User Guide & Instructions For Help and Support Please call our 24 hour helpline on 01622 321111 quoting your support number -
Contents Page 3 Page 4 Page 6 Page 8 Page 10 Page 12 Page 13 Page 14 Overview PulseGuard Pro Hardware Connecting the LinkConnect/ LinkPage Transmitter Connecting the Sensor Setting the Alarm Alarm Activation Data Manager About Button Charging & Turning off PulseGuard Pro Page 15 Page 16 Troubleshooting and Support Technical Specifications Page 11
Overview The PulseGuard Pro Software in conjunction with the PulseGuard Sensor, LinkConnect and LinkPage transmitter have been designed for use throughout the night to monitor a heart rate and alert should the BPM go above or below a set limit. When this occurs, PulseGuard Pro will alert telecare, red button or nurse call systems via LinkConnect, or dedicated paging system via the LinkPage transmitter and record the event for future reference. How this works: The Sensor uses LED lights and an electro-optical cell to sense the volume of blood under the skin. From there, sophisticated algorithms are applied to the pulse signal so that the heart s true rhythm can be detected. Once the sensor has detected the heart rate, BTLE (Bluetooth) technology is used to transmit the data to the PulseGuard Pro Software, where it is interpreted and displayed for your use. The LinkConnect connects to PulseGuard Pro via Bluetooth. When PulseGuard Pro alarms, LinkConnect automatically triggers an alert in the connected call alarm system. As the PulseGuard Pro Software and Sensor monitor and detect fluctuation in the heart rate, this can be used to accurately detect the possible start of a seizure in persons that have ictal tachycardia (the increase in heart rate during a seizure) or ictal bradycardia (the reduction of heart rate during a seizure). It will also give an immediate alarm of a cardiac arrest, the onset of hypoglycemia and any condition that has symptoms affecting the heart-rate. PulseGuard Pro makes an excellent utility for monitoring people who suffer from seizures in their sleep and who have the above conditions. Important PulseGuard Pro has been designed and tested to work on a dedicated ipad mini running ios 7 and above. To ensure correct operation, you will require a wi-fi connection. Please do not install any software updates unless specifically informed to do so by Adris Technologies Ltd Page 03
PulseGuard Pro Quick Start Guide Section 1: PulseGuard Pro Hardware Before setting up PulseGuard Pro, please see the diagrams below to help with understanding connection, positioning and range of each component. Only one sensor can be connected to one PulseGuard Pro tablet at a time, but swapping sensors is a very quick process. Only one PulseGuard Pro tablet can connect to one LinkConnect or LinkPage transmitter at any time. One LinkConnect or LinkPage transmitter can connect into one telecare, red button or nurse call system at any time. Page 04 Any Number of LinkPage transmitters can connect to one or more Pagers. Example 1: One pager can monitor any number of PulseGuard Pro systems on the same site. Example 2: Numerous pagers can monitor any number of PulseGuard Pro systems on the same site. Example 3: Numerous pagers can monitor one PulseGuard Pro system on the same site
Position the PulseGuard Pro tablet within 2 meters of the sensor (depending on environmental factors), when monitoring the heart-rate. Further distance could give false readings and cause a drop out of the sensor signal, causing PulseGuard Pro to alarm. Both the LinkConnect and LinkPage transmitter need to be positioned within 10 meters of the PulseGuard Pro tablet when monitoring the heart-rate. These units can be installed onto a wall and then connected to any telecare, red button or nurse call system, using the cables provided. The LinkPage transmitter can be solely used as a pager transmitter. If this is the case, it does not have to be connected to any other external system. The PulseGuard Pro Pagers have a 250 meter range. As soon as PulseGuard Pro begins alerting, the Pager will sound and vibrate allowing for instant response The Pager range can be increased to 2 Kilometers when using our Pager Repeater. Please note: It is advised that the PulseGuard Pro Tablet, LinkConnect and LinkPager transmitter should be connected to a power source when in use, so the battery does not run low. Page 05
PulseGuard Pro User Guide Section 2: Connecting the LinkConnect & LinkPage Transmitter Fix the LinkConnect bracket to the surface where you want to locate LinkConnect, ensuring you can connect it to a 13-amp socket and that the cable linking it to your call system will reach. Connect the mini USB Cable into the socket on top of the LinkConnect and the other end into the USB charger. A red LED will illuminate to show it is connected to the power and the LinkConnect s internal battery is charging. Plug the mini jack cable into the socket on the top of the LinkConnect between the green and red LED s. Then plug the other end into your device that you wish to connect PulseGuard Pro to. Turn on the little toggle switch on the top of the Link unit and the green LED next to it will start to flash slowly. This shows the Link is ready to connect to the PulseGuard Pro tablet. Page 06
