15 R&R FRONTLINE SERVICES Frontline Services Ltd YEARS IN BUSINESS Key Holding & Alarm Response Mobile patrols Locking / unlocking service Escorted response Manned guarding Retail Security Event security Vacant property checks
Key Holding KEYHOLDING FOR SCHOOLS, RESIDENTIAL CUSTOMERS AND LOCAL BUSINESSes IN OXFORDSHIRE For local schools we not only respond to alarms, we also provide holiday cover or sick relief for your caretaker. We can lock and unlock your school at a timing to suit your requirements. For residential customers we not only respond to alarms, we are on call for any emergency 24 hrs a day including lost key services, deliverys and emergency contractors access. For local business we not only respond to your fire alarms, we also allow access to your property for building work out of hours, open and close services as well as your intruder alarm. Frontline Services Ltd R & R Frontline Services are an established security company in Oxford, providing high class security services throughout the Thames Valley for both businesses and residential customers. Security services are essential for any business, particularly if you handle large sums of money or valuable goods on your site. We aim to provide an efficient and reliable service which is flexible enough to meet your business s needs.
Key Holding Key Holding R&R Frontline Services is the leading local provider for key holding and alarm responses to residential and commercial customers across Oxfordshire and the surrounding counties. ALARM RESPONSE A trained uniformed Security Guard, operating from a marked company vehicle, would visit your premises and carry out either an external or internal patrol of the premises checking the entire building and specific areas of concern, as requested. There would be a quick response to any Alarm Activations on your premises with an internal patrol carried out. Without a response an alarm is just a noise. We provide a reliable, flexible and comprehensive key holder package that is managed under the SIA regulations and Accredited to BS7984. We can respond to your alarm in less than 20 minutes, ensuring your buildings are secure 24/7, 365 days of the year. Crime is a well planned and profitable activity that can cost YOUR business thousands in lost property and disruption. Police response can no longer be guaranteed. All keys are held securely, and stored separately from company details. We have a strict procedure in place to ensure that we know where the key is at all times, and if it is used as part of an alarm response call, full details will be documented with a clear paper trail. The Association of Chief Police Officers (ACPO) stipulates that you must have key holders available to respond to alarm activations within a recommended time of 20 minutes, 24 hours a day. By securely safeguarding your keys, our trained security officers can be available on call around the clock to respond for emergency and non-emergency requirements. To remove the risk of you and your staff making potentially dangerous out-of hours journeys to the premises in response to an alarm We provide a reliable, flexible and comprehensive key holder package that is managed under the SIA regulations
OPEN & CLOSE SERVICE Putting the responsibility on your staff to ensure your premises are alarmed and safely locked up could be jeopardising their safety and the security of your premises. R&R Frontline Services Open & Close service can arrange for one of our experienced officers to attend your site at a scheduled time. Closing services involves a full internal patrol that ensures all doors are locked, windows secured and taps and lights turned off. The alarm is then set prior to lock up of the main exit doors and vacating the premises. MOBILE PATROLS R&R Frontline service Mobile Patrols are available to protect your property 24 hours a day. Our Mobile patrol officers provide a prominent presence by our uniformed officers and clearly identified company vehicles at your premises. This high profile acts as a deterrent to would-be criminals and vandals at a fraction of the cost of a dedicated, on-site security officer. Random checks are made by our mobile patrols to ensure maximum protection to your premises. After each inspection, an audit trail report detailing who carried out the inspection at what time is available live on the internet. The service provided by R&R Frontline services is both professional and inexpensive. The most important elements are:- Your keys will be security coded, sealed and held within our secure control room Fast attendance by fully licenced experienced staff, in a marked vehicle All telephone calls to our control room are recorded and timed for future reference if required You will receive a full report of each incident What are the benefits? No personal risk In the event of a burglary, our service provides a prompt response to your premises 24 hours a day, 365 days a year. This eliminates the potential risk to you or your staff and any consequent possible liability.
