System Installation HYRID CK-UP
TLE OF CONTTS INTRODUCTION 1 Instructions guidance... 2 1.1 Product documentation...2 1.2 ssociated documents...2 1.3 Explanation of symbols...2 1.4 Guarantee registration...2 2 System description... 3 2.1 Concept of operation...3 2.2 Summary of installation diagrams...3 2.3 Diagram 10: eus heat pump, eus boiler, one heating zone...4 2.4 Diagram 3: Heat pump eus, boiler controlled by 24V On/Off contact, one heating zone...6 2.5 Diagram 13: Heat pump eus, boiler controlled by 230V On/Off contact, one heating zone...8 2.6 Diagram 5: Heat pump controlled by On/Off contact, boiler eus/h2us, one heating zone...10 2.7 Diagram 6: Heat pump controlled by On/Off contact, boiler controlled by 230V On/ Off contact, one heating zone...12 2.8 Example installation with multi-zone heating option...14 2.9 Example of system installation with the domestic hot water cylinder option...16 INSTLLTION 3 Configuring the installation... 18 4 "Thermostat / sensor" menu... 18 4.1 Thermostat(s)...18 4.2 Outdoor sensor...18 5 Self check... 19 6 Settings... 19 6.1 Heating...19 6.2 Domestic hot water...21 6.3 Cooling...21 6.4 Energy management...22 6.5 Resetting parameters...24 7 Commissioning... 25 7.1 Filling the heating circuit...25 7.2 Venting the heating circuit...25 7.3 Venting the HP circuit...25 7.4 djustment of HP circuit flow...25 8 Status reports... 26 9 Re-check and restart... 27 10 User information... 27 MINTNCE 11 Trouble-shooting... 28 11.1 Fault diagnosis...28 11.2 System fault codes...28 12 Servicing... 30 13 Control unit maintenance menu... 30 13.1 Test menu...30 13.2 ftersales information...31-1 -
INTRODUCTION INTRODUCTION 1 Instructions guidance 1.1 Product documentation 1.4 Guarantee registration We recommend you complete and return as soon as possible your guarantee registration card (delivered with the hydraulic module). If your guarantee registration card is missing you can obtain a copy or record your registration by telephoning the Glow-worm Customer Service number 01773 596510. The instructions are an integral part of the system appliances and must be handed to the user on completion of the installation in order to comply with the current regulation. Carefully read the manual, to understand all the information to enable safe installation, use and servicing. No liability can be accepted in the event of damage for not complying with the guidance in this instruction manual. These instructions consist of, Installation, Servicing, Fault Finding. The instructions are an integral part of the appliance and must be handed to the user on completion of the installation. 1.2 ssociated documents - Heat pump use and installation instructions - Hydraulic module installation instructions - Systempro Control unit use and installation instructions - Climapro2 RF programmable Room thermostat use and installation instructions - Wireless outdoor sensor installation instructions - ccessories installation instructions (motorized 2 port valve...) 1.3 Explanation of symbols a DNGER: e DNGER: b TTTION: i IMPORTNT: Risk of injuries. Risk of electric shock. Risk of damage to the appliance or to its surroundings. Important information. - 2 -
INTRODUCTION 2 System description 2.1 Concept of operation The Hybrid ack-up system consists of the following components: - Glow-worm Envirosorb 5 heat pump, - "Universal" hydraulic module, - boiler, - The Systempro control unit, 2.2 Summary of installation diagrams Hybrid ack-up Heat Pump oiler Diagram Envirosorb 5 Envirosorb 2 7 Envirosorb 2 12 Envirosorb 2 15 eus controlled by on/off contact eus 10 controlled by 24V on/off contact 3 controlled by 230V on/off contact 13 eus/h2bus 5 controlled by 230V on/off contact 6 - Climapro2 RF wireless programmable room thermostat, - wireless photovoltaic outdoor sensor The following options may be added to the system: - 2 port valves for zoning, - domestic hot water cylinder 2.1.1 Operating principle of the heating system - The home's heat is generated by either the heat pump or the boiler, dependant on outdoor weather conditions, and the energy prices paid for gas and electricity. - The software in the Systempro control unit constantly monitors outdoor temperature, and the co-efficient of Performance (COP). The control unit then decides when to switch between the heat pump or the boiler to maintain comfort levels, whilst maximising the efficiency of the system. The switchover point must be determined in accordance with the respective energy costs (see the "ctivation of control unit > Settings> Energy management" chapter). 2.1.2 Operating principle of the domestic hot water system The domestic hot water heating circuit consists of a boiler, a 2 port valve and a domestic hot water cylinder. In order to always obtain the best comfort/economy trade-off, the heat pump and/or the boiler provide the energy needed to maintain the stored water at the required temperature. The lower the hot water temperature setting, the more the heat pump will provide energy and, therefore, more economic operation. - 3 -
INTRODUCTION 2.3 Diagram 10: eus heat pump, eus boiler, one heating zone 6 4 5 EUS 7 8 230V 3 2 D C 9 10 G 1 12 F E 11 5 230V 8 US 10 NL 7 2 NL - 4 -