Next, go to the tablet and launch the PulseGuard Pro Software. NOTE - The tablet must be kept within a 10m range of the Link unit, and a 2m range of Sensor when connecting and monitoring. (See Page 5) Touch the PGLink Setup button and the Available Devices screen will open showing the grey label of the Link unit listed (i.e. BT Bee-BLE ID xxxxxx ). Touch this label and the screen will close. (You can check that it has connected properly by opening the PGLink Setup box again and the BT BEE device will be shown with a blue label) The Link unit is now connected to the PulseGuard Pro tablet and will activate every time the PulseGuard Pro alarm is activated. It is recommended that every time you use PulseGuard Pro, you test the Link connection by pressing the Test Device button within the PG Link Setup screen. This ensures that the unit is paired with the tablet correctly. Once tested, press again to end the test. For further assistance in setting up the Link unit, please telephone our support line on 01622 321111 Page 07
PulseGuard Pro User Guide Section 3: Connecting the Sensor Your PulseGuard Pro Sensor can be worn on either the wrist or the leg, whichever is more comfortable but must have good contact with the skin (no visible light should be seen between the sensor and skin). For young children, it can be worn above the elbow or knee as well. It is recommended that if you have a Vagal Nerve Stimulation (VNS) fitted that it be worn on the ankle to avoid the VNS interrupting the Bluetooth signal and possibly causing false alarms. Push and hold the central knobbly button on the PulseGuard Pro Sensor until the blue light appears. The light will pulse gently while it is finding a heartbeat. Once a heartbeat has been detected the blue light will blink on and off. Next, go back to home screen of PulseGuard Pro on the tablet. Page 08
When the Software has opened press the green connect button on the left side of the screen. A message will appear stating Searching for Sensor. Please allow a few seconds for the sensor to connect. Once the Sensor is connected, the screen will show the current BPM being received from the PulseGuard Pro Sensor in the Blue Circle in the centre of the screen. On the top left side of the screen you will notice the maximum/minimum BPM. After monitoring the heart-rate for 5 minutes, take a note of the maximum/minimum BPM ready for the next section, where you will use them to set up the alarm(s). Page 09
PulseGuard Pro User Guide Section 4: Setting the Alarm On the main page, select the Alarm Setup located on the top centre of the screen. The Alarm Settings screen will open. With your finger, slide the red maximum/minimum buttons to set the desired limits. The limits should be based on the values from the previous section + or 20bpm. For instance, if the maximum recorded was 110, it should be set to 130. If the minimum was 80, it should be set to 60. Once this is set, you may need to adjust over time. On the same screen select the alarm type. A description of the alarm types can be found under each of the alarm buttons when selected. Page 10
Once you have selected your alarm type, press the button labelled Save. This will close the Alarm Settings screen. Your selected alarm is now displayed on the main screen. Auto automatically re-arms PulseGuard Pro after 10 minutes Manual you will need to manually re-arm PulseGuard Pro. The final step is to select the volume level located at the top right hand side of the screen. This controls the volume in the room and does not affect the sound to any system connected via LinkConnect. If you don t want any sound in the room, please slide the volume level to the far left-hand side. Page 11
PulseGuard Pro User Guide Section 5: Alarm Activation Should the alarm be activated, a repeating beep will sound. The BPM will turn red and the red button on the right hand side of the screen will show Silence Alarm. Press the Silence Alarm button to stop the alarm. This will begin a cool down timer of 10 minutes which will appear under the BPM. The button will change to display Rearm Now. Once the heart rate has returned to a normal rhythm, the BPM will turn white again and you can either press the Rearm Now button or wait until the timer reaches zero which will automatically rearm PulseGuard Pro. INFO When the alarm is activated, PulseGuard Pro will automatically begin to store the information that triggered the alarm for future reference. We will cover how to access this information in the next section. Page 12
Section 6: Data Manager The PulseGuard Pro Software will automatically keep a record of the heart rate activity during an alarm that has been triggered for your reference and your doctors should you need it. This information can be accessed via the Data Manager function, here is how to do it: NOTE - It is recommended to only send 8 to 10 recorded events in an email at once, any more could cause the email to refuse to send. Click the Data Manager button located at the top centre of the screen. A screen will appear with a list of all your recorded data. Select the data you want to send by tapping it. On the top left an email button will appear with the number selected listed. Once the desired data is selected, click this button. An email will appear with the selected information currently stored attached: NOTE To use this function, you will need to have an email account setup on your tablet. If you do not have an email account configured, close PulseGuard Pro, and open Mail located at the bottom of the screen. This will take you to a Mail Setup wizard. Please follow the onscreen instructions to setup your account. Send the email to either yourself or another email address of your choosing. Once your email has been sent, the Data Manager will close. To delete the data which is no longer needed, re-open the Data Manager and swipe the desired data to remove. A Delete button will appear; press to delete. If you would like all the data to be deleted, select the delete all button on the top right. Caution! Only press the Delete Data button once you are sure you no longer need the recorded data, this will delete all stored data from the Page 13
