USER'S GUIDE 2635 SERIES 220V-240V 2 Thank You 3 Safety Instructions 4 Product View 5-8 Operations 9 Maintenance and Care 10 Troubleshooting 10 Replacement Parts 11 12 12 Warranty Product Registration Consumer Care
Thanks for buying a BISSELL Steam Shot We re glad you purchased a BISSELL Steam Shot. Everything we know about floor care went into the design and construction of this complete, high-tech home cleaning system. Your BISSELL Steam Shot is well made, and we back it with a limited two year warranty. We also stand behind it with a knowledgeable, dedicated Consumer Care department, so, should you ever have a problem, you ll receive fast, considerate assistance. My great-grandfather invented the floor sweeper in 1876. Today, BISSELL is a global leader in the design, manufacture, and service of high quality homecare products like your BISSELL Steam Shot. Thanks again, from all of us at BISSELL. Mark J. Bissell Chairman & CEO 2
IMPORTANT SAFETY INSTRUCTIONS When using an electrical appliance, basic precautions should be observed, including the following: READ ALL INSTRUCTIONS BEFORE USING STEAM MOP. Always connect to a properly Earthed outlet. Unplug from outlet when not in use and before conducting maintenance or troubleshooting. WARNING: To reduce the risk of fire, electric shock, or injury: Use indoors only Do not immerse Use only on surfaces moistened by cleaning process Do not leave machine when it is plugged in Do not service machine when it is plugged in If the supply cord is damaged, it must be replaced by the manufacturer or its service agent in order to avoid a hazard Do not use machine if it has been dropped, damaged, left outdoors or dropped into water Do not expose to rain, store indoors Do not pull or carry by cord, use cord as a handle, close door on cord, pull cord around sharp corners or edges, run appliance over cord, or expose cord to heated surfaces Do not carry the appliance while in use Do not unplug by pulling on cord; unplug by grasping plug not the cord Do not handle plug or appliance with wet hands Do not put any object into appliance openings, use with blocked opening or restrict air flow Do not expose hair, loose clothing, fingers or body parts to openings or moving parts Do not pick up hot or burning objects Do not pick up flammable or combustible materials (lighter fluid, petrol, kerosene, etc.) or use in the presence of explosive liquids or vapours Do not use appliance in an enclosed space filled with vapours given off by oil base paint, paint thinner, some moth proofing substances, flammable dust, or other explosive or toxic vapours Remove plug from electrical outlet before cleaning or maintaining the appliance Not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety Young children should be supervised to ensure that they do not play with the appliance Do not pick up toxic material (chlorine bleach, ammonia, drain cleaner, petrol, etc.) Do not modify the Earthed plug Do not allow to be used as a toy Do not use for any purpose other than described in this User s Guide Use only manufacturer s recommended attachments Use only cleaning products formulated by BISSELL for use in this appliance to prevent internal component damage Keep openings free of dust, lint, hair, etc. Keep appliance on a level surface Turn off all controls before unplugging Be extra careful when cleaning stairs Liquid or steam must not be directed towards equipment containing electrical components Pay close attention when working around children. SAVE THESE INSTRUCTIONS THIS MODEL IS FOR HOUSEHOLD USE ONLY. WARNING: This appliance must be Earthed. The symbol means WARNING: Danger of scalding. Surface may be hot. Avoid contact. IMPORTANT FOR OPERATION ON A 220-240 VOLT A.C. 50/60 Hz POWER SUPPLY ONLY. If your appliance is fitted with a nonrewireable BS 1363 plug it must not be used unless a 13 amp (ASTA approved to BS 1362) fuse is fitted in the carrier contained in the plug. Spares may be obtained from your BISSELL supplier. If for any reason the plug is cut off, it must be disposed of, as it is an electric shock hazard should it be inserted into a 13 amp socket. 3
Product view Safety Cap Steam Trigger Accessory Nozzle Power Cord Indicator Light Extension Hose Do not add anything except cool water or you will cause damage to the heating element and void your warranty. To reduce risk of injury from steam, never point product at people, animals, or electrical outlets. 4