INTRODUCTION Key 1 Overheating safety (UFH shown, but can be underfloor or radiators) 2 Hydraulic module 3 Heating circuit 4 Climapro2 RF programmable wireless room thermostat 5 Systempro control unit 6 Wireless outdoor sensor 7 Eus boiler 8 Heat pump electrical supply + protection (This must have it's own single isolation) 9 Non-return valve (recommended to prevent burner ignition triggered by thermo-siphoning) 10 Eus heat pump 11 Heat pump circuit filter (not supplied) 12 Glycol PRV discharge C D E F G Heating circuit return Heating circuit flow oiler circuit return oiler circuit flow Heat pump circuit flow Heat pump circuit return Heat pump circuit safety valve discharge pplication conditions - The Systempro control unit manages the operation of the boiler, the heat pump and the module. - The Systempro control unit manages up to 3 heating zones. - Each wireless room thermostat can control a heating zone. - The installation can be performed with a low-temperature underfloor heating (heating outlet temperature < 50 C) or low temperature radiators (heating outlet temperature < 70 C). e Use 0.75 mm² section cables for the electrical connections to the control unit. Control unit settings Description of main settings Setting Diagram no. 10 Did you install a multizone kit? No Heating curves 0.1-1.5 Max. heating flow temperature 30 C < T < 70 C Energy efficiency ratio To be defined - 5 -
INTRODUCTION 2.4 Diagram 3: Heat pump eus, boiler controlled by 24V On/Off contact, one heating zone 6 4 5 7 EUS 8 230V 3 2 D C 9 10 G 1 12 F E 11 5 230V 8 RT 24V 10 NL 7 2 NL - 6 -
INTRODUCTION Key 1 Overheating safety (UFH shown, but can be underfloor or radiators) 2 Hydraulic module 3 Heating circuit 4 Climapro2 RF programmable wireless room thermostat 5 Systempro control unit 6 Wireless outside sensor with solar panel 7 Cll brands of boiler controlled by 24V ON/OFF contact 8 Heat pump electrical supply + protection (This must have it's own single isolation) 9 Non-return valve (recommended to prevent burner ignition triggered by thermo-siphoning) 10 Eus heat pump 11 Heat pump circuit filter (not supplied) 12 Glycol PRV discharge C D E F G Heating circuit return Heating circuit flow oiler circuit return oiler circuit flow Heat pump circuit flow Heat pump circuit return Heat pump circuit safety valve discharge pplication conditions - The Systempro control unit manages the operation of the boiler, the heat pump and the module. - The Systempro control unit manages up to 3 heating zones. - Each wireless room thermostat can control a heating zone. - oiler must have a 24V thermostat input. - The installation can be performed with a low-temperature underfloor heating (heating outlet temperature < 50 C) or low temperature radiators (heating outlet temperature < 70 C). e Use 0.75 mm² section cables for the electrical connections to the control unit. Control unit settings Description of main settings Setting Diagram no. 3 Did you install a multizone kit? No Heating curves 0.1-1.5 Max. heating flow temperature 30 C < T < 70 C Energy efficiency ratio To be defined Connecting the boiler If a room thermostat is already connected to an existing boiler, remove it. Check whether the room thermostat is connected to a boiler 24V or 230V input. 24V = Connect the boiler 24V thermostat input to the "OUT1" connector of the control unit. 230V = Refer to the Diagram 13" section or install a 24V/230V converter (see below). In the case of an existing boiler without external sensor: Increase the boiler heating outlet temperature by 5 C. Ensure that the heating outlet temperature does not exceed 70 C (50 C in the case of a underfloor heating). In the case of an existing boiler with external sensor: Keep the existing boiler heating curve if the comfort of the existing installation is satisfactory. Ensure that the heating outlet temperature does not exceed 70 C (50 C in the case of a underfloor heating). Important: the setting of the control unit heating curve must be identical to that of the boiler. OK Put the installation into service. NOK Ensure that the heating outlet temperature does not exceed 70 C (50 C in the case of a underfloor heating). > If the adjustment is not available on the boiler, perform it on the thermostatic valve. > If there isn t a thermostatic valve, install a temperature control device to make this adjustment. Connection of a 24V/230V converter (not supplied) e ttention: risk of significant current draw. Check the power consumption of the component (pump, burner...) check the 230V boiler thermostat input. Legend 1 230VC / 24VDC transformer 24VDC 24VDC 1 2 230VC 230VC C 2 24VDC / 230VC relay C Connection to 230VC power Connection to control unit OUT1 connector Connection to the 230V thermostat connection of a boiler controlled by contact - 7 -
INTRODUCTION 2.5 Diagram 13: Heat pump eus, boiler controlled by 230V On/Off contact, one heating zone 6 4 5 7 EUS 8 230V 3 2 D C 9 10 G 1 12 F E 11 5 230V 8 10 RT 230V NL 7 2 NL - 8 -
INTRODUCTION Key 1 Overheating safety (UFH shown, but can be underfloor or radiators) 2 Hydraulic module 3 Heating circuit 4 Climapro2 RF programmable wireless room thermostat 5 Systempro control unit 6 Wireless outside sensor with solar panel 7 ll brands of boiler controlled by 230V ON/OFF contact 8 Heat pump electrical supply + protection (This must have it's own single isolation) 9 Non-return valve (recommended to prevent burner ignition triggered by thermo-siphoning) 10 Eus heat pump 11 Heat pump circuit filter (not supplied) 12 Glycol PRV discharge C D E F G Heating circuit return Heating circuit flow oiler circuit return oiler circuit flow Heat pump circuit flow Heat pump circuit return Heat pump circuit safety valve discharge pplication conditions - The Systempro control unit manages the operation of the boiler, the heat pump and the module. - The Systempro control unit manages up to 3 heating zones. - Each wireless room thermostat can control a heating zone. - oiler must have a 230V thermostat input. Connecting the boiler If a room thermostat is already connected to an existing boiler, remove it. Check whether the room thermostat is connected to a boiler 24V or 230V input. 24V = Refer to "Diagram 3" section 230V contact = install a 230V/230V converter (see below). 230V supply = Connect the boiler 230V thermostat input to the "REL1" connector of the control unit. In the case of an existing boiler without external sensor: Increase the boiler heating outlet temperature by 5 C. Ensure that the heating outlet temperature does not exceed 70 C (50 C in the case of a underfloor heating). In the case of an existing boiler with external sensor: Keep the existing boiler heating curve if the comfort of the existing installation is satisfactory. Ensure that the heating outlet temperature does not exceed 70 C (50 C in the case of a underfloor heating). Important: the setting of the control unit heating curve must be identical to that of the boiler. - The installation can be performed with a low-temperature underfloor heating (heating outlet temperature < 50 C) or low temperature radiators (heating outlet temperature < 70 C). e Use 0.75 mm² section cables for the electrical connections to the control unit. Control unit settings Description of main settings Setting Diagram no. 13 Did you install a multizone kit? No Heating curves 0.1-1.5 Max. heating flow temperature 30 C < T < 70 C Energy efficiency ratio To be defined OK Put the installation into service. NOK Ensure that the heating outlet temperature does not exceed 70 C (50 C in the case of a underfloor heating). > If the adjustment is not available on the boiler, perform it on the thermostatic valve. > If there isn t a thermostatic valve, install a temperature control device to make this adjustment. Connection of a 230V/230V converter (*) (not supplied) In the case of an On/Off boiler controlled by 1 230V contact. Legend 230VC 1 1 230VC / 230VC relay Connection to control unit REL1 connector 230VC Connection to the 230V thermostat connection of a boiler controlled by contact - 9 -
INTRODUCTION 2.6 Diagram 5: Heat pump controlled by On/Off contact, boiler eus/h2us, one heating zone 6 8 7 EUS 9 5 4 230V 3 D C 10 1 11 2 G F 13 E 12 7 N L5 L5 1 US 230V 4 N 5 NL 8 3 NL - 10 -
INTRODUCTION Key 1 Heat pump controlled by On/Off contact 2 Heat pump circuit filter (not supplied) 3 Hydraulic module 4 Heat pump electrical supply + protection (This must have it's own single isolation) 5 Heat pump control unit 6 Wireless outside sensor with solar panel 7 Systempro control unit 8 Eus oiler 9 Climapro2 RF programmable wireless room thermostat 10 Heating circuit 11 Non-return valve (recommended to prevent burner ignition triggered by thermo-siphoning) 12 Overheating safety (UFH shown, but can be underfloor or radiators) 13 Glycol PRV discharge C D E F G Heating circuit return Heating circuit flow oiler circuit return oiler circuit flow Heat pump circuit flow Heat pump circuit return Heat pump circuit safety valve discharge pplication conditions - The Systempro control unit manages the operation of the boiler, the heat pump and the module. - The Systempro control unit manages up to 3 heating zones. - The heat pump control unit is used as a setting tool. - Each wireless room thermostat can control a heating zone. - The installation can be performed with a low-temperature underfl oor heating (heating outlet temperature < 50 C) or low temperature radiators (heating outlet temperature < 70 C). e Use 0.75 mm² section cables for the electrical connections to the control unit. Control unit settings Description of main settings Setting Diagram no. 5 Did you install a multizone kit? No Heating curves 0.1-1.5 Max. heating flow temperature 30 C < T < 70 C Energy efficiency ratio To be defined Heat pump control unit settings Refer to the heat pump installation notice to access the aftersales parameters listed below. Menu Function name Setting 112 Heating curves (*) 7-12 114 ECO heating mode (*) 1-20 C (*) Refer to the correspondence table in the Settings > Heating section. - 11 -
INTRODUCTION 2.7 Diagram 6: Heat pump controlled by On/Off contact, boiler controlled by 230V On/Off contact, one heating zone 6 8 7 EUS 5 9 4 230V 3 D C 10 1 11 2 G F 13 E 12 7 N L5 L5 1 N NL RT 230V 8 5 3 NL 230V 4-12 -
INTRODUCTION Key 1 Heat pump controlled by On/Off contact 2 Heat pump circuit filter (not supplied) 3 Hydraulic module 4 Heat pump electrical supply + protection (This must have it's own single isolation) 5 Heat pump control unit 6 Wireless outside sensor with solar panel 7 Systempro control unit 8 ll brands of boiler controlled by 230V ON/OFF contact 9 Climapro2 RF programmable wireless room thermostat 10 Heating circuit 11 Non-return valve (recommended to prevent burner ignition triggered by thermo-siphoning) 12 Overheating safety (UFH shown, but can be underfloor or radiators) 13 Glycol PRV discharge Heating circuit return Heating circuit flow C oiler circuit return D oiler circuit flow E Heat pump circuit flow F Heat pump circuit return G Heat pump circuit safety valve discharge pplication conditions - The Systempro control unit manages the operation of the boiler, the heat pump and the module. - The Systempro control unit manages up to 3 heating zones. Connecting the boiler If a room thermostat is already connected to an existing boiler, remove it. Check whether the room thermostat is connected to a boiler 24V or 230V input. 24V = Install a 230V/24V converter (see below). 