THE MOST WIDELY USED ALARM NOTIFICATION PLATFORM IN INDUSTRY AND IIoT WIN-911: Advanced Alarm Notification Software Steve Szabo Regional Sales Director EMEA
Agenda WIN-911 Background Value Proposition Solution Overview Licensing QA
WIN-911 Background Headquarter - Austin, Texas, USA Offices in France, Mexico & China Alarm notification software for industrial control applications. Sole product and focus 1993 WIN-911 released for Windows 3.1
..25 Years Later The most widely used alarm notification platform in industry and IIoT Deployed in 10,000 Facilities, 70 countries Multiple partnerships with major SCADA/HMI providers International network of distributors and systems integrators
Industries Served
The Worlds Trusted Brands Trust WIN-911
Notification Eco System Deliver the right notification to the right person at the right time -Maintenance -Technician -Engineer -Quality Control - Management - Supervisor -Security -First Responders Faster Response Reduced Downtime Improved Planning of System Upgrades Increase System Efficiency Alert in Event of Emergency
Subaru of Indiana Automotive, Inc. Challenges Faced: Real-time notifications routed directly to the right personnel. Current Process: Alarm occurs on the plant floor, triggered in the control room, someone radios personnel that assistance is needed. EQUIP. FAULTS and/or NEED HELP EVENTS MAINTENANCE The Result: Delayed response Increased downtime Increased costs Safety risks TECHNICIAN TRIM SHOP CONTROL ROOM MANAGER
Subaru of Indiana Automotive, Inc. Solution: WIN-911 Advanced + Mobile-911/200 200 Group Leaders and Team Leaders using Mobile-911. They are now instantly made aware of issues on their line. I NEED ASSISTANCE MAINTENANCE Benefits: Faster response time Better communication Reduced downtime Increased productivity Control room operators can focus on other tasks. TECHNICIAN TRIM SHOP MANAGER
Solution Overview 1 2 3 Alarm Toolkit & SuiteLink Voice Alarm Toolkit & MxAccess Data Source Dispatcher Email 1 2 3 WIN-911 Integration to SCADA Advanced Callout Escalation Reporting Receiving and Acknowledging Alarms on Mobile Devices SMS Mobile-911
Seamless Integration WIN-911 Direct Connects: Advantages: Dynamically receive new alarms Alarms are maintained in InTouch Acknowledgements are seamless Generic: OPC DA * Additional Direct Connects available
Integration WIN-911 InTouch Direct Connect Alarm Toolkit & Suitelink Connect to multiple InTouch applications Remotely Connect to InTouch Configure Subscriptions/Filters Filter on Tagname Group Name Priority
Integration WIN-911 InTouch Direct Connect Alarm Toolkit & MxAccess Connect to all objects in the Galaxy Configure Subscriptions/Filters Filter on Attribute Name Area Name Priorities
Advanced Callout Escalation Tactics: Notification Workflows Drag and drop workflow creation Complex alarm escalation scenarios using decision blocks Strategies: Event Triggers and Actions List of alarm Conditions and the Action WIN-911 should take when the Condition is met. U.S. Pat. No. 9,535,570
Basic Alarm Notification Basic Tactics Easily configure delays and retries from Basic Tactic list. Quickly add, remove, and reorder contacts Single Notification Queue
Schedules Utilization Assign to a user s notification method Used for decision making in a Tactic Configuration Outlook/Google style calendar control Predefined schedules Create complex rolling schedules, shift schedules, holiday schedules
Organize Personnel With Roles Roles provide a simple way to organize operators within your plant or production environment. For example, create a Role for each department in this diagram Copyright 2017 WIN-911 Software. All rights reserved.
Organize Alarms With Labels Labels provide a simple way to organize alarms within your plant or production environment. For example, create Labels for different processes within in your plant. Copyright 2017 WIN-911 Software. All rights reserved.
2 Way Notification Methods VoIP & Analog Phones
Mobile-911 Alarming via push notification for smartphones & tablets Dynamic alarm and report summary screens Secure, encrypted communications Low band-width No additional hardware required
SMS Text Messages Text based alarm delivery using standard SMS protocol Ethernet IP or Serial cellular modems Does not require an Internet connection
Voice Calls Voice based alarm delivery using Text- To-Speech Premium Voices available Voice over IP to any SIP Server Internal VoIP PBX systems VoIP Service providers (e.g Skype) Serial TAPI modem for analog phone line
Email Rich HTML or plain text SMTP, POP3, IMAP TLS/SLL Support Incoming mail server is optional
Product Comparison WIN-911 Standard SMS & Email only One-way Notifications WIN-911 Interactive 10 Smartphone Apps, Voice Two-way Notifications WIN-911 Advanced 25 Smartphone Apps More Advanced Escalation
WIN-911 Mobile Copyright 2017 WIN-911 Software. All rights reserved.
WIN-911 Mobile Highlights Native UI Security Enhancements More Information More Control Easier Deployment Copyright 2017 WIN-911 Software. All rights reserved.
WIN-911 Mobile Highlights Chat Threads Team Tracker Notification Override
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THE MOST WIDELY USED ALARM NOTIFICATION PLATFORM IN INDUSTRY AND IIoT Thank You! www.win911.com steve.szabo@win911.com +33 6 89 30 36 58 Skype: szabosm