Operations Filling with water 1. Push down on the safety cap while turning counter clockwise. 2. Fill measuring cup to the max fill line. 3. Slowly pour water into steamer. 4. Replace the safety cap by pushing down while turning clockwise. NOTE: You may substitute distilled or demineralized water for tap water. If your tap water contains a high level of mineral content (hard water) the use of distilled or demineralized water is recommended. Do not add anything except cool water or you will cause damage to the heating element and void your warranty. Power cord Unwrap power cord before operating unit. Indicator light The red indicator light will go on when the unit is first plugged in. When the steamer is ready to use, the light will turn off. Steam trigger Push to release steam. Always unplug your Steam Shot before filling/refilling. Press trigger until Steamer depressurizes. Wait 5 minutes before removing cap. 1. 2. 3. 4. Before disconnecting a tool from the steam cleaner, make certain that steam is no longer coming from the nozzle. Use an oven mitt to remove tools, or wait until they cool before removing. 5
Operations Tools and accessories The accessory nozzle can be attached directly to the steamer or the end of the extension hose. The accessory nozzle and extension hose attached in the same manner. Align the arrow on the tool with the (I) mark on the Steam Shot and turn clockwise until the arrow aligns with the (II) mark on the steamer. A. Extension hose For cleaning hard to reach areas. Attach to unit and use with the accessory nozzle attached. B. Accessory nozzle Attach to unit or hose. Use alone or with a tool attached C. Detail brush tool Attach to end of the accessory nozzle for scrubbing stubborn soil. Color coded for specific use. D. Flat scraping tool Attach to the end of accessory nozzle for removing wallpaper, gum and extra sticky messes. E. Angle concentrator tool Attach to end of the accessory nozzle. F. Grout brush tool Attach to end of the accessory nozzle for scrubbing small cracks and crevices. G. Fabric steamer tool Attach to end of the accessory nozzle for refreshing and removing wrinkles on clothing or drapes. Attach cloth over tool. H. Window squeegee tool Hooks onto the fabric steamer tool (without cloth) for glass and window cleaning A C E G B D F H 6
Operations Steam cleaning all living areas Stubborn soil that resists traditional hot water, cleaning solutions and vigorous scrubbing can often be effectively removed with high temperature steam. Baked-on grease on the stovetop, dried fruit juice in the refrigerator, stubborn soap scum on sliding shower doors, gum on countertops steam makes all these far easier to clean. Use your Steam Shot to soften and remove stubborn dirt, grime, dry, hardened food, and other household soil from hard surfaces. You can also use your steam cleaner to clean pet cages.* *Note: Always remove pets before cleaning. 1. Fill with cool tap water or distilled/demineralized water. 2. Connect the plug to an appropriate outlet. 3. When red indicator light turns off, the steamer is ready to use. Press trigger to release stream. 4. Wipe surface with a clean, dry cloth. Keep face and all exposed skin away from steam. Failure to do so may result in personal injury. Thermal shock can shatter glass. Before cleaning cold glass surface, carefully warm the surface by directing the steam jet on the glass from a distance of no less than 4-6. 7
Operations Steaming/freshening clothes Use your Steam Shot to remove wrinkles from clothes, and freshen clothing that has been stored. Test for color fastness in a hidden area. If color is affected do not use. 1. Hang clothing from a shower rod or clothes hook using a sturdy clothes hanger. 2. Fill with cool tap water or distilled/ demineralized water. 3. Connect plug to an appropriate outlet. 4. Attach the fabric steamer tool with pad attached. 5. Press trigger to release steam. 6. Move over fabric taking care not to concentrate steam in a single area. Other uses Your Steam Shot is a very versatile tool. Use it to: Never tilt the steamer more than 45 during use as boiling water could spill with the steam. Never attempt this procedure on the clothing you are wearing. Burns could result. Do not add anything except cool water or you will cause damage to the heating element and void your warranty. Give your houseplants a refreshing cool cloud mist by using at 12 or more away from plants. Soften gum or adhesives for easier removal. Soften glazing putty on windows for easier removal. Clean grills. Clean coolers. Cleaning sink garbage disposals. Clean exhaust fan reusable filters (always remove from fixture before cleaning). 8