230V = Connect the boiler 230V thermostat input to the "REL1" connector of the control unit. In the case of an existing boiler without external sensor: Increase the boiler heating outlet temperature by 5 C. Ensure that the heating outlet temperature does not exceed 70 C (50 C in the case of a underfloor heating). In the case of an existing boiler with external sensor: Keep the existing boiler heating curve if the comfort of the existing installation is satisfactory. Ensure that the heating outlet temperature does not exceed 70 C (50 C in the case of a underfloor heating). Important: the setting of the control unit heating curve must be identical to that of the boiler. - The heat pump control unit is used as a setting tool. - Each wireless room thermostat can control a heating zone. - The boiler must have a 230V thermostat input. - The installation can be performed with a low-temperature underfloor heating (heating outlet temperature < 50 C) or low temperature radiators (heating outlet temperature < 70 C). e Use 0.75 mm² section cables for the electrical connections to the control unit. Control unit settings OK NOK Ensure that the heating outlet temperature does not exceed 70 C (50 C in the case of a underfloor heating). > If the adjustment is not available on the boiler, perform it on the thermostatic valve. > If there isn t a thermostatic valve, install a temperature control device to make this adjustment. Description of main settings Setting Diagram no. 6 Did you install a multizone kit? No Heating curves 0.1-1.5 Max. heating flow temperature 30 C < T < 70 C Energy efficiency ratio To be defined Put the installation into service. Connection of a 230V/24V converter (not supplied) Legend 230VC 1 230VC / 24VDC relay Heat pump control unit settings Refer to the heat pump installation notice to access the aftersales parameters listed below. Menu Function name Setting 112 Heating curves (*) 7-12 114 ECO heating mode (*) 1-20 C (*) Refer to the correspondence table in the Settings > Heating section. 1 24VDC Connection to control unit REL1 connector Connection to the 24V thermostat connection of a boiler controlled by contact - 13 -
INTRODUCTION 2.8 Example installation with multi-zone heating option 2 zone low temperature or high temperature heating 3 zone low temperature or high temperature heating 9 8 6 5 6 7 4 5 4 3 3 2 1 2 1 10 10 N L N L N L N L N L 4 1 7 4 1-14 -
INTRODUCTION Key 1 2 port valve "heating zone 1" 2 Heating circuit zone 1 3 Climapro2 RF programmable wireless room thermostat "zone 1" 4 2 port valve "heating zone 2" 5 Heating circuit zone 2 6 Climapro2 RF programmable wireless room thermostat "zone 2" 7 2 port valve "heating zone 3" 8 Climapro2 RF programmable wireless room thermostat "zone 3" 9 Heating circuit zone 3 10 Systempro control unit Heating circuit return Heating circuit flow pplication conditions - The Systempro control unit manages up to 3 heating zones. - Each wireless room thermostat can control a heating zone. - Zones must be same temperatures. - The installation can be performed with a low-temperature underfloor heating (heating outlet temperature < 50 C) or low temperature radiators (heating outlet temperature < 70 C). e Use 0.75 mm² section cables for the electrical connections to the control unit. 2 port valve electrical connections - When the 2 port valve is connected to REL3: Connect the neutral wire (blue) of the valve to the N of the REL3 connector. Connect the live wire (brown) of the valve to the L of the REL3 connector. Connect the earth wire (yellow/green) of the valve to the earth of the REL3 connector. Electrically insulate the red and grey wires of the valve as they are not used. - When the 2 port valve is connected to REL4 or 5: Connect the neutral wire (blue) of the valve to the N and the live wire (brown) of the valve to the L of the REL4 or 5 connector. Connect the earth wire (yellow/green) of the valve to the earth of the REL3 connector. Electrically insulate the red and grey wires of the valve as they are not used. Control unit settings Description of main settings Did you install a multizone kit? Max. heating flow temperature for the low temperature zone Max. heating flow temperature for the high temperature zone Setting Yes T < 30 C T < 70 C - 15 -
INTRODUCTION 2.9 Example of system installation with the domestic hot water cylinder option DHW cylinder with NTC DHW cylinder with thermostat 3 3 1 1 DC DC 2 E F 2 E F 4 4 2.1 5 2.2 5 C C I 6 I 6 G G H H 1 1 N L N L 2.1 N L N L 5 6 5 6 2.2-16 -
INTRODUCTION Key 1 Systempro control unit 2 Domestic hot water cylinder 2.1 Domestic hot water NTC 2.2 Domestic hot water thermostat 3 oiler 4 Non-return valve (recommended to prevent burner ignition triggered by thermo-siphoning) 5 Domestic hot water cylinder 2 port valve 6 oiler circuit 2 port valve C D E F G H I Heating circuit return Heating circuit flow Cold water supply Domestic hot water flow oiler circuit flow oiler circuit return Heat pump circuit flow Heat pump circuit return Heat pump circuit safety valve discharge pplication conditions - The Systempro control unit manages the Domestic Hot Water cylinder (only with diagram no 10). - The maximum working pressure of the domestic hot water circuit is 10 bar. If the cold water supply pressure exceeds this, then a pressure-reducing valve must be fitted in the supply to the boiler. - In areas where the water is hard (i.e. more than 200 mg/l of calcium carbonate), it is recommended that the hot water setting is reduced and that a scale reducer is fitted, refer to the manufacturer s instructions or consult the local water company for additional advice. e Use 0.75 mm² section cables for the electrical connections to the control unit. Control unit settings Description of main settings Installation option: Domestic Hot Water cylinder The type of tank Setting On NTC sensor (1NTC) or Thermostat (1Therm) - 17 -