PulseGuard Pro User Guide Section 7: About Button The about button, located to the right of the Setup button, contains important information about the Software. Within this area, you will find this user manual, the Terms and Conditions and the copyright information for PulseGuard Pro Please read through this information carefully. Section 8: Charging & turning off PulseGuard Pro Once you have finished using PulseGuard Pro Pro make sure to press the disconnect button within the software before removing the sensor or turning the sensor off. If you turn off the sensor or remove it from your body PulseGuard Pro will think that you have a zero heart-rate or the sensor s battery has run out, which will cause it to go into an alarm. Once PulseGuard Pro has been disconnected, the Data Manager feature will still work and now may be a good time to send any important information. It is important to ensure your sensor is charged properly after each use, and so to achieve this, please make sure you place the sensor back onto its charging cradle. If the sensor is correctly placed on the charging cradle, a blue light will appear to slowly fade in and out, this informs that the sensor is charging. Once the light permanently goes out, the charging period is at an end and the sensor can be used again. If you discover the sensor is not sitting on the cradle properly, is not charging fully or is located in a position where it may get knocked and then come off charge, we recommend that when putting the sensor on charge, you place the charger on the grey sponge which came with the sensor and do the strap up snuggly, ensuring the charging cradle is tightly positioned between the sponge and the sensor and the sensor is still displaying the charging light. When turning on the sensor, the colour of the light will indicate the battery power. A green light will indicate a fully charged sensor. A yellow light indicates half battery power. A red light indicates low battery power. Page 14
Troubleshooting and Support If you encounter trouble with the software, for instance, should the Sensor lose connection and does not reconnect please close the software and reopen it. To do this: 1. Double click the Home button on your tablet. (This will display all your running programs) 2. Slide the PulseGuard Pro window upwards until it disappears. This will close the software. 3. Reopen the PulseGuard Pro software. This should resolve the issue. If the issue has not been resolved, please contact Technical Support with your support number on the details below. If you are still unable to connect the sensor with the Software, please shut the tablet down completely and restart it. To do this: 1. Press and hold in the small button on the top right hand corner of your tablet until you see Slide to power off displayed on the screen. 2. Follow the instruction to slide your finger in the direction of the arrow 3. When the tablet has shut down (screen completely blank) press and hold the small top button again until the Apple sign appears, then let go. 4. When the tablet has restarted, restart the PulseGuard Pro Software as detailed in section 1. If the message, PulseGuard Pro is no longer available or Untrusted enterprise developer appears, please make sure the tablet is connected to the internet via a wi-fi connection, and then wait for 10 minutes. If the PulseGuard Pro software still doesn t operate, please contact support on the number below. If you have accidentally deleted the PulseGuard Pro Software, contact a member of the PulseGuard support team on the following support number to arrange an engineer to re-install your software: 01622 321111 If you have updated the tablet to another version of ios without checking compatibility with ourselves first and you now find PulseGuard Pro does not work, contact us on 01622 321111. We may be able to get your software working again however it is also possible that you may have to wait until an update is officially released. Further Information and Support Web: www.pulseguard.org Email: support@pulseguard.org Phone: 01622 321111 (UK) Copyright 2016 Adris Technologies Ltd. All rights reserved. Page 15
Technical Specification PulseGuard Pro Tablet Height 200mm LinkPage Transmitter Height 125mm Width 134.7mm Width 70mm Depth 7.5mm Depth 24mm Weight Voltage Battery Life 331g 220V (Via supplied adapter) Approx. 5 Hours Weight 90g Voltage 5.5V Power Socket Mini USB Alarm Connection 3.5mm Stereo Jack Socket PulseGuard Pro Wrist/ Ankle Sensor (SHORT) Height 230mm Width 29mm Battery Life Tablet Connection TX Frequency Approx. 3 Hours Bluetooth 459.1MHZ Thickness 9mm LinkConnect Weight 32g Height 75mm Voltage 5.5V Width 55mm Battery Life Connection Type Approx. 9 hours BTLE Depth 19mm Weight 45g Voltage 5.5V PulseGuard Pro Wrist/ Ankle Sensor (LONG) Height 260mm Width 29mm Thickness 9mm Power Socket Alarm Connection Battery Life Connection Type Mini USB 3.5mm Stereo Jack Socket Approx. 3 Hours Bluetooth Weight 35g Voltage 5.5V Battery Life Approx. 9 hours Connection Type BTLE LinkPager (Including clip) Height 50mm Width 67mm Depth 30mm Page 16 Weight Voltage Battery Life Alarm Connection 4 Line LCD Display Height 4 Line LCD Display Width RX Frequency 65G 1.5V Alkaline Battery 30 Days Average Use 3.5mm Stereo Jack Socket 17mm 36mm 459.1 MHZ