Troubleshooting WARNING: To reduce the risk of fire, electric shock or injury unplug from outlet before servicing. Reduce steam or no steam Possible Cause Remedies 1. Blocked steam nozzle 1. Unplug from outlet. After unit has cooled, clear blockage by inserting a paper clip into the brass spray tip 2. Water tank may be empty. 2. Unplug, allow to cool for 5 minutes and refill with water Other maintenance or service not included in the manual should be performed by an authorized service representative. Thank you for selecting a BISSELL product. Please do not return this product to the store. For any questions or concerns, BISSELL is happy to be of service. Contact us directly at 0844.444.6644. Monday-Thursday 9am - 5pm Friday 9am - 4pm 9
Replacement parts- BISSELL Steam Shot Item Part No. Part Name 1 203-2407 Accessory Nozzle 2 203-2419 Extension Hose 3 203-2405 3 Color Coded Detail Brushes 4 203-2420 2-Fabric Steamer Cloths 5 203-2421 Measuring Cup 6 203-2401 Grout Brush 7 203-2402 Flat Scraping Tool 8 203-2403 Brass Bristle Detail Brush 9 203-2406 Angle Concentrator Tool 10 203-2408 Window Squeegee 11 203-2423 2-Microfiber Cloths 1 2 3 4 5 6 7 8 9 10 11 10
Warranty BISSELL Steam Shot This warranty gives you specific legal rights, and you may also have other rights that may vary from state to state. If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL Consumer Care by E-mail, telephone, or regular mail as described below. Limited One Year Warranty Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL will repair or replace (with new or remanufactured components or products), at BISSELL s option, free of charge from the date of purchase by the original purchaser, for one year any defective or malfunctioning part. See information below on "If your BISSELL product should require service". This warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply to fans or routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or any other use not in accordance with the User's Guide is not covered. If your BISSELL product should require service: Contact BISSELL Consumer Care to locate a BISSELL Authorized Service Center in your area. If you need information about repairs or replacement parts, or if you have questions about your warranty, contact BISSELL Consumer Care. For UK inquiries: Telephone: 0844.888.6644 Monday Thursday 9 am 5 pm Friday 9 am 4 pm Or write: BISSELL Homecare (Overseas) Inc. Ground Floor 226 Berwick Avenue Slough Berkshire, SL1 4QT United Kingdom For all other inquiries: USA Headquarters 01.616.453.4451 Monday Friday 8 am 4 pm Or write: BISSELL Homecare, Inc. P.O. Box 1888 Grand Rapids, Michigan, 49501 USA BISSELL IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. *EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE ONE YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE. Some states do not allow limitations on how long an implied warranty last so the above limitation may not apply to you. NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the event of a warranty claim. 11
BISSELL consumer care For information about repairs or replacement parts, or questions about your warranty, please call BISSELL Consumer Care: For UK inquiries: Telephone: 0844.888.6644 Monday Thursday 9 am 5 pm Friday 9 am 4 pm Or write: BISSELL Homecare (Overseas) Inc. Ground Floor 226 Berwick Avenue Slough Berkshire, SL1 4QT United Kingdom For all other inquiries: USA Headquarters 01.616.453.4451 Monday Friday 8 am 4 pm Or write: BISSELL Homecare, Inc. P.O. Box 1888 Grand Rapids, Michigan, 49501 USA Or visit the BISSELL website - When contacting BISSELL, have model number of cleaner available. Please record your Model Number: Please record your Purchase Date: NOTE: Please keep your original sales receipt. It provides proof of purchase date in the event of a warranty claim. See Warranty on page 11 for details. 12 2012 BISSELL Homecare, Inc Grand Rapids, Michigan All rights reserved. Printed in China Part Number 120-4615 Rev 9/12 Visit our website at: