PREFACE This specification is provided to allow the professional involved in specifying an Emergency Call System to generate an accurate document which will include the required functions for a specific facility. This document contains all major products and functions of the system. This document should be modified by adding, deleting or changing as required. It is strongly suggested that the modified document be reviewed by Heritage MedCall to ensure accuracy. Heritage MedCall can provide this document in various electronic formats to facilitate editing. Contact Heritage MedCall at 800-396-6157 or email: email@heritagemedcall.com for assistance with this document. CONTENTS 1. Related Documents 2. General 3. Quality Assurance 4. Scheduling 5. Warranty 6. Maintenance 7. Demonstration and Training 8. Products 9. Master Computer 10. Master Computer Operation 11. Network Controller 12. High-Power Repeater 13. Transmitters Battery Powered a. Water-Resistant Single Button Transmitter b. Wireless Pull-cord Transmitter c. Wireless Single Patient Station d. Universal Wireless Transmitter e. Universal Door/Window Transmitter f. Wireless Smoke Detector g. Wireless Motion Detector 14. Transmitters Building Powered a. Wireless Pull-cord Transmitter Normally Open b. Wireless Pull-cord Transmitter Normally Closed 15. Call Accessories a. 8 Pushbutton Call Cord b. 2-1 Call cord adapter 16. Annunciation a. 1 Color Dome Light b. 2 Color Dome Light c. 4 Color Dome Light d. LED Dome Light e. Marquis Display f. Paging Transmitter g. Pagers Filename: A&EWirelessSpec040714.doc040714 1
1. RELATED DOCUMENTS a. National Electrical Code b. Authorized Distributor Letter from manufacturer upon request of specifying authority. c. Applicable state and local codes and ordinances. c. Applicable state licenses d. Drawings and general provisions of the contract, including general and supplementary conditions. 2. GENERAL The contractor will furnish all labor, equipment and materials necessary for the installation of a complete wireless emergency call system. The installed system will meet the following minimum requirements: a. Operate in the 902 928 MHz. frequency band and comply with all applicable FCC regulations. b. Transmit all alarms utilizing frequency-hopping spread-spectrum technology, which will send redundant messages across a minimum bandwidth of 10 MHz. for maximum effectiveness and reliability. c. All equipment in the system will be fully supervised. Every device in the system will transmit a periodic supervisory message containing the device ID and its status including battery condition. Every device will transmit its status multiple times daily to ensure total system integrity. d. The system will be totally wireless utilizing radio frequencies (RF) for all communication between alarm devices, all repeaters and the receiver connected to the controlling computer. e. The system will support remotely powered pull-cord transmitters to remove the requirement for battery replacement. A suitable 12VDC building power supply will provide power for these devices. f. All repeaters will contain battery backup to provide uninterrupted integrity of the wireless infrastructure. g. The system will be capable of supporting up to 8000 devices with full supervision when using a HM-6040 Network Coordinator Receiver. h. The system will be capable of supporting up to 3000 devices with full supervision when using a HM-6080 Area Control Gateway Controller. 3. QUALITY ASSURANCE a. Installer Qualifications: The entire system shall be installed by a single factory authorized contractor with a minimum of five years experience designing, installing and servicing similar low voltage or RF equipment used in security, fire alarm or access control. b. Manufacturer Qualifications: Engage a firm with a minimum 10 year experience in manufacturing emergency call systems of similar size and scope. c. All RF components must be labeled to comply with FCC Part 15. d. All RF components must be manufactured to ISO 9000 standards. 4. SCHEDULING It will be the responsibility of the contractor to coordinate all work with other trades for scheduling, rough-in, and finishing all work as required. The owner will not be liable for any costs due to missed dates or poor coordination of the supplying contractor with other trades. Filename: A&EWirelessSpec040714.doc040714 2
5. WARRANTY The warranty will include all necessary equipment and labor to maintain the system in full working order for a period of one year from date of acceptance. Contractor shall maintain a service department, spare parts, telephone answering services and call dispatching to meet the following service standards: a. Routine Service Respond within 4 business hours (8 AM to 5 PM, Monday through Friday excluding holidays). Routine service is defined as a minor failure of a peripheral device such as a transmitter, which normally affects one resident or room. b. Emergency Service Respond within 2 hours of notification, 24 hours a day, of any catastrophic failure of equipment, which renders the emergency call system inoperative. 