INSTLLTION INSTLLTION i In the case of a multi-zone installation, fill the heating circuit using the Filling mode when commissioning the control unit. Filling mode ensures filling by automatically opening all of the circuit. Refer to the chapter Commissioning the Systempro control unit Commissioning Filling the heating circuit". 4 The control unit summarizes your installation. 5 Check the connections you made to the control unit. 3 Configuring the installation Enter the installer code 96 into the Systempro control unit. Refer to the System description section for your diagram number. 4 "Thermostat / sensor" menu 1 Choose diagram number. 2 Did you installed a multi-zone kit? 4.1 Thermostat(s) 1 Select Rmstat/sensor on the 2 Select Roomstat(s) on the 2.1 Select number of heating zones present on the system. - Z20 kit = 2 heating zones - Z11 kit = not available - Z30 kit = 3 heating zones 3 Select the area controlled by the room thermostat. 4 Via the room thermostat installer menu, select > RF > pairing. 3 Select DHW cylinder on the screen, if the option is installed. 3.1 Select the corresponding DHW cylinder. 4.2 Outdoor sensor 1 Select Rmstat/sensor on the 2 Select Outdoor sensor on the - 18 -
INSTLLTION 3 Select Connection on the 4 Press the button on the outdoor sensor to connect. - If the connection is correct, the message "OK" appears opposite the component. - If the connection is not correct, the message "Not OK" appears opposite the component. In this case, check the connections (wired and wireless). 6 Settings This menu allows you to adjust different functions in accordance with the connected appliances and to reset all the parameters. b The outdoor sensor is operational after 24h of exposure to light and will therefore not function immediately after being unpacked. 1 6.1 Heating b The maximum heating output temperature must be adjusted in accordance with the characteristics of your installation. ON 1 Select Settings on the 2 Select Heating on the Key 1 Outdoor sensor button i The 5 Self check External T C Correction allows you to correct the temperature measured by the outdoor sensor (+/- 5 C, at intervals of 1 C - factory setting: 0). e Do not modify the cables when connected to the mains. The automatic test allows you to check EUS inputs, NTC inputs, the RF connection with the room thermostat, the outdoor sensor radio connection. 6.1.1 Max. heating flow temperature b Ensure that the heating curve setting is compatible with the installation. 3 Select max. heating flow T on the 4 djust the installation's max. heating flow temperature. i The other connections are not tested and should be visually inspected during installation or configuration modifications.. 1 Select Self check on the 2 The automatic test will start. - 19 -
INSTLLTION 6.1.2 Heating curve The following menu allows you to select the heating curve (value adjustable between 0.2 and 4 - factory setting: 0.5), which allows you to obtain the maximum heating demand for the usual minimum outdoor temperature for the region in which the sensor is installed. Heating curve 1 2 The automatic heating curve function continually and automatically seeks the most suitable value to ensure your comfort and the efficiency of your heating system. The optimum value is obtained approximately 24 hours after the system is started. It is recommended to activate this function. 3 1 Select Htg curve settings on the 2 With utomatic htg curve activated. Key 1 Older properties with radiators 2 Standard/modern house with radiators 3 Highly insulated modern house with low temperature radiators or underfloor heating Heating flow temperature ( C) External temperature 2 With the utomatic htg curve deactivated, you must choose a heating curve. 2.2 Choose the heating curve (see curve and explanations after). 2.1 Select Htg curve setting on the Case of a heat pump controlled by On/Off contact Refer to the heat pump installation manual to access the after-sales parameters listed below. Set the heat pump heating curves complying with the correspondences with the Systempro control unit heating curves (see table below). b Incorrectly setting these parameters may significantly impact the system efficiency. - Setting of the heat pump parameter 112: Heating curve of the Systempro control unit Example: Heating curve of the heat pump 0.1 02 7 0.3 0.4 8 0.5 0.7 9 0.8 0.9 10 1.0 1.2 11 1.3 Max. 12 - Setting of the heat pump parameter 112: b Ensure that the heating curve setting is compatible with the installation. Heating curve of the Systempro control unit Heating curve of the heat pump 0.1 0.2 7 0.3 0.4 8 0.5 0.7 9 0.8 0.9 10 1.0 1.2 11 1.3 Max. 12 In the case where the MODUZONE Z20 or Z30 option is installed: if the curve setting is "1.2" on the control unit, the curve setting will be "11" for heat pump parameter 112. - 20 -
INSTLLTION 6.1.3 Pre heating The control unit manages the heating by anticipating the change in temperature setting between two programmed time ranges. This function allows it to reach the programmed temperature more rapidly (factory setting: active). It acts at the first morning setting change for each zone. 1 Select Pre heating on the 2 Confirm your choice. 6.2 Domestic hot water i The lower the temperature of the hot water, the more economical the heat pump. 1 Select Hot water on the 2 Set max.domestic Hot Water temperature. 6.3 Cooling Function not active for the UK. - 21 -