RETAIL SECURITY RETAIL SECURITY What ever your business needs, from uniformed to plain clothed security officers, R&R can supply you with the right person for the job. We are the leading retail security company in Bicester Village with a range of shops from Versace to Tods. All these customers needs are met with high standards and a service that is tailor made for each company. We offer a service to the retail industry with the highest levels of customer care that enables your customers to obtain the best shopping experience possible. Customer care is at the forefront of security provision. From everyday occurrences such as shop theft to the sensitive handling of lost children or abusive and threatening behaviour. Our Security Officers reflect the levels of professionalism, courtesy and efficiency that shoppers expect from our customers brands. What ever your business needs, from uniformed to plain clothed security officers, R&R can supply you with the right person for the job.
STATIC SECURITY All personnel are subject to a strict code of conduct, in order that our high level of professionalism is maintained. All staff are confident in their abilities to identify and diffuse potentially problematic situations, calmly and discreetly. Our staff are experienced in working with the public and are fully aware of the importance of our client s customers feeling safe and welcome. STATIC SECURITY Our reliable team of male and female staff are polite, articulate and approachable. All Staff follow our own dress code, unless otherwise specified by the client. R&R staff are radio-linked and in constant communication, whilst receiving supervision from an appointed R&R employee. This ensures client satisfaction throughout. We provide trained uniformed security personnel to clients such as the CPL Construction, Keble College, Oxford University, Berkeley Homes and Oxford City Council are just a few of our customers that receive a reliable and efficient service. We can also provide cover for holiday relief, temporary/ emergency cover and special events. R&R staff are radio-linked and in constant communication, whilst receiving supervision from an appointed R&R employee.
EVENTS STEWARDS DOOR SUPERVISORS AND EVENTS STEWARDS All our Door Supervisors are registered with the SIA. Under this National scheme, it is obligatory for all staff to be licensed and to complete a training programme. As a condition the issue of a licence, all R&R door supervisors undertake a four day course, which includes Drug Awareness, Fire (Health & Safety) and Conflict Management. Some have gained further qualifications in areas such as close protection and crowd control. With a vast range of officers that are experienced and skilled to ensure your event receives the best security possible, we can provide: Crowd Management Event Safety Stewarding Welcome Hosts Receptionists Cloak Room Staff Car Park Staff R&R Frontline service have coordinated, sophisticated, trained and experienced event security operations for well-known events in Oxford and wider Oxfordshire. All or our event security guards hold an individual SIA License, and as a company we have achieved SIA Approved Contractor status and ISO 9001. Our clients can rest assured that their duty of care in respect of health and safety is exercised as effectively and discretely as possible thus making their event security a success. The events we provide our security solutions for include: 7 Oxford Universities College Balls Every Year Abingdon Town Council Fairs and Events Oxford St Giles Fair Thame Town Council Fairs and Events Charity Events Private Parties College Parties Road closure for Abingdon, Oxford and Thame Town council Festivals Sporting Events
Frontline Services Ltd Call us today on: 01865 712222 or Email: info@randrfrontlineservices.co.uk Oxford Stadium Sandy Lane Cowley Oxford OX4 6LJ Tel: 01865 712222 Fax: 01865 451032 Mobile: 07764 160219 www.randrfrontline.co.uk www.randrfrontlineservices.co.uk www.randr-security-services.co.uk We are regulated by the Security Industry Authority (SIA) as a government Approved Contractor. We are accredited to ISO 9001: 2008 Provision of security services, including static guarding, door supervisors, mobile patrols and key holding incorporating the requirements of BS 7499, BS7960, BS7858, BS7984. Company reg. 5578009 We hold the following: SIA Approved contractor for Door Supervisors, Security Guarding and KeyHoldingISO 9001: 2000 for Door Supervisors and Security GuardingSIA Trained Door Supervisors and Security GuardingOxford city Council Approved Contractor Comprehensive Liability Insurance.