN MPM-UN PMS Automation Server Room 103 Lobby Guestroom management architecture as part of the BMS Room 101 Room 102 Advanced room automation for luxury hotels 6 Schneider Electric Guestroom Management Solutions Schneider Electric Guestroom Management Solutions 7
Optimize your hotel s performance Enhance guest services Discover benefits you can measure With powerful room controllers and seamlessly integrated solutions, Schneider Electric guestroom management enables you to realize significant financial savings throughout the installation, operation, and maintenance of your hotel. Further savings can be achieved by adding advanced services such as building analytics and optimization. Guestroom management improves staff productivity on behalf of your guests. Staff can easily see when rooms are unoccupied. The front desk can prepare room settings while guests are checking in and understand the room environment when they receive a call from the guest. Provide a safer environment The engineering team can start managing the entire property, whether they are on-site or remote. With alarm notification, they become much more responsive and can act before the guest is even aware of a problem. With trending and reporting, they can be more proactive with equipment maintenance and ensure the best continuity of services for the property. Achieve simplicity and sustainability at the same time Full visibility of your energy use will enable you to improve operations and reduce costs while increasing guest control and comfort. Through our simple yet powerful guestroom management solutions, you can remotely monitor and control HVAC, lighting, and metering systems to ensure your hotel is always operating at peak performance. Improve revenue and brand awareness Leverage the intelligent features of our solution to increase sales as well as your brand recognition. For example, display an invitation on the room controller in each guestroom for happy hour in the lounge. Or proudly display your logo as the standby image to promote your hotel s brand. Schneider Electric guestroom management solutions allow you to focus on what matters most your guests. > Typical 12- to 24-month payback period > Energy savings of 25% to 44% through occupancy detection and temperature standby > A 10% energy reduction is equivalent to an increase in the daily room rate by 0.62 USD (0.45 EUR) in limitedservice hotels and by 1.35 USD (1 EUR) in fullservice hotels (ENERGY STAR report for the US market) 8 Schneider Electric Guestroom Management Solutions Schneider Electric Guestroom Management Solutions 9
Global expertise you can rely on Proven in hotels worldwide As the architects of efficiency, Schneider Electric delivers intelligent energy management solutions to thousands of hotels around the world. Here are a few examples: Hilton Copenhagen Airport, Copenhagen, Denmark Hilton trusted Schneider Electric to install sophisticated monitoring and control tools to keep its automation subsystems running smoothly. The integrated HVAC solution triggers the hotel s booking system to adjust temperatures appropriately when guests check in and out. The solution provides Hilton with an efficient way to continually control energy costs for unoccupied rooms. Hilton Americas-Houston, United States The Hilton Americas-Houston hotel is the area s largest convention hotel and one of the most energy-efficient in the world. The contemporary 24-storey facility offers 1,200 guestrooms and over 8,000 m 2 of meeting space. Schneider Electric s ability to seamlessly communicate to third-party manufacturers and the full programmability of all levels of its controllers allowed us to meet Hilton s interoperability requirements, said Dan Travis from ENCO, the Schneider Electric partner that implemented this solution for Hilton Americas. Landmark Hanoi Hotel, Vietnam The tallest building in Vietnam uses Schneider Electric SE7000 Series room controllers to manage its 800 guestrooms and service apartments. All are connected to a Schneider Electric building management system that drives efficiency in the 46 000 m 2 of the building. Information is exchanged with the property management system to ensure optimized energy savings. Westin Washington National Harbor Hotel, Maryland, United States Westin Washington National Harbor hotel utilizes Schneider Electric solutions for pump and fan applications used in heating, ventilation, and air conditioning that communicate with a building management system. These solutions save the Westin Washington National Harbor hotel 26 per cent in energy costs. Westin Resort, Macau The Westin Resort, Macau, a 33 000 m 2 property, is operated by a Schneider Electric building management system. Westin s Chief Engineer, JoJo Estrada, said that every dollar that I save in energy use goes right into the gross operating profit. Hotel occupancy is very dynamic the occupancy of the hotel changes. Sometimes there are floors that don t have guests. If 60 per cent of the hotel is vacant, I don t need to run the HVAC there. Active Energy Management architecture from Power Plant to Plug Integrated Domain Management and Control Solutions Power Management Energy monitoring Electrical distribution Renewable energies Consistent power quality Local LV/MV protection and control Intelligent power and motor control Electric vehicle charging Remote Supervision Enterprise Performance Management Process & Machine Management General machine control Lift and escalator control Pump and fan control Windmill and solar panel control IT Room Management Uninterruptible power supply Critical power Racks and PDUs Integrated Site Supervision Building Management Guestroom management HVAC control Lighting control Security Management Access control Video surveillance Fire safety Intrusion detection Interoperable and Open to Third-Party Systems 10 Schneider Electric Guestroom Management Solutions Schneider Electric Guestroom Management Solutions 11
The global specialist in energy management Between energy generation and its usage, Schneider Electric provides technology and integrated solutions to optimize energy management in markets like Energy & Infrastructure, Industry, Data Centres, Buildings, and Residential. With a unique portfolio in electrical distribution, industrial automation, critical power and cooling, building management, and security, Schneider Electric is the only global specialist in energy management and a world leader in energy efficiency. Our company by the numbers: 23.6 billion in sales in 2013 150 000+ employees in more than 100 countries 44% of revenue in new economies 200+ factories around the world 11 000 R&D engineers in the world Visit www.schneider-electric.com/hotels for more information about our high-performance buildings solutions and to view our EcoStruxure architectures. Schneider Electric Americas Boston ONE Campus 800 Federal Street Andover, MA 01810-1067 Tel: +1-978-794-0800 Schneider Electric EMEA Jägershillgatan 18 SE-213 75, Malmö, Sweden Tel: +46 (40) 38 68 50 Schneider Electric Industries SA 13th Floor, East Wing, Warwick House, Taikoo Place, 979 Kings Road, Quarry Bay, Hong Kong, SAR Tel: +852 2980 8528 2014 Schneider Electric. All Rights Reserved. Schneider Electric, SmartStruxure, EcoStruxure, StruxureWare, Active Energy Management, Power Plant to Plug, The global specialist in energy management, and Make the most of your energy are trademarks owned by Schneider Electric Industries SAS or its affiliated companies. All other trademarks are the property of their respective owners. www.schneider-electric.com 998-1243216_GMA-GB June 2014