INSTLLTION 6.4 Energy management The energy efficiency coefficient determines the switching point between two energies (gas, electricity), in accordance with their respective costs. i The systempro makes a selection in accordance with the energy efficiency coefficient.n incorrect setting will adversely affect the system efficiency. The adjustment requires certain information that can be easily found in home owners energy bills (electricity and gas). i ccurate price information is key to the correct operation of the hybrid system. lways use the most recent energy prices from your energy provider. Depending on your installation, obtain: - he price exc VT per kwh for electricity and natural gas, Determine the energy efficiency ratio Choose the table corresponding to the type of gas used by your installation. Look for the column which corresponds to the price paid for electricity. Now, on the same table, find the price band that corresponds to the gas price paid, and where the 2 intersect determines the energy ratio. i If the values you noted down do not correspond to the values shown in the tables opposite, this means that there is probably an error. Contact the energy providers for confirmation of prices excluding VT. Please note the result (s) in the table below Energy efficiency coefficient = - the price exc VT per ton of propane gas. - the price exc VT per litre of heating oil. Enter the information and the values in the tables below. Consult the electricity bill Find and note down the unit price per kwh, excluding VT. 1 Select Energy ratio(s) on the 2 Set the Energy efficiency ratio. Unit price per kwh excluding VT: Consult the natural gas bill Find and note down the unit price per ton excluding VT. Unit price per kwh excluding VT (customer invoice): Consult the propane gas bill Find and note down the unit price per ton excluding VT. Unit price per ton excluding VT: Consult the heating oil bill Find and note down the unit price per litre excluding VT. Unit price per litre excluding VT: - 22 -
INSTLLTION NTURL GS with electricity Price (in pence) of electricity per kwh excluding VT 8,00 to 9,00 9,10 to 10,00 10,10 to 11,00 11,10 to 12,00 12,10 to 13,00 13,10 to 14,00 14,10 to 15,00 15,10 to 16,00 price excluding VT (in pence) of natural gas in kwh 16,10 to 17,00 17,10 to 18,00 18,10 to 19,00 19,10 to 20,00 2,00 to 2,25 4,0 4,5* 5,0* 5,4* 5,9* 6,4* 6,8* 7,3* 7,8* 8,3* 8,7* 9,2* 2,26 to 2,50 3,6 4,0 4,4* 4,9* 5,3* 5,7* 6,1* 6,5* 7,0* 7,4* 7,8* 8,2* 2,51 to 2,75 3,2 3,6 4,0 4,4* 4,8* 5,2* 5,5* 5,9* 6,3* 6,7* 7,1* 7,4* 2,76 to 3,00 3,0 3,3 3,7 4,0 4,4* 4,7* 5,1* 5,4* 5,7* 6,1* 6,4* 6,8* 3,01 to 3,25 2,7 3,1 3,4 3,7 4,0 4,3* 4,6* 5,0* 5,3* 5,6* 5,9* 6,2* 3,26 to 3,50 2,5 2,8 3,1 3,4 3,7 4,0 4,3* 4,6* 4,9* 5,2* 5,5* 5,8* 3,51 to 3,75 2,3 2,6 2,9 3,2 3,5 3,7 4,0 4,3* 4,6* 4,8* 5,1* 5,4* 3,76 to 4,00 2,2 2,5 2,7 3,0 3,2 3,5 3,8 4,0 4,3* 4,5* 4,8* 5,0* 4,01 to 4,25 2,1 2,3 2,6 2,8 3,0 3,3 3,5 3,8 4,0 4,2* 4,5* 4,7* 4,26 to 4,50 1,9 2,2 2,4 2,6 2,9 3,1 3,3 3,6 3,8 4,0 4,2* 4,5* 4,51 to 4,75 1,8 2,1 2,3 2,5 2,7 2,9 3,1 3,4 3,6 3,8 4,0 4,2* 4,76 to 5,00 1,7 2,0 2,2 2,4 2,6 2,8 3,0 3,2 3,4 3,6 3,8 4,0 5,01 to 5,25 1,7 1,9 2,1 2,3 2,4 2,6 2,8 3,0 3,2 3,4 3,6 3,8 5,26 to 5,50 1,6 1,8 2,0 2,1 2,3 2,5 2,7 2,9 3,1 3,3 3,4 3,6 5,51 to 5,75 1,5 1,7 1,9 2,1 2,2 2,4 2,6 2,8 2,9 3,1 3,3 3,5 5,76 to 6,00 1,4 1,6 1,8 2,0 2,1 2,3 2,5 2,6 2,8 3,0 3,2 3,3 6,01 to 6,25 1,4 1,6 1,7 1,9 2,0 2,2 2,4 2,5 2,7 2,9 3,0 3,2 6,26 to 6,50 1,3 1,5 1,7 1,8 2,0 2,1 2,3 2,4 2,6 2,8 2,9 3,1 6,51 to 6,75 1,3 1,4 1,6 1,7 1,9 2,0 2,2 2,3 2,5 2,6 2,8 2,9 6,76 to 7,00 1,2 1,4 1,5 1,7 1,8 2,0 2,1 2,3 2,4 2,6 2,7 2,8 * Not recommended PROPNE GS with electricity Price (in pence) of electricity per kwh excluding VT 8.00 to 9.00 9.10 to 10.00 price excluding VT (in pence) of LPG per litre 10.10 to 11.00 11.10 to 12.00 12.10 to 13.00 13.10 to 14.00 14.10 to 15.00 15.10 to 16.00 16.10 to 17.00 17.10 to 18.00 18.10 to 19.00 19.10 to 20.00 35,00 to 37,50 1,5 1,7 1,9 2,1 2,3 2,5 2,6 2,8 3,0 3,2 3,4 3,6 37,60 to 40,00 1,4 1,6 1,8 2,0 2,1 2,3 2,5 2,6 2,8 3,0 3,2 3,3 40,10 to 42,50 1,4 1,5 1,7 1,8 2,0 2,2 2,3 2,5 2,6 2,8 3,0 3,1 42,60 to 45,00 1,3 1,4 1,6 1,7 1,9 2,0 2,2 2,3 2,5 2,6 2,8 2,9 45,10 to 47,50 1,2 1,4 1,5 1,6 1,8 1,9 2,1 2,2 2,4 2,5 2,6 2,8 47,60 to 50,00 1,1 1,3 1,4 1,6 1,7 1,8 2,0 2,1 2,2 2,4 2,5 2,6 50,10 to 52,50 1,1 1,2 1,4 1,5 1,6 1,7 1,9 2,0 2,1 2,3 2,4 2,5 52,60 to 55,00 1,0 1,2 1,3 1,4 1,5 1,7 1,8 1,9 2,0 2,2 2,3 2,4 55,10 to 57,50 1,0 1,1 1,2 1,4 1,5 1,6 1,7 1,8 1,9 2,1 2,2 2,3 57,60 to 60,00 1,0 1,1 1,2 1,3 1,4 1,5 1,6 1,7 1,9 2,0 2,1 2,2 60,10 to 62,50 0,9 1,0 1,1 1,2 1,4 1,5 1,6 1,7 1,8 1,9 2,0 2,1 62,60 to 65,00 0,9 1,0 1,1 1,2 1,3 1,4 1,5 1,6 1,7 1,8 1,9 2,0 65,10 to 67,50 0,8 1,0 1,1 1,1 1,2 1,3 1,4 1,5 1,6 1,7 1,8 1,9 67,60 to 70,00 0,8 0,9 1,0 1,1 1,2 1,3 1,4 1,5 1,6 1,7 1,8 1,9 70,10 to 72,50 0,8 0,9 1,0 1,1 1,2 1,3 1,3 1,4 1,5 1,6 1,7 1,8 72,60 to 75,00 0,8 0,9 0,9 1,0 1,1 1,2 1,3 1,4 1,5 1,6 1,7 1,7 75,10 to 77,50 0,7 0,8 0,9 1,0 1,1 1,2 1,3 1,3 1,4 1,5 1,6 1,7 77,60 to 80,00 0,7 0,8 0,9 1,0 1,1 1,1 1,2 1,3 1,4 1,5 1,6 1,6-23 -