6. MAINTENANCE Provide necessary spare parts. Utilizing facility provided broad-band internet access, factory will provide free software updates, online support and diagnostics upon request for two years from date of completion. Occupancy Adjustments: When requested within one year of acceptance, provide on-site assistance in adjusting controls and investigating possible need for any system revisions required to meet actual occupancy conditions. Provide up to three site visits for this purpose. 7. DEMONSTRATION AND TRAINING Provide factory authorized and trained service representative to demonstrate the system in all operating modes and functions and to train owner s personnel in system operation. Provide training of Owners personnel in operation and preventive maintenance of the system. Provide both classroom training and hands-on experience. Use approved operation and maintenance manual material as an instructional aid. Provide copies of this material for the use of instruction. Schedule training with owner with at least 7 days advance notice. 8. PRODUCTS The products provided shall be new and the standard product of a single reputable manufacturer. As a reference of quality, functionality and operation the equipment provided will meet or exceed all standards of the Heritage MedCall Sentry Freedom wireless emergency call system. All bids for equipment will demonstrate, at a minimum, the same quality and capabilities of the Sentry Freedom system. Filename: A&EWirelessSpec040714.doc040714 3
9. Master Computer The Master Computer is the main control and annunciation point for the wireless emergency call system. a. The Master Computer shall be a Dell or equivalent PC equipped with a XVGA flat panel display. The system will have the option of touch panel operation and wall mounted display. b. Sentry Freedom software will be installed to communicate with, store, and display all system activity from the Network Coordinator. c. The computer will provide for network interface via LAN and/or telephone modem connection. d. A database will be maintained on this computer or networked computer for retrieval of all system activity. e. The Master Computer will be provided AC power by means of a suitable uninterruptible surge suppressed power supply. f. The master computer will have the following minimum specifications: Pentium IV or better at 2.8 GHz. Microsoft Windows XP Pro or subsequent version 4 GB of RAM DVD/CD-RW drive 6 USB 2.0 ports Dual 200 GB (minimum) internal hard-drive Microsoft mouse or compatible pointing device ASCII keyboard Sound card with speakers Network Interface Card VGA video output capable of 1024x768 resolution. g. The Master Computer shall be Heritage Model HM-PCW and the software Heritage Model HM-FR2-SW1, HM-FR2-SW2 or HM-FR2-SWN. 10. Master Computer Operation a. The computer and software shall be capable of sounding, displaying and logging a unique alarm when an emergency call is placed. b. The display will have the capability of listing the room number, registered occupants name, alarm time, type of call, location and contact information. c. The system shall be capable of monitoring and displaying check in devices to provide daily reporting of resident activity. d. The system shall be capable of reporting location for portable devices with one of two methods: Approximate zone level location. Approximate room level location. e. The computer will maintain supervision over the entire wireless system including infrastructure and transmission devices. Any low battery or device failures will be logged and annunciated on the screen. f. The system will have the ability to extend calls to telephones, wide area pagers, email addresses, and voice over two-way radio utilizing LAN, telephone and serial communication. g. The software will maintain a database of all system activity and provide means of report generation for specific time periods, types of calls, rooms, and devices and printing or saving reports to specific files. h. The software will provide four levels of operation and administration based on unique passwords. i. The software will provide for displaying alarm information from other building systems via RS-232. These systems may include, and not limited to, fire panels, access control, building controls, nurse call systems and wander management systems. Filename: A&EWirelessSpec040714.doc040714 4
j. The software will be capable of creating backup and restore disks in the event the master computer fails. k. Software and hardware shall be available to allow remote enrollment of transmitters and creating an import file for ease of adding large numbers of devices to an existing system without disruption. 11. Network Controller The Network Controller shall connect to the Master Computer and is the interface to the wireless network. The controller is a two-way radio device capable of receiving and transmitting information to the wireless network. a. The controller shall receive and convert radio transmissions from registered wireless devices to serial data for receipt by the Master Computer b. The controller shall receive serial data from the Master Computer and convert it for radio transmission to the wireless network and registered devices. c. The controller shall be provided with an interconnect cable and power supply. The power supply will receive its power from the same uninterruptible surge suppressed power supply as the Master Computer. d. The Network Controller will be Heritage model HM-6040 for zone level location of portable devices. e. The Network Controller will be Heritage model HM-6080 for room level location of portable devices. 