INSTLLTION Heating oil with electricity Price (in pence) of electricity per kwh excluding VT 8.00 to 9.00 9.10 to 10.00 10.10 to 11.00 11.10 to 12.00 12.10 to 13.00 13.10 to 14.00 14.10 to 15.00 15.10 to 16.00 price excluding VT (in pence) of heating oil per litre 16.10 to 17.00 17.10 to 18.00 18.10 to 19.00 19.10 to 20.00 40,00 to 42,50 2,1 2,3 2,6 2,8 3,0 3,3 3,5 3,8 4,0 4,3 4,5 4,7 42,60 to 45,00 1,9 2,2 2,4 2,6 2,9 3,1 3,3 3,6 3,8 4,0 4,2 4,5 45,10 to 47,50 1,8 2,1 2,3 2,5 2,7 2,9 3,1 3,4 3,6 3,8 4,0 4,2 47,60 to 50,00 1,7 2,0 2,2 2,4 2,6 2,8 3,0 3,2 3,4 3,6 3,8 4,0 50,10 to 52,50 1,7 1,9 2,1 2,3 2,4 2,6 2,8 3,0 3,2 3,4 3,6 3,8 52,60 to 55,00 1,6 1,8 2,0 2,1 2,3 2,5 2,7 2,9 3,1 3,3 3,4 3,6 55,10 to 57,50 1,5 1,7 1,9 2,1 2,2 2,4 2,6 2,8 2,9 3,1 3,3 3,5 57,60 to 60,00 1,4 1,6 1,8 2,0 2,1 2,3 2,5 2,6 2,8 3,0 3,2 3,3 60,10 to 62,50 1,4 1,6 1,7 1,9 2,0 2,2 2,4 2,5 2,7 2,9 3,0 3,2 62,60 to 65,00 1,3 1,5 1,7 1,8 2,0 2,1 2,3 2,4 2,6 2,8 2,9 3,1 65,10 to 67,50 1,3 1,4 1,6 1,7 1,9 2,0 2,2 2,3 2,5 2,6 2,8 2,9 67,60 to 70,00 1,2 1,4 1,5 1,7 1,8 2,0 2,1 2,3 2,4 2,6 2,7 2,8 70,10 to 72,50 1,2 1,3 1,5 1,6 1,8 1,9 2,0 2,2 2,3 2,5 2,6 2,7 72,60 to 75,00 1,2 1,3 1,4 1,6 1,7 1,8 2,0 2,1 2,2 2,4 2,5 2,6 75,10 to 77,50 1,1 1,3 1,4 1,5 1,6 1,8 1,9 2,0 2,2 2,3 2,4 2,6 77,60 to 80,00 1,1 1,2 1,3 1,5 1,6 1,7 1,8 2,0 2,1 2,2 2,4 2,5 80,10 to 80,25 1,0 1,2 1,3 1,4 1,5 1,7 1,8 1,9 2,0 2,2 2,3 2,4 82,60 to 85,00 1,0 1,1 1,3 1,4 1,5 1,6 1,7 1,9 2,0 2,1 2,2 2,3 6.5 Resetting parameters This feature allows you to reset the parameters of the control unit (factory setting). b The resetting of factory settings is irreversible. ny customised configuration of the control unit will be lost. 1 Select Settings reset on the 2 Confirm your choice. - 24 -
INSTLLTION 7 Commissioning This menu allows you to carry out the necessary operations on the appliances following installation. 1 Select Commissioning on the 7.3 Venting the HP circuit This function can only be activated for an eus heat pump. In the case of an On/Off heat pump, perform this operation with the parameterisation tool supplied with the heat pump. The venting of the HP circuit allows you to purge any air in the HP circuit. 1 Select Vent HP circuit on the screen 2 Start the venting procedure. 7.1 Filling the heating circuit i The Systempro control unit is used to open the valves of each zone during filling, if more than one heating zone is installed. 1 Select Fill htg circuit on the screen 2 ctivate egin filling procedure. 7.4 djustment of HP circuit flow This function can only be activated for an eus heat pump. In the case of an On/Off heat pump, adjustment of the HP circuit flow is not possible. 1 Select on the screen Glycol circuit flow. 2 Start the reading of the heat pump circuit flow rate. Refer to the boiler instructions for filling the boiler. 7.2 Venting the heating circuit Venting of the heating circuit enables the purging of any air in the heating circuit. Open the different heating circuit air vent. 1 Select ir venting on the 2 Select Vent heating circuit on the b When venting is complete, close the different heating circuit air vent. - 25 -
INSTLLTION 8 Status reports Information on heating zone This menu enables real-time access to: - the status of the appliances responding to a request (ON/OFF) - the information available from the appliances (temperature, pressure, flow,...), - register of last 5 faults recorded for each appliance (failure code and description) Information on the boiler 1 Select Status reports on the 2 Select Heating zone on the 1 Select Status reports on the 2 Select oiler on the 3 Select the zone you want to consult. 4 Consult the heating zones information. Information on the heat pump In the case of an On/Off heat pump, the forcing and information reading modes are available from the command unit supplied with the heat pump. 1 Select Status reports on the 2 Select Heat pump on the Information about the domestic hot water cylinder option i This 1 Select Status reports on the menu is only available if you have chosen the domestic hot water cylinder option. 2 Select DHW cylinder on the System information 1 Select Status reports on the 2 Select System on the - 26 -
INSTLLTION 9 Re-check and restart Once the system is installed, check the operation of each appliance. Start the system to ensure that any adjustments operate correctly and check that the appliances operate safely. Reset the fault reports for all appliances. To do this, refer to the "Component info." section. Check the water-tightness of the appliances and eliminate any leaks. Check the entire control and safety system, settings and operation. Start the "Self check" procedure to test the system connections. 10 User information t the end of the installation, the installer must: - explain the operation of the appliances and its safety devices to the user, if necessary provide a demonstration and answer any questions; - hand over to the user all the required documentation, fill in the documents where necessary; - advise the user of the precautions necessary to prevent damage to the system, appliances and the building; - remind the user to service the appliances annually. The user shall not interfere with or adjust sealed components. ny servicing must be carried out by a competent person approved at the time by the Health and Safety Executive. - 27 -
MINTNCE MINTNCE 11 Trouble-shooting 11.1 Fault diagnosis The following checks should be performed before proceeding onto specific diagnostics: - Make sure that the electricity supply has not been interrupted and that the appliance is connected correctly. - Ensure that the isolating valves are open. - Check that all external controls are connected correctly. 11.2 System fault codes i The faults described in this chapter should be carried out by a qualified engineer and if needed by the fter Sales Service. Refer to the instructions for each element making up the system for their fault codes. Fault codes 001 002 003 010 011 012 013 014 015 Description Cause Solution Failure in Ebus communication between with the boiler Failure in Ebus communication between with the heat pump Failure in Ebus communication between with the hydraulic module Heating circuit flow temperature sensor failure (open circuit) Heating circuit flow temperature sensor failure (short circuit) Heating circuit flow temperature sensor failure low temperature (open circuit) Heating circuit flow temperature sensor failure low temperature (short circuit) Domestic water tank temperature sensor failure (open circuit) Domestic water tank temperature sensor failure (short circuit) 021 Pressure too low <0.5 bar The boiler is not connected to the control unit. The cable polarity is reversed. The boiler is off. The heat pump is not connected to the control unit. The heat pump is off. The hydraulic module is not connected to the control unit. The hydraulic module is off. The sensor is defective or not properly connected to the control unit management or hydraulic module. The sensor is shorted. The sensor is defective or not properly connected to the control unit. The sensor is shorted. The sensor is defective or not properly connected to the control unit. The sensor is shorted. There is a leak in the heating circuit. The venting was not carried out correctly. Check that the boiler is connected to the control unit. Check the connection s + / - polarity. Ensure that there is no interruption to the electricity network and that the boiler is properly connected and turned on. Make sure the heat pump is connected to the control unit. Ensure that there is no interruption to the electricity network and that the heat pump is properly connected and turned on. Make sure that the hydraulic module is connected to the control unit. Ensure that there is no interruption to the electricity network and that the hydraulic module is properly connected and turned on. Check the sensor s connections. Verify that the position and the operation of the sensor are correct. Check the sensor s resistance. Check the sensor s connections. Verify that the position and the operation of the sensor are correct. Check the sensor s resistance. Check the sensor s connections. Verify that the position and the operation of the sensor are correct. Check the sensor s resistance. Check that there are no leaks. Drain the heating circuit. Remove air. Fill the installation. - 28 -
MINTNCE Fault codes 030 031 032 033 034 035 036 Description Cause Solution Failure in communication with the zone 1 wireless room thermostat. Failure in communication with the zone 2 wireless room thermostat. Failure in communication with the zone 3 wireless room thermostat. Failure in communication with the zone 4 wireless room thermostat. Failure in communication with the zone 5 wireless room thermostat. Failure in communication with the zone 6 wireless room thermostat. Failure in communication with the wireless outdoor sensor The room thermostat is too far from the control unit. There is a problem with the batteries in room thermostat. The wireless outdoor sensor is too far from the control unit. Check the RF signal quality via the Climapro2 RF installer menu. Check the location of the thermostat. Check that the thermostat s batteries are installed in their compartment. Make sure the battery polarity is not reversed. Make sure the batteries are not dead. If so, replace them with new batteries Check the location of the outdoor sensor. Check that the sensor s power supply is correctly provided by a photovoltaic cell. - 29 -
MINTNCE 12 Servicing Consult each of the system component s instructions for more information about the corresponding maintenance operations. 1 Select System tests on the System test 2 Select System on the 13 Control unit maintenance menu Enter the installer maintenance access code (35) into the control unit. 13.1 Test menu This menu allows you to test the operation of all appliances and the system (boiler, HP, zone valves,) present in the installation. oiler test 3 ctivate the hydraulic module pump. i Le test de la chaudière est possible seulement si elle est raccordée en eus (schéma 10 and 5). 1 Select System tests on the 2 Select oiler on the Heating zones test i The heating zones can only be tested if you have installed multiple zone valves. Heat pump test 1 Select System tests on the 2 Select Zones on the 1 Select System tests on the 2 Select Heat pump on the 3 ctivate the multi-zone kit valve for each zone. This menu allows you to: - issue a heating demand to the heat pump (*), - activate the pump (**) - activate the fan (**) - activate the 4-way valve (**) - activate the crankcase heater (**) - activate the electrical resistance heater (**) - activate the heat exchanger s resistance heater (**) - activate the defrosting (**) (*) In the case of a heat pump controlled by an On/Off contact, perform an On/Off on the heat pump for a few seconds on the heat pump before starting the heating demand. (**) Only available with an eus heat pump. - 30 -
MINTNCE DHW cylinder test i The domestic hot water cylinder test is only possible if you have selected the domestic hot water cylinder option. 1 Select System tests on the 2 Select DHW cylinder on the 3 Perform a domestic hot water cylinder heat demand. 13.2 ftersales information This menu provides access to ftersales Service information. 1 Select Parameters on the 2 Select fter sales info on the 3 Display or modify the following information: - date of last access to installer menus, - the name of the company which provides the after sales service if entered, - the telephone number of the company which provides the after sales service if entered. - 31 -
0020096317_01-02/11 Subject to engineering changes GLOW-WORM Nottingham Road, elper, Derbyshire. DE56 1JT ecause of our constant endeavour for improvement, details may vary slightly from those shown in these instructions. www.glow-worm.co.uk