12. High-Power Repeater The High-Power Repeater shall provide range extension and location information from wireless transmitters registered to the system. a. The repeater will be provided power by means of an AC adapter with output suitable for class 2 wiring to the repeater. b. The repeater will contain a lithium-ion battery for battery backup and be of sufficient capacity to provide 24 hours of normal operation. c. Suitable weatherproof enclosures will be available to allow outdoor mounting. d. The High-Power Repeater will be Heritage Model HM-5040T. 13. Transmitters Battery Powered All transmitters will be provided with batteries and replacement batteries must be commercially available from standard retail electronics stores. All devices will be available with 3 minute or 60 minute check in times. The check in times will be dictated by the maximum number of devices in the completed system a. Water-Resistant Single Button Transmitter Transmitter shall be water resistant in normal use, including bathing. Transmitter shall be fully supervised and transmit low battery warnings. Transmitter shall use a single call button requiring a minimum one-second press to activate a call. The delay shall be for false alarm prevention. Transmitter shall include a visible LED to indicate transmission Transmitter shall have a reset button on the rear of the case, which may be utilized as a staff activated call clear. The transmitter shall not exceed 2.2 x 1.9 x 0.72 and a weight of 1.4 ounces. Transmitter shall be furnished with both a neck cord and belt clip. Transmitter will have available an optional wristband. The Water Resistant Single Button Transmitter will be Heritage Model HM-1223S. Filename: A&EWirelessSpec040714.doc040714 5
b. Wireless Pull-cord Transmitter The pull-cord transmitter will be a single gang device, which may be surface-mounted or mounted to a suitable non-metallic single gang electrical box. 2-gang adapter plates shall allow for mounting to existing 2-gang mounts. The transmitter will operate from the pull cord or front mounted slide switch. The transmitter will have a visible LED to indicate transmission. The transmitter will be clearly marked with the word EMERGENCY. The transmitter shall be fully supervised and transmit low battery warnings. The transmitter will provide optically isolated connections for remote wired pull-cords and smoke detectors. The transmitter shall provide hook-up to light a dome lamp for input 1 and input 2 using a external 24 volt DC power supply. The Wireless Pull-cord Transmitter will be Heritage Model HM-W541Bxx. c. Wireless Single Patient Station The wireless single patient station shall be for use with remote call origination cordset A receptacle shall be provided to accept singe ¼ jack type cordsets. W41 backbox: 4-11/16 (11.91cm) square electrical box with one-gang adapter for total depth of 2-7/8 (7.30cm), The station shall be provided with red LED call placement indicator and white call cancel button. A call shall be originated if the cordset is removed from the receptacle. The face plate shall be finished in off-white. The wireless single patient station will be Heritage Model HM-WSPS. d. Universal Wireless Transmitter The universal wireless transmitter shall be capable of monitoring NO or NC dry contacts. The transmitter shall have screw terminals for connection to field wiring. The transmitter shall have a tamper switch to signal when the case has been compromised. The transmitter shall be fully supervised and transmit low battery warnings. The transmitter shall not be enclosed in a metallic electrical box. The transmitter shall be provided with a mounting bracket to ease installation. The transmitter shall not exceed 3.6 x 1.75 x.98 including bracket. The universal wireless transmitter will be Heritage Model HM-1210. e. Universal Door/Window Transmitter The Universal Door/Window transmitter shall be provided with an internal reed switch, actuating magnet and auxiliary input capable of monitoring NO or NC dry contacts. The transmitter shall have screw terminals for connection to field wiring. The transmitter shall have a tamper switch to signal when the case has been compromised. The transmitter shall be fully supervised and transmit low battery warnings. The transmitter shall not be enclosed in a metallic electrical box. The transmitter shall be provided with a mounting bracket to ease installation. The transmitter shall not exceed 3.6 x 1.75 x.98 including bracket. The universal door/window transmitter will be Heritage Model HM-1210W. f. Wireless Smoke Detector The Wireless Smoke Detector shall be a battery-powered, photoelectric smoke sensor use GE Interlogix CleanMe technology. Two 3V lithium batteries with an estimated operational life of five years shall provide power. The detector shall be fully supervised and transmit low battery warnings. The Wireless Smoke Detector shall be Heritage Model HM-1242. Filename: A&EWirelessSpec040714.doc040714 6
g. Wireless Motion Detector The Wireless Motion Detector shall be a battery powered passive infrared detector. The detector shall feature pet immunity for animals to 30 lbs. The detector shall have a tamper switch to signal when the case has been compromised. A 3V lithium battery with an estimated operational life of two years shall provide power. The Wireless Motion Detector shall be Heritage Model HM-1262. 14. Transmitters Building Powered The following transmitters are powered by a suitable 12 VDC power supply to reduce the requirement for battery replacement. a. Wireless Pull-cord Transmitter Normally Open The pull-cord transmitter will be a single gang device, which may be surface-mounted or mounted to a suitable non-metallic single gang electrical box. 2-gang adapter plates shall allow for mounting to existing 2-gang mounts. The transmitter will operate from the pull cord or front mounted slide switch. The transmitter will have a visible LED to indicate transmission. The transmitter will be clearly marked with the word EMERGENCY. The transmitter shall be fully supervised. The transmitter will provide optically isolated connections for remote wired pull-cords and smoke detectors providing Normally Open contacts The Wireless Pull-cord transmitter shall be Heritage Model HM-W541ROx b. Wireless Pull-cord Transmitter Normally Closed The pull-cord transmitter will be a single gang device, which may be surface-mounted or mounted to a suitable non-metallic single gang electrical box. 2-gang adapter plates shall allow for mounting to existing 2-gang mounts. The transmitter will operate from the pull cord or front mounted slide switch. The transmitter will have a visible LED to indicate transmission. The transmitter will be clearly marked with the word EMERGENCY. The transmitter shall be fully supervised. The transmitter will provide optically isolated connections for remote wired pull-cords and smoke detectors providing Normally Closed contacts to offer connected device supervision. The transmitter will provide LED drive for remote pull-cords for call placed verification. The Wireless Pull-cord transmitter shall be Heritage Model HM-W541RCx 15. Call Accessories a. 8 Pushbutton Call Cord The call cord shall be 8 polyvinyl cord. The call cord shall provide one momentary-contact push button and shall be encased in a molded, shock-proof plastic shell. The call cord shall use connector 1/4 style jack. The call cord shall be Heritage Model HM-PBCC-8 b. 2-1 Call cord adapter The call cord adapter shall be used to plug two call cords in one 1/4 jack. The call cord adapter shall have one male 1/4" jack and two female 1/4" jacks. The call cord adapter shall be Heritage model HM-ADO10 Filename: A&EWirelessSpec040714.doc040714 7
16. Annunciation a. 1 Color Dome Light The dome light shall contain a bulb with a translucent plastic cover mounted on a two (2) gang, plastic faceplate. The white cover shall be removable without the use of tools and the bulb shall be bayonet mount to allow for easy bulb replacement. The bulb shall be white color. The 1 Color Dome Light shall be Heritage model HM-DM1. b. 2 Color Dome Light The dome light shall contain a bulb with a translucent plastic cover mounted on a two (2) gang, plastic faceplate. The white cover shall be removable without the use of tools and the bulb shall be bayonet mount to allow for easy bulb replacement. One bulb shall be white color and the second bulb shall be red. The 2 Color Dome Light shall be Heritage model HM-DM2. c. 4 Color Dome Light The 4 Color Dome Lamp, shall be surface, wall or ceiling mounted available for use as a 4 section dome lamp. The 4 Color Dome Lamp shall be UL and CUL listed Hospital Signaling Equipment / Nurse Call Equipment. The lamps shall be Bayonet type, long life incandescent lamps rated at 70 ma at 24 volts DC each, replaceable from the front. The 4 Color Dome Lamp shall use prewired connectors to facilitate easy installation and mount using only the four screws provided. The base shall be Flame-retardant UL 94V-O off white color. The dome lens shall be flame-retardant translucent polycarbonate plastic for the amber, green and red lens. The white lens shall be of flame-retardant translucent polystyrene plastic. The 4 Color Dome Light shall be Heritage Model HM-DM4. d. LED Dome Light The LED Dome Light shall use a translucent plastic lens mounted on a flame retardant plastic base panel. The LED Dome Light shall provide four LED s, two White and two Red. The LED Dome Light shall use standard mounting base plate to accommodate both one and two gang mounting options. The LED Dome Light shall be Heritage Model HM-LI382LED e. Marquis Display The Marquis Display shall be able to receive between the frequencies of 440-470MHz using a POCSAG code format. The Marquis Display shall display RED LED characters of 3 3/4 tall in single line mode and 2 tall in two-line mode. The Marquis Display shall be equipped with internal AC power supply with cable and 2 prong plug. The Marquis Display shall be Heritage Model HM-660. f. Paging Transmitter The Paging Transmitter shall be capable of transmitting between the frequencies of 440 470 MHz. The paging transmitter shall be equipped with power supply external at 12 VDC at 2 Amps that requires an 110 VAC outlet. The paging transmitter shall transmit required alphanumeric information to pagers. The paging transmitter shall be model HM-651. g. Pagers The pagers shall be capable of displaying alphanumeric messages from paging transmitter. The pager shall be Heritage model HM-658. Filename: A&EWirelessSpec040714.